Support Board
Date/Time: Tue, 26 Nov 2024 08:33:53 +0000
All paid up... Data Price NOT Updating???
View Count: 578
| [2023-12-21 16:15:03] |
| User429065 - Posts: 118 |
|
My data just stopped. Still have a green light. I updated to the latest version, deleted all data and downloaded. Charts populate but price has stopped. I'm using the Rithmic Data feed with Apex and have changed nothing. Lost over $1400 before realizing it stopped. Please help!
Date Time Of Last Edit: 2023-12-21 16:17:17
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| [2023-12-21 17:15:03] |
| John - SC Support - Posts: 36286 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-21 17:46:43] |
| User429065 - Posts: 118 |
|
Software version: 2568 64-bit | 2023-12-21 11:42:57.083 Primary Thread ID: 6656 | 2023-12-21 11:42:57.083 Usage end date: 2023-12-25 | 2023-12-21 11:42:57.083 Enabled for: Advanced Features 2. | 2023-12-21 11:42:57.083 Enabled for: Sierra Chart Historical Data Service. | 2023-12-21 11:42:57.083 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-12-21 11:42:57.083 Enabled for: Delayed Denali Exchange Data Feed. | 2023-12-21 11:42:57.083 Enabled for exchange2: CME | 2023-12-21 11:42:57.083 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-12-21 11:42:57.083 Current selected Data/Trading service: Rithmic Direct - DTC | 2023-12-21 11:42:57.083 Custom symbol settings values: enabled | 2023-12-21 11:42:57.083 Chart Update Interval: 200 | 2023-12-21 11:42:57.083 Intraday Data Storage Time Unit: 0 | 2023-12-21 11:42:57.083 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-12-21 11:42:57.083 2023-12-21 17:42:57 Local computer time in UTC | 2023-12-21 11:42:57.083 2023-12-21 11:42:57 Local computer time in SC Time Zone | 2023-12-21 11:42:57.083 2023-12-21 17:42:15 Server time in UTC | 2023-12-21 11:42:57.083 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-12-21 11:42:57.083 Program path: C:\SierraChart\ | 2023-12-21 11:42:57.083 Data Files path: C:\SierraChart\Data\ | 2023-12-21 11:42:57.083 OS Version Number: 10.0 | 2023-12-21 11:42:57.084 Locale Setting: C | 2023-12-21 11:42:57.084 DLLs: Convergent.dll, Convergent_64.dll, DivergenceIndicatorWithAlerts_64.dll, DivergenceIndicator_64.dll, ETFISv3.dll, ETFISv3_64.dll, ETOFSv2.0.dll, ETOFSv2.0_64.dll, GomBang_64.dll, harmonicPatterns.DLL, harmonicPatterns_64.DLL, HideStudies_64.dll, HighVAP_64.dll, HPC_Sierra.DLL, HPC_Sierra_64.DLL, HT_StratGuide.dll, OFA Bars (by Zdislav)_64.dll, RTscanUBa_rc3.dll, scanABVDT_b2.dll, scanABVDT_b3.dll, sst_FreeBundle.dll, sst_FreeBundle_2151.dll, sst_FreeBundle_2151_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll | 2023-12-21 11:42:57.085 Allowed protected custom studies: SST_FreeBundle, Trade29 Divergence, TrendeX, TWFX_Free, zyp_app | 2023-12-21 11:42:57.085 Crash reporter started: true | 2023-12-21 11:42:57.085 Denali Data Feed | Connecting to the server ds26.sierracharts.com. Port 10048 | 2023-12-21 11:43:02.953 DTC Client socket (2) | Creating socket. | 2023-12-21 11:43:02.954 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-21 11:43:02.954 DTC Client socket (2) | Connecting to IP: 38.103.112.197. | 2023-12-21 11:43:02.954 Denali Data Feed | Network connection to server complete. | 2023-12-21 11:43:02.995 Denali Data Feed | Starting socket receive thread. | 2023-12-21 11:43:02.995 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-21 11:43:02.995 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-21 11:43:03.037 Denali Data Feed | Sending logon request message. | 2023-12-21 11:43:03.037 Denali Data Feed | Received logon response. | 2023-12-21 11:43:03.490 Denali Data Feed | Server Name: RealTimeServer. | 2023-12-21 11:43:03.490 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-21 11:43:03.490 Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-12-21 11:43:03.490 Denali Data Feed | Failed connections: 2 | 2023-12-21 11:43:03.490 Denali Data Feed | Waiting for socket receive thread to end | 2023-12-21 11:43:03.490 DTC Client socket (2) | CloseSocket call. | 2023-12-21 11:43:03.490 Denali Data Feed | Disconnected from the server. | 2023-12-21 11:43:03.490 Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-12-21 11:43:03.490 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-21 11:43:03.490 HD Request # 1 | Downloading Intraday chart data for ESH4.CME to the file ESH4.CME.scid. Service: cme | 2023-12-21 11:43:03.491 HD Request # 1 | Download start date-time: 2023-12-21 11:41:09.000000. File last date-time: 2023-12-21 11:41:09.219000 | 2023-12-21 11:43:03.492 HD Request # 1 | Using server: ds26.sierracharts.com port 10149 | 2023-12-21 11:43:03.492 Socket (3) | Creating socket. | 2023-12-21 11:43:03.492 Socket (3) | New receive buffer size: 0 | 2023-12-21 11:43:03.492 Socket (3) | Connecting to IP: 38.103.112.197. | 2023-12-21 11:43:03.492 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-21 11:43:03.525 DTC Client socket (2) | Closed. | 2023-12-21 11:43:03.525 HD Request # 1 | Setting DTC encoding to Binary VLS | 2023-12-21 11:43:03.583 HD Request # 1 | Sending historical data logon request message. | 2023-12-21 11:43:03.583 HD Request # 1 | Requesting Intraday data. Start date-time: 2023-12-21 11:41:09. Record interval: 0. Symbol: ESH24 | 2023-12-21 11:43:03.881 HD Request # 1 | Decompressing data. | 2023-12-21 11:43:03.916 HD Request # 1 | Receiving Intraday data for ESH4.CME starting at 2023-12-21 11:41:09.158000 | 2023-12-21 11:43:04.215 Socket (3) | CloseSocket call. | 2023-12-21 11:43:04.218 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-12-21 11:43:04.218 Historical data download thread signaled to stop. | 2023-12-21 11:43:04.218 HD Request # 1 | Timestamp of first Intraday data file record written: 2023-12-21 11:41:10.456000. | 2023-12-21 11:43:04.218 HD Request # 1 | Received 3053 Intraday data records from 2023-12-21 11:41:09.158000 to 2023-12-21 11:43:02.123000 (113.0 seconds. Delay: 2.1 seconds) and wrote 3048 records for ESH4.CME | 2023-12-21 11:43:04.218 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2023-12-21 17:43:02.123000 | 2023-12-21 11:43:04.231 HD Request # 1 | Completion time: 1s. | 2023-12-21 11:43:04.231 HD Request # 1 | Intraday data download complete for ESH4.CME. Unique request ID: 1 | 2023-12-21 11:43:04.231 Removing historical data download ID 1. | 2023-12-21 11:43:04.231 Real-time Intraday chart data file updates started for ESH4.CME | 2023-12-21 11:43:04.231 Intraday chart data file opened for ESH4.CME | 2023-12-21 11:43:04.231 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2023-12-21 11:43:04.231 No download requests in the queue to start downloads for. | 2023-12-21 11:43:04.231 Historical data for ESH4.CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-12-21 11:43:04.231 Socket (3) | Socket gracefully closed by remote side. | 2023-12-21 11:43:04.255 Socket (3) | Closed. | 2023-12-21 11:43:04.255 File >> Disconnect selected. | 2023-12-21 11:43:15.780 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2023-12-21 11:43:15.780 DTC Client socket (1) | CloseSocket call. | 2023-12-21 11:43:15.780 DTC Client socket (0) | CloseSocket call. | 2023-12-21 11:43:15.781 Denali Data Feed | Disconnected from the server. | 2023-12-21 11:43:15.781 Rithmic Direct - DTC | Disconnected. | 2023-12-21 11:43:15.781 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-12-21 11:43:15.781 DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-12-21 11:43:15.818 DTC Client socket (1) | Closed. | 2023-12-21 11:43:15.818 Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2023-12-21 11:43:18.735 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 | 2023-12-21 11:43:18.735 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-12-21 11:43:18.735 DTC Client socket (1) | New receive buffer size: 0 | 2023-12-21 11:43:18.736 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2023-12-21 11:43:18.736 Rithmic Direct - DTC | Network connection to server complete. | 2023-12-21 11:43:18.773 Rithmic Direct - DTC | Starting socket receive thread. | 2023-12-21 11:43:18.773 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2023-12-21 11:43:18.773 Rithmic Direct - DTC | Sending logon request message. | 2023-12-21 11:43:18.773 Rithmic Direct - DTC | Received logon response. | 2023-12-21 11:43:18.880 Rithmic Direct - DTC | Server Name: . | 2023-12-21 11:43:18.880 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2023-12-21 11:43:18.880 Rithmic Direct - DTC | Successfully connected. | 2023-12-21 11:43:18.880 Rithmic Direct - DTC | Trading is supported. | 2023-12-21 11:43:18.880 Rithmic Direct - DTC | Order cancel and replace is supported. | 2023-12-21 11:43:18.880 Rithmic Direct - DTC | OCO Orders supported. | 2023-12-21 11:43:18.880 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2023-12-21 11:43:18.880 Rithmic Direct - DTC | Connected to server complete. | 2023-12-21 11:43:18.880 No download requests in the queue to start downloads for. | 2023-12-21 11:43:18.882 No download requests in the queue to start downloads for. | 2023-12-21 11:43:18.882 No download requests in the queue to start downloads for. | 2023-12-21 11:43:18.882 No download requests in the queue to start downloads for. | 2023-12-21 11:43:18.882 Mapping ESH4.CME to ESH24. Service code: cme | 2023-12-21 11:43:18.883 Using symbol data fast lookup vector | 2023-12-21 11:43:18.883 Denali Data Feed | Starting real-time market data updates for: ESH4.CME (ESH24). ID: 1 Service code: cme | 2023-12-21 11:43:18.883 Denali Data Feed | Connecting to the server ds27.sierracharts.com. Port 10048 | 2023-12-21 11:43:18.883 Denali Data Feed | Requesting security definition data for: ESH4.CME (ESH24). ID: 1 | 2023-12-21 11:43:18.883 Added historical Intraday data request for ESH4.CME to the queue. | 2023-12-21 11:43:18.883 Intraday data recording state for symbol ESH4.CME is set to download 'Pending'. | 2023-12-21 11:43:18.883 Triggering next historical data download in queue. | 2023-12-21 11:43:18.883 DTC Client socket (2) | Creating socket. | 2023-12-21 11:43:18.884 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-21 11:43:18.884 DTC Client socket (2) | Connecting to IP: 38.89.227.130. | 2023-12-21 11:43:18.884 Delaying start of download for ESH4.CME. | 2023-12-21 11:43:18.899 Denali Data Feed | Network connection to server complete. | 2023-12-21 11:43:18.925 Denali Data Feed | Starting socket receive thread. | 2023-12-21 11:43:18.925 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-21 11:43:18.925 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-21 11:43:18.968 Denali Data Feed | Sending logon request message. | 2023-12-21 11:43:18.968 Denali Data Feed | Received logon response. | 2023-12-21 11:43:19.015 Denali Data Feed | Server Name: RealTimeServer. | 2023-12-21 11:43:19.015 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-21 11:43:19.015 Denali Data Feed | Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. | 2023-12-21 11:43:19.015 Denali Data Feed | Failed connections: 3 | 2023-12-21 11:43:19.015 Denali Data Feed | Waiting for socket receive thread to end | 2023-12-21 11:43:19.015 DTC Client socket (2) | CloseSocket call. | 2023-12-21 11:43:19.016 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-21 11:43:19.016 Denali Data Feed | Disconnected from the server. | 2023-12-21 11:43:19.016 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-12-21 11:43:19.016 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-21 11:43:19.055 DTC Client socket (2) | Closed. | 2023-12-21 11:43:19.056 Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 443 | 2023-12-21 11:43:21.012 DTC Client socket (2) | Creating socket. | 2023-12-21 11:43:21.013 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-21 11:43:21.013 DTC Client socket (2) | Connecting to IP: 38.103.112.188. | 2023-12-21 11:43:21.013 Denali Data Feed | Network connection to server complete. | 2023-12-21 11:43:21.052 Denali Data Feed | Starting socket receive thread. | 2023-12-21 11:43:21.052 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-21 11:43:21.052 