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Date/Time: Fri, 22 Nov 2024 20:42:31 +0000



Post From: Help, my Sierra stopped working

[2024-10-04 14:54:09]
Sierra_Chart Engineering - Posts: 17145
This is the issue:
2024-10-04 07:41:42.543 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2


Refer to:
Denali Exchange Data Feed: Connections

You also have many errors like these:
2024-10-04 07:40:40.252 | File compression not supported on file system. Y:\SierraChart\Data\NQZ24_FUT_CME.scid. Windows error code 50: Request not supported.

To solve this, set these two options to No:
Advanced Service Settings: Support Intraday and Market Depth Files Compression (Global Settings >> Advanced Service Settings >> Other)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-10-04 15:00:35