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New Sierra Chart Futures Order Routing with Data Service (Available)

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[2019-02-14 04:15:19] #1 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
For an information preview of the new upcoming futures order routing service that we have been mentioning on the support board for the last couple of months, refer to: Sierra Chart / Trading Technologies Futures Order Routing Service We were intending to get it out sooner, and also hoping for this week but we think more likely it is going to be next week. We still have more work to do on the Symbol Settings , additional testing, and we need to work on spread order handling and also have the conformance test completed for spreads and options. Another thing we need to be very clear about, is that a clearing firm that is listed on that page, would have to be willing to cooperate with us on this for you to use that firm with this service. There is no guarantee about that. Although this has been discussed with some of them and we do know that some of them will work with us to support this service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-02-14 06:22:13] #2 [Go To First Post]
Acro - Posts: 436
If it's a TT based service does that mean Interactive Brokers will never be listed as a clearing firm on that page ?

[2019-02-14 16:51:27] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes this is correct. Unless we were to do something similar with Interactive Brokers. Theoretically that might be possible. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-02-17 23:49:08] #4 [Go To First Post]
patrader - Posts: 92
Is Wedbush likely to be one of the clearing firms that will work with with SierraChart to support this service?

[2019-02-18 00:21:23] #5 [Go To First Post]
User19165 - Posts: 346
Please look into this with Interactive Brokers. They are the only broker I can use due to their large global market selection. I really need HKFE (and I see you are supporting that) but I find it very hard to find a broker that will allow access to it. Date Time Of Last Edit: 2019-02-18 00:24:22

[2019-02-18 03:01:38] #6 [Go To First Post]
User379468 - Posts: 508
1. Will you be contacting these firms to support this service? For Amp, can you set up billing for this through them? 2. Is the source order routing service here different than the old TT FIX that was previously offered by different brokers including Amp? I thought that was discontinued and no longer available anywhere? That was the most robust/reliable trading service I had used, across using many over years. 3. Page says supports live trading only. Will Trade Simulation Mode still work, since the new Simulated Trading Evaluator service does not support the other exchanges like ICE?

[2019-02-18 05:25:36] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
1. Yes of course we are going to do that for you. We have yet to discuss billing with AMP. 2. It is a little different in the way that it works. The FIX connection is used in the background and its TT's new FIX service not the old 7.X version. It is documented here: https://www.tradingtechnologies.com/infrastructure/fix-services/ Brokers are fully relieved of having to set up FIX connections for individual users. There is none of that. And users do not have to do any configuration either. This is a zero configuration service with no connectivity problems so long as the clearing firm shares your account to be used with our TT FIX connection. It was never really discontinued it is just that it was not the preferred way to handle market data. But for order routing it is still an active service and always will be. TT says it has latency of 150 µs from the time the order comes into the server and out to the exchange. That is micro seconds. 3. Yes Trade Simulation Mode can be used. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-18 05:26:36

[2019-02-18 05:31:59] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
2. This is not meant to be a promotion of TT FIX, but what they offer in regards to symbol specifications/symbol mapping for order routing is something that no one else offers. The data feed with this service is our own data feed and for the CME we use the exchange symbols. There is no way we can map those spread and option symbols to an order routing service other than what TT has. CQG does not offer this, neither does CTS. It might work okay with Rithmic but we just do not have enough experience with that and Rithmic is just too high cost, and does not have the coverage that TT has exchange wise and also the number of clearing firms supported. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-18 05:33:07

[2019-02-18 15:02:03] #9 [Go To First Post]
patrader - Posts: 92
Will this offering require Service Package 5 from SierraChart or can it be used with Service Package 3? Also, any feelers from where Wedbush might be?

[2019-02-18 16:56:01] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You can use either service package. And we will be contacting Wedbush as soon as we can. Probably not for about a week or so though. Our first focus is to get this service released. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-18 16:56:39

[2019-02-18 21:10:13] #11 [Go To First Post]
nosast2 - Posts: 73
I'm with AMP and very pleased with Rithmic and Sierra so it's sad to hear that Rithmic will get phased out. Hopefully you will have a second thought about that. Anyway. When switching over to TT and Sierras Feed, do I need to pay platform fees for TT Web Edition as long as I don't use it and only trade with Sierras interface? What about a web or mobile access point in case of emergency? Is something planned on Sierras side or would I need TTs App/Web? Thanks Norman

[2019-02-19 04:05:42] #12 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
I really need HKFE (and I see you are supporting that) but I find it very hard to find a broker that will allow access to it. We asked TT this question and these are the firms they mentioned: G. H. Financials, RJO, SocGen. You may still be best off just staying with interactive brokers but you could contact these firms. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-19 04:06:01

[2019-02-19 04:22:58] #13 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
When switching over to TT and Sierras Feed, do I need to pay platform fees for TT Web Edition as long as I don't use it and only trade with Sierras interface? What about a web or mobile access point in case of emergency? Is something planned on Sierras side or would I need TTs App/Web? The answer is no and everything with the design of the Sierra Chart order routing service and market data is redundant so if there is a failure with any system, there is a secondary system available. And we also will be offering web-based trading as well. But that will be delayed until we have certain additional security in place to tightly control access to that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-02-19 04:25:09] #14 [Go To First Post]
User19165 - Posts: 346
Thanks for the reply Sierra staff. I have been searching for a FIX option with HKFE for a while so I do really want a service like this thread is describing. AMP also offer HKFE, so that is another option. I'll start contacting those on your list. As Sierra staff mentioned earlier - please do consider contacting IB about this as it would be the most convenient for me and I'm sure many others. With many thanks. Date Time Of Last Edit: 2019-02-19 05:00:29

