Support Board
Date/Time: Fri, 03 Jul 2026 08:53:11 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-23 15:23:57
Sierra_Chart Engineering LPN LP |
63 | 13445 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 8129 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 2893 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 20810 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7144 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1997 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1973 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5845 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4926 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107147 |
|
delayed data
SurfTrader |
2026-07-03 08:23:37
SurfTrader LPN LP |
0 | 2 |
|
Credit Refund
User585345 |
2026-07-03 07:33:56
User585345 LPN LP |
0 | 8 |
|
AMP Global - CQG or Teton for EA ACSIL System
User186850 |
2026-07-03 05:46:41
User186850 LPN LP |
9 | 86 |
|
Message Log NTP Client messages
User781731 |
2026-07-03 03:07:30
2garin LPN LP |
2 | 491 |
|
Need help with NQ not displaying Recent Bid/Ask Volume correctly
User788559 |
2026-07-03 01:19:26
User788559 LPN LP |
20 | 280 |
|
TPO Profile - Letter Price Increment in Ticks
User182545 |
2026-07-02 23:52:48
User182545 LPN LP |
0 | 21 |
|
Question About Package 12, CME Data and MBO Access
bader |
2026-07-02 23:48:14
bader LPN LP |
2 | 32 |
|
Rithmic Direct - Connected but no real-time market data received
Belfir83 |
2026-07-02 23:09:08
Belfir83 LPN LP |
0 | 16 |
|
Request: Increase text window size for Trading System Based on Alert study
PhiX |
2026-07-02 21:26:08
PhiX LPN LP |
2 | 42 |
|
time and sales window clears when switching to other chartbook
User568229 |
2026-07-02 20:49:20
John - SC Support LPN LP |
10 | 359 |
|
loading error with custom study
User735389 |
2026-07-02 20:45:11
John - SC Support LPN LP |
4 | 1583 |
|
Custom study DLLs are not loading
User709671 |
2026-07-02 20:44:51
User709671 LPN LP |
2 | 41 |
|
frozen charts
User533388 |
2026-07-02 20:41:47
John - SC Support LPN LP |
4 | 61 |
|
Verified Trading Accounts Ending Date
kero kero |
2026-07-02 20:38:47
John - SC Support LPN LP |
1 | 20 |
|
Trade Activity Log Issue
ondafringe |
2026-07-02 20:35:33
John - SC Support LPN LP |
1 | 22 |
|
Ability to Type to search in Study Field Removed
User150671 |
2026-07-02 20:28:18
Sierra_Chart Engineering LPN LP |
2 | 67 |
|
Why does my NQ dom look like this ?
Kursed |
2026-07-02 20:19:47
John - SC Support LPN LP |
1 | 84 |
|
After SierraChart Update - ES Data 10 Minute Delayed
HARK |
2026-07-02 18:58:41
HARK LPN LP |
3 | 60 |
|
Lagging data feed
Jimmyy |
2026-07-02 17:55:55
Jimmyy LPN LP |
6 | 220 |
|
Large gap between market order price and entry point around 10 index points away...?
User536942 |
2026-07-02 16:17:03
John - SC Support LPN LP |
3 | 48 |
|
Window Tiling Pre-sets
User547290 |
2026-07-02 16:13:56
John - SC Support LPN LP |
1 | 28 |
|
price/orders discrepancy
User160847 |
2026-07-02 15:57:45
John - SC Support LPN LP |
3 | 44 |
|
CME cost discrepency
User551479 |
2026-07-02 15:53:16
John - SC Support LPN LP |
1 | 36 |
|
Help needed
User158093 |
2026-07-02 15:49:42
John - SC Support LPN LP |
17 | 210 |
|
MDI child window creation errors + daily timeframe data not loading with many chartbooks o
User368741 |
2026-07-02 15:46:17
John - SC Support LPN LP |
1 | 31 |
|
No Trade Activity files exist in C:\SierraChart|Data
edwinRSISP |
2026-07-02 15:07:20
John - SC Support LPN LP |
1 | 32 |
|
DOM trading
User140711 |
2026-07-02 15:02:02
John - SC Support LPN LP |
1 | 51 |
|
can't connect to data
User676701 |
2026-07-02 14:53:19
John - SC Support LPN LP |
1 | 29 |
|
Missing Data feed
User107929 |
2026-07-02 14:38:45
John - SC Support LPN LP |
3 | 56 |
|
Delayed Data Feed
User869425 |
2026-07-02 14:26:48
John - SC Support LPN LP |
1 | 25 |