Support Board
Date/Time: Tue, 03 Mar 2026 07:50:19 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 4255 |
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 9716 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 17149 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1142 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1258 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5034 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4078 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 2045 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 105858 |
|
Alert condition using Daily OHLC current day low (SG3[0]) does not trigger
User138457 |
2026-03-03 07:40:03
User138457 LPN LP |
14 | 171 |
|
Volume Dots and Zooming compatibilites
User590016 |
2026-03-03 07:39:50
User75949 LPN LP |
112 | 22232 |
|
DOM Recent Bid Ask dissapears
User453636 |
2026-03-03 07:30:42
User453636 LPN LP |
0 | 4 |
|
How to get Datafeed level II
Iammusic |
2026-03-03 07:05:03
Iammusic LPN LP |
0 | 7 |
|
Replay mode Freezes
jethrogou |
2026-03-03 05:58:21
jethrogou LPN LP |
0 | 14 |
|
APEX and Denali Feed Headache
User775932 |
2026-03-03 05:47:32
Sierra_Chart Engineering LPN LP |
1 | 14 |
|
Replay accuracy of of large volume trade indicator
User689918 |
2026-03-03 05:44:35
Sierra_Chart Engineering LPN LP |
3 | 238 |
|
Region 2 in a DOM chart
Trade with ICE |
2026-03-03 05:40:53
Sierra_Chart Engineering LPN LP |
1 | 20 |
|
M6B
User714869 |
2026-03-03 05:38:36
Sierra_Chart Engineering LPN LP |
5 | 49 |
|
Control bar buttons randomly lock - cant select Tool Config buttons
User629461 |
2026-03-03 05:35:36
Sierra_Chart Engineering LPN LP |
3 | 28 |
|
Global Graphics
LongShortz |
2026-03-03 04:41:27
Sierra_Chart Engineering LPN LP |
3 | 56 |
|
After most recent update: Large Order Indicator Bubbles Moving randomly
masedi |
2026-03-03 02:10:52
Sierra_Chart Engineering LPN LP |
6 | 68 |
|
Receiving the data stops when Open Market Depth Window turns on.
User344478 |
2026-03-02 23:36:45
User344478 LPN LP |
4 | 76 |
|
market depth data limiting
User981449 |
2026-03-02 21:26:35
John - SC Support LPN LP |
3 | 58 |
|
Data feed
User931951 |
2026-03-02 21:21:33
John - SC Support LPN LP |
5 | 45 |
|
Issue with horizontal bar/zone holding the chart tabs in new version of SC
weav |
2026-03-02 21:18:15
Sierra_Chart Engineering LPN LP |
10 | 319 |
|
Alerts
Jimmyy |
2026-03-02 21:18:05
John - SC Support LPN LP |
22 | 4882 |
|
MBO Data related question
ejtrader |
2026-03-02 20:59:17
Sierra_Chart Engineering LPN LP |
11 | 1861 |
|
[Programming Help] - Help needed with MBO data
User41683 |
2026-03-02 19:55:00
User41683 LPN LP |
0 | 21 |
|
Can not connect.
User216891 |
2026-03-02 18:42:00
User216891 LPN LP |
5 | 59 |
|
Unable to setup Denali
User453259 |
2026-03-02 18:28:33
User453259 LPN LP |
2 | 30 |
|
my sierra chart doesn't let me access data before a certain date
User423973 |
2026-03-02 18:23:07
John - SC Support LPN LP |
1 | 26 |
|
Incorrect CME Professional Status – Request Non-Professional
amit.medvisor |
2026-03-02 18:21:41
John - SC Support LPN LP |
4 | 50 |
|
Connection points not completed or OK
User30743 |
2026-03-02 18:16:34
John - SC Support LPN LP |
1 | 23 |
|
IBKR + Denali + Teton – what are the options?
User401087 |
2026-03-02 18:04:44
User301059 LPN LP |
6 | 176 |
|
Connection Problem Ironbeam
User256652 |
2026-03-02 17:30:53
John - SC Support LPN LP |
1 | 27 |
|
Couple Qs on maximizing efficiency
sandcastl3s |
2026-03-02 17:16:36
sandcastl3s LPN LP |
2 | 58 |
|
I started getting deleyed data this morning!!!
User973745 |
2026-03-02 17:13:08
John - SC Support LPN LP |
3 | 51 |
|
Real-time price bars not printing
3152sier |
2026-03-02 17:10:13
John - SC Support LPN LP |
1 | 28 |
|
DTC issue
User581488 |
2026-03-02 16:45:34
John - SC Support LPN LP |
1 | 29 |
|
How do I check my account balance for live trading
countryboy92 |
2026-03-02 16:38:14
John - SC Support LPN LP |
3 | 738 |