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-21 11:43:21.114 Denali Data Feed | Sending logon request message. | 2023-12-21 11:43:21.114 Denali Data Feed | Received logon response. | 2023-12-21 11:43:21.571 Denali Data Feed | Server Name: RealTimeServer. | 2023-12-21 11:43:21.571 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-21 11:43:21.571 Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-12-21 11:43:21.571 Denali Data Feed | Failed connections: 4 | 2023-12-21 11:43:21.571 Denali Data Feed | Waiting for socket receive thread to end | 2023-12-21 11:43:21.571 DTC Client socket (2) | CloseSocket call. | 2023-12-21 11:43:21.571 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-21 11:43:21.572 Denali Data Feed | Disconnected from the server. | 2023-12-21 11:43:21.572 Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-12-21 11:43:21.572 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-21 11:43:21.611 DTC Client socket (2) | Closed. | 2023-12-21 11:43:21.611 Requesting market depth updates for: ESH4.CME if supported. NumLevels=1400 | 2023-12-21 11:43:23.876 Separate subscription for market depth updates not supported. ESH4.CME | 2023-12-21 11:43:23.876 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Creating socket. Using TLS 1.2. | 2023-12-21 11:43:38.733 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | New receive buffer size: 0 | 2023-12-21 11:43:38.733 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Connecting to IP: 38.79.0.89. | 2023-12-21 11:43:38.733 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Socket gracefully closed by remote side. | 2023-12-21 11:43:39.132 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Socket gracefully closed by remote side. | 2023-12-21 11:43:39.133 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | CloseSocket call. | 2023-12-21 11:43:39.134 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-12-21 11:43:39.134 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Closed. | 2023-12-21 11:43:39.134 HD Request # 2 | Downloading Intraday chart data for ESH4.CME to the file ESH4.CME.scid. Service: cme | 2023-12-21 11:43:49.570 HD Request # 2 | Download start date-time: 2023-12-21 11:43:02.000000. File last date-time: 2023-12-21 11:43:02.123000 | 2023-12-21 11:43:49.571 HD Request # 2 | Using server: ds28.sierracharts.com port 10150 | 2023-12-21 11:43:49.571 Socket (2) | Creating socket. | 2023-12-21 11:43:49.571 Socket (2) | New receive buffer size: 0 | 2023-12-21 11:43:49.571 Socket (2) | Connecting to IP: 38.103.112.187. | 2023-12-21 11:43:49.571 HD Request # 2 | Setting DTC encoding to Binary VLS | 2023-12-21 11:43:49.652 HD Request # 2 | Sending historical data logon request message. | 2023-12-21 11:43:49.652 HD Request # 2 | Requesting Intraday data. Start date-time: 2023-12-21 11:43:02. Record interval: 0. Symbol: ESH24 | 2023-12-21 11:43:49.940 HD Request # 2 | Decompressing data. | 2023-12-21 11:43:49.974 HD Request # 2 | Receiving Intraday data for ESH4.CME starting at 2023-12-21 11:43:02.123000 | 2023-12-21 11:43:50.424 Socket (2) | CloseSocket call. | 2023-12-21 11:43:50.426 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-21 11:43:50.426 Historical data download thread signaled to stop. | 2023-12-21 11:43:50.426 HD Request # 2 | Timestamp of first Intraday data file record written: 2023-12-21 11:43:02.726000. | 2023-12-21 11:43:50.426 HD Request # 2 | Received 1396 Intraday data records from 2023-12-21 11:43:02.123000 to 2023-12-21 11:43:49.148001 (47.0 seconds. Delay: 1.3 seconds) and wrote 1395 records for ESH4.CME | 2023-12-21 11:43:50.426 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2023-12-21 17:43:49.148001 | 2023-12-21 11:43:50.437 HD Request # 2 | Completion time: 1s. | 2023-12-21 11:43:50.437 HD Request # 2 | Intraday data download complete for ESH4.CME. Unique request ID: 2 | 2023-12-21 11:43:50.437 Removing historical data download ID 2. | 2023-12-21 11:43:50.437 Real-time Intraday chart data file updates started for ESH4.CME | 2023-12-21 11:43:50.437 Intraday chart data file opened for ESH4.CME | 2023-12-21 11:43:50.437 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2023-12-21 11:43:50.437 No download requests in the queue to start downloads for. | 2023-12-21 11:43:50.437 Historical data for ESH4.CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-12-21 11:43:50.437 Socket (2) | Socket gracefully closed by remote side. | 2023-12-21 11:43:50.467 Socket (2) | Closed. | 2023-12-21 11:43:50.468 Denali Data Feed | Connecting to the server ds26-2.sierracharts.com. Port 443 | 2023-12-21 11:43:51.583 DTC Client socket (2) | Creating socket. | 2023-12-21 11:43:51.584 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-21 11:43:51.584 DTC Client socket (2) | Connecting to IP: 38.103.112.198. | 2023-12-21 11:43:51.584 Denali Data Feed | Network connection to server complete. | 2023-12-21 11:43:51.621 Denali Data Feed | Starting socket receive thread. | 2023-12-21 11:43:51.621 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-21 11:43:51.622 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-21 11:43:51.673 Denali Data Feed | Sending logon request message. | 2023-12-21 11:43:51.673 Denali Data Feed | Received logon response. | 2023-12-21 11:43:52.138 Denali Data Feed | Server Name: RealTimeServer. | 2023-12-21 11:43:52.138 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-21 11:43:52.138 Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-12-21 11:43:52.138 Denali Data Feed | Failed connections: 5 | 2023-12-21 11:43:52.138 Denali Data Feed | Waiting for socket receive thread to end | 2023-12-21 11:43:52.138 DTC Client socket (2) | CloseSocket call. | 2023-12-21 11:43:52.138 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-21 11:43:52.138 Denali Data Feed | Disconnected from the server. | 2023-12-21 11:43:52.138 Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-12-21 11:43:52.138 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-21 11:43:52.178 DTC Client socket (2) | Closed. | 2023-12-21 11:43:52.179 Denali Data Feed | Connecting to the server ds23-2.sierracharts.com. Port 443 | 2023-12-21 11:44:22.136 DTC Client socket (2) | Creating socket. | 2023-12-21 11:44:22.137 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-21 11:44:22.137 DTC Client socket (2) | Connecting to IP: 38.103.112.184. | 2023-12-21 11:44:22.137 Denali Data Feed | Network connection to server complete. | 2023-12-21 11:44:22.174 Denali Data Feed | Starting socket receive thread. | 2023-12-21 11:44:22.174 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-21 11:44:22.174 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-21 11:44:22.224 Denali Data Feed | Sending logon request message. | 2023-12-21 11:44:22.225 Denali Data Feed | Received logon response. | 2023-12-21 11:44:22.693 Denali Data Feed | Server Name: RealTimeServer. | 2023-12-21 11:44:22.693 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-21 11:44:22.693 Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-12-21 11:44:22.693 Denali Data Feed | Failed connections: 6 | 2023-12-21 11:44:22.693 Denali Data Feed | Waiting for socket receive thread to end | 2023-12-21 11:44:22.693 DTC Client socket (2) | CloseSocket call. | 2023-12-21 11:44:22.694 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-21 11:44:22.694 Denali Data Feed | Disconnected from the server. | 2023-12-21 11:44:22.694 Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-12-21 11:44:22.694 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-21 11:44:22.726 DTC Client socket (2) | Closed. | 2023-12-21 11:44:22.726 File >> Disconnect selected. | 2023-12-21 11:44:28.800 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2023-12-21 11:44:28.800 DTC Client socket (1) | CloseSocket call. | 2023-12-21 11:44:28.801 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-12-21 11:44:28.801 DTC Client socket (0) | CloseSocket call. | 2023-12-21 11:44:28.801 Denali Data Feed | Disconnected from the server. | 2023-12-21 11:44:28.801 Rithmic Direct - DTC | Disconnected. | 2023-12-21 11:44:28.801 DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-12-21 11:44:28.840 DTC Client socket (1) | Closed. | 2023-12-21 11:44:28.840 Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2023-12-21 11:44:29.944 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 | 2023-12-21 11:44:29.944 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-12-21 11:44:29.945 DTC Client socket (1) | New receive buffer size: 0 | 2023-12-21 11:44:29.945 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2023-12-21 11:44:29.945 Rithmic Direct - DTC | Network connection to server complete. | 2023-12-21 11:44:29.982 Rithmic Direct - DTC | Starting socket receive thread. | 2023-12-21 11:44:29.982 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2023-12-21 11:44:29.982 Rithmic Direct - DTC | Sending logon request message. | 2023-12-21 11:44:29.982 Rithmic Direct - DTC | Received logon response. | 2023-12-21 11:44:30.091 Rithmic Direct - DTC | Server Name: . | 2023-12-21 11:44:30.091 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2023-12-21 11:44:30.091 Rithmic Direct - DTC | Successfully connected. | 2023-12-21 11:44:30.091 Rithmic Direct - DTC | Trading is supported. | 2023-12-21 11:44:30.091 Rithmic Direct - DTC | Order cancel and replace is supported. | 2023-12-21 11:44:30.091 Rithmic Direct - DTC | OCO Orders supported. | 2023-12-21 11:44:30.091 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2023-12-21 11:44:30.091 Rithmic Direct - DTC | Connected to server complete. | 2023-12-21 11:44:30.091 No download requests in the queue to start downloads for. | 2023-12-21 11:44:30.092 No download requests in the queue to start downloads for. | 2023-12-21 11:44:30.093 No download requests in the queue to start downloads for. | 2023-12-21 11:44:30.093 No download requests in the queue to start downloads for. | 2023-12-21 11:44:30.093 Mapping ESH4.CME to ESH24. Service code: cme | 2023-12-21 11:44:30.277 Using symbol data fast lookup vector | 2023-12-21 11:44:30.277 Denali Data Feed | Starting real-time market data updates for: ESH4.CME (ESH24). ID: 1 Service code: cme | 2023-12-21 11:44:30.277 Denali Data Feed | Connecting to the server ds23.sierracharts.com. Port 443 | 2023-12-21 11:44:30.277 Denali Data Feed | Requesting security definition data for: ESH4.CME (ESH24). ID: 1 | 2023-12-21 11:44:30.277 Added historical Intraday data request for ESH4.CME to the queue. | 2023-12-21 11:44:30.278 Intraday data recording state for symbol ESH4.CME is set to download 'Pending'. | 2023-12-21 11:44:30.278 Triggering next historical data download in queue. | 2023-12-21 11:44:30.278 DTC Client socket (2) | Creating socket. | 2023-12-21 11:44:30.278 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-21 11:44:30.278 DTC Client socket (2) | Connecting to IP: 38.103.112.183. | 2023-12-21 11:44:30.278 Delaying start of download for ESH4.CME. | 2023-12-21 11:44:30.293 Denali Data Feed | Network connection to server complete. | 2023-12-21 11:44:30.316 Denali Data Feed | Starting socket receive thread. | 2023-12-21 11:44:30.316 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-21 11:44:30.316 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-21 11:44:30.375 Denali Data Feed | Sending logon request message. | 2023-12-21 11:44:30.375 Denali Data Feed | Received logon response. | 2023-12-21 11:44:30.812 Denali Data Feed | Server Name: RealTimeServer. | 2023-12-21 11:44:30.812 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-21 11:44:30.812 Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-12-21 11:44:30.812 Denali Data Feed | Failed connections: 7 | 2023-12-21 11:44:30.812 Denali Data Feed | Waiting for socket receive thread to end | 2023-12-21 11:44:30.812 DTC Client socket (2) | CloseSocket call. | 2023-12-21 11:44:30.813 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-21 11:44:30.813 Denali Data Feed | Disconnected from the server. | 2023-12-21 11:44:30.813 Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-12-21 11:44:30.813 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-21 11:44:30.850 DTC Client socket (2) | Closed. | 2023-12-21 11:44:30.850 Requesting market depth updates for: ESH4.CME if supported. NumLevels=1400 | 2023-12-21 11:44:35.093 Separate subscription for market depth updates not supported. ESH4.CME | 2023-12-21 11:44:35.093 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | Creating socket. Using TLS 1.2. | 2023-12-21 11:44:49.955 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | New receive buffer size: 0 | 2023-12-21 11:44:49.955 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | Connecting to IP: 38.79.0.89. | 2023-12-21 11:44:49.956 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | Socket gracefully closed by remote side. | 2023-12-21 11:44:50.351 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | Socket gracefully closed by remote side. | 2023-12-21 11:44:50.351 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | CloseSocket call. | 2023-12-21 11:44:50.353 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-12-21 11:44:50.353 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | Closed. | 2023-12-21 11:44:50.353 |
