Support Board
Date/Time: Thu, 04 Jun 2026 18:48:02 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Resolved: Issue with Web Trading Panel
Sierra_Chart Engineering |
2026-05-31 23:44:18
Sierra_Chart Engineering LPN LP |
0 | 486 |
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[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 6803 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 2623 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 20066 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6853 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 11784 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1755 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1797 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5633 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4693 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106808 |
|
Reload and Recalculate make some Large Volume Trade markers dissapear
EricCF |
2026-06-04 18:23:46
User343022 LPN LP |
9 | 154 |
|
Delayed feed however , no heatmap on replay either
gurkaran_deol |
2026-06-04 18:10:39
gurkaran_deol LPN LP |
0 | 4 |
|
none of my chartbooks are loading after repayment.
100ktrades |
2026-06-04 17:54:48
100ktrades LPN LP |
2 | 23 |
|
Ver 2915 => DOM stops showing High/Low lines of the day
User246578 |
2026-06-04 17:39:14
User246578 LPN LP |
4 | 77 |
|
SIERRA COPY TRADING ISSUE
User891374 |
2026-06-04 17:37:51
User891374 LPN LP |
0 | 7 |
|
Delay
qkzguto |
2026-06-04 17:28:17
qkzguto LPN LP |
2 | 21 |
|
Level 2
User862138 |
2026-06-04 17:24:32
User862138 LPN LP |
0 | 5 |
|
IBKR - Position disappears BUT STAYS in Trader Workstation
User433916 |
2026-06-04 17:17:13
User433916 LPN LP |
7 | 177 |
|
Footprint chart locked
Trade with ICE |
2026-06-04 17:09:03
John - SC Support LPN LP |
3 | 30 |
|
Trade Management By Study
User476926 |
2026-06-04 17:05:39
John - SC Support LPN LP |
3 | 31 |
|
Symbol Setting for FXXP
User247273 |
2026-06-04 16:59:00
User865673 LPN LP |
8 | 599 |
|
Feature Req: Bulk snapshot query for all watchlist symbols in single Denali server request
TonyCipriani |
2026-06-04 16:36:06
TonyCipriani LPN LP |
10 | 150 |
|
Replay Chart Control Panel not visible at all
User874265 |
2026-06-04 16:34:59
John - SC Support LPN LP |
1 | 14 |
|
CustomStudyDLLFileName not working as expected
User719512 |
2026-06-04 16:17:58
John - SC Support LPN LP |
3 | 45 |
|
New Software Issues
User223734 |
2026-06-04 16:12:21
John - SC Support LPN LP |
7 | 100 |
|
Custom Trading Keyboard Shortcut
Ricardo Zurek |
2026-06-04 16:10:23
John - SC Support LPN LP |
1 | 15 |
|
Copy Chart Drawings to the Cursor's Location [Feature Request]
Deenius |
2026-06-04 16:05:50
John - SC Support LPN LP |
1 | 20 |
|
My order was delayed 15 seconds before filling
User711838 |
2026-06-04 16:03:32
John - SC Support LPN LP |
3 | 57 |
|
Price level maximum ASK/minimum BID
User290911 |
2026-06-04 15:51:25
John - SC Support LPN LP |
1 | 28 |
|
How to Test &/Or Display Server Latency
User688525 |
2026-06-04 15:43:05
John - SC Support LPN LP |
8 | 1029 |
|
Missing Payment of €40 Sent on June 2
User955871 |
2026-06-04 15:41:04
John - SC Support LPN LP |
3 | 49 |
|
last trade price box
Dennis B. |
2026-06-04 15:06:19
Dennis B. LPN LP |
9 | 136 |
|
Rithmic Direct-DTC connects successfully, but no market data in Quote Board , blank charts
User294896 |
2026-06-04 15:03:42
John - SC Support LPN LP |
3 | 49 |
|
Current price marker thing on the last candle.
User453636 |
2026-06-04 14:53:33
John - SC Support LPN LP |
1 | 20 |
|
Numbers bars not supported
User660632 |
2026-06-04 14:52:36
John - SC Support LPN LP |
1 | 26 |
|
Help fixing CTV column histograms.
User653730 |
2026-06-04 14:49:36
John - SC Support LPN LP |
18 | 209 |
|
Question
User437588 |
2026-06-04 14:29:11
John - SC Support LPN LP |
5 | 65 |
|
Does Market Depth Historical Graph Requires Level 2 Data?
faidzal1982 |
2026-06-04 14:21:38
John - SC Support LPN LP |
3 | 55 |