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Support Board

Date/Time: Tue, 28 Jul 2026 14:37:57 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
flux direct
User338651 		2021-10-20 16:19:30
John - SC Support LPN LP 		3 938
No FXCM data
TH.555 		2021-10-20 16:11:59
TH.555 LPN LP 		3 859
Charting
User841161 		2021-10-20 16:11:36
John - SC Support LPN LP 		1 708
Highlight current price on Y axis
countryboy92 		2021-10-20 16:07:09
John - SC Support LPN LP 		1 1235
Forex data hung
User93464 		2021-10-20 16:03:15
John - SC Support LPN LP 		1 783
Market Depth Historical Graph Study - Trading DOM
RdUbz 		2021-10-20 15:55:38
John - SC Support LPN LP 		7 2017
AMP, live data setup in SC
User340373 		2021-10-20 15:54:49
John - SC Support LPN LP 		1 983
Connectivity/Routing Issue for Some Users to Certain Sierra Chart Servers OCtober
JR2R 		2021-10-20 15:35:10
JR2R LPN LP 		2 805
Handling of a Trade Template
nicktrader 		2021-10-20 15:22:05
nicktrader LPN LP 		6 1124
Service package auto renewed accidentally
MindPortal 		2021-10-20 15:15:45
John - SC Support LPN LP 		1 709
My SC account cannot show live Nasdaq Stock data
User513952 		2021-10-20 15:02:25
John - SC Support LPN LP 		1 1019
RB calendar spreads charts with Denali and IB?
tomas262 		2021-10-20 14:59:51
John - SC Support LPN LP 		1 777
Denali with AMP Global and IBKR
User587833 		2021-10-20 14:58:14
John - SC Support LPN LP 		1 837
New symbol data download
manfretto 		2021-10-20 14:41:59
John - SC Support LPN LP 		4 713
Sierra Charts won't Connect to Data feed after update
Bhupinderjhajj 		2021-10-20 14:05:30
Bhupinderjhajj LPN LP 		2 765
Getting "Unknown Symbol" Error
ssangha84 		2021-10-20 13:43:30
Sierra Chart Engineering LPN LP 		1 1008
[User Discussion] - Color bar based Alert disappears
VolTrader73 		2021-10-20 13:36:40
Sawtooth LPN LP 		7 1391
Waiting to Download Historical Data
nosast 		2021-10-20 12:38:38
nosast LPN LP 		2 1339
[User Discussion] - calc lines are moving with price
User228382 		2021-10-20 04:46:09
User228382 LPN LP 		0 667
URGENT!! Order Route
YMllc 		2021-10-20 04:22:13
Tonkadad LPN LP 		6 954
[Programming Help] - 'Auto Retracement/Projection' needs some update please
User392279 		2021-10-20 01:37:29
User392279 LPN LP 		2 1076
Study chart region
Silence 		2021-10-20 00:15:59
Silence LPN LP 		2 1377
Times and Sales Window
User195414 		2021-10-20 00:14:54
John - SC Support LPN LP 		1 822
Exxon Data Feed
six steps 		2021-10-20 00:14:15
John - SC Support LPN LP 		1 700
Hand Tool
six steps 		2021-10-20 00:11:32
John - SC Support LPN LP 		1 1043
Find Max/Min within specific time range [SPREADSHEET]
User355030 		2021-10-19 21:34:07
Sawtooth LPN LP 		1 760
no data flowing (second computer) - I'm on member netting
Danny Turek 		2021-10-19 20:46:25
Sierra Chart Engineering LPN LP 		1 5783
DTC Logon message TradeMode required?
onnb 		2021-10-19 20:41:39
Sierra Chart Engineering LPN LP 		1 840
intraday data
User740715 		2021-10-19 20:38:14
Sierra Chart Engineering LPN LP 		5 882
Inconsistency between Time and sales and footprint
GREGORY DECLERCQ 		2021-10-19 20:36:21
Sierra Chart Engineering LPN LP 		1 699
[User Discussion] - Is Interactive Broker DOM data inaccurate?
User109211 		2021-10-19 18:13:40
User109211 LPN LP 		0 652
Sharing of chartbooks
User449884 		2021-10-19 17:57:20
John - SC Support LPN LP 		1 1783
Live Trading
Niko 		2021-10-19 17:55:19
John - SC Support LPN LP 		3 802
Lost all the general settings
manfretto 		2021-10-19 17:53:26
John - SC Support LPN LP 		1 646
DOM
AyhanAsenov 		2021-10-19 17:48:32
John - SC Support LPN LP 		2 750
Unable to login to Sierra chart
User513302 		2021-10-19 17:48:07
User513302 LPN LP 		2 807
CME DIRECT ORDER ROUTING THRU SIERRA CHARTS AND AMP
User262667 		2021-10-19 17:47:16
John - SC Support LPN LP 		1 765
trading issues
User753494 		2021-10-19 17:41:34
John - SC Support LPN LP 		1 739