Support Board
Date/Time: Sun, 24 Nov 2024 14:28:48 +0000
Message Log moving constantly and charts not downloading as well
View Count: 242
| [2024-05-22 09:37:46] |
| Dhanush - Posts: 23 |
|
hi, GOod day to you. When I open SC, the message log keeps moving and none of my charts are loading. its just taking forever and i am getting disconnected, creating socket and so forth but no result. Kindly let me know how to solve this problem! |
 sierra 1.jpg / V - Attached On 2024-05-22 09:37:35 UTC - Size: 165.53 KB - 52 views |
| [2024-05-22 13:58:59] |
| John - SC Support - Posts: 36238 |
|
Refer to the following: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-22 14:00:18] |
| Sierra_Chart Engineering - Posts: 17156 |
|
You are running an older version of Sierra Chart. First, update: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-22 14:33:12] |
| Dhanush - Posts: 23 |
|
Hi, In the second message you sent, I opened the link and tried 1: Set Global Settings >> Sierra Chart Server Settings >> General >> Special >> Use Internal LAN IP for CME Data and Order Routing to No 2: Tried to do whatver that was mentioned about firewall. 3: I already downloaded the new updated software. Is it fine if i send you the message log? thanks |
| [2024-05-22 15:08:02] |
| John - SC Support - Posts: 36238 |
|
Yes, please get us your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-22 17:39:52] |
| Dhanush - Posts: 23 |
|
2024-05-22 13:34:16.890 | Trade activity files set size: 161 2024-05-22 13:34:16.922 | Created the DTC Protocol server. 2024-05-22 13:34:16.923 | DTC Protocol Server listening on port 11099. 2024-05-22 13:34:16.923 | Reading Internal Order ID file. 2024-05-22 13:34:16.934 | Reading Trade Orders file. 2024-05-22 13:34:16.934 | Reading Trade Positions file. 2024-05-22 13:34:16.934 | Reading Trade Account Data files. 2024-05-22 13:34:16.935 | Software version: 2642 64-bit 2024-05-22 13:34:16.935 | Primary Thread ID: 18908 2024-05-22 13:34:16.935 | Usage end date: 2024-06-21 2024-05-22 13:34:16.935 | Enabled for: Advanced Features 2. 2024-05-22 13:34:16.935 | Enabled for: Sierra Chart Historical Data Service. 2024-05-22 13:34:16.935 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-05-22 13:34:16.935 | Enabled for: Delayed Denali Exchange Data Feed. 2024-05-22 13:34:16.935 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-05-22 13:34:16.935 | Current selected Data/Trading service: SC Data - All Services 2024-05-22 13:34:16.935 | Custom symbol settings values: enabled 2024-05-22 13:34:16.935 | Chart Update Interval: 500 2024-05-22 13:34:16.935 | Intraday Data Storage Time Unit: 0 2024-05-22 13:34:16.935 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-05-22 13:34:16.935 | 2024-05-22 17:34:16 Local computer time in UTC 2024-05-22 13:34:16.935 | 2024-05-22 13:34:16 Local computer time in SC Time Zone 2024-05-22 13:34:16.935 | 2024-05-22 17:34:15 Server time in UTC 2024-05-22 13:34:16.935 | Local computer UTC time and Server UTC time difference: 1 seconds. 2024-05-22 13:34:16.935 | Program path: C:\SierraChart\ 2024-05-22 13:34:16.935 | Data Files path: C:\SierraChart\Data\ 2024-05-22 13:34:16.935 | OS Version Number: 10.0 2024-05-22 13:34:16.935 | Locale Setting: C 2024-05-22 13:34:16.935 | DLLs: FabTradingStudies_64.dll, UserContributedStudies_64.dll 2024-05-22 13:34:16.935 | Allowed protected custom studies: Fab Trading Studies 2024-05-22 13:34:16.935 | Crash reporter started: true 2024-05-22 13:34:16.935 | 2024-05-22 13:34:16.943 | Created the DTC Protocol historical data server. 2024-05-22 13:34:16.943 | HD Server Manager | Listening on port 11098. 2024-05-22 13:34:16.943 | Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. 2024-05-22 13:34:17.011 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2024-05-22 13:34:17.316 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2024-05-22 13:34:17.316 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2024-05-22 13:34:18.078 | Received 5 login tokens. 2024-05-22 13:34:19.281 | Symbol settings MD5 received. Request ID: 1. 2024-05-22 13:34:19.281 | Symbol settings are up-to-date for scdataallservices. 2024-05-22 13:34:19.448 | Requested user files to download. 2024-05-22 13:34:20.841 | File to download: FabTradingStudies_64.dll. Action: 1 2024-05-22 13:34:20.841 | User files to download complete 2024-05-22 13:34:21.448 | 2024-05-22 13:34:21.449 | SC Data - All Services | Connected to server complete. 2024-05-22 13:34:21.449 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-05-22 13:34:21.449 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. 2024-05-22 13:34:24.663 | Files to Open on Startup | Opening file: ExampleChartbook.cht 2024-05-22 13:34:24.669 | XAUUSD 1 Min #1 | Reloading chart. 2024-05-22 13:34:24.673 | XAUUSD Daily #2 | Reloading chart. 2024-05-22 13:34:24.677 | US30 1 Min #3 | Reloading chart. 2024-05-22 13:34:24.683 | USOil 1 Min #4 | Reloading chart. 2024-05-22 13:34:24.690 | ESM24-CME 1 Min #5 | Reloading chart. 2024-05-22 13:34:24.700 | SPX500 Daily #6 | Reloading chart. 2024-05-22 13:34:24.707 | EURUSD Daily #7 | Reloading chart. 2024-05-22 13:34:24.714 | EURUSD 5 Min #8 | Reloading chart. 2024-05-22 13:34:24.722 | ESM24-CME #9 | Reloading chart. 2024-05-22 13:34:24.812 | ESM24-CME 1 Min #10 | Reloading chart. 2024-05-22 13:34:24.831 | AAPL-NQTV 5 Min #11 | Reloading chart. 2024-05-22 13:34:24.838 | ESM24-CME 1 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESM24-CME.scid 2024-05-22 13:34:24.838 | ESM24-CME 1 Min #5 | Chart data loading complete. 2024-05-22 13:34:24.839 | ESM24-CME #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESM24-CME.scid 2024-05-22 13:34:24.839 | ESM24-CME #9 | Chart data loading complete. 2024-05-22 13:34:24.840 | XAUUSD Daily #2 | >= 1 Day from current Date to last Date in file. Downloading historical Daily data 2024-05-22 13:34:24.840 | XAUUSD Daily #2 | Chart data loading complete. 2024-05-22 13:34:24.841 | USOil 1 Min #4 | Chart data loading complete. 2024-05-22 13:34:24.842 | SPX500 Daily #6 | >= 1 Day from current Date to last Date in file. Downloading historical Daily data 2024-05-22 13:34:24.842 | SPX500 Daily #6 | Chart data loading complete. 2024-05-22 13:34:24.843 | EURUSD Daily #7 | >= 1 Day from current Date to last Date in file. Downloading historical Daily data 2024-05-22 13:34:24.843 | EURUSD Daily #7 | Chart data loading complete. 2024-05-22 13:34:24.844 | US30 1 Min #3 | Chart data loading complete. 2024-05-22 13:34:24.846 | XAUUSD 1 Min #1 | Chart data loading complete. 2024-05-22 13:34:24.848 | EURUSD 5 Min #8 | Chart data loading complete. 2024-05-22 13:34:24.850 | ESM24-CME 1 Min #10 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESM24-CME.scid 2024-05-22 13:34:24.851 | ESM24-CME 1 Min #10 | Chart data loading complete. 2024-05-22 13:34:24.884 | AAPL-NQTV 5 Min #11 | Chart data loading complete. 2024-05-22 13:34:25.679 | Using Bid/Ask average for last trade price for US30 2024-05-22 13:34:25.679 | Using symbol data fast lookup vector 2024-05-22 13:34:25.679 | SC Data with Depth | Starting real-time market data updates for: US30. ID: 1 Service code: fxcm 2024-05-22 13:34:25.679 | SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 10048 2024-05-22 13:34:25.680 | SC Data with Depth | Requesting security definition data for: US30. ID: 1 2024-05-22 13:34:25.680 | Starting DelayedDownloadMonitoringTimer 2024-05-22 13:34:25.680 | Starting HDTimeoutTimer 2024-05-22 13:34:25.680 | Added historical Intraday data request for US30 to the queue. 