Support Board
Date/Time: Fri, 22 Nov 2024 15:33:19 +0000
Help, my Sierra stopped working
View Count: 115
[2024-10-04 13:34:51] |
User568543 - Posts: 5 |
My Sierra Chart just stopped working this morning. I received a message that said my payment didn't go through, but that it was ok because I still have a sufficient balance. I went ahead and changed my payment method and added to my balance this last hour. I have the green bar that says I'm connected but current data not coming through. I tried disconnecting and reconnecting.
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[2024-10-04 13:38:03] |
Sierra_Chart Engineering - Posts: 17143 |
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-10-04 14:07:37] |
User568543 - Posts: 5 |
2024-10-04 07:40:31.908 | Trade activity files set size: 70 2024-10-04 07:40:31.986 | Reading Internal Order ID file. 2024-10-04 07:40:32.003 | Reading Trade Orders file. 2024-10-04 07:40:32.004 | Reading Trade Positions file. 2024-10-04 07:40:32.004 | Reading Trade Account Data files. 2024-10-04 07:40:32.013 | Software version: 2670 64-bit 2024-10-04 07:40:32.013 | Primary Thread ID: 256 2024-10-04 07:40:32.013 | Usage end date: 2025-02-15 2024-10-04 07:40:32.013 | Enabled for: Advanced Features 2. 2024-10-04 07:40:32.013 | Enabled for: Sierra Chart Historical Data Service. 2024-10-04 07:40:32.014 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-10-04 07:40:32.014 | Enabled for: Delayed Denali Exchange Data Feed. 2024-10-04 07:40:32.014 | Enabled for exchange2: CME (Trading Account Required) 2024-10-04 07:40:32.014 | Enabled for exchange2: CBOT (Trading Account Required) 2024-10-04 07:40:32.014 | Enabled for exchange2: COMEX (Trading Account Required) 2024-10-04 07:40:32.014 | Enabled for exchange2: NYMEX (Trading Account Required) 2024-10-04 07:40:32.014 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-10-04 07:40:32.014 | Current selected Data/Trading service: Teton CME Order Routing 2024-10-04 07:40:32.014 | Custom symbol settings values: enabled 2024-10-04 07:40:32.014 | Chart Update Interval: 400 2024-10-04 07:40:32.014 | Intraday Data Storage Time Unit: 0 2024-10-04 07:40:32.014 | Time Zone: -06:00:00 (MST-07MDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-10-04 07:40:32.014 | 2024-10-04 13:40:32 Local computer time in UTC 2024-10-04 07:40:32.014 | 2024-10-04 07:40:32 Local computer time in SC Time Zone 2024-10-04 07:40:32.014 | 2024-10-04 13:40:31 Server time in UTC 2024-10-04 07:40:32.014 | Local computer UTC time and Server UTC time difference: 0 seconds. 2024-10-04 07:40:32.014 | Program path: Y:\SierraChart\ 2024-10-04 07:40:32.014 | Data Files path: Y:\SierraChart\Data\ 2024-10-04 07:40:32.014 | OS Version Number: 10.0 2024-10-04 07:40:32.014 | Locale Setting: C 2024-10-04 07:40:32.015 | DLLs: TPH_64.dll, TPH_arm64.dll, UserContributedStudies_64.dll 2024-10-04 07:40:32.015 | Allowed protected custom studies: 2024-10-04 07:40:32.015 | Crash reporter started: true 2024-10-04 07:40:32.015 | 2024-10-04 07:40:32.030 | Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 1. 2024-10-04 07:40:32.042 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2024-10-04 07:40:32.212 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2024-10-04 07:40:32.212 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2024-10-04 07:40:32.546 | Received 5 login tokens. 2024-10-04 07:40:33.105 | Symbol settings MD5 received. Request ID: 1. 2024-10-04 07:40:33.105 | Symbol settings are up-to-date for sc_futures_direct.dtc.trading. 2024-10-04 07:40:34.532 | Requested user files to download. 2024-10-04 07:40:36.535 | 2024-10-04 07:40:36.538 | Teton CME Order Routing | Firm: IronBeam 2024-10-04 07:40:36.545 | Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11085 2024-10-04 07:40:36.546 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-10-04 07:40:36.546 | DTC Client socket (1) | New receive buffer size: 0 2024-10-04 07:40:36.546 | DTC Client socket (1) | Connecting to IP: 208.185.224.130. 2024-10-04 07:40:36.587 | Teton CME Order Routing | Network connection to server complete. 2024-10-04 07:40:36.587 | Teton CME Order Routing | Starting socket receive thread. 2024-10-04 07:40:36.587 | Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none 2024-10-04 07:40:36.687 | Teton CME Order Routing | Setting DTC encoding to Binary VLS 2024-10-04 07:40:36.687 | Teton CME Order Routing | Sending logon request message. 2024-10-04 07:40:37.204 | Teton CME Order Routing | Received logon response. 2024-10-04 07:40:37.204 | Teton CME Order Routing | Server Name: SC DTC Server. Build=51192. 2024-10-04 07:40:37.204 | Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 2024-10-04 07:40:37.204 | Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. 