Support Board
Date/Time: Tue, 26 Nov 2024 08:22:41 +0000
Post From: All paid up... Data Price NOT Updating???
| [2023-12-22 16:01:17] |
| User429065 - Posts: 118 |
|
Software version: 2568 64-bit | 2023-12-22 10:00:18.798 Primary Thread ID: 4584 | 2023-12-22 10:00:18.798 Usage end date: 2023-12-25 | 2023-12-22 10:00:18.798 Enabled for: Advanced Features 2. | 2023-12-22 10:00:18.798 Enabled for: Sierra Chart Historical Data Service. | 2023-12-22 10:00:18.798 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-12-22 10:00:18.798 Enabled for: Delayed Denali Exchange Data Feed. | 2023-12-22 10:00:18.798 Enabled for exchange2: CME | 2023-12-22 10:00:18.798 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-12-22 10:00:18.798 Current selected Data/Trading service: Rithmic Direct - DTC | 2023-12-22 10:00:18.798 Custom symbol settings values: enabled | 2023-12-22 10:00:18.798 Chart Update Interval: 200 | 2023-12-22 10:00:18.798 Intraday Data Storage Time Unit: 0 | 2023-12-22 10:00:18.798 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-12-22 10:00:18.798 2023-12-22 16:00:18 Local computer time in UTC | 2023-12-22 10:00:18.798 2023-12-22 10:00:18 Local computer time in SC Time Zone | 2023-12-22 10:00:18.798 2023-12-22 15:03:50 Server time in UTC | 2023-12-22 10:00:18.798 Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-12-22 10:00:18.798 Program path: C:\SierraChart\ | 2023-12-22 10:00:18.798 Data Files path: C:\SierraChart\Data\ | 2023-12-22 10:00:18.798 OS Version Number: 10.0 | 2023-12-22 10:00:18.799 Locale Setting: C | 2023-12-22 10:00:18.799 DLLs: Convergent.dll, Convergent_64.dll, DivergenceIndicatorWithAlerts_64.dll, DivergenceIndicator_64.dll, ETFISv3.dll, ETFISv3_64.dll, ETOFSv2.0.dll, ETOFSv2.0_64.dll, GomBang_64.dll, harmonicPatterns.DLL, harmonicPatterns_64.DLL, HideStudies_64.dll, HighVAP_64.dll, HPC_Sierra.DLL, HPC_Sierra_64.DLL, HT_StratGuide.dll, OFA Bars (by Zdislav)_64.dll, RTscanUBa_rc3.dll, scanABVDT_b2.dll, scanABVDT_b3.dll, sst_FreeBundle.dll, sst_FreeBundle_2151.dll, sst_FreeBundle_2151_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll | 2023-12-22 10:00:18.800 Allowed protected custom studies: SST_FreeBundle, Trade29 Divergence, TrendeX, TWFX_Free, zyp_app | 2023-12-22 10:00:18.800 Crash reporter started: true | 2023-12-22 10:00:18.800 Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2023-12-22 10:00:23.434 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 | 2023-12-22 10:00:23.434 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-12-22 10:00:23.435 DTC Client socket (1) | New receive buffer size: 0 | 2023-12-22 10:00:23.435 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2023-12-22 10:00:23.435 Rithmic Direct - DTC | Network connection to server complete. | 2023-12-22 10:00:23.476 Rithmic Direct - DTC | Starting socket receive thread. | 2023-12-22 10:00:23.476 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2023-12-22 10:00:23.476 Rithmic Direct - DTC | Sending logon request message. | 2023-12-22 10:00:23.476 Rithmic Direct - DTC | Received logon response. | 2023-12-22 10:00:23.591 Rithmic Direct - DTC | Server Name: . | 2023-12-22 10:00:23.591 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 10:00:23.591 Rithmic Direct - DTC | Successfully connected. | 2023-12-22 10:00:23.591 Rithmic Direct - DTC | Trading is supported. | 2023-12-22 10:00:23.591 Rithmic Direct - DTC | Order cancel and replace is supported. | 2023-12-22 10:00:23.591 Rithmic Direct - DTC | OCO Orders supported. | 2023-12-22 10:00:23.591 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2023-12-22 10:00:23.591 Rithmic Direct - DTC | Connected to server complete. | 2023-12-22 10:00:23.591 No download requests in the queue to start downloads for. | 2023-12-22 10:00:23.591 No download requests in the queue to start