Support Board
Date/Time: Fri, 31 Jan 2025 20:55:15 +0000
Sierra Chart with CQG Datafeed disconnecting few times a day for about 3 Months now
View Count: 1460
| [2019-05-30 06:07:02] |
| User569257 - Posts: 10 |
|
Hi! the disconnection started about 3 Months ago. Datafeed is disconnecting every few Minutes. AMP Futures changed Location from Chicago to London. But still disconnecting. I am in Germany. Reading Internal Order ID file. | 2019-05-30 07:58:03.208 Reading Trade Orders file. | 2019-05-30 07:58:03.329 Reading Trade Positions file. | 2019-05-30 07:58:03.334 Reading Account Balance file. | 2019-05-30 07:58:03.340 UDPListener (1336). Port 22904 | Listening on UDP port 22904. | 2019-05-30 07:58:03.369 Software version: 1920 64-bit | 2019-05-30 07:58:03.372 Enabled for: Advanced Features. | 2019-05-30 07:58:03.372 Enabled for: Advanced Features 2. | 2019-05-30 07:58:03.372 Enabled for: Sierra Chart Historical Data Service. | 2019-05-30 07:58:03.372 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-05-30 07:58:03.372 Current selected Data/Trading service: CQG WebAPI | 2019-05-30 07:58:03.372 Custom symbol settings values: enabled | 2019-05-30 07:58:03.372 Chart Update Interval: 500 | 2019-05-30 07:58:03.372 Intraday Data Storage Time Unit: 0 | 2019-05-30 07:58:03.372 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2019-05-30 07:58:03.372 2019-05-30 07:58:03 Local computer time | 2019-05-30 07:58:03.372 2019-05-30 05:58:03 Local computer time in UTC | 2019-05-30 07:58:03.372 2019-05-30 07:58:03 Local computer time in SC Time Zone | 2019-05-30 07:58:03.372 2019-05-30 05:58:04 Server time in UTC | 2019-05-30 07:58:03.372 Local computer UTC time and Server UTC time difference: 2 seconds. | 2019-05-30 07:58:03.372 Program path: C:\SierraChart\ | 2019-05-30 07:58:03.372 Data Files path: C:\SierraChart\Data\ | 2019-05-30 07:58:03.372 OS Version Number: 10.0 | 2019-05-30 07:58:03.377 Locale Setting: C | 2019-05-30 07:58:03.377 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-05-30 07:58:03.385 Created the DTC Protocol server. | 2019-05-30 07:58:03.386 DTC Protocol Server listening on port 11099. | 2019-05-30 07:58:03.387 Created the DTC Protocol historical data server. | 2019-05-30 07:58:03.387 HD Server Manager | Listening on port 11098 | 2019-05-30 07:58:03.388 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2019-05-30 07:58:03.389 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2019-05-30 07:58:03.389 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Connecting to IP: 46.4.97.203. | 2019-05-30 07:58:03.389 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-05-30 07:58:03.414 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-05-30 07:58:03.439 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-05-30 07:58:03.439 Symbol settings MD5 received. Request ID: 1. | 2019-05-30 07:58:03.545 Symbol settings are up-to-date for cqg. | 2019-05-30 07:58:03.545 Received 5 login tokens. | 2019-05-30 07:58:03.549 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2019-05-30 07:58:03.789 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. | 2019-05-30 07:58:03.790 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2019-05-30 07:58:03.813 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. | 2019-05-30 07:58:03.813 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2019-05-30 07:58:03.817 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Closed. | 2019-05-30 07:58:03.817 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-05-30 07:58:05.384 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-05-30 07:58:05.384 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-05-30 07:58:05.802 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-05-30 07:58:05.829 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-05-30 07:58:05.829 CQG WebAPI | Connecting to server api.cqg.com | 2019-05-30 07:58:48.040 CQG WebSocket | Connecting to WebSocket server. | 2019-05-30 07:58:48.040 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2019-05-30 07:58:48.169 CQG WebSocket socket (1) | Connecting to IP: 195.166.124.165. | 2019-05-30 07:58:48.169 CQG WebSocket | Opening WebSocket. | 2019-05-30 07:58:48.200 CQG WebSocket | Sending WebSocket handshake. | 2019-05-30 07:58:48.200 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2019-05-30 07:58:48.555 CQG WebSocket | Server header | Connection: upgrade | 2019-05-30 07:58:48.555 CQG WebSocket | Server header | Sec-WebSocket-Accept: ys6vFNhUzXUgPRDN/lzJbvXS65E= | 2019-05-30 07:58:48.555 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2019-05-30 07:58:48.555 CQG WebSocket | Server header | Upgrade: websocket | 2019-05-30 07:58:48.555 CQG WebSocket | Server header | | 2019-05-30 07:58:48.555 CQG WebSocket | Web socket state is now open. | 2019-05-30 07:58:48.555 CQG WebAPI | WebSocket connected. | 2019-05-30 07:58:48.555 CQG WebAPI | Sending market data logon message. | 2019-05-30 07:58:48.555 CQG WebAPI | Base Time: 2019-05-19T16:57:38. 2019-05-19 16:57:38 | 2019-05-30 07:58:49.223 CQG WebAPI | Logon successful. Session Token = jRbBKoRyykfOtersQ1TPV5Lqtiv55teG3DqiNbwDE7I9upshUaERcNk8HfHaoviDEuuZgkSffu1 | 2019-05-30 07:58:49.223 CQG WebAPI | Connected to data and trading server. | 2019-05-30 07:58:49.223 CQG WebAPI | Sending Trade Accounts request message. | 2019-05-30 07:58:49.269 CQG WebAPI | Brokerage name: AMP. Account Name: 106909 | 2019-05-30 07:58:49.298 CQG WebAPI | Sending collateral subscribe request. | 2019-05-30 07:58:49.298 F.US.DDM19 55 Trades #10 | Reloading chart. | 2019-05-30 07:58:53.421 F.US.DDM19 6.0 Range #9 | Reloading chart. | 2019-05-30 07:58:53.511 + Loading market depth data. | 2019-05-30 07:58:53.546 F.US.DDM19 15 Sec #5 | Reloading chart. | 2019-05-30 07:58:53.583 Loaded depth data records for F.US.DDM19 2019-05-28 from 2019-05-28 07:29:57 to 2019-05-28 21:19:40. | 2019-05-30 07:58:53.621 F.US.DDM19 [CB] #7 | Reloading chart. | 2019-05-30 07:58:53.664 + Loading market depth data. | 2019-05-30 07:58:53.685 F.US.DDM19 [CB] #7 | Performing historical Daily data download for symbol DYM19 starting at last date in file. | 2019-05-30 07:58:53.685 F.US.DDM19 [CB] #7 | Waiting for historical downloads to complete with the IDs: 1, | 2019-05-30 07:58:53.739 Loaded depth data records for F.US.DDM19 2019-05-28 from 2019-05-28 07:29:57 to 2019-05-28 21:19:40. | 2019-05-30 07:58:53.749 F.US.DDM19 30 Min #11 | Reloading chart. | 2019-05-30 07:58:53.798 F.US.DDM19 [CB] Daily #3 | Reloading chart. | 2019-05-30 07:58:53.930 F.US.DDM19 [CB] Daily #3 | Performing historical Daily data download for symbol DYM18 starting at last date in file. | 2019-05-30 07:58:53.938 F.US.DDM19 [CB] Daily #3 | Performing historical Daily data download for symbol DYH19 starting at last date in file. | 2019-05-30 07:58:53.965 F.US.DDM19 [CB] Daily #3 | Performing historical Daily data download for symbol F.US.DDM19 starting at last date in file. | 2019-05-30 07:58:53.973 Loaded depth data records for F.US.DDM19 2019-05-29 from 2019-05-29 07:01:36 to 2019-05-29 17:04:53. | 2019-05-30 07:58:54.046 Loaded depth data records for F.US.DDM19 2019-05-29 from 2019-05-29 07:01:36 to 2019-05-29 17:04:53. | 2019-05-30 07:58:54.113 F.US.DDM19 [CB] Daily #3 | Waiting for historical downloads to complete with the IDs: 2, 3, 4, | 2019-05-30 07:58:54.214 F.US.DDM19 #1 | Reloading chart. | 2019-05-30 07:58:54.396 F.US.DDM19 [CB] #4 | Reloading chart. | 2019-05-30 07:58:54.476 F.US.DDM19 [CB] #4 | Waiting for historical downloads to complete with the IDs: 1, | 2019-05-30 07:58:54.540 F.US.DDM19 6.0 Range #2 | Reloading chart. | 2019-05-30 07:58:54.819 F.US.FDXMM19 1 Min #6 | Reloading chart. | 2019-05-30 07:58:54.863 + Loading market depth data. | 2019-05-30 07:58:54.922 Loaded