2024-10-04 07:40:37.204 | Teton CME Order Routing | Trading is supported. 2024-10-04 07:40:37.204 | Teton CME Order Routing | Order cancel and replace is supported. 2024-10-04 07:40:37.204 | Teton CME Order Routing | OCO Orders supported. 2024-10-04 07:40:37.204 | Teton CME Order Routing | Bracket Orders supported. 2024-10-04 07:40:37.204 | Teton CME Order Routing | MarketDepthIsSupported: 1 2024-10-04 07:40:37.204 | Teton CME Order Routing | Connected to server complete. 2024-10-04 07:40:37.206 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-10-04 07:40:37.213 | Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. 2024-10-04 07:40:37.242 | Updated verified funded futures trading account ending date to: 2024-11-03 13:40:37 2024-10-04 07:40:37.245 | Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2024-10-03 19:09:19.525113 2024-10-04 07:40:37.281 | Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=23139177 2024-10-04 07:40:39.753 | Files to Open on Startup | Opening file: GS Rob.cht 2024-10-04 07:40:39.822 | File compression not supported on file system. Y:\SierraChart\Data\MNQZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:40:39.832 | MNQZ24_FUT_CME 2 Min #2 | Reloading chart. 2024-10-04 07:40:39.837 | File compression not supported on file system. Y:\SierraChart\Data\MNQZ24_FUT_CME.scid. Windows error code 50: Request not supported. | Number times message added: 1 2024-10-04 07:40:39.858 | Loading DLL: Y:\SierraChart\Data\TPH.dll (TPH_64.dll). Handle: 6ffffdb40000 2024-10-04 07:40:39.871 | File compression not supported on file system. Y:\SierraChart\Data\MNQZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:40:39.890 | MNQZ24_FUT_CME 2 Min #1 | Reloading chart. 2024-10-04 07:40:39.896 | File compression not supported on file system. Y:\SierraChart\Data\MNQZ24_FUT_CME.scid. Windows error code 50: Request not supported. | Number times message added: 1 2024-10-04 07:40:40.108 | File compression not supported on file system. Y:\SierraChart\Data\NQZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:40:40.113 | NQZ24_FUT_CME #4 | Reloading chart. 2024-10-04 07:40:40.113 | File compression not supported on file system. Y:\SierraChart\Data\NQZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:40:40.115 | NQZ24_FUT_CME #4 | StartDateTimeForLoadingOrderFills: 2024-09-20 00:00:00 2024-10-04 07:40:40.161 | NQZ24_FUT_CME #4 | Chart data loading complete. 2024-10-04 07:40:40.187 | File compression not supported on file system. Y:\SierraChart\Data\NQZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:40:40.190 | NQZ24_FUT_CME 2 Min #5 | Reloading chart. 2024-10-04 07:40:40.196 | File compression not supported on file system. Y:\SierraChart\Data\NQZ24_FUT_CME.scid. Windows error code 50: Request not supported. | Number times message added: 1 2024-10-04 07:40:40.207 | File compression not supported on file system. Y:\SierraChart\Data\ESZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:40:40.211 | ESZ24_FUT_CME 5 Min #3 | Reloading chart. 2024-10-04 07:40:40.214 | File compression not supported on file system. Y:\SierraChart\Data\ESZ24_FUT_CME.scid. Windows error code 50: Request not supported. | Number times message added: 1 2024-10-04 07:40:40.252 | File compression not supported on file system. Y:\SierraChart\Data\NQZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:40:40.265 | NQZ24_FUT_CME 2 Min #6 | Reloading chart. 2024-10-04 07:40:40.270 | File compression not supported on file system. Y:\SierraChart\Data\NQZ24_FUT_CME.scid. Windows error code 50: Request not supported. | Number times message added: 2 2024-10-04 07:40:40.515 | NQZ24_FUT_CME #7 | Reloading chart. 2024-10-04 07:40:40.515 | File compression not supported on file system. Y:\SierraChart\Data\NQZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:40:40.515 | NQZ24_FUT_CME #7 | StartDateTimeForLoadingOrderFills: 2024-09-20 00:00:00 2024-10-04 07:40:40.555 | NQZ24_FUT_CME #7 | Chart data loading complete. 2024-10-04 07:40:40.631 | Mapping MNQZ24_FUT_CME to MNQZ24. Service code: cme 2024-10-04 07:40:40.632 | Using symbol data fast lookup vector 2024-10-04 07:40:40.632 | Denali Data Feed | Starting real-time market data updates for: MNQZ24_FUT_CME (MNQZ24). ID: 1 Service code: cme 2024-10-04 07:40:40.660 | Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 443 2024-10-04 07:40:40.661 | DTC Client socket (2) | Creating socket. 2024-10-04 07:40:40.662 | DTC Client socket (2) | New receive buffer size: 0 2024-10-04 07:40:40.662 | DTC Client socket (2) | Connecting to IP: 67.214.125.5. 2024-10-04 07:40:40.665 | Denali Data Feed | Requesting security definition data for: MNQZ24_FUT_CME (MNQZ24). ID: 1 2024-10-04 07:40:40.666 | Starting DelayedDownloadMonitoringTimer 2024-10-04 07:40:40.666 | Starting HDTimeoutTimer 2024-10-04 07:40:40.667 | Added historical Intraday data request for MNQZ24_FUT_CME to the queue. 