Support Board
Date/Time: Sat, 01 Feb 2025 00:07:27 +0000
Post From: Sierra Chart with CQG Datafeed disconnecting few times a day for about 3 Months now
| [2019-05-31 13:06:39] |
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This is because you are using the FIX connection versus the Web API but we still notice problems based on user feedback with the FIX connections. This really is not good the level of connection issues people are having with CQG. And also we can speculate that because the load of market data is taken off the connection, that can also reduce the incidence rate to some extent. But that does not appear to be relevant here. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |