Support Board
Date/Time: Tue, 13 Jan 2026 19:29:39 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-01-11 22:43:15
Sierra_Chart Engineering LPN LP |
55 | 7048 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2025-12-31 03:18:31
Sierra_Chart Engineering LPN LP |
5 | 3385 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 721 |
|
[Sticky] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2025-12-07 08:47:35
Sierra_Chart Engineering LPN LP |
51 | 15555 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 899 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 4698 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 3673 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 1835 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 105313 |
|
IBKR claims Deprecated TWS API version
User113810 |
2026-01-13 19:28:58
User293778 LPN LP |
14 | 902 |
|
Emulator data issues, freezing
DCSaba |
2026-01-13 19:26:43
DCSaba LPN LP |
16 | 162 |
|
Urgent!!! Connection Issue
Luke |
2026-01-13 19:25:06
Sierra_Chart Engineering LPN LP |
12 | 100 |
|
Version 2852: No Minimize Button on Chart Title Bars.
Marski |
2026-01-13 19:19:43
John - SC Support LPN LP |
11 | 90 |
|
Gain StoneX
jomar |
2026-01-13 19:15:35
Sierra_Chart Engineering LPN LP |
34 | 2077 |
|
Numbers bars OPTION REAL Transparency!
TopGunTrader |
2026-01-13 19:05:13
TopGunTrader LPN LP |
0 | 3 |
|
New MDI Window system Request : Allow users to configure border thickness
Sébastien |
2026-01-13 19:02:38
gz6969 LPN LP |
5 | 277 |
|
Historical market depth not wroking
User30743 |
2026-01-13 18:35:49
User30743 LPN LP |
6 | 102 |
|
Footprint settings
User977892 |
2026-01-13 18:26:08
John - SC Support LPN LP |
1 | 10 |
|
Refund
lion323 |
2026-01-13 18:24:11
John - SC Support LPN LP |
9 | 163 |
|
synthetic symbol
User473031 |
2026-01-13 18:19:53
John - SC Support LPN LP |
1 | 11 |
|
P/L BOX NOT CORRECT
User790442 |
2026-01-13 16:56:56
John - SC Support LPN LP |
3 | 43 |
|
Intraday Charts Becoming Invisible/Freezing When Switching Chartbooks – Version 2859
Fabio |
2026-01-13 16:17:06
Sierra_Chart Engineering LPN LP |
6 | 57 |
|
Nasdaq / NYSE quality data
trader88 |
2026-01-13 16:06:05
John - SC Support LPN LP |
1 | 16 |
|
Support request:
User237783 |
2026-01-13 15:59:42
John - SC Support LPN LP |
3 | 66 |
|
Weeky Number Bars starting mid week - How to fix for good?
HeyUgly |
2026-01-13 15:52:54
John - SC Support LPN LP |
5 | 926 |
|
Sierra Chart Server Side Limit Loss with AMP or another Broker
User643426 |
2026-01-13 15:41:48
User643426 LPN LP |
0 | 10 |
|
Unable to place trades
User414106 |
2026-01-13 15:35:04
John - SC Support LPN LP |
3 | 51 |
|
Missing data after closing and opening chartbook
User994149 |
2026-01-13 15:31:09
John - SC Support LPN LP |
2 | 41 |
|
When I switch between the tools the cursor does NOT change until I move the mouse
MandelBro |
2026-01-13 15:27:07
John - SC Support LPN LP |
1 | 36 |
|
Window Issues - Cosmetic
User450463 |
2026-01-13 15:19:04
Sierra_Chart Engineering LPN LP |
17 | 405 |
|
为什么一直登录请求失败！！！ 几天时间没有解决！！！ 并且我的服务重新续费了！！！
User942037 |
2026-01-13 15:17:25
John - SC Support LPN LP |
1 | 31 |
|
Increasing or decreasing your position
User423610 |
2026-01-13 15:15:37
Sierra_Chart Engineering LPN LP |
1 | 14 |
|
Trade Window: Display Custom Account Name First?
User261655 |
2026-01-13 14:48:42
User261655 LPN LP |
0 | 14 |
|
Delayed Data for Nasdaq Futures
kam2001 |
2026-01-13 14:10:07
kam2001 LPN LP |
1 | 22 |
|
Current price bar doesn't start on left side of chart
User49270 |
2026-01-13 11:48:21
User49270 LPN LP |
24 | 346 |
|
Footprint alert example 30x600
rebeccaemme |
2026-01-13 10:46:32
rebeccaemme LPN LP |
3 | 70 |
|
DTC Client for Denali and/or Teton services
R1sk |
2026-01-13 09:36:31
R1sk LPN LP |
5 | 879 |
|
EUREX DOM freezes every ~5 seconds (1–2s lag) despite low chart draw time
User197029 |
2026-01-13 08:17:28
Sierra_Chart Engineering LPN LP |
14 | 224 |