Support Board
Date/Time: Wed, 27 Nov 2024 23:57:17 +0000
Missing Chart Data
View Count: 175
| [2024-06-25 19:34:51] |
| User753526 - Posts: 51 |
|
I just closed all chart books, cleared my message log, deleted the MESU4.CME.scid file and opened a new chart/book on symbol MESU4.CME (which I understand should create a data file from a fresh download) and also found this is missing the data from 18:22 until approximately 10 minutes prior to the time i open this chart. Attaching below the message log from this test incase it is any help in identifying this issue. 2024-06-25 02:31:35.049 | Software version: 2646 64-bit 2024-06-25 02:31:35.049 | Primary Thread ID: 15248 2024-06-25 02:31:35.049 | Usage end date: 2024-08-09 2024-06-25 02:31:35.049 | Enabled for: Advanced Features 2. 2024-06-25 02:31:35.049 | Enabled for: Sierra Chart Historical Data Service. 2024-06-25 02:31:35.049 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-06-25 02:31:35.049 | Enabled for: Delayed Denali Exchange Data Feed. 2024-06-25 02:31:35.049 | Enabled for exchange2: CME 2024-06-25 02:31:35.049 | Enabled for exchange2: COMEX 2024-06-25 02:31:35.049 | Enabled for exchange2: NASDAQ Global Indexes 2024-06-25 02:31:35.049 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-06-25 02:31:35.049 | Current selected Data/Trading service: Rithmic Direct - DTC 2024-06-25 02:31:35.049 | Custom symbol settings values: enabled 2024-06-25 02:31:35.049 | Chart Update Interval: 500 2024-06-25 02:31:35.049 | Intraday Data Storage Time Unit: 0 2024-06-25 02:31:35.049 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-06-25 02:31:35.049 | 2024-06-25 06:31:35 Local computer time in UTC 2024-06-25 02:31:35.049 | 2024-06-25 02:31:35 Local computer time in SC Time Zone 2024-06-25 02:31:35.049 | 2024-06-25 06:31:29 Server time in UTC 2024-06-25 02:31:35.049 | Local computer UTC time and Server UTC time difference: 1 seconds. 2024-06-25 02:31:35.049 | Program path: C:\SierraChart - APEX\ 2024-06-25 02:31:35.049 | Data Files path: C:\SierraChart - APEX\Data\ 2024-06-25 02:31:35.049 | OS Version Number: 10.0 2024-06-25 02:31:35.049 | Locale Setting: C 2024-06-25 02:31:35.049 | DLLs: ICTMarketOpens_64.dll, UserContributedStudies_64.dll 2024-06-25 02:31:35.049 | Allowed protected custom studies: 2024-06-25 02:31:35.049 | Crash reporter started: true 2024-06-25 02:31:35.049 | 2024-06-25 02:31:35.643 | Denali Data Feed | Received logon response. 2024-06-25 02:31:35.643 | Denali Data Feed | Server Name: SC Realtime Server. 2024-06-25 02:31:35.643 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-06-25 02:31:35.643 | Denali Data Feed | Successfully connected. 2024-06-25 02:31:35.643 | Denali Data Feed | Trading is not supported. 2024-06-25 02:31:35.643 | Denali Data Feed | MarketDepthIsSupported: 1 2024-06-25 02:31:35.643 | Denali Data Feed | Restarting real-time data updates for symbol: MESU4.CME -> MESU24 2024-06-25 02:31:35.643 | Denali Data Feed | Restarting real-time data updates for symbol: MNQU4.CME -> MNQU24 2024-06-25 02:31:36.367 | Denali Data Feed | Received security definition for symbol MESU4.CME 2024-06-25 02:31:36.367 | Denali Data Feed | Received security definition for symbol MNQU4.CME 2024-06-25 02:31:50.389 | Enabling compression for file: C:\SierraChart - APEX\Data\MESU4.CME.scid 2024-06-25 02:31:50.390 | MESU4.CME 1 Min #1 | Reloading chart. 2024-06-25 02:31:50.393 | MESU4.CME 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart - APEX\Data\MESU4.CME.scid 2024-06-25 02:31:50.394 | MESU4.CME 1 Min #1 | Chart data loading complete. 2024-06-25 02:31:50.880 | Starting DelayedDownloadMonitoringTimer 2024-06-25 02:31:50.880 | Starting HDTimeoutTimer 2024-06-25 02:31:50.880 | Added historical Intraday data request for MESU4.CME to the queue. 2024-06-25 02:31:50.880 | Intraday data recording state for symbol MESU4.CME is set to download 'Pending'. 2024-06-25 02:31:50.880 | Triggering next historical data download in queue. 2024-06-25 02:31:50.881 | HD Request # 1 | Downloading Intraday chart data for MESU4.CME to the file MESU4.CME.scid. Service: cme 2024-06-25 02:31:50.881 | HD Request # 1 | Download start date-time: 2023-12-22 01:31:50.000000. File last date-time: 00:00:00.000000 2024-06-25 02:31:50.881 | HD Request # 1 | Using server: ds32.sierracharts.com port 10149 2024-06-25 02:31:50.882 | Socket (3) | Creating socket. 2024-06-25 02:31:50.882 | Socket (3) | New receive buffer size: 0 2024-06-25 02:31:50.882 | Socket (3) | Connecting to IP: 67.214.125.3. 