2024-10-04 07:40:40.667 | Intraday data recording state for symbol MNQZ24_FUT_CME is set to download 'Pending'. 2024-10-04 07:40:40.672 | Triggering next historical data download in queue. 2024-10-04 07:40:40.673 | Delaying start of download for MNQZ24_FUT_CME. 2024-10-04 07:40:40.679 | Mapping NQZ24_FUT_CME to NQZ24. Service code: cme 2024-10-04 07:40:40.679 | Denali Data Feed | Starting real-time market data updates for: NQZ24_FUT_CME (NQZ24). ID: 2 Service code: cme 2024-10-04 07:40:40.679 | Denali Data Feed | Requesting security definition data for: NQZ24_FUT_CME (NQZ24). ID: 2 2024-10-04 07:40:40.679 | Added historical Intraday data request for NQZ24_FUT_CME to the queue. 2024-10-04 07:40:40.679 | Intraday data recording state for symbol NQZ24_FUT_CME is set to download 'Pending'. 2024-10-04 07:40:40.679 | Triggering next historical data download in queue. 2024-10-04 07:40:40.702 | Mapping ESZ24_FUT_CME to ESZ24. Service code: cme 2024-10-04 07:40:40.702 | Denali Data Feed | Starting real-time market data updates for: ESZ24_FUT_CME (ESZ24). ID: 3 Service code: cme 2024-10-04 07:40:40.703 | Denali Data Feed | Requesting security definition data for: ESZ24_FUT_CME (ESZ24). ID: 3 2024-10-04 07:40:40.703 | Added historical Intraday data request for ESZ24_FUT_CME to the queue. 2024-10-04 07:40:40.703 | Intraday data recording state for symbol ESZ24_FUT_CME is set to download 'Pending'. 2024-10-04 07:40:40.703 | Triggering next historical data download in queue. 2024-10-04 07:40:40.704 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: MNQZ24_FUT_CME 2024-10-04 07:40:40.704 | Teton CME Order Routing | Setting external service identifier for symbol MNQZ24_FUT_CME to 7 2024-10-04 07:40:40.704 | Teton CME Order Routing | Received security definition for symbol MNQZ24_FUT_CME 2024-10-04 07:40:40.729 | Denali Data Feed | Network connection to server complete. 2024-10-04 07:40:40.729 | Denali Data Feed | Starting socket receive thread. 2024-10-04 07:40:40.730 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2024-10-04 07:40:40.730 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: NQZ24_FUT_CME 2024-10-04 07:40:40.730 | Teton CME Order Routing | Setting external service identifier for symbol NQZ24_FUT_CME to 8 2024-10-04 07:40:40.730 | Teton CME Order Routing | Received security definition for symbol NQZ24_FUT_CME 2024-10-04 07:40:40.741 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESZ24_FUT_CME 2024-10-04 07:40:40.741 | Teton CME Order Routing | Setting external service identifier for symbol ESZ24_FUT_CME to 41 2024-10-04 07:40:40.741 | Teton CME Order Routing | Received security definition for symbol ESZ24_FUT_CME 2024-10-04 07:40:40.769 | File compression not supported on file system. Y:\SierraChart\Data\NQZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:40:40.769 | NQZ24_FUT_CME[M] 2 Min #5 | StartDateTimeForLoadingOrderFills: 2024-09-20 00:00:00 2024-10-04 07:40:40.794 | NQZ24_FUT_CME[M] 2 Min #5 | Chart data loading complete. 2024-10-04 07:40:40.794 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-10-04 07:40:40.794 | Denali Data Feed | Sending logon request message. 2024-10-04 07:40:40.842 | File compression not supported on file system. Y:\SierraChart\Data\NQZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:40:40.848 | NQZ24_FUT_CME[M] 2 Min #6 | Chart data loading complete. 2024-10-04 07:40:41.363 | File compression not supported on file system. Y:\SierraChart\Data\ESZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:40:41.363 | ESZ24_FUT_CME[M] 5 Min #3 | StartDateTimeForLoadingOrderFills: 2024-09-20 00:00:00 2024-10-04 07:40:41.372 | ESZ24_FUT_CME[M] 5 Min #3 | Chart data loading complete. 2024-10-04 07:40:41.378 | File compression not supported on file system. Y:\SierraChart\Data\MNQZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:40:41.391 | MNQZ24_FUT_CME[M] 2 Min #2 | Chart data loading complete. 2024-10-04 07:40:41.393 | File compression not supported on file system. Y:\SierraChart\Data\MNQZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:40:41.393 | MNQZ24_FUT_CME[M] 2 Min #1 | StartDateTimeForLoadingOrderFills: 2024-09-20 00:00:00 2024-10-04 07:40:41.415 | MNQZ24_FUT_CME[M] 2 Min #1 | Chart data loading complete. 2024-10-04 07:40:41.624 | Denali Data Feed | Received logon response. 2024-10-04 07:40:41.624 | Denali Data Feed | Server Name: RealTimeServer. 