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Date/Time: Fri, 26 Apr 2024 17:38:55 +0000



Post From: New Sierra Chart Futures Order Routing with Data Service (Available)

[2019-06-18 14:46:53]
User796776 - Posts: 95
I believe that futures options and spreads have been certified as the message was removed from the Supported Data and Trading Services >> Sierra Chart Futures Order Routing Service With Data page.

I am having an issue when opening a new trading dom with E4AM19 C2950.E4A.FUT_OPT.CME. The DOM window has a message stating "Symbol settings not found for current service" and the log contains:

SC Data - All Services | Received symbols for underlying request from server. Underlying: ES. Count: 4957 | 2019-06-18 10:19:53.343
E4AM19 C2950.E4A.FUT_OPT.CME #38 | Reloading chart. | 2019-06-18 10:21:12.995
E4AM19 C2950.E4A.FUT_OPT.CME #38 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-06-18 10:21:12.996
SC Futures Order Routing/Data | Starting real-time market data updates for: E4AM19 C2950.E4A.FUT_OPT.CME. ID: 52 | 2019-06-18 10:21:13.694
SC Futures Order Routing/Data | Subscribing to streaming market data in the service client is not supported. Symbol: E4AM19 C2950.E4A.FUT_OPT.CME | 2019-06-18 10:21:13.694
SC Futures Order Routing/Data | Requesting security definition data for: E4AM19 C2950.E4A.FUT_OPT.CME. ID: 52 | 2019-06-18 10:21:13.694
No historical data client is currently set to download historical Intraday data for E4AM19 C2950.E4A.FUT_OPT.CME. | 2019-06-18 10:21:13.694
Real-time Intraday chart data file updates started for E4AM19 C2950.E4A.FUT_OPT.CME | 2019-06-18 10:21:13.694
Intraday chart data file opened for E4AM19 C2950.E4A.FUT_OPT.CME | 2019-06-18 10:21:13.694
Requesting market depth updates for: E4AM19 C2950.E4A.FUT_OPT.CME if supported. | 2019-06-18 10:21:14.033
Separate subscription for market depth updates not supported. E4AM19 C2950.E4A.FUT_OPT.CME | 2019-06-18 10:21:14.033

Are there changes I need to make to support futures options and spreads?