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Support Board


Date/Time: Tue, 20 Oct 2026 01:05:53 +0000



Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP
25 13507
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering
2026-10-18 22:24:16
Sierra_Chart Engineering LPN LP
7 6008
[Sticky] [Locked] - NASDAQ Data Issues 2026-10-14 and 2026-10-15
Sierra_Chart Engineering
2026-10-15 19:56:25
Sierra_Chart Engineering LPN LP
1 390
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP
0 345
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP
2 839
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP
1 2035
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP
64 18670
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP
3 3549
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP
0 4744
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP
56 23120
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP
6 8372
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP
8 6787
[Sticky] [Locked] - Videos
Sierra Chart Engineering
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP
53 108622
Large Volume Trade Indicator – marker size proportional to actual trade volume
NikE3
2026-10-19 23:28:39
NikE3 LPN LP
0 16
VIX alternative for NQ/ES on Denali
User449884
2026-10-19 22:11:31
User449884 LPN LP
0 20
Package 3 only for historical CME tick data (MNQ/NQ/ES/MES)?
User192420
2026-10-19 22:02:32
User192420 LPN LP
0 14
submit a trade order from the Reward/Risk
rededge
2026-10-19 20:37:46
Sierra_Chart Engineering LPN LP
9 130
Subject: Pre-purchase questions — FDAX/CL historical data and ACSIL backtesting
User471809
2026-10-19 20:10:44
John - SC Support LPN LP
1 34
Volume at Price Threshold Alert V2 question
tradermartn5
2026-10-19 20:04:30
John - SC Support LPN LP
7 92
Not Connected (In Red) Message - with Free Trial Start Up
User510765
2026-10-19 19:10:35
John - SC Support LPN LP
1 31
Deribit realtime data freezes randomly
User639867
2026-10-19 18:28:13
Sierra_Chart Engineering LPN LP
7 308
How to feed my own data to SC?
maxima120
2026-10-19 18:27:01
User719512 LPN LP
1 63
1 side of DOM not populating
Lambrah
2026-10-19 16:05:40
John - SC Support LPN LP
1 58
BTC Data Not Live
User228607
2026-10-19 16:02:25
John - SC Support LPN LP
3 49
Pre-sales: personal GC market-depth alerts to my own phone
User977742
2026-10-19 15:58:36
John - SC Support LPN LP
1 47
Update Sierra Charts and lost all studies and settings
Jimmyz83
2026-10-19 15:46:21
John - SC Support LPN LP
1 52
Renewal date alteration
User266036
2026-10-19 15:43:03
John - SC Support LPN LP
1 35
b-poc extension lines red for down bar green for up bar
User303857
2026-10-19 15:19:55
John - SC Support LPN LP
2 64
Refund request – Annual subscription renewed automatically
chris12
2026-10-19 14:51:51
John - SC Support LPN LP
1 75
Market Depth Historical Graph Colors Not Updating and DOM Showing 0 Levels – Help
User719037
2026-10-19 14:43:43
John - SC Support LPN LP
1 77
Not Connected in Trial
StefanDe
2026-10-19 14:28:46
John - SC Support LPN LP
18 1566
Account Reminder
junior
2026-10-19 14:26:04
John - SC Support LPN LP
3 210
TP/SL Simple Bracket Targets Change Intermittently
Smnitro1
2026-10-19 14:24:44
John - SC Support LPN LP
1 95
[User Discussion] - New Desktop
User109490
2026-10-19 13:55:13
User109490 LPN LP
0 34
Version 2813 Still OK??
User450463
2026-10-19 13:40:17
User450463 LPN LP
11 689
Plans for Multi-Factor Authentication?
User925540
2026-10-19 13:19:55
florian87 LPN LP
37 3599
Teton daily max profit, does it lock trading?
User01337
2026-10-19 11:21:31
dinglebarrybonds LPN LP
13 1223
Custom DLL's and Version
User21113
2026-10-19 08:44:15
Sierra_Chart Engineering LPN LP
3 112
Available dates
User970725
2026-10-19 08:38:41
Sierra_Chart Engineering LPN LP
2 146