2024-06-25 02:31:51.429 | HD Request # 1 | Setting DTC encoding to Binary VLS 2024-06-25 02:31:51.429 | HD Request # 1 | Sending historical data logon request message. 2024-06-25 02:31:51.953 | HD Request # 1 | Requesting Intraday data. Start date-time: 2023-12-22 01:31:50. Record interval: 0. Symbol: MESU24 2024-06-25 02:31:52.224 | HD Request # 1 | Decompressing data. 2024-06-25 02:31:52.785 | HD Request # 1 | Receiving Intraday data for MESU4.CME starting at 2023-12-22 08:56:30.831000 2024-06-25 02:31:53.377 | HD Request # 1 | Timestamp of first Intraday data file record written: 2023-12-22 08:56:30.831000. 2024-06-25 02:31:53.474 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) | Creating socket. Using TLS 1.2. 2024-06-25 02:31:53.474 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) | New receive buffer size: 0 2024-06-25 02:31:53.474 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) | Connecting to IP: 38.79.0.89. 2024-06-25 02:31:55.309 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) | Socket gracefully closed by remote side. | Number times message added: 1 2024-06-25 02:31:55.310 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) | CloseSocket call. 2024-06-25 02:31:55.310 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2024-06-25 02:31:55.310 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) | Closed. 2024-06-25 02:32:03.299 | Socket (3) | CloseSocket call. 2024-06-25 02:32:03.299 | Socket (3) | Shutdown started. Waiting for graceful close. 2024-06-25 02:32:03.299 | Historical data download thread signaled to stop. 2024-06-25 02:32:03.299 | HD Request # 1 | Received 1983457 Intraday data records from 2023-12-22 08:56:30.831000 to 2024-06-24 18:22:20.551004 (185.4 days. Delay: 8.2 hours) and wrote 1983457 records for MESU4.CME 2024-06-25 02:32:03.299 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2024-06-24 22:22:20.551004 2024-06-25 02:32:03.299 | Added 36 Time and Sales records to Intraday data file for MESU4.CME after download. 2024-06-25 02:32:03.300 | HD Request # 1 | Completion time: 13s. 2024-06-25 02:32:03.300 | HD Request # 1 | Intraday data download complete for MESU4.CME. Unique request ID: 1 2024-06-25 02:32:03.300 | Removing historical data download ID 1. 2024-06-25 02:32:03.300 | Real-time Intraday chart data file updates started for MESU4.CME 2024-06-25 02:32:03.300 | Intraday chart data file opened for MESU4.CME 2024-06-25 02:32:03.300 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2024-06-25 02:32:03.300 | 2024-06-25 02:32:03.300 | No download requests in the queue to start downloads for. 2024-06-25 02:32:03.570 | Socket (3) | Socket gracefully closed by remote side. 2024-06-25 02:32:03.570 | Socket (3) | Closed. 2024-06-25 02:32:09.374 | Opened cached Intraday file: C:\SierraChart - APEX\Data\MESU4.CME.scid. Thread ID: 11400 |
| [2024-06-25 19:36:24] |
| User753526 - Posts: 51 |
|
Hi, When I rebooted my PC and launched Sierra Chart today (around 23:00 NY time) I noticed that I am now missing the chart data from the period my terminal was switched off. I have tried the simple, reboot PC etc. and also Right-Click Delete & Download Data on the Chart on the bar prior to the missing data. I also found a Support board thread that mentioned deleting the scid file for the specific futures contract so that it forces it to redownload the data again. But I am still without any improvement on the chart data. The instance I am using is also my main instance of Sierra Chart. These are the contracts I've noticed effected MGCQ4 18:15 until 22:45 MESU4 18:22 until 22:34 (An update to this contract, when I right click and select delete and download data, I lose more data, basically the window of missing data just continues from 18:22 until the time when i've most recently clicked 'delete and download data). MNQU4 18:22 until 01:07am This is an example of one of the chart images MNQU4.CME, I added the vertical lines just to highlight the time stamps of the two bars before and after the missing data. https://www.sierrachart.com/image.php?Image=1719293342638.png I also find that if I open a new instance, the chart will load all data perfectly. But just not in the main instance. Below is a picture of a chart in a new instance. https://www.sierrachart.com/image.php?Image=1719307163282.png Is there another method to rectify this missing chart data other than what I have done above? |
| [2024-06-25 19:40:10] |
| John - SC Support - Posts: 36350 |
|