depth data records for F.US.FDXMM19 2019-05-28 from 2019-05-28 18:40:08 to 2019-05-28 21:19:41. | 2019-05-30 07:58:54.954 Loaded depth data records for F.US.FDXMM19 2019-05-29 from 2019-05-29 07:01:37 to 2019-05-29 17:04:39. | 2019-05-30 07:58:55.080 F.US.FDXMM19 #8 | Reloading chart. | 2019-05-30 07:58:55.121 HD Request # 2 | Downloading Historical Daily chart data for DYM19. Starting date: 2019-05-28. Service: cqg | 2019-05-30 07:58:55.155 Historical data download counter reset. | 2019-05-30 07:58:55.155 HD Request # 2 | Requesting historical Daily data for DYM19 starting at 2019-05-27 | 2019-05-30 07:58:55.156 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (2) | Creating socket. Using TLS 1.2. | 2019-05-30 07:58:55.155 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (2) | Connecting to IP: 88.99.0.216. | 2019-05-30 07:58:55.155 F.US.DDM19 55 Trades #10 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-05-30 07:58:55.229 F.US.DDM19 #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-05-30 07:58:55.313 F.US.DDM19 6.0 Range #2 | StartDateTimeForLoadingOrderFills: 2019-05-29 01:15:00 | 2019-05-30 07:58:55.325 F.US.FDXMM19 1 Min #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-05-30 07:58:55.371 F.US.FDXMM19 #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-05-30 07:58:55.391 CQG WebAPI | Starting real-time market data updates for: F.US.DDM19. ID: 2 Service code: cqg | 2019-05-30 07:58:55.520 CQG WebAPI | Sending symbol resolution request for F.US.DDM19. ID: 286513 | 2019-05-30 07:58:55.520 CQG WebAPI | Requesting security definition data for: F.US.DDM19. ID: 2 | 2019-05-30 07:58:55.520 Requesting market depth updates for: F.US.DDM19 if supported. | 2019-05-30 07:58:55.520 Separate subscription for market depth updates not supported. F.US.DDM19 | 2019-05-30 07:58:55.520 Intraday data recording state for symbol F.US.DDM19 is set to download 'Pending'. | 2019-05-30 07:58:55.520 Delaying start of download for F.US.DDM19 | 2019-05-30 07:58:55.595 CQG WebAPI | Received symbol resolution report for symbol F.US.DDM19. Search Symbol: F.US.DDM19. Request ID: 286513. Contract ID: 1. | 2019-05-30 07:58:55.596 CQG WebAPI | Requesting market data including full depth for F.US.DDM19 | 2019-05-30 07:58:55.596 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.DDM19.2019-05-30.depth | 2019-05-30 07:58:55.628 F.US.DDM19 15 Sec #5 | Reloading chart. | 2019-05-30 07:58:55.778 CQG WebAPI | Sending positions subscribe request. RequestID: 286514 | 2019-05-30 07:58:55.805 CQG WebAPI | Sending orders subscribe request. RequestID=286515 | 2019-05-30 07:58:55.805 CQG WebAPI | Starting real-time market data updates for: F.US.FDXMM19. ID: 3 Service code: cqg | 2019-05-30 07:58:55.805 CQG WebAPI | Sending symbol resolution request for F.US.FDXMM19. ID: 286516 | 2019-05-30 07:58:55.805 CQG WebAPI | Requesting security definition data for: F.US.FDXMM19. ID: 3 | 2019-05-30 07:58:55.805 Requesting market depth updates for: F.US.FDXMM19 if supported. | 2019-05-30 07:58:55.805 Separate subscription for market depth updates not supported. F.US.FDXMM19 | 2019-05-30 07:58:55.805 CQG WebAPI | Received symbol resolution report for symbol F.US.FDXMM19. Search Symbol: F.US.FDXMM19. Request ID: 286516. Contract ID: 2. | 2019-05-30 07:58:55.838 CQG WebAPI | Requesting market data including full depth for F.US.FDXMM19 | 2019-05-30 07:58:55.838 Intraday data recording state for symbol F.US.FDXMM19 is set to download 'Pending'. | 2019-05-30 07:58:55.842 + Loading market depth data. | 2019-05-30 07:58:55.865 Loaded depth data records for F.US.DDM19 2019-05-28 from 2019-05-28 07:29:57 to 2019-05-28 21:19:40. | 2019-05-30 07:58:55.948 HD Request # 2 | Receiving historical Daily data for DYM19 starting at 2019-05-28 | 2019-05-30 07:58:56.203 HD Request # 2 | Writing historical Daily data to the file DYM19.dly | 2019-05-30 07:58:56.208 HD Request # 2 | Received 4 records from 2019-05-28 00:00:00 to 2019-05-30 00:00:00 (3.0 days) and wrote 3 records for DYM19 | 2019-05-30 07:58:56.211 HD Request # 2 | Completion time: 0s | 2019-05-30 07:58:56.211 HD Request # 2 | Daily data download complete for DYM19. Unique request ID: 1 | 2019-05-30 07:58:56.211 Removed historical data download ID 1 | 2019-05-30 07:58:56.211 HD Request # 3 | Downloading Historical Daily chart data for DYM18. Starting date: 2018-06-14. Service: cqg | 2019-05-30 07:58:56.216 HD Request # 3 | Requesting historical Daily data for DYM18 starting at 2018-06-13 | 2019-05-30 07:58:56.216 HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (3) | Creating socket. Using TLS 1.2. | 2019-05-30 07:58:56.214 HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (3) | Connecting to IP: 88.99.0.216. | 2019-05-30 07:58:56.215 Loaded depth data records for F.US.DDM19 2019-05-29 from 2019-05-29 07:01:36 to 2019-05-29 19:04:53. | 2019-05-30 07:58:56.261 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (2) | Shutdown started. Waiting for graceful close. | 2019-05-30 07:58:56.463 F.US.DDM19 [CB] #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2019-05-30 07:58:56.480 F.US.DDM19 [CB] #4 | Reloading chart. | 2019-05-30 07:58:56.487 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (2) | Socket gracefully closed by remote side. | 2019-05-30 07:58:56.487 HTTPS connection ID:1 to historicaldata.sierrachart.com:443 for request ID:1 (2) | Closed. | 2019-05-30 07:58:56.487 F.US.DDM19 [CB] #7 | Download is complete for all contract months in chart. Proceeding with data load. | 2019-05-30 07:58:56.667 F.US.DDM19 [CB] #7 | Reloading chart. | 2019-05-30 07:58:56.674 F.US.DDM19 [CB] #4 | Reloading chart. | 2019-05-30 07:58:56.994 HD Request # 3 | Receiving historical Daily data for DYM18 starting at 2018-06-14 | 2019-05-30 07:58:57.065 HD Request # 3 | Writing historical Daily data to the file DYM18.dly | 2019-05-30 07:58:57.070 HD Request # 3 | Received 3 records from 2018-06-14 00:00:00 to 2018-06-15 00:00:00 (2.0 days) and wrote 2 records for DYM18 | 2019-05-30 07:58:57.073 HD Request # 3 | Completion time: 1s | 2019-05-30 07:58:57.073 HD Request # 3 | Daily data download complete for DYM18. Unique request ID: 2 | 2019-05-30 07:58:57.073 Removed historical data download ID 2 | 2019-05-30 07:58:57.073 HD Request # 4 | Downloading Historical Daily chart data for DYH19. Starting date: 2019-03-14. Service: cqg | 2019-05-30 07:58:57.077 HD Request # 4 | Requesting historical Daily data for DYH19 starting at 2019-03-13 | 2019-05-30 07:58:57.077 HTTPS connection ID:3 to historicaldata.sierrachart.com:443 for request ID:3 (2) | Creating socket. Using TLS 1.2. | 2019-05-30 07:58:57.075 HTTPS connection ID:3 to historicaldata.sierrachart.com:443 for request ID:3 (2) | Connecting to IP: 88.99.0.216. | 2019-05-30 07:58:57.075 F.US.DDM19 [CB] #7 | Reloading chart. | 2019-05-30 07:58:57.176 HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (3) | Shutdown started. Waiting for graceful close. | 2019-05-30 07:58:57.595 HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (3) | Socket gracefully closed by remote side. | 2019-05-30 07:58:57.616 HTTPS connection ID:2 to historicaldata.sierrachart.com:443 for request ID:2 (3) | Closed. | 2019-05-30 07:58:57.616 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.FDXMM19.2019-05-30.depth | 2019-05-30 07:58:57.670 HD Request # 4 | Receiving historical Daily data for DYH19 starting at 2019-03-14 | 2019-05-30 07:58:57.927 HD Request # 4 | Writing historical Daily data to the file DYH19.dly | 2019-05-30 07:58:57.932 HD Request # 4 | Received 3 records from 2019-03-14 00:00:00 to 2019-03-15 00:00:00 (2.0 days) and wrote 2 records for DYH19 | 2019-05-30 07:58:57.935 HD Request # 4 | Completion time: 0s | 2019-05-30 07:58:57.935 HD Request # 4 | Daily