2024-05-22 13:34:25.680 | Intraday data recording state for symbol US30 is set to download 'Pending'. 2024-05-22 13:34:25.680 | Triggering next historical data download in queue. 2024-05-22 13:34:25.681 | Delaying start of download for US30. 2024-05-22 13:34:25.681 | Added historical Daily data request for XAUUSD to the queue. 2024-05-22 13:34:25.681 | Triggering next historical data download in queue. 2024-05-22 13:34:25.681 | Using Bid/Ask average for last trade price for XAUUSD 2024-05-22 13:34:25.681 | SC Data with Depth | Starting real-time market data updates for: XAUUSD. ID: 2 Service code: fxcm 2024-05-22 13:34:25.681 | SC Data with Depth | Requesting security definition data for: XAUUSD. ID: 2 2024-05-22 13:34:25.681 | Added historical Intraday data request for XAUUSD to the queue. 2024-05-22 13:34:25.681 | Intraday data recording state for symbol XAUUSD is set to download 'Pending'. 2024-05-22 13:34:25.681 | Triggering next historical data download in queue. 2024-05-22 13:34:25.682 | DTC Client socket (1) | Creating socket. 2024-05-22 13:34:25.682 | DTC Client socket (1) | New receive buffer size: 0 2024-05-22 13:34:25.682 | DTC Client socket (1) | Connecting to IP: 38.103.112.181. 2024-05-22 13:34:25.694 | Added historical Daily data request for EURUSD to the queue. 2024-05-22 13:34:25.694 | Triggering next historical data download in queue. 2024-05-22 13:34:25.694 | Using Bid/Ask average for last trade price for EURUSD 2024-05-22 13:34:25.694 | SC Data with Depth | Starting real-time market data updates for: EURUSD. ID: 3 Service code: fxcm 2024-05-22 13:34:25.694 | SC Data with Depth | Requesting security definition data for: EURUSD. ID: 3 2024-05-22 13:34:25.695 | Added historical Daily data request for SPX500 to the queue. 2024-05-22 13:34:25.695 | Triggering next historical data download in queue. 2024-05-22 13:34:25.695 | Using Bid/Ask average for last trade price for SPX500 2024-05-22 13:34:25.695 | SC Data with Depth | Starting real-time market data updates for: SPX500. ID: 4 Service code: fxcm 2024-05-22 13:34:25.695 | SC Data with Depth | Requesting security definition data for: SPX500. ID: 4 2024-05-22 13:34:25.696 | Mapping ESM24-CME to ESM24. Service code: cme 2024-05-22 13:34:25.696 | Delayed Data Feed | Starting real-time market data updates for: ESM24-CME (ESM24). ID: 5 Service code: cme 2024-05-22 13:34:25.696 | Delayed Data Feed | Connecting to the server ds27.sierracharts.com. Port 10043 2024-05-22 13:34:25.697 | DTC Client socket (2) | Creating socket. 2024-05-22 13:34:25.697 | DTC Client socket (2) | New receive buffer size: 0 2024-05-22 13:34:25.697 | Delayed Data Feed | Requesting security definition data for: ESM24-CME (ESM24). ID: 5 2024-05-22 13:34:25.697 | DTC Client socket (2) | Connecting to IP: 38.142.127.146. 2024-05-22 13:34:25.697 | Added historical Intraday data request for ESM24-CME to the queue. 2024-05-22 13:34:25.697 | Intraday data recording state for symbol ESM24-CME is set to download 'Pending'. 2024-05-22 13:34:25.697 | Triggering next historical data download in queue. 2024-05-22 13:34:25.698 | Using Bid/Ask average for last trade price for USOil 2024-05-22 13:34:25.698 | SC Data with Depth | Starting real-time market data updates for: USOil. ID: 6 Service code: fxcm 2024-05-22 13:34:25.698 | SC Data with Depth | Requesting security definition data for: USOil. ID: 6 2024-05-22 13:34:25.698 | Added historical Intraday data request for USOil to the queue. 2024-05-22 13:34:25.698 | Intraday data recording state for symbol USOil is set to download 'Pending'. 2024-05-22 13:34:25.698 | Triggering next historical data download in queue. 2024-05-22 13:34:25.726 | Added historical Intraday data request for EURUSD to the queue. 2024-05-22 13:34:25.726 | Intraday data recording state for symbol EURUSD is set to download 'Pending'. 2024-05-22 13:34:25.726 | Triggering next historical data download in queue. 2024-05-22 13:34:25.819 | Mapping AAPL-NQTV to AAPL-NQTV. Service code: nasdaq_exchange.data 2024-05-22 13:34:25.819 | Delayed Data Feed | Starting real-time market data updates for: AAPL-NQTV (AAPL-NQTV). ID: 7 Service code: nasdaq_exchange.data 2024-05-22 13:34:25.820 | Delayed Data Feed | Connecting to the server ds3.sierracharts.com. Port 10043 2024-05-22 13:34:25.820 | Delayed Data Feed | Requesting security definition data for: AAPL-NQTV (AAPL-NQTV). ID: 7 2024-05-22 13:34:25.821 | Added historical Intraday data request for AAPL-NQTV to the queue. 2024-05-22 13:34:25.821 | Intraday data recording state for symbol AAPL-NQTV is set to download 'Pending'. 2024-05-22 13:34:25.821 | Triggering next historical data download in queue. 2024-05-22 13:34:25.826 | DTC Client socket (3) | Creating socket. 2024-05-22 13:34:25.826 | DTC Client socket (3) | New receive buffer size: 0 2024-05-22 13:34:25.826 | DTC Client socket (3) | Connecting to IP: 38.103.112.199. 2024-05-22 13:34:46.728 | DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:34:46.728 | DTC Client socket (1) | CloseSocket call. 2024-05-22 13:34:46.728 | SC Data with Depth | Failed connections: 1 2024-05-22 13:34:46.728 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:34:46.728 | SC Data with Depth | Disconnected from the server. 2024-05-22 13:34:46.728 | SC Data with Depth | Data feed disconnected. Will reconnect in 2 seconds. 2024-05-22 13:34:46.729 | DTC Client socket (1) | Closed. 2024-05-22 13:34:46.744 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:34:46.744 | DTC Client socket (2) | CloseSocket call. 2024-05-22 13:34:46.744 | Delayed Data Feed | Failed connections: 1 2024-05-22 13:34:46.744 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:34:46.744 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:34:46.744 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:34:46.744 | DTC Client socket (2) | Closed. 2024-05-22 13:34:46.869 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:34:46.869 | DTC Client socket (3) | CloseSocket call. 2024-05-22 13:34:46.869 | Delayed Data Feed | Failed connections: 1 2024-05-22 13:34:46.869 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:34:46.869 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:34:46.869 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:34:46.869 | DTC Client socket (3) | Closed. 2024-05-22 13:34:48.752 | SC Data with Depth | Connecting to the server ds13-2.sierracharts.com. Port 10048 2024-05-22 13:34:48.754 | DTC Client socket (1) | Creating socket. 2024-05-22 13:34:48.754 | DTC Client socket (1) | New receive buffer size: 0 2024-05-22 13:34:48.754 | DTC Client socket (1) | Connecting to IP: 38.142.170.156. 2024-05-22 13:34:51.094 | ESM24-CME 1 Min #1 | Reloading chart. 2024-05-22 13:34:51.097 | ESM24-CME 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESM24-CME.scid 2024-05-22 13:34:51.099 | ESM24-CME 1 Min #1 | Chart data loading complete. 2024-05-22 13:34:51.748 | Delayed Data Feed | Connecting to the server ds26-2.sierracharts.com. Port 10043 2024-05-22 13:34:51.749 | DTC Client socket (2) | Creating socket. 2024-05-22 13:34:51.749 | DTC Client socket (2) | New receive buffer size: 0 2024-05-22 13:34:51.749 | DTC Client socket (2) | Connecting to IP: 38.103.112.198. 2024-05-22 13:34:51.873 | Delayed Data Feed | Connecting to the server ds30.sierracharts.com. Port 10043 2024-05-22 13:34:51.874 | DTC Client socket (3) | Creating socket. 2024-05-22 13:34:51.874 | DTC Client socket (3) | New receive buffer size: 0 2024-05-22 13:34:51.874 | DTC Client socket (3) | Connecting to IP: 38.103.112.195. 