Your log shows that it is only downloading historical data to 2024-06-24 18:22:20.551004. Which is very odd. It should be loading to the current time. We just want to repeat the process one more time to see if we get the same result. Please do the following for us: - Open the chartbook (if not already open) that has the chart for MESU4.CME - Clear your Message Log by following these instructions: Message Log: Clearing the Message Log - With the MESU4.CME chart active, select "Edit >> Delete All Data and Download". - Wait for the data to fully download, then immediately post your Message Log to this thread by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-25 19:46:22] |
| User753526 - Posts: 51 |
|
Ok, done. 2024-06-25 15:44:25.972 | Software version: 2646 64-bit 2024-06-25 15:44:25.972 | Primary Thread ID: 15248 2024-06-25 15:44:25.972 | Usage end date: 2024-08-09 2024-06-25 15:44:25.972 | Enabled for: Advanced Features 2. 2024-06-25 15:44:25.972 | Enabled for: Sierra Chart Historical Data Service. 2024-06-25 15:44:25.972 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-06-25 15:44:25.972 | Enabled for: Delayed Denali Exchange Data Feed. 2024-06-25 15:44:25.972 | Enabled for exchange2: CME 2024-06-25 15:44:25.972 | Enabled for exchange2: COMEX 2024-06-25 15:44:25.972 | Enabled for exchange2: NASDAQ Global Indexes 2024-06-25 15:44:25.972 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-06-25 15:44:25.972 | Current selected Data/Trading service: Rithmic Direct - DTC 2024-06-25 15:44:25.972 | Custom symbol settings values: enabled 2024-06-25 15:44:25.972 | Chart Update Interval: 500 2024-06-25 15:44:25.972 | Intraday Data Storage Time Unit: 0 2024-06-25 15:44:25.972 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-06-25 15:44:25.972 | 2024-06-25 19:44:25 Local computer time in UTC 2024-06-25 15:44:25.972 | 2024-06-25 15:44:25 Local computer time in SC Time Zone 2024-06-25 15:44:25.972 | 2024-06-25 06:31:29 Server time in UTC 2024-06-25 15:44:25.972 | Local computer UTC time and Server UTC time difference: 1 seconds. 2024-06-25 15:44:25.972 | Program path: C:\SierraChart - APEX\ 2024-06-25 15:44:25.972 | Data Files path: C:\SierraChart - APEX\Data\ 2024-06-25 15:44:25.972 | OS Version Number: 10.0 2024-06-25 15:44:25.972 | Locale Setting: C 2024-06-25 15:44:25.972 | DLLs: ICTMarketOpens_64.dll, UserContributedStudies_64.dll 2024-06-25 15:44:25.972 | Allowed protected custom studies: 2024-06-25 15:44:25.972 | Crash reporter started: true 2024-06-25 15:44:25.972 | 2024-06-25 15:44:50.256 | Added historical Intraday data request for MESU4.CME to the queue. 2024-06-25 15:44:50.256 | Intraday data recording state for symbol MESU4.CME is set to download 'Pending'. 2024-06-25 15:44:50.256 | Triggering next historical data download in queue. 2024-06-25 15:44:50.256 | HD Request # 33 | Downloading Intraday chart data for MESU4.CME to the file MESU4.CME.scid. Service: cme 2024-06-25 15:44:50.267 | Reloading all charts with filename: MESU4.CME.scid 2024-06-25 15:44:50.268 | HD Request # 33 | Download start date-time: 2023-12-22 14:44:50.000000. File last date-time: 00:00:00.000000 2024-06-25 15:44:50.268 | HD Request # 33 | Using server: ds32.sierracharts.com port 10150 2024-06-25 15:44:50.386 | Socket (4) | Creating socket. 2024-06-25 15:44:50.386 | Socket (4) | New receive buffer size: 0 2024-06-25 15:44:50.386 | Socket (4) | Connecting to IP: 67.214.125.3. 2024-06-25 15:44:50.444 | MESU4.CME [CBV][M] #14 | Reloading chart. 2024-06-25 15:44:50.449 | Historical Intraday data request for MESU4.CME matches current download and is queued for download since earlier data is requested. 2024-06-25 15:44:50.449 | Added historical Intraday data request for MESU4.CME to the queue. 2024-06-25 15:44:50.449 | Triggering next historical data download in queue. 2024-06-25 15:44:50.450 | MESU4.CME [CBV][M] #14 | Performing continuous chart historical Daily data download for symbol MESU4.CME starting at last date in file. 2024-06-25 15:44:50.450 | Added historical Daily data request for MESU4.CME to the queue. 2024-06-25 15:44:50.450 | Triggering next historical data download in queue. 2024-06-25 15:44:50.475 | MESU4.CME [CBV][M] #14 | Waiting for historical downloads to complete with the IDs: 34, 35, 2024-06-25 15:44:50.476 | HD Request # 34 | Downloading Historical Daily chart data for MESU4.CME. Starting date: 2024-06-20. Service: rithmic.trading 2024-06-25 15:44:50.515 | MESU4.CME [CBV][M] 60 Min #8 | Reloading chart. 