| [2023-12-21 18:47:54] |
| User429065 - Posts: 118 |
|
Still no price action and have a green light
|
| [2023-12-21 19:10:18] |
| User429065 - Posts: 118 |
|
Software version: 2568 64-bit | 2023-12-21 13:09:24.659 Primary Thread ID: 6656 | 2023-12-21 13:09:24.659 Usage end date: 2023-12-25 | 2023-12-21 13:09:24.659 Enabled for: Advanced Features 2. | 2023-12-21 13:09:24.659 Enabled for: Sierra Chart Historical Data Service. | 2023-12-21 13:09:24.659 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-12-21 13:09:24.659 Enabled for: Delayed Denali Exchange Data Feed. | 2023-12-21 13:09:24.659 Enabled for exchange2: CME | 2023-12-21 13:09:24.659 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-12-21 13:09:24.659 Current selected Data/Trading service: Rithmic Direct - DTC | 2023-12-21 13:09:24.659 Custom symbol settings values: enabled | 2023-12-21 13:09:24.659 Chart Update Interval: 200 | 2023-12-21 13:09:24.659 Intraday Data Storage Time Unit: 0 | 2023-12-21 13:09:24.659 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-12-21 13:09:24.659 2023-12-21 19:09:24 Local computer time in UTC | 2023-12-21 13:09:24.659 2023-12-21 13:09:24 Local computer time in SC Time Zone | 2023-12-21 13:09:24.659 2023-12-21 17:42:15 Server time in UTC | 2023-12-21 13:09:24.659 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-12-21 13:09:24.659 Program path: C:\SierraChart\ | 2023-12-21 13:09:24.659 Data Files path: C:\SierraChart\Data\ | 2023-12-21 13:09:24.659 OS Version Number: 10.0 | 2023-12-21 13:09:24.659 Locale Setting: C | 2023-12-21 13:09:24.659 DLLs: Convergent.dll, Convergent_64.dll, DivergenceIndicatorWithAlerts_64.dll, DivergenceIndicator_64.dll, ETFISv3.dll, ETFISv3_64.dll, ETOFSv2.0.dll, ETOFSv2.0_64.dll, GomBang_64.dll, harmonicPatterns.DLL, harmonicPatterns_64.DLL, HideStudies_64.dll, HighVAP_64.dll, HPC_Sierra.DLL, HPC_Sierra_64.DLL, HT_StratGuide.dll, OFA Bars (by Zdislav)_64.dll, RTscanUBa_rc3.dll, scanABVDT_b2.dll, scanABVDT_b3.dll, sst_FreeBundle.dll, sst_FreeBundle_2151.dll, sst_FreeBundle_2151_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll | 2023-12-21 13:09:24.660 Allowed protected custom studies: SST_FreeBundle, Trade29 Divergence, TrendeX, TWFX_Free, zyp_app | 2023-12-21 13:09:24.660 Crash reporter started: true | 2023-12-21 13:09:24.660 Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2023-12-21 13:09:30.068 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 | 2023-12-21 13:09:30.068 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-12-21 13:09:30.068 DTC Client socket (1) | New receive buffer size: 0 | 2023-12-21 13:09:30.069 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2023-12-21 13:09:30.069 Rithmic Direct - DTC | Network connection to server complete. | 2023-12-21 13:09:30.109 Rithmic Direct - DTC | Starting socket receive thread. | 2023-12-21 13:09:30.109 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2023-12-21 13:09:30.109 Rithmic Direct - DTC | Sending logon request message. | 2023-12-21 13:09:30.109 Rithmic Direct - DTC | Received logon response. | 2023-12-21 13:09:30.225 Rithmic Direct - DTC | Server Name: . | 2023-12-21 13:09:30.225 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2023-12-21 13:09:30.225 Rithmic Direct - DTC | Successfully connected. | 2023-12-21 13:09:30.225 Rithmic Direct - DTC | Trading is supported. | 2023-12-21 13:09:30.225 Rithmic Direct - DTC | Order cancel and replace is supported. | 2023-12-21 13:09:30.225 Rithmic Direct - DTC | OCO Orders supported. | 2023-12-21 13:09:30.225 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2023-12-21 13:09:30.225 Rithmic Direct - DTC | Connected to server complete. | 2023-12-21 13:09:30.225 No download requests in the queue to start downloads for. | 2023-12-21 13:09:30.226 No download requests in the queue to start downloads for. | 2023-12-21 13:09:30.226 No download requests in the queue to start downloads for. | 2023-12-21 13:09:30.226 No download requests in the queue to start downloads for. | 2023-12-21 13:09:30.226 Using symbol data fast lookup vector | 2023-12-21 13:09:30.412 Rithmic Direct - DTC | Starting real-time market data updates for: MESH24_FUT_CME. ID: 1 | 2023-12-21 13:09:30.412 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50529 | 2023-12-21 13:09:30.414 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-12-21 13:09:30.414 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-21 13:09:30.415 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2023-12-21 13:09:30.415 Rithmic Direct - DTC | Requesting security definition data for: MESH24_FUT_CME. ID: 1 | 2023-12-21 13:09:30.416 Requesting market depth updates for: MESH24_FUT_CME if supported. NumLevels=1400 | 2023-12-21 13:09:30.416 Separate subscription for market depth updates not supported. MESH24_FUT_CME | 2023-12-21 13:09:30.416 Rithmic Direct - DTC | Starting real-time market data updates for: ESH24_FUT_CME. ID: 2 | 2023-12-21 13:09:30.416 Rithmic Direct - DTC | Requesting security definition data for: ESH24_FUT_CME. ID: 2 | 2023-12-21 13:09:30.416 Added historical Intraday data request for ESH24_FUT_CME to the queue. | 2023-12-21 13:09:30.416 Intraday data recording state for symbol ESH24_FUT_CME is set to download 'Pending'. | 2023-12-21 13:09:30.416 Triggering next historical data download in queue. | 2023-12-21 13:09:30.416 Delaying start of download for ESH24_FUT_CME. | 2023-12-21 13:09:30.416 Requesting market depth updates for: ESH24_FUT_CME if supported. NumLevels=1400 | 2023-12-21 13:09:30.450 Separate subscription for market depth updates not supported. ESH24_FUT_CME | 2023-12-21 13:09:30.450 SC Data with Depth | Starting real-time market data updates for: TICK-NYSE. ID: 3 Service code: statscalc | 2023-12-21 13:09:30.450 SC Data with Depth | Connecting to the server ds4.sierracharts.com. Port 443 | 2023-12-21 13:09:30.450 SC Data with Depth | Requesting security definition data for: TICK-NYSE. ID: 3 | 2023-12-21 13:09:30.450 Added historical Intraday data request for TICK-NYSE to the queue. | 2023-12-21 13:09:30.450 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2023-12-21 13:09:30.450 Triggering next historical data download in queue. | 2023-12-21 13:09:30.450 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2023-12-21 13:09:30.452 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2023-12-21 13:09:30.452 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2023-12-21 13:09:30.452 Rithmic Direct - DTC (Data) | Sending logon request message. | 2023-12-21 13:09:30.452 DTC Client socket (3) | Creating socket. | 2023-12-21 13:09:30.531 DTC Client socket (3) | New receive buffer size: 0 | 2023-12-21 13:09:30.531 DTC Client socket (3) | Connecting to IP: 38.103.112.200. | 2023-12-21 13:09:30.531 Rithmic Direct - DTC (Data) | Received logon response. | 2023-12-21 13:09:30.560 Rithmic Direct - DTC (Data) | Server Name: . | 2023-12-21 13:09:30.560 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2023-12-21 13:09:30.560 Rithmic Direct - DTC (Data) | Logon error received from server: permission denied | 2023-12-21 13:09:30.560 Rithmic Direct - DTC (Data) | Failed connections: 1 | 2023-12-21 13:09:30.560 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2023-12-21 13:09:30.560 DTC Client socket (2) | CloseSocket call. | 2023-12-21 13:09:30.560 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-21 13:09:30.560 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2023-12-21 13:09:30.560 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2023-12-21 13:09:30.560 SC Data with Depth | Network connection to server complete. | 2023-12-21 13:09:30.575 SC Data with Depth | Starting socket receive thread. | 2023-12-21 13:09:30.575 SC Data with Depth | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-21 13:09:30.575 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-21 13:09:30.596 DTC Client socket (2) | Closed. | 2023-12-21 13:09:30.596 SC Data with Depth | Setting DTC encoding to Binary VLS | 2023-12-21 13:09:30.624 SC Data with Depth | Sending logon request message. | 2023-12-21 13:09:30.624 SC Data with Depth | Received logon response. | 2023-12-21 13:09:30.998 SC Data with Depth | Server Name: SC Realtime Server. | 2023-12-21 13:09:30.998 SC Data with Depth | Server protocol version: 8. Client protocol version: 8 | 2023-12-21 13:09:30.998 SC Data with Depth | Successfully connected. | 2023-12-21 13:09:30.998 SC Data with Depth | Trading is not supported. | 2023-12-21 13:09:30.998 SC Data with Depth | Restarting real-time data updates for symbol: TICK-NYSE | 2023-12-21 13:09:30.998 SC Data with Depth | Received security definition for symbol TICK-NYSE | 2023-12-21 13:09:31.122 Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2023-12-21 13:09:32.556 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50529 | 2023-12-21 13:09:32.556 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-12-21 13:09:32.556 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-21 13:09:32.557 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2023-12-21 13:09:32.557 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2023-12-21 13:09:32.715 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2023-12-21 13:09:32.715 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2023-12-21 13:09:32.715 Rithmic Direct - DTC (Data) | Sending logon request message. | 2023-12-21 13:09:32.715 Rithmic Direct - DTC (Data) | Received logon response. | 2023-12-21 13:09:32.821 Rithmic Direct - DTC (Data) | Server Name: . | 2023-12-21 13:09:32.821 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2023-12-21 13:09:32.821 Rithmic Direct - DTC (Data) | Logon error received from server: permission denied | 2023-12-21 13:09:32.821 Rithmic Direct - DTC (Data) | Failed connections: 2 | 2023-12-21 13:09:32.821 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2023-12-21 13:09:32.821 DTC Client socket (2) | CloseSocket call. | 2023-12-21 13:09:32.821 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2023-12-21 13:09:32.821 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2023-12-21 13:09:32.821 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-21 13:09:32.821 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-21 13:09:32.857 DTC Client socket (2) | Closed. | 2023-12-21 13:09:32.857 Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2023-12-21 13:09:34.846 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50529 | 2023-12-21 13:09:34.846 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-12-21 13:09:34.846 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-21 13:09:34.847 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2023-12-21 13:09:34.847 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2023-12-21 13:09:34.883 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2023-12-21 13:09:34.883 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2023-12-21 13:09:34.883 Rithmic Direct - DTC (Data) | Sending