Support Board
Date/Time: Wed, 06 May 2026 19:55:37 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 1234 |
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[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 19140 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-04-20 12:51:28
Sierra_Chart Engineering LPN LP |
10 | 5106 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6590 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 11434 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1584 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1664 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5496 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4547 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106552 |
|
historical intraday data download failed(Unsupported protocol version)
User828097 |
2026-05-06 19:38:48
John - SC Support LPN LP |
3 | 25 |
|
Question regarding Trade Account Monitor windwow/Symbol/Product Limits
User787305 |
2026-05-06 19:35:49
John - SC Support LPN LP |
1 | 7 |
|
Numbers Bars not appearing in Bar Period Type with Package 5
Leon1123 |
2026-05-06 19:11:45
John - SC Support LPN LP |
1 | 11 |
|
How to Copy Drawings from one ES chart to another
leitrimliam |
2026-05-06 19:10:31
John - SC Support LPN LP |
5 | 48 |
|
[Programming Help] - Computing bar index N's timestamp from a scid file outside of Sierra Chart
cmack1011 |
2026-05-06 19:02:14
cmack1011 LPN LP |
2 | 52 |
|
LIVE DATA FEED ACTIVATION
Fellyik2000 |
2026-05-06 17:13:01
John - SC Support LPN LP |
3 | 38 |
|
Chart Values for Tools
LarsK |
2026-05-06 17:11:27
John - SC Support LPN LP |
1 | 12 |
|
Data Feed Problem???
drn_futures |
2026-05-06 17:05:38
John - SC Support LPN LP |
1 | 25 |
|
delayed data with active trading account
ChamourLabbe |
2026-05-06 16:59:13
John - SC Support LPN LP |
1 | 27 |
|
Sierra chart crash
User964132 |
2026-05-06 16:48:53
John - SC Support LPN LP |
7 | 72 |
|
Time & Sales not updating in real time (YM, using Rithmic via Bulenox)
Diedrik |
2026-05-06 16:46:43
John - SC Support LPN LP |
5 | 83 |
|
MULTIPLE CHARTS
rodmendez |
2026-05-06 15:41:31
User135243 LPN LP |
2 | 27 |
|
payment
User144295 |
2026-05-06 15:05:44
John - SC Support LPN LP |
2 | 40 |
|
[User Discussion] - Can I use Sierra Chart with the prop firm TakeProfitTrader that uses Rithmic?
Sivle |
2026-05-06 13:56:57
Sivle LPN LP |
4 | 63 |
|
Large Volume Trade Study Issue
User453788 |
2026-05-06 13:50:14
User260640 LPN LP |
40 | 7606 |
|
Package 11 for backtesting 6E with Numbers Bars - what data feed do I need?
Leon1123 |
2026-05-06 13:45:25
Leon1123 LPN LP |
2 | 58 |
|
Cannot access or manage a simulation account —
User471150 |
2026-05-06 13:34:37
Sierra_Chart Engineering LPN LP |
2 | 51 |
|
CFE feed: PITCH data preservation in SCID/SCDD
AndyB |
2026-05-06 13:32:56
AndyB LPN LP |
4 | 136 |
|
Level 2 data not displaying properly CME
Sarkel |
2026-05-06 13:24:24
John - SC Support LPN LP |
1 | 26 |
|
Native NYMEX calendar spread position/PnL display with Teton/Sierra Chart simulator
User445870 |
2026-05-06 13:20:42
John - SC Support LPN LP |
4 | 108 |
|
Delayed Data
User294201 |
2026-05-06 13:15:28
John - SC Support LPN LP |
1 | 21 |
|
When my bracket order is filled the target order immediately disappears
User142067 |
2026-05-06 12:54:13
John - SC Support LPN LP |
3 | 43 |
|
Historical tick data depth for 6E with Package 11 and Denali CME feed
Leon1123 |
2026-05-06 12:07:15
Leon1123 LPN LP |
2 | 69 |
|
Market depth historical depth bid ask values not matching after tick sized changed
User625582 |
2026-05-05 21:13:19
User625582 LPN LP |
10 | 165 |
|
Suggestion: Large Volume Trade Indicator - Add Ratio's/Percentage Thresholds to support Eq
GeeMan |
2026-05-05 20:46:04
John - SC Support LPN LP |
1 | 140 |
|
Does DENALI include ICE US & EUROPE datafeed?
User219560 |
2026-05-05 20:22:44
John - SC Support LPN LP |
1 | 39 |
|
Request for Immediate Remote Session – Eurex Data Still Delayed
User489321 |
2026-05-05 20:21:57
John - SC Support LPN LP |
1 | 48 |
|
Can you add 2 indicators: Chandelier Exit & Volatility Stop? (FEATURE REQUEST)
User219560 |
2026-05-05 19:16:32
User219560 LPN LP |
3 | 135 |
|
How to disable Trade Service Log pop up message
User967921 |
2026-05-05 18:51:30
John - SC Support LPN LP |
3 | 2299 |