Support Board
Date/Time: Tue, 16 Jun 2026 13:39:05 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Information: Data Feed and Connectivity Issues. Week of June 7, 2026
Sierra_Chart Engineering |
2026-06-13 20:17:12
Sierra_Chart Engineering LPN LP |
0 | 286 |
|
[Sticky] [Locked] - NASDAQ TotalView Interruptions Today 2026-06-12
Sierra_Chart Engineering |
2026-06-13 19:02:59
Sierra_Chart Engineering LPN LP |
9 | 382 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-08 14:33:26
Sierra_Chart Engineering LPN LP |
61 | 12292 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 7193 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 2714 |
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[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 20262 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6954 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1840 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1853 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5694 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4778 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106916 |
|
DTC API: Orders stuck in
User808121 |
2026-06-16 13:38:34
Sierra_Chart Engineering LPN LP |
1 | 42 |
|
AMP Denali Data is Delayed
skierrick |
2026-06-16 13:33:17
skierrick LPN LP |
0 | 1 |
|
Can't type notes on Type notes DOM column
User398084 |
2026-06-16 11:49:05
User398084 LPN LP |
2 | 66 |
|
Volume By Price study - different VAH, VAL values on 1h and 15m chart
User821223 |
2026-06-16 11:16:45
User821223 LPN LP |
2 | 69 |
|
ACSIL GetBidMarketDepthEntryAtLevel returns all-zero and GetTimeAndSales returns empty
Usertobedon’tabuse |
2026-06-16 11:03:14
Usertobedon’tabuse LPN LP |
0 | 13 |
|
Attached Stop Order Rejected After Parent Fill Using Teton
User829413 |
2026-06-16 10:54:53
User829413 LPN LP |
2 | 47 |
|
SSD, CPU, GPU - 2026 requirements given assumptions below
A77 |
2026-06-16 10:54:42
herman32 LPN LP |
4 | 2507 |
|
AMP Rithmic service data
Carl71 |
2026-06-16 10:52:28
herman32 LPN LP |
15 | 6373 |
|
Inquiry Regarding Data Package for Simultaneous Device Usage
Damian MacPherson |
2026-06-16 10:45:55
Damian MacPherson LPN LP |
0 | 16 |
|
Still Delayed Data after booking Feed
User840007 |
2026-06-16 10:03:22
User840007 LPN LP |
0 | 19 |
|
Historical Intraday Data Download Failed Error, permission denied
JLaranjeira |
2026-06-16 09:45:45
JLaranjeira LPN LP |
0 | 14 |
|
buggy software
User826383 |
2026-06-16 09:18:15
User826383 LPN LP |
2 | 73 |
|
Contract Rollover not working
User603210 |
2026-06-16 09:14:02
User603210 LPN LP |
3 | 61 |
|
Unable to connect to real time data feed anymore - Timeout
User442257 |
2026-06-16 08:37:28
User442257 LPN LP |
5 | 57 |
|
[User Discussion] - Prediction Reonance Institute 113,6³
tomtr27 |
2026-06-16 08:13:27
tomtr27 LPN LP |
1 | 87 |
|
46-second delay before startup Chartbooks open (clean installation)
User723144 |
2026-06-16 08:12:38
User723144 LPN LP |
3 | 78 |
|
sierra charts suddenly stops working
User161159 |
2026-06-16 07:30:06
Sierra_Chart Engineering LPN LP |
2 | 31 |
|
Do Offscreen Charts in MDI Virtual Space Keep Drawing?
User261655 |
2026-06-16 07:29:21
Sierra_Chart Engineering LPN LP |
1 | 29 |
|
Subgraph value label no longer renders after recent update to 2919
User708541 |
2026-06-16 07:16:28
Sierra_Chart Engineering LPN LP |
6 | 99 |
|
[Regression] Labels no longer show in v2919
User719512 |
2026-06-16 07:07:07
Sierra_Chart Engineering LPN LP |
6 | 101 |
|
Replay mode is stuttering
User733125 |
2026-06-16 06:47:04
User733125 LPN LP |
2 | 44 |
|
NTFY Stoped sending Image Links
jethrogou |
2026-06-16 06:07:58
Sierra_Chart Engineering LPN LP |
9 | 129 |
|
Shared drawing alignment issues across 30-min and 30-sec future time periods
JL2711 |
2026-06-16 04:20:23
JL2711 LPN LP |
0 | 16 |
|
Question Regarding ImbalanceData Fields in Quote Board and ACSIL
ramsoft2003 |
2026-06-16 01:35:13
Sierra_Chart Engineering LPN LP |
3 | 98 |
|
Historical Intraday Download Skipped for custom symbol
joshtrader |
2026-06-16 00:54:56
joshtrader LPN LP |
4 | 50 |
|
live account
User829556 |
2026-06-15 23:57:59
User829556 LPN LP |
0 | 18 |
|
[Programming Help] - Auto trade not working
User587676 |
2026-06-15 22:41:07
User254520 LPN LP |
11 | 259 |
|
Cannot Find Candle Wick Width Settings
User296528 |
2026-06-15 22:27:48
John - SC Support LPN LP |
4 | 88 |