logon request message. | 2023-12-21 13:09:34.883 Rithmic Direct - DTC (Data) | Received logon response. | 2023-12-21 13:09:35.036 Rithmic Direct - DTC (Data) | Server Name: . | 2023-12-21 13:09:35.036 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2023-12-21 13:09:35.037 Rithmic Direct - DTC (Data) | Logon error received from server: permission denied | 2023-12-21 13:09:35.037 Rithmic Direct - DTC (Data) | Failed connections: 3 | 2023-12-21 13:09:35.037 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2023-12-21 13:09:35.037 DTC Client socket (2) | CloseSocket call. | 2023-12-21 13:09:35.037 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-21 13:09:35.037 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2023-12-21 13:09:35.037 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2023-12-21 13:09:35.037 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-21 13:09:35.074 DTC Client socket (2) | Closed. | 2023-12-21 13:09:35.075 Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2023-12-21 13:09:37.034 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50529 | 2023-12-21 13:09:37.034 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-12-21 13:09:37.034 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-21 13:09:37.035 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2023-12-21 13:09:37.035 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2023-12-21 13:09:37.074 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2023-12-21 13:09:37.074 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2023-12-21 13:09:37.074 Rithmic Direct - DTC (Data) | Sending logon request message. | 2023-12-21 13:09:37.074 Rithmic Direct - DTC (Data) | Received logon response. | 2023-12-21 13:09:37.194 Rithmic Direct - DTC (Data) | Server Name: . | 2023-12-21 13:09:37.194 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2023-12-21 13:09:37.194 Rithmic Direct - DTC (Data) | Logon error received from server: permission denied | 2023-12-21 13:09:37.194 Rithmic Direct - DTC (Data) | Failed connections: 4 | 2023-12-21 13:09:37.194 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2023-12-21 13:09:37.194 DTC Client socket (2) | CloseSocket call. | 2023-12-21 13:09:37.194 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-21 13:09:37.194 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2023-12-21 13:09:37.194 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2023-12-21 13:09:37.194 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-21 13:09:37.236 DTC Client socket (2) | Closed. | 2023-12-21 13:09:37.236 Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2023-12-21 13:09:39.207 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50529 | 2023-12-21 13:09:39.207 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-12-21 13:09:39.207 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-21 13:09:39.208 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2023-12-21 13:09:39.208 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2023-12-21 13:09:39.245 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2023-12-21 13:09:39.245 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2023-12-21 13:09:39.245 Rithmic Direct - DTC (Data) | Sending logon request message. | 2023-12-21 13:09:39.245 Rithmic Direct - DTC (Data) | Received logon response. | 2023-12-21 13:09:39.353 Rithmic Direct - DTC (Data) | Server Name: . | 2023-12-21 13:09:39.353 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2023-12-21 13:09:39.353 Rithmic Direct - DTC (Data) | Logon error received from server: permission denied | 2023-12-21 13:09:39.353 Rithmic Direct - DTC (Data) | Failed connections: 5 | 2023-12-21 13:09:39.353 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2023-12-21 13:09:39.353 DTC Client socket (2) | CloseSocket call. | 2023-12-21 13:09:39.354 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-21 13:09:39.354 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2023-12-21 13:09:39.354 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2023-12-21 13:09:39.354 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-21 13:09:39.390 DTC Client socket (2) | Closed. | 2023-12-21 13:09:39.390 Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2023-12-21 13:09:41.352 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50529 | 2023-12-21 13:09:41.352 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-12-21 13:09:41.352 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-21 13:09:41.353 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2023-12-21 13:09:41.353 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2023-12-21 13:09:41.389 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2023-12-21 13:09:41.389 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2023-12-21 13:09:41.389 Rithmic Direct - DTC (Data) | Sending logon request message. | 2023-12-21 13:09:41.389 Rithmic Direct - DTC (Data) | Received logon response. | 2023-12-21 13:09:41.502 Rithmic Direct - DTC (Data) | Server Name: . | 2023-12-21 13:09:41.502 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2023-12-21 13:09:41.502 Rithmic Direct - DTC (Data) | Logon error received from server: permission denied | 2023-12-21 13:09:41.502 Rithmic Direct - DTC (Data) | Failed connections: 6 | 2023-12-21 13:09:41.502 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2023-12-21 13:09:41.502 DTC Client socket (2) | CloseSocket call. | 2023-12-21 13:09:41.502 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-21 13:09:41.502 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2023-12-21 13:09:41.502 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2023-12-21 13:09:41.502 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-21 13:09:41.537 DTC Client socket (2) | Closed. | 2023-12-21 13:09:41.537 Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2023-12-21 13:09:43.500 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50529 | 2023-12-21 13:09:43.500 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-12-21 13:09:43.500 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-21 13:09:43.501 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2023-12-21 13:09:43.501 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2023-12-21 13:09:43.537 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2023-12-21 13:09:43.537 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2023-12-21 13:09:43.537 Rithmic Direct - DTC (Data) | Sending logon request message. | 2023-12-21 13:09:43.537 Rithmic Direct - DTC (Data) | Received logon response. | 2023-12-21 13:09:43.648 Rithmic Direct - DTC (Data) | Server Name: . | 2023-12-21 13:09:43.648 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2023-12-21 13:09:43.648 Rithmic Direct - DTC (Data) | Logon error received from server: permission denied | 2023-12-21 13:09:43.648 Rithmic Direct - DTC (Data) | Failed connections: 7 | 2023-12-21 13:09:43.648 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2023-12-21 13:09:43.648 DTC Client socket (2) | CloseSocket call. | 2023-12-21 13:09:43.648 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-21 13:09:43.648 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2023-12-21 13:09:43.648 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2023-12-21 13:09:43.648 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-21 13:09:43.684 DTC Client socket (2) | Closed. | 2023-12-21 13:09:43.685 Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2023-12-21 13:09:45.655 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50529 | 2023-12-21 13:09:45.655 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-12-21 13:09:45.655 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-21 13:09:45.656 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2023-12-21 13:09:45.656 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2023-12-21 13:09:45.692 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2023-12-21 13:09:45.692 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2023-12-21 13:09:45.692 Rithmic Direct - DTC (Data) | Sending logon request message. | 2023-12-21 13:09:45.692 Rithmic Direct - DTC (Data) | Received logon response. | 2023-12-21 13:09:45.803 Rithmic Direct - DTC (Data) | Server Name: . | 2023-12-21 13:09:45.803 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2023-12-21 13:09:45.803 Rithmic Direct - DTC (Data) | Logon error received from server: permission denied | 2023-12-21 13:09:45.803 Rithmic Direct - DTC (Data) | Failed connections: 8 | 2023-12-21 13:09:45.803 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2023-12-21 13:09:45.803 DTC Client socket (2) | CloseSocket call. | 2023-12-21 13:09:45.804 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2023-12-21 13:09:45.804 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2023-12-21 13:09:45.804 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-21 13:09:45.804 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-21 13:09:45.840 DTC Client socket (2) | Closed. | 2023-12-21 13:09:45.840 HD Request # 13 | Downloading Intraday chart data for ESH24_FUT_CME to the file ESH24_FUT_CME.scid. Service: rithmic_v2.trading | 2023-12-21 13:09:46.334 HD Request # 13 | Download start date-time: 2023-08-23 14:09:46.000000. File last date-time: 00:00:00.000000 | 2023-12-21 13:09:46.334 HD Request # 13 | Using server: rsc.rithmic.com port 50530. Use encryption. | 2023-12-21 13:09:46.334 Socket (2) | Creating socket. Using TLS 1.2. | 2023-12-21 13:09:46.335 Socket (2) | New receive buffer size: 0 | 2023-12-21 13:09:46.335 Socket (2) | Connecting to IP: 216.57.156.163. | 2023-12-21 13:09:46.335 HD Request # 13 | Sending historical data logon request message. | 2023-12-21 13:09:46.375 Socket (2) | CloseSocket call. | 2023-12-21 13:09:46.489 HD Request # 13 | Error downloading historical Intraday data for ESH24_FUT_CME. Historical data logon error: permission denied | 2023-12-21 13:09:46.489 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-21 13:09:46.489 Added historical Intraday data request for ESH24_FUT_CME to the queue. | 2023-12-21 13:09:46.489 Triggering next historical data download in queue. | 2023-12-21 13:09:46.489 Historical data download thread signaled to stop. | 2023-12-21 13:09:46.489 HD Request # 13 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for ESH24_FUT_CME | 2023-12-21 13:09:46.489 HD Request # 13 | Completion time: 0s. | 2023-12-21 13:09:46.489 HD Request # 14 | Downloading Intraday chart data for ESH24_FUT_CME to the file ESH24_FUT_CME.scid. Service: rithmic_v2.trading | 2023-12-21 13:09:46.489 HD Request # 14 | Download start date-time: 2023-08-23 14:09:46.000000. File last date-time: 00:00:00.000000 | 2023-12-21 13:09:46.490 HD Request # 14 | Using server: rsc.rithmic.com port 50530. Use encryption. | 2023-12-21 13:09:46.490 Socket (4) | Creating socket. Using TLS 1.2. | 2023-12-21 13:09:46.490 Socket (4) | New receive buffer size: 0 | 2023-12-21 13:09:46.490 Socket (4) | Connecting to IP: 216.57.156.163. | 2023-12-21 13:09:46.490 Socket (2) | Socket gracefully closed by remote side. | 2023-12-21 13:09:46.526 Socket (2) | Closed. | 2023-12-21 13:09:46.526 HD Request # 14 | Sending historical data logon request message. | 2023-12-21 13:09:46.529 Socket (4) | CloseSocket call. | 2023-12-21 13:09:46.641 HD Request # 14 | Error downloading historical Intraday data for ESH24_FUT_CME. Historical data logon error: permission denied | 2023-12-21 13:09:46.641 Socket (4) | Shutdown started. Waiting for graceful close. | 2023-12-21 13:09:46.642 Added historical Intraday data request for ESH24_FUT_CME to the queue. | 2023-12-21 13:09:46.642 Triggering next historical data download in queue. | 2023-12-21 13:09:46.642 Historical data download thread signaled to stop. | 2023-12-21 13:09:46.642 HD Request # 14 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for ESH24_FUT_CME | 2023-12-21 13:09:46.642 HD Request # 14 | Completion time: 0s. | 2023-12-21 13:09:46.642 HD Request # 15 | Downloading Intraday chart data for ESH24_FUT_CME to the file ESH24_FUT_CME.scid. Service: rithmic_v2.trading | 2023-12-21 13:09:46.642 HD Request # 15 | Download start date-time: 2023-08-23 14:09:46.000000. File last date-time: 00:00:00.000000 | 2023-12-21 13:09:46.642 HD Request # 15 | Using server: rsc.rithmic.com port 50530. Use encryption. | 2023-12-21 13:09:46.642 Socket (2) | Creating socket. Using TLS 1.2. | 2023-12-21 13:09:46.643 Socket (2) | New receive buffer size: 0 | 2023-12-21 13:09:46.643 Socket (2) | Connecting to IP: 216.57.156.163. | 2023-12-21 13:09:46.643 Socket (4) | Socket gracefully closed by remote side. | 2023-12-21 13:09:46.677 Socket (4) | Closed. | 2023-12-21 13:09:46.677 HD Request # 15 | Sending historical data logon request message. | 2023-12-21 13:09:46.682 Socket (2) | CloseSocket call. | 2023-12-21 13:09:46.793 HD Request # 15 | Error downloading historical Intraday data for ESH24_FUT_CME. Historical data logon error: permission denied | 2023-12-21 13:09:46.793 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-21 13:09:46.793 Historical data download thread signaled to stop. | 2023-12-21 13:09:46.793 HD Request # 15 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for ESH24_FUT_CME | 2023-12-21 13:09:46.793 HD Request # 15 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2023-12-21 13:09:46.793 HD Request # 15 | Completion time: 0s. | 2023-12-21 13:09:46.793 HD Request # 15 | Intraday data download complete for ESH24_FUT_CME. Unique request ID: 9 | 2023-12-21 13:09:46.793 Removing historical data download ID 9. | 2023-12-21 13:09:46.793 Real-time Intraday chart data file updates started for ESH24_FUT_CME | 2023-12-21 13:09:46.793 Intraday chart data file opened for ESH24_FUT_CME | 2023-12-21 13:09:46.793 HD Request # 15 | Enabling Intraday chart updating for symbol. | 2023-12-21 13:09:46.793 Triggering next historical data download in queue. | 2023-12-21 13:09:46.793 HD Request # 16 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2023-12-21 13:09:46.793 HD Request # 16 | Download start date-time: 2023-12-21 13:08:59.000000. File last date-time: 2023-12-21 13:08:59.962001 | 2023-12-21 13:09:46.794 HD Request # 16 | Using server: ds4.sierracharts.com port 10150 | 2023-12-21 13:09:46.794 Socket (4) | Creating socket. | 2023-12-21 13:09:46.794 Socket (4) | New receive buffer size: 0 | 2023-12-21 13:09:46.794 Socket (4) | Connecting to IP: 38.103.112.200. | 2023-12-21 13:09:46.794 Socket (2) | Socket gracefully closed by remote side. | 2023-12-21 13:09:46.829 Socket (2) | Closed. | 2023-12-21 13:09:46.829 HD Request # 16 | Setting DTC encoding to Binary VLS | 2023-12-21 13:09:46.881 HD Request # 16 | Sending historical data logon request message. | 2023-12-21 13:09:46.881 HD Request # 16 | Requesting Intraday data. Start date-time: 2023-12-21 13:08:59. Record interval: 0. Symbol: TICK-NYSE | 2023-12-21 13:09:47.161 HD Request # 16 | Decompressing data. | 2023-12-21 13:09:47.195 HD Request # 16 | Receiving Intraday data for TICK-NYSE starting at 2023-12-21 13:08:59.000000 | 2023-12-21 13:09:47.530 Socket (4) | CloseSocket call. | 2023-12-21 13:09:47.531 Historical data download thread signaled to stop. | 2023-12-21 13:09:47.531 Socket (4) | Shutdown started. Waiting for graceful close. | 2023-12-21 13:09:47.531 HD Request # 16 | Timestamp of first Intraday data file record written: 2023-12-21 13:09:00.000000. | 2023-12-21 13:09:47.531 HD Request # 16 | Received 47 Intraday data records from 2023-12-21 13:08:59.000000 to 2023-12-21 13:09:45.000000 (46.0 seconds. Delay: 2.5 seconds) and wrote 46 records for TICK-NYSE | 2023-12-21 13:09:47.531 HD Request # 16 | Add time&sales data | Remembered last file record date-time: 2023-12-21 19:09:45.000000 | 2023-12-21 13:09:47.542 Added 22 Time and Sales records to Intraday data file for TICK-NYSE after download. | 2023-12-21 13:09:47.543 HD Request # 16 | Completion time: 1s. | 2023-12-21 13:09:47.543 HD Request # 16 | Intraday data download complete for TICK-NYSE. Unique request ID: 10 | 2023-12-21 13:09:47.543 Removing historical data download ID 10. | 2023-12-21 13:09:47.543 Real-time Intraday chart data file updates started for TICK-NYSE | 2023-12-21 13:09:47.543 Intraday chart data file opened for TICK-NYSE | 2023-12-21 13:09:47.543 HD Request # 16 | Enabling Intraday chart updating for symbol. | 2023-12-21 13:09:47.543 No download requests in the queue to start downloads for. | 2023-12-21 13:09:47.543 Socket (4) | Socket gracefully closed by remote side. | 2023-12-21 13:09:47.567 Socket (4) | Closed. | 2023-12-21 13:09:47.567 Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2023-12-21 13:09:47.818 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50529 | 2023-12-21 13:09:47.818 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-12-21 13:09:47.818 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-21 13:09:47.819 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2023-12-21 13:09:47.819 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2023-12-21 13:09:47.854 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2023-12-21 13:09:47.854 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2023-12-21 13:09:47.855 Rithmic Direct - DTC (Data) | Sending logon request message. | 2023-12-21 13:09:47.855 Rithmic Direct - DTC (Data) | Received logon response. | 2023-12-21 13:09:47.973 Rithmic Direct - DTC (Data) | Server Name: . | 2023-12-21 13:09:47.973 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2023-12-21 13:09:47.973 Rithmic Direct - DTC (Data) | Logon error received from server: permission denied | 2023-12-21 13:09:47.973 Rithmic Direct - DTC (Data) | Failed connections: 9 | 2023-12-21 13:09:47.973 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2023-12-21 13:09:47.973 DTC Client socket (2) | CloseSocket call. | 2023-12-21 13:09:47.974 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2023-12-21 13:09:47.974 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2023-12-21 13:09:47.974 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-21 13:09:47.974 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-21 13:09:48.013 DTC Client socket (2) | Closed. | 2023-12-21 13:09:48.013 |
| [2023-12-21 19:11:57] |
| User429065 - Posts: 118 |
|
The first log is for symbol ESH4.CME which does not populate and the second log is for ESH24_FUT_CME which does populate. Neither shows any price action. Not sure how we're getting 2 different symbols for the same instrument considering they are both Rithmic data. See attached DTS.
Date Time Of Last Edit: 2023-12-21 19:32:22
|
 DTS Apex.JPG / V - Attached On 2023-12-21 19:31:41 UTC - Size: 65.1 KB - 95 views |
| [2023-12-21 20:37:36] |
| User429065 - Posts: 118 |
|
Still nothing. When will this get resolved?
|
| [2023-12-21 21:16:00] |
| John - SC Support - Posts: 36286 |
|
The issue you are having is due to the following in your log: Rithmic Direct - DTC (Data) | Logon error received from server: permission denied
The first thing we would like for you to do is to remove the entries in "Global Settings >> Data/Trade Service Settings >> Main Settings" for the Market Data and Historical Data entries. Completely remove the Username and Passwords from those fields. You do not need them as you are setup to get the CME exchange data from us. Also, check the information at the following link for some other things to look into related to the Permission Denied error: Rithmic Trading Platform Service And finally, you have some incorrect symbols in your charts for Rithmic. In particular, the following: - MESH24_FUT_CME - ESH24_FUT_CME Make sure you use the proper symbols for Rithmic (such as MESH4.CME). You can always find the proper symbol for the service you are using by using the "File >> Find Symbol" page. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-21 22:08:39] |
| User429065 - Posts: 118 |
|
That Rithmic data feed with the symbol ESH4.CME connects me and my trades to Apex Trader Funding. They are the proprietary trading firm that I trade with. So, I can't delete that connection, nor have I had to in the past. Are you suggesting there's another option? Also, the only reason I use the CME Market Data is when I switch over to my personal account with AMP Futures which uses Teton and with the symbol ESH24_FUT_CME. Which while using the APEX login credentials was the only symbol that populated my charts. Which I discovered while trying to troubleshoot the problem I had today with my lost Apex connection. Alright, so I've gone back "again" and selected the correct symbol (exactly as you instructed - and exactly as I always have) for the same data feed that I've always used with Apex. As a result my charts are now populate but at this time (11pm CT) I can't be sure is live. I know it hasn't moved 1 tick for over an hour. So, something has changed which is strange because I haven't done anything different on my end that I done before. One thing is for sure, I can NOT risk this happening again. This cost me $1400 on an evaluation account and an entire trading day that can not be made up. What's most important is how can I be rest assured this will not happen again? So much for the green light, eh? Granted this is the first time this has happened and I respectfully hope it will be the last! Date Time Of Last Edit: 2023-12-22 05:37:03
|
| [2023-12-22 06:37:57] |
| Sierra_Chart Engineering - Posts: 17179 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. ---- You can also refer to: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart ---- When it comes to CME market data access, due to Exchange controls of data, there is always a risk of data interruptions. We have experienced this ourselves. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-12-22 06:39:15
|
| [2023-12-22 15:12:37] |
| User429065 - Posts: 118 |
|
Software version: 2568 64-bit | 2023-12-22 09:11:42.468 Primary Thread ID: 4584 | 2023-12-22 09:11:42.468 Usage end date: 2023-12-25 | 2023-12-22 09:11:42.468 Enabled for: Advanced Features 2. | 2023-12-22 09:11:42.468 Enabled for: Sierra Chart Historical Data Service. | 2023-12-22 09:11:42.468 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-12-22 09:11:42.468 Enabled for: Delayed Denali Exchange Data Feed. | 2023-12-22 09:11:42.468 Enabled for exchange2: CME | 2023-12-22 09:11:42.468 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-12-22 09:11:42.468 Current selected Data/Trading service: Rithmic Direct - DTC | 2023-12-22 09:11:42.468 Custom symbol settings values: enabled | 2023-12-22 09:11:42.468 Chart Update Interval: 200 | 2023-12-22 09:11:42.468 Intraday Data Storage Time Unit: 0 | 2023-12-22 09:11:42.468 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-12-22 09:11:42.468 2023-12-22 15:11:42 Local computer time in UTC | 2023-12-22 09:11:42.468 2023-12-22 09:11:42 Local computer time in SC Time Zone | 2023-12-22 09:11:42.468 2023-12-22 15:03:50 Server time in UTC | 2023-12-22 09:11:42.468 Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-12-22 09:11:42.468 Program path: C:\SierraChart\ | 2023-12-22 09:11:42.468 Data Files path: C:\SierraChart\Data\ | 2023-12-22 09:11:42.468 OS Version Number: 10.0 | 2023-12-22 09:11:42.468 Locale Setting: C | 2023-12-22 09:11:42.468 DLLs: Convergent.dll, Convergent_64.dll, DivergenceIndicatorWithAlerts_64.dll, DivergenceIndicator_64.dll, ETFISv3.dll, ETFISv3_64.dll, ETOFSv2.0.dll, ETOFSv2.0_64.dll, GomBang_64.dll, harmonicPatterns.DLL, harmonicPatterns_64.DLL, HideStudies_64.dll, HighVAP_64.dll, HPC_Sierra.DLL, HPC_Sierra_64.DLL, HT_StratGuide.dll, OFA Bars (by Zdislav)_64.dll, RTscanUBa_rc3.dll, scanABVDT_b2.dll, scanABVDT_b3.dll, sst_FreeBundle.dll, sst_FreeBundle_2151.dll, sst_FreeBundle_2151_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll | 2023-12-22 09:11:42.469 Allowed protected custom studies: SST_FreeBundle, Trade29 Divergence, TrendeX, TWFX_Free, zyp_app | 2023-12-22 09:11:42.469 Crash reporter started: true | 2023-12-22 09:11:42.469 Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2023-12-22 09:11:46.586 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 | 2023-12-22 09:11:46.586 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-12-22 