Support Board
Date/Time: Tue, 05 May 2026 04:45:54 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 1055 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 18983 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-04-20 12:51:28
Sierra_Chart Engineering LPN LP |
10 | 5094 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6584 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 11407 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1575 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1658 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5490 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4538 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106539 |
|
Intraday Data Download
Gradient |
2026-05-05 04:04:34
Gradient LPN LP |
1 | 21 |
|
Position line immediately dropping upon fill
User688425 |
2026-05-05 03:59:34
User688425 LPN LP |
2 | 48 |
|
SKEW_CGI - No data since November 28, 2025
felixcorrales |
2026-05-05 00:23:07
felixcorrales LPN LP |
7 | 216 |
|
Keep Chart Drawing Selected After Creation Feature Not Working
Deenius |
2026-05-05 00:03:43
Sierra_Chart Engineering LPN LP |
7 | 203 |
|
notifications to be sent to email or messenger
AndreyPoroshin |
2026-05-04 23:12:00
betrading LPN LP |
2 | 1865 |
|
V2903 : Trade DOM - Impossible to access the Font settings
Sébastien |
2026-05-04 22:26:11
Sierra_Chart Engineering LPN LP |
1 | 29 |
|
Volume By Price (Volume Profile & Delta Profile)
User92573 |
2026-05-04 22:20:11
User92573 LPN LP |
2 | 40 |
|
MBO order id (for SC support)
User411647 |
2026-05-04 22:17:17
ShuvFlowTrader LPN LP |
5 | 3018 |
|
Native NYMEX calendar spread position/PnL display with Teton/Sierra Chart simulator
User445870 |
2026-05-04 22:00:03
User445870 LPN LP |
2 | 85 |
|
Trade copying
coachted |
2026-05-04 21:51:28
John - SC Support LPN LP |
1 | 20 |
|
lost data feed
User806937 |
2026-05-04 21:44:48
John - SC Support LPN LP |
10 | 123 |
|
Time & Sales not updating in real time (YM, using Rithmic via Bulenox)
Diedrik |
2026-05-04 21:40:50
John - SC Support LPN LP |
1 | 22 |
|
Question about CME dta usage with different trading services
User955871 |
2026-05-04 21:36:31
John - SC Support LPN LP |
1 | 26 |
|
Large Volume Trade Study Issue
User453788 |
2026-05-04 19:28:47
User260640 LPN LP |
37 | 7442 |
|
Label Column on Chart?
bwalks123 |
2026-05-04 18:04:57
coachted LPN LP |
4 | 3302 |
|
How to change: Your account has been tagged as a CME Professional
User745379 |
2026-05-04 17:57:09
John - SC Support LPN LP |
1 | 42 |
|
real time data feed
User633898 |
2026-05-04 17:52:56
John - SC Support LPN LP |
1 | 30 |
|
Incorrect chart NPL
wiivanil |
2026-05-04 17:48:04
John - SC Support LPN LP |
1 | 28 |
|
weekly inintial balance help
ldepadey |
2026-05-04 17:45:00
John - SC Support LPN LP |
15 | 173 |
|
DELAYED data
sandpiper4011 |
2026-05-04 15:46:18
John - SC Support LPN LP |
1 | 30 |
|
Professional as non Professional
User938576 |
2026-05-04 15:26:11
John - SC Support LPN LP |
3 | 1223 |
|
Switching From Professional to Non Professional
808musashi |
2026-05-04 15:25:00
John - SC Support LPN LP |
3 | 1194 |
|
how do I connect 2 different prop to SC thru one Rith Trader Pro
User849502 |
2026-05-04 15:05:32
John - SC Support LPN LP |
9 | 132 |
|
Days to Load for Intraday Chart Data Type not working!
TopGunTrader |
2026-05-04 15:04:40
TopGunTrader LPN LP |
4 | 47 |
|
[User Discussion] - Volume Level Indicator in Backtest
caldie67 |
2026-05-04 15:01:04
John - SC Support LPN LP |
6 | 135 |
|
Displaying bar values in
cmack1011 |
2026-05-04 14:22:31
John - SC Support LPN LP |
1 | 35 |
|
Large volume trades indicator & MBO help!
User701557 |
2026-05-04 14:20:44
John - SC Support LPN LP |
2 | 60 |
|
Can you add 2 indicators: Chandelier Exit & Volatility Stop? (FEATURE REQUEST)
User219560 |
2026-05-04 14:14:53
John - SC Support LPN LP |
1 | 100 |
|
Tick data gap
User160573 |
2026-05-04 14:13:33
John - SC Support LPN LP |
1 | 58 |