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Support Board

Date/Time: Tue, 10 Feb 2026 16:30:58 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering 		2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP 		54 16552
[Sticky] [Locked] - Critical Update for Sierra Chart Timers 2867 through 2869 | OS vs. SC Timers | 4 MS!
Sierra_Chart Engineering 		2026-02-01 01:30:32
Sierra_Chart Engineering LPN LP 		3 1247
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering 		2026-01-21 18:16:36
Sierra_Chart Engineering LPN LP 		58 8802
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering 		2025-12-31 03:18:31
Sierra_Chart Engineering LPN LP 		5 3768
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering 		2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP 		2 1014
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering 		2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP 		0 1119
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering 		2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP 		8 4897
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering 		2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP 		0 3908
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support 		2024-12-23 17:32:25
John - SC Support LPN LP 		0 1953
[Sticky] [Locked] - Videos
Sierra Chart Engineering 		2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP 		53 105626
No such file or directory
cmack1011 		2026-02-10 16:26:49
cmack1011 LPN LP 		0 1
study search function
User354816 		2026-02-10 16:12:01
John - SC Support LPN LP 		1 20
how to increase rows on dom
ldepadey 		2026-02-10 16:07:01
ldepadey LPN LP 		0 2
Scroll Multiplier Not Working for Sierra Chart
Dean Roberts 		2026-02-10 16:03:23
John - SC Support LPN LP 		33 2858
CQG web api not connecting.
User931377 		2026-02-10 15:37:06
User931377 LPN LP 		0 4
Charts Not Working Connected to Feed
User209431 		2026-02-10 15:31:10
John - SC Support LPN LP 		9 100
Market Depth
User203631 		2026-02-10 15:27:01
User203631 LPN LP 		0 3
My Entry Price Suddenly Moves And Makes Me Lose Trades
PabloMalo 		2026-02-10 15:25:44
John - SC Support LPN LP 		3 67
Trade DOM (coloring problem)
blt 		2026-02-10 15:22:25
blt LPN LP 		0 3
horizontal line set default width
Litz 		2026-02-10 15:21:59
John - SC Support LPN LP 		3 45
"Copy to Global" doesn't copy everything?
User582707 		2026-02-10 15:17:12
John - SC Support LPN LP 		9 634
Chartbooks [all] full main window and charts not rendering correctly
kvcornie 		2026-02-10 14:58:29
John - SC Support LPN LP 		1 15
Cursor keeps switching from Pointer to Chart Values/Crosshair after move to v2880
User151235 		2026-02-10 14:46:22
User151235 LPN LP 		0 10
IBKR API v44 changes
User512353 		2026-02-10 13:28:15
User512353 LPN LP 		0 21
How to add a composite profile to a Market TPO chart
Asad1939 		2026-02-10 12:40:37
Asad1939 LPN LP 		0 11
Draw Composite Volume Profile Tool - Mirrored Profile
DonkeyEmporium 		2026-02-10 12:24:40
Asad1939 LPN LP 		3 341
Denali feed from Hong Kong
User543467 		2026-02-10 12:18:22
User753428 LPN LP 		2 58
IS THERE SERIOUSLY NO SUPPORT ON HERE?
TonySierra 		2026-02-10 12:06:48
TonySierra LPN LP 		4 143
Want to make sure I’m using Denali data and not Rithmic with my Sierra/Apex connection
trader2017 		2026-02-10 11:59:55
User821223 LPN LP 		14 2875
Platform issues
LongShortz 		2026-02-10 11:39:34
LongShortz LPN LP 		3 49
Which Sierra Chart Service and Data Package Do I Need (and Cost)?
User782165 		2026-02-10 09:18:07
User782165 LPN LP 		2 66
v2880 and prior versions - severe issues during inital launch
fried4104 		2026-02-10 08:45:58
fried4104 LPN LP 		5 62
New SIC 100oz Silver CME offering
JPO 		2026-02-10 07:58:57
JPO LPN LP 		0 31
Barchart Symbols
User551647 		2026-02-10 07:18:40
Sierra_Chart Engineering LPN LP 		1 44
v2822-v2875 Stuck on Calculating Studies
User273277 		2026-02-10 07:15:42
Sierra_Chart Engineering LPN LP 		13 331
ACSIL: 2nd Symbol Order Submission
Gradient 		2026-02-10 06:56:56
Sierra_Chart Engineering LPN LP 		6 89
Changing color for the Chart Values for Tools window.
MissPiggy 		2026-02-10 06:47:27
Sierra_Chart Engineering LPN LP 		2 62
New tws api
User472677 		2026-02-10 01:22:19
Sierra_Chart Engineering LPN LP 		2 52