2024-05-22 13:34:56.771 | HD Request # 1 | Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm 2024-05-22 13:34:56.771 | HD Request # 1 | Download start date-time: 2024-03-06 11:39:21.000000. File last date-time: 2024-03-06 11:39:21.425000 2024-05-22 13:34:56.771 | HD Request # 1 | Using server: ds12.sierracharts.com port 10149 2024-05-22 13:34:56.772 | Socket (4) | Creating socket. 2024-05-22 13:34:56.772 | Socket (4) | New receive buffer size: 0 2024-05-22 13:34:56.772 | Socket (4) | Connecting to IP: 38.103.112.181. 2024-05-22 13:35:09.805 | DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:35:09.805 | DTC Client socket (1) | CloseSocket call. 2024-05-22 13:35:09.805 | SC Data with Depth | Failed connections: 2 2024-05-22 13:35:09.805 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:35:09.805 | SC Data with Depth | Disconnected from the server. 2024-05-22 13:35:09.805 | SC Data with Depth | Data feed disconnected. Will reconnect in 2 seconds. 2024-05-22 13:35:09.805 | DTC Client socket (1) | Closed. 2024-05-22 13:35:11.829 | SC Data with Depth | Connecting to the server ds4.sierracharts.com. Port 10048 2024-05-22 13:35:11.830 | DTC Client socket (1) | Creating socket. 2024-05-22 13:35:11.830 | DTC Client socket (1) | New receive buffer size: 0 2024-05-22 13:35:11.830 | DTC Client socket (1) | Connecting to IP: 38.103.112.200. 2024-05-22 13:35:12.798 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:35:12.798 | DTC Client socket (2) | CloseSocket call. 2024-05-22 13:35:12.798 | Delayed Data Feed | Failed connections: 2 2024-05-22 13:35:12.798 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:35:12.798 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:35:12.798 | DTC Client socket (2) | Closed. 2024-05-22 13:35:12.798 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:35:12.907 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:35:12.908 | DTC Client socket (3) | CloseSocket call. 2024-05-22 13:35:12.908 | Delayed Data Feed | Failed connections: 2 2024-05-22 13:35:12.908 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:35:12.908 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:35:12.908 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:35:12.908 | DTC Client socket (3) | Closed. 2024-05-22 13:35:17.787 | Delayed Data Feed | Connecting to the server ds23.sierracharts.com. Port 10043 2024-05-22 13:35:17.819 | Socket (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:35:17.819 | Socket (4) | CloseSocket call. 2024-05-22 13:35:17.819 | Socket (0) | CloseSocket call. 2024-05-22 13:35:17.819 | Socket (4) | Closed. 2024-05-22 13:35:17.819 | HD Request # 1 | Error downloading historical Intraday data for US30. The network socket has been closed. Retrying download. 2024-05-22 13:35:17.819 | Added historical Intraday data request for US30 to the queue. 2024-05-22 13:35:17.819 | Triggering next historical data download in queue. 2024-05-22 13:35:17.819 | Historical data download thread signaled to stop. 2024-05-22 13:35:17.819 | HD Request # 1 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for US30 2024-05-22 13:35:17.819 | HD Request # 1 | Completion time: 21s. 2024-05-22 13:35:17.819 | 2024-05-22 13:35:17.819 | HD Request # 2 | Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm 2024-05-22 13:35:17.819 | HD Request # 2 | Download start date-time: 2024-03-06 11:39:21.000000. File last date-time: 2024-03-06 11:39:21.425000 2024-05-22 13:35:17.819 | HD Request # 2 | Using server: ds13-2.sierracharts.com port 10150 2024-05-22 13:35:17.819 | Socket (3) | Creating socket. 2024-05-22 13:35:17.819 | Socket (3) | New receive buffer size: 0 2024-05-22 13:35:17.819 | Socket (3) | Connecting to IP: 38.142.170.156. 2024-05-22 13:35:17.824 | DTC Client socket (2) | Creating socket. 2024-05-22 13:35:17.824 | DTC Client socket (2) | New receive buffer size: 0 2024-05-22 13:35:17.824 | DTC Client socket (2) | Connecting to IP: 38.103.112.183. 2024-05-22 13:35:17.897 | Delayed Data Feed | Connecting to the server ds31.sierracharts.com. Port 10043 2024-05-22 13:35:17.897 | DTC Client socket (4) | Creating socket. 2024-05-22 13:35:17.897 | DTC Client socket (4) | New receive buffer size: 0 2024-05-22 13:35:17.897 | DTC Client socket (4) | Connecting to IP: 38.103.112.189. 2024-05-22 13:35:32.890 | DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:35:32.890 | DTC Client socket (1) | CloseSocket call. 2024-05-22 13:35:32.890 | SC Data with Depth | Failed connections: 3 2024-05-22 13:35:32.890 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:35:32.890 | SC Data with Depth | Disconnected from the server. 2024-05-22 13:35:32.890 | SC Data with Depth | Data feed disconnected. Will reconnect in 2 seconds. 2024-05-22 13:35:32.890 | DTC Client socket (1) | Closed. 2024-05-22 13:35:34.890 | SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 443 2024-05-22 13:35:34.890 | DTC Client socket (1) | Creating socket. 2024-05-22 13:35:34.890 | DTC Client socket (1) | New receive buffer size: 0 2024-05-22 13:35:34.890 | DTC Client socket (1) | Connecting to IP: 38.103.112.181. 2024-05-22 13:35:38.827 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:35:38.827 | DTC Client socket (2) | CloseSocket call. 2024-05-22 13:35:38.827 | Delayed Data Feed | Failed connections: 3 2024-05-22 13:35:38.827 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:35:38.827 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:35:38.827 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:35:38.827 | DTC Client socket (2) | Closed. 2024-05-22 13:35:38.843 | Socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:35:38.843 | Socket (3) | CloseSocket call. 2024-05-22 13:35:38.843 | Socket (0) | CloseSocket call. 2024-05-22 13:35:38.843 | Socket (3) | Closed. 2024-05-22 13:35:38.843 | HD Request # 2 | Error downloading historical Intraday data for US30. The network socket has been closed. Retrying download. 2024-05-22 13:35:38.843 | Added historical Intraday data request for US30 to the queue. 2024-05-22 13:35:38.843 | Triggering next historical data download in queue. 2024-05-22 13:35:38.843 | Historical data download thread signaled to stop. 2024-05-22 13:35:38.843 | HD Request # 2 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for US30 2024-05-22 13:35:38.843 | HD Request # 2 | Completion time: 21s. 2024-05-22 13:35:38.843 | 2024-05-22 13:35:38.843 | HD Request # 3 | Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm 2024-05-22 13:35:38.843 | HD Request # 3 | Download start date-time: 2024-03-06 11:39:21.000000. File last date-time: 2024-03-06 11:39:21.425000 2024-05-22 13:35:38.843 | HD Request # 3 | Using server: ds4.sierracharts.com port 10149 2024-05-22 13:35:38.843 | Socket (2) | Creating socket. 2024-05-22 13:35:38.843 | Socket (2) | New receive buffer size: 0 2024-05-22 13:35:38.843 | Socket (2) | Connecting to IP: 38.103.112.200. 2024-05-22 13:35:38.921 | DTC Client socket (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:35:38.921 | DTC Client socket (4) | CloseSocket call. 2024-05-22 13:35:38.921 | Delayed Data Feed | Failed connections: 3 2024-05-22 13:35:38.921 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:35:38.921 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:35:38.921 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:35:38.921 | DTC Client socket (4) | Closed. 2024-05-22 13:35:43.818 | Delayed Data Feed | Connecting to the server ds28.sierracharts.com. Port 10043 2024-05-22 13:35:43.820 | DTC Client socket (3) | Creating socket. 