Support Board
Date/Time: Fri, 21 Aug 2026 07:39:42 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-08-19 02:16:25
Sierra_Chart Engineering LPN LP |
2 | 451 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 17012 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 2548 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9755 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3715 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21739 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7622 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6226 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107694 |
|
Gaps / Missing Bid and Ask depth levels on Trade DOM with Denali & SC Data
jarend |
2026-08-21 07:25:14
jarend LPN LP |
2 | 32 |
|
Rvol and Combine Trades into Original Summary Trade
User745789 |
2026-08-21 06:46:36
User745789 LPN LP |
4 | 72 |
|
Historical data query
User222332 |
2026-08-21 05:07:15
Sierra_Chart Engineering LPN LP |
1 | 21 |
|
DOM Volume Profile
Selfmadejared |
2026-08-21 03:17:50
Selfmadejared LPN LP |
0 | 15 |
|
Lag when switching chartbooks that have different colors from global graphics settings
cuckiecheese |
2026-08-21 00:43:32
cuckiecheese LPN LP |
1 | 22 |
|
entries using renko bricks late using Renko visual study
User555185 |
2026-08-20 23:44:30
Sawtooth LPN LP |
4 | 81 |
|
Forward Curve Study
User841161 |
2026-08-20 23:07:58
Sierra_Chart Engineering LPN LP |
3 | 112 |
|
TAL - Chart Stats PnL not matching Trades PnL
kvcornie |
2026-08-20 22:32:03
Sierra_Chart Engineering LPN LP |
8 | 90 |
|
Vwap study incorrect following recent update
User240337 |
2026-08-20 22:09:02
Sierra_Chart Engineering LPN LP |
6 | 139 |
|
Not able to place a trade
Valvalval |
2026-08-20 22:05:15
Valvalval LPN LP |
2 | 57 |
|
Trade DOM (grid over volume bars problem)
blt |
2026-08-20 22:01:19
Sierra_Chart Engineering LPN LP |
5 | 79 |
|
CVD appears incorrect for stocks - Account Support Ticket
User789875 |
2026-08-20 21:54:34
Sierra_Chart Engineering LPN LP |
4 | 115 |
|
information
User415537 |
2026-08-20 20:45:44
User415537 LPN LP |
10 | 430 |
|
Bid and Ask depth bars data issue
Flawless Cowboy |
2026-08-20 20:19:02
Sierra_Chart Engineering LPN LP |
1 | 59 |
|
Having Volume Profile and Delta Profile side by side.
blazemk |
2026-08-20 20:03:12
User591238 LPN LP |
25 | 7004 |
|
Reverse at StopLoss
User195597 |
2026-08-20 18:41:59
John - SC Support LPN LP |
1 | 30 |
|
Excel RTD/DDE Support Missing in Current Sierra Chart Version
bskyking1002 |
2026-08-20 18:39:01
John - SC Support LPN LP |
1 | 34 |
|
Retícula (Crosshair) y ventana de valores (Alternar con doble clic)
Rafalitto |
2026-08-20 17:59:59
John - SC Support LPN LP |
7 | 77 |
|
Copy Chart Drawings between chartbooks causing VbP to get blacked out
User214239 |
2026-08-20 17:53:40
John - SC Support LPN LP |
3 | 52 |
|
My Sim Account Works Great Until It Doesn't
User244858 |
2026-08-20 16:10:23
John - SC Support LPN LP |
1 | 34 |
|
Sierra Chart Market Statistics Data Feed
User491383 |
2026-08-20 15:55:24
John - SC Support LPN LP |
3 | 60 |
|
Charts time axis position being reset after minimizing
Rnn |
2026-08-20 15:51:27
John - SC Support LPN LP |
1 | 34 |
|
Rithmic Data Freezes Chart
User341268 |
2026-08-20 15:48:48
John - SC Support LPN LP |
5 | 95 |
|
trouble downloading the software
bethzhang |
2026-08-20 14:35:01
John - SC Support LPN LP |
1 | 33 |
|
volume profile
b1u3lee |
2026-08-20 14:31:42
John - SC Support LPN LP |
4 | 106 |
|
dissconnections problem
User623348 |
2026-08-20 14:28:05
John - SC Support LPN LP |
1 | 35 |
|
Use Denali Feed from India, no live account
baqir |
2026-08-20 14:13:13
John - SC Support LPN LP |
3 | 269 |
|
DOM Thin Bid/Ask Volume Bars during Combined Increments
Amped |
2026-08-20 14:07:04
John - SC Support LPN LP |
4 | 137 |
|
RBOB
User142031 |
2026-08-20 14:02:41
John - SC Support LPN LP |
1 | 41 |
|
Data license — retention of downloaded tick data and derived research after subscription e
User972762 |
2026-08-20 13:51:02
John - SC Support LPN LP |
1 | 52 |
|
The “Right-Click Exits Current Drawing Tool To” Setting Is Not Working Properly
Deenius |
2026-08-20 08:53:54
Deenius LPN LP |
0 | 26 |