Support Board
Date/Time: Wed, 22 Apr 2026 22:05:24 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-04-20 12:51:28
Sierra_Chart Engineering LPN LP |
10 | 4339 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6374 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 11179 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 18108 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1505 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1600 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5412 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4454 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106420 |
|
FootPrint chart does not shows values when I replay. Why?
User759540 |
2026-04-22 21:31:56
John - SC Support LPN LP |
1 | 7 |
|
ACSIL BuyEntry always returns -1 when connected to Rithmic/Bulenox in Trade Simulation Mod
maikoroji |
2026-04-22 21:30:09
John - SC Support LPN LP |
1 | 20 |
|
Custom ACSIL .cpp files not appearing in Remote Build file list
User368639 |
2026-04-22 21:23:48
John - SC Support LPN LP |
13 | 127 |
|
The data will not be constantly streaming
User202728 |
2026-04-22 20:09:27
John - SC Support LPN LP |
30 | 205 |
|
Historical Data with MBO
trader88 |
2026-04-22 19:48:21
John - SC Support LPN LP |
14 | 164 |
|
AMP CQG TOP of BOOK
User143681 |
2026-04-22 19:28:25
John - SC Support LPN LP |
5 | 65 |
|
ZigZag SG2 Color based on Auto-Coloring (Based on +/-) number
Sudhirc |
2026-04-22 18:59:23
John - SC Support LPN LP |
2 | 693 |
|
Feature request - More DOM general purpose columns
mastadom |
2026-04-22 18:19:57
Makusan LPN LP |
1 | 99 |
|
Additional Symbol Study
User841161 |
2026-04-22 15:24:19
User841161 LPN LP |
2 | 37 |
|
CME Agreements Locked - Cannot Resubmit
User112256 |
2026-04-22 15:16:48
John - SC Support LPN LP |
1 | 19 |
|
Help with footprint/number bars
User760840 |
2026-04-22 14:46:39
John - SC Support LPN LP |
1 | 25 |
|
Connexion
User608406 |
2026-04-22 14:34:12
John - SC Support LPN LP |
1 | 28 |
|
My system is stuck in Liquidation only mode but the feature is turned off
Trynnon |
2026-04-22 13:02:20
Trynnon LPN LP |
1 | 21 |
|
New Install and chartbooks messed up
User415279 |
2026-04-22 12:21:39
User415279 LPN LP |
8 | 205 |
|
Historical Intraday Chart Data Not Loading for _MBO symbols
Xeoh85 |
2026-04-22 07:28:30
Sierra_Chart Engineering LPN LP |
6 | 114 |
|
Trade/Quote Symbol unexpectedly changed without warning, triggering Daily Loss Limit
soranthous |
2026-04-22 06:24:17
Sierra_Chart Engineering LPN LP |
3 | 65 |
|
v. 2889: Recent Bid/Ask Not Showing When NQ Tick Size Is Changed
User261655 |
2026-04-21 22:51:13
User261655 LPN LP |
6 | 121 |
|
Linux Update
LucentTrader |
2026-04-21 21:52:50
Sierra_Chart Engineering LPN LP |
1 | 139 |
|
Random Freezing of the chart
LongShortz |
2026-04-21 21:16:18
Sierra_Chart Engineering LPN LP |
12 | 466 |
|
OHLC bars on chart stopped moving however price is still moving on right side scale.
Island_Trader |
2026-04-21 20:31:46
John - SC Support LPN LP |
1 | 26 |
|
Do I need 2 SC Instances to Run Realtime Denali CME Data + Execute via CGQ Order Routing
Shores2021 |
2026-04-21 20:12:08
John - SC Support LPN LP |
38 | 706 |
|
No TPO cahrts with service PKG 10
User449884 |
2026-04-21 20:01:32
John - SC Support LPN LP |
4 | 68 |
|
Denali Historical Data with Rithmic Trade Service Setting
User845712 |
2026-04-21 19:59:13
John - SC Support LPN LP |
3 | 61 |
|
Market Data
User317915 |
2026-04-21 19:43:41
John - SC Support LPN LP |
3 | 134 |
|
Problem with Rithmic account
User874265 |
2026-04-21 19:39:25
John - SC Support LPN LP |
2 | 46 |
|
Denali Exchange Data Feed is not showing sc data all services
User412530 |
2026-04-21 19:36:59
John - SC Support LPN LP |
7 | 143 |
|
Drawing routines fail in latest Sierra Chart version
User787032 |
2026-04-21 19:35:59
Sierra_Chart Engineering LPN LP |
3 | 133 |
|
NASDAQ TotalView
more |
2026-04-21 19:34:52
John - SC Support LPN LP |
1 | 45 |
|
Switching SC Platform to New Computers
User245780 |
2026-04-21 19:31:49
Sierra_Chart Engineering LPN LP |
1 | 37 |
|
too many numbers after the decimal points on number bars
User938243 |
2026-04-21 19:28:25
Sierra_Chart Engineering LPN LP |
1 | 34 |
|
My charts not loading
Kalyani Wevita |
2026-04-21 19:28:15
John - SC Support LPN LP |
1 | 33 |