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Support Board

Date/Time: Tue, 02 Jun 2026 16:05:21 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Resolved: Issue with Web Trading Panel
Sierra_Chart Engineering 		2026-05-31 23:44:18
Sierra_Chart Engineering LPN LP 		0 327
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering 		2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP 		12 6660
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering 		2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP 		0 2602
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering 		2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP 		56 20021
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering 		2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP 		6 6841
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering 		2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP 		60 11769
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering 		2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP 		2 1748
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering 		2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP 		0 1793
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering 		2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP 		8 5625
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering 		2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP 		0 4684
[Sticky] [Locked] - Videos
Sierra Chart Engineering 		2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP 		53 106795
How to Cancel Subscription
User56044 		2026-06-02 16:04:52
User56044 LPN LP 		0 1
simulated data
sandpiper4011 		2026-06-02 15:55:22
John - SC Support LPN LP 		1 7
Cannot Receive Data
bobstone249 		2026-06-02 15:50:37
John - SC Support LPN LP 		4 42
Clarification Needed on CQG Integration for Trade Execution with Prop Firm
User482751 		2026-06-02 15:48:47
ChrisX LPN LP 		2 1537
last trade price box
Dennis B. 		2026-06-02 15:46:57
John - SC Support LPN LP 		6 99
TradeDOM misalignment of Volume Bars
blt 		2026-06-02 15:44:20
John - SC Support LPN LP 		6 85
[Programming Help] - My data for current day is not loading
rajeshkumar5672 		2026-06-02 15:42:41
John - SC Support LPN LP 		1 15
delayed data even though i bought feed
User832560 		2026-06-02 15:39:15
John - SC Support LPN LP 		6 53
NO connection / Data
FXTWIN 		2026-06-02 15:32:45
John - SC Support LPN LP 		2 32
real time data feed
User633898 		2026-06-02 15:30:27
John - SC Support LPN LP 		5 137
After updating to version 2915 DOM volume bars look bad
User453636 		2026-06-02 15:25:54
John - SC Support LPN LP 		1 40
Renewed service deactivated in a week.
User356113 		2026-06-02 15:25:09
John - SC Support LPN LP 		1 22
Not getting real time dasta
Doug1001 		2026-06-02 15:23:18
John - SC Support LPN LP 		8 86
Restoring settings from old 32 bit Sierra to actual 64 bit version.
User454393 		2026-06-02 15:02:18
John - SC Support LPN LP 		1 19
DAX / EUREX error with rithmic chart
hbg_ec 		2026-06-02 14:59:32
John - SC Support LPN LP 		1 30
I keep pumping money into this platform and it only lasts for a week before cutting me off
TonySierra 		2026-06-02 14:55:36
John - SC Support LPN LP 		2 43
DOW Level
Crtfyd 		2026-06-02 14:27:39
John - SC Support LPN LP 		7 96
Feature Req: Bulk snapshot query for all watchlist symbols in single Denali server request
TonyCipriani 		2026-06-02 14:24:31
John - SC Support LPN LP 		5 87
Numbers Bars: How to Group 4 Ticks Per Row?
Sivle 		2026-06-02 14:19:45
John - SC Support LPN LP 		3 56
The Goto Date-Time Window Displays Dates That Are Not Shown in the Chart
Deenius 		2026-06-02 13:52:02
Deenius LPN LP 		4 47
What is the documentation to be able to replicate this table style chart region?
jethrogou 		2026-06-02 13:45:37
jethrogou LPN LP 		2 42
Colour bar based on alert condition for Heikin Ashi bars.
Louis Vs 		2026-06-02 13:09:15
John - SC Support LPN LP 		14 166
Payment deducted but not reflected in sierrachart
User291062 		2026-06-02 13:01:26
John - SC Support LPN LP 		3 56
Help with alert condition for candle wick length
J DIDDY 		2026-06-02 12:54:46
John - SC Support LPN LP 		4 46
ACSIL s_SCNewOrder::TextTag maximum length and truncation behavior
User951086 		2026-06-02 09:46:42
User951086 LPN LP 		0 15
FGBL
Ro 		2026-06-02 09:40:49
Ro LPN LP 		3 52
Unexpected blank space to the right of the Right Side Values Scale
User707785 		2026-06-02 08:48:01
Sierra_Chart Engineering LPN LP 		1 22
The Remote Build returns "The compiler response is empty" for every study I try to compile
User217133 		2026-06-02 07:55:22
Sierra_Chart Engineering LPN LP 		1 35