Support Board
Date/Time: Mon, 25 Nov 2024 18:53:57 +0000
Want to make sure I’m using Denali data and not Rithmic with my Sierra/Apex connection
View Count: 390
| [2024-02-12 01:37:11] |
| trader2017 - Posts: 98 |
|
I’ve been with Apex in their evaluation program and didn’t realize until today that I can use Sierra to place trades with them by connecting through Rithmic. I set up everything but in reading through Sierra’s documentation and the warnings they have about using Rithmic data I want to make sure that I am still using my Denali data feed. In the Data/Trade Service Settings the Current Selected Service is Rithmic Direct - DTC (trading) and the Service Setting is Apex-Chicago Area-Non-Aggregated. I’ve entered the Apex/Rithmic Username and Password in the three sections: Trader Username and PW, Market Data Username and PW, and Historical Data Username and PW. Is that correct? Or should I enter something else in the Market Data and Historical Data fields? Is there anywhere in the Sierra program that would show me that I'm still using the Denali data and not Rithmic? |
| [2024-02-12 19:50:17] |
| John - SC Support - Posts: 36266 |
|
To check if you are using Sierra Chart data, look at the symbol in the Chart Header (if you have this displayed) and there will be an [M] after the symbol, which means you are getting the data from us. Note that this will not be present in a Sub-Instance. Refer to the following: Chart Data and Chart Data Files: The Meaning of the [M] Designation after a Symbol The other thing to check is if the setting for "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds" is set to "Yes". If it is set to "No", then you are definitely not getting the data from us. Refer to the following: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) And finally, you need to have subscribed to data from us (it sounds obvious, but you would be surprised). You are subscribed to the "Full CME Group" exchange, so your data for the CME Group would be coming from us assuming the "Allow Support For Sierra Chart Data Feeds" is set to "Yes". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: