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New Sierra Chart Futures Order Routing with Data Service (Available)

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[2019-04-08 16:03:56] #125 [Go To First Post]
patrader - Posts: 92
Rather than posting which FCMs have the ability to authorize the new service can Sierra say which FCMs have, on a practical level, said "fine with us". In particular, I'm curious about Dorman and Ironbeam.

[2019-04-09 06:06:49] #126 [Go To First Post]
Acro - Posts: 436
I'd second Futtrader's request. It's a two stage due diligence for us customers. 1. Financial due diligence on the FCM 2. Due diligence to see whether this broker will enable smooth operation of this new routing service I think Sierra should be able to help with the second

[2019-04-09 06:10:46] #127 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The following firms currently have trading accounts on this new service: Dorman ADM AMP Marex And it is being tested by GH Financials in the UAT environment which is now supported in the latest prerelease. This is not for live trading, it is only for testing. We have also added a backup server in another Chicago data center. Iron Beam we do not think is utilizing TT at this time. If there is a significant level of interest, that can change but we do not see that, right now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-09 06:14:06

[2019-04-11 00:02:53] #128 [Go To First Post]
User19165 - Posts: 346
As mentioned by others here, if you are trading products in a non-local currency, IB will save you thousands a year just in the FX. Using my situation as an example: With IB trading HKex products living New Zealand, I will get pnl in HKD and commission in HKD. The IB account is in NZD. I can transfer HKD -> NZD at a very low rate. I also pay no wire fee. Compare that here with using other brokers. One is likely to get pnl in HKD, HKex fees in HKD. Commission in USD, and this order routing again in USD at a different location than ones brokerage. Then they want to charge for a wire to my account and in doing so, they just decimate you on the FX spread. Spreads for HKD -> NZD and also 2 extra spreads to pay your brokerage commissions and again to pay your order routing fees. Don't get me wrong, I'd love to be gone from IB, but it would cost me several thousand a year just in this extra cost to do so.

[2019-04-11 01:01:47] #129 [Go To First Post]
Acro - Posts: 436
I had a good look at transferwise and it deals with some of User19165's issues but not where the commission is taken in USD if that commission is not as competitive as IB. Still, it deals with some of the issues as you can avoid deposit and withdrawal fees and you get a real exchange rate with a small commission. The killer for me and several others will be if Sierra can install a local server in Australia and Macquarie provide a reasonably priced service for individuals, not just corporates. I'll wait on these two items.

[2019-05-02 13:37:05] #131 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes we do have several AMP customers using this new order routing service. You can use a direct Sierra Chart account or use Sierra Chart provided through AMP. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-11 17:58:06

[2019-05-11 18:03:10] #132 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Some items we want to update users on regarding this new service: 1. Triple redundant order routing: Triple redundancy with order routing. Version 1917 and higher. When one server is not available, there are two other available servers Sierra Chart will immediately connect to. Additionally, if there is any order rejection due to the server not having a connection to TT, which is very unlikely, this will also cause a reconnection to the next available server. TT also maintains full redundancy with backup servers in addition to their primary servers. Sierra Chart servers will automatically be directed to the TT backup server in the event that the TT primary server is not available. For the recommended server configuration refer to the image at step 10 here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions 2. A condition in which position quantity might not be accurate for a period of time: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#FAQ_IsThePositionReportingAccurate When this does happen, it can under certain conditions, mess up the the Trades and Trade Statistics reporting which is using fills with an incorrect position quantity. However, you can always manually edit the quantity to resolve. 3. Sierra Chart provided through AMP can use this new service as well but you have to pay for order fills at this time directly through your Sierra Chart account balance and you also have to pay for the Sierra Chart Exchange Data Feed also through your Sierra Chart account balance which you have to fund through a credit or debit card or PayPal or bank wire transfer. 4. We now have a server set up in the CME Aurora data center and also another one in the Chicago Equinix data center. Order routing is under a millisecond when using the Aurora data center. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-11 18:09:22

[2019-05-25 14:04:22] #133 [Go To First Post]
Chad - Posts: 231
Hello SCE, For futures options data available with this new service, will it have to be requested one contract at a time, or is there a 'board' with all strikes (both call & put) available to stream to a Spreadsheet? I see on the docs page "For a particular given market, any contract month is fine since all option symbols will be returned", but I mean in the context of auto-trading where my scripts will be requesting data. If there is a board, can you post a quick screenshot here? If only available via ACSIL, which function should be used to get all strikes? Lastly, on separate topic, in post #105 you stated "ICE Europe spreads cannot be traded due to[...]" - does this have ongoing research, or have you decided not to find a way to support this? Date Time Of Last Edit: 2019-05-25 14:52:01

[2019-05-29 18:42:52] #134 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
If you want to set up a quote board for options you do need to do them individually but we will see about supporting an automatic list of options on a Quote Board later on. Eventually that will come but not sure when. Lastly, on separate topic, in post #105 you stated "ICE Europe spreads cannot be traded due to[...]" - does this have ongoing research, or have you decided not to find a way to support this? This will probably be technically possible, but it is not something we are going to get to anytime soon. It would doubtful we would have a chance this year. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-29 18:43:49

[2019-06-11 00:33:14] #135 [Go To First Post]
nosast2 - Posts: 73
Any news regarding the billing of order routing through your AMP brokerage account?