data download complete for DYH19. Unique request ID: 3 | 2019-05-30 07:58:57.935 Removed historical data download ID 3 | 2019-05-30 07:58:57.935 HD Request # 5 | Downloading Historical Daily chart data for F.US.DDM19. Starting date: 2019-05-28. Service: cqg | 2019-05-30 07:58:57.939 HD Request # 5 | Requesting historical Daily data for DYM19 starting at 2019-05-27 | 2019-05-30 07:58:57.939 HTTPS connection ID:4 to historicaldata.sierrachart.com:443 for request ID:4 (3) | Creating socket. Using TLS 1.2. | 2019-05-30 07:58:57.939 HTTPS connection ID:4 to historicaldata.sierrachart.com:443 for request ID:4 (3) | Connecting to IP: 88.99.0.216. | 2019-05-30 07:58:57.939 HTTPS connection ID:3 to historicaldata.sierrachart.com:443 for request ID:3 (2) | Shutdown started. Waiting for graceful close. | 2019-05-30 07:58:58.386 HTTPS connection ID:3 to historicaldata.sierrachart.com:443 for request ID:3 (2) | Socket gracefully closed by remote side. | 2019-05-30 07:58:58.408 HTTPS connection ID:3 to historicaldata.sierrachart.com:443 for request ID:3 (2) | Closed. | 2019-05-30 07:58:58.408 HD Request # 5 | Receiving historical Daily data for F.US.DDM19 starting at 2019-05-28 | 2019-05-30 07:58:58.747 HD Request # 5 | Writing historical Daily data to the file F.US.DDM19.dly | 2019-05-30 07:58:58.752 HD Request # 5 | Received 4 records from 2019-05-28 00:00:00 to 2019-05-30 00:00:00 (3.0 days) and wrote 3 records for F.US.DDM19 | 2019-05-30 07:58:58.755 HD Request # 5 | Completion time: 0s | 2019-05-30 07:58:58.756 HD Request # 5 | Daily data download complete for F.US.DDM19. Unique request ID: 4 | 2019-05-30 07:58:58.756 Removed historical data download ID 4 | 2019-05-30 07:58:58.756 F.US.DDM19 [CB] Daily #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2019-05-30 07:58:58.935 F.US.DDM19 [CB] Daily #3 | Reloading chart. | 2019-05-30 07:58:58.949 F.US.DDM19 [CB] Daily #3 | Error while getting daily open price with date 2018-06-21 from file. C:\SierraChart\Data\DYM18.dly. Error: No Data for read. End of file. | 2019-05-30 07:58:58.967 F.US.DDM19 [CB] Daily #3 | Error while getting daily open price with date 2019-03-21 from file. C:\SierraChart\Data\DYH19.dly. Error: No Data for read. End of file. | 2019-05-30 07:58:59.012 HTTPS connection ID:4 to historicaldata.sierrachart.com:443 for request ID:4 (3) | Shutdown started. Waiting for graceful close. | 2019-05-30 07:58:59.137 HTTPS connection ID:4 to historicaldata.sierrachart.com:443 for request ID:4 (3) | Socket gracefully closed by remote side. | 2019-05-30 07:58:59.163 HTTPS connection ID:4 to historicaldata.sierrachart.com:443 for request ID:4 (3) | Closed. | 2019-05-30 07:58:59.163 F.US.DDM19 [CB] Daily #3 | Reloading chart. | 2019-05-30 07:58:59.506 F.US.DDM19 [CB] Daily #3 | Error while getting daily open price with date 2018-06-21 from file. C:\SierraChart\Data\DYM18.dly. Error: No Data for read. End of file. | 2019-05-30 07:58:59.781 F.US.DDM19 [CB] Daily #3 | Error while getting daily open price with date 2019-03-21 from file. C:\SierraChart\Data\DYH19.dly. Error: No Data for read. End of file. | 2019-05-30 07:58:59.825 HD Request # 6 | Downloading Intraday chart data for F.US.DDM19 to the file F.US.DDM19.scid. Service: cqg | 2019-05-30 07:59:00.109 HD Request # 6 | Download start date-time: 2019-05-29 19:04:54.000 | 2019-05-30 07:59:00.119 HD Request # 6 | Using server: ds4.sierracharts.com port 10149 | 2019-05-30 07:59:00.120 Socket (2) | Creating socket. | 2019-05-30 07:59:00.150 Socket (2) | Connecting to IP: 192.81.56.146. | 2019-05-30 07:59:00.150 HD Request # 6 | Setting DTC encoding to Binary VLS | 2019-05-30 07:59:00.426 HD Request # 6 | Sending historical data logon request message. | 2019-05-30 07:59:00.426 HD Request # 6 | Requesting Intraday data. Start date-time: 2019-05-29 19:04:54. Record interval: 0. Symbol: F.US.DDM19 | 2019-05-30 07:59:01.075 HD Request # 6 | Decompressing data. | 2019-05-30 07:59:01.206 HD Request # 6 | Receiving Intraday data for F.US.DDM19 starting at 2019-05-29 19:04:54 | 2019-05-30 07:59:01.480 HD Request # 6 | Timestamp of first Intraday data file record written: 2019-05-29 19:04:55 | 2019-05-30 07:59:01.481 Socket (2) | Shutdown started. Waiting for graceful close. | 2019-05-30 07:59:01.609 Historical data download thread signaled to stop. | 2019-05-30 07:59:01.614 HD Request # 6 | Received 8648 records from 2019-05-29 19:04:54.000 to 2019-05-30 07:58:53.003 (12.9 hours) and wrote 8647 records for F.US.DDM19 | 2019-05-30 07:59:01.616 HD Request # 6 | Completion time: 0s | 2019-05-30 07:59:01.620 HD Request # 6 | Intraday data download complete for F.US.DDM19. Unique request ID: 5 | 2019-05-30 07:59:01.620 Removed historical data download ID 5 | 2019-05-30 07:59:01.620 Real-time Intraday chart data file updates started for F.US.DDM19 | 2019-05-30 07:59:01.620 Intraday chart data file opened for F.US.DDM19 | 2019-05-30 07:59:01.620 HD Request # 7 | Downloading Intraday chart data for F.US.FDXMM19 to the file F.US.FDXMM19.scid. Service: cqg | 2019-05-30 07:59:01.620 HD Request # 7 | Download start date-time: 2019-05-29 19:04:40.000 | 2019-05-30 07:59:01.625 HD Request # 7 | Using server: ds3.sierracharts.com port 10150 | 2019-05-30 07:59:01.624 Socket (3) | Creating socket. | 2019-05-30 07:59:01.656 Socket (3) | Connecting to IP: 65.182.172.42. | 2019-05-30 07:59:01.656 Socket (2) | Socket gracefully closed by remote side. | 2019-05-30 07:59:01.745 Socket (2) | Closed. | 2019-05-30 07:59:01.745 HD Request # 7 | Setting DTC encoding to Binary VLS | 2019-05-30 07:59:01.905 HD Request # 7 | Sending historical data logon request message. | 2019-05-30 07:59:01.905 HD Request # 7 | Requesting Intraday data. Start date-time: 2019-05-29 19:04:40. Record interval: 0. Symbol: F.US.FDXMM19 | 2019-05-30 07:59:02.015 HD Request # 7 | Decompressing data. | 2019-05-30 07:59:02.129 HD Request # 7 | Receiving Intraday data for F.US.FDXMM19 starting at 2019-05-29 19:04:40 | 2019-05-30 07:59:02.249 HD Request # 7 | Timestamp of first Intraday data file record written: 2019-05-29 19:04:55 | 2019-05-30 07:59:02.249 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-05-30 07:59:02.250 Historical data download thread signaled to stop. | 2019-05-30 07:59:02.257 HD Request # 7 | Received 2133 records from 2019-05-29 19:04:40.000 to 2019-05-30 07:58:31.000 (12.9 hours) and wrote 2129 records for F.US.FDXMM19 | 2019-05-30 07:59:02.257 HD Request # 7 | Completion time: 0s | 2019-05-30 07:59:02.261 HD Request # 7 | Intraday data download complete for F.US.FDXMM19. Unique request ID: 6 | 2019-05-30 07:59:02.261 Removed historical data download ID 6 | 2019-05-30 07:59:02.261 Real-time Intraday chart data file updates started for F.US.FDXMM19 | 2019-05-30 07:59:02.261 Intraday chart data file opened for F.US.FDXMM19 | 2019-05-30 07:59:02.261 Socket (3) | Socket gracefully closed by remote side. | 2019-05-30 07:59:02.366 Socket (3) | Closed. | 2019-05-30 07:59:02.366 F.US.EPM19 900 Trades #1 | Reloading chart. | 2019-05-30 07:59:05.320 F.US.EPM19 [CB] #2 | Reloading chart. | 2019-05-30 07:59:05.395 F.US.EPM19 [CB] #2 | Performing historical Daily data download for symbol ESM19 starting at last date in file. | 2019-05-30 07:59:05.414 F.US.EPM19 [CB] #2 | Waiting for historical downloads to complete with the IDs: 7, | 2019-05-30 07:59:05.467 F.US.EPM19 [CB] Daily #5 | Reloading chart. | 2019-05-30 07:59:05.571 F.US.EPM19 [CB] Daily #5 | Performing historical Daily data download for symbol F.US.EPM19 starting at last date in file. | 2019-05-30 07:59:05.611 F.US.EPM19 [CB] Daily #5 | Waiting for historical downloads to complete with the IDs: 8, | 2019-05-30 07:59:05.928 F.US.EPM19 2.00 Range #6 | Reloading chart. | 2019-05-30 07:59:05.989 + Loading market