downloads for. | 2023-12-22 10:00:23.591 No download requests in the queue to start downloads for. | 2023-12-22 10:00:23.591 No download requests in the queue to start downloads for. | 2023-12-22 10:00:23.591 Mapping ESH4.CME to ESH24. Service code: cme | 2023-12-22 10:00:23.764 Using symbol data fast lookup vector | 2023-12-22 10:00:23.764 Denali Data Feed | Starting real-time market data updates for: ESH4.CME (ESH24). ID: 1 Service code: cme | 2023-12-22 10:00:23.764 Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10048 | 2023-12-22 10:00:23.764 Denali Data Feed | Requesting security definition data for: ESH4.CME (ESH24). ID: 1 | 2023-12-22 10:00:23.764 Added historical Intraday data request for ESH4.CME to the queue. | 2023-12-22 10:00:23.764 Intraday data recording state for symbol ESH4.CME is set to download 'Pending'. | 2023-12-22 10:00:23.764 Triggering next historical data download in queue. | 2023-12-22 10:00:23.764 DTC Client socket (3) | Creating socket. | 2023-12-22 10:00:23.765 DTC Client socket (3) | New receive buffer size: 0 | 2023-12-22 10:00:23.765 DTC Client socket (3) | Connecting to IP: 38.103.112.188. | 2023-12-22 10:00:23.765 Delaying start of download for ESH4.CME. | 2023-12-22 10:00:23.780 Denali Data Feed | Network connection to server complete. | 2023-12-22 10:00:23.801 Denali Data Feed | Starting socket receive thread. | 2023-12-22 10:00:23.801 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-22 10:00:23.801 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-22 10:00:23.849 Denali Data Feed | Sending logon request message. | 2023-12-22 10:00:23.849 Denali Data Feed | Received logon response. | 2023-12-22 10:00:24.396 Denali Data Feed | Server Name: RealTimeServer. | 2023-12-22 10:00:24.396 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 10:00:24.396 Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-12-22 10:00:24.396 Denali Data Feed | Failed connections: 120 | 2023-12-22 10:00:24.396 Denali Data Feed | Waiting for socket receive thread to end | 2023-12-22 10:00:24.396 DTC Client socket (3) | CloseSocket call. | 2023-12-22 10:00:24.397 DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2023-12-22 10:00:24.397 Denali Data Feed | Disconnected from the server. | 2023-12-22 10:00:24.397 Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-12-22 10:00:24.397 DTC Client socket (3) | Socket gracefully closed by remote side. | 2023-12-22 10:00:24.431 DTC Client socket (3) | Closed. | 2023-12-22 10:00:24.431 Requesting market depth updates for: ESH4.CME if supported. NumLevels=1400 | 2023-12-22 10:00:28.585 Separate subscription for market depth updates not supported. ESH4.CME | 2023-12-22 10:00:28.585 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Creating socket. Using TLS 1.2. | 2023-12-22 10:00:43.432 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | New receive buffer size: 0 | 2023-12-22 10:00:43.432 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Connecting to IP: 38.79.0.89. | 2023-12-22 10:00:43.432 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Socket gracefully closed by remote side. | 2023-12-22 10:00:43.851 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Socket gracefully closed by remote side. | 2023-12-22 10:00:43.851 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | CloseSocket call. | 2023-12-22 10:00:43.852 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-12-22 10:00:43.853 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Closed. | 2023-12-22 10:00:43.853 Denali Data Feed | Connecting to the server ds23-2.sierracharts.com. Port 10048 | 2023-12-22 10:00:54.399 DTC Client socket (2) | Creating socket. | 2023-12-22 10:00:54.399 DTC Client socket (2) | New receive buffer size: 0 | 2023-12-22 10:00:54.399 DTC Client socket (2) | Connecting to IP: 