Support Board
Date/Time: Tue, 04 Mar 2025 10:07:17 +0000
Date in Chart Header
View Count: 1015
| [2021-12-04 17:28:38] |
| Botan626 - Posts: 294 |
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If chart's time zone (+3 in this example) doesn't match global's one (+2 in this example), the date in chart header is sometimes offset, compare it with the date in the 'To' cell for Use Date Range chart setting. https://i.imgur.com/xAyvFWh.png Date Time Of Last Edit: 2021-12-04 17:31:28
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| [2021-12-06 16:10:06] |
| John - SC Support - Posts: 38341 |
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The chart header is going to show the most recent bar date/time if scrolled to the end, or the bar date/time of the last bar displayed in the chart. We need to see the dates of the chart in order to better understand what is happening. Can you please take another image using the screen capture tools built into Sierra Chart so we can see the entire chart including the dates and times at the bottom. Refer to the following for how to take a screen capture: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-07 17:45:19] |
| Botan626 - Posts: 294 |
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Image is attached. I also put vertical line on the chart. The bar time period setting is 1-0-0 (days-mins-secs), but it shows 01:00 as a start time for the last bar. https://www.sierrachart.com/image.php?Image=1638899107577.png |
| [2021-12-07 18:12:52] |
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This is because you have reversed session times: Chart Session Times: Understanding Trading Day Dates Based on Session Times Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-07 19:16:17] |
| Botan626 - Posts: 294 |
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After you mentioned session times, I noticed, that start and ent times are not set to 00:00:00 and 23:59:59 respectively here https://i.imgur.com/xAyvFWh.png, but: 1. I never changed them by myself. What I did change was chart's time zone and session times changed automatically, I just checked it that this happens. I definitely don't want it. I want them to be 00:00:00 and 23:59:59 always, regardless of time zone. How can I achieve that and how avoid auto changing of session times when I change time zone? 2. I have another EURCAD chart https://i.imgur.com/KfqQQNu.png with 2020-05-01 end date, time zone is +3 too, session times were auto reversed too, but chart's header shows different end time comparing to this one https://i.imgur.com/xAyvFWh.png. Why? Date Time Of Last Edit: 2021-12-07 19:17:03
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| [2021-12-07 21:58:16] |
| John - SC Support - Posts: 38341 |
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1. You can not do what you are asking. The system automatically adjusts the Session Times based on the current and new Time Zone settings. You have us curious, are you changing the Time Zone often, and if so, what is the reason for this. 2. The reason for the difference in the Chart Header between the two images is because on one of them, you are scrolled to the bar with a start date/time of 2021-05-01 12:59:00 (Note the Time in the Chart Header), whereas the other one is scrolled to the most recent bar where the Date/Time is showing 2021-05-06 00:59:54 (so you are into the next day). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-08 12:57:12] |
| Botan626 - Posts: 294 |
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You can not do what you are asking. The system automatically adjusts the Session Times based on the current and new Time Zone settings.
Why does it do it? What if I don't want/need this auto adjustment? You have us curious, are you changing the Time Zone often, and if so, what is the reason for this.
No, I don't change time zone often. Globally I have time zone set to such value, so NY session ends at 12pm, like all decent brokers do. NY session ends at 5pm local time, so time zone needs to be NY time +7 hours. So currently it is UTC+2 time zone. When DST will start again in US in March 2022, it will be UTC+3. When I'm evaluating charts with old end dates, I set time zone for these charts following the same rule. So if currently globally time zone is +2 and I evaluate chart with 2021-07-01 end date, I set time zone to +3 for this chart. And of course I want start and end session times to be 00:00:00 and 23:59:59 for this chart. you are scrolled to the bar with a start date/time of 2021-05-01 12:59:00
Did you mean 2020-05-01 23:59:00? It is 2020-05-01 23:59:00 in the chart header. you are scrolled to the bar
the other one is scrolled to the most recent bar
This is a guess and it's wrong, because both charts have all bars visible, in other words they are scrolled to the oldest bar. But if I scroll both charts to the most recent bar, the result is the same, end times are different in chart headers. https://i.imgur.com/bn9KJ55.png https://i.imgur.com/IUp29sT.png End dates become the same, if start and end session times are 00:00:00 and 23:59:59. Date Time Of Last Edit: 2021-12-08 22:21:46
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| [2021-12-08 15:55:42] |
| John - SC Support - Posts: 38341 |
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Why does it do it? What if I don't want/need this auto adjustment?
Because for most people when they change the time zone they would want their Session Times to remain the same relative to what they originally set. Therefore, this is what we implemented. Did you mean 2020-05-01 23:59:00? It is 2020-05-01 23:59:00 in the chart header.
Yes, sorry. 23:59:00 This is a guess and it's wrong, because both charts have all bars visible, in other words they are scrolled to the oldest bar.
Then the Session Times are different in the two charts. We are just working with the information we are given, and we assumed that both charts had the same session times. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-08 15:59:22] |
| Botan626 - Posts: 294 |
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Then the Session Times are different in the two charts. We are just working with the information we are given, and we assumed that both charts had the same session times.
You could and still can see session times in the settings of both charts. Why assuming? https://i.imgur.com/xAyvFWh.png https://i.imgur.com/KfqQQNu.png and https://i.imgur.com/IUp29sT.png https://i.imgur.com/bn9KJ55.png Everything is the same but end dates, and times are different in chart headers. Why? Date Time Of Last Edit: 2021-12-08 16:05:35
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| [2021-12-08 16:46:16] |
| John - SC Support - Posts: 38341 |
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Then we stand by our original statement. The one chart that showed the header time as 23:59:00 would have to have been scrolled back to show that bar as the current bar. There is no other explanation. And we have explained why the date is showing as the next day when you have the chart scrolled forward into the new day (from 00:00 to 01:00). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-08 17:10:37] |
| Botan626 - Posts: 294 |
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You ignored this case: https://i.imgur.com/IUp29sT.png https://i.imgur.com/bn9KJ55.png Here both charts show only the most recent bar, or whatever you call it. Why times in chart header are different? Date Time Of Last Edit: 2021-12-08 17:11:40
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| [2021-12-08 17:16:48] |
| John - SC Support - Posts: 38341 |
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The reason why you see the difference in that case is due to the fact that one of the charts is set to display through 2021-05-01, but that day is a Saturday, so there is data to show through the next day (Sunday).
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-08 17:28:44] |
| Botan626 - Posts: 294 |
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The chart's end date is 2020-05-01, not 2021-05-01, and 2020-05-01 is Friday, John.
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| [2021-12-08 17:47:01] |
| John - SC Support - Posts: 38341 |
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Ok, well the same issue still applies, which there must not be data after that time for the next day. In the end, this is an esoteric question that we have already spent too much time on and we have given the answer. You are welcome to dig deeper into why you see what you do and figure it out. We are not going to spend any further time on this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-08 17:51:56] |
| Botan626 - Posts: 294 |
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A new setting 'Do not adjust session times when changing Time Zone' would be nice to have.
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| [2021-12-08 18:24:25] |
| John - SC Support - Posts: 38341 |
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A new setting 'Do not adjust session times when changing Time Zone' would be nice to have.
We have added this as a Feature Request. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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