Login Page - Create Account

Support Board


Date/Time: Fri, 09 Oct 2026 17:08:59 +0000



Go to Self Help Portal and Start New Support Request
-
Title Last Post Replies Views
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering
2026-10-07 19:28:49
Sierra_Chart Engineering LPN LP
22 12505
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering
2026-10-03 03:07:55
Sierra_Chart Engineering LPN LP
5 5028
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP
2 702
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP
1 1870
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP
64 18480
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP
3 3413
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP
0 4577
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP
56 22892
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP
6 8255
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP
8 6705
[Sticky] [Locked] - Videos
Sierra Chart Engineering
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP
53 108470
Unknown SCID Open marker and quote-side allocation in US equity data
Pintofj
2026-10-09 16:47:08
Sierra_Chart Engineering LPN LP
1 60
Please help me with my live Data situation.Thank you
User515783
2026-10-09 16:17:46
User515783 LPN LP
2 65
Cannot Add new studies to my Server list for my users
HeyUgly
2026-10-09 15:33:53
Sierra Chart - Max LPN LP
2 48
Deribit realtime data freezes randomly
User639867
2026-10-09 15:06:25
User639867 LPN LP
0 15
Volume based candle alert evaluation
User201944
2026-10-09 14:49:33
John - SC Support LPN LP
8 96
Message Log opening due to screenshot capture.
LittleBB
2026-10-09 14:31:38
John - SC Support LPN LP
1 24
Rithmic Direct - DTC [trading] cannot connect since 2026-10-08 ~18:34 ET (Lucid Trading)
User675505
2026-10-09 14:23:02
John - SC Support LPN LP
1 36
Historical Data Inquiry: Tick Data vs DOM Retention Across Package
User626216
2026-10-09 14:18:45
John - SC Support LPN LP
3 77
Please activate my free trial
User339331
2026-10-09 14:14:10
John - SC Support LPN LP
1 39
[User Discussion] - NQ overnight gaps
User623444
2026-10-09 13:52:26
User623444 LPN LP
2 86
Retrieving Historical Data for Expired CME ES Weekly Options
User793507
2026-10-09 12:39:55
User793507 LPN LP
0 21
Copy Main Window Image [Feature Request]
Deenius
2026-10-09 12:11:00
LittleBB LPN LP
6 492
Open Interest Date Alignment in Futures Options .dly Files
User793507
2026-10-09 11:24:02
User793507 LPN LP
0 33
Version 2963
nicktrader
2026-10-09 08:09:29
nicktrader LPN LP
2 75
v2966 sierrachart.h still uses define SC_DLL_VERSION 2964
User719512
2026-10-09 06:06:10
Sierra_Chart Engineering LPN LP
4 141
SIERRA CHART (APPRECIATION/THANK YOU BUTTON)
blt
2026-10-08 21:01:35
blt LPN LP
5 183
TNX_CGI display scaling issue
Fady Hamad
2026-10-08 20:54:20
John - SC Support LPN LP
12 141
Market Depth Historical Graph freezed
Alex Angehrn
2026-10-08 19:02:21
John - SC Support LPN LP
5 104
Question for John in support
User922418
2026-10-08 18:06:56
John - SC Support LPN LP
3 76
[Programming Help] - Can chart T&S or market depth change during a single study function call (Denali)?
User860690
2026-10-08 17:43:21
Sierra_Chart Engineering LPN LP
3 93
Historical CME index futures: specific absent interval and tick-record questions
User516332
2026-10-08 17:40:12
Sierra_Chart Engineering LPN LP
1 86
Server Time error
User244327
2026-10-08 16:32:18
John - SC Support LPN LP
3 61
Chartbook 3.Cht - File 143705 Not Available to Download
User589538
2026-10-08 15:57:27
Sierra Chart - Max LPN LP
2 75
Trial active but SC Data shows “Not enabled on package”
gustavoperezjazznew
2026-10-08 15:17:04
John - SC Support LPN LP
1 36
Hide only the last-price value box on the price scale?
samirs7
2026-10-08 15:16:16
John - SC Support LPN LP
1 36