Support Board
Date/Time: Sun, 24 Nov 2024 06:26:37 +0000
Post From: Missing Chart Data
| [2024-06-25 19:34:51] |
| User753526 - Posts: 51 |
|
I just closed all chart books, cleared my message log, deleted the MESU4.CME.scid file and opened a new chart/book on symbol MESU4.CME (which I understand should create a data file from a fresh download) and also found this is missing the data from 18:22 until approximately 10 minutes prior to the time i open this chart. Attaching below the message log from this test incase it is any help in identifying this issue. 2024-06-25 02:31:35.049 | Software version: 2646 64-bit 2024-06-25 02:31:35.049 | Primary Thread ID: 15248 2024-06-25 02:31:35.049 | Usage end date: 2024-08-09 2024-06-25 02:31:35.049 | Enabled for: Advanced Features 2. 2024-06-25 02:31:35.049 | Enabled for: Sierra Chart Historical Data Service. 2024-06-25 02:31:35.049 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-06-25 02:31:35.049 | Enabled for: Delayed Denali Exchange Data Feed. 2024-06-25 02:31:35.049 | Enabled for exchange2: CME 2024-06-25 02:31:35.049 | Enabled for exchange2: COMEX 2024-06-25 02:31:35.049 | Enabled for exchange2: NASDAQ Global Indexes 2024-06-25 02:31:35.049 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-06-25 02:31:35.049 | Current selected Data/Trading service: Rithmic Direct - DTC 2024-06-25 02:31:35.049 | Custom symbol settings values: enabled 2024-06-25 02:31:35.049 | Chart Update Interval: 500 2024-06-25 02:31:35.049 | Intraday Data Storage Time Unit: 0 2024-06-25 02:31:35.049 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-06-25 02:31:35.049 | 2024-06-25 06:31:35 Local computer time in UTC 2024-06-25 02:31:35.049 | 2024-06-25 02:31:35 Local computer time in SC Time Zone 2024-06-25 02:31:35.049 | 2024-06-25 06:31:29 Server time in UTC 2024-06-25 02:31:35.049 | Local computer UTC time and Server UTC time difference: 1 seconds. 2024-06-25 02:31:35.049 | Program path: C:\SierraChart - APEX\ 2024-06-25 02:31:35.049 | Data Files path: C:\SierraChart - APEX\Data\ 2024-06-25 02:31:35.049 | OS Version Number: 10.0 2024-06-25 02:31:35.049 | Locale Setting: C 2024-06-25 02:31:35.049 | DLLs: ICTMarketOpens_64.dll, UserContributedStudies_64.dll 2024-06-25 02:31:35.049 | Allowed protected custom studies: 2024-06-25 02:31:35.049 | Crash reporter started: true 2024-06-25 02:31:35.049 | 2024-06-25 02:31:35.643 | Denali Data Feed | Received logon response. 2024-06-25 02:31:35.643 | Denali Data Feed | Server Name: SC Realtime Server. 2024-06-25 02:31:35.643 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-06-25 02:31:35.643 | Denali Data Feed | Successfully connected. 2024-06-25 02:31:35.643 | Denali Data Feed | Trading is not supported. 2024-06-25 02:31:35.643 | Denali Data Feed | MarketDepthIsSupported: 1 2024-06-25 02:31:35.643 | Denali Data Feed | Restarting real-time data updates for symbol: MESU4.CME -> MESU24 2024-06-25 02:31:35.643 | Denali Data Feed | Restarting real-time data updates for symbol: MNQU4.CME -> MNQU24 2024-06-25 02:31:36.367 | Denali Data Feed | Received security definition for symbol MESU4.CME 2024-06-25 02:31:36.367 | Denali Data Feed | Received security definition for symbol MNQU4.CME 2024-06-25 02:31:50.389 | Enabling compression for file: C:\SierraChart - APEX\Data\MESU4.CME.scid 2024-06-25 02:31:50.390 | MESU4.CME 1 Min #1 | Reloading chart. 2024-06-25 02:31:50.393 | MESU4.CME 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart - APEX\Data\MESU4.CME.scid 2024-06-25 02:31:50.394 | MESU4.CME 1 Min #1 | Chart data loading complete. 2024-06-25 02:31:50.880 | Starting DelayedDownloadMonitoringTimer 2024-06-25 02:31:50.880 | Starting HDTimeoutTimer 2024-06-25 02:31:50.880 | Added historical Intraday data request for MESU4.CME to the queue. 