09:11:46.591 DTC Client socket (1) | New receive buffer size: 0 | 2023-12-22 09:11:46.592 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2023-12-22 09:11:46.592 Rithmic Direct - DTC | Network connection to server complete. | 2023-12-22 09:11:46.629 Rithmic Direct - DTC | Starting socket receive thread. | 2023-12-22 09:11:46.629 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2023-12-22 09:11:46.629 Rithmic Direct - DTC | Sending logon request message. | 2023-12-22 09:11:46.629 Rithmic Direct - DTC | Received logon response. | 2023-12-22 09:11:46.742 Rithmic Direct - DTC | Server Name: . | 2023-12-22 09:11:46.742 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 09:11:46.742 Rithmic Direct - DTC | Successfully connected. | 2023-12-22 09:11:46.742 Rithmic Direct - DTC | Trading is supported. | 2023-12-22 09:11:46.742 Rithmic Direct - DTC | Order cancel and replace is supported. | 2023-12-22 09:11:46.742 Rithmic Direct - DTC | OCO Orders supported. | 2023-12-22 09:11:46.742 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2023-12-22 09:11:46.742 Rithmic Direct - DTC | Connected to server complete. | 2023-12-22 09:11:46.742 No download requests in the queue to start downloads for. | 2023-12-22 09:11:46.743 No download requests in the queue to start downloads for. | 2023-12-22 09:11:46.743 No download requests in the queue to start downloads for. | 2023-12-22 09:11:46.743 No download requests in the queue to start downloads for. | 2023-12-22 09:11:46.743 Mapping ESH4.CME to ESH24. Service code: cme | 2023-12-22 09:11:46.835 Using symbol data fast lookup vector | 2023-12-22 09:11:46.835 Denali Data Feed | Starting real-time market data updates for: ESH4.CME (ESH24). ID: 1 Service code: cme | 2023-12-22 09:11:46.835 Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 10048 | 2023-12-22 09:11:46.835 Denali Data Feed | Requesting security definition data for: ESH4.CME (ESH24). ID: 1 | 2023-12-22 09:11:46.835 Added historical Intraday data request for ESH4.CME to the queue. | 2023-12-22 09:11:46.835 Intraday data recording state for symbol ESH4.CME is set to download 'Pending'. | 2023-12-22 09:11:46.835 Triggering next historical data download in queue. | 2023-12-22 09:11:46.835 DTC Client socket (2) | Creating socket. | 2023-12-22 09:11:46.836 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-22 09:11:46.836 DTC Client socket (2) | Connecting to IP: 38.142.170.155. | 2023-12-22 09:11:46.836 Delaying start of download for ESH4.CME. | 2023-12-22 09:11:46.851 Denali Data Feed | Network connection to server complete. | 2023-12-22 09:11:46.897 Denali Data Feed | Starting socket receive thread. | 2023-12-22 09:11:46.897 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-22 09:11:46.898 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-22 09:11:46.968 Denali Data Feed | Sending logon request message. | 2023-12-22 09:11:46.968 Denali Data Feed | Received logon response. | 2023-12-22 09:11:47.031 Denali Data Feed | Server Name: RealTimeServer. | 2023-12-22 09:11:47.031 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 09:11:47.031 Denali Data Feed | Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. | 2023-12-22 09:11:47.031 Denali Data Feed | Failed connections: 19 | 2023-12-22 09:11:47.031 Denali Data Feed | Waiting for socket receive thread to end | 2023-12-22 09:11:47.031 DTC Client socket (2) | CloseSocket call. | 2023-12-22 09:11:47.031 Denali Data Feed | Disconnected from the server. | 2023-12-22 09:11:47.031 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-12-22 09:11:47.031 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-22 09:11:47.031 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-22 09:11:47.081 DTC Client socket (2) | Closed. | 2023-12-22 09:11:47.081 Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 443 | 2023-12-22 09:11:49.027 DTC Client socket (2) | Creating socket. | 2023-12-22 09:11:49.028 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-22 09:11:49.028 DTC Client socket (2) | Connecting to IP: 38.103.112.187. | 2023-12-22 09:11:49.028 Denali Data Feed | Network connection to server complete. | 2023-12-22 09:11:49.064 Denali Data Feed | Starting socket receive thread. | 2023-12-22 09:11:49.064 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-22 09:11:49.064 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-22 09:11:49.110 Denali Data Feed | Sending logon request message. | 2023-12-22 09:11:49.110 Denali Data Feed | Received logon response. | 2023-12-22 09:11:49.549 Denali Data Feed | Server Name: RealTimeServer. | 2023-12-22 09:11:49.549 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 09:11:49.549 Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-12-22 09:11:49.549 Denali Data Feed | Failed connections: 20 | 2023-12-22 09:11:49.549 Denali Data Feed | Waiting for socket receive thread to end | 2023-12-22 09:11:49.549 DTC Client socket (2) | CloseSocket call. | 2023-12-22 09:11:49.550 Denali Data Feed | Disconnected from the server. | 2023-12-22 09:11:49.550 Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-12-22 09:11:49.550 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-22 09:11:49.550 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-22 09:11:49.584 DTC Client socket (2) | Closed. | 2023-12-22 09:11:49.584 Requesting market depth updates for: ESH4.CME if supported. NumLevels=1400 | 2023-12-22 09:11:51.741 Separate subscription for market depth updates not supported. ESH4.CME | 2023-12-22 09:11:51.741 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | Creating socket. Using TLS 1.2. | 2023-12-22 09:12:06.584 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | New receive buffer size: 0 | 2023-12-22 09:12:06.584 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | Connecting to IP: 38.79.0.89. | 2023-12-22 09:12:06.584 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | Socket gracefully closed by remote side. | 2023-12-22 09:12:06.983 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | Socket gracefully closed by remote side. | 2023-12-22 09:12:06.984 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | CloseSocket call. | 2023-12-22 09:12:06.985 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-12-22 09:12:06.985 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | Closed. | 2023-12-22 09:12:06.985 HD Request # 5 | Downloading Intraday chart data for ESH4.CME to the file ESH4.CME.scid. Service: cme | 2023-12-22 09:12:17.505 HD Request # 5 | Download start date-time: 2023-12-22 09:08:57.000000. File last date-time: 2023-12-22 09:08:57.583003 | 2023-12-22 09:12:17.506 HD Request # 5 | Using server: ds26.sierracharts.com port 10150 | 2023-12-22 09:12:17.506 Socket (2) | Creating socket. | 2023-12-22 09:12:17.506 Socket (2) | New receive buffer size: 0 | 2023-12-22 09:12:17.506 Socket (2) | Connecting to IP: 38.103.112.197. | 2023-12-22 09:12:17.506 HD Request # 5 | Setting DTC encoding to Binary VLS | 2023-12-22 09:12:17.589 HD Request # 5 | Sending historical data logon request message. | 2023-12-22 09:12:17.590 HD Request # 5 | Requesting Intraday data. Start date-time: 2023-12-22 09:08:57. Record interval: 0. Symbol: ESH24 | 2023-12-22 09:12:17.880 HD Request # 5 | Decompressing data. | 2023-12-22 09:12:17.914 HD Request # 5 | Receiving Intraday data for ESH4.CME starting at 2023-12-22 09:08:57.255000 | 2023-12-22 09:12:17.957 Socket (2) | CloseSocket call. | 2023-12-22 09:12:17.999 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-22 09:12:17.999 Historical data download thread signaled to stop. | 2023-12-22 09:12:17.999 HD Request # 5 | Timestamp of first Intraday data file record written: 2023-12-22 09:08:57.759000. | 2023-12-22 09:12:17.999 HD Request # 5 | Received 8186 Intraday data records from 2023-12-22 09:08:57.255000 to 2023-12-22 09:12:16.900002 (3.3 minutes. Delay: 1.1 seconds) and wrote 8157 records for ESH4.CME | 2023-12-22 09:12:17.999 HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2023-12-22 15:12:16.900002 | 2023-12-22 09:12:18.011 HD Request # 5 | Completion time: 1s. | 2023-12-22 09:12:18.011 HD Request # 5 | Intraday data download complete for ESH4.CME. Unique request ID: 5 | 2023-12-22 09:12:18.011 Removing historical data download ID 5. | 2023-12-22 09:12:18.011 Real-time Intraday chart data file updates started for ESH4.CME | 2023-12-22 09:12:18.011 Intraday chart data file opened for ESH4.CME | 2023-12-22 09:12:18.011 HD Request # 5 | Enabling Intraday chart updating for symbol. | 2023-12-22 09:12:18.011 No download requests in the queue to start downloads for. | 2023-12-22 09:12:18.011 Historical data for ESH4.CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-12-22 09:12:18.011 Socket (2) | Socket gracefully closed by remote side. | 2023-12-22 09:12:18.036 Socket (2) | Closed. | 2023-12-22 09:12:18.036 Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10048 | 2023-12-22 09:12:19.548 DTC Client socket (2) | Creating socket. | 2023-12-22 09:12:19.549 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-22 09:12:19.549 DTC Client socket (2) | Connecting to IP: 38.103.112.188. | 2023-12-22 09:12:19.549 Denali Data Feed | Network connection to server complete. | 2023-12-22 09:12:19.586 Denali Data Feed | Starting socket receive thread. | 2023-12-22 09:12:19.586 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-22 09:12:19.586 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-22 09:12:19.650 Denali Data Feed | Sending logon request message. | 2023-12-22 09:12:19.650 Denali Data Feed | Received logon response. | 2023-12-22 09:12:20.091 Denali Data Feed | Server Name: RealTimeServer. | 2023-12-22 09:12:20.091 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 09:12:20.091 Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-12-22 09:12:20.091 Denali Data Feed | Failed connections: 21 | 2023-12-22 09:12:20.091 Denali Data Feed | Waiting for socket receive thread to end | 2023-12-22 09:12:20.091 DTC Client socket (2) | CloseSocket call. | 2023-12-22 09:12:20.092 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-22 09:12:20.092 Denali Data Feed | Disconnected from the server. | 2023-12-22 09:12:20.092 Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-12-22 09:12:20.092 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-22 09:12:20.126 DTC Client socket (2) | Closed. | 2023-12-22 09:12:20.126 |
| [2023-12-22 15:56:04] |
| User429065 - Posts: 118 |
|
