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Post From: Missing Chart Data

[2024-06-25 19:34:51] Link To Thread - Link To Post [Go To First Post]
User753526 - Posts: 46
I just closed all chart books, cleared my message log, deleted the MESU4.CME.scid file and opened a new chart/book on symbol MESU4.CME (which I understand should create a data file from a fresh download) and also found this is missing the data from 18:22 until approximately 10 minutes prior to the time i open this chart. Attaching below the message log from this test incase it is any help in identifying this issue. 2024-06-25 02:31:35.049 \| Software version: 2646 64-bit 2024-06-25 02:31:35.049 \| Primary Thread ID: 15248 2024-06-25 02:31:35.049 \| Usage end date: 2024-08-09 2024-06-25 02:31:35.049 \| Enabled for: Advanced Features 2. 2024-06-25 02:31:35.049 \| Enabled for: Sierra Chart Historical Data Service. 2024-06-25 02:31:35.049 \| Enabled for: Denali Real-Time Exchange Data Feed. 2024-06-25 02:31:35.049 \| Enabled for: Delayed Denali Exchange Data Feed. 2024-06-25 02:31:35.049 \| Enabled for exchange2: CME 2024-06-25 02:31:35.049 \| Enabled for exchange2: COMEX 2024-06-25 02:31:35.049 \| Enabled for exchange2: NASDAQ Global Indexes 2024-06-25 02:31:35.049 \| Allow Support for Sierra Chart Data Feeds is enabled. 2024-06-25 02:31:35.049 \| Current selected Data/Trading service: Rithmic Direct - DTC 2024-06-25 02:31:35.049 \| Custom symbol settings values: enabled 2024-06-25 02:31:35.049 \| Chart Update Interval: 500 2024-06-25 02:31:35.049 \| Intraday Data Storage Time Unit: 0 2024-06-25 02:31:35.049 \| Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-06-25 02:31:35.049 \| 2024-06-25 06:31:35 Local computer time in UTC 2024-06-25 02:31:35.049 \| 2024-06-25 02:31:35 Local computer time in SC Time Zone 2024-06-25 02:31:35.049 \| 2024-06-25 06:31:29 Server time in UTC 2024-06-25 02:31:35.049 \| Local computer UTC time and Server UTC time difference: 1 seconds. 2024-06-25 02:31:35.049 \| Program path: C:\SierraChart - APEX\ 2024-06-25 02:31:35.049 \| Data Files path: C:\SierraChart - APEX\Data\ 2024-06-25 02:31:35.049 \| OS Version Number: 10.0 2024-06-25 02:31:35.049 \| Locale Setting: C 2024-06-25 02:31:35.049 \| DLLs: ICTMarketOpens_64.dll, UserContributedStudies_64.dll 2024-06-25 02:31:35.049 \| Allowed protected custom studies: 2024-06-25 02:31:35.049 \| Crash reporter started: true 2024-06-25 02:31:35.049 \| 2024-06-25 02:31:35.643 \| Denali Data Feed \| Received logon response. 2024-06-25 02:31:35.643 \| Denali Data Feed \| Server Name: SC Realtime Server. 2024-06-25 02:31:35.643 \| Denali Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-06-25 02:31:35.643 \| Denali Data Feed \| Successfully connected. 2024-06-25 02:31:35.643 \| Denali Data Feed \| Trading is not supported. 2024-06-25 02:31:35.643 \| Denali Data Feed \| MarketDepthIsSupported: 1 2024-06-25 02:31:35.643 \| Denali Data Feed \| Restarting real-time data updates for symbol: MESU4.CME -> MESU24 2024-06-25 02:31:35.643 \| Denali Data Feed \| Restarting real-time data updates for symbol: MNQU4.CME -> MNQU24 2024-06-25 02:31:36.367 \| Denali Data Feed \| Received security definition for symbol MESU4.CME 2024-06-25 02:31:36.367 \| Denali Data Feed \| Received security definition for symbol MNQU4.CME 2024-06-25 02:31:50.389 \| Enabling compression for file: C:\SierraChart - APEX\Data\MESU4.CME.scid 2024-06-25 02:31:50.390 \| MESU4.CME 1 Min #1 \| Reloading chart. 2024-06-25 02:31:50.393 \| MESU4.CME 1 Min #1 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart - APEX\Data\MESU4.CME.scid 2024-06-25 02:31:50.394 \| MESU4.CME 1 Min #1 \| Chart data loading complete. 2024-06-25 02:31:50.880 \| Starting DelayedDownloadMonitoringTimer 2024-06-25 02:31:50.880 \| Starting HDTimeoutTimer 2024-06-25 02:31:50.880 \| Added historical Intraday data request for MESU4.CME to the queue. 