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Support Board


Date/Time: Fri, 13 Nov 2026 03:24:45 +0000



Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering
2026-10-31 19:15:05
Sierra_Chart Engineering LPN LP
8 8655
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP
25 15440
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP
0 866
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP
2 1160
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP
0 5223
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP
56 23571
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP
6 8659
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP
8 7032
[Sticky] [Locked] - Videos
Sierra Chart Engineering
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP
53 109006
Volume by Price: (SG6) Colors Bleed Through Value Area (SG20) ln:50 Has no effect
User708541
2026-11-13 02:36:21
User708541 LPN LP
6 95
Programmatic Access to Historical Market Depth (.depth) Files
User213942
2026-11-13 01:05:18
User213942 LPN LP
0 16
Payment cost
User563703
2026-11-13 00:58:38
User563703 LPN LP
0 15
Channel Values Display
Trader8080
2026-11-13 00:53:13
User719512 LPN LP
1 25
Trading Locked feature
User531621
2026-11-13 00:23:29
ForgivingComputers.com LPN LP
1 52
Indicator Value Label not legible
Trader8080
2026-11-13 00:08:18
Trader8080 LPN LP
6 87
[User Discussion] - Question
User437588
2026-11-12 23:56:06
ForgivingComputers.com LPN LP
1 66
Graphic Settings
User688525
2026-11-12 23:53:26
User688525 LPN LP
3 63
Please add BoxcarTrading to Rithmic server list
gambcl
2026-11-12 23:06:22
gambcl LPN LP
0 24
Platform Questions before coming on board.
User694072
2026-11-12 22:28:34
Sierra_Chart Engineering LPN LP
1 53
Incorrect data/visual display?
ASTrader036
2026-11-12 22:23:55
ASTrader036 LPN LP
7 68
Trade DOM Speed and Responsiveness
dumblydorr
2026-11-12 22:18:08
Sierra_Chart Engineering LPN LP
19 393
Feature Request: ACSIL Functions for MDI Window Positioning and Multi-Monitor/Desktop Supp
User396
2026-11-12 21:54:09
User582707 LPN LP
5 590
Integration with Interactive Brokers
User849677
2026-11-12 21:03:26
John - SC Support LPN LP
1 33
Temporarly pause data feed during my vacation time
User205052
2026-11-12 20:43:40
John - SC Support LPN LP
26 1673
No real-time data for ESZ26-CME since 06:24:53 UTC (SC Data)
Ovy
2026-11-12 20:40:06
John - SC Support LPN LP
3 81
CQG Data
User684034
2026-11-12 20:31:31
John - SC Support LPN LP
23 858
Random Freezing of the chart
LongShortz
2026-11-12 17:13:08
John - SC Support LPN LP
22 1450
DOM
AKR
2026-11-12 15:21:05
John - SC Support LPN LP
11 333
ICE Futures Europe (FTSE 100 futures) data availability and historical data
Montosca
2026-11-12 15:02:49
John - SC Support LPN LP
5 115
Trade DOM settings not taking effect
Velimir
2026-11-12 14:55:13
John - SC Support LPN LP
4 354
Changing a Custom Symbol Via ACSIL
User900285
2026-11-12 03:12:56
User900285 LPN LP
0 47
[Programming Help] - Cannot compile Custom Studies
jsob
2026-11-11 21:36:18
Sierra_Chart Engineering LPN LP
17 342
Before buying Package 11: real-time CME data options for Numbers Bars with a funded Lucid (prop) account (account: kwin1981)
User643122
2026-11-11 20:35:21
John - SC Support LPN LP
1 73
[Locked] - Sierra Chart Policy on Artificial Intelligence!
Sierra_Chart Engineering
2026-11-11 18:19:18
Sierra_Chart Engineering LPN LP
2 673
IBKR futures option symbol
WheresMoney
2026-11-11 18:04:18
WheresMoney LPN LP
2 63
VXD (Cboe DJIA Volatility Index) availability in Cboe Global Indices data
t3chn0l0gyst
2026-11-11 17:46:59
John - SC Support LPN LP
1 46
NO market statistics data?
User244327
2026-11-11 17:28:04
User244327 LPN LP
1 52
Chart Replay - P&L resets at midngight - FIX?
HeyUgly
2026-11-11 17:27:54
Tony LPN LP
2 83
Build 2982: market depth historical graph
User117347
2026-11-11 17:07:44
John - SC Support LPN LP
1 87
ACSIL programming concept questions
User512353
2026-11-11 16:22:39
User719512 LPN LP
1 66