Support Board
Date/Time: Tue, 22 Sep 2026 12:31:47 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-09-12 22:00:15
Sierra_Chart Engineering LPN LP |
13 | 10782 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 1558 |
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-08-26 13:41:18
Sierra_Chart Engineering LPN LP |
3 | 3610 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18124 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3156 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4273 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 22485 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8033 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6520 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108159 |
|
Data feeds
User58 |
2026-09-22 12:23:16
Sierra_Chart Engineering LPN LP |
7 | 467 |
|
Transparent Trade Drawings - Text Color
User551647 |
2026-09-22 08:59:03
User551647 LPN LP |
2 | 98 |
|
Is 'Stationary Text' broken?
Calculus |
2026-09-22 07:40:56
Calculus LPN LP |
7 | 145 |
|
Trade copier fail
User338995 |
2026-09-22 05:13:18
Sierra_Chart Engineering LPN LP |
1 | 30 |
|
Previous chart books
User773775 |
2026-09-22 04:08:17
User773775 LPN LP |
0 | 24 |
|
Historical data download thread signaled to stop
User462086 |
2026-09-22 04:06:14
Sierra_Chart Engineering LPN LP |
1 | 29 |
|
Deribit Starbase API (SBE / FIX 5.0) – Native Trading Execution in LD4?
BeardPower |
2026-09-22 03:32:39
Sierra_Chart Engineering LPN LP |
3 | 53 |
|
Build 2930 replay: when do Method 1 quote corrections apply, and what does the fill log sh
User432003 |
2026-09-22 00:58:07
User432003 LPN LP |
0 | 29 |
|
Add Additional Symbol Issue, Gray Bars
Asad1939 |
2026-09-22 00:00:44
Asad1939 LPN LP |
0 | 28 |
|
n_ACSIL::s_TradeStatistics: Stack corruption on 2954
User907968 |
2026-09-21 23:13:49
Sierra_Chart Engineering LPN LP |
3 | 65 |
|
IRONBEAM BROCKERAGE ACCOUNT
User166249 |
2026-09-21 23:05:25
User166249 LPN LP |
0 | 35 |
|
New SIC 100oz Silver CME offering
JPO |
2026-09-21 22:42:14
Sierra_Chart Engineering LPN LP |
10 | 618 |
|
Loading third-party historical market depth data (.depth files) beyond the 90-day
User877866 |
2026-09-21 22:38:16
Sierra_Chart Engineering LPN LP |
1 | 62 |
|
Bitcoin futures 24/7 data
joshtrader |
2026-09-21 22:33:23
Sierra_Chart Engineering LPN LP |
3 | 384 |
|
TICK-NYSEMKT
User185135 |
2026-09-21 22:29:44
Sierra_Chart Engineering LPN LP |
1 | 70 |
|
JSON parse error: The document is empty.. Server text:
TriStar Trading |
2026-09-21 22:28:30
Sierra_Chart Engineering LPN LP |
1 | 78 |
|
Delta and Volume at Price Data Changed After Market Close
User955871 |
2026-09-21 22:14:11
User955871 LPN LP |
0 | 30 |
|
Package 12 - VIX Volatility Index
lieatishfan |
2026-09-21 21:42:29
lieatishfan LPN LP |
0 | 31 |
|
Data gap
diecal67 |
2026-09-21 18:31:19
diecal67 LPN LP |
2 | 61 |
|
Question NES
User709400 |
2026-09-21 18:28:34
John - SC Support LPN LP |
3 | 52 |
|
GC (COMEX) Intraday data has no Bid/Ask, and depth records only 1 level
User763434 |
2026-09-21 18:18:41
John - SC Support LPN LP |
4 | 69 |
|
Esc Key to Exit Drawing Tool
Deenius |
2026-09-21 17:45:50
Deenius LPN LP |
2 | 51 |
|
Missing Historical Intraday Data on MES Chart
JL2711 |
2026-09-21 17:02:16
John - SC Support LPN LP |
3 | 190 |
|
Payment charged but still pending – Account Support Ticket 1789981654574029129
Khem |
2026-09-21 16:47:01
John - SC Support LPN LP |
1 | 45 |
|
Control Bar
Jimmyy |
2026-09-21 16:43:48
John - SC Support LPN LP |
1 | 42 |
|
Prop account with Data feed Denali
aftmassi |
2026-09-21 16:41:09
John - SC Support LPN LP |
2 | 62 |
|
Please Please help me I have 2 Problems
User870836 |
2026-09-21 16:24:13
John - SC Support LPN LP |
29 | 826 |
|
[Programming Help] - Can't seem to be able to build a dll.
usgvince |
2026-09-21 15:57:36
John - SC Support LPN LP |
1 | 57 |
|
Is it possible to see the spread on the DOM using the Current Traded Bid and Ask Columns?
jsandlan |
2026-09-21 15:32:15
John - SC Support LPN LP |
1 | 48 |
|
Historical intraday data availability for SPX, RUT, GLD, SLV, USO
jose210303 |
2026-09-21 14:53:04
John - SC Support LPN LP |
1 | 83 |