2024-10-04 07:40:41.624 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-10-04 07:40:41.624 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2024-10-04 07:40:41.624 | Denali Data Feed | Failed connections: 1 2024-10-04 07:40:41.624 | Denali Data Feed | Waiting for socket receive thread to end 2024-10-04 07:40:41.624 | DTC Client socket (2) | CloseSocket call. 2024-10-04 07:40:41.624 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2024-10-04 07:40:41.624 | Denali Data Feed | Disconnected from the server. 2024-10-04 07:40:41.624 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2024-10-04 07:40:41.656 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-10-04 07:40:41.656 | DTC Client socket (2) | Closed. 2024-10-04 07:40:42.205 | Requesting market depth updates for: NQZ24_FUT_CME if supported. NumLevels=100 2024-10-04 07:40:51.755 | Saved Chartbook: GS Rob.cht. Time: 0.0082 seconds. 2024-10-04 07:40:52.207 | Unsubscribed from market depth data for NQZ24_FUT_CME 2024-10-04 07:40:57.244 | ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. 2024-10-04 07:40:58.006 | ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2024-11-02"}. Success=true 2024-10-04 07:41:11.669 | HD Request # 1 | Downloading Intraday chart data for MNQZ24_FUT_CME to the file MNQZ24_FUT_CME.scid. Service: cme 2024-10-04 07:41:11.671 | File compression not supported on file system. Y:\SierraChart\Data\MNQZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:41:11.673 | HD Request # 1 | Download start date-time: 2024-10-04 07:38:28.000000. File last date-time: 2024-10-04 07:38:28.874000 2024-10-04 07:41:11.674 | HD Request # 1 | Using server: ds28.sierracharts.com port 10149 2024-10-04 07:41:11.675 | Socket (2) | Creating socket. 2024-10-04 07:41:11.675 | Socket (2) | New receive buffer size: 0 2024-10-04 07:41:11.676 | Socket (2) | Connecting to IP: 67.214.125.5. 2024-10-04 07:41:11.770 | HD Request # 1 | Setting DTC encoding to Binary VLS 2024-10-04 07:41:11.770 | HD Request # 1 | Sending historical data logon request message. 2024-10-04 07:41:12.298 | HD Request # 1 | Requesting Intraday data. Start date-time: 2024-10-04 07:38:28. Record interval: 0. Symbol: MNQZ24 2024-10-04 07:41:12.340 | HD Request # 1 | Decompressing data. 2024-10-04 07:41:12.352 | HD Request # 1 | Receiving Intraday data for MNQZ24_FUT_CME starting at 2024-10-04 07:38:28.014000 2024-10-04 07:41:12.487 | Socket (2) | CloseSocket call. 2024-10-04 07:41:12.487 | Socket (2) | Shutdown started. Waiting for graceful close. 2024-10-04 07:41:12.487 | Historical data download thread signaled to stop. 2024-10-04 07:41:12.488 | HD Request # 1 | Timestamp of first Intraday data file record written: 2024-10-04 07:38:28.909000. 2024-10-04 07:41:12.488 | HD Request # 1 | Received 10278 Intraday data records from 2024-10-04 07:38:28.014000 to 2024-10-04 07:41:09.953001 (2.7 minutes. Delay: 2.5 seconds) and wrote 10188 records for MNQZ24_FUT_CME 2024-10-04 07:41:12.488 | File compression not supported on file system. Y:\SierraChart\Data\MNQZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:41:12.489 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2024-10-04 13:41:09.953001 2024-10-04 07:41:12.489 | HD Request # 1 | Completion time: 1s. 2024-10-04 07:41:12.489 | HD Request # 1 | Intraday data download complete for MNQZ24_FUT_CME. Unique request ID: 1 2024-10-04 07:41:12.489 | Removing historical data download ID 1. 2024-10-04 07:41:12.489 | Real-time Intraday chart data file updates started for MNQZ24_FUT_CME 2024-10-04 07:41:12.489 | Intraday chart data file opened for MNQZ24_FUT_CME 2024-10-04 07:41:12.489 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2024-10-04 07:41:12.490 | 2024-10-04 07:41:12.490 | Triggering next historical data download in queue. 2024-10-04 07:41:12.490 | Historical data for MNQZ24_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. 2024-10-04 07:41:12.490 | HD Request # 2 | Downloading Intraday chart data for NQZ24_FUT_CME to the file NQZ24_FUT_CME.scid. Service: cme 2024-10-04 07:41:12.490 | File compression not supported on file system. Y:\SierraChart\Data\NQZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:41:12.490 | HD Request # 2 | Download start date-time: 2024-10-04 07:38:28.000000. File last date-time: 2024-10-04 07:38:28.850000 2024-10-04 07:41:12.490 | HD Request # 2 | Using server: ds32.sierracharts.com port 10150 2024-10-04 07:41:12.491 | Socket (3) | Creating socket. 2024-10-04 07:41:12.491 | Socket (3) | New receive buffer size: 0 2024-10-04 07:41:12.491 | Socket (3) | Connecting to IP: 67.214.125.3. 2024-10-04 07:41:12.534 | Socket (2) | Socket gracefully closed by remote side. 2024-10-04 07:41:12.534 | Socket (2) | Closed. 2024-10-04 07:41:12.593 | HD Request # 2 | Setting DTC encoding to Binary VLS 2024-10-04 07:41:12.593 | HD Request # 2 | Sending historical data logon request message. 