Software version: 2568 64-bit | 2023-12-22 09:54:54.497 Primary Thread ID: 4584 | 2023-12-22 09:54:54.497 Usage end date: 2023-12-25 | 2023-12-22 09:54:54.497 Enabled for: Advanced Features 2. | 2023-12-22 09:54:54.497 Enabled for: Sierra Chart Historical Data Service. | 2023-12-22 09:54:54.497 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-12-22 09:54:54.497 Enabled for: Delayed Denali Exchange Data Feed. | 2023-12-22 09:54:54.497 Enabled for exchange2: CME | 2023-12-22 09:54:54.497 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-12-22 09:54:54.497 Current selected Data/Trading service: Teton CME Order Routing | 2023-12-22 09:54:54.497 Custom symbol settings values: enabled | 2023-12-22 09:54:54.497 Chart Update Interval: 200 | 2023-12-22 09:54:54.498 Intraday Data Storage Time Unit: 0 | 2023-12-22 09:54:54.498 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-12-22 09:54:54.498 2023-12-22 15:54:54 Local computer time in UTC | 2023-12-22 09:54:54.498 2023-12-22 09:54:54 Local computer time in SC Time Zone | 2023-12-22 09:54:54.498 2023-12-22 15:03:50 Server time in UTC | 2023-12-22 09:54:54.498 Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-12-22 09:54:54.498 Program path: C:\SierraChart\ | 2023-12-22 09:54:54.498 Data Files path: C:\SierraChart\Data\ | 2023-12-22 09:54:54.498 OS Version Number: 10.0 | 2023-12-22 09:54:54.498 Locale Setting: C | 2023-12-22 09:54:54.498 DLLs: Convergent.dll, Convergent_64.dll, DivergenceIndicatorWithAlerts_64.dll, DivergenceIndicator_64.dll, ETFISv3.dll, ETFISv3_64.dll, ETOFSv2.0.dll, ETOFSv2.0_64.dll, GomBang_64.dll, harmonicPatterns.DLL, harmonicPatterns_64.DLL, HideStudies_64.dll, HighVAP_64.dll, HPC_Sierra.DLL, HPC_Sierra_64.DLL, HT_StratGuide.dll, OFA Bars (by Zdislav)_64.dll, RTscanUBa_rc3.dll, scanABVDT_b2.dll, scanABVDT_b3.dll, sst_FreeBundle.dll, sst_FreeBundle_2151.dll, sst_FreeBundle_2151_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll | 2023-12-22 09:54:54.499 Allowed protected custom studies: SST_FreeBundle, Trade29 Divergence, TrendeX, TWFX_Free, zyp_app | 2023-12-22 09:54:54.499 Crash reporter started: true | 2023-12-22 09:54:54.499 Teton CME Order Routing | Firm: AMP | 2023-12-22 09:54:59.713 Teton CME Order Routing | Connecting to the server futurestrading17.sierracharts.com. Port 11066 | 2023-12-22 09:54:59.713 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-12-22 09:54:59.815 DTC Client socket (1) | New receive buffer size: 0 | 2023-12-22 09:54:59.815 DTC Client socket (1) | Connecting to IP: 216.1.90.129. | 2023-12-22 09:54:59.815 Teton CME Order Routing | Network connection to server complete. | 2023-12-22 09:54:59.854 Teton CME Order Routing | Starting socket receive thread. | 2023-12-22 09:54:59.854 Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2023-12-22 09:54:59.854 Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2023-12-22 09:54:59.980 Teton CME Order Routing | Sending logon request message. | 2023-12-22 09:54:59.980 Teton CME Order Routing | Received logon response. | 2023-12-22 09:55:00.251 Teton CME Order Routing | Server Name: SC DTC Server. Build=47955. | 2023-12-22 09:55:00.251 Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 09:55:00.251 Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. | 2023-12-22 09:55:00.251 Teton CME Order Routing | Trading is supported. | 2023-12-22 09:55:00.251 Teton CME Order Routing | Order cancel and replace is supported. | 2023-12-22 09:55:00.251 Teton CME Order Routing | OCO Orders supported. | 2023-12-22 09:55:00.251 Teton CME Order Routing | Bracket Orders supported. | 2023-12-22 09:55:00.251 Teton CME Order Routing | Connected to server complete. | 2023-12-22 09:55:00.251 No download requests in the queue to start downloads for. | 2023-12-22 09:55:00.252 No download requests in the queue to start downloads for. | 2023-12-22 09:55:00.252 No download requests in the queue to start downloads for. | 2023-12-22 09:55:00.252 No download requests in the queue to start downloads for. | 2023-12-22 09:55:00.252 Updated verified funded futures trading account ending date to: 2024-01-21 15:55:00 | 2023-12-22 09:55:00.252 Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. | 2023-12-22 09:55:00.252 Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2023-12-21 15:05:46.425202 | 2023-12-22 09:55:00.265 Updated verified funded futures trading account ending date to: 2024-01-21 15:55:00 | 2023-12-22 09:55:00.288 Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=72223 | 2023-12-22 09:55:00.306 Mapping ESH24_FUT_CME to ESH24. Service code: cme | 2023-12-22 09:55:00.417 Using symbol data fast lookup vector | 2023-12-22 09:55:00.417 Denali Data Feed | Starting real-time market data updates for: ESH24_FUT_CME (ESH24). ID: 1 Service code: cme | 2023-12-22 09:55:00.417 Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 10048 | 2023-12-22 09:55:00.417 Denali Data Feed | Requesting security definition data for: ESH24_FUT_CME (ESH24). ID: 1 | 2023-12-22 09:55:00.417 Added historical Intraday data request for ESH24_FUT_CME to the queue. | 2023-12-22 09:55:00.417 Intraday data recording state for symbol ESH24_FUT_CME is set to download 'Pending'. | 2023-12-22 09:55:00.417 Triggering next historical data download in queue. | 2023-12-22 09:55:00.417 DTC Client socket (2) | Creating socket. | 2023-12-22 09:55:00.418 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-22 09:55:00.418 DTC Client socket (2) | Connecting to IP: 38.142.170.155. | 2023-12-22 09:55:00.418 Delaying start of download for ESH24_FUT_CME. | 2023-12-22 09:55:00.432 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESH24_FUT_CME | 2023-12-22 09:55:00.454 Teton CME Order Routing | Received security definition for symbol ESH24_FUT_CME | 2023-12-22 09:55:00.454 Denali Data Feed | Network connection to server complete. | 2023-12-22 09:55:00.473 Denali Data Feed | Starting socket receive thread. | 2023-12-22 09:55:00.473 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-22 09:55:00.473 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-22 09:55:00.549 Denali Data Feed | Sending logon request message. | 2023-12-22 09:55:00.549 Denali Data Feed | Received logon response. | 2023-12-22 09:55:00.611 Denali Data Feed | Server Name: RealTimeServer. | 2023-12-22 09:55:00.611 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 09:55:00.611 Denali Data Feed | Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. | 2023-12-22 09:55:00.611 Denali Data Feed | Failed connections: 107 | 2023-12-22 09:55:00.611 Denali Data Feed | Waiting for socket receive thread to end | 2023-12-22 09:55:00.611 DTC Client socket (2) | CloseSocket call. | 2023-12-22 09:55:00.612 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-22 09:55:00.612 Denali Data Feed | Disconnected from the server. | 2023-12-22 09:55:00.612 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-12-22 09:55:00.612 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-22 09:55:00.662 DTC Client socket (2) | Closed. | 2023-12-22 09:55:00.662 Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 10048 | 2023-12-22 09:55:02.615 DTC Client socket (2) | Creating socket. | 2023-12-22 09:55:02.615 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-22 09:55:02.615 DTC Client socket (2) | Connecting to IP: 38.103.112.187. | 2023-12-22 09:55:02.615 Denali Data Feed | Network connection to server complete. | 2023-12-22 09:55:02.654 Denali Data Feed | Starting socket receive thread. | 2023-12-22 09:55:02.654 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-22 09:55:02.654 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-22 09:55:02.724 Denali Data Feed | Sending logon request message. | 2023-12-22 09:55:02.724 Denali Data Feed | Received logon response. | 2023-12-22 09:55:03.179 Denali Data Feed | Server Name: RealTimeServer. | 2023-12-22 09:55:03.179 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 09:55:03.179 Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-12-22 09:55:03.179 Denali Data Feed | Failed connections: 108 | 2023-12-22 09:55:03.179 Denali Data Feed | Waiting for socket receive thread to end | 2023-12-22 09:55:03.179 DTC Client socket (2) | CloseSocket call. | 2023-12-22 09:55:03.179 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-22 09:55:03.179 Denali Data Feed | Disconnected from the server. | 2023-12-22 09:55:03.179 Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-12-22 09:55:03.179 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-22 09:55:03.214 DTC Client socket (2) | Closed. | 2023-12-22 09:55:03.214 HD Request # 11 | Downloading Intraday chart data for ESH24_FUT_CME to the file ESH24_FUT_CME.scid. Service: cme | 2023-12-22 09:55:31.934 HD Request # 11 | Download start date-time: 2023-12-22 09:22:04.000000. File last date-time: 2023-12-22 09:22:04.022000 | 2023-12-22 09:55:31.934 HD Request # 11 | Using server: ds28.sierracharts.com port 10150 | 2023-12-22 09:55:31.934 Socket (2) | Creating socket. | 2023-12-22 09:55:31.935 Socket (2) | New receive buffer size: 0 | 2023-12-22 09:55:31.935 Socket (2) | Connecting to IP: 38.103.112.187. | 2023-12-22 09:55:31.935 HD Request # 11 | Setting DTC encoding to Binary VLS | 2023-12-22 09:55:32.016 HD Request # 11 | Sending historical data logon request message. | 2023-12-22 09:55:32.016 HD Request # 11 | Requesting Intraday data. Start date-time: 2023-12-22 09:22:04. Record interval: 0. Symbol: ESH24 | 2023-12-22 09:55:32.302 HD Request # 11 | Decompressing data. | 2023-12-22 09:55:32.336 HD Request # 11 | Receiving Intraday data for ESH24_FUT_CME starting at 2023-12-22 09:22:04.022000 | 2023-12-22 09:55:32.742 HD Request # 11 | Timestamp of first Intraday data file record written: 2023-12-22 09:22:04.736000. | 2023-12-22 09:55:33.085 Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 443 | 2023-12-22 09:55:33.189 DTC Client socket (3) | Creating socket. | 2023-12-22 09:55:33.189 DTC Client socket (3) | New receive buffer size: 0 | 2023-12-22 09:55:33.189 DTC Client socket (3) | Connecting to IP: 38.103.112.188. | 2023-12-22 09:55:33.189 Socket (2) | CloseSocket call. | 2023-12-22 09:55:33.197 Historical data download thread signaled to stop. | 2023-12-22 09:55:33.197 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-22 09:55:33.197 HD Request # 11 | Received 46639 Intraday data records from 2023-12-22 09:22:04.022000 to 2023-12-22 09:55:32.264001 (33.5 minutes. Delay: 0.9 seconds) and wrote 46638 records for ESH24_FUT_CME | 2023-12-22 09:55:33.198 HD Request # 11 | Add time&sales data | Remembered last file record date-time: 2023-12-22 15:55:32.264001 | 2023-12-22 09:55:33.210 HD Request # 11 | Completion time: 2s. | 2023-12-22 09:55:33.210 HD Request # 11 | Intraday data download complete for ESH24_FUT_CME. Unique request ID: 11 | 2023-12-22 09:55:33.210 Removing historical data download ID 11. | 2023-12-22 09:55:33.210 Real-time Intraday chart data file updates started for ESH24_FUT_CME | 2023-12-22 09:55:33.210 Intraday chart data file opened for ESH24_FUT_CME | 2023-12-22 09:55:33.210 HD Request # 11 | Enabling Intraday chart updating for symbol. | 2023-12-22 09:55:33.210 No download requests in the queue to start downloads for. | 2023-12-22 09:55:33.210 Historical data for ESH24_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-12-22 09:55:33.210 Denali Data Feed | Network connection to server complete. | 2023-12-22 09:55:33.226 Denali Data Feed | Starting socket receive thread. | 2023-12-22 09:55:33.226 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-22 09:55:33.226 Socket (2) | Socket gracefully closed by remote side. | 2023-12-22 09:55:33.237 Socket (2) | Closed. | 2023-12-22 09:55:33.237 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-22 09:55:33.315 Denali Data Feed | Sending logon request message. | 2023-12-22 09:55:33.315 Denali Data Feed | Received logon response. | 2023-12-22 09:55:33.743 Denali Data Feed | Server Name: RealTimeServer. | 2023-12-22 09:55:33.743 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 09:55:33.743 Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-12-22 09:55:33.743 Denali Data Feed | Failed connections: 109 | 2023-12-22 09:55:33.743 Denali Data Feed | Waiting for socket receive thread to end | 2023-12-22 09:55:33.743 DTC Client socket (3) | CloseSocket call. | 2023-12-22 09:55:33.743 Denali Data Feed | Disconnected from the server. | 2023-12-22 09:55:33.743 Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-12-22 09:55:33.743 DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2023-12-22 09:55:33.743 DTC Client socket (3) | Socket gracefully closed by remote side. | 2023-12-22 09:55:33.781 DTC Client socket (3) | Closed. | 2023-12-22 09:55:33.781 |
| [2023-12-22 15:59:12] |
| User429065 - Posts: 118 |
|
DAY TWO!!! ESH24_FUT_CME with green light This is the Teton CME Order Routing. Still nothing... Please advise!!! |
| [2023-12-22 16:01:17] |
| User429065 - Posts: 118 |
|