2024-05-22 13:35:43.820 | DTC Client socket (3) | New receive buffer size: 0 2024-05-22 13:35:43.820 | DTC Client socket (3) | Connecting to IP: 38.103.112.187. 2024-05-22 13:35:43.928 | Delayed Data Feed | Connecting to the server ds3.sierracharts.com. Port 10043 2024-05-22 13:35:43.928 | DTC Client socket (4) | Creating socket. 2024-05-22 13:35:43.928 | DTC Client socket (4) | New receive buffer size: 0 2024-05-22 13:35:43.928 | DTC Client socket (4) | Connecting to IP: 38.103.112.199. 2024-05-22 13:35:44.154 | The message log has been sent to support. * 2024-05-22 13:35:44.155 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (5) | Creating socket. Using TLS 1.2. 2024-05-22 13:35:44.155 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (5) | New receive buffer size: 0 2024-05-22 13:35:44.155 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (5) | Connecting to IP: 38.142.170.158. 2024-05-22 13:35:45.977 | The Message Log was sent. Result: Message Log received. * 2024-05-22 13:35:46.240 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (5) | CloseSocket call. 2024-05-22 13:35:46.242 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (5) | Shutdown started. Waiting for graceful close. 2024-05-22 13:35:46.541 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (5) | Socket gracefully closed by remote side. 2024-05-22 13:35:46.541 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (5) | Closed. 2024-05-22 13:35:55.928 | DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:35:55.928 | DTC Client socket (1) | CloseSocket call. 2024-05-22 13:35:55.928 | SC Data with Depth | Failed connections: 4 2024-05-22 13:35:55.928 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:35:55.928 | SC Data with Depth | Disconnected from the server. 2024-05-22 13:35:55.928 | SC Data with Depth | Data feed disconnected. Will reconnect in 2 seconds. 2024-05-22 13:35:55.928 | DTC Client socket (1) | Closed. 2024-05-22 13:35:57.942 | SC Data with Depth | Connecting to the server ds13-2.sierracharts.com. Port 10048 2024-05-22 13:35:57.942 | DTC Client socket (1) | Creating socket. 2024-05-22 13:35:57.942 | DTC Client socket (1) | New receive buffer size: 0 2024-05-22 13:35:57.942 | DTC Client socket (1) | Connecting to IP: 38.142.170.156. 2024-05-22 13:35:59.895 | Socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:35:59.895 | Socket (2) | CloseSocket call. 2024-05-22 13:35:59.895 | Socket (0) | CloseSocket call. 2024-05-22 13:35:59.895 | Socket (2) | Closed. 2024-05-22 13:35:59.895 | HD Request # 3 | Error downloading historical Intraday data for US30. The network socket has been closed. Retrying download. 2024-05-22 13:35:59.895 | Historical data download thread signaled to stop. 2024-05-22 13:35:59.895 | HD Request # 3 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for US30 2024-05-22 13:35:59.895 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2024-03-06 16:39:21.425000 2024-05-22 13:35:59.895 | HD Request # 3 | Completion time: 21s. 2024-05-22 13:35:59.895 | HD Request # 3 | Intraday data download complete for US30. Unique request ID: 1 2024-05-22 13:35:59.895 | Removing historical data download ID 1. 2024-05-22 13:35:59.895 | Real-time Intraday chart data file updates started for US30 2024-05-22 13:35:59.895 | Intraday chart data file opened for US30 2024-05-22 13:35:59.895 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2024-05-22 13:35:59.895 | 2024-05-22 13:35:59.895 | Triggering next historical data download in queue. 2024-05-22 13:35:59.895 | HD Request # 4 | Downloading Historical Daily chart data for XAUUSD. Starting date: 2024-03-04. Service: fxcm 2024-05-22 13:35:59.895 | HD Request # 4 | Using server: ds12.sierracharts.com port 10150 2024-05-22 13:35:59.896 | Socket (2) | Creating socket. 2024-05-22 13:35:59.896 | Socket (2) | New receive buffer size: 0 2024-05-22 13:35:59.896 | Socket (2) | Connecting to IP: 38.103.112.181. 2024-05-22 13:36:04.868 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:36:04.868 | DTC Client socket (3) | CloseSocket call. 2024-05-22 13:36:04.868 | Delayed Data Feed | Failed connections: 4 2024-05-22 13:36:04.868 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:36:04.868 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:36:04.868 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:36:04.868 | DTC Client socket (3) | Closed. 2024-05-22 13:36:04.978 | DTC Client socket (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:36:04.978 | DTC Client socket (4) | CloseSocket call. 2024-05-22 13:36:04.978 | Delayed Data Feed | Failed connections: 4 2024-05-22 13:36:04.978 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:36:04.978 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:36:04.978 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:36:04.978 | DTC Client socket (4) | Closed. 2024-05-22 13:36:09.865 | Delayed Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10043 2024-05-22 13:36:09.866 | DTC Client socket (3) | Creating socket. 2024-05-22 13:36:09.866 | DTC Client socket (3) | New receive buffer size: 0 2024-05-22 13:36:09.866 | DTC Client socket (3) | Connecting to IP: 38.103.112.188. 2024-05-22 13:36:09.978 | Delayed Data Feed | Connecting to the server ds30.sierracharts.com. Port 10043 2024-05-22 13:36:09.978 | DTC Client socket (4) | Creating socket. 2024-05-22 13:36:09.978 | DTC Client socket (4) | New receive buffer size: 0 2024-05-22 13:36:09.978 | DTC Client socket (4) | Connecting to IP: 38.103.112.195. 2024-05-22 13:36:18.976 | DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:36:18.976 | DTC Client socket (1) | CloseSocket call. 2024-05-22 13:36:18.976 | SC Data with Depth | Failed connections: 5 2024-05-22 13:36:18.976 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:36:18.976 | SC Data with Depth | Disconnected from the server. 2024-05-22 13:36:18.976 | SC Data with Depth | Data feed disconnected. Will reconnect in 2 seconds. 2024-05-22 13:36:18.976 | DTC Client socket (1) | Closed. 2024-05-22 13:36:20.927 | Socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:36:20.927 | Socket (2) | CloseSocket call. 2024-05-22 13:36:20.927 | Socket (0) | CloseSocket call. 2024-05-22 13:36:20.927 | Socket (2) | Closed. 2024-05-22 13:36:20.927 | HD Request # 4 | Error downloading historical Daily data for XAUUSD. The network socket has been closed. Retrying download. 2024-05-22 13:36:20.927 | Added historical Daily data request for XAUUSD to the queue. 2024-05-22 13:36:20.927 | Triggering next historical data download in queue. 2024-05-22 13:36:20.927 | Historical data download thread signaled to stop. 2024-05-22 13:36:20.927 | HD Request # 4 | Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for XAUUSD 2024-05-22 13:36:20.927 | HD Request # 4 | Completion time: 21s. 2024-05-22 13:36:20.927 | 2024-05-22 13:36:20.928 | HD Request # 5 | Downloading Historical Daily chart data for XAUUSD. Starting date: 2024-03-04. Service: fxcm 2024-05-22 13:36:20.928 | HD Request # 5 | Using server: ds13-2.sierracharts.com port 10149 2024-05-22 13:36:20.928 | Socket (1) | Creating socket. 2024-05-22 13:36:20.928 | Socket (1) | New receive buffer size: 0 2024-05-22 13:36:20.928 | Socket (1) | Connecting to IP: 38.142.170.156. 2024-05-22 13:36:20.975 | SC Data with Depth | Connecting to the server ds4.sierracharts.com. Port 10048 2024-05-22 13:36:20.975 | DTC Client socket (2) | Creating socket. 2024-05-22 13:36:20.975 | DTC Client socket (2) | New receive buffer size: 0 2024-05-22 13:36:20.975 | DTC Client socket (2) | Connecting to IP: 38.103.112.200. 2024-05-22 13:36:30.895 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:36:30.895 | DTC Client socket (3) | CloseSocket call. 2024-05-22 13:36:30.895 | Delayed Data Feed | Failed connections: 5 2024-05-22 13:36:30.895 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:36:30.895 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:36:30.895 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:36:30.895 | DTC Client socket (3) | Closed. 2024-05-22 13:36:31.027 | DTC Client socket (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:36:31.027 | DTC Client socket (4) | CloseSocket call. 2024-05-22 13:36:31.027 | Delayed Data Feed | Failed connections: 5 2024-05-22 13:36:31.027 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:36:31.027 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:36:31.027 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:36:31.027 | DTC Client socket (4) | Closed. 2024-05-22 13:36:35.909 | Delayed Data Feed | Connecting to the server ds28.sierracharts.com. Port 10043 2024-05-22 13:36:35.910 | DTC Client socket (3) | Creating socket. 2024-05-22 13:36:35.910 | DTC Client socket (3) | New receive buffer size: 0 2024-05-22 13:36:35.910 | DTC Client socket (3) | Connecting to IP: 38.103.112.187. 2024-05-22 13:36:36.026 | Delayed Data Feed | Connecting to the server ds31.sierracharts.com. Port 10043 2024-05-22 13:36:36.027 | DTC Client socket (4) | Creating socket. 2024-05-22 13:36:36.027 | DTC Client socket (4) | New receive buffer size: 0 2024-05-22 13:36:36.027 | DTC Client socket (4) | Connecting to IP: 38.103.112.189. 2024-05-22 13:36:41.954 | Socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:36:41.954 | Socket (1) | CloseSocket call. 2024-05-22 13:36:41.954 | Socket (0) | CloseSocket call. 2024-05-22 13:36:41.954 | Socket (1) | Closed. 2024-05-22 13:36:41.954 | HD Request # 5 | Error downloading historical Daily data for XAUUSD. The network socket has been closed. Retrying download. 2024-05-22 13:36:41.954 | Added historical Daily data request for XAUUSD to the queue. 2024-05-22 13:36:41.954 | Triggering next historical data download in queue. 2024-05-22 13:36:41.954 | Historical data download thread signaled to stop. 2024-05-22 13:36:41.954 | HD Request # 5 | Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for XAUUSD 2024-05-22 13:36:41.954 | HD Request # 5 | Completion time: 21s. 2024-05-22 13:36:41.954 | 2024-05-22 13:36:41.955 | HD Request # 6 | Downloading Historical Daily chart data for XAUUSD. Starting date: 2024-03-04. Service: fxcm 2024-05-22 13:36:41.955 | HD Request # 6 | Using server: ds4.sierracharts.com port 10150 2024-05-22 13:36:41.955 | Socket (1) | Creating socket. 2024-05-22 13:36:41.955 | Socket (1) | New receive buffer size: 0 2024-05-22 13:36:41.955 | Socket (1) | Connecting to IP: 38.103.112.200. 2024-05-22 13:36:42.010 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:36:42.010 | DTC Client socket (2) | CloseSocket call. 2024-05-22 13:36:42.010 | SC Data with Depth | Failed connections: 6 2024-05-22 13:36:42.010 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:36:42.010 | SC Data with Depth | Disconnected from the server. 2024-05-22 13:36:42.010 | SC Data with Depth | Data feed disconnected. Will reconnect in 2 seconds. 2024-05-22 13:36:42.010 | DTC Client socket (2) | Closed. 2024-05-22 13:36:44.010 | SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 10048 2024-05-22 13:36:44.064 | DTC Client socket (2) | Creating socket. 2024-05-22 13:36:44.064 | DTC Client socket (2) | New receive buffer size: 0 2024-05-22 13:36:44.064 | DTC Client socket (2) | Connecting to IP: 38.103.112.181. 2024-05-22 13:36:56.961 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:36:56.961 | DTC Client socket (3) | CloseSocket call. 2024-05-22 13:36:56.961 | Delayed Data Feed | Failed connections: 6 2024-05-22 13:36:56.961 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:36:56.961 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:36:56.961 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:36:56.961 | DTC Client socket (3) | Closed. 2024-05-22 13:36:57.092 | DTC Client socket (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:36:57.092 | DTC Client socket (4) | CloseSocket call. 2024-05-22 13:36:57.092 | Delayed Data Feed | Failed connections: 6 2024-05-22 13:36:57.092 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:36:57.092 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:36:57.092 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:36:57.092 | DTC Client socket (4) | Closed. 2024-05-22 13:37:01.967 | Delayed Data Feed | Connecting to the server ds26.sierracharts.com. Port 10043 2024-05-22 13:37:02.003 | DTC Client socket (3) | Creating socket. 2024-05-22 13:37:02.003 | DTC Client socket (3) | New receive buffer size: 0 2024-05-22 13:37:02.003 | DTC Client socket (3) | Connecting to IP: 38.103.112.197. 2024-05-22 13:37:02.096 | Delayed Data Feed | Connecting to the server ds3.sierracharts.com. Port 10043 2024-05-22 13:37:02.097 | DTC Client socket (4) | Creating socket. 2024-05-22 13:37:02.097 | DTC Client socket (4) | New receive buffer size: 0 2024-05-22 13:37:02.097 | DTC Client socket (4) | Connecting to IP: 38.103.112.199. 2024-05-22 13:37:02.993 | Socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:37:02.993 | Socket (1) | CloseSocket call. 2024-05-22 13:37:02.993 | Socket (0) | CloseSocket call. 2024-05-22 13:37:02.994 | HD Request # 6 | Error downloading historical Daily data for XAUUSD. The network socket has been closed. Retrying download. 2024-05-22 13:37:02.994 | Historical data download thread signaled to stop. 2024-05-22 13:37:02.994 | HD Request # 6 | Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for XAUUSD 2024-05-22 13:37:02.994 | HD Request # 6 | Completion time: 21s. 2024-05-22 13:37:02.994 | HD Request # 6 | Daily data download complete for XAUUSD. Unique request ID: 2 2024-05-22 13:37:02.994 | Socket (1) | Closed. 2024-05-22 13:37:02.994 | Removing historical data download ID 2. 2024-05-22 13:37:02.994 | 2024-05-22 13:37:02.994 | Triggering next historical data download in queue. 2024-05-22 13:37:02.994 | HD Request # 7 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm 2024-05-22 13:37:02.994 | HD Request # 7 | Download start date-time: 2024-03-06 11:39:21.000000. File last date-time: 2024-03-06 11:39:21.394000 2024-05-22 13:37:02.994 | HD Request # 7 | Using server: ds12.sierracharts.com port 10149 2024-05-22 13:37:02.994 | Socket (1) | Creating socket. 2024-05-22 13:37:02.994 | Socket (1) | New receive buffer size: 0 2024-05-22 13:37:02.994 | Socket (1) | Connecting to IP: 38.103.112.181. 2024-05-22 13:37:05.094 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:37:05.094 | DTC Client socket (2) | CloseSocket call. 2024-05-22 13:37:05.094 | SC Data with Depth | Failed connections: 7 2024-05-22 13:37:05.094 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:37:05.094 | SC Data with Depth | Disconnected from the server. 2024-05-22 13:37:05.094 | SC Data with Depth | Data feed disconnected. Will reconnect in 2 seconds. 2024-05-22 13:37:05.094 | DTC Client socket (2) | Closed. 2024-05-22 13:37:07.084 | SC Data with Depth | Connecting to the server ds13-2.sierracharts.com. Port 10048 2024-05-22 13:37:07.088 | DTC Client socket (2) | Creating socket. 2024-05-22 13:37:07.088 | DTC Client socket (2) | New receive buffer size: 0 2024-05-22 13:37:07.088 | DTC Client socket (2) | Connecting to IP: 38.142.170.156. 