2024-06-25 15:44:50.553 | MESU4.CME [CBV][M] 60 Min #8 | Waiting for historical downloads to complete with the IDs: 33, 35, 2024-06-25 15:44:50.559 | MESU4.CME[M] #10 | Reloading chart. 2024-06-25 15:44:50.560 | MESU4.CME[M] #10 | StartDateTimeForLoadingOrderFills: 00:00:00 2024-06-25 15:44:50.561 | MESU4.CME[M] #10 | Chart data loading complete. 2024-06-25 15:44:50.602 | MESU4.CME[M] 1 Min #11 | Reloading chart. 2024-06-25 15:44:50.605 | MESU4.CME[M] 1 Min #11 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart - APEX\Data\MESU4.CME.scid 2024-06-25 15:44:50.605 | MESU4.CME[M] 1 Min #11 | Chart data loading complete. 2024-06-25 15:44:50.607 | MESU4.CME[M] 5 Min #12 | Reloading chart. 2024-06-25 15:44:50.610 | MESU4.CME[M] 5 Min #12 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart - APEX\Data\MESU4.CME.scid 2024-06-25 15:44:50.610 | MESU4.CME[M] 5 Min #12 | Chart data loading complete. 2024-06-25 15:44:50.611 | MESU4.CME [CBV][M] 1 Min #1 | Reloading chart. 2024-06-25 15:44:50.622 | MESU4.CME [CBV][M] 1 Min #1 | Waiting for historical downloads to complete with the IDs: 33, 35, 2024-06-25 15:44:50.623 | MESU4.CME [CBV][M] 240 Min #7 | Reloading chart. 2024-06-25 15:44:50.707 | MESU4.CME [CBV][M] 240 Min #7 | Waiting for historical downloads to complete with the IDs: 33, 35, 2024-06-25 15:44:50.709 | MESU4.CME[M] Rev. 16t-20 #13 | Reloading chart. 2024-06-25 15:44:50.714 | MESU4.CME[M] Rev. 16t-20 #13 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart - APEX\Data\MESU4.CME.scid 2024-06-25 15:44:50.714 | MESU4.CME[M] Rev. 16t-20 #13 | Chart data loading complete. 2024-06-25 15:44:50.734 | MESU4.CME [CBV][M] 15 Min #10 | Reloading chart. 2024-06-25 15:44:50.813 | MESU4.CME [CBV][M] 15 Min #10 | Waiting for historical downloads to complete with the IDs: 33, 35, 2024-06-25 15:44:50.814 | MESU4.CME [CBV][M] 240 Min #15 | Reloading chart. 2024-06-25 15:44:50.893 | MESU4.CME [CBV][M] 240 Min #15 | Waiting for historical downloads to complete with the IDs: 33, 35, 2024-06-25 15:44:50.901 | MESU4.CME [CBV][M] #3 | Reloading chart. 2024-06-25 15:44:50.957 | HD Request # 33 | Setting DTC encoding to Binary VLS 2024-06-25 15:44:50.957 | HD Request # 33 | Sending historical data logon request message. 2024-06-25 15:44:50.980 | MESU4.CME [CBV][M] #3 | Waiting for historical downloads to complete with the IDs: 33, 35, 2024-06-25 15:44:51.512 | HD Request # 33 | Requesting Intraday data. Start date-time: 2023-12-22 14:44:50. Record interval: 0. Symbol: MESU24 2024-06-25 15:44:51.631 | HD Request # 34 | Requesting historical Daily data for ETU24 starting at 2024-06-19. SC External HD service. 2024-06-25 15:44:51.788 | HD Request # 33 | Decompressing data. 2024-06-25 15:44:52.363 | HD Request # 33 | Receiving Intraday data for MESU4.CME starting at 2023-12-22 15:06:38.212000 2024-06-25 15:44:52.691 | HD Request # 34 | Receiving historical Daily data for MESU4.CME starting at 2024-06-20. 2024-06-25 15:44:52.691 | HD Request # 34 | Writing historical Daily data to the file MESU4.CME.dly. 2024-06-25 15:44:52.692 | HD Request # 34 | Bytes received: 178 2024-06-25 15:44:52.692 | HD Request # 34 | Received 3 Daily data records from 2024-06-20 00:00:00 to 2024-06-24 00:00:00 (5.0 days) and wrote 3 records for MESU4.CME 2024-06-25 15:44:52.692 | HD Request # 34 | Completion time: 2s. 2024-06-25 15:44:52.692 | HD Request # 34 | Daily data download complete for MESU4.CME. Unique request ID: 35 2024-06-25 15:44:52.692 | Removing historical data download ID 35. 2024-06-25 15:44:52.693 | 2024-06-25 15:44:52.693 | No download requests in the queue to start downloads for. 2024-06-25 15:44:52.694 | MESU4.CME [CBV][M] Weekly #5 | Reloading chart. 2024-06-25 15:44:52.694 | MESU4.CME [CBV][M] Weekly #5 | Limiting the number of years to 5 years to load data for the continuous futures chart. Reason: Single-digit year in symbol. 2024-06-25 15:44:52.694 | MESU4.CME [CBV][M] Weekly #5 | Limiting the number of years to download historical data to 5 years for the continuous futures chart. Reason: Single-digit year in symbol. 2024-06-25 15:44:52.695 | MESU4.CME [CBV][M] Weekly #5 | Performing continuous chart historical Daily data download for symbol MESM9.CME starting at 2019-03-10. 2024-06-25 15:44:52.695 | Added historical Daily data request for MESM9.CME to the queue. 2024-06-25 15:44:52.695 | Triggering next historical data download in queue. 