Support Board
Date/Time: Wed, 12 Feb 2025 01:08:46 +0000
Post From: New Sierra Chart Futures Order Routing with Data Service (Available)
| [2019-06-18 14:46:53] |
| User796776 - Posts: 95 |
|
I believe that futures options and spreads have been certified as the message was removed from the Supported Data and Trading Services >> Sierra Chart Futures Order Routing Service With Data page. I am having an issue when opening a new trading dom with E4AM19 C2950.E4A.FUT_OPT.CME. The DOM window has a message stating "Symbol settings not found for current service" and the log contains: SC Data - All Services | Received symbols for underlying request from server. Underlying: ES. Count: 4957 | 2019-06-18 10:19:53.343 E4AM19 C2950.E4A.FUT_OPT.CME #38 | Reloading chart. | 2019-06-18 10:21:12.995 E4AM19 C2950.E4A.FUT_OPT.CME #38 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-06-18 10:21:12.996 SC Futures Order Routing/Data | Starting real-time market data updates for: E4AM19 C2950.E4A.FUT_OPT.CME. ID: 52 | 2019-06-18 10:21:13.694 SC Futures Order Routing/Data | Subscribing to streaming market data in the service client is not supported. Symbol: E4AM19 C2950.E4A.FUT_OPT.CME | 2019-06-18 10:21:13.694 SC Futures Order Routing/Data | Requesting security definition data for: E4AM19 C2950.E4A.FUT_OPT.CME. ID: 52 | 2019-06-18 10:21:13.694 No historical data client is currently set to download historical Intraday data for E4AM19 C2950.E4A.FUT_OPT.CME. | 2019-06-18 10:21:13.694 Real-time Intraday chart data file updates started for E4AM19 C2950.E4A.FUT_OPT.CME | 2019-06-18 10:21:13.694 Intraday chart data file opened for E4AM19 C2950.E4A.FUT_OPT.CME | 2019-06-18 10:21:13.694 Requesting market depth updates for: E4AM19 C2950.E4A.FUT_OPT.CME if supported. | 2019-06-18 10:21:14.033 Separate subscription for market depth updates not supported. E4AM19 C2950.E4A.FUT_OPT.CME | 2019-06-18 10:21:14.033 Are there changes I need to make to support futures options and spreads? |