Support Board
Date/Time: Sat, 20 Jun 2026 02:40:25 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-08 14:33:26
Sierra_Chart Engineering LPN LP |
61 | 12447 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 7293 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 2752 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 20344 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7012 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1883 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1889 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5737 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4811 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106972 |
|
Numbers bars leaving gaps on empty price levels
NorthernTrader_21 |
2026-06-20 01:41:10
NorthernTrader_21 LPN LP |
2 | 21 |
|
Footprint Chart Intraday Download never ends
User768498 |
2026-06-20 01:23:34
John - SC Support LPN LP |
1 | 20 |
|
Chart showing the opposite values and direction compared to my mentor’s chart
Nicho88 |
2026-06-19 20:11:55
John - SC Support LPN LP |
38 | 472 |
|
Cannot Find Candle Wick Width Settings
User296528 |
2026-06-19 20:04:10
John - SC Support LPN LP |
20 | 240 |
|
no data on 1 min chart
Lucylocket |
2026-06-19 17:43:34
John - SC Support LPN LP |
1 | 32 |
|
Overnight volume profile value area
User112927 |
2026-06-19 16:44:37
User112927 LPN LP |
11 | 128 |
|
GC DOM Crossed, sizes incorrect etc.
kvcornie |
2026-06-19 16:30:33
John - SC Support LPN LP |
7 | 105 |
|
Customised Chart DOM Columns are not displaying
User505908 |
2026-06-19 15:10:57
John - SC Support LPN LP |
1 | 29 |
|
Looking to export candle stick price history along with volume and delta for ES
random00086 |
2026-06-19 15:02:33
John - SC Support LPN LP |
7 | 183 |
|
bid & ask prices(study) not showing past information only at current price
User886828 |
2026-06-19 15:00:57
John - SC Support LPN LP |
1 | 24 |
|
Candlestick Volume Profile
User338528 |
2026-06-19 14:52:37
User708541 LPN LP |
2 | 47 |
|
Need help with NQ not displaying Recent Bid/Ask Volume correctly
User788559 |
2026-06-19 14:44:03
John - SC Support LPN LP |
1 | 31 |
|
paypal payment issue
User231740 |
2026-06-19 14:40:22
John - SC Support LPN LP |
1 | 32 |
|
delete trade activity
User884550 |
2026-06-19 14:24:06
John - SC Support LPN LP |
3 | 3284 |
|
Historical Data feed (-NQTV) doesnt download latest day of data
michelh |
2026-06-19 14:18:57
John - SC Support LPN LP |
2 | 47 |
|
[FEATURE REQUEST] - Customize Chart Trade Menu - Buy/Sell Triggered Limit with Chase (Auto-Set)
E1ite51 |
2026-06-19 04:38:02
E1ite51 LPN LP |
3 | 172 |
|
Daily OHLC study overlay High CPU usage
User165981 |
2026-06-19 02:18:16
Sierra_Chart Engineering LPN LP |
5 | 97 |
|
TradeDOM misalignment of Volume Bars
blt |
2026-06-18 22:59:28
blt LPN LP |
9 | 217 |
|
SC Not responding
User413987 |
2026-06-18 22:14:33
Sierra_Chart Engineering LPN LP |
1 | 48 |
|
Numbers Bars Diagonal Delta Volume Profile
TriStar Trading |
2026-06-18 21:59:13
John - SC Support LPN LP |
1 | 43 |
|
[Programming Help] - ACSIL way to SELECT MANY bars?
TopGunTrader |
2026-06-18 21:58:47
Sierra_Chart Engineering LPN LP |
2 | 141 |
|
Candle Stick size
User769004 |
2026-06-18 21:52:36
John - SC Support LPN LP |
4 | 73 |
|
[Locked] - Incorrect Determination: ACSIL Study Compatibility/Stability Issue Versions 2917 to 2921
Sierra_Chart Engineering |
2026-06-18 19:43:55
Sierra_Chart Engineering LPN LP |
2 | 174 |
|
SFT Total Trades Count Incorrect
MatrixTrades |
2026-06-18 19:37:21
John - SC Support LPN LP |
3 | 56 |
|
DTC Server not providing Denali data when Rithmic is used for Order Routing
User808121 |
2026-06-18 16:42:26
John - SC Support LPN LP |
1 | 46 |
|
Missing data
JaGG2023 |
2026-06-18 16:40:06
John - SC Support LPN LP |
1 | 39 |
|
Numbers Bars historical tick data not populating with Denali Package 11
sazasaza03 |
2026-06-18 16:27:47
John - SC Support LPN LP |
1 | 39 |
|
Cannot see my P/L on the trade filled
janos bardon |
2026-06-18 16:21:33
John - SC Support LPN LP |
1 | 34 |
|
Denali feed
User988582 |
2026-06-18 16:20:34
John - SC Support LPN LP |
3 | 114 |