2024-10-04 07:41:13.130 | HD Request # 2 | Requesting Intraday data. Start date-time: 2024-10-04 07:38:28. Record interval: 0. Symbol: NQZ24 2024-10-04 07:41:13.172 | HD Request # 2 | Decompressing data. 2024-10-04 07:41:13.180 | HD Request # 2 | Receiving Intraday data for NQZ24_FUT_CME starting at 2024-10-04 07:38:28.054000 2024-10-04 07:41:13.267 | Socket (3) | CloseSocket call. 2024-10-04 07:41:13.267 | Socket (3) | Shutdown started. Waiting for graceful close. 2024-10-04 07:41:13.267 | Historical data download thread signaled to stop. 2024-10-04 07:41:13.268 | HD Request # 2 | Timestamp of first Intraday data file record written: 2024-10-04 07:38:28.955000. 2024-10-04 07:41:13.268 | HD Request # 2 | Received 4067 Intraday data records from 2024-10-04 07:38:28.054000 to 2024-10-04 07:41:10.060000 (2.7 minutes. Delay: 3.2 seconds) and wrote 4039 records for NQZ24_FUT_CME 2024-10-04 07:41:13.268 | File compression not supported on file system. Y:\SierraChart\Data\NQZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:41:13.268 | HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2024-10-04 13:41:10.060000 2024-10-04 07:41:13.268 | HD Request # 2 | Completion time: 1s. 2024-10-04 07:41:13.268 | HD Request # 2 | Intraday data download complete for NQZ24_FUT_CME. Unique request ID: 2 2024-10-04 07:41:13.268 | Removing historical data download ID 2. 2024-10-04 07:41:13.268 | Real-time Intraday chart data file updates started for NQZ24_FUT_CME 2024-10-04 07:41:13.268 | Intraday chart data file opened for NQZ24_FUT_CME 2024-10-04 07:41:13.268 | HD Request # 2 | Enabling Intraday chart updating for symbol. 2024-10-04 07:41:13.268 | 2024-10-04 07:41:13.268 | Triggering next historical data download in queue. 2024-10-04 07:41:13.268 | Historical data for NQZ24_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. 2024-10-04 07:41:13.268 | HD Request # 3 | Downloading Intraday chart data for ESZ24_FUT_CME to the file ESZ24_FUT_CME.scid. Service: cme 2024-10-04 07:41:13.269 | File compression not supported on file system. Y:\SierraChart\Data\ESZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:41:13.269 | HD Request # 3 | Download start date-time: 2024-10-04 07:38:28.000000. File last date-time: 2024-10-04 07:38:28.817019 2024-10-04 07:41:13.269 | HD Request # 3 | Using server: ds26.sierracharts.com port 10149 2024-10-04 07:41:13.312 | Socket (2) | Creating socket. 2024-10-04 07:41:13.312 | Socket (2) | New receive buffer size: 0 2024-10-04 07:41:13.312 | Socket (2) | Connecting to IP: 69.39.70.243. 2024-10-04 07:41:13.313 | Socket (3) | Socket gracefully closed by remote side. 2024-10-04 07:41:13.313 | Socket (3) | Closed. 2024-10-04 07:41:13.411 | HD Request # 3 | Setting DTC encoding to Binary VLS 2024-10-04 07:41:13.411 | HD Request # 3 | Sending historical data logon request message. 2024-10-04 07:41:13.938 | HD Request # 3 | Requesting Intraday data. Start date-time: 2024-10-04 07:38:28. Record interval: 0. Symbol: ESZ24 2024-10-04 07:41:13.978 | HD Request # 3 | Decompressing data. 2024-10-04 07:41:13.989 | HD Request # 3 | Receiving Intraday data for ESZ24_FUT_CME starting at 2024-10-04 07:38:28.325000 2024-10-04 07:41:14.082 | Socket (2) | CloseSocket call. 2024-10-04 07:41:14.082 | Socket (2) | Shutdown started. Waiting for graceful close. 2024-10-04 07:41:14.082 | Historical data download thread signaled to stop. 2024-10-04 07:41:14.083 | HD Request # 3 | Timestamp of first Intraday data file record written: 2024-10-04 07:38:29.677000. 2024-10-04 07:41:14.083 | HD Request # 3 | Received 6651 Intraday data records from 2024-10-04 07:38:28.325000 to 2024-10-04 07:41:13.650000 (2.8 minutes. Delay: 0.4 seconds) and wrote 6626 records for ESZ24_FUT_CME 2024-10-04 07:41:14.083 | File compression not supported on file system. Y:\SierraChart\Data\ESZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:41:14.083 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2024-10-04 13:41:13.650000 2024-10-04 07:41:14.083 | HD Request # 3 | Completion time: 1s. 2024-10-04 07:41:14.083 | HD Request # 3 | Intraday data download complete for ESZ24_FUT_CME. Unique request ID: 3 2024-10-04 07:41:14.083 | Removing historical data download ID 3. 2024-10-04 07:41:14.083 | Real-time Intraday chart data file updates started for ESZ24_FUT_CME 2024-10-04 07:41:14.083 | Intraday chart data file opened for ESZ24_FUT_CME 2024-10-04 07:41:14.083 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2024-10-04 07:41:14.083 | 2024-10-04 07:41:14.083 | No download requests in the queue to start downloads for. 2024-10-04 07:41:14.083 | Historical data for ESZ24_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. 2024-10-04 07:41:14.130 | Socket (2) | Socket gracefully closed by remote side. 2024-10-04 07:41:14.130 | Socket (2) | Closed. 