Support Board
Date/Time: Mon, 20 Apr 2026 21:32:11 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-04-20 12:51:28
Sierra_Chart Engineering LPN LP |
10 | 4154 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6267 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 11140 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 18082 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1490 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1588 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5402 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4441 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106404 |
|
Crosshair always on on dom
Shink22 |
2026-04-20 21:26:52
Shink22 LPN LP |
16 | 213 |
|
Requesting Manual Activation of CME Surcharge - No Broker Account
Amg0210 |
2026-04-20 21:18:15
John - SC Support LPN LP |
1 | 10 |
|
Footprint chart showing odd numbers
User930239 |
2026-04-20 21:00:04
Sierra_Chart Engineering LPN LP |
18 | 183 |
|
No TPO cahrts with service PKG 10
User449884 |
2026-04-20 20:21:33
John - SC Support LPN LP |
1 | 18 |
|
New Install and chartbooks messed up
User415279 |
2026-04-20 20:19:21
John - SC Support LPN LP |
5 | 126 |
|
Denali Exchange Data Feed is not showing sc data all services
User412530 |
2026-04-20 20:11:20
John - SC Support LPN LP |
5 | 95 |
|
Session Time
User841161 |
2026-04-20 20:02:42
John - SC Support LPN LP |
1 | 21 |
|
Line to connect all top or bottom
Lilydo |
2026-04-20 19:56:30
John - SC Support LPN LP |
5 | 99 |
|
v. 2889: Recent Bid/Ask Not Showing When NQ Tick Size Is Changed
User261655 |
2026-04-20 19:52:57
John - SC Support LPN LP |
1 | 45 |
|
The data will not be constantly streaming
User202728 |
2026-04-20 18:56:42
Sierra_Chart Engineering LPN LP |
15 | 94 |
|
MDI Virtual Space - Keyboard Shortcuts for Navigation?
gcUserStudies |
2026-04-20 17:42:32
Anders Dybdahl LPN LP |
2 | 210 |
|
Linux Update
LucentTrader |
2026-04-20 17:16:18
User910868 LPN LP |
1 | 41 |
|
Account Reminder
User257833 |
2026-04-20 16:47:01
John - SC Support LPN LP |
1 | 16 |
|
Current Selected Service not connecting to IBKR
User324251 |
2026-04-20 15:18:16
John - SC Support LPN LP |
1 | 23 |
|
Sierra Chart DOM highlight box not matching cell height
User245317 |
2026-04-20 14:55:04
John - SC Support LPN LP |
3 | 63 |
|
VBP showing decimal
User449884 |
2026-04-20 14:40:02
User449884 LPN LP |
4 | 89 |
|
How to remove/hide posstion marker on DOM
ldepadey |
2026-04-20 14:36:32
John - SC Support LPN LP |
1 | 33 |
|
Copy Chart Drawings across chartbooks for Specific Tools only
Cileron |
2026-04-20 14:32:21
John - SC Support LPN LP |
3 | 98 |
|
Swapping the Shift and Ctrl Keys When Using the Chart Drawing Tools [Feature Request]
Deenius |
2026-04-20 14:28:20
Deenius LPN LP |
3 | 106 |
|
Assistance Needed: Displaying Current Heatmap Levels Using Market Depth in Sierra CHART
User877866 |
2026-04-20 14:23:01
John - SC Support LPN LP |
9 | 432 |
|
Do I need 2 SC Instances to Run Realtime Denali CME Data + Execute via CGQ Order Routing
Shores2021 |
2026-04-20 13:58:30
John - SC Support LPN LP |
36 | 675 |
|
Historical Intraday Chart Data Not Loading for _MBO symbols
Xeoh85 |
2026-04-20 13:47:00
Sierra_Chart Engineering LPN LP |
3 | 81 |
|
Double Charge for Denali Data Feed
Matias Quadro |
2026-04-20 13:19:31
Sierra_Chart Engineering LPN LP |
2 | 34 |
|
Control Bars - Chart - Cannot Assign Keyboard Shortcuts [Bug Report]
Deenius |
2026-04-20 12:46:40
Sierra_Chart Engineering LPN LP |
1 | 57 |
|
Install of Visual C++ Compiler
maxpi |
2026-04-20 12:45:24
Sierra_Chart Engineering LPN LP |
2 | 40 |
|
Cumulative Delta (Candles?)
User603210 |
2026-04-20 12:41:33
Sierra_Chart Engineering LPN LP |
1 | 36 |
|
Misunderstanding when activating package
User306363 |
2026-04-20 12:35:08
Sierra_Chart Engineering LPN LP |
1 | 38 |
|
I just paid, but Sierra isn't working.
User716459 |
2026-04-20 12:33:23
Sierra_Chart Engineering LPN LP |
2 | 38 |
|
Sharing data between two different trading services (for quoting purposes level 2 depth)
aswade3451 |
2026-04-20 12:23:48
Sierra_Chart Engineering LPN LP |
1 | 33 |
|
different color for the scale
user8888 |
2026-04-20 10:35:06
User270519 LPN LP |
8 | 1182 |
|
Incomplete historical data for VXK21-CFE (VIX May 2021 futures)
User826963 |
2026-04-20 06:02:09
Sierra_Chart Engineering LPN LP |
3 | 141 |