Support Board
Date/Time: Tue, 21 Jul 2026 10:03:33 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-23 15:23:57
Sierra_Chart Engineering LPN LP |
63 | 14997 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9085 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3173 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21120 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7262 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 2119 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 2061 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5967 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 5033 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107311 |
|
What service packages would I need for each of these options?
User891371 |
2026-07-21 09:09:42
User891371 LPN LP |
0 | 11 |
|
[Programming Help] - GetBid/AskMarketLimitOrdersForPrice returns zero in standalone Trade DOM
User860690 |
2026-07-21 05:00:57
Sierra_Chart Engineering LPN LP |
2 | 141 |
|
Incorrect PNL during live trading
User338995 |
2026-07-21 04:36:43
User338995 LPN LP |
4 | 56 |
|
Lost All Settings - How To Restore?
User450463 |
2026-07-21 03:17:33
User450463 LPN LP |
0 | 13 |
|
Coloring Every 10th Volume Bar White
User619465 |
2026-07-21 03:11:25
User619465 LPN LP |
0 | 15 |
|
ES Futures Data Loading Partially
User407944 |
2026-07-21 02:56:54
User407944 LPN LP |
1 | 21 |
|
Symbol Name Label-Studies
User841161 |
2026-07-21 01:52:50
User303857 LPN LP |
4 | 43 |
|
[Programming Help] - Slow lag response time
User303857 |
2026-07-21 01:44:08
User303857 LPN LP |
0 | 15 |
|
Reused ticker symbols showing blended history from prior entity (Denali feed)
TonyCipriani |
2026-07-21 00:43:04
Sierra_Chart Engineering LPN LP |
9 | 189 |
|
information
User415537 |
2026-07-20 23:30:13
User415537 LPN LP |
4 | 201 |
|
VWAP - sessions
SpikeToshiro |
2026-07-20 22:42:17
Sierra_Chart Engineering LPN LP |
4 | 2315 |
|
Moving from Version 2922 to 2929 - Price Value Column Issue in FootPrint Chart
User650590 |
2026-07-20 22:29:17
User650590 LPN LP |
2 | 45 |
|
Sierra Chart Volume Profile VAH VAL Text in label column
User92573 |
2026-07-20 20:18:18
John - SC Support LPN LP |
9 | 310 |
|
Market Depth rejected despite Package 12 and Denali
User296528 |
2026-07-20 20:11:33
John - SC Support LPN LP |
1 | 28 |
|
Combining 5min and 15min bars
bnsmth |
2026-07-20 19:48:58
J DIDDY LPN LP |
7 | 1128 |
|
Plans for CVD (delta) and 5 years historical data to backtest
snietex |
2026-07-20 19:00:55
John - SC Support LPN LP |
3 | 52 |
|
[Locked] - Canceling account
User590331 |
2026-07-20 18:04:04
SC Support LPN LP |
9 | 1435 |
|
Order Cancellation
6Jack6Jones6 |
2026-07-20 14:52:33
John - SC Support LPN LP |
21 | 198 |
|
MBO blocks not displaying for ZN/ZB symbols
User842713 |
2026-07-20 14:50:20
John - SC Support LPN LP |
1 | 32 |
|
Nasdaq Price Action
User115150 |
2026-07-20 14:40:46
User115150 LPN LP |
5 | 949 |
|
Teton trading disabled
User449884 |
2026-07-20 14:15:33
User449884 LPN LP |
10 | 134 |
|
Custom study for MBO data
User988582 |
2026-07-20 13:59:39
John - SC Support LPN LP |
1 | 45 |
|
Market Depth Historical Graph — depth bars disappear after changing chart scaling
User823887 |
2026-07-20 13:57:36
John - SC Support LPN LP |
1 | 31 |
|
CRYPTO CANTON SYMBOL CC - DO YOU PLAN TO ADD TO SYMBOLS AVAILABLE
User 144164 |
2026-07-20 13:51:29
Sierra_Chart Engineering LPN LP |
1 | 20 |
|
v2891: All chart updating silently stops mid-session (3 dumps, all threads idle)
User703790 |
2026-07-20 13:47:56
Sierra_Chart Engineering LPN LP |
6 | 198 |
|
Missing Option to Set the Trade Window Background in Version 2929
Deenius |
2026-07-20 13:21:18
Sierra_Chart Engineering LPN LP |
1 | 38 |
|
Question About New Teton Routing Activation
R15K50 |
2026-07-20 06:39:35
R15K50 LPN LP |
4 | 61 |
|
Bid & Ask Depth Bars Study / SG4 draw style not saving
ChrisK |
2026-07-20 04:02:15
ChrisK LPN LP |
3 | 49 |
|
Compatibility with Windows 11 ARM (NVIDIA RTX Spark)
marctrader2 |
2026-07-19 22:15:25
Sierra_Chart Engineering LPN LP |
1 | 103 |
|
Phone number in payment not the same as in account details
User173763 |
2026-07-19 21:01:06
Sierra_Chart Engineering LPN LP |
1 | 53 |