Support Board

Date/Time: Mon, 16 Sep 2024 19:09:15 +0000

Post From: Missing Chart Data

[2024-06-25 19:40:10] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 34450
Your log shows that it is only downloading historical data to 2024-06-24 18:22:20.551004. Which is very odd. It should be loading to the current time. We just want to repeat the process one more time to see if we get the same result. Please do the following for us: - Open the chartbook (if not already open) that has the chart for MESU4.CME - Clear your Message Log by following these instructions: Message Log: Clearing the Message Log - With the MESU4.CME chart active, select "Edit >> Delete All Data and Download". - Wait for the data to fully download, then immediately post your Message Log to this thread by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing