Support Board
Date/Time: Tue, 26 Nov 2024 08:27:45 +0000
Post From: All paid up... Data Price NOT Updating???
| [2023-12-22 15:12:37] |
| User429065 - Posts: 118 |
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Software version: 2568 64-bit | 2023-12-22 09:11:42.468 Primary Thread ID: 4584 | 2023-12-22 09:11:42.468 Usage end date: 2023-12-25 | 2023-12-22 09:11:42.468 Enabled for: Advanced Features 2. | 2023-12-22 09:11:42.468 Enabled for: Sierra Chart Historical Data Service. | 2023-12-22 09:11:42.468 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-12-22 09:11:42.468 Enabled for: Delayed Denali Exchange Data Feed. | 2023-12-22 09:11:42.468 Enabled for exchange2: CME | 2023-12-22 09:11:42.468 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-12-22 09:11:42.468 Current selected Data/Trading service: Rithmic Direct - DTC | 2023-12-22 09:11:42.468 Custom symbol settings values: enabled | 2023-12-22 09:11:42.468 Chart Update Interval: 200 | 2023-12-22 09:11:42.468 Intraday Data Storage Time Unit: 0 | 2023-12-22 09:11:42.468 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-12-22 09:11:42.468 2023-12-22 15:11:42 Local computer time in UTC | 2023-12-22 09:11:42.468 2023-12-22 09:11:42 Local computer time in SC Time Zone | 2023-12-22 09:11:42.468 2023-12-22 15:03:50 Server time in UTC | 2023-12-22 09:11:42.468 Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-12-22 09:11:42.468 Program path: C:\SierraChart\ | 2023-12-22 09:11:42.468 Data Files path: C:\SierraChart\Data\ | 2023-12-22 09:11:42.468 OS Version Number: 10.0 | 2023-12-22 09:11:42.468 Locale Setting: C | 2023-12-22 09:11:42.468 DLLs: Convergent.dll, Convergent_64.dll, DivergenceIndicatorWithAlerts_64.dll, DivergenceIndicator_64.dll, ETFISv3.dll, ETFISv3_64.dll, ETOFSv2.0.dll, ETOFSv2.0_64.dll, GomBang_64.dll, harmonicPatterns.DLL, harmonicPatterns_64.DLL, HideStudies_64.dll, HighVAP_64.dll, HPC_Sierra.DLL, HPC_Sierra_64.DLL, HT_StratGuide.dll, OFA Bars (by Zdislav)_64.dll, RTscanUBa_rc3.dll, scanABVDT_b2.dll, scanABVDT_b3.dll, sst_FreeBundle.dll, sst_FreeBundle_2151.dll, sst_FreeBundle_2151_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll | 2023-12-22 09:11:42.469 Allowed protected custom studies: SST_FreeBundle, Trade29 Divergence, TrendeX, TWFX_Free, zyp_app | 2023-12-22 09:11:42.469 Crash reporter started: true | 2023-12-22 09:11:42.469 Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2023-12-22 09:11:46.586 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 | 2023-12-22 09:11:46.586 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-12-22 09:11:46.591 DTC Client socket (1) | New receive buffer size: 0 | 2023-12-22 09:11:46.592 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2023-12-22 09:11:46.592 Rithmic Direct - DTC | Network connection to server complete. | 2023-12-22 09:11:46.629 Rithmic Direct - DTC | Starting socket receive thread. | 2023-12-22 09:11:46.629 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2023-12-22 09:11:46.629 Rithmic Direct - DTC | Sending logon request message. | 2023-12-22 09:11:46.629 Rithmic Direct - DTC | Received logon response. | 2023-12-22 09:11:46.742 Rithmic Direct - DTC | Server Name: . | 2023-12-22 09:11:46.742 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 09:11:46.742 Rithmic Direct - DTC | Successfully connected. | 2023-12-22 09:11:46.742 Rithmic Direct - DTC | Trading is supported. | 2023-12-22 09:11:46.742 Rithmic Direct - DTC | Order cancel and replace is supported. | 2023-12-22 09:11:46.742 Rithmic Direct - DTC | OCO Orders supported. | 2023-12-22 09:11:46.742 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2023-12-22 09:11:46.742 Rithmic Direct - DTC | Connected to server complete. | 2023-12-22 09:11:46.742 No download requests in the queue to start downloads for. | 2023-12-22 09:11:46.743 No download requests in the queue to start downloads for. | 2023-12-22 09:11:46.743 No download requests in the queue to start downloads for. | 2023-12-22 09:11:46.743 No download requests in the queue to start downloads for. | 2023-12-22 09:11:46.743 Mapping ESH4.CME to ESH24. Service code: cme | 2023-12-22 09:11:46.835 Using symbol data fast lookup vector | 2023-12-22 09:11:46.835 Denali Data Feed | Starting real-time market data updates for: ESH4.CME (ESH24). ID: 1 Service code: cme | 