38.103.112.184. | 2023-12-22 10:00:54.399 Denali Data Feed | Network connection to server complete. | 2023-12-22 10:00:54.436 Denali Data Feed | Starting socket receive thread. | 2023-12-22 10:00:54.436 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-12-22 10:00:54.436 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-12-22 10:00:54.477 Denali Data Feed | Sending logon request message. | 2023-12-22 10:00:54.477 HD Request # 14 | Downloading Intraday chart data for ESH4.CME to the file ESH4.CME.scid. Service: cme | 2023-12-22 10:00:54.734 HD Request # 14 | Download start date-time: 2023-12-22 10:00:12.000000. File last date-time: 2023-12-22 10:00:12.441000 | 2023-12-22 10:00:54.735 HD Request # 14 | Using server: ds26.sierracharts.com port 10149 | 2023-12-22 10:00:54.735 Socket (3) | Creating socket. | 2023-12-22 10:00:54.735 Socket (3) | New receive buffer size: 0 | 2023-12-22 10:00:54.735 Socket (3) | Connecting to IP: 38.103.112.197. | 2023-12-22 10:00:54.735 HD Request # 14 | Setting DTC encoding to Binary VLS | 2023-12-22 10:00:54.813 HD Request # 14 | Sending historical data logon request message. | 2023-12-22 10:00:54.813 Denali Data Feed | Received logon response. | 2023-12-22 10:00:54.947 Denali Data Feed | Server Name: RealTimeServer. | 2023-12-22 10:00:54.947 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-12-22 10:00:54.947 Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-12-22 10:00:54.948 Denali Data Feed | Failed connections: 121 | 2023-12-22 10:00:54.948 Denali Data Feed | Waiting for socket receive thread to end | 2023-12-22 10:00:54.948 DTC Client socket (2) | CloseSocket call. | 2023-12-22 10:00:54.948 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-12-22 10:00:54.948 Denali Data Feed | Disconnected from the server. | 2023-12-22 10:00:54.948 Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-12-22 10:00:54.948 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-22 10:00:54.982 DTC Client socket (2) | Closed. | 2023-12-22 10:00:54.982 HD Request # 14 | Requesting Intraday data. Start date-time: 2023-12-22 10:00:12. Record interval: 0. Symbol: ESH24 | 2023-12-22 10:00:55.110 HD Request # 14 | Decompressing data. | 2023-12-22 10:00:55.144 HD Request # 14 | Receiving Intraday data for ESH4.CME starting at 2023-12-22 10:00:12.016000 | 2023-12-22 10:00:55.490 Socket (3) | CloseSocket call. | 2023-12-22 10:00:55.493 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-12-22 10:00:55.494 Historical data download thread signaled to stop. | 2023-12-22 10:00:55.494 HD Request # 14 | Timestamp of first Intraday data file record written: 2023-12-22 10:00:12.478000. | 2023-12-22 10:00:55.494 HD Request # 14 | Received 4618 Intraday data records from 2023-12-22 10:00:12.016000 to 2023-12-22 10:00:55.415011 (43.4 seconds. Delay: 0.1 seconds) and wrote 4492 records for ESH4.CME | 2023-12-22 10:00:55.494 HD Request # 14 | Add time&sales data | Remembered last file record date-time: 2023-12-22 16:00:55.415011 | 2023-12-22 10:00:55.506 HD Request # 14 | Completion time: 1s. | 2023-12-22 10:00:55.506 HD Request # 14 | Intraday data download complete for ESH4.CME. Unique request ID: 14 | 2023-12-22 10:00:55.506 Removing historical data download ID 14. | 2023-12-22 10:00:55.506 Real-time Intraday chart data file updates started for ESH4.CME | 2023-12-22 10:00:55.506 Intraday chart data file opened for ESH4.CME | 2023-12-22 10:00:55.506 HD Request # 14 | Enabling Intraday chart updating for symbol. | 2023-12-22 10:00:55.506 No download requests in the queue to start downloads for. | 2023-12-22 10:00:55.506 Historical data for ESH4.CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-12-22 10:00:55.506 Socket (3) | Socket gracefully closed by remote side. | 2023-12-22 10:00:55.532 Socket (3) | Closed. | 2023-12-22 10:00:55.532 |