2024-06-25 15:44:52.877 | MESU4.CME [CBV][M] Weekly #5 | Dates not found while checking for invalid data in continuous contract data files. MESM9.CME 2024-06-25 15:44:52.877 | MESU4.CME [CBV][M] Weekly #5 | Waiting for historical downloads to complete with the IDs: 36, 2024-06-25 15:44:52.877 | Mapping MESM9.CME to MESM19. Service code: cme 2024-06-25 15:44:52.877 | HD Request # 35 | Downloading Historical Daily chart data for MESM9.CME. Starting date: 2019-03-10. Service: rithmic.trading 2024-06-25 15:44:53.015 | HD Request # 33 | Timestamp of first Intraday data file record written: 2023-12-22 15:06:38.212000. 2024-06-25 15:44:53.155 | MESU4.CME [CBV][M] Daily #6 | Reloading chart. 2024-06-25 15:44:53.155 | MESU4.CME [CBV][M] Daily #6 | Limiting the number of years to 5 years to load data for the continuous futures chart. Reason: Single-digit year in symbol. 2024-06-25 15:44:53.155 | MESU4.CME [CBV][M] Daily #6 | Limiting the number of years to download historical data to 5 years for the continuous futures chart. Reason: Single-digit year in symbol. 2024-06-25 15:44:53.329 | MESU4.CME [CBV][M] Daily #6 | Dates not found while checking for invalid data in continuous contract data files. MESM9.CME 2024-06-25 15:44:53.329 | MESU4.CME [CBV][M] Daily #6 | Waiting for historical downloads to complete with the IDs: 36, 2024-06-25 15:44:53.373 | MESU4.CME [CBV][M] Monthly #4 | Reloading chart. 2024-06-25 15:44:53.373 | MESU4.CME [CBV][M] Monthly #4 | Limiting the number of years to 5 years to load data for the continuous futures chart. Reason: Single-digit year in symbol. 2024-06-25 15:44:53.373 | MESU4.CME [CBV][M] Monthly #4 | Limiting the number of years to download historical data to 5 years for the continuous futures chart. Reason: Single-digit year in symbol. 2024-06-25 15:44:53.547 | MESU4.CME [CBV][M] Monthly #4 | Dates not found while checking for invalid data in continuous contract data files. MESM9.CME 2024-06-25 15:44:53.547 | MESU4.CME [CBV][M] Monthly #4 | Waiting for historical downloads to complete with the IDs: 36, 2024-06-25 15:44:53.579 | MESU4.CME[M] 5 Min #12 | StartDateTimeForLoadingOrderFills: 2023-12-22 15:05:00 2024-06-25 15:44:53.611 | MESU4.CME[M] 1 Min #11 | StartDateTimeForLoadingOrderFills: 2023-12-22 15:06:00 2024-06-25 15:44:53.638 | MESU4.CME[M] Rev. 16t-20 #13 | StartDateTimeForLoadingOrderFills: 2023-12-22 15:06:38 2024-06-25 15:44:53.926 | HD Request # 35 | Requesting historical Daily data for ETM19 starting at 2019-03-09. SC External HD service. 2024-06-25 15:44:54.868 | HD Request # 35 | Receiving historical Daily data for MESM9.CME starting at 2019-05-01. 2024-06-25 15:44:54.868 | HD Request # 35 | Writing historical Daily data to the file MESM9.CME.dly. 2024-06-25 15:44:54.868 | HD Request # 35 | Bytes received: 2088 2024-06-25 15:44:54.868 | HD Request # 35 | Received 37 Daily data records from 2019-05-01 00:00:00 to 2019-06-21 00:00:00 (52.0 days) and wrote 37 records for MESM9.CME 2024-06-25 15:44:54.868 | HD Request # 35 | Completion time: 2s. 2024-06-25 15:44:54.868 | HD Request # 35 | Daily data download complete for MESM9.CME. Unique request ID: 36 2024-06-25 15:44:54.868 | Removing historical data download ID 36. 2024-06-25 15:44:54.868 | 2024-06-25 15:44:54.868 | No download requests in the queue to start downloads for. 2024-06-25 15:44:54.868 | MESU4.CME [CBV][M] Monthly #4 | Download is complete for all contract months in chart. Proceeding with data load. 2024-06-25 15:44:54.869 | MESU4.CME [CBV][M] Monthly #4 | Reloading chart. 2024-06-25 15:44:55.015 | MESU4.CME [CBV][M] Monthly #4 | Chart data loading complete. 2024-06-25 15:44:55.270 | MESU4.CME [CBV][M] Daily #6 | Download is complete for all contract months in chart. Proceeding with data load. 2024-06-25 15:44:55.271 | MESU4.CME [CBV][M] Daily #6 | Reloading chart. 2024-06-25 15:44:55.382 | MESU4.CME [CBV][M] Weekly #5 | Download is complete for all contract months in chart. Proceeding with data load. 2024-06-25 15:44:55.383 | MESU4.CME [CBV][M] Weekly #5 | Reloading chart. 2024-06-25 15:44:55.498 | MESU4.CME [CBV][M] Daily #6 | Chart data loading complete. 2024-06-25 15:44:55.520 | MESU4.CME [CBV][M] Monthly #4 | Reloading chart. 2024-06-25 15:44:55.520 | MESU4.CME [CBV][M] Monthly #4 | Limiting the number of years to 5 years to load data for the continuous futures chart. Reason: Single-digit year in symbol. 2024-06-25 15:44:55.520 | MESU4.CME [CBV][M] Monthly #4 | Limiting the number of years to download historical data to 5 years for the continuous futures chart. Reason: Single-digit year in symbol. 