2023-12-22 09:11:46.835 Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 10048 | 2023-12-22 09:11:46.835 Denali Data Feed | Requesting security definition data for: ESH4.CME (ESH24). ID: 1 | 2023-12-22 09:11:46.835 Added historical Intraday data request for ESH4.CME to the queue. | 2023-12-22 09:11:46.835 Intraday data recording state for symbol ESH4.CME is set to download 'Pending'. | 2023-12-22 09:11:46.835 Triggering next historical data download in queue. | 2023-12-22 09:11:46.835 DTC Client socket (2) | Creating socket. | 2023-12-22 09:11:46.836 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-22 09:11:46.836 DTC Client socket (2) | Connecting to IP: 38.142.170.155. | 2023-12-22 09:11:46.836 Delaying start of download for ESH4.CME. | 2023-12-22 09:11:46.851 Denali Data Feed | Network connection to server complete. | 2023-12-22 09:11:46.897 Denali Data Feed | Starting socket receive thread. | 2023-12-22 09:11:46.897 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-22 09:11:46.898 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-22 09:11:46.968 Denali Data Feed | Sending logon request message. | 2023-12-22 09:11:46.968 Denali Data Feed | Received logon response. | 2023-12-22 09:11:47.031 Denali Data Feed | Server Name: RealTimeServer. | 2023-12-22 09:11:47.031 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 09:11:47.031 Denali Data Feed | Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. | 2023-12-22 09:11:47.031 Denali Data Feed | Failed connections: 19 | 2023-12-22 09:11:47.031 Denali Data Feed | Waiting for socket receive thread to end | 2023-12-22 09:11:47.031 DTC Client socket (2) | CloseSocket call. | 2023-12-22 09:11:47.031 Denali Data Feed | Disconnected from the server. | 2023-12-22 09:11:47.031 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-12-22 09:11:47.031 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-22 09:11:47.031 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-22 09:11:47.081 DTC Client socket (2) | Closed. | 2023-12-22 09:11:47.081 Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 443 | 2023-12-22 09:11:49.027 DTC Client socket (2) | Creating socket. | 2023-12-22 09:11:49.028 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-22 09:11:49.028 DTC Client socket (2) | Connecting to IP: 38.103.112.187. | 2023-12-22 09:11:49.028 Denali Data Feed | Network connection to server complete. | 2023-12-22 09:11:49.064 Denali Data Feed | Starting socket receive thread. | 2023-12-22 09:11:49.064 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-22 09:11:49.064 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-22 09:11:49.110 Denali Data Feed | Sending logon request message. | 2023-12-22 09:11:49.110 Denali Data Feed | Received logon response. | 2023-12-22 09:11:49.549 Denali Data Feed | Server Name: RealTimeServer. | 2023-12-22 09:11:49.549 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 09:11:49.549 Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-12-22 09:11:49.549 Denali Data Feed | Failed connections: 20 | 2023-12-22 09:11:49.549 Denali Data Feed | Waiting for socket receive thread to end | 2023-12-22 09:11:49.549 DTC Client socket (2) | CloseSocket call. | 2023-12-22 09:11:49.550 Denali Data Feed | Disconnected from the server. | 2023-12-22 09:11:49.550 Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-12-22 09:11:49.550 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-22 09:11:49.550 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-22 09:11:49.584 DTC Client socket (2) | Closed. | 2023-12-22 09:11:49.584 Requesting market depth updates for: ESH4.CME if supported. NumLevels=1400 | 2023-12-22 09:11:51.741 Separate subscription for market depth updates not supported. ESH4.CME | 2023-12-22 09:11:51.741 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | Creating socket. Using TLS 1.2. | 2023-12-22 09:12:06.584 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | New receive buffer size: 0 | 2023-12-22 09:12:06.584 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | Connecting to IP: 38.79.0.89. | 2023-12-22 09:12:06.584 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | Socket gracefully closed by remote side. | 2023-12-22 09:12:06.983 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | Socket gracefully closed by remote side. | 