depth data. | 2019-05-30 07:59:06.018 Loaded depth data records for F.US.EPM19 2019-05-24 from 00:00:00 to 00:00:00. | 2019-05-30 07:59:06.024 Loaded depth data records for F.US.EPM19 2019-05-25 from 2019-05-25 12:45:15 to 2019-05-25 14:27:59. | 2019-05-30 07:59:06.031 F.US.EPM19 60 Min #7 | Reloading chart. | 2019-05-30 07:59:06.067 F.US.EPM19 15 Sec #8 | Reloading chart. | 2019-05-30 07:59:06.147 Loaded depth data records for F.US.EPM19 2019-05-28 from 2019-05-28 01:06:37 to 2019-05-28 15:19:41. | 2019-05-30 07:59:06.242 F.US.EPM19 #9 | Reloading chart. | 2019-05-30 07:59:06.381 F.US.EPM19 [CB] #4 | Reloading chart. | 2019-05-30 07:59:06.514 F.US.EPM19 [CB] #4 | Waiting for historical downloads to complete with the IDs: 7, | 2019-05-30 07:59:06.597 + Loading market depth data. | 2019-05-30 07:59:06.929 F.US.EPM19 2.00 Range #3 | Reloading chart. | 2019-05-30 07:59:06.937 F.US.MESM19 200 Trades #10 | Reloading chart. | 2019-05-30 07:59:07.013 + Loading market depth data. | 2019-05-30 07:59:07.217 Loaded depth data records for F.US.MESM19 2019-05-24 from 00:00:00 to 00:00:00. | 2019-05-30 07:59:07.225 Loaded depth data records for F.US.EPM19 2019-05-28 from 2019-05-28 01:06:37 to 2019-05-28 15:19:41. | 2019-05-30 07:59:07.250 F.US.MESM19 #11 | Reloading chart. | 2019-05-30 07:59:07.357 Loaded depth data records for F.US.MESM19 2019-05-28 from 2019-05-28 12:39:44 to 2019-05-28 15:19:41. | 2019-05-30 07:59:07.393 Loaded depth data records for F.US.EPM19 2019-05-29 from 2019-05-29 01:01:43 to 2019-05-29 13:04:54. | 2019-05-30 07:59:07.520 F.US.MESM19 2.00 Range #12 | Reloading chart. | 2019-05-30 07:59:07.673 HD Request # 8 | Downloading Historical Daily chart data for ESM19. Starting date: 2019-05-28. Service: cqg | 2019-05-30 07:59:07.698 HD Request # 8 | Requesting historical Daily data for ESM19 starting at 2019-05-27 | 2019-05-30 07:59:07.698 HTTPS connection ID:5 to historicaldata.sierrachart.com:443 for request ID:5 (2) | Creating socket. Using TLS 1.2. | 2019-05-30 07:59:07.699 HTTPS connection ID:5 to historicaldata.sierrachart.com:443 for request ID:5 (2) | Connecting to IP: 88.99.0.216. | 2019-05-30 07:59:07.699 F.US.EPM19 #9 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-05-30 07:59:07.707 F.US.MESM19 #11 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-05-30 07:59:07.750 F.US.EPM19 900 Trades #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-05-30 07:59:07.775 F.US.MESM19 2.00 Range #12 | StartDateTimeForLoadingOrderFills: 2019-05-28 18:00:00 | 2019-05-30 07:59:07.916 Loaded depth data records for F.US.MESM19 2019-05-29 from 2019-05-29 01:01:44 to 2019-05-29 13:04:54. | 2019-05-30 07:59:07.954 F.US.MESM19 200 Trades #10 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-05-30 07:59:07.960 CQG WebAPI | Starting real-time market data updates for: F.US.EPM19. ID: 7 Service code: cqg | 2019-05-30 07:59:08.027 CQG WebAPI | Sending symbol resolution request for F.US.EPM19. ID: 286517 | 2019-05-30 07:59:08.027 CQG WebAPI | Requesting security definition data for: F.US.EPM19. ID: 7 | 2019-05-30 07:59:08.027 Requesting market depth updates for: F.US.EPM19 if supported. | 2019-05-30 07:59:08.027 Separate subscription for market depth updates not supported. F.US.EPM19 | 2019-05-30 07:59:08.027 Intraday data recording state for symbol F.US.EPM19 is set to download 'Pending'. | 2019-05-30 07:59:08.027 Delaying start of download for F.US.EPM19 | 2019-05-30 07:59:08.064 CQG WebAPI | Received symbol resolution report for symbol F.US.EPM19. Search Symbol: F.US.EPM19. Request ID: 286517. Contract ID: 3. | 2019-05-30 07:59:08.064 CQG WebAPI | Requesting market data including full depth for F.US.EPM19 | 2019-05-30 07:59:08.064 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.EPM19.2019-05-30.depth | 2019-05-30 07:59:08.105 CQG WebAPI | Starting real-time market data updates for: F.US.MESM19. ID: 8 Service code: cqg | 2019-05-30 07:59:08.269 CQG WebAPI | Sending symbol resolution request for F.US.MESM19. ID: 286518 | 2019-05-30 07:59:08.269 CQG WebAPI | Requesting security definition data for: F.US.MESM19. ID: 8 | 2019-05-30 07:59:08.270 Intraday data recording state for symbol F.US.MESM19 is set to download 'Pending'. | 2019-05-30 07:59:08.270 CQG WebAPI | Received symbol resolution report for symbol F.US.MESM19. Search Symbol: F.US.MESM19. Request ID: 286518. Contract ID: 4. | 2019-05-30 07:59:08.301 CQG WebAPI | Requesting market data for F.US.MESM19 | 2019-05-30 07:59:08.301 Requesting market depth updates for: F.US.MESM19 if supported. | 2019-05-30 07:59:08.311 CQG WebAPI | Requesting market data including full depth for F.US.MESM19 | 2019-05-30 07:59:08.311 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.MESM19.2019-05-30.depth | 2019-05-30 07:59:08.349 F.US.EPM19 2.00 Range #3 | StartDateTimeForLoadingOrderFills: 2019-05-28 18:00:00 | 2019-05-30 07:59:08.371 Loaded depth data records for F.US.EPM19 2019-05-29 from 2019-05-29 01:01:43 to 2019-05-29 13:04:54. | 2019-05-30 07:59:08.445 HD Request # 8 | Receiving historical Daily data for ESM19 starting at 2019-05-28 | 2019-05-30 07:59:08.628 HD Request # 8 | Writing historical Daily data to the file ESM19.dly | 2019-05-30 07:59:08.633 HD Request # 8 | Received 3 records from 2019-05-28 00:00:00 to 2019-05-30 00:00:00 (3.0 days) and wrote 3 records for ESM19 | 2019-05-30 07:59:08.638 HD Request # 8 | Completion time: 1s | 2019-05-30 07:59:08.638 HD Request # 8 | Daily data download complete for ESM19. Unique request ID: 7 | 2019-05-30 07:59:08.638 Removed historical data download ID 7 | 2019-05-30 07:59:08.638 HD Request # 9 | Downloading Historical Daily chart data for F.US.EPM19. Starting date: 2019-05-28. Service: cqg | 2019-05-30 07:59:08.642 HD Request # 9 | Requesting historical Daily data for ESM19 starting at 2019-05-27 | 2019-05-30 07:59:08.642 HTTPS connection ID:6 to historicaldata.sierrachart.com:443 for request ID:6 (3) | Creating socket. Using TLS 1.2. | 2019-05-30 07:59:08.643 HTTPS connection ID:6 to historicaldata.sierrachart.com:443 for request ID:6 (3) | Connecting to IP: 88.99.0.216. | 2019-05-30 07:59:08.643 F.US.EPM19 15 Sec #8 | Reloading chart. | 2019-05-30 07:59:08.661 HTTPS connection ID:5 to historicaldata.sierrachart.com:443 for request ID:5 (2) | Shutdown started. Waiting for graceful close. | 2019-05-30 07:59:08.884 F.US.EPM19 [CB] #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2019-05-30 07:59:08.883 F.US.EPM19 [CB] #2 | Reloading chart. | 2019-05-30 07:59:08.891 HTTPS connection ID:5 to historicaldata.sierrachart.com:443 for request ID:5 (2) | Socket gracefully closed by remote side. | 2019-05-30 07:59:08.905 HTTPS connection ID:5 to historicaldata.sierrachart.com:443 for request ID:5 (2) | Closed. | 2019-05-30 07:59:08.905 F.US.EPM19 [CB] #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2019-05-30 07:59:09.058 F.US.EPM19 [CB] #4 | Reloading chart. | 2019-05-30 07:59:09.080 + Loading market depth data. | 2019-05-30 07:59:09.090 Loaded depth data records for F.US.EPM19 2019-05-28 from 2019-05-28 01:06:37 to 2019-05-28 15:19:41. | 2019-05-30 07:59:09.254 F.US.EPM19 [CB] #2 | Reloading chart. | 2019-05-30 07:59:09.392 Opened cached Intraday file: C:\SierraChart\Data\F.US.DDM19.scid | 2019-05-30 07:59:09.410 HD Request # 9 | Receiving historical Daily data for F.US.EPM19 starting at 2019-05-28 | 2019-05-30 07:59:09.468 HD Request # 9 | Writing historical Daily data to the file F.US.EPM19.dly | 2019-05-30 07:59:09.473 HD Request # 9 | Received 3 records from 2019-05-28 00:00:00 to 2019-05-30 00:00:00 (3.0 days) and wrote 3 records for F.US.EPM19 | 2019-05-30 07:59:09.478 HD Request # 9 | Completion time: 0s | 2019-05-30 07:59:09.479 HD Request # 9 | Daily data download complete for F.US.EPM19. Unique