2024-10-04 07:41:26.035 | File compression not supported on file system. Y:\SierraChart\Data\NQZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:41:26.045 | NQZ24_FUT_CME 1 Min #1 | Reloading chart. 2024-10-04 07:41:26.049 | File compression not supported on file system. Y:\SierraChart\Data\NQZ24_FUT_CME.scid. Windows error code 50: Request not supported. | Number times message added: 2 2024-10-04 07:41:26.615 | NQZ24_FUT_CME[M] 1 Min #1 | Chart data loading complete. 2024-10-04 07:41:41.626 | Denali Data Feed | Connecting to the server ds25.sierracharts.com. Port 443 2024-10-04 07:41:41.628 | DTC Client socket (2) | Creating socket. 2024-10-04 07:41:41.628 | DTC Client socket (2) | New receive buffer size: 0 2024-10-04 07:41:41.628 | DTC Client socket (2) | Connecting to IP: 69.39.70.248. 2024-10-04 07:41:41.671 | Denali Data Feed | Network connection to server complete. 2024-10-04 07:41:41.671 | Denali Data Feed | Starting socket receive thread. 2024-10-04 07:41:41.673 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2024-10-04 07:41:41.725 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-10-04 07:41:41.725 | Denali Data Feed | Sending logon request message. 2024-10-04 07:41:42.543 | Denali Data Feed | Received logon response. 2024-10-04 07:41:42.543 | Denali Data Feed | Server Name: RealTimeServer. 2024-10-04 07:41:42.543 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-10-04 07:41:42.543 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2024-10-04 07:41:42.543 | Denali Data Feed | Failed connections: 2 2024-10-04 07:41:42.543 | Denali Data Feed | Waiting for socket receive thread to end 2024-10-04 07:41:42.544 | DTC Client socket (2) | CloseSocket call. 2024-10-04 07:41:42.544 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2024-10-04 07:41:42.544 | Denali Data Feed | Disconnected from the server. 2024-10-04 07:41:42.544 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2024-10-04 07:41:42.582 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-10-04 07:41:42.583 | DTC Client socket (2) | Closed. 2024-10-04 07:42:42.546 | Denali Data Feed | Connecting to the server ds26-2.sierracharts.com. Port 443 2024-10-04 07:42:42.588 | DTC Client socket (2) | Creating socket. 2024-10-04 07:42:42.588 | DTC Client socket (2) | New receive buffer size: 0 2024-10-04 07:42:42.588 | DTC Client socket (2) | Connecting to IP: 69.39.70.244. 2024-10-04 07:42:42.632 | Denali Data Feed | Network connection to server complete. 2024-10-04 07:42:42.632 | Denali Data Feed | Starting socket receive thread. 2024-10-04 07:42:42.634 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2024-10-04 07:42:42.697 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-10-04 07:42:42.697 | Denali Data Feed | Sending logon request message. 2024-10-04 07:42:43.540 | Denali Data Feed | Received logon response. 2024-10-04 07:42:43.540 | Denali Data Feed | Server Name: RealTimeServer. 2024-10-04 07:42:43.540 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-10-04 07:42:43.540 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2024-10-04 07:42:43.540 | Denali Data Feed | Failed connections: 3 2024-10-04 07:42:43.540 | Denali Data Feed | Waiting for socket receive thread to end 2024-10-04 07:42:43.541 | DTC Client socket (2) | CloseSocket call. 2024-10-04 07:42:43.541 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2024-10-04 07:42:43.541 | Denali Data Feed | Disconnected from the server. 2024-10-04 07:42:43.541 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2024-10-04 07:42:43.586 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-10-04 07:42:43.586 | DTC Client socket (2) | Closed. 2024-10-04 07:43:13.740 | File >> Disconnect selected. 2024-10-04 07:43:13.741 | Teton CME Order Routing | Waiting for socket receive thread to end 2024-10-04 07:43:13.741 | DTC Client socket (1) | CloseSocket call. 2024-10-04 07:43:13.742 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2024-10-04 07:43:13.742 | DTC Client socket (0) | CloseSocket call. 2024-10-04 07:43:13.742 | Denali Data Feed | Disconnected from the server. 2024-10-04 07:43:13.742 | Teton CME Order Routing | Disconnected. 2024-10-04 07:43:13.777 | DTC Client socket (1) | Socket gracefully closed by remote side. 2024-10-04 07:43:13.777 | DTC Client socket (1) | Closed. 2024-10-04 07:43:28.447 | 2024-10-04 07:43:28.449 | Teton CME Order Routing | Firm: IronBeam 2024-10-04 07:43:28.449 | Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11085 2024-10-04 07:43:28.450 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-10-04 07:43:28.451 | DTC Client socket (1) | New receive buffer size: 0 2024-10-04 07:43:28.451 | DTC Client socket (1) | Connecting to IP: 208.185.224.130. 2024-10-04 07:43:28.486 | Teton CME Order Routing | Network connection to server complete. 