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Direct MessagesDate/Time: Fri, 19 Apr 2024 21:24:39 +0000
Post From: New Sierra Chart Futures Order Routing with Data Service (Available)
| [2019-05-11 18:03:10] |
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Some items we want to update users on regarding this new service: 1. Triple redundant order routing: Triple redundancy with order routing. Version 1917 and higher. When one server is not available, there are two other available servers Sierra Chart will immediately connect to. Additionally, if there is any order rejection due to the server not having a connection to TT, which is very unlikely, this will also cause a reconnection to the next available server. TT also maintains full redundancy with backup servers in addition to their primary servers. Sierra Chart servers will automatically be directed to the TT backup server in the event that the TT primary server is not available.
For the recommended server configuration refer to the image at step 10 here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions 2. A condition in which position quantity might not be accurate for a period of time: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#FAQ_IsThePositionReportingAccurate When this does happen, it can under certain conditions, mess up the the Trades and Trade Statistics reporting which is using fills with an incorrect position quantity. However, you can always manually edit the quantity to resolve. 3. Sierra Chart provided through AMP can use this new service as well but you have to pay for order fills at this time directly through your Sierra Chart account balance and you also have to pay for the Sierra Chart Exchange Data Feed also through your Sierra Chart account balance which you have to fund through a credit or debit card or PayPal or bank wire transfer. 4. We now have a server set up in the CME Aurora data center and also another one in the Chicago Equinix data center. Order routing is under a millisecond when using the Aurora data center. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-11 18:09:22
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