request ID: 8 | 2019-05-30 07:59:09.479 Removed historical data download ID 8 | 2019-05-30 07:59:09.479 F.US.EPM19 [CB] #4 | Reloading chart. | 2019-05-30 07:59:09.624 F.US.EPM19 [CB] Daily #5 | Download is complete for all contract months in chart. Proceeding with data load. | 2019-05-30 07:59:09.697 F.US.EPM19 [CB] Daily #5 | Reloading chart. | 2019-05-30 07:59:09.714 HTTPS connection ID:6 to historicaldata.sierrachart.com:443 for request ID:6 (3) | Shutdown started. Waiting for graceful close. | 2019-05-30 07:59:09.858 HTTPS connection ID:6 to historicaldata.sierrachart.com:443 for request ID:6 (3) | Socket gracefully closed by remote side. | 2019-05-30 07:59:09.883 HTTPS connection ID:6 to historicaldata.sierrachart.com:443 for request ID:6 (3) | Closed. | 2019-05-30 07:59:09.883 Loaded depth data records for F.US.EPM19 2019-05-29 from 2019-05-29 01:01:43 to 2019-05-29 13:04:53. | 2019-05-30 07:59:10.159 F.US.EPM19 [CB] Daily #5 | Reloading chart. | 2019-05-30 07:59:10.227 HD Request # 10 | Downloading Intraday chart data for F.US.EPM19 to the file F.US.EPM19.scid. Service: cqg | 2019-05-30 07:59:13.101 HD Request # 10 | Download start date-time: 2019-05-29 19:04:54.000 | 2019-05-30 07:59:13.105 HD Request # 10 | Using server: ds4.sierracharts.com port 10149 | 2019-05-30 07:59:13.106 Socket (2) | Creating socket. | 2019-05-30 07:59:13.106 Socket (2) | Connecting to IP: 192.81.56.146. | 2019-05-30 07:59:13.106 HD Request # 10 | Setting DTC encoding to Binary VLS | 2019-05-30 07:59:13.404 HD Request # 10 | Sending historical data logon request message. | 2019-05-30 07:59:13.404 HD Request # 10 | Requesting Intraday data. Start date-time: 2019-05-29 19:04:54. Record interval: 0. Symbol: F.US.EPM19 | 2019-05-30 07:59:13.558 HD Request # 10 | Decompressing data. | 2019-05-30 07:59:13.696 HD Request # 10 | Receiving Intraday data for F.US.EPM19 starting at 2019-05-29 19:04:54 | 2019-05-30 07:59:14.154 HD Request # 10 | Timestamp of first Intraday data file record written: 2019-05-29 19:04:55 | 2019-05-30 07:59:14.155 Socket (2) | Shutdown started. Waiting for graceful close. | 2019-05-30 07:59:15.509 Historical data download thread signaled to stop. | 2019-05-30 07:59:15.536 HD Request # 10 | Received 304719 records from 2019-05-29 19:04:54.000 to 2019-05-30 07:59:10.050 (12.9 hours) and wrote 304718 records for F.US.EPM19 | 2019-05-30 07:59:15.537 Added 19 Time and Sales records to Intraday data file for F.US.EPM19 after download. | 2019-05-30 07:59:15.541 HD Request # 10 | Completion time: 2s | 2019-05-30 07:59:15.541 HD Request # 10 | Intraday data download complete for F.US.EPM19. Unique request ID: 9 | 2019-05-30 07:59:15.541 Removed historical data download ID 9 | 2019-05-30 07:59:15.541 Real-time Intraday chart data file updates started for F.US.EPM19 | 2019-05-30 07:59:15.541 Intraday chart data file opened for F.US.EPM19 | 2019-05-30 07:59:15.541 HD Request # 11 | Downloading Intraday chart data for F.US.MESM19 to the file F.US.MESM19.scid. Service: cqg | 2019-05-30 07:59:15.541 HD Request # 11 | Download start date-time: 2019-05-29 19:04:53.000 | 2019-05-30 07:59:15.544 HD Request # 11 | Using server: ds3.sierracharts.com port 10150 | 2019-05-30 07:59:15.544 Socket (3) | Creating socket. | 2019-05-30 07:59:15.544 Socket (3) | Connecting to IP: 65.182.172.42. | 2019-05-30 07:59:15.544 Socket (2) | Socket gracefully closed by remote side. | 2019-05-30 07:59:15.648 Socket (2) | Closed. | 2019-05-30 07:59:15.648 HD Request # 11 | Setting DTC encoding to Binary VLS | 2019-05-30 07:59:15.799 HD Request # 11 | Sending historical data logon request message. | 2019-05-30 07:59:15.799 HD Request # 11 | Requesting Intraday data. Start date-time: 2019-05-29 19:04:53. Record interval: 0. Symbol: F.US.MESM19 | 2019-05-30 07:59:15.913 HD Request # 11 | Decompressing data. | 2019-05-30 07:59:16.028 HD Request # 11 | Receiving Intraday data for F.US.MESM19 starting at 2019-05-29 19:04:53 | 2019-05-30 07:59:16.294 HD Request # 11 | Timestamp of first Intraday data file record written: 2019-05-29 19:04:53 | 2019-05-30 07:59:16.295 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-05-30 07:59:16.587 Historical data download thread signaled to stop. | 2019-05-30 07:59:16.592 HD Request # 11 | Received 41822 records from 2019-05-29 19:04:53.000 to 2019-05-30 07:59:10.002 (12.9 hours) and wrote 41821 records for F.US.MESM19 | 2019-05-30 07:59:16.593 HD Request # 11 | Completion time: 1s | 2019-05-30 07:59:16.597 HD Request # 11 | Intraday data download complete for F.US.MESM19. Unique request ID: 10 | 2019-05-30 07:59:16.597 Removed historical data download ID 10 | 2019-05-30 07:59:16.597 Real-time Intraday chart data file updates started for F.US.MESM19 | 2019-05-30 07:59:16.597 Intraday chart data file opened for F.US.MESM19 | 2019-05-30 07:59:16.597 Socket (3) | Socket gracefully closed by remote side. | 2019-05-30 07:59:16.701 Socket (3) | Closed. | 2019-05-30 07:59:16.701 Opened cached Intraday file: C:\SierraChart\Data\F.US.EPM19.scid | 2019-05-30 07:59:18.419 Opened cached Intraday file: C:\SierraChart\Data\F.US.FDXMM19.scid | 2019-05-30 07:59:21.424 Opened cached Intraday file: C:\SierraChart\Data\F.US.MESM19.scid | 2019-05-30 07:59:30.433 CQG WebSocket socket (1) | Close event error. Windows error code 10053: Eine bestehende Verbindung wurde softwaregesteuert durch den Hostcomputer abgebrochen. | 2019-05-30 08:01:07.727 * CQG WebSocket socket (1) | Socket gracefully closed by remote side. | 2019-05-30 08:01:07.727 CQG WebSocket | Network socket for WebSocket has been closed by remote side. | 2019-05-30 08:01:07.729 CQG WebAPI | WebSocket closed. | 2019-05-30 08:01:07.729 Connection to the external service has been lost. | 2019-05-30 08:01:07.729 CQG WebSocket socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-05-30 08:01:07.729 CQG WebSocket socket (1) | Closed. | 2019-05-30 08:01:07.729 CQG WebAPI | Disconnected. | 2019-05-30 08:01:07.754 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-05-30 08:01:07.754 CQG WebAPI | Connecting to server api.cqg.com | 2019-05-30 08:01:10.757 CQG WebSocket | Connecting to WebSocket server. | 2019-05-30 08:01:10.757 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2019-05-30 08:01:10.759 CQG WebSocket socket (1) | Connecting to IP: 195.166.124.165. | 2019-05-30 08:01:10.759 CQG WebSocket socket (1) | Connect event error. Windows error code 10060: Ein Verbindungsversuch ist fehlgeschlagen, da die Gegenstelle nach einer bestimmten Zeitspanne nicht richtig reagiert hat, oder die hergestellte Verbindung war fehlerhaft, da der verbundene Host nicht reagiert hat. | 2019-05-30 08:01:31.762 * CQG WebSocket | WebSocket closed. | 2019-05-30 08:01:31.766 CQG WebAPI | WebSocket closed. | 2019-05-30 08:01:31.766 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-05-30 08:01:31.766 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-05-30 08:01:31.766 CQG WebSocket socket (1) | Closed. | 2019-05-30 08:01:31.766 CQG WebAPI | Disconnected. | 2019-05-30 08:01:31.774 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-05-30 08:01:31.774 CQG WebAPI | Connecting to server api.cqg.com | 2019-05-30 08:01:34.780 CQG WebSocket | Connecting to WebSocket server. | 2019-05-30 08:01:34.780 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2019-05-30 08:01:34.782 CQG WebSocket socket (1) | Connecting to IP: 195.166.124.165. | 2019-05-30 08:01:34.782 CQG WebSocket socket (1) | Connect event error. Windows error code 10060: Ein Verbindungsversuch ist fehlgeschlagen, da die Gegenstelle nach einer bestimmten Zeitspanne nicht richtig reagiert hat, oder die hergestellte Verbindung war fehlerhaft, da der verbundene Host nicht reagiert hat. | 2019-05-30 08:01:55.791 * CQG WebSocket | WebSocket