Support Board
Date/Time: Fri, 16 Jan 2026 00:53:35 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
Unable to place trades
User414106 |
2026-01-13 21:21:09
Sierra_Chart Engineering LPN LP |
4 | 79 |
|
[User Discussion] - Fair Value Gap indicator
SabikiSensei |
2026-01-13 21:10:57
User953554 LPN LP |
107 | 30736 |
|
Can I manually input my trades into the Trade Activity Log?
User140464 |
2026-01-13 20:19:07
John - SC Support LPN LP |
1 | 38 |
|
Critical Connection Issue: Apex (Rithmic) Login Failed - Account Verified by Broker
User789115 |
2026-01-13 20:17:38
User431178 LPN LP |
12 | 301 |
|
Swing high/ low study
pavel.lysenka |
2026-01-13 20:09:16
pavel.lysenka LPN LP |
4 | 112 |
|
Emulator data issues, freezing
DCSaba |
2026-01-13 19:50:51
John - SC Support LPN LP |
17 | 194 |
|
Version 2852: No Minimize Button on Chart Title Bars.
Marski |
2026-01-13 19:32:19
Sierra_Chart Engineering LPN LP |
12 | 144 |
|
Gain StoneX
jomar |
2026-01-13 19:15:35
Sierra_Chart Engineering LPN LP |
34 | 2095 |
|
Numbers bars OPTION REAL Transparency!
TopGunTrader |
2026-01-13 19:05:13
TopGunTrader LPN LP |
0 | 45 |
|
Historical market depth not wroking
User30743 |
2026-01-13 18:35:49
User30743 LPN LP |
6 | 122 |
|
Footprint settings
User977892 |
2026-01-13 18:26:08
John - SC Support LPN LP |
1 | 48 |
|
Refund
lion323 |
2026-01-13 18:24:11
John - SC Support LPN LP |
9 | 184 |
|
P/L BOX NOT CORRECT
User790442 |
2026-01-13 16:56:56
John - SC Support LPN LP |
3 | 63 |
|
Nasdaq / NYSE quality data
trader88 |
2026-01-13 16:06:05
John - SC Support LPN LP |
1 | 39 |
|
Support request:
User237783 |
2026-01-13 15:59:42
John - SC Support LPN LP |
3 | 78 |
|
Missing data after closing and opening chartbook
User994149 |
2026-01-13 15:31:09
John - SC Support LPN LP |
2 | 52 |
|
When I switch between the tools the cursor does NOT change until I move the mouse
MandelBro |
2026-01-13 15:27:07
John - SC Support LPN LP |
1 | 49 |
|
Window Issues - Cosmetic
User450463 |
2026-01-13 15:19:04
Sierra_Chart Engineering LPN LP |
17 | 432 |
|
为什么一直登录请求失败！！！ 几天时间没有解决！！！ 并且我的服务重新续费了！！！
User942037 |
2026-01-13 15:17:25
John - SC Support LPN LP |
1 | 44 |
|
Increasing or decreasing your position
User423610 |
2026-01-13 15:15:37
Sierra_Chart Engineering LPN LP |
1 | 30 |
|
Delayed Data for Nasdaq Futures
kam2001 |
2026-01-13 14:10:07
kam2001 LPN LP |
1 | 36 |
|
Footprint alert example 30x600
rebeccaemme |
2026-01-13 10:46:32
rebeccaemme LPN LP |
3 | 87 |
|
EUREX DOM freezes every ~5 seconds (1–2s lag) despite low chart draw time
User197029 |
2026-01-13 08:17:28
Sierra_Chart Engineering LPN LP |
14 | 261 |
|
Account still flagged as TEST – Denali CME data remains delayed
mmora29 |
2026-01-13 05:49:39
Sierra_Chart Engineering LPN LP |
1 | 48 |
|
SC not seeing compiled dll
John M |
2026-01-13 05:48:30
Sierra_Chart Engineering LPN LP |
13 | 232 |
|
Request : NBCV2 Bid-Ask Pulling/Stacking levels limiter
Sébastien |
2026-01-13 00:45:45
Sierra_Chart Engineering LPN LP |
3 | 100 |
|
keyboard shortcuts for incrementing and decrementing quantity
seandunaway |
2026-01-13 00:01:29
seandunaway LPN LP |
2 | 54 |
|
More than 12 control bars
joshtrader |
2026-01-12 23:55:00
Sierra_Chart Engineering LPN LP |
1 | 53 |
|
Windows > Tile Vertically leaves large gap in bottom of main window
opmetal |
2026-01-12 23:32:04
Sierra_Chart Engineering LPN LP |
2 | 57 |
|
Setting focus to a chart window by hovering over it
Loïcc |
2026-01-12 23:21:48
Sierra_Chart Engineering LPN LP |
1 | 49 |
|
Times & Sales Data
User882391 |
2026-01-12 21:25:15
John - SC Support LPN LP |
1 | 64 |
|
Diagonal Ask Volume - Bid Volume
bharq6gt |
2026-01-12 21:03:46
User750227 LPN LP |
6 | 1486 |
|
Bug: Black volume bar showing on the graph on start-up
Cc79021!c12773 |
2026-01-12 20:31:34
John - SC Support LPN LP |
1 | 31 |
|
ERROR IN DOWNLOADING HISTORICAL DATA
User731030 |
2026-01-12 19:27:23
User731030 LPN LP |
4 | 81 |
|
SPX
User841161 |
2026-01-12 19:04:41
UserAR LPN LP |
6 | 300 |
|
BUG(s) in Current Traded Bid-Ask and Diagonal Bid/Ask DOM Columns
TopGunTrader |
2026-01-12 17:47:29
Sierra_Chart Engineering LPN LP |
4 | 179 |