2024-06-25 15:44:55.697 | MESU4.CME [CBV][M] Monthly #4 | Dates not found while checking for invalid data in continuous contract data files. MESM9.CME 2024-06-25 15:44:55.813 | MESU4.CME [CBV][M] Weekly #5 | Chart data loading complete. 2024-06-25 15:44:55.847 | MESU4.CME [CBV][M] Monthly #4 | Chart data loading complete. 2024-06-25 15:44:56.150 | MESU4.CME [CBV][M] Daily #6 | Reloading chart. 2024-06-25 15:44:56.150 | MESU4.CME [CBV][M] Daily #6 | Limiting the number of years to 5 years to load data for the continuous futures chart. Reason: Single-digit year in symbol. 2024-06-25 15:44:56.150 | MESU4.CME [CBV][M] Daily #6 | Limiting the number of years to download historical data to 5 years for the continuous futures chart. Reason: Single-digit year in symbol. 2024-06-25 15:44:56.325 | MESU4.CME [CBV][M] Daily #6 | Dates not found while checking for invalid data in continuous contract data files. MESM9.CME 2024-06-25 15:44:56.439 | MESU4.CME [CBV][M] Weekly #5 | Reloading chart. 2024-06-25 15:44:56.439 | MESU4.CME [CBV][M] Weekly #5 | Limiting the number of years to 5 years to load data for the continuous futures chart. Reason: Single-digit year in symbol. 2024-06-25 15:44:56.439 | MESU4.CME [CBV][M] Weekly #5 | Limiting the number of years to download historical data to 5 years for the continuous futures chart. Reason: Single-digit year in symbol. 2024-06-25 15:44:56.619 | MESU4.CME [CBV][M] Weekly #5 | Dates not found while checking for invalid data in continuous contract data files. MESM9.CME 2024-06-25 15:44:56.733 | MESU4.CME [CBV][M] Daily #6 | Chart data loading complete. 2024-06-25 15:44:56.767 | MESU4.CME [CBV][M] Weekly #5 | Chart data loading complete. 2024-06-25 15:45:05.644 | Socket (4) | CloseSocket call. 2024-06-25 15:45:05.644 | Socket (4) | Shutdown started. Waiting for graceful close. 2024-06-25 15:45:05.738 | Historical data download thread signaled to stop. 2024-06-25 15:45:05.738 | HD Request # 33 | Received 2231920 Intraday data records from 2023-12-22 15:06:38.212000 to 2024-06-25 15:45:05.003000 (186.0 days. Delay: 0.7 seconds) and wrote 2231920 records for MESU4.CME 2024-06-25 15:45:05.739 | HD Request # 33 | Add time&sales data | Remembered last file record date-time: 2024-06-25 19:45:05.003000 2024-06-25 15:45:05.739 | Added 17 Time and Sales records to Intraday data file for MESU4.CME after download. 2024-06-25 15:45:05.739 | HD Request # 33 | Completion time: 15s. 2024-06-25 15:45:05.739 | HD Request # 33 | Intraday data download complete for MESU4.CME. Unique request ID: 33 2024-06-25 15:45:05.739 | Removing historical data download ID 33. 2024-06-25 15:45:05.739 | Real-time Intraday chart data file updates started for MESU4.CME 2024-06-25 15:45:05.739 | Intraday chart data file opened for MESU4.CME 2024-06-25 15:45:05.739 | HD Request # 33 | Enabling Intraday chart updating for symbol. 2024-06-25 15:45:05.739 | 2024-06-25 15:45:05.739 | Triggering next historical data download in queue. 2024-06-25 15:45:05.739 | HD Request # 36 | Downloading Intraday chart data for MESU4.CME to the file MESU4.CME.scid. Service: cme 2024-06-25 15:45:05.739 | HD Request # 36 | Download start date-time: 2024-05-30 20:00:00.000000. File last date-time: 2024-06-25 15:45:06.831006 2024-06-25 15:45:05.739 | HD Request # 36 | Disabling Intraday chart updating for symbol. 2024-06-25 15:45:05.739 | HD Request # 36 | Using server: ds32.sierracharts.com port 10149 2024-06-25 15:45:05.739 | Socket (6) | Creating socket. 2024-06-25 15:45:05.739 | Socket (6) | New receive buffer size: 0 2024-06-25 15:45:05.739 | Socket (6) | Connecting to IP: 67.214.125.3. 2024-06-25 15:45:05.753 | MESU4.CME [CBV][M] 60 Min #8 | Download is complete for all contract months in chart. Proceeding with data load. 2024-06-25 15:45:05.753 | MESU4.CME [CBV][M] 60 Min #8 | Reloading chart. 2024-06-25 15:45:05.780 | MESU4.CME [CBV][M] 1 Min #1 | Download is complete for all contract months in chart. Proceeding with data load. 2024-06-25 15:45:05.781 | MESU4.CME [CBV][M] 1 Min #1 | Reloading chart. 2024-06-25 15:45:05.801 | MESU4.CME [CBV][M] 240 Min #7 | Download is complete for all contract months in chart. Proceeding with data load. 2024-06-25 15:45:05.802 | MESU4.CME [CBV][M] 240 Min #7 | Reloading chart. 2024-06-25 15:45:05.861 | MESU4.CME [CBV][M] 15 Min #10 | Download is complete for all contract months in chart. Proceeding with data load. 2024-06-25 15:45:05.861 | MESU4.CME [CBV][M] 15 Min #10 | Reloading chart. 