2024-06-25 02:31:50.880 \| Intraday data recording state for symbol MESU4.CME is set to download 'Pending'. 2024-06-25 02:31:50.880 \| Triggering next historical data download in queue. 2024-06-25 02:31:50.881 \| HD Request # 1 \| Downloading Intraday chart data for MESU4.CME to the file MESU4.CME.scid. Service: cme 2024-06-25 02:31:50.881 \| HD Request # 1 \| Download start date-time: 2023-12-22 01:31:50.000000. File last date-time: 00:00:00.000000 2024-06-25 02:31:50.881 \| HD Request # 1 \| Using server: ds32.sierracharts.com port 10149 2024-06-25 02:31:50.882 \| Socket (3) \| Creating socket. 2024-06-25 02:31:50.882 \| Socket (3) \| New receive buffer size: 0 2024-06-25 02:31:50.882 \| Socket (3) \| Connecting to IP: 67.214.125.3. 2024-06-25 02:31:51.429 \| HD Request # 1 \| Setting DTC encoding to Binary VLS 2024-06-25 02:31:51.429 \| HD Request # 1 \| Sending historical data logon request message. 2024-06-25 02:31:51.953 \| HD Request # 1 \| Requesting Intraday data. Start date-time: 2023-12-22 01:31:50. Record interval: 0. Symbol: MESU24 2024-06-25 02:31:52.224 \| HD Request # 1 \| Decompressing data. 2024-06-25 02:31:52.785 \| HD Request # 1 \| Receiving Intraday data for MESU4.CME starting at 2023-12-22 08:56:30.831000 2024-06-25 02:31:53.377 \| HD Request # 1 \| Timestamp of first Intraday data file record written: 2023-12-22 08:56:30.831000. 2024-06-25 02:31:53.474 \| HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) \| Creating socket. Using TLS 1.2. 2024-06-25 02:31:53.474 \| HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) \| New receive buffer size: 0 2024-06-25 02:31:53.474 \| HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) \| Connecting to IP: 38.79.0.89. 2024-06-25 02:31:55.309 \| HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) \| Socket gracefully closed by remote side. \| Number times message added: 1 2024-06-25 02:31:55.310 \| HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) \| CloseSocket call. 2024-06-25 02:31:55.310 \| HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) \| Graceful close received or receive error. Shutdown complete. Closing socket now. 2024-06-25 02:31:55.310 \| HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (4) \| Closed. 2024-06-25 02:32:03.299 \| Socket (3) \| CloseSocket call. 2024-06-25 02:32:03.299 \| Socket (3) \| Shutdown started. Waiting for graceful close. 2024-06-25 02:32:03.299 \| Historical data download thread signaled to stop. 2024-06-25 02:32:03.299 \| HD Request # 1 \| Received 1983457 Intraday data records from 2023-12-22 08:56:30.831000 to 2024-06-24 18:22:20.551004 (185.4 days. Delay: 8.2 hours) and wrote 1983457 records for MESU4.CME 2024-06-25 02:32:03.299 \| HD Request # 1 \| Add time&sales data \| Remembered last file record date-time: 2024-06-24 22:22:20.551004 2024-06-25 02:32:03.299 \| Added 36 Time and Sales records to Intraday data file for MESU4.CME after download. 2024-06-25 02:32:03.300 \| HD Request # 1 \| Completion time: 13s. 2024-06-25 02:32:03.300 \| HD Request # 1 \| Intraday data download complete for MESU4.CME. Unique request ID: 1 2024-06-25 02:32:03.300 \| Removing historical data download ID 1. 2024-06-25 02:32:03.300 \| Real-time Intraday chart data file updates started for MESU4.CME 2024-06-25 02:32:03.300 \| Intraday chart data file opened for MESU4.CME 2024-06-25 02:32:03.300 \| HD Request # 1 \| Enabling Intraday chart updating for symbol. 2024-06-25 02:32:03.300 \| 2024-06-25 02:32:03.300 \| No download requests in the queue to start downloads for. 2024-06-25 02:32:03.570 \| Socket (3) \| Socket gracefully closed by remote side. 2024-06-25 02:32:03.570 \| Socket (3) \| Closed. 2024-06-25 02:32:09.374 \| Opened cached Intraday file: C:\SierraChart - APEX\Data\MESU4.CME.scid. Thread ID: 11400