[2019-02-19 22:35:14] #15 [Go To First Post]
nosast2 - Posts: 73
I would like to give this a shot and test the new connection model in comparision to my current solution. Before I fill out the request, could you please answer the following: - When will you discuss billing of routing fees with AMP? I would like to pay the routing fees from my AMP account and not from Sierra account. Main reason is the tax statement. I'm sure that the german tax authority won't accept a separate invoice for routing fees. - My AMP account currently is linked to Rithmic. If the form is left blank where it states TT-account, will AMP than switch me over to Sierra with TT? Or should I change my account with AMP to be switched to TT? If the change should be made, please let AMP know, that Sierra with TT is currently not available in their dropdown to change technology and it also shows the outdated CTS option (see attached). Thanks Norman


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[2019-02-20 18:07:05] #16 [Go To First Post]
nosast2 - Posts: 73
Another question came to my mind after reading the specs of your new solution. Will the executions be saved in the cloud? As I'm trading on two PCs I only see the orders from the PC I'm on. It would be nice to have this in sync to show the correct P/L and all the order fills.

[2019-02-20 20:21:54] #17 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Will the executions be saved in the cloud? As I'm trading on two PCs I only see the orders from the PC I'm on. It would be nice to have this in sync to show the correct P/L and all the order fills. This will be the case and this is one of the features. - When will you discuss billing of routing fees with AMP? I would like to pay the routing fees from my AMP account and not from Sierra account. Main reason is the tax statement. I'm sure that the german tax authority won't accept a separate invoice for routing fees. We are not sure when, but we think at the soonest this could be available would be in two months. Seems hard to believe, the German tax authority would not accept a separate invoice. If it is a real invoice with the name and address it should be fine. - My AMP account currently is linked to Rithmic. If the form is left blank where it states TT-account, will AMP than switch me over to Sierra with TT? Or should I change my account with AMP to be switched to TT? If the change should be made, please let AMP know, that Sierra with TT is currently not available in their dropdown to change technology and it also shows the outdated CTS option (see attached). We will handle all of this with AMP. We have just contacted them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-02-20 20:37:10] #18 [Go To First Post]
nosast2 - Posts: 73
Thanks. That sounds great! As soon as AMP can bill the routing fee I'm gonna give it a try.

[2019-02-21 20:49:21] #19 [Go To First Post]
Async - Posts: 24
When switching over to TT and Sierras Feed, do I need to pay platform fees for TT Web Edition as long as I don't use it and only trade with Sierras interface? What about a web or mobile access point in case of emergency? Is something planned on Sierras side or would I need TTs App/Web? The answer is no and everything with the design of the Sierra Chart order routing service and market data is redundant so if there is a failure with any system, there is a secondary system available. And we also will be offering web-based trading as well. But that will be delayed until we have certain additional security in place to tightly control access to that. My question is opposite to #11. If I use this new service, can I also pay TT platform fee and use TT web platform and SierraChart at the same time? I like their options chain and other tools. Thanks.

[2019-02-21 23:57:42] #20 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
In regards to post #19. Yes that is not a problem. That works just fine. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-02-25 16:47:33] #21 [Go To First Post]
ticinotrader - Posts: 377
Dear Support, Regarding to Post #19 and Post #20: will the simultaneous use of both TT web platform and SC require 'double' data subscription, or the datafees paid through Sierra are 'enough' to cover the TT Web platform as well? Additionally a comment regarding Post #15 - where the routing fees will be paid: I confirm that in some cases (like managing multiple client accounts) the only acceptable way to pay routing fees is to charge the trading account(s) directly and not pay it through Sierra. Thanks for you answer/comment in advance.

[2019-02-25 19:40:25] #22 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
will the simultaneous use of both TT web platform and SC require 'double' data subscription, Yes. But we are going to have our own web-based control panel as well. There are also 2 servers available for redundancy and while at the moment we have only one Internet connection. We are going to have two different Internet connections in two different data centers in about another month or two. So there is full redundancy. I confirm that in some cases (like managing multiple client accounts) the only acceptable way to pay routing fees is to charge the trading account(s) directly and not pay it through Sierra. Okay, in this case we do not have any kind of short-term solution. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-25 19:40:42

[2019-02-26 01:33:09] #23 [Go To First Post]
User19165 - Posts: 346
Everyone will prefer this fee to be deducted through their trading account. I am specifically contemplating opening accounts with rosenthal, phillips, or AMP just so I can use this service to trade HKex in the near future.

[2019-02-26 02:31:15] #24 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Okay we would have to work out a billing arrangement with any firm who is willing to do that. That is certainly possible. AMP is not going to be a possibility now for this service. They are not going to be supporting this service in the near term. We think it is based on their past experience with TT. That does not mean there's something wrong with TT, it is a fine service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-26 08:04:51

[2019-02-26 06:35:40] #25 [Go To First Post]
JanS - Posts: 46
Thank you for the info. I was wondering why AMP wasn't on the list. That explains it.

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