Software version: 2568 64-bit | 2023-12-22 10:00:18.798 Primary Thread ID: 4584 | 2023-12-22 10:00:18.798 Usage end date: 2023-12-25 | 2023-12-22 10:00:18.798 Enabled for: Advanced Features 2. | 2023-12-22 10:00:18.798 Enabled for: Sierra Chart Historical Data Service. | 2023-12-22 10:00:18.798 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-12-22 10:00:18.798 Enabled for: Delayed Denali Exchange Data Feed. | 2023-12-22 10:00:18.798 Enabled for exchange2: CME | 2023-12-22 10:00:18.798 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-12-22 10:00:18.798 Current selected Data/Trading service: Rithmic Direct - DTC | 2023-12-22 10:00:18.798 Custom symbol settings values: enabled | 2023-12-22 10:00:18.798 Chart Update Interval: 200 | 2023-12-22 10:00:18.798 Intraday Data Storage Time Unit: 0 | 2023-12-22 10:00:18.798 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-12-22 10:00:18.798 2023-12-22 16:00:18 Local computer time in UTC | 2023-12-22 10:00:18.798 2023-12-22 10:00:18 Local computer time in SC Time Zone | 2023-12-22 10:00:18.798 2023-12-22 15:03:50 Server time in UTC | 2023-12-22 10:00:18.798 Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-12-22 10:00:18.798 Program path: C:\SierraChart\ | 2023-12-22 10:00:18.798 Data Files path: C:\SierraChart\Data\ | 2023-12-22 10:00:18.798 OS Version Number: 10.0 | 2023-12-22 10:00:18.799 Locale Setting: C | 2023-12-22 10:00:18.799 DLLs: Convergent.dll, Convergent_64.dll, DivergenceIndicatorWithAlerts_64.dll, DivergenceIndicator_64.dll, ETFISv3.dll, ETFISv3_64.dll, ETOFSv2.0.dll, ETOFSv2.0_64.dll, GomBang_64.dll, harmonicPatterns.DLL, harmonicPatterns_64.DLL, HideStudies_64.dll, HighVAP_64.dll, HPC_Sierra.DLL, HPC_Sierra_64.DLL, HT_StratGuide.dll, OFA Bars (by Zdislav)_64.dll, RTscanUBa_rc3.dll, scanABVDT_b2.dll, scanABVDT_b3.dll, sst_FreeBundle.dll, sst_FreeBundle_2151.dll, sst_FreeBundle_2151_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll | 2023-12-22 10:00:18.800 Allowed protected custom studies: SST_FreeBundle, Trade29 Divergence, TrendeX, TWFX_Free, zyp_app | 2023-12-22 10:00:18.800 Crash reporter started: true | 2023-12-22 10:00:18.800 Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2023-12-22 10:00:23.434 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 | 2023-12-22 10:00:23.434 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-12-22 10:00:23.435 DTC Client socket (1) | New receive buffer size: 0 | 2023-12-22 10:00:23.435 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2023-12-22 10:00:23.435 Rithmic Direct - DTC | Network connection to server complete. | 2023-12-22 10:00:23.476 Rithmic Direct - DTC | Starting socket receive thread. | 2023-12-22 10:00:23.476 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2023-12-22 10:00:23.476 Rithmic Direct - DTC | Sending logon request message. | 2023-12-22 10:00:23.476 Rithmic Direct - DTC | Received logon response. | 2023-12-22 10:00:23.591 Rithmic Direct - DTC | Server Name: . | 2023-12-22 10:00:23.591 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 10:00:23.591 Rithmic Direct - DTC | Successfully connected. | 2023-12-22 10:00:23.591 Rithmic Direct - DTC | Trading is supported. | 2023-12-22 10:00:23.591 Rithmic Direct - DTC | Order cancel and replace is supported. | 2023-12-22 10:00:23.591 Rithmic Direct - DTC | OCO Orders supported. | 2023-12-22 10:00:23.591 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2023-12-22 10:00:23.591 Rithmic Direct - DTC | Connected to server complete. | 2023-12-22 10:00:23.591 No download requests in the queue to start downloads for. | 2023-12-22 10:00:23.591 No download requests in the queue to start downloads for. | 2023-12-22 10:00:23.591 No download requests in the queue to start downloads for. | 2023-12-22 10:00:23.591 No download requests in the queue to start downloads for. | 2023-12-22 10:00:23.591 Mapping ESH4.CME to ESH24. Service code: cme | 2023-12-22 10:00:23.764 Using symbol data fast lookup vector | 2023-12-22 10:00:23.764 Denali Data Feed | Starting real-time market data updates for: ESH4.CME (ESH24). ID: 1 Service code: cme | 2023-12-22 10:00:23.764 Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10048 | 2023-12-22 10:00:23.764 Denali Data Feed | Requesting security definition data for: ESH4.CME (ESH24). ID: 1 | 2023-12-22 10:00:23.764 Added historical Intraday data request for ESH4.CME to the queue. | 2023-12-22 10:00:23.764 Intraday data recording state for symbol ESH4.CME is set to download 'Pending'. | 2023-12-22 10:00:23.764 Triggering next historical data download in queue. | 2023-12-22 10:00:23.764 DTC Client socket (3) | Creating socket. | 2023-12-22 10:00:23.765 DTC Client socket (3) | New receive buffer size: 0 | 2023-12-22 10:00:23.765 DTC Client socket (3) | Connecting to IP: 38.103.112.188. | 2023-12-22 10:00:23.765 Delaying start of download for ESH4.CME. | 2023-12-22 10:00:23.780 Denali Data Feed | Network connection to server complete. | 2023-12-22 10:00:23.801 Denali Data Feed | Starting socket receive thread. | 2023-12-22 10:00:23.801 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-22 10:00:23.801 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-22 10:00:23.849 Denali Data Feed | Sending logon request message. | 2023-12-22 10:00:23.849 Denali Data Feed | Received logon response. | 2023-12-22 10:00:24.396 Denali Data Feed | Server Name: RealTimeServer. | 2023-12-22 10:00:24.396 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 10:00:24.396 Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-12-22 10:00:24.396 Denali Data Feed | Failed connections: 120 | 2023-12-22 10:00:24.396 Denali Data Feed | Waiting for socket receive thread to end | 2023-12-22 10:00:24.396 DTC Client socket (3) | CloseSocket call. | 2023-12-22 10:00:24.397 DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2023-12-22 10:00:24.397 Denali Data Feed | Disconnected from the server. | 2023-12-22 10:00:24.397 Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-12-22 10:00:24.397 DTC Client socket (3) | Socket gracefully closed by remote side. | 2023-12-22 10:00:24.431 DTC Client socket (3) | Closed. | 2023-12-22 10:00:24.431 Requesting market depth updates for: ESH4.CME if supported. NumLevels=1400 | 2023-12-22 10:00:28.585 Separate subscription for market depth updates not supported. ESH4.CME | 2023-12-22 10:00:28.585 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Creating socket. Using TLS 1.2. | 2023-12-22 10:00:43.432 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | New receive buffer size: 0 | 2023-12-22 10:00:43.432 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Connecting to IP: 38.79.0.89. | 2023-12-22 10:00:43.432 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Socket gracefully closed by remote side. | 2023-12-22 10:00:43.851 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Socket gracefully closed by remote side. | 2023-12-22 10:00:43.851 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | CloseSocket call. | 2023-12-22 10:00:43.852 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-12-22 10:00:43.853 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Closed. | 2023-12-22 10:00:43.853 Denali Data Feed | Connecting to the server ds23-2.sierracharts.com. Port 10048 | 2023-12-22 10:00:54.399 DTC Client socket (2) | Creating socket. | 2023-12-22 10:00:54.399 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-22 10:00:54.399 DTC Client socket (2) | Connecting to IP: 38.103.112.184. | 2023-12-22 10:00:54.399 Denali Data Feed | Network connection to server complete. | 2023-12-22 10:00:54.436 Denali Data Feed | Starting socket receive thread. | 2023-12-22 10:00:54.436 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-22 10:00:54.436 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-22 10:00:54.477 Denali Data Feed | Sending logon request message. | 2023-12-22 10:00:54.477 HD Request # 14 | Downloading Intraday chart data for ESH4.CME to the file ESH4.CME.scid. Service: cme | 2023-12-22 10:00:54.734 HD Request # 14 | Download start date-time: 2023-12-22 10:00:12.000000. File last date-time: 2023-12-22 10:00:12.441000 | 2023-12-22 10:00:54.735 HD Request # 14 | Using server: ds26.sierracharts.com port 10149 | 2023-12-22 10:00:54.735 Socket (3) | Creating socket. | 2023-12-22 10:00:54.735 Socket (3) | New receive buffer size: 0 | 2023-12-22 10:00:54.735 Socket (3) | Connecting to IP: 38.103.112.197. | 2023-12-22 10:00:54.735 HD Request # 14 | Setting DTC encoding to Binary VLS | 2023-12-22 10:00:54.813 HD Request # 14 | Sending historical data logon request message. | 2023-12-22 10:00:54.813 Denali Data Feed | Received logon response. | 2023-12-22 10:00:54.947 Denali Data Feed | Server Name: RealTimeServer. | 2023-12-22 10:00:54.947 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 10:00:54.947 Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-12-22 10:00:54.948 Denali Data Feed | Failed connections: 121 | 2023-12-22 10:00:54.948 Denali Data Feed | Waiting for socket receive thread to end | 2023-12-22 10:00:54.948 DTC Client socket (2) | CloseSocket call. | 2023-12-22 10:00:54.948 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-22 10:00:54.948 Denali Data Feed | Disconnected from the server. | 2023-12-22 10:00:54.948 Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-12-22 10:00:54.948 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-22 10:00:54.982 DTC Client socket (2) | Closed. | 2023-12-22 10:00:54.982 HD Request # 14 | Requesting Intraday data. Start date-time: 2023-12-22 10:00:12. Record interval: 0. Symbol: ESH24 | 2023-12-22 10:00:55.110 HD Request # 14 | Decompressing data. | 2023-12-22 10:00:55.144 HD Request # 14 | Receiving Intraday data for ESH4.CME starting at 2023-12-22 10:00:12.016000 | 2023-12-22 10:00:55.490 Socket (3) | CloseSocket call. | 2023-12-22 10:00:55.493 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-12-22 10:00:55.494 Historical data download thread signaled to stop. | 2023-12-22 10:00:55.494 HD Request # 14 | Timestamp of first Intraday data file record written: 2023-12-22 10:00:12.478000. | 2023-12-22 10:00:55.494 HD Request # 14 | Received 4618 Intraday data records from 2023-12-22 10:00:12.016000 to 2023-12-22 10:00:55.415011 (43.4 seconds. Delay: 0.1 seconds) and wrote 4492 records for ESH4.CME | 2023-12-22 10:00:55.494 HD Request # 14 | Add time&sales data | Remembered last file record date-time: 2023-12-22 16:00:55.415011 | 2023-12-22 10:00:55.506 HD Request # 14 | Completion time: 1s. | 2023-12-22 10:00:55.506 HD Request # 14 | Intraday data download complete for ESH4.CME. Unique request ID: 14 | 2023-12-22 10:00:55.506 Removing historical data download ID 14. | 2023-12-22 10:00:55.506 Real-time Intraday chart data file updates started for ESH4.CME | 2023-12-22 10:00:55.506 Intraday chart data file opened for ESH4.CME | 2023-12-22 10:00:55.506 HD Request # 14 | Enabling Intraday chart updating for symbol. | 2023-12-22 10:00:55.506 No download requests in the queue to start downloads for. | 2023-12-22 10:00:55.506 Historical data for ESH4.CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-12-22 10:00:55.506 Socket (3) | Socket gracefully closed by remote side. | 2023-12-22 10:00:55.532 Socket (3) | Closed. | 2023-12-22 10:00:55.532 |
| [2023-12-22 16:03:41] |
| User429065 - Posts: 118 |
|
DAY TWO!!! ESH4.CME with green light This is the Rithmic connection with Apex. Still nothing... Please advise!!! NOTE: My prior message log with Teton CME order routing is not working either. Please advise, thank you very much!!! |
| [2023-12-22 16:20:35] |
| Sierra_Chart Engineering - Posts: 17179 |
|
We apologize for the delay. This is the problem: Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 10:00:24.396
Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-12-22 10:00:24.396 You have Sierra Chart running on two different computers. Only one is able to access the data feed due to exchange rules. Refer to: Denali Exchange Data Feed: Connections Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-12-22 16:25:41
|
| [2023-12-22 16:26:54] |
| Sierra_Chart Engineering - Posts: 17179 |
|
We can initiate a signal to do a logoff of one of the systems, but this is not going to go into effect right away. It can take up to 24 hours.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-22 16:46:50] |
| Sierra_Chart Engineering - Posts: 17179 |
|
Ok good you had access to both computers.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-23 00:30:44] |
| User429065 - Posts: 118 |
|
What is the solution when using more than one or more computers that need CME Market Depth data?
|
| [2023-12-23 02:01:43] |
| Sierra_Chart Engineering - Posts: 17179 |
|
This is all explained here: Denali Exchange Data Feed: Connections Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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