Support Board
Date/Time: Mon, 23 Mar 2026 20:24:59 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-03-17 15:10:21
Sierra_Chart Engineering LPN LP |
7 | 1670 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 4983 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 10398 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 17480 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1284 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1383 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5190 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4210 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 2142 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106081 |
|
Service Package Error when Connecting to Denali Data Feed
User340188 |
2026-03-23 20:05:28
User340188 LPN LP |
4 | 37 |
|
Sub Instances Corrupted
User303857 |
2026-03-23 20:02:47
User303857 LPN LP |
4 | 44 |
|
Charts Not Loading
User112814 |
2026-03-23 19:55:54
User431178 LPN LP |
1 | 17 |
|
v2893 - float to double change ->> ALL GOOD
User719512 |
2026-03-23 19:42:48
User719512 LPN LP |
0 | 10 |
|
Data being sent to only one chart
User213504 |
2026-03-23 19:42:44
User213504 LPN LP |
4 | 40 |
|
request a refund for the package 11
User585479 |
2026-03-23 19:18:00
User585479 LPN LP |
0 | 8 |
|
Cursor keeps switching from Pointer to Chart Values/Crosshair after move to v2880
User151235 |
2026-03-23 18:50:55
Sierra_Chart Engineering LPN LP |
26 | 572 |
|
How to set up VP alarms in Sierra chart, such as setting alarms
sanwen2478 |
2026-03-23 18:49:43
John - SC Support LPN LP |
1 | 12 |
|
How to set up VP alarms in Sierra chart, such as setting alarms
sanwen2478 |
2026-03-23 18:43:12
John - SC Support LPN LP |
1 | 9 |
|
data problems
Mike456039 |
2026-03-23 18:39:18
Mike456039 LPN LP |
2 | 24 |
|
Trying to Connect to Lucid Trading but the connection is not going through
pennydoll9 |
2026-03-23 18:38:22
pennydoll9 LPN LP |
4 | 46 |
|
Adjusting chart settings scrolls window tab list to end
User629461 |
2026-03-23 18:32:07
Sierra_Chart Engineering LPN LP |
4 | 120 |
|
Subject: EOD Cash Index Data Availability on Package 3
User237160 |
2026-03-23 18:31:07
User237160 LPN LP |
3 | 46 |
|
Account Usage Time Update
User311912 |
2026-03-23 18:30:11
John - SC Support LPN LP |
1 | 9 |
|
Friday Daily Price Close Discrepancy
TriStar Trading |
2026-03-23 18:29:06
TriStar Trading LPN LP |
2 | 24 |
|
Automated Trading System - Custom Study - Two Chartbooks Running Simultaneously
User469662 |
2026-03-23 18:27:13
User469662 LPN LP |
0 | 10 |
|
Question about TETON for order routing... about forced liquidation 3:55pm
JBTFD |
2026-03-23 18:18:33
John - SC Support LPN LP |
1 | 17 |
|
Double manual DVP
User981449 |
2026-03-23 18:17:48
John - SC Support LPN LP |
5 | 209 |
|
FUTURES CHARTS NOT VISIBLE AND LOST INDICATORS AND TEXT IN CFD CHARTS
Musyoka |
2026-03-23 18:09:50
John - SC Support LPN LP |
4 | 62 |
|
Risk Reward Tool Text
User643802 |
2026-03-23 17:55:20
John - SC Support LPN LP |
2 | 63 |
|
Not showing real-time data even though i logged into my IBKR accct and purchased danali
Brightstone |
2026-03-23 17:49:35
John - SC Support LPN LP |
1 | 22 |
|
Service Package does not support this function or account is expired
User789875 |
2026-03-23 17:47:47
John - SC Support LPN LP |
1 | 28 |
|
whats the most realistic sim experiance?
User187406 |
2026-03-23 17:43:17
John - SC Support LPN LP |
1 | 59 |
|
Control Bar Color Issue
User644914 |
2026-03-23 17:35:50
John - SC Support LPN LP |
1 | 25 |
|
[Programming Help] - [ACSIL] Got stuck on this seemingly basic issue, need help
Tony |
2026-03-23 17:35:49
Tony LPN LP |
0 | 23 |
|
Cost effective way to test Simulated order flow trading
User747984 |
2026-03-23 17:20:31
John - SC Support LPN LP |
1 | 35 |
|
购买套餐等级
User660904 |
2026-03-23 17:11:21
John - SC Support LPN LP |
89 | 2931 |
|
Crude Crack Spreads for Quote Board
User417302 |
2026-03-23 17:00:50
John - SC Support LPN LP |
2 | 68 |
|
Trading 100 oz SIC while data is for 5000 oz SI silver future contracts
User528002 |
2026-03-23 16:58:33
John - SC Support LPN LP |
1 | 33 |
|
Sim trading disabled after 2/25/2026
User61168 |
2026-03-23 16:55:38
John - SC Support LPN LP |
17 | 467 |