2024-06-25 15:45:05.918 | MESU4.CME [CBV][M] 240 Min #15 | Download is complete for all contract months in chart. Proceeding with data load. 2024-06-25 15:45:05.918 | MESU4.CME [CBV][M] 240 Min #15 | Reloading chart. 2024-06-25 15:45:05.921 | Socket (4) | Socket gracefully closed by remote side. 2024-06-25 15:45:05.922 | Socket (4) | Closed. 2024-06-25 15:45:05.980 | MESU4.CME [CBV][M] #3 | Download is complete for all contract months in chart. Proceeding with data load. 2024-06-25 15:45:05.980 | MESU4.CME [CBV][M] #3 | Reloading chart. 2024-06-25 15:45:06.299 | HD Request # 36 | Setting DTC encoding to Binary VLS 2024-06-25 15:45:06.299 | HD Request # 36 | Sending historical data logon request message. 2024-06-25 15:45:06.437 | MESU4.CME [CBV][M] 60 Min #8 | Reloading chart. 2024-06-25 15:45:06.493 | MESU4.CME [CBV][M] 60 Min #8 | Waiting for historical downloads to complete with the IDs: 34, 2024-06-25 15:45:06.495 | MESU4.CME [CBV][M] 1 Min #1 | Reloading chart. 2024-06-25 15:45:06.510 | MESU4.CME [CBV][M] 1 Min #1 | Waiting for historical downloads to complete with the IDs: 34, 2024-06-25 15:45:06.511 | MESU4.CME [CBV][M] 240 Min #7 | Reloading chart. 2024-06-25 15:45:06.624 | MESU4.CME [CBV][M] 240 Min #7 | Waiting for historical downloads to complete with the IDs: 34, 2024-06-25 15:45:06.625 | MESU4.CME [CBV][M] 15 Min #10 | Reloading chart. 2024-06-25 15:45:06.734 | MESU4.CME [CBV][M] 15 Min #10 | Waiting for historical downloads to complete with the IDs: 34, 2024-06-25 15:45:06.736 | MESU4.CME [CBV][M] 240 Min #15 | Reloading chart. 2024-06-25 15:45:06.828 | HD Request # 36 | Requesting Intraday data. Start date-time: 2024-05-30 20:00:00. Record interval: 0. Symbol: MESU24 2024-06-25 15:45:06.847 | MESU4.CME [CBV][M] 240 Min #15 | Waiting for historical downloads to complete with the IDs: 34, 2024-06-25 15:45:06.850 | MESU4.CME [CBV][M] #3 | Reloading chart. 2024-06-25 15:45:06.953 | MESU4.CME [CBV][M] #3 | Waiting for historical downloads to complete with the IDs: 34, 2024-06-25 15:45:07.042 | MESU4.CME [CBV][M] 1 Min #1 | StartDateTimeForLoadingOrderFills: 2024-05-26 18:00:00 2024-06-25 15:45:07.055 | MESU4.CME [CBV][M] 1 Min #1 | Chart data loading complete. 2024-06-25 15:45:07.113 | HD Request # 36 | Decompressing data. 2024-06-25 15:45:07.687 | HD Request # 36 | Receiving Intraday data for MESU4.CME starting at 2024-05-30 20:00:30.188000 2024-06-25 15:45:07.687 | HD Request # 36 | Truncating file to starting date-time of 2024-05-30 20:00:30.188. 2024-06-25 15:45:08.242 | HD Request # 36 | Timestamp of first Intraday data file record written: 2024-05-30 20:00:30.188000. 2024-06-25 15:45:12.986 | MESU4.CME [CBV][M] 60 Min #8 | StartDateTimeForLoadingOrderFills: 2023-08-30 16:00:00 2024-06-25 15:45:13.001 | MESU4.CME [CBV][M] 60 Min #8 | Chart data loading complete. 2024-06-25 15:45:19.437 | Socket (6) | CloseSocket call. 2024-06-25 15:45:19.437 | Socket (6) | Shutdown started. Waiting for graceful close. 2024-06-25 15:45:19.437 | Historical data download thread signaled to stop. 2024-06-25 15:45:19.437 | HD Request # 36 | Received 2172530 Intraday data records from 2024-05-30 20:00:30.188000 to 2024-06-25 15:45:18.210000 (25.8 days. Delay: 1.2 seconds) and wrote 2172530 records for MESU4.CME 2024-06-25 15:45:19.438 | HD Request # 36 | Add time&sales data | Remembered last file record date-time: 2024-06-25 19:45:18.210000 2024-06-25 15:45:19.438 | Added 44 Time and Sales records to Intraday data file for MESU4.CME after download. 2024-06-25 15:45:19.438 | HD Request # 36 | Completion time: 14s. 2024-06-25 15:45:19.438 | HD Request # 36 | Intraday data download complete for MESU4.CME. Unique request ID: 34 2024-06-25 15:45:19.438 | Removing historical data download ID 34. 2024-06-25 15:45:19.438 | Real-time Intraday chart data file updates started for MESU4.CME 2024-06-25 15:45:19.438 | Intraday chart data file opened for MESU4.CME 2024-06-25 15:45:19.438 | HD Request # 36 | Enabling Intraday chart updating for symbol. 2024-06-25 15:45:19.438 | MESU4.CME [CBV][M] #14 | Flagging to reload Intraday data on download completion. 2024-06-25 15:45:19.438 | MESU4.CME [CBV][M] #3 | Flagging to reload Intraday data on download completion. 2024-06-25 15:45:19.438 | MESU4.CME [CBV][M] 240 Min #15 | Flagging to reload Intraday data on download completion. 2024-06-25 15:45:19.438 | MESU4.CME [CBV][M] 240 Min #7 | Flagging to reload Intraday data on download completion. 2024-06-25 15:45:19.438 | MESU4.CME [CBV][M] 60 Min #8 | Flagging to reload Intraday data on download completion. 