closed. | 2019-05-30 08:01:55.792 CQG WebAPI | WebSocket closed. | 2019-05-30 08:01:55.792 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-05-30 08:01:55.792 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-05-30 08:01:55.792 CQG WebSocket socket (1) | Closed. | 2019-05-30 08:01:55.792 CQG WebAPI | Disconnected. | 2019-05-30 08:01:55.808 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-05-30 08:01:55.808 CQG WebAPI | Connecting to server api.cqg.com | 2019-05-30 08:01:58.805 CQG WebSocket | Connecting to WebSocket server. | 2019-05-30 08:01:58.805 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2019-05-30 08:01:58.807 CQG WebSocket socket (1) | Connecting to IP: 195.166.124.165. | 2019-05-30 08:01:58.807 CQG WebSocket | Opening WebSocket. | 2019-05-30 08:01:58.838 CQG WebSocket | Sending WebSocket handshake. | 2019-05-30 08:01:58.838 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2019-05-30 08:01:58.971 CQG WebSocket | Server header | Connection: upgrade | 2019-05-30 08:01:58.971 CQG WebSocket | Server header | Sec-WebSocket-Accept: hwI/cXlxzeAUK8Xazc1n/7EzLHI= | 2019-05-30 08:01:58.971 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2019-05-30 08:01:58.971 CQG WebSocket | Server header | Upgrade: websocket | 2019-05-30 08:01:58.971 CQG WebSocket | Server header | | 2019-05-30 08:01:58.971 CQG WebSocket | Web socket state is now open. | 2019-05-30 08:01:58.971 CQG WebAPI | WebSocket connected. | 2019-05-30 08:01:58.971 CQG WebAPI | Sending market data logon message. | 2019-05-30 08:01:58.971 CQG WebAPI | Base Time: 2019-05-19T16:57:38. 2019-05-19 16:57:38 | 2019-05-30 08:01:59.648 CQG WebAPI | Logon successful. Session Token = 5WPgD7iMZgrVMxBExREabXqpCt8QiveBnyr2DKKLSA05L2mb3eWJxXayPweGjL0FJQatG7Bq/NV | 2019-05-30 08:01:59.648 CQG WebAPI | Connected to data and trading server. | 2019-05-30 08:01:59.648 CQG WebAPI | Sending Trade Accounts request message. | 2019-05-30 08:01:59.660 CQG WebAPI | Starting real-time market data updates for: F.US.EPM19. ID: 1 Service code: cqg | 2019-05-30 08:01:59.662 CQG WebAPI | Sending symbol resolution request for F.US.EPM19. ID: 286520 | 2019-05-30 08:01:59.662 CQG WebAPI | Requesting security definition data for: F.US.EPM19. ID: 1 | 2019-05-30 08:01:59.662 Requesting market depth updates for: F.US.EPM19 if supported. | 2019-05-30 08:01:59.662 Separate subscription for market depth updates not supported. F.US.EPM19 | 2019-05-30 08:01:59.662 Intraday data recording state for symbol F.US.EPM19 is set to download 'Pending'. | 2019-05-30 08:01:59.662 Delaying start of download for F.US.EPM19 | 2019-05-30 08:01:59.663 CQG WebAPI | Starting real-time market data updates for: F.US.DDM19. ID: 2 Service code: cqg | 2019-05-30 08:01:59.665 CQG WebAPI | Sending symbol resolution request for F.US.DDM19. ID: 286521 | 2019-05-30 08:01:59.665 CQG WebAPI | Requesting security definition data for: F.US.DDM19. ID: 2 | 2019-05-30 08:01:59.665 Intraday data recording state for symbol F.US.DDM19 is set to download 'Pending'. | 2019-05-30 08:01:59.665 CQG WebAPI | Brokerage name: AMP. Account Name: 106909 | 2019-05-30 08:01:59.698 CQG WebAPI | Sending collateral subscribe request. | 2019-05-30 08:01:59.698 CQG WebAPI | Received symbol resolution report for symbol F.US.EPM19. Search Symbol: F.US.EPM19. Request ID: 286520. Contract ID: 1. | 2019-05-30 08:01:59.778 CQG WebAPI | Requesting market data including full depth for F.US.EPM19 | 2019-05-30 08:01:59.778 CQG WebAPI | Received symbol resolution report for symbol F.US.DDM19. Search Symbol: F.US.DDM19. Request ID: 286521. Contract ID: 2. | 2019-05-30 08:01:59.778 CQG WebAPI | Requesting market data for F.US.DDM19 | 2019-05-30 08:01:59.778 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.EPM19.2019-05-30.depth | 2019-05-30 08:02:00.008 CQG WebAPI | Starting real-time market data updates for: F.US.MESM19. ID: 3 Service code: cqg | 2019-05-30 08:02:00.053 CQG WebAPI | Sending symbol resolution request for F.US.MESM19. ID: 286523 | 2019-05-30 08:02:00.053 CQG WebAPI | Requesting security definition data for: F.US.MESM19. ID: 3 | 2019-05-30 08:02:00.053 Intraday data recording state for symbol F.US.MESM19 is set to download 'Pending'. | 2019-05-30 08:02:00.053 CQG WebAPI | Starting real-time market data updates for: F.US.FDXMM19. ID: 4 Service code: cqg | 2019-05-30 08:02:00.055 CQG WebAPI | Sending symbol resolution request for F.US.FDXMM19. ID: 286524 | 2019-05-30 08:02:00.055 CQG WebAPI | Requesting security definition data for: F.US.FDXMM19. ID: 4 | 2019-05-30 08:02:00.055 Intraday data recording state for symbol F.US.FDXMM19 is set to download 'Pending'. | 2019-05-30 08:02:00.055 CQG WebAPI | Received symbol resolution report for symbol F.US.MESM19. Search Symbol: F.US.MESM19. Request ID: 286523. Contract ID: 3. | 2019-05-30 08:02:00.291 CQG WebAPI | Requesting market data for F.US.MESM19 | 2019-05-30 08:02:00.291 CQG WebAPI | Received symbol resolution report for symbol F.US.FDXMM19. Search Symbol: F.US.FDXMM19. Request ID: 286524. Contract ID: 4. | 2019-05-30 08:02:00.291 CQG WebAPI | Requesting market data for F.US.FDXMM19 | 2019-05-30 08:02:00.291 Requesting market depth updates for: F.US.DDM19 if supported. | 2019-05-30 08:02:00.298 CQG WebAPI | Requesting market data including full depth for F.US.DDM19 | 2019-05-30 08:02:00.298 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.DDM19.2019-05-30.depth | 2019-05-30 08:02:00.338 Requesting market depth updates for: F.US.FDXMM19 if supported. | 2019-05-30 08:02:00.342 CQG WebAPI | Requesting market data including full depth for F.US.FDXMM19 | 2019-05-30 08:02:00.342 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.FDXMM19.2019-05-30.depth | 2019-05-30 08:02:00.392 Requesting market depth updates for: F.US.MESM19 if supported. | 2019-05-30 08:02:00.511 CQG WebAPI | Requesting market data including full depth for F.US.MESM19 | 2019-05-30 08:02:00.511 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\F.US.MESM19.2019-05-30.depth | 2019-05-30 08:02:00.765 CQG WebAPI | Sending positions subscribe request. RequestID: 286525 | 2019-05-30 08:02:04.652 CQG WebAPI | Sending orders subscribe request. RequestID=286526 | 2019-05-30 08:02:04.652 HD Request # 12 | Downloading Intraday chart data for F.US.EPM19 to the file F.US.EPM19.scid. Service: cqg | 2019-05-30 08:02:05.101 HD Request # 12 | Download start date-time: 2019-05-30 08:00:33.000 | 2019-05-30 08:02:05.105 HD Request # 12 | Using server: ds4.sierracharts.com port 10149 | 2019-05-30 08:02:05.107 Socket (2) | Creating socket. | 2019-05-30 08:02:05.105 Socket (2) | Connecting to IP: 192.81.56.146. | 2019-05-30 08:02:05.105 HD Request # 12 | Setting DTC encoding to Binary VLS | 2019-05-30 08:02:05.381 HD Request # 12 | Sending historical data logon request message. | 2019-05-30 08:02:05.381 HD Request # 12 | Requesting Intraday data. Start date-time: 2019-05-30 08:00:33. Record interval: 0. Symbol: F.US.EPM19 | 2019-05-30 08:02:06.000 HD Request # 12 | Decompressing data. | 2019-05-30 08:02:06.131 HD Request # 12 | Receiving Intraday data for F.US.EPM19 starting at 2019-05-30 08:00:33 | 2019-05-30 08:02:06.131 HD Request # 12 | Timestamp of first Intraday data file record written: 2019-05-30 08:00:36 | 2019-05-30 08:02:06.132 Historical data download thread signaled to stop. | 2019-05-30 08:02:06.133 Socket (2) | Shutdown started. Waiting for graceful close. | 2019-05-30 08:02:06.133 HD Request # 12 | Received 171 records from 2019-05-30 08:00:33.000 to 2019-05-30 08:02:05.000 (92.0 seconds) and wrote 158 records for F.US.EPM19 | 2019-05-30 08:02:06.133 HD Request # 12 | Completion time: 1s | 2019-05-30 08:02:06.137 HD Request # 12 | Intraday data download complete for F.US.EPM19. Unique request ID: 11 | 2019-05-30 08:02:06.137 Removed historical data download ID 11 | 2019-05-30 08:02:06.137 Real-time Intraday chart data file updates started for F.US.EPM19 | 2019-05-30 08:02:06.137 Intraday chart data file opened for F.US.EPM19 | 2019-05-30 08:02:06.137 HD Request # 13 | Downloading Intraday chart data for F.US.DDM19 to the file F.US.DDM19.scid. Service: cqg | 2019-05-30 08:02:06.137 HD Request # 13 | Download start date-time: 2019-05-30 08:00:35.000 | 2019-05-30 08:02:06.141 HD Request # 13 | Using server: ds3.sierracharts.com port 10150 | 2019-05-30 08:02:06.141 Socket (3) | Creating socket. | 2019-05-30 08:02:06.141 Socket (3) | Connecting to IP: 65.182.172.42. | 2019-05-30 08:02:06.141 Socket (2) | Socket gracefully closed by remote side. | 2019-05-30 08:02:06.267 Socket (2) | Closed. | 2019-05-30 08:02:06.267 HD Request # 13 | Setting DTC encoding to Binary VLS | 2019-05-30 08:02:06.389 HD Request # 13 | Sending historical data logon request message. | 2019-05-30 08:02:06.389 HD Request # 13 | Requesting Intraday data. Start date-time: 2019-05-30 08:00:35. Record interval: 0. Symbol: F.US.DDM19 | 2019-05-30 08:02:06.499 HD Request # 13 | Decompressing data. | 2019-05-30 08:02:06.612 HD Request # 13 | Receiving Intraday data for F.US.DDM19 starting at 2019-05-30 08:00:35 | 2019-05-30 08:02:06.612 HD Request # 13 | Timestamp of first Intraday data file record written: 2019-05-30 08:00:38 | 2019-05-30 08:02:06.613 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-05-30 08:02:06.614 Historical data download thread signaled to stop. | 2019-05-30 08:02:06.614 HD Request # 13 | Received 64 records from 2019-05-30 08:00:35.000 to 2019-05-30 08:02:06.000 (91.0 seconds) and wrote 62 records for F.US.DDM19 | 2019-05-30 08:02:06.615 HD Request # 13 | Completion time: 0s | 2019-05-30 08:02:06.618 HD Request # 13 | Intraday data download complete for F.US.DDM19. Unique request ID: 12 | 2019-05-30 08:02:06.618 Removed historical data download ID 12 | 2019-05-30 08:02:06.618 Real-time Intraday chart data file updates started for F.US.DDM19 | 2019-05-30 08:02:06.618 Intraday chart data file opened for F.US.DDM19 | 2019-05-30 08:02:06.618 HD Request # 14 | Downloading Intraday chart data for F.US.MESM19 to the file F.US.MESM19.scid. Service: cqg | 2019-05-30 08:02:06.619 HD Request # 14 | Download start date-time: 2019-05-30 08:00:35.000 | 2019-05-30 08:02:06.623 HD Request # 14 | Using server: ds4.sierracharts.com port 10149 | 2019-05-30 08:02:06.623 Socket (2) | Creating socket. | 2019-05-30 08:02:06.623 Socket (2) | Connecting to IP: 192.81.56.146. | 2019-05-30 08:02:06.623 Socket (3) | Socket gracefully closed by remote side. | 2019-05-30 08:02:06.728 Socket (3) | Closed. | 2019-05-30 08:02:06.728 HD Request # 14 | Setting DTC encoding to Binary VLS | 2019-05-30 08:02:06.898 HD Request # 14 | Sending historical data logon request message. | 2019-05-30 08:02:06.898 HD Request # 14 | Requesting Intraday data. Start date-time: 2019-05-30 08:00:35. Record interval: 0. Symbol: F.US.MESM19 | 2019-05-30 08:02:07.053 HD Request # 14 | Decompressing data. | 2019-05-30 08:02:07.184 HD Request # 14 | Receiving Intraday data for F.US.MESM19 starting at 2019-05-30 08:00:38 | 2019-05-30 08:02:07.184 HD Request # 14 | Timestamp of first Intraday data file record written: 2019-05-30 08:00:38 | 2019-05-30 08:02:07.185 Socket (2) | Shutdown started. Waiting for graceful close. | 2019-05-30 08:02:07.184 Historical data download thread signaled to stop. | 2019-05-30 08:02:07.260 HD Request # 14 | Received 19 records from 2019-05-30 08:00:38.000 to 2019-05-30 08:01:48.005 (70.0 seconds) and wrote 19 records for F.US.MESM19 | 2019-05-30 08:02:07.259 Added 2 Time and Sales records to Intraday data file for F.US.MESM19 after download. | 2019-05-30 08:02:07.263 HD Request # 14 | Completion time: 1s | 2019-05-30 08:02:07.263 HD Request # 14 | Intraday data download complete for F.US.MESM19. Unique request ID: 13 | 2019-05-30 08:02:07.263 Removed historical data download ID 13 | 2019-05-30 08:02:07.263 Real-time Intraday chart data file updates started for F.US.MESM19 | 2019-05-30 08:02:07.263 Intraday chart data file opened for F.US.MESM19 | 2019-05-30 08:02:07.263 HD Request # 15 | Downloading Intraday chart data for F.US.FDXMM19 to the file F.US.FDXMM19.scid. Service: cqg | 2019-05-30 08:02:07.263 HD Request # 15 | Download start date-time: 2019-05-30 08:00:35.000 | 2019-05-30 08:02:07.267 HD Request # 15 | Using server: ds3.sierracharts.com port 10150 | 2019-05-30 08:02:07.268 Socket (3) | Creating socket. | 2019-05-30 08:02:07.268 Socket (3) | Connecting to IP: 65.182.172.42. | 2019-05-30 08:02:07.268 Socket (2) | Socket gracefully closed by remote side. | 2019-05-30 08:02:07.318 Socket (2) | Closed. | 2019-05-30 08:02:07.318 HD Request # 15 | Setting DTC encoding to Binary VLS | 2019-05-30 08:02:07.522 HD Request # 15 | Sending historical data logon request message. | 2019-05-30 08:02:07.522 HD Request # 15 | Requesting Intraday data. Start date-time: 2019-05-30 08:00:35. Record interval: 0. Symbol: F.US.FDXMM19 | 2019-05-30 08:02:07.636 HD Request # 15 | Decompressing data. | 2019-05-30 08:02:07.751 HD Request # 15 | Receiving Intraday data for F.US.FDXMM19 starting at 2019-05-30 08:00:35 | 2019-05-30 08:02:07.751 HD Request # 15 | Timestamp of first Intraday data file record written: 2019-05-30 08:00:46 | 2019-05-30 08:02:07.751 Socket (3) | Shutdown started. Waiting for graceful close. | 2019-05-30 08:02:07.751 Historical data download thread signaled to stop. | 2019-05-30 08:02:07.752 HD Request # 15 | Received 22 records from 2019-05-30 08:00:35.000 to 2019-05-30 08:01:53.001 (78.0 seconds) and wrote 19 records for F.US.FDXMM19 | 2019-05-30 08:02:07.754 HD Request # 15 | Completion time: 0s | 2019-05-30 08:02:07.758 HD Request # 15 | Intraday data download complete for F.US.FDXMM19. Unique request ID: 14 | 2019-05-30 08:02:07.758 Removed historical data download ID 14 | 2019-05-30 08:02:07.758 Real-time Intraday chart data file updates started for F.US.FDXMM19 | 2019-05-30 08:02:07.758 Intraday chart data file opened for F.US.FDXMM19 | 2019-05-30 08:02:07.758 Socket (3) | Socket gracefully closed by remote side. | 2019-05-30 08:02:07.868 Socket (3) | Closed. | 2019-05-30 08:02:07.868 Opened cached Intraday file: C:\SierraChart\Data\F.US.DDM19.scid | 2019-05-30 08:02:09.539 |
| [2019-05-30 07:01:25] |
| User753428 - Posts: 167 |
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I'm on the CQG singapore server using CQG webapi. The disconnection problems were really bad over the past few week. I'm also with AMP Futures and they keep telling me I'm the only one experiencing this problem, when this is clearly not the case just based on the numerous posts on this board. Looks like they're just trying to deflect the problem. The culprit lies with CQG though, not SC so not much SC can do here.
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| [2019-05-30 13:50:25] |
