Support Board
Date/Time: Mon, 02 Mar 2026 18:07:20 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 4243 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 9709 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 17142 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1137 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1255 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5032 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4072 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 2044 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 105855 |
|
IBKR + Denali + Teton – what are the options?
User401087 |
2026-03-02 18:04:44
User301059 LPN LP |
6 | 158 |
|
my sierra chart doesn't let me access data before a certain date
User423973 |
2026-03-02 18:00:03
User423973 LPN LP |
0 | 4 |
|
Incorrect CME Professional Status – Request Non-Professional
amit.medvisor |
2026-03-02 17:49:11
amit.medvisor LPN LP |
3 | 38 |
|
Data feed
User931951 |
2026-03-02 17:38:38
User931951 LPN LP |
0 | 6 |
|
Connection Problem Ironbeam
User256652 |
2026-03-02 17:30:53
John - SC Support LPN LP |
1 | 13 |
|
Connection points not completed or OK
User30743 |
2026-03-02 17:27:42
User30743 LPN LP |
0 | 7 |
|
Couple Qs on maximizing efficiency
sandcastl3s |
2026-03-02 17:16:36
sandcastl3s LPN LP |
2 | 49 |
|
I started getting deleyed data this morning!!!
User973745 |
2026-03-02 17:13:08
John - SC Support LPN LP |
3 | 38 |
|
Real-time price bars not printing
3152sier |
2026-03-02 17:10:13
John - SC Support LPN LP |
1 | 16 |
|
Can not connect.
User216891 |
2026-03-02 17:07:18
John - SC Support LPN LP |
3 | 34 |
|
Alerts
Jimmyy |
2026-03-02 17:03:35
Jimmyy LPN LP |
17 | 4851 |
|
M6B
User714869 |
2026-03-02 17:01:49
John - SC Support LPN LP |
1 | 13 |
|
DTC issue
User581488 |
2026-03-02 16:45:34
John - SC Support LPN LP |
1 | 17 |
|
Unable to setup Denali
User453259 |
2026-03-02 16:42:26
John - SC Support LPN LP |
1 | 19 |
|
How do I check my account balance for live trading
countryboy92 |
2026-03-02 16:38:14
John - SC Support LPN LP |
3 | 728 |
|
Data from sunday evening until when I load up my chart is missing on the ES future
User499340 |
2026-03-02 16:29:23
John - SC Support LPN LP |
1 | 17 |
|
data looks delayed
Robert Wojczak |
2026-03-02 16:22:09
John - SC Support LPN LP |
1 | 25 |
|
Copy a drawing made from a custom study onto another chart?
User461027 |
2026-03-02 16:21:46
User461027 LPN LP |
4 | 56 |
|
Delay on data from Eurex?
User266447 |
2026-03-02 16:08:21
John - SC Support LPN LP |
1 | 29 |
|
Problems with Denali exchange
User314339 |
2026-03-02 16:02:05
John - SC Support LPN LP |
4 | 79 |
|
rithmic connection issue
User981449 |
2026-03-02 15:32:10
User981449 LPN LP |
2 | 29 |
|
Global Graphics
LongShortz |
2026-03-02 15:26:13
John - SC Support LPN LP |
1 | 37 |
|
Delta Volume histogram
tradermartn5 |
2026-03-02 15:23:33
John - SC Support LPN LP |
3 | 192 |
|
Flex RENKO; P&F chart
blt |
2026-03-02 15:21:42
blt LPN LP |
8 | 96 |
|
Trading Dom Notes Column
topsteplocal |
2026-03-02 15:10:53
User98657 LPN LP |
51 | 8610 |
|
Very slow starting of Sierrachart after Monitor change
Jimmyy |
2026-03-02 14:51:52
Jimmyy LPN LP |
5 | 75 |
|
delimitation interval on graph study
User166249 |
2026-03-02 14:51:28
John - SC Support LPN LP |
5 | 69 |
|
Moved to professional data
Pelto |
2026-03-02 14:49:44
John - SC Support LPN LP |
1 | 51 |
|
Remove 'loading' live footptint boxes
User313639 |
2026-03-02 14:43:06
John - SC Support LPN LP |
4 | 69 |
|
HELP BTC PERP AT BINANCE IS DEAD
User849502 |
2026-03-02 14:41:24
User849502 LPN LP |
3 | 53 |