Support Board
Date/Time: Sat, 01 Feb 2025 00:01:26 +0000
Post From: Sierra Chart with CQG Datafeed disconnecting few times a day for about 3 Months now
| [2019-06-02 00:11:59] |
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We do not believe this is due to the user's Internet connection. There is just too much of an issue among the CQG users. We do know that some users are more affected by this problem than others. Also changing the another data service wont fix it (unless its tolerant of your / your isp related glitches). It does make a difference, at least in some cases. We did have one user who switched the Sierra Chart order routing service and said they did not have any disconnections as compared to CQG.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-02 00:12:18
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