2024-06-25 02:31:50.880 | Intraday data recording state for symbol MESU4.CME is set to download 'Pending'. 2024-06-25 02:31:50.880 | Triggering next historical data download in queue. 2024-06-25 02:31:50.881 | HD Request # 1 | Downloading Intraday chart data for MESU4.CME to the file MESU4.CME.scid. Service: cme 2024-06-25 02:31:50.881 | HD Request # 1 | Download start date-time: 2023-12-22 01:31:50.000000. File last date-time: 00:00:00.000000 2024-06-25 02:31:50.881 | HD Request # 1 | Using server: ds32.sierracharts.com port 10149 2024-06-25 02:31:50.882 | Socket (3) | Creating socket. 2024-06-25 02:31:50.882 | Socket (3) | New receive buffer size: 0 2024-06-25 02:31:50.882 | Socket (3) | Connecting to IP: 67.214.125.3. 2024-06-25 02:31:51.429 | HD Request # 1 | Setting DTC encoding to Binary VLS 2024-06-25 02:31:51.429 | HD Request # 1 | Sending historical data logon request message. 2024-06-25 02:31:51.953 | HD Request # 1 | Requesting Intraday data. Start date-time: 2023-12-22 01:31:50. Record interval: 0. Symbol: MESU24 2024-06-25 02:31:52.224 | HD Request # 1 | Decompressing data. 2024-06-25 02:31:52.785 | HD Request # 1 | Receiving Intraday data for MESU4.CME starting at 2023-12-22 08:56:30.831000 2024-06-25 02:31:53.377 | HD Request # 1 | Timestamp of first Intraday data file record written: 2023-12-22 08:56:30.831000. 2024-06-25 02:31:53.474 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) | Creating socket. Using TLS 1.2. 2024-06-25 02:31:53.474 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) | New receive buffer size: 0 2024-06-25 02:31:53.474 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) | Connecting to IP: 38.79.0.89. 2024-06-25 02:31:55.309 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) | Socket gracefully closed by remote side. | Number times message added: 1 2024-06-25 02:31:55.310 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) | CloseSocket call. 2024-06-25 02:31:55.310 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2024-06-25 02:31:55.310 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) | Closed. 2024-06-25 02:32:03.299 | Socket (3) | CloseSocket call. 2024-06-25 02:32:03.299 | Socket (3) | Shutdown started. Waiting for graceful close. 2024-06-25 02:32:03.299 | Historical data download thread signaled to stop. 2024-06-25 02:32:03.299 | HD Request # 1 | Received 1983457 Intraday data records from 2023-12-22 08:56:30.831000 to 2024-06-24 18:22:20.551004 (185.4 days. Delay: 8.2 hours) and wrote 1983457 records for MESU4.CME 2024-06-25 02:32:03.299 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2024-06-24 22:22:20.551004 2024-06-25 02:32:03.299 | Added 36 Time and Sales records to Intraday data file for MESU4.CME after download. 2024-06-25 02:32:03.300 | HD Request # 1 | Completion time: 13s. 2024-06-25 02:32:03.300 | HD Request # 1 | Intraday data download complete for MESU4.CME. Unique request ID: 1 2024-06-25 02:32:03.300 | Removing historical data download ID 1. 2024-06-25 02:32:03.300 | Real-time Intraday chart data file updates started for MESU4.CME 2024-06-25 02:32:03.300 | Intraday chart data file opened for MESU4.CME 2024-06-25 02:32:03.300 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2024-06-25 02:32:03.300 | 2024-06-25 02:32:03.300 | No download requests in the queue to start downloads for. 2024-06-25 02:32:03.570 | Socket (3) | Socket gracefully closed by remote side. 2024-06-25 02:32:03.570 | Socket (3) | Closed. 2024-06-25 02:32:09.374 | Opened cached Intraday file: C:\SierraChart - APEX\Data\MESU4.CME.scid. Thread ID: 11400 |