2024-05-22 13:37:23.060 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:37:23.060 | DTC Client socket (3) | CloseSocket call. 2024-05-22 13:37:23.060 | Delayed Data Feed | Failed connections: 7 2024-05-22 13:37:23.060 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:37:23.060 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:37:23.060 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:37:23.060 | DTC Client socket (3) | Closed. 2024-05-22 13:37:23.146 | DTC Client socket (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:37:23.146 | DTC Client socket (4) | CloseSocket call. 2024-05-22 13:37:23.146 | Delayed Data Feed | Failed connections: 7 2024-05-22 13:37:23.146 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:37:23.146 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:37:23.146 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:37:23.146 | DTC Client socket (4) | Closed. 2024-05-22 13:37:24.016 | Socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:37:24.016 | Socket (1) | CloseSocket call. 2024-05-22 13:37:24.016 | Socket (0) | CloseSocket call. 2024-05-22 13:37:24.016 | Socket (1) | Closed. 2024-05-22 13:37:24.016 | HD Request # 7 | Error downloading historical Intraday data for XAUUSD. The network socket has been closed. Retrying download. 2024-05-22 13:37:24.016 | Added historical Intraday data request for XAUUSD to the queue. 2024-05-22 13:37:24.016 | Triggering next historical data download in queue. 2024-05-22 13:37:24.016 | Historical data download thread signaled to stop. 2024-05-22 13:37:24.016 | HD Request # 7 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for XAUUSD 2024-05-22 13:37:24.016 | HD Request # 7 | Completion time: 22s. 2024-05-22 13:37:24.016 | 2024-05-22 13:37:24.016 | HD Request # 8 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm 2024-05-22 13:37:24.016 | HD Request # 8 | Download start date-time: 2024-03-06 11:39:21.000000. File last date-time: 2024-03-06 11:39:21.394000 2024-05-22 13:37:24.016 | HD Request # 8 | Using server: ds13-2.sierracharts.com port 10150 2024-05-22 13:37:24.016 | Socket (1) | Creating socket. 2024-05-22 13:37:24.016 | Socket (1) | New receive buffer size: 0 2024-05-22 13:37:24.016 | Socket (1) | Connecting to IP: 38.142.170.156. 2024-05-22 13:37:28.064 | Delayed Data Feed | Connecting to the server ds23-2.sierracharts.com. Port 10043 2024-05-22 13:37:28.065 | DTC Client socket (3) | Creating socket. 2024-05-22 13:37:28.065 | DTC Client socket (3) | New receive buffer size: 0 2024-05-22 13:37:28.065 | DTC Client socket (3) | Connecting to IP: 38.103.112.184. 2024-05-22 13:37:28.109 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:37:28.109 | DTC Client socket (2) | CloseSocket call. 2024-05-22 13:37:28.109 | SC Data with Depth | Failed connections: 8 2024-05-22 13:37:28.109 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:37:28.109 | SC Data with Depth | Disconnected from the server. 2024-05-22 13:37:28.109 | SC Data with Depth | Data feed disconnected. Will reconnect in 2 seconds. 2024-05-22 13:37:28.109 | DTC Client socket (2) | Closed. 2024-05-22 13:37:28.151 | Delayed Data Feed | Connecting to the server ds30.sierracharts.com. Port 10043 2024-05-22 13:37:28.152 | DTC Client socket (2) | Creating socket. 2024-05-22 13:37:28.152 | DTC Client socket (2) | New receive buffer size: 0 2024-05-22 13:37:28.152 | DTC Client socket (2) | Connecting to IP: 38.103.112.195. 2024-05-22 13:37:30.113 | SC Data with Depth | Connecting to the server ds4.sierracharts.com. Port 443 2024-05-22 13:37:30.151 | DTC Client socket (4) | Creating socket. 2024-05-22 13:37:30.151 | DTC Client socket (4) | New receive buffer size: 0 2024-05-22 13:37:30.151 | DTC Client socket (4) | Connecting to IP: 38.103.112.200. 2024-05-22 13:37:45.044 | Socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:37:45.044 | Socket (1) | CloseSocket call. 2024-05-22 13:37:45.044 | Socket (0) | CloseSocket call. 2024-05-22 13:37:45.044 | HD Request # 8 | Error downloading historical Intraday data for XAUUSD. The network socket has been closed. Retrying download. 2024-05-22 13:37:45.044 | Socket (1) | Closed. 2024-05-22 13:37:45.044 | Added historical Intraday data request for XAUUSD to the queue. 2024-05-22 13:37:45.044 | Triggering next historical data download in queue. 2024-05-22 13:37:45.044 | Historical data download thread signaled to stop. 2024-05-22 13:37:45.044 | HD Request # 8 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for XAUUSD 2024-05-22 13:37:45.044 | HD Request # 8 | Completion time: 21s. 2024-05-22 13:37:45.044 | 2024-05-22 13:37:45.044 | HD Request # 9 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm 2024-05-22 13:37:45.044 | HD Request # 9 | Download start date-time: 2024-03-06 11:39:21.000000. File last date-time: 2024-03-06 11:39:21.394000 2024-05-22 13:37:45.044 | HD Request # 9 | Using server: ds4.sierracharts.com port 10149 2024-05-22 13:37:45.044 | Socket (1) | Creating socket. 2024-05-22 13:37:45.044 | Socket (1) | New receive buffer size: 0 2024-05-22 13:37:45.044 | Socket (1) | Connecting to IP: 38.103.112.200. 2024-05-22 13:37:49.094 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:37:49.095 | DTC Client socket (3) | CloseSocket call. 2024-05-22 13:37:49.095 | Delayed Data Feed | Failed connections: 8 2024-05-22 13:37:49.095 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:37:49.095 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:37:49.095 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:37:49.095 | DTC Client socket (3) | Closed. 2024-05-22 13:37:49.204 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:37:49.204 | DTC Client socket (2) | CloseSocket call. 2024-05-22 13:37:49.204 | Delayed Data Feed | Failed connections: 8 2024-05-22 13:37:49.204 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:37:49.204 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:37:49.204 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:37:49.204 | DTC Client socket (2) | Closed. 2024-05-22 13:37:51.179 | DTC Client socket (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:37:51.179 | DTC Client socket (4) | CloseSocket call. 2024-05-22 13:37:51.179 | SC Data with Depth | Failed connections: 9 2024-05-22 13:37:51.179 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:37:51.179 | SC Data with Depth | Disconnected from the server. 2024-05-22 13:37:51.179 | SC Data with Depth | Data feed disconnected. Will reconnect in 2 seconds. 2024-05-22 13:37:51.179 | DTC Client socket (4) | Closed. 2024-05-22 13:37:53.190 | SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 443 2024-05-22 13:37:53.192 | DTC Client socket (2) | Creating socket. 2024-05-22 13:37:53.192 | DTC Client socket (2) | New receive buffer size: 0 2024-05-22 13:37:53.192 | DTC Client socket (2) | Connecting to IP: 38.103.112.181. 2024-05-22 13:37:54.112 | Delayed Data Feed | Connecting to the server ds13.sierracharts.com. Port 10043 2024-05-22 13:37:54.112 | DTC Client socket (3) | Creating socket. 2024-05-22 13:37:54.112 | DTC Client socket (3) | New receive buffer size: 0 2024-05-22 13:37:54.112 | DTC Client socket (3) | Connecting to IP: 38.142.170.155. 2024-05-22 13:37:54.206 | Delayed Data Feed | Connecting to the server ds31.sierracharts.com. Port 10043 2024-05-22 13:37:54.206 | DTC Client socket (4) | Creating socket. 2024-05-22 13:37:54.206 | DTC Client socket (4) | New receive buffer size: 0 2024-05-22 13:37:54.206 | DTC Client socket (4) | Connecting to IP: 38.103.112.189. 