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Support Board


Date/Time: Mon, 09 Feb 2026 02:01:02 +0000



Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Notice: CME Denali Data Feed Intermittent Data Delay January 26-February 6, 2026
Sierra_Chart Engineering
2026-02-08 20:28:31
Sierra_Chart Engineering LPN LP
4 218
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP
54 16483
[Sticky] [Locked] - Critical Update for Sierra Chart Timers 2867 through 2869 | OS vs. SC Timers | 4 MS!
Sierra_Chart Engineering
2026-02-01 01:30:32
Sierra_Chart Engineering LPN LP
3 1206
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering
2026-01-21 18:16:36
Sierra_Chart Engineering LPN LP
58 8775
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering
2025-12-31 03:18:31
Sierra_Chart Engineering LPN LP
5 3762
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP
2 1007
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP
0 1111
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP
8 4889
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP
0 3892
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support
2024-12-23 17:32:25
John - SC Support LPN LP
0 1946
[Sticky] [Locked] - Videos
Sierra Chart Engineering
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP
53 105611
Trading Dom Notes Column
topsteplocal
2026-02-09 01:49:21
User165981 LPN LP
50 8205
How to make tick compression work along with VBP study on the DOM
User350373
2026-02-09 01:21:36
User350373 LPN LP
4 66
OpenGL fonts now have more spacing under them
User273277
2026-02-09 00:22:26
User273277 LPN LP
0 6
gold and silver ratio chart
whats1thingnow
2026-02-08 22:57:04
whats1thingnow LPN LP
0 10
Entry price multiplied 1000 times on a micro contract
User554292
2026-02-08 22:18:54
Sierra_Chart Engineering LPN LP
1 14
Compact tool value issue after update to 2878 version.
Fabio
2026-02-08 20:32:19
Sierra_Chart Engineering LPN LP
4 51
[User Discussion] - free trial inquiry
User582903
2026-02-08 20:10:27
User582903 LPN LP
0 9
data feed not connecting and DOM shows wrong acct number
User953115
2026-02-08 19:01:49
Sierra_Chart Engineering LPN LP
1 19
ACSIL: 2nd Symbol Order Submission
Gradient
2026-02-08 18:58:07
Gradient LPN LP
0 18
v2878 Duplicated Chart - Save, File >> Save, and File >> Save As do not work
User719512
2026-02-08 18:46:00
User719512 LPN LP
2 47
Version 2878 major bug
nicktrader
2026-02-08 18:25:33
Sierra_Chart Engineering LPN LP
10 128
TA: Unset
User361996
2026-02-08 18:13:31
User361996 LPN LP
0 14
DOM: price column
User76183
2026-02-08 17:30:37
BTFly LPN LP
22 3965
sc.GetTradeAccountData()
sirron
2026-02-08 16:58:56
sirron LPN LP
2 96
display exhaustion
costas psarrou32
2026-02-08 15:13:13
LongShortz LPN LP
2 2238
Want to make sure I’m using Denali data and not Rithmic with my Sierra/Apex connection
trader2017
2026-02-08 12:26:19
User821223 LPN LP
10 2829
Which Sierra Chart Service and Data Package Do I Need (and Cost)?
User782165
2026-02-08 09:58:46
User782165 LPN LP
0 20
Barchart Symbols
User551647
2026-02-08 09:23:30
User551647 LPN LP
0 18
DOM recenters on chart scroll even though that setting is set to NO
User350373
2026-02-08 09:12:38
User350373 LPN LP
1 21
[Programming Help] - Missing NPP folder in current Version
User722958
2026-02-08 09:05:31
User722958 LPN LP
0 23
Total Market Depth and Sierra chart spreadsheet
User920222
2026-02-08 05:36:47
User920222 LPN LP
0 21
Dom questions
BTFly
2026-02-08 05:21:29
BTFly LPN LP
0 17
How can I password protect Chart books or Charts?
User566779
2026-02-08 05:14:07
User688525 LPN LP
2 257
Why is my data delayed?
MitchandSoph
2026-02-08 05:10:42
Sierra_Chart Engineering LPN LP
15 3241
CME Data Freezing
User725043
2026-02-08 03:02:35
joshtrader LPN LP
40 1002
Bar Numbering Indicator
User756716
2026-02-08 02:54:26
rondawes LPN LP
6 482
Sierra v2875 crashing with c_EncryptionIOBuffers memory error
User273277
2026-02-08 02:39:29
Sierra_Chart Engineering LPN LP
4 91
Need help to capture Low Bid Col & Low Ask Volume
RK123
2026-02-07 22:46:17
RK123 LPN LP
0 24