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Support Board

Date/Time: Mon, 09 Feb 2026 14:45:51 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Notice: CME Denali Data Feed Intermittent Data Delay January 26-February 6, 2026
Sierra_Chart Engineering 		2026-02-08 20:28:31
Sierra_Chart Engineering LPN LP 		4 325
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering 		2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP 		54 16500
[Sticky] [Locked] - Critical Update for Sierra Chart Timers 2867 through 2869 | OS vs. SC Timers | 4 MS!
Sierra_Chart Engineering 		2026-02-01 01:30:32
Sierra_Chart Engineering LPN LP 		3 1218
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering 		2026-01-21 18:16:36
Sierra_Chart Engineering LPN LP 		58 8785
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering 		2025-12-31 03:18:31
Sierra_Chart Engineering LPN LP 		5 3766
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering 		2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP 		2 1012
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering 		2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP 		0 1116
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering 		2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP 		8 4893
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering 		2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP 		0 3902
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support 		2024-12-23 17:32:25
John - SC Support LPN LP 		0 1953
[Sticky] [Locked] - Videos
Sierra Chart Engineering 		2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP 		53 105614
IS THERE SERIOUSLY NO SUPPORT ON HERE?
TonySierra 		2026-02-09 14:01:27
Sierra_Chart Engineering LPN LP 		2 56
Sierra Chart Rithmic ONE MIN behind!
TopGunTrader 		2026-02-09 13:57:31
TopGunTrader LPN LP 		13 219
Serious issue with opening spreadsheets after updating to version 2878
Fabio 		2026-02-09 13:56:35
Fabio LPN LP 		3 36
how to connect?
User930387 		2026-02-09 12:38:37
User930387 LPN LP 		0 13
ACSIL Feature Request: Include depth NumOrders with Time & Sales records
n_x_b 		2026-02-09 11:07:41
n_x_b LPN LP 		0 28
no connection to Teton webbase
User692627 		2026-02-09 11:01:41
User692627 LPN LP 		0 17
[User Discussion] - free trial inquiry
User582903 		2026-02-09 09:30:23
User135243 LPN LP 		1 29
Data Off/different from other data feed
User388695 		2026-02-09 09:07:38
User388695 LPN LP 		3 123
VWAPs different across Charts
pavel.lysenka 		2026-02-09 07:54:52
pavel.lysenka LPN LP 		18 255
BUG - current trades column not sizing correctly but works as soon as replay starts
User350373 		2026-02-09 07:48:24
User350373 LPN LP 		0 15
Compact tool value issue after update to 2878 version.
Fabio 		2026-02-09 05:38:26
Sierra_Chart Engineering LPN LP 		5 72
v2822-v2875 Stuck on Calculating Studies
User273277 		2026-02-09 04:48:06
Sierra_Chart Engineering LPN LP 		11 284
ver 2875 offline documentation
User517409 		2026-02-09 04:31:09
User517409 LPN LP 		0 28
Time and Sales Detached Window Never Starts on Top
User273277 		2026-02-09 03:51:45
User273277 LPN LP 		0 23
show unused (unassigned/inactive) chart link number
whats1thingnow 		2026-02-09 03:39:11
whats1thingnow LPN LP 		5 1039
Trading Dom Notes Column
topsteplocal 		2026-02-09 01:49:21
User165981 LPN LP 		50 8284
How to make tick compression work along with VBP study on the DOM
User350373 		2026-02-09 01:21:36
User350373 LPN LP 		4 82
OpenGL fonts now have more spacing under them
User273277 		2026-02-09 00:22:26
User273277 LPN LP 		0 30
gold and silver ratio chart
whats1thingnow 		2026-02-08 22:57:04
whats1thingnow LPN LP 		0 33
Entry price multiplied 1000 times on a micro contract
User554292 		2026-02-08 22:18:54
Sierra_Chart Engineering LPN LP 		1 44
data feed not connecting and DOM shows wrong acct number
User953115 		2026-02-08 19:01:49
Sierra_Chart Engineering LPN LP 		1 32
ACSIL: 2nd Symbol Order Submission
Gradient 		2026-02-08 18:58:07
Gradient LPN LP 		0 30
v2878 Duplicated Chart - Save, File >> Save, and File >> Save As do not work
User719512 		2026-02-08 18:46:00
User719512 LPN LP 		2 61
Version 2878 major bug
nicktrader 		2026-02-08 18:25:33
Sierra_Chart Engineering LPN LP 		10 160
TA: Unset
User361996 		2026-02-08 18:13:31
User361996 LPN LP 		0 21
DOM: price column
User76183 		2026-02-08 17:30:37
BTFly LPN LP 		22 3971
sc.GetTradeAccountData()
sirron 		2026-02-08 16:58:56
sirron LPN LP 		2 108