2024-06-25 15:45:19.438 | MESU4.CME[M] 1 Min #11 | Flagging to reload Intraday data on download completion. 2024-06-25 15:45:19.438 | MESU4.CME[M] 5 Min #12 | Flagging to reload Intraday data on download completion. 2024-06-25 15:45:19.438 | MESU4.CME [CBV][M] 15 Min #10 | Flagging to reload Intraday data on download completion. 2024-06-25 15:45:19.438 | MESU4.CME [CBV][M] 1 Min #1 | Flagging to reload Intraday data on download completion. 2024-06-25 15:45:19.438 | MESU4.CME[M] Rev. 16t-20 #13 | Flagging to reload Intraday data on download completion. 2024-06-25 15:45:19.438 | MESU4.CME[M] #10 | Flagging to reload Intraday data on download completion. 2024-06-25 15:45:19.438 | 2024-06-25 15:45:19.438 | No download requests in the queue to start downloads for. 2024-06-25 15:45:19.466 | MESU4.CME [CBV][M] 60 Min #8 | Reloading chart. 2024-06-25 15:45:19.713 | Socket (6) | Socket gracefully closed by remote side. 2024-06-25 15:45:19.713 | Socket (6) | Closed. 2024-06-25 15:45:19.867 | MESU4.CME [CBV][M] #14 | Reloading chart. 2024-06-25 15:45:20.006 | MESU4.CME [CBV][M] 1 Min #1 | Reloading chart. 2024-06-25 15:45:20.031 | MESU4.CME [CBV][M] 240 Min #7 | Reloading chart. 2024-06-25 15:45:20.240 | MESU4.CME[M] #10 | Reloading chart. 2024-06-25 15:45:20.240 | MESU4.CME[M] #10 | StartDateTimeForLoadingOrderFills: 00:00:00 2024-06-25 15:45:20.243 | MESU4.CME[M] #10 | Chart data loading complete. 2024-06-25 15:45:20.246 | MESU4.CME [CBV][M] 15 Min #10 | Reloading chart. 2024-06-25 15:45:20.442 | MESU4.CME[M] 5 Min #12 | Reloading chart. 2024-06-25 15:45:20.447 | MESU4.CME[M] 1 Min #11 | Reloading chart. 2024-06-25 15:45:20.453 | MESU4.CME[M] Rev. 16t-20 #13 | Reloading chart. 2024-06-25 15:45:20.456 | MESU4.CME [CBV][M] 240 Min #15 | Reloading chart. 2024-06-25 15:45:20.676 | MESU4.CME [CBV][M] #3 | Reloading chart. 2024-06-25 15:45:20.887 | MESU4.CME[M] 1 Min #11 | StartDateTimeForLoadingOrderFills: 2024-06-11 15:45:21 2024-06-25 15:45:20.899 | MESU4.CME[M] 1 Min #11 | Chart data loading complete. 2024-06-25 15:45:21.225 | MESU4.CME[M] 5 Min #12 | StartDateTimeForLoadingOrderFills: 2024-05-26 18:00:00 2024-06-25 15:45:21.242 | MESU4.CME[M] 5 Min #12 | Chart data loading complete. 2024-06-25 15:45:21.243 | MESU4.CME[M] Rev. 16t-20 #13 | StartDateTimeForLoadingOrderFills: 2024-05-26 18:00:00 2024-06-25 15:45:21.246 | MESU4.CME[M] Rev. 16t-20 #13 | Chart data loading complete. 2024-06-25 15:45:21.352 | MESU4.CME [CBV][M] 1 Min #1 | StartDateTimeForLoadingOrderFills: 2024-05-26 18:00:00 2024-06-25 15:45:21.364 | MESU4.CME [CBV][M] 1 Min #1 | Chart data loading complete. 2024-06-25 15:45:21.447 | Opened cached Intraday file: C:\SierraChart - APEX\Data\MESU4.CME.scid. Thread ID: 11400 2024-06-25 15:45:25.171 | MESU4.CME [CBV][M] #14 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2024-05-02 10:56:00. Next Bar Date Time: 2024-05-02 10:54:00. Filename: MESU4.CME.scid 2024-06-25 15:45:26.332 | MESU4.CME [CBV][M] 60 Min #8 | StartDateTimeForLoadingOrderFills: 2023-08-30 16:00:00 2024-06-25 15:45:26.345 | MESU4.CME [CBV][M] 60 Min #8 | Chart data loading complete. 2024-06-25 15:45:26.866 | MESU4.CME [CBV][M] #14 | StartDateTimeForLoadingOrderFills: 2023-12-11 09:30:00 2024-06-25 15:45:26.908 | MESU4.CME [CBV][M] #14 | Chart data loading complete. 2024-06-25 15:45:27.427 | MESU4.CME [CBV][M] 240 Min #15 | Chart data loading complete. 2024-06-25 15:45:44.280 | MESU4.CME [CBV][M] 240 Min #7 | Chart data loading complete. 2024-06-25 15:45:46.653 | MESU4.CME [CBV][M] #3 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2024-05-02 10:56:00. Next Bar Date Time: 2024-05-02 10:54:00. Filename: MESU4.CME.scid 2024-06-25 15:45:48.085 | MESU4.CME [CBV][M] 15 Min #10 | StartDateTimeForLoadingOrderFills: 2022-04-17 18:00:00 2024-06-25 15:45:48.130 | MESU4.CME [CBV][M] 15 Min #10 | Chart data loading complete. 2024-06-25 15:45:48.380 | MESU4.CME [CBV][M] #3 | StartDateTimeForLoadingOrderFills: 2022-04-17 18:00:00 2024-06-25 15:45:48.570 | MESU4.CME [CBV][M] #3 | Chart data loading complete. |
| [2024-06-25 21:22:32] |
| John - SC Support - Posts: 36350 |
|
We did see that there was missing data on one of our servers and this has been corrected. Your log shows that the data downloaded to 2024-06-25 15:45:18.210000. So you should have all the data now. Let us know if you are still have a problem. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-25 21:31:46] |
| User753526 - Posts: 51 |
|
That has fixed it, thanks.
|
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