Support Board
Date/Time: Wed, 04 Nov 2026 09:22:23 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-31 19:15:05
Sierra_Chart Engineering LPN LP |
8 | 7784 |
|
[Sticky] [Locked] - EUREX Data Feed Server Changes - Restart Sierra Chart Required
Sierra_Chart Engineering |
2026-10-27 14:31:40
Sierra_Chart Engineering LPN LP |
2 | 781 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP |
25 | 14928 |
|
[Sticky] [Locked] - NASDAQ Data Issues 2026-10-14 and 2026-10-15
Sierra_Chart Engineering |
2026-10-15 19:56:25
Sierra_Chart Engineering LPN LP |
1 | 711 |
|
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering |
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP |
0 | 690 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 1060 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 2244 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 19005 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3788 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 5043 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 23415 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8555 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6947 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108885 |
|
Custom Divergence Study: Numbers Bars Delta and Candle Sticks
User862138 |
2026-11-04 08:50:13
User862138 LPN LP |
7 | 75 |
|
Downloading chart data issue
User795248 |
2026-11-04 07:53:32
User795248 LPN LP |
2 | 58 |
|
Spreadsheet Color Settings Cannot Be Saved for Multiple Presets
Deenius |
2026-11-04 03:10:53
Sierra_Chart Engineering LPN LP |
1 | 34 |
|
How do i highlight a region on my charts?
b1u3lee |
2026-11-04 01:25:37
b1u3lee LPN LP |
24 | 390 |
|
Teton server-side bracket behavior when protective NQ StopPx is already crossed
User935906 |
2026-11-04 00:16:23
Sierra_Chart Engineering LPN LP |
11 | 702 |
|
Data feeds
User58 |
2026-11-04 00:13:40
Sierra_Chart Engineering LPN LP |
12 | 738 |
|
Lagging data feed
Jimmyy |
2026-11-03 23:31:54
Sierra_Chart Engineering LPN LP |
33 | 1237 |
|
Teton sub-account and self-match prevention: cancelled attached orders and loss limit
User155037 |
2026-11-03 23:31:09
Sierra_Chart Engineering LPN LP |
3 | 128 |
|
Payment yet to reflect
User887724 |
2026-11-03 22:55:33
John - SC Support LPN LP |
1 | 28 |
|
Refund
User301395 |
2026-11-03 22:43:17
John - SC Support LPN LP |
1 | 34 |
|
License question - using paid for downloaded historical data.
tomwtate7 |
2026-11-03 21:21:53
John - SC Support LPN LP |
1 | 53 |
|
Dark mode for the whole window (menu bar, tabs, frame) and how to match a 200% DPI layout
Bordug |
2026-11-03 19:56:33
Sierra_Chart Engineering LPN LP |
1 | 71 |
|
Denali data and Teton routing for automated ACSIL strategy
User737117 |
2026-11-03 18:09:54
Sierra_Chart Engineering LPN LP |
2 | 105 |
|
FESX market depth discrepancy outside the day’s high/low range
User197029 |
2026-11-03 18:02:19
Sierra_Chart Engineering LPN LP |
8 | 210 |
|
Struggled integrating plugin with NQ that works great on ES
User558370 |
2026-11-03 17:11:32
John - SC Support LPN LP |
1 | 49 |
|
Can't have Binance data while set up whith Rithmic for taking orders and having Denali
User917357 |
2026-11-03 17:06:50
John - SC Support LPN LP |
1 | 40 |
|
CANNOT ACCES TETON CME ROUTING
User251333 |
2026-11-03 17:03:22
John - SC Support LPN LP |
3 | 59 |
|
SUPER URGENT REQUEST: Please Restore Efficient Symbol Entry in Quote Boards
User472677 |
2026-11-03 16:59:04
John - SC Support LPN LP |
7 | 163 |
|
Flatten order
Jimmyy |
2026-11-03 15:46:40
Jimmyy LPN LP |
6 | 452 |
|
Payment
User853201 |
2026-11-03 15:38:50
John - SC Support LPN LP |
1 | 35 |
|
historical tick data
coachted |
2026-11-03 15:36:27
coachted LPN LP |
2 | 80 |
|
Live orders rejected
User266036 |
2026-11-03 15:36:04
John - SC Support LPN LP |
1 | 45 |
|
Real-time NQ/MNQ data fell minutes behind on Rithmic Direct - DTC (2 Nov 2026)
ARBOMONT JEAN-CHRISTIAN |
2026-11-03 15:34:53
John - SC Support LPN LP |
1 | 53 |
|
Problem solved
User266036 |
2026-11-03 15:30:11
User266036 LPN LP |
0 | 33 |