2024-10-04 07:43:28.486 | Teton CME Order Routing | Starting socket receive thread. 2024-10-04 07:43:28.487 | Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none 2024-10-04 07:43:28.586 | Teton CME Order Routing | Setting DTC encoding to Binary VLS 2024-10-04 07:43:28.586 | Teton CME Order Routing | Sending logon request message. 2024-10-04 07:43:29.099 | Teton CME Order Routing | Received logon response. 2024-10-04 07:43:29.099 | Teton CME Order Routing | Server Name: SC DTC Server. Build=51192. 2024-10-04 07:43:29.099 | Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 2024-10-04 07:43:29.099 | Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. 2024-10-04 07:43:29.099 | Teton CME Order Routing | Trading is supported. 2024-10-04 07:43:29.099 | Teton CME Order Routing | Order cancel and replace is supported. 2024-10-04 07:43:29.099 | Teton CME Order Routing | OCO Orders supported. 2024-10-04 07:43:29.099 | Teton CME Order Routing | Bracket Orders supported. 2024-10-04 07:43:29.099 | Teton CME Order Routing | MarketDepthIsSupported: 1 2024-10-04 07:43:29.099 | Teton CME Order Routing | Connected to server complete. 2024-10-04 07:43:29.101 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-10-04 07:43:29.102 | Updated verified funded futures trading account ending date to: 2024-11-03 13:43:29 2024-10-04 07:43:29.102 | Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. 2024-10-04 07:43:29.134 | Updated verified funded futures trading account ending date to: 2024-11-03 13:43:29 2024-10-04 07:43:29.140 | Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2024-10-03 19:09:19.525113 2024-10-04 07:43:29.177 | Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=23139177 2024-10-04 07:43:29.241 | Mapping NQZ24_FUT_CME to NQZ24. Service code: cme 2024-10-04 07:43:29.241 | Using symbol data fast lookup vector 2024-10-04 07:43:29.241 | Denali Data Feed | Starting real-time market data updates for: NQZ24_FUT_CME (NQZ24). ID: 1 Service code: cme 2024-10-04 07:43:29.241 | Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10048 2024-10-04 07:43:29.241 | Denali Data Feed | Requesting security definition data for: NQZ24_FUT_CME (NQZ24). ID: 1 2024-10-04 07:43:29.242 | Added historical Intraday data request for NQZ24_FUT_CME to the queue. 2024-10-04 07:43:29.242 | Intraday data recording state for symbol NQZ24_FUT_CME is set to download 'Pending'. 2024-10-04 07:43:29.242 | Triggering next historical data download in queue. 2024-10-04 07:43:29.242 | DTC Client socket (2) | Creating socket. 2024-10-04 07:43:29.242 | DTC Client socket (2) | New receive buffer size: 0 2024-10-04 07:43:29.242 | DTC Client socket (2) | Connecting to IP: 67.214.125.6. 2024-10-04 07:43:29.247 | Delaying start of download for NQZ24_FUT_CME. 2024-10-04 07:43:29.272 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: NQZ24_FUT_CME 2024-10-04 07:43:29.272 | Teton CME Order Routing | Setting external service identifier for symbol NQZ24_FUT_CME to 8 2024-10-04 07:43:29.272 | Teton CME Order Routing | Received security definition for symbol NQZ24_FUT_CME 2024-10-04 07:43:29.283 | Denali Data Feed | Network connection to server complete. 2024-10-04 07:43:29.283 | Denali Data Feed | Starting socket receive thread. 2024-10-04 07:43:29.284 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2024-10-04 07:43:29.339 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-10-04 07:43:29.339 | Denali Data Feed | Sending logon request message. 2024-10-04 07:43:30.169 | Denali Data Feed | Received logon response. 2024-10-04 07:43:30.169 | Denali Data Feed | Server Name: RealTimeServer. 2024-10-04 07:43:30.169 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-10-04 07:43:30.169 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2024-10-04 07:43:30.169 | Denali Data Feed | Failed connections: 4 2024-10-04 07:43:30.169 | Denali Data Feed | Waiting for socket receive thread to end 2024-10-04 07:43:30.170 | DTC Client socket (2) | CloseSocket call. 2024-10-04 07:43:30.170 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2024-10-04 07:43:30.170 | Denali Data Feed | Disconnected from the server. 2024-10-04 07:43:30.170 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2024-10-04 07:43:30.209 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-10-04 07:43:30.209 | DTC Client socket (2) | Closed. 2024-10-04 07:44:00.669 | HD Request # 4 | Downloading Intraday chart data for NQZ24_FUT_CME to the file NQZ24_FUT_CME.scid. Service: cme 2024-10-04 07:44:00.669 | File compression not supported on file system. Y:\SierraChart\Data\NQZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:44:00.670 | HD Request # 4 | Download start date-time: 2024-10-04 07:41:10.000000. File last date-time: 2024-10-04 07:41:10.060000 2024-10-04 07:44:00.670 | HD Request # 4 | Using server: ds28.sierracharts.com port 10150 2024-10-04 07:44:00.671 | Socket (2) | Creating socket. 