2023-12-22 09:12:06.984 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | CloseSocket call. | 2023-12-22 09:12:06.985 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-12-22 09:12:06.985 HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (2) | Closed. | 2023-12-22 09:12:06.985 HD Request # 5 | Downloading Intraday chart data for ESH4.CME to the file ESH4.CME.scid. Service: cme | 2023-12-22 09:12:17.505 HD Request # 5 | Download start date-time: 2023-12-22 09:08:57.000000. File last date-time: 2023-12-22 09:08:57.583003 | 2023-12-22 09:12:17.506 HD Request # 5 | Using server: ds26.sierracharts.com port 10150 | 2023-12-22 09:12:17.506 Socket (2) | Creating socket. | 2023-12-22 09:12:17.506 Socket (2) | New receive buffer size: 0 | 2023-12-22 09:12:17.506 Socket (2) | Connecting to IP: 38.103.112.197. | 2023-12-22 09:12:17.506 HD Request # 5 | Setting DTC encoding to Binary VLS | 2023-12-22 09:12:17.589 HD Request # 5 | Sending historical data logon request message. | 2023-12-22 09:12:17.590 HD Request # 5 | Requesting Intraday data. Start date-time: 2023-12-22 09:08:57. Record interval: 0. Symbol: ESH24 | 2023-12-22 09:12:17.880 HD Request # 5 | Decompressing data. | 2023-12-22 09:12:17.914 HD Request # 5 | Receiving Intraday data for ESH4.CME starting at 2023-12-22 09:08:57.255000 | 2023-12-22 09:12:17.957 Socket (2) | CloseSocket call. | 2023-12-22 09:12:17.999 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-22 09:12:17.999 Historical data download thread signaled to stop. | 2023-12-22 09:12:17.999 HD Request # 5 | Timestamp of first Intraday data file record written: 2023-12-22 09:08:57.759000. | 2023-12-22 09:12:17.999 HD Request # 5 | Received 8186 Intraday data records from 2023-12-22 09:08:57.255000 to 2023-12-22 09:12:16.900002 (3.3 minutes. Delay: 1.1 seconds) and wrote 8157 records for ESH4.CME | 2023-12-22 09:12:17.999 HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2023-12-22 15:12:16.900002 | 2023-12-22 09:12:18.011 HD Request # 5 | Completion time: 1s. | 2023-12-22 09:12:18.011 HD Request # 5 | Intraday data download complete for ESH4.CME. Unique request ID: 5 | 2023-12-22 09:12:18.011 Removing historical data download ID 5. | 2023-12-22 09:12:18.011 Real-time Intraday chart data file updates started for ESH4.CME | 2023-12-22 09:12:18.011 Intraday chart data file opened for ESH4.CME | 2023-12-22 09:12:18.011 HD Request # 5 | Enabling Intraday chart updating for symbol. | 2023-12-22 09:12:18.011 No download requests in the queue to start downloads for. | 2023-12-22 09:12:18.011 Historical data for ESH4.CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-12-22 09:12:18.011 Socket (2) | Socket gracefully closed by remote side. | 2023-12-22 09:12:18.036 Socket (2) | Closed. | 2023-12-22 09:12:18.036 Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10048 | 2023-12-22 09:12:19.548 DTC Client socket (2) | Creating socket. | 2023-12-22 09:12:19.549 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-22 09:12:19.549 DTC Client socket (2) | Connecting to IP: 38.103.112.188. | 2023-12-22 09:12:19.549 Denali Data Feed | Network connection to server complete. | 2023-12-22 09:12:19.586 Denali Data Feed | Starting socket receive thread. | 2023-12-22 09:12:19.586 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-22 09:12:19.586 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-22 09:12:19.650 Denali Data Feed | Sending logon request message. | 2023-12-22 09:12:19.650 Denali Data Feed | Received logon response. | 2023-12-22 09:12:20.091 Denali Data Feed | Server Name: RealTimeServer. | 2023-12-22 09:12:20.091 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 09:12:20.091 Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-12-22 09:12:20.091 Denali Data Feed | Failed connections: 21 | 2023-12-22 09:12:20.091 Denali Data Feed | Waiting for socket receive thread to end | 2023-12-22 09:12:20.091 DTC Client socket (2) | CloseSocket call. | 2023-12-22 09:12:20.092 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-22 09:12:20.092 Denali Data Feed | Disconnected from the server. | 2023-12-22 09:12:20.092 Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-12-22 09:12:20.092 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-22 09:12:20.126 DTC Client socket (2) | Closed. | 2023-12-22 09:12:20.126 |