2024-05-22 13:38:06.082 | Socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:38:06.082 | Socket (1) | CloseSocket call. 2024-05-22 13:38:06.082 | Socket (0) | CloseSocket call. 2024-05-22 13:38:06.082 | Socket (1) | Closed. 2024-05-22 13:38:06.082 | HD Request # 9 | Error downloading historical Intraday data for XAUUSD. The network socket has been closed. Retrying download. 2024-05-22 13:38:06.082 | Historical data download thread signaled to stop. 2024-05-22 13:38:06.082 | HD Request # 9 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for XAUUSD 2024-05-22 13:38:06.082 | HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2024-03-06 16:39:21.394000 2024-05-22 13:38:06.082 | HD Request # 9 | Completion time: 21s. 2024-05-22 13:38:06.082 | HD Request # 9 | Intraday data download complete for XAUUSD. Unique request ID: 3 2024-05-22 13:38:06.082 | Removing historical data download ID 3. 2024-05-22 13:38:06.082 | Real-time Intraday chart data file updates started for XAUUSD 2024-05-22 13:38:06.082 | Intraday chart data file opened for XAUUSD 2024-05-22 13:38:06.082 | HD Request # 9 | Enabling Intraday chart updating for symbol. 2024-05-22 13:38:06.082 | 2024-05-22 13:38:06.082 | Triggering next historical data download in queue. 2024-05-22 13:38:06.082 | HD Request # 10 | Downloading Historical Daily chart data for EURUSD. Starting date: 2024-03-04. Service: fxcm 2024-05-22 13:38:06.082 | HD Request # 10 | Using server: ds12.sierracharts.com port 10150 2024-05-22 13:38:06.083 | Socket (1) | Creating socket. 2024-05-22 13:38:06.083 | Socket (1) | New receive buffer size: 0 2024-05-22 13:38:06.083 | Socket (1) | Connecting to IP: 38.103.112.181. 2024-05-22 13:38:14.219 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:38:14.219 | DTC Client socket (2) | CloseSocket call. 2024-05-22 13:38:14.219 | SC Data with Depth | Failed connections: 10 2024-05-22 13:38:14.219 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:38:14.219 | SC Data with Depth | Disconnected from the server. 2024-05-22 13:38:14.219 | SC Data with Depth | Data feed disconnected. Will reconnect in 2 seconds. 2024-05-22 13:38:14.219 | DTC Client socket (2) | Closed. 2024-05-22 13:38:15.157 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:38:15.157 | DTC Client socket (3) | CloseSocket call. 2024-05-22 13:38:15.157 | Delayed Data Feed | Failed connections: 9 2024-05-22 13:38:15.157 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:38:15.157 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:38:15.157 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:38:15.157 | DTC Client socket (3) | Closed. 2024-05-22 13:38:15.250 | DTC Client socket (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:38:15.250 | DTC Client socket (4) | CloseSocket call. 2024-05-22 13:38:15.251 | Delayed Data Feed | Failed connections: 9 2024-05-22 13:38:15.251 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:38:15.251 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:38:15.251 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:38:15.251 | DTC Client socket (4) | Closed. 2024-05-22 13:38:16.235 | SC Data with Depth | Connecting to the server ds13-2.sierracharts.com. Port 10048 2024-05-22 13:38:16.237 | DTC Client socket (2) | Creating socket. 2024-05-22 13:38:16.237 | DTC Client socket (2) | New receive buffer size: 0 2024-05-22 13:38:16.237 | DTC Client socket (2) | Connecting to IP: 38.142.170.156. 2024-05-22 13:38:20.145 | Delayed Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10043 2024-05-22 13:38:20.146 | DTC Client socket (3) | Creating socket. 2024-05-22 13:38:20.146 | DTC Client socket (3) | New receive buffer size: 0 2024-05-22 13:38:20.146 | DTC Client socket (3) | Connecting to IP: 38.103.112.188. 2024-05-22 13:38:20.239 | Delayed Data Feed | Connecting to the server ds3.sierracharts.com. Port 10043 2024-05-22 13:38:20.239 | DTC Client socket (4) | Creating socket. 2024-05-22 13:38:20.239 | DTC Client socket (4) | New receive buffer size: 0 2024-05-22 13:38:20.239 | DTC Client socket (4) | Connecting to IP: 38.103.112.199. 2024-05-22 13:38:27.117 | Socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:38:27.117 | Socket (1) | CloseSocket call. 2024-05-22 13:38:27.117 | Socket (0) | CloseSocket call. 2024-05-22 13:38:27.117 | Socket (1) | Closed. 2024-05-22 13:38:27.117 | HD Request # 10 | Error downloading historical Daily data for EURUSD. The network socket has been closed. Retrying download. 2024-05-22 13:38:27.117 | Added historical Daily data request for EURUSD to the queue. 2024-05-22 13:38:27.117 | Triggering next historical data download in queue. 2024-05-22 13:38:27.117 | Historical data download thread signaled to stop. 2024-05-22 13:38:27.117 | HD Request # 10 | Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for EURUSD 2024-05-22 13:38:27.117 | HD Request # 10 | Completion time: 21s. 2024-05-22 13:38:27.117 | 2024-05-22 13:38:27.117 | HD Request # 11 | Downloading Historical Daily chart data for EURUSD. Starting date: 2024-03-04. Service: fxcm 2024-05-22 13:38:27.117 | HD Request # 11 | Using server: ds13-2.sierracharts.com port 10149 2024-05-22 13:38:27.117 | Socket (1) | Creating socket. 2024-05-22 13:38:27.117 | Socket (1) | New receive buffer size: 0 2024-05-22 13:38:27.117 | Socket (1) | Connecting to IP: 38.142.170.156. 2024-05-22 13:38:28.864 | The message log has been sent to support. * 2024-05-22 13:38:28.864 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (5) | Creating socket. Using TLS 1.2. 2024-05-22 13:38:28.864 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (5) | New receive buffer size: 0 2024-05-22 13:38:28.864 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (5) | Connecting to IP: 38.142.170.158. 2024-05-22 13:38:32.244 | The Message Log was sent. Result: Message Log received. * 2024-05-22 13:38:32.494 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (5) | CloseSocket call. 2024-05-22 13:38:32.494 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (5) | Shutdown started. Waiting for graceful close. 2024-05-22 13:38:32.805 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (5) | Socket gracefully closed by remote side. 2024-05-22 13:38:32.806 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (5) | Closed. 2024-05-22 13:38:37.272 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:38:37.272 | DTC Client socket (2) | CloseSocket call. 2024-05-22 13:38:37.272 | SC Data with Depth | Failed connections: 11 2024-05-22 13:38:37.272 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:38:37.272 | SC Data with Depth | Disconnected from the server. 2024-05-22 13:38:37.272 | SC Data with Depth | Data feed disconnected. Will reconnect in 2 seconds. 2024-05-22 13:38:37.272 | DTC Client socket (2) | Closed. 2024-05-22 13:38:39.293 | SC Data with Depth | Connecting to the server ds4.sierracharts.com. Port 443 2024-05-22 13:38:39.293 | DTC Client socket (2) | Creating socket. 2024-05-22 13:38:39.293 | DTC Client socket (2) | New receive buffer size: 0 2024-05-22 13:38:39.293 | DTC Client socket (2) | Connecting to IP: 38.103.112.200. 2024-05-22 13:38:41.208 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:38:41.208 | DTC Client socket (3) | CloseSocket call. 2024-05-22 13:38:41.208 | DTC Client socket (3) | Closed. 