2024-10-04 07:44:00.671 | Socket (2) | New receive buffer size: 0 2024-10-04 07:44:00.671 | Socket (2) | Connecting to IP: 67.214.125.5. 2024-10-04 07:44:00.767 | HD Request # 4 | Setting DTC encoding to Binary VLS 2024-10-04 07:44:00.767 | HD Request # 4 | Sending historical data logon request message. 2024-10-04 07:44:01.294 | HD Request # 4 | Requesting Intraday data. Start date-time: 2024-10-04 07:41:10. Record interval: 0. Symbol: NQZ24 2024-10-04 07:44:01.333 | HD Request # 4 | Decompressing data. 2024-10-04 07:44:01.379 | HD Request # 4 | Receiving Intraday data for NQZ24_FUT_CME starting at 2024-10-04 07:41:10.023000 2024-10-04 07:44:01.425 | Socket (2) | CloseSocket call. 2024-10-04 07:44:01.425 | Socket (2) | Shutdown started. Waiting for graceful close. 2024-10-04 07:44:01.425 | Historical data download thread signaled to stop. 2024-10-04 07:44:01.425 | HD Request # 4 | Timestamp of first Intraday data file record written: 2024-10-04 07:41:10.302000. 2024-10-04 07:44:01.425 | HD Request # 4 | Received 2993 Intraday data records from 2024-10-04 07:41:10.023000 to 2024-10-04 07:43:59.227000 (2.8 minutes. Delay: 2.2 seconds) and wrote 2985 records for NQZ24_FUT_CME 2024-10-04 07:44:01.425 | File compression not supported on file system. Y:\SierraChart\Data\NQZ24_FUT_CME.scid. Windows error code 50: Request not supported. 2024-10-04 07:44:01.425 | HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2024-10-04 13:43:59.227000 2024-10-04 07:44:01.425 | HD Request # 4 | Completion time: 1s. 2024-10-04 07:44:01.425 | HD Request # 4 | Intraday data download complete for NQZ24_FUT_CME. Unique request ID: 4 2024-10-04 07:44:01.425 | Removing historical data download ID 4. 2024-10-04 07:44:01.425 | Real-time Intraday chart data file updates started for NQZ24_FUT_CME 2024-10-04 07:44:01.425 | Intraday chart data file opened for NQZ24_FUT_CME 2024-10-04 07:44:01.425 | HD Request # 4 | Enabling Intraday chart updating for symbol. 2024-10-04 07:44:01.426 | 2024-10-04 07:44:01.426 | No download requests in the queue to start downloads for. 2024-10-04 07:44:01.426 | Historical data for NQZ24_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. 2024-10-04 07:44:01.468 | Socket (2) | Socket gracefully closed by remote side. 2024-10-04 07:44:01.468 | Socket (2) | Closed. 2024-10-04 07:44:30.171 | Denali Data Feed | Connecting to the server ds32-2.sierracharts.com. Port 443 2024-10-04 07:44:30.208 | DTC Client socket (2) | Creating socket. 2024-10-04 07:44:30.208 | DTC Client socket (2) | New receive buffer size: 0 2024-10-04 07:44:30.208 | DTC Client socket (2) | Connecting to IP: 67.214.125.4. 2024-10-04 07:44:30.251 | Denali Data Feed | Network connection to server complete. 2024-10-04 07:44:30.251 | Denali Data Feed | Starting socket receive thread. 2024-10-04 07:44:30.253 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2024-10-04 07:44:30.317 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-10-04 07:44:30.317 | Denali Data Feed | Sending logon request message. 2024-10-04 07:44:31.162 | Denali Data Feed | Received logon response. 2024-10-04 07:44:31.162 | Denali Data Feed | Server Name: RealTimeServer. 2024-10-04 07:44:31.162 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-10-04 07:44:31.162 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2024-10-04 07:44:31.162 | Denali Data Feed | Failed connections: 5 2024-10-04 07:44:31.162 | Denali Data Feed | Waiting for socket receive thread to end 2024-10-04 07:44:31.163 | DTC Client socket (2) | CloseSocket call. 2024-10-04 07:44:31.163 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2024-10-04 07:44:31.163 | Denali Data Feed | Disconnected from the server. 2024-10-04 07:44:31.163 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2024-10-04 07:44:31.201 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-10-04 07:44:31.201 | DTC Client socket (2) | Closed. |
[2024-10-04 14:54:09] |
Sierra_Chart Engineering - Posts: 17143 |
This is the issue: 2024-10-04 07:41:42.543 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2
Refer to: Denali Exchange Data Feed: Connections You also have many errors like these: 2024-10-04 07:40:40.252 | File compression not supported on file system. Y:\SierraChart\Data\NQZ24_FUT_CME.scid. Windows error code 50: Request not supported. To solve this, set these two options to No: Advanced Service Settings: Support Intraday and Market Depth Files Compression (Global Settings >> Advanced Service Settings >> Other) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-10-04 15:00:35
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