Support Board
Date/Time: Tue, 27 Jan 2026 10:35:08 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
Cannot change chart session times
User794005 |
2026-01-24 03:08:09
User794005 LPN LP |
1 | 42 |
|
equities data disconnection / missing this evening
$tack |
2026-01-24 01:33:45
Sierra_Chart Engineering LPN LP |
5 | 94 |
|
Sierra Chart Connection Error - DTC Socket - Windows 10061
PA172 |
2026-01-24 01:33:16
Sierra_Chart Engineering LPN LP |
2 | 65 |
|
My time and sales windows and DOM chart are NOT restored properly on start-up
MandelBro |
2026-01-23 23:15:12
Sierra_Chart Engineering LPN LP |
3 | 128 |
|
Intraday Charts Becoming Invisible/Freezing When Switching Chartbooks – Version 2859
Fabio |
2026-01-23 23:08:02
Sierra_Chart Engineering LPN LP |
16 | 282 |
|
Withdraw excess funds
rajdip47 |
2026-01-23 22:59:20
John - SC Support LPN LP |
7 | 684 |
|
Lag in data
User30743 |
2026-01-23 22:55:28
John - SC Support LPN LP |
1 | 49 |
|
Chartbooks don't remember last position anymore
fried4104 |
2026-01-23 22:54:41
Sierra_Chart Engineering LPN LP |
12 | 328 |
|
DOM not showing data on package 12
Pak Leung |
2026-01-23 22:52:26
John - SC Support LPN LP |
1 | 46 |
|
Ready to go to real money, want to switch my index from the ES to the MES.
User121101 |
2026-01-23 22:50:18
John - SC Support LPN LP |
1 | 43 |
|
[User Discussion] - Numbers Bars Customization
User169323 |
2026-01-23 22:10:46
User169323 LPN LP |
0 | 51 |
|
dtc message size
seandunaway |
2026-01-23 20:40:25
Sierra_Chart Engineering LPN LP |
3 | 93 |
|
How to Change Stand Alone DOM Fomts and Colors
User360283 |
2026-01-23 20:28:43
User360283 LPN LP |
4 | 54 |
|
show title bar
daif1029 |
2026-01-23 19:58:41
John - SC Support LPN LP |
4 | 86 |
|
Tracking TPO POC in time
User740709 |
2026-01-23 19:56:27
John - SC Support LPN LP |
1 | 46 |
|
SUMPRODUCT
User411320 |
2026-01-23 18:56:14
User411320 LPN LP |
2 | 52 |
|
version 2867 trade DOM P&L not showing correctly
Flowdity |
2026-01-23 18:15:47
Flowdity LPN LP |
10 | 163 |
|
trades not tracking properly
User587551 |
2026-01-23 17:58:21
User587551 LPN LP |
2 | 44 |
|
changing data files folder path
User449884 |
2026-01-23 17:31:13
John - SC Support LPN LP |
3 | 57 |
|
Denali Exchange Data Feed not showing in Data/Trade Service Settings list after activation
User689619 |
2026-01-23 17:24:53
John - SC Support LPN LP |
1 | 44 |
|
daily information
coachted |
2026-01-23 17:20:40
John - SC Support LPN LP |
5 | 146 |
|
live data randomly freezes
User116190 |
2026-01-23 17:18:22
John - SC Support LPN LP |
1 | 72 |
|
market profiles unmerging
SafSaf |
2026-01-23 17:11:20
John - SC Support LPN LP |
6 | 80 |
|
"initialization error" "network socket core" directly after update to newest version.
User408639 |
2026-01-23 17:06:11
John - SC Support LPN LP |
8 | 105 |
|
sharpe Ratio and colors
Diana |
2026-01-23 17:04:55
User849502 LPN LP |
5 | 1487 |
|
Real-time data delayed for GC with Denali Exchange feed
User791435 |
2026-01-23 16:49:46
John - SC Support LPN LP |
3 | 106 |
|
[User Discussion] - G7FX DOM Chartbook + Service Package question
User965049 |
2026-01-23 16:29:41
John - SC Support LPN LP |
1 | 51 |
|
Canceling account
User590331 |
2026-01-23 16:22:15
John - SC Support LPN LP |
7 | 906 |
|
New installation
User499894 |
2026-01-23 16:19:49
John - SC Support LPN LP |
1 | 45 |
|
Advice
User933952 |
2026-01-23 16:18:39
John - SC Support LPN LP |
7 | 126 |
|
Black charts
User643756 |
2026-01-23 15:23:21
John - SC Support LPN LP |
3 | 98 |
|
Plans for Multi-Factor Authentication?
User925540 |
2026-01-23 14:10:27
TonyCipriani LPN LP |
32 | 2110 |
|
Load Bid/Ask option missing for MES continuous contract after Update From Server
User122704 |
2026-01-23 11:05:12
User431178 LPN LP |
1 | 37 |
|
Sierra Server Side Sym service is not working
Meklon |
2026-01-23 07:59:12
Meklon LPN LP |
3 | 111 |
|
Bar Numbering Indicator
User756716 |
2026-01-23 02:40:21
Sawtooth LPN LP |
3 | 388 |
|
buy button not working on trade window
User415279 |
2026-01-22 22:29:56
John - SC Support LPN LP |
1 | 48 |
|
Historical market depth for chart with custom bars
curious16 |
2026-01-22 22:18:44
curious16 LPN LP |
7 | 172 |
|
alert spreadsheet #SYNTAX! error
rondawes |
2026-01-22 19:57:35
rondawes LPN LP |
2 | 43 |