Support Board
Date/Time: Wed, 22 Jul 2026 01:55:21 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-23 15:23:57
Sierra_Chart Engineering LPN LP |
63 | 15025 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9108 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3180 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21129 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7267 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 2120 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 2062 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5971 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 5037 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107313 |
|
IBKR + Denali + Teton – what are the options?
User401087 |
2026-07-22 00:32:00
AndreQuant LPN LP |
9 | 1420 |
|
SC2929 unresponsive during chartbook loading
User512353 |
2026-07-21 23:19:17
User512353 LPN LP |
0 | 11 |
|
Coloring Every 10th Volume Bar White
User619465 |
2026-07-21 21:30:53
User619465 LPN LP |
2 | 55 |
|
Historical data wont download for ES only
User216753 |
2026-07-21 21:09:52
John - SC Support LPN LP |
3 | 31 |
|
Incorrect PNL during live trading
User338995 |
2026-07-21 20:37:06
Sierra_Chart Engineering LPN LP |
9 | 97 |
|
VbP and Volume Value Area Bars MisMatch
Gradient |
2026-07-21 19:58:02
John - SC Support LPN LP |
3 | 43 |
|
Symbol Name Label-Studies
User841161 |
2026-07-21 19:54:46
John - SC Support LPN LP |
9 | 81 |
|
RTH Troubleshooting
User940141 |
2026-07-21 19:19:26
John - SC Support LPN LP |
5 | 45 |
|
Sierra Chart Trade Activity Log / DPL Showing Incorrect Trade Data
johnnyboy |
2026-07-21 18:34:18
John - SC Support LPN LP |
6 | 98 |
|
Order Cancellation
6Jack6Jones6 |
2026-07-21 16:53:28
John - SC Support LPN LP |
23 | 212 |
|
Lost All Settings - How To Restore?
User450463 |
2026-07-21 16:52:10
John - SC Support LPN LP |
4 | 59 |
|
SIMEX/SGX Singapore eod of day data
User126012 |
2026-07-21 16:29:47
User126012 LPN LP |
0 | 28 |
|
Moving from Version 2922 to 2929 - Price Value Column Issue in FootPrint Chart
User650590 |
2026-07-21 15:59:08
User650590 LPN LP |
4 | 81 |
|
[Programming Help] - ChartsToReplay setting within n_ACSIL::s_ChartReplayParameters not working
User864728 |
2026-07-21 14:54:08
User907968 LPN LP |
4 | 788 |
|
Compatibility with Windows 11 ARM (NVIDIA RTX Spark)
marctrader2 |
2026-07-21 14:33:05
ForgivingComputers.com LPN LP |
2 | 125 |
|
Volume profile vpoc issues. in:32 the issue
Jaydtrade |
2026-07-21 14:23:11
John - SC Support LPN LP |
4 | 133 |
|
billing
User473031 |
2026-07-21 14:18:18
John - SC Support LPN LP |
1 | 26 |
|
What service packages would I need for each of these options?
User891371 |
2026-07-21 14:14:35
John - SC Support LPN LP |
1 | 52 |
|
Slow lag response time
User303857 |
2026-07-21 14:04:45
John - SC Support LPN LP |
1 | 40 |
|
information
User415537 |
2026-07-21 14:01:40
John - SC Support LPN LP |
5 | 215 |
|
[Programming Help] - GetBid/AskMarketLimitOrdersForPrice returns zero in standalone Trade DOM
User860690 |
2026-07-21 05:00:57
Sierra_Chart Engineering LPN LP |
2 | 149 |
|
ES Futures Data Loading Partially
User407944 |
2026-07-21 02:56:54
User407944 LPN LP |
1 | 40 |
|
Reused ticker symbols showing blended history from prior entity (Denali feed)
TonyCipriani |
2026-07-21 00:43:04
Sierra_Chart Engineering LPN LP |
9 | 199 |
|
VWAP - sessions
SpikeToshiro |
2026-07-20 22:42:17
Sierra_Chart Engineering LPN LP |
4 | 2331 |
|
Sierra Chart Volume Profile VAH VAL Text in label column
User92573 |
2026-07-20 20:18:18
John - SC Support LPN LP |
9 | 317 |
|
Market Depth rejected despite Package 12 and Denali
User296528 |
2026-07-20 20:11:33
John - SC Support LPN LP |
1 | 40 |
|
Combining 5min and 15min bars
bnsmth |
2026-07-20 19:48:58
J DIDDY LPN LP |
7 | 1135 |
|
Plans for CVD (delta) and 5 years historical data to backtest
snietex |
2026-07-20 19:00:55
John - SC Support LPN LP |
3 | 58 |
|
[Locked] - Canceling account
User590331 |
2026-07-20 18:04:04
SC Support LPN LP |
9 | 1439 |