2024-05-22 13:38:41.208 | Delayed Data Feed | Failed connections: 10 2024-05-22 13:38:41.209 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:38:41.209 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:38:41.209 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:38:41.295 | DTC Client socket (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:38:41.295 | DTC Client socket (4) | CloseSocket call. 2024-05-22 13:38:41.295 | Delayed Data Feed | Failed connections: 10 2024-05-22 13:38:41.295 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:38:41.295 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:38:41.295 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:38:41.295 | DTC Client socket (4) | Closed. 2024-05-22 13:38:46.225 | Delayed Data Feed | Connecting to the server ds32.sierracharts.com. Port 10043 2024-05-22 13:38:46.229 | DTC Client socket (3) | Creating socket. 2024-05-22 13:38:46.229 | DTC Client socket (3) | New receive buffer size: 0 2024-05-22 13:38:46.229 | DTC Client socket (3) | Connecting to IP: 38.103.85.68. 2024-05-22 13:38:46.289 | Delayed Data Feed | Connecting to the server ds30.sierracharts.com. Port 10043 2024-05-22 13:38:46.289 | DTC Client socket (4) | Creating socket. 2024-05-22 13:38:46.289 | DTC Client socket (4) | New receive buffer size: 0 2024-05-22 13:38:46.289 | DTC Client socket (4) | Connecting to IP: 38.103.112.195. 2024-05-22 13:38:48.152 | Socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:38:48.152 | Socket (1) | CloseSocket call. 2024-05-22 13:38:48.152 | Socket (0) | CloseSocket call. 2024-05-22 13:38:48.153 | HD Request # 11 | Error downloading historical Daily data for EURUSD. The network socket has been closed. Retrying download. 2024-05-22 13:38:48.153 | Added historical Daily data request for EURUSD to the queue. 2024-05-22 13:38:48.153 | Triggering next historical data download in queue. 2024-05-22 13:38:48.153 | Historical data download thread signaled to stop. 2024-05-22 13:38:48.153 | HD Request # 11 | Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for EURUSD 2024-05-22 13:38:48.153 | HD Request # 11 | Completion time: 21s. 2024-05-22 13:38:48.153 | 2024-05-22 13:38:48.153 | Socket (1) | Closed. 2024-05-22 13:38:48.153 | HD Request # 12 | Downloading Historical Daily chart data for EURUSD. Starting date: 2024-03-04. Service: fxcm 2024-05-22 13:38:48.153 | HD Request # 12 | Using server: ds4.sierracharts.com port 10150 2024-05-22 13:38:48.153 | Socket (1) | Creating socket. 2024-05-22 13:38:48.153 | Socket (1) | New receive buffer size: 0 2024-05-22 13:38:48.153 | Socket (1) | Connecting to IP: 38.103.112.200. 2024-05-22 13:39:00.338 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:39:00.338 | DTC Client socket (2) | CloseSocket call. 2024-05-22 13:39:00.338 | SC Data with Depth | Failed connections: 12 2024-05-22 13:39:00.338 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:39:00.338 | SC Data with Depth | Disconnected from the server. 2024-05-22 13:39:00.338 | SC Data with Depth | Data feed disconnected. Will reconnect in 2 seconds. 2024-05-22 13:39:00.338 | DTC Client socket (2) | Closed. 2024-05-22 13:39:02.349 | SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 10048 2024-05-22 13:39:02.350 | DTC Client socket (2) | Creating socket. 2024-05-22 13:39:02.350 | DTC Client socket (2) | New receive buffer size: 0 2024-05-22 13:39:02.350 | DTC Client socket (2) | Connecting to IP: 38.103.112.181. 2024-05-22 13:39:07.251 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:39:07.251 | DTC Client socket (3) | CloseSocket call. 2024-05-22 13:39:07.251 | Delayed Data Feed | Failed connections: 11 2024-05-22 13:39:07.251 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:39:07.251 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:39:07.251 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:39:07.251 | DTC Client socket (3) | Closed. 2024-05-22 13:39:07.313 | DTC Client socket (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:39:07.313 | DTC Client socket (4) | CloseSocket call. 2024-05-22 13:39:07.313 | Delayed Data Feed | Failed connections: 11 2024-05-22 13:39:07.313 | DTC Client socket (0) | CloseSocket call. 2024-05-22 13:39:07.313 | Delayed Data Feed | Disconnected from the server. 2024-05-22 13:39:07.313 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-22 13:39:07.313 | DTC Client socket (4) | Closed. 2024-05-22 13:39:09.200 | Socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-22 13:39:09.200 | Socket (1) | CloseSocket call. 2024-05-22 13:39:09.200 | Socket (0) | CloseSocket call. 2024-05-22 13:39:09.200 | Socket (1) | Closed. 2024-05-22 13:39:09.200 | HD Request # 12 | Error downloading historical Daily data for EURUSD. The network socket has been closed. Retrying download. 2024-05-22 13:39:09.200 | Historical data download thread signaled to stop. 2024-05-22 13:39:09.200 | HD Request # 12 | Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for EURUSD 2024-05-22 13:39:09.200 | HD Request # 12 | Completion time: 21s. 2024-05-22 13:39:09.200 | HD Request # 12 | Daily data download complete for EURUSD. Unique request ID: 4 2024-05-22 13:39:09.200 | Removing historical data download ID 4. 2024-05-22 13:39:09.200 | 2024-05-22 13:39:09.200 | Triggering next historical data download in queue. 2024-05-22 13:39:09.201 | HD Request # 13 | Downloading Historical Daily chart data for SPX500. Starting date: 2024-03-04. Service: fxcm 2024-05-22 13:39:09.201 | HD Request # 13 | Using server: ds12.sierracharts.com port 10149 2024-05-22 13:39:09.201 | Socket (1) | Creating socket. 2024-05-22 13:39:09.201 | Socket (1) | New receive buffer size: 0 2024-05-22 13:39:09.201 | Socket (1) | Connecting to IP: 38.103.112.181. 2024-05-22 13:39:12.242 | Delayed Data Feed | Connecting to the server ds27.sierracharts.com. Port 10043 2024-05-22 13:39:12.245 | DTC Client socket (3) | Creating socket. 2024-05-22 13:39:12.245 | DTC Client socket (3) | New receive buffer size: 0 2024-05-22 13:39:12.245 | DTC Client socket (3) | Connecting to IP: 38.142.127.146. 2024-05-22 13:39:12.304 | Delayed Data Feed | Connecting to the server ds31.sierracharts.com. Port 10043 2024-05-22 13:39:12.341 | DTC Client socket (4) | Creating socket. 2024-05-22 13:39:12.341 | DTC Client socket (4) | New receive buffer size: 0 2024-05-22 13:39:12.341 | DTC Client socket (4) | Connecting to IP: 38.103.112.189. |
| [2024-05-22 20:07:50] |
| John - SC Support - Posts: 36238 |
|
The issue has not changed, you are still having the same problem with this error: DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. *
You are having a connectivity issue. The information on things to look at are at the same link as before, which is here: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-23 17:36:24] |
| Dhanush - Posts: 23 |
|
Hi, I used my mobile hotspot and i didn't get any errors. I didn't wait till the charts are loaded (because it takes a lot of time) but I didn't get any message log which means that probably I didn't allow something in firewall. After this I allowed SC in firewall but still it didn't work. I tried to uninstall and install but I am not able to. I am getting an error. Thank you |
| [2024-05-23 18:00:38] |
| John - SC Support - Posts: 36238 |
|
There is no reason to uninstall and reinstall. The fact that the system works with your Mobile Hotspot and not with your main Internet connection means there is something in that Internet connection that is causing an issue. If you have not deleted your Sierra Chart folder, then continue to use that installation of Sierra Chart do not bother with installing another version. If you have already deleted it, then try to use the Zip installer to install the software. Refer to the following: Software Download: Sierra Chart Zip Installer For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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