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Support Board

Date/Time: Wed, 26 Nov 2025 10:45:24 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Notice: Solution to: Chart/Book Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering 		2025-11-23 00:31:06
Sierra_Chart Engineering LPN LP 		12 1812
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering 		2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP 		0 558
[Sticky] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering 		2025-11-07 19:43:13
Sierra_Chart Engineering LPN LP 		48 14284
[Sticky] [Locked] - Notice: Chartbook Back Compatibility Issue
Sierra_Chart Engineering 		2025-10-13 22:39:53
Sierra_Chart Engineering LPN LP 		0 838
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering 		2025-09-27 01:20:37
Sierra_Chart Engineering LPN LP 		3 2761
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering 		2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP 		8 4390
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering 		2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP 		0 3272
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support 		2024-12-23 17:32:25
John - SC Support LPN LP 		0 1657
[Sticky] [Locked] - Historical End of Day Data for Futures and $ Indices Additional Cost if Over Monthly Limit
Sierra_Chart Engineering 		2024-12-23 15:30:20
Sierra_Chart Engineering LPN LP 		1 2964
[Sticky] [Locked] - Videos
Sierra Chart Engineering 		2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP 		53 104791
[Sticky] [Locked] - Delayed *Streaming* US Equities Consolidated Tape Available to All Users
Sierra_Chart Engineering 		2024-02-11 23:35:21
Sierra_Chart Engineering LPN LP 		12 7876
When did Echange fees jump in price?
krypto101 		2025-11-26 10:18:19
User135243 LPN LP 		1 8
Request Refund of Remaining Services Balance
xzwqytd 		2025-11-26 09:42:04
xzwqytd LPN LP 		0 3
TPO profile chart and spreadsheet system for trading
Fabio 		2025-11-26 09:21:27
Fabio LPN LP 		4 117
collaboration with other trades when building auto trading system
stiasny 		2025-11-25 23:17:50
stiasny LPN LP 		4 76
Simple Replay of Multiple Charts on a High End PC lags in Accurate Trading System Mode
skalaydzhiyski 		2025-11-25 21:06:32
skalaydzhiyski LPN LP 		16 304
MBO(Market by Order) exchange license fee and pricing question
User635139 		2025-11-25 20:49:43
Sierra_Chart Engineering LPN LP 		2 61
TRIN-SP
User841161 		2025-11-25 20:07:56
User841161 LPN LP 		3 36
Volume data not available for Daily timeframe (trial)
User266678 		2025-11-25 19:35:44
John - SC Support LPN LP 		7 119
Global Profit Loss Management Tick Value
FuturesBod 		2025-11-25 19:26:12
FuturesBod LPN LP 		8 67
[User Discussion] - Dark Mode/Theme for Sierra Chart Title Bar - Windows 11
DonkeyEmporium 		2025-11-25 18:46:19
Crux LPN LP 		2 398
Trade Service Log is blank
Mercrastius 		2025-11-25 18:35:41
Mercrastius LPN LP 		4 52
Candlestick Patterns Finder Alerts
User23815 		2025-11-25 18:34:48
John - SC Support LPN LP 		1 21
Empty server list
IonutC88 		2025-11-25 18:14:30
John - SC Support LPN LP 		1 24
Package options
MGuest 		2025-11-25 18:13:42
John - SC Support LPN LP 		1 24
Spot-Quoted futures (SQF)
Flawless Cowboy 		2025-11-25 17:45:46
sqrtltrds LPN LP 		5 487
Historical intra-day volume data with IBKR
User266678 		2025-11-25 17:36:30
John - SC Support LPN LP 		5 43
Delayed data still--how to fix the issue.
Doug Simpson 		2025-11-25 17:17:20
John - SC Support LPN LP 		2 26
Trade Management by Study not taking SL or TP levels from spreadsheet data
Judge Kilday 		2025-11-25 17:06:30
John - SC Support LPN LP 		3 29
Extending rectangle lables below right aligned VbP
User266678 		2025-11-25 17:02:46
John - SC Support LPN LP 		3 32
Volume profile visible on top
User937068 		2025-11-25 16:50:13
User937068 LPN LP 		2 34
Add LSE symbol
User266678 		2025-11-25 16:10:54
User266678 LPN LP 		2 35
Bid Ask difference percentage
User216753 		2025-11-25 15:39:42
John - SC Support LPN LP 		5 84
Real-time data in the chart
User240644 		2025-11-25 15:20:24
John - SC Support LPN LP 		3 66
VBP bars outline when zoom out
User981449 		2025-11-25 15:19:29
John - SC Support LPN LP 		1 32
Market Depth Window
UserIH 		2025-11-25 15:12:48
John - SC Support LPN LP 		5 65
Market Depth Historical Graph Data Retention
Cileron 		2025-11-25 15:11:09
John - SC Support LPN LP 		1 32
when i either lose data or power off my comp the bars are not there during that time
Cole Cash 		2025-11-25 15:02:52
John - SC Support LPN LP 		1 36
[Programming Help] - Can Acsil read CDV data
User825552 		2025-11-25 14:57:06
User825552 LPN LP 		2 49
Charts Not Displaying Data
User136702 		2025-11-25 14:18:32
User135243 LPN LP 		1 36