[2019-06-12 21:21:09] #136 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We did ask about this but AMP is not very fond of TT so this did not move forward as of yet. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-06-18 14:46:53] #137 [Go To First Post]
User796776 - Posts: 95
I believe that futures options and spreads have been certified as the message was removed from the Supported Data and Trading Services >> Sierra Chart Futures Order Routing Service With Data page. I am having an issue when opening a new trading dom with E4AM19 C2950.E4A.FUT_OPT.CME. The DOM window has a message stating "Symbol settings not found for current service" and the log contains: SC Data - All Services \| Received symbols for underlying request from server. Underlying: ES. Count: 4957 \| 2019-06-18 10:19:53.343 E4AM19 C2950.E4A.FUT_OPT.CME #38 \| Reloading chart. \| 2019-06-18 10:21:12.995 E4AM19 C2950.E4A.FUT_OPT.CME #38 \| StartDateTimeForLoadingOrderFills: 00:00:00 \| 2019-06-18 10:21:12.996 SC Futures Order Routing/Data \| Starting real-time market data updates for: E4AM19 C2950.E4A.FUT_OPT.CME. ID: 52 \| 2019-06-18 10:21:13.694 SC Futures Order Routing/Data \| Subscribing to streaming market data in the service client is not supported. Symbol: E4AM19 C2950.E4A.FUT_OPT.CME \| 2019-06-18 10:21:13.694 SC Futures Order Routing/Data \| Requesting security definition data for: E4AM19 C2950.E4A.FUT_OPT.CME. ID: 52 \| 2019-06-18 10:21:13.694 No historical data client is currently set to download historical Intraday data for E4AM19 C2950.E4A.FUT_OPT.CME. \| 2019-06-18 10:21:13.694 Real-time Intraday chart data file updates started for E4AM19 C2950.E4A.FUT_OPT.CME \| 2019-06-18 10:21:13.694 Intraday chart data file opened for E4AM19 C2950.E4A.FUT_OPT.CME \| 2019-06-18 10:21:13.694 Requesting market depth updates for: E4AM19 C2950.E4A.FUT_OPT.CME if supported. \| 2019-06-18 10:21:14.033 Separate subscription for market depth updates not supported. E4AM19 C2950.E4A.FUT_OPT.CME \| 2019-06-18 10:21:14.033 Are there changes I need to make to support futures options and spreads?

[2019-06-18 15:13:08] #138 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Actually we are finishing with the certification today but the certification does not even appear to be testing options, TT appears to have changed this, but we have done our own independent testing anyway a couple of weeks ago with CME options and spreads. We will get this resolved after the close. We have to add the E4A option symbol support. This must be a new code. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-06-18 19:04:49] #139 [Go To First Post]
User60271 - Posts: 63
Is it possible to cross-connect to the server located inside CME Aurora? Can DTC clients(non-SC) connect directly to this service yet ?

[2019-06-18 19:50:01] #140 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Is it possible to cross-connect to the server located inside CME Aurora? Technically yes, but this is an idea we really have not given consideration to. We are also able to cross connect directly to TT but we do not do that because the cost is not justified at the moment based on the number of users. Can DTC clients(non-SC) connect directly to this service yet ? Not directly. Just only through the DTC server within Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-06-19 21:44:11] #141 [Go To First Post]
User379468 - Posts: 508
Any updates, ETA, and price of the new TT order routing/SC data feed/SC package bundle, and on billing through Amp account?

[2019-06-20 18:51:46] #142 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The new package which includes the CME data feed and Sierra Chart, is expected to be out July 1. We still have to work out the pricing. and on billing through Amp account Not sure about this yet. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-06-20 22:35:14] #143 [Go To First Post]
User379468 - Posts: 508
Will there be a lower cost SC feed option for Amp users who get SC pkg 3 from Amp also?

[2019-06-21 03:41:21] #144 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes there is going to be a completely new package. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-21 03:41:52

[2019-06-21 20:16:22] #145 [Go To First Post]
tomas262 - Posts: 135
How to use SC order routing when using GAIN Capital, is there or will soon be any way? I would love to use that with SC live data since I presume when trading EUREX DAX I can route orders from Czech Republic directly to Frankfurt instead of Prague -> USA Gain server -> Frankfurt as it is now ... :-) Thanks Date Time Of Last Edit: 2019-06-21 20:56:10

[2019-06-21 21:07:30] #146 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Can you tell us who your introducing broker is? Or are you directly with Gain Capital. And yes you can have orders routed into Frankfurt for the EUREX with the SC order routing service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-06-21 21:44:28] #147 [Go To First Post]
User379468 - Posts: 508
and on billing through Amp account Not sure about this yet. Please try for this, you can see from all your user's requests, it's in the most demand for this new setup.

[2019-06-21 21:49:20] #148 [Go To First Post]
tomas262 - Posts: 135
Can you tell us who your introducing broker is? Or are you directly with Gain Capital. INTRODUCED BY: FuturesOnline

[2019-06-23 21:27:00] #149 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We will speak again with AMP about per contract transaction fees being billed to users trading accounts. In regards to post #148: INTRODUCED BY: FuturesOnline In your case, we think the easiest thing to do is to switch your account to AMP and tell them you want to use the Sierra Chart TT based order routing service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-06-26 14:30:27] #150 [Go To First Post]
tesseract353 - Posts: 66
In regards to post #127: The following firms currently have trading accounts on this new service: Dorman ADM AMP Marex Phillip Capital can now be added to the list. However, they told me that even though they've reached their cap of 5,000 USD a month in TT MAP fees for the CME, that they're still going to charge everybody 100 USD a month for TT FIX order routing. They also told me that this fee will go down over time as they have more clients contributing to the cap.

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