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First we cannot directly help with CQG connection problems. And you are not the only one experiencing the problem. We checked our log files and the connection we maintain to CQG shows this: "Connection to the external service has been lost" (773 hits in 26 files) This means that we lost the connection 773 times over 26 days. Now some of this can be end of day disconnects and a small number could be due to a connectivity issue on our side. But this is far beyond reasonable. this connection is from Chicago to Chicago. Now compare this to a high-bandwidth connection to one of our LMAX servers in London, originating from the same server that we maintain a connection to CQG on: "Connection to the external service has been lost" (9 hits in 4 files) So we lost the connection 9 times in four different days over a 30 day time span. This connection is from Chicago to London. Huge difference. So the difference can be explained by a CQG issue or an issue with their ISP. For the absolute best and most reliable connectivity use the new Sierra Chart order routing service based on TT: Sierra Chart / Trading Technologies Futures Order Routing Service This is hugely superior in so many ways and the Introduction section lists several points related to connectivity. Please take the time to read those. This can be used also by users who have Sierra Chart provided by AMP. Also we will do our best to get a Singapore server set up this coming month for this new order routing service. But we do not see this as making a difference if you are just sending orders to the CME. It is only relevant for the Asian exchanges. So in summary, we do want to provide the best reliability for our customer base, and that is what we developed with the new order routing service. And we are continuing to improve it in various ways. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-31 03:23:46
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| [2019-05-30 13:52:32] |
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A correction was made to the above post.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-05-31 03:22:47] |
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I'm on the CQG singapore server using CQG webapi. The disconnection problems were really bad over the past few week. This is really beyond belief. This is a completely different server compared to the CQG Chicago server and yet you are still having a problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-31 03:23:02
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| [2019-05-31 04:33:45] |
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When we say this: This is hugely superior in so many ways and the Introduction section lists several points related to connectivity.
Let us explain the details of this. In the case of CQG based upon what we are hearing, when there is a failure to connect to one of their servers or with their servers, you just can't connect any longer until that situation clears up. Assuming the problem is you are not able to connect again which we did hear occurred a few days ago with CQG. What apparently is occurring here is that you are losing the connection and connecting again. Whereas with the Sierra Chart order routing service based on TT, we maintain four different servers in four different data centers in four different geographic locations. Soon to be five. So when a connection to one of them fails, the next available one will be used. Each of these servers connects to a TT server maintaining a primary and a secondary server. So you can see the level of redundancy that exists. When a connection fails, the next connection will still be to the primary server but if that fails again, then one of the secondary servers will be used in a different data center. This is very redundant and very reliable. Compare to what CQG is offering. There simply is no comparison . What we are providing is superior and reliable and is properly engineered. We don't have to say anything more. And there is more work being done on the market data side related to cost and further reliability. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-31 04:43:25
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| [2019-05-31 06:06:30] |
| User569257 - Posts: 10 |
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thanks for the help. Next Week i am going to figure out what is needed to connect to the TT Datafeed with Sierra Charts. I used TT Datafeed for 2 years with TT New Web. Very fast and very reliable.
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| [2019-05-31 12:48:08] |
| patrader - Posts: 92 |
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I use the SierraChart datafeed and CQG FIX for execution (trading) only. I don't see all the disconnects that people are reporting. Could it be just the CQG datafeed that is the problem?
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| [2019-05-31 13:06:39] |
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This is because you are using the FIX connection versus the Web API but we still notice problems based on user feedback with the FIX connections. This really is not good the level of connection issues people are having with CQG. And also we can speculate that because the load of market data is taken off the connection, that can also reduce the incidence rate to some extent. But that does not appear to be relevant here. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-05-31 16:02:34] |
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thanks for the help. Next Week i am going to figure out what is needed to connect to the TT Datafeed with Sierra Charts. I used TT Datafeed for 2 years with TT New Web. Very fast and very reliable. In regards to this, the data feed is provided by the Sierra Chart Exchange Data Feed. The TT data feed itself is not used.Here is the pricing for that: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Pricing Regarding the trading connection, you just need to fill out this form: https://www.sierrachart.com/UserControlPanel.php?page=SCOrderRoutingServiceTradingAccountAssignmentRequestForm and then we will follow up with your broker AMP. We have also mentioned we are going to be coming out with new service packages which include the CME data feed. So you may want to wait for that but that is up to you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-05-31 21:40:56] |
| Kiwi - Posts: 375 |
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I use CQG web api with AMP. Its been fine. By all means talk to AMP but most internet problems are internet problems not sierrachart, cqg servers, or cqg gateways. They are between the back of your machine & the gateways from your isp (& their issues) to the rest of the internet. As you can see, in that most common case, changing from Europe to London wouldn't make a difference. Also changing the another data service wont fix it (unless its tolerant of your / your isp related glitches). Make sure you use a physical ethernet connection to your ISP router - you don't want to add wifi unreliability and latency to a trading system. Date Time Of Last Edit: 2019-05-31 21:47:11
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| [2019-06-01 16:43:18] |
| User569257 - Posts: 10 |
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Internet connection is ok. I made a lot of tests. In Sim Mode the disconnection continues. Failure stopped in Live Mode. I'll talk with AMP again. I never had disconnections with the TT Setup for almost 2 years. I will update the Post when issue is solved
Date Time Of Last Edit: 2019-06-01 16:44:12
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| [2019-06-02 00:11:59] |
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We do not believe this is due to the user's Internet connection. There is just too much of an issue among the CQG users. We do know that some users are more affected by this problem than others. Also changing the another data service wont fix it (unless its tolerant of your / your isp related glitches). It does make a difference, at least in some cases. We did have one user who switched the Sierra Chart order routing service and said they did not have any disconnections as compared to CQG.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-02 00:12:18
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To post a message in this thread, you need to log in with your Sierra Chart account: