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Date/Time: Sun, 24 Nov 2024 17:07:27 +0000



Data feed / charts not correctly loading

View Count: 273

[2024-05-07 12:58:56]
User497465 - Posts: 35
the following text is in german

ich habe aktuell probleme meinen chart zu laden, wenn dieser lädt, dann nicht vollständig.

die plattform neu zu starten, oder die verbindung zu unterbrechen (file -> disconnect) und anschließend neu zu verbinden (file -> connect to data feed) hilft nicht.

wenn ich den denali von sierra lade ist aber alles einwandfrei.

können sie mir bitte helfen?
[2024-05-07 14:50:22]
John - SC Support - Posts: 36238
From Google Translate:
I'm currently having problems loading my chart. When it loads, it doesn't load completely.

Restarting the platform or interrupting the connection (file -> disconnect) and then reconnecting (file -> connect to data feed) does not help.

But when I charge the Denali from Sierra everything works fine.

can you please help me?

It sounds like you are not changing the symbols for your charts when you change services. Open your chartbooks and select "Edit >> Translate Symbols to Current Service".

If this does not resolve the issue, then we would need to see your Message Log by following these instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Close all of the Chartbooks with "File >> Close All Chartbooks".

Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-05-10 13:36:03]
User497465 - Posts: 35
also ich antworte immer mit yes, wenn ich den datenfeed wechsel, sodass "Translate Symbols to Current Service" überflüssig sein sollte. dennoch hab ich es auch nochmal manuell angestoßen.

auch die restlchen Tipps helfen nicht.

hier der message log:
2024-05-10 13:29:41.774 | Software version: 2633 64-bit
2024-05-10 13:29:41.774 | Safe Mode enabled
2024-05-10 13:29:41.774 | Primary Thread ID: 2472
2024-05-10 13:29:41.774 | Usage end date: 2024-08-09
2024-05-10 13:29:41.774 | Enabled for: Advanced Features 2.
2024-05-10 13:29:41.774 | Enabled for: Sierra Chart Historical Data Service.
2024-05-10 13:29:41.774 | Enabled for: Denali Real-Time Exchange Data Feed.
2024-05-10 13:29:41.774 | Enabled for: Delayed Denali Exchange Data Feed.
2024-05-10 13:29:41.774 | Allow Support for Sierra Chart Data Feeds is enabled.
2024-05-10 13:29:41.774 | Current selected Data/Trading service: Rithmic Direct - DTC
2024-05-10 13:29:41.774 | Custom symbol settings values: enabled
2024-05-10 13:29:41.774 | Chart Update Interval: 10
2024-05-10 13:29:41.774 | Intraday Data Storage Time Unit: 0
2024-05-10 13:29:41.774 | Time Zone: +00:00:00 (UTC+00)
2024-05-10 13:29:41.774 | 2024-05-10 13:29:41 Local computer time in UTC
2024-05-10 13:29:41.774 | 2024-05-10 13:29:41 Local computer time in SC Time Zone
2024-05-10 13:29:41.774 | 2024-05-10 13:26:46 Server time in UTC
2024-05-10 13:29:41.774 | Local computer UTC time and Server UTC time difference: 13 seconds.
2024-05-10 13:29:41.774 | Notice: Your computer's clock is off by 13 seconds. Set the 'Global Settings >> NTP Settings >> NTP Client Enable' to 'Yes' or 'Global Settings -> Set System Date-Time from NTP Servers'.
2024-05-10 13:29:41.774 | Program path: C:\SierraChart\
2024-05-10 13:29:41.774 | Data Files path: C:\SierraChart\Data\
2024-05-10 13:29:41.774 | OS Version Number: 10.0
2024-05-10 13:29:41.774 | Locale Setting: C
2024-05-10 13:29:41.775 | DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll
2024-05-10 13:29:41.775 | Allowed protected custom studies:
2024-05-10 13:29:41.775 | Crash reporter started: true
2024-05-10 13:29:41.775 |
2024-05-10 13:29:51.162 | File >> Disconnect selected.
2024-05-10 13:29:51.162 | Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end
2024-05-10 13:29:51.162 | DTC Client socket (2) | CloseSocket call.
2024-05-10 13:29:51.162 | Rithmic Direct - DTC (Data) | Disconnected from the server.
2024-05-10 13:29:51.162 | DTC Client socket (2) | Shutdown started. Waiting for graceful close.
2024-05-10 13:29:51.166 | Rithmic Direct - DTC | Waiting for socket receive thread to end
2024-05-10 13:29:51.167 | DTC Client socket (1) | CloseSocket call.
2024-05-10 13:29:51.167 | Rithmic Direct - DTC | Disconnected.
2024-05-10 13:29:51.167 | Canceling queued historical data download request for YMM4.CBOT Intraday data.
2024-05-10 13:29:51.167 | DTC Client socket (1) | Shutdown started. Waiting for graceful close.
2024-05-10 13:29:51.167 | Removing historical data download ID 2.
2024-05-10 13:29:51.167 | Canceling queued historical data download request for ESM4.CME Intraday data.
2024-05-10 13:29:51.167 | Removing historical data download ID 3.
2024-05-10 13:29:51.167 | Canceling queued historical data download request for ESH4.CME Intraday data.
2024-05-10 13:29:51.167 | Removing historical data download ID 4.
2024-05-10 13:29:51.167 | HD Request # 1 | Active download canceled.
2024-05-10 13:29:51.167 | Historical data download thread signaled to stop.
2024-05-10 13:29:51.167 | Socket (3) | CloseSocket call.
2024-05-10 13:29:51.167 | Socket (3) | Shutdown started. Waiting for graceful close.
2024-05-10 13:29:51.167 | HD Request # 1 | Timestamp of first Intraday data file record written: 2024-05-10 13:19:29.674000.
2024-05-10 13:29:51.167 | HD Request # 1 | Received 2166 Intraday data records from 2024-05-10 13:19:29.176000 to 2024-05-10 13:27:00.057000 (7.5 minutes. Delay: 2.9 minutes) and wrote 2160 records for NQM4.CME
2024-05-10 13:29:51.167 | HD Request # 1 | Completion time: 2m 39s.
2024-05-10 13:29:51.167 | HD Request # 1 | Intraday data download complete for NQM4.CME. Unique request ID: 1
2024-05-10 13:29:51.167 | Removing historical data download ID 1.
2024-05-10 13:29:51.167 | HD Request # 1 | Enabling Intraday chart updating for symbol.
2024-05-10 13:29:51.167 |
2024-05-10 13:29:51.167 | No download requests in the queue to start downloads for.
2024-05-10 13:29:51.174 | NQM4.CME [CV] 1 Min #1 | Download is complete for all contract months in chart. Proceeding with data load.
2024-05-10 13:29:51.174 | NQM4.CME [CV] 1 Min #1 | Reloading chart.
2024-05-10 13:29:51.177 | YMM4.CBOT [CV] 1 Min #4 | Download is complete for all contract months in chart. Proceeding with data load.
2024-05-10 13:29:51.178 | YMM4.CBOT [CV] 1 Min #4 | Reloading chart.
2024-05-10 13:29:51.185 | ESM4.CME [CV] 1 Min #7 | Download is complete for all contract months in chart. Proceeding with data load.
2024-05-10 13:29:51.186 | ESM4.CME [CV] 1 Min #7 | Reloading chart.
2024-05-10 13:29:51.188 | ESM4.CME [CV] 15 Min #3 | Download is complete for all contract months in chart. Proceeding with data load.
2024-05-10 13:29:51.188 | ESM4.CME [CV] 15 Min #3 | Reloading chart.
2024-05-10 13:29:51.190 | DTC Client socket (2) | Socket gracefully closed by remote side.
2024-05-10 13:29:51.190 | DTC Client socket (2) | Closed.
2024-05-10 13:29:51.191 | DTC Client socket (1) | Socket gracefully closed by remote side.
2024-05-10 13:29:51.191 | DTC Client socket (1) | Closed.
2024-05-10 13:29:51.192 | Socket (3) | Socket gracefully closed by remote side.
2024-05-10 13:29:51.192 | Socket (3) | Closed.
2024-05-10 13:29:51.204 | ESM4.CME [CV] #1 | Download is complete for all contract months in chart. Proceeding with data load.
2024-05-10 13:29:51.205 | ESM4.CME [CV] #1 | Reloading chart.
2024-05-10 13:29:51.228 | ESM4.CME [CV] 15 Min #3 | Reloading chart.
2024-05-10 13:29:51.278 | ESM4.CME [CV] 1 Min #7 | Reloading chart.
2024-05-10 13:29:51.294 | YMM4.CBOT [CV] 1 Min #4 | Reloading chart.
2024-05-10 13:29:51.308 | NQM4.CME [CV] 1 Min #1 | Reloading chart.
2024-05-10 13:29:51.333 | ESM4.CME [CV] #1 | Reloading chart.
2024-05-10 13:29:51.879 | YMM4.CBOT [CV] 1 Min #4 | StartDateTimeForLoadingOrderFills: 2024-04-21 22:00:00
2024-05-10 13:29:51.903 | YMM4.CBOT [CV] 1 Min #4 | Chart data loading complete.
2024-05-10 13:29:53.815 |
2024-05-10 13:29:53.815 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Frankfurt-Aggregated
2024-05-10 13:29:53.815 | Rithmic Direct - DTC | Connecting to the server rsc-de.rithmic.com. Port 40800
2024-05-10 13:29:53.816 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2024-05-10 13:29:53.816 | DTC Client socket (1) | New receive buffer size: 0
2024-05-10 13:29:53.816 | DTC Client socket (1) | Connecting to IP: 184.104.190.18.
2024-05-10 13:29:53.847 | Rithmic Direct - DTC | Network connection to server complete.
2024-05-10 13:29:53.847 | Rithmic Direct - DTC | Starting socket receive thread.
2024-05-10 13:29:53.847 | Rithmic Direct - DTC | Setting DTC encoding to Binary
2024-05-10 13:29:53.847 | Rithmic Direct - DTC | Sending logon request message.
2024-05-10 13:29:53.941 | NQM4.CME [CV] 1 Min #1 | StartDateTimeForLoadingOrderFills: 2024-04-21 22:00:00
2024-05-10 13:29:53.994 | NQM4.CME [CV] 1 Min #1 | Chart data loading complete.
2024-05-10 13:29:54.040 | Rithmic Direct - DTC | Received logon response.
2024-05-10 13:29:54.040 | Rithmic Direct - DTC | Server Name: .
2024-05-10 13:29:54.040 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8
2024-05-10 13:29:54.040 | Rithmic Direct - DTC | Successfully connected.
2024-05-10 13:29:54.040 | Rithmic Direct - DTC | Trading is supported.
2024-05-10 13:29:54.040 | Rithmic Direct - DTC | Order cancel and replace is supported.
2024-05-10 13:29:54.040 | Rithmic Direct - DTC | OCO Orders supported.
2024-05-10 13:29:54.040 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: .
2024-05-10 13:29:54.040 | Rithmic Direct - DTC | MarketDepthIsSupported: 0
2024-05-10 13:29:54.040 | Rithmic Direct - DTC | Connected to server complete.
2024-05-10 13:29:54.041 | No download requests in the queue to start downloads for. | Number times message added: 3
2024-05-10 13:29:54.041 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees.
2024-05-10 13:29:54.045 | Using symbol data fast lookup vector
2024-05-10 13:29:54.045 | Rithmic Direct - DTC | Starting real-time market data updates for: ESM4.CME. ID: 1 Service code: rithmic.trading
2024-05-10 13:29:54.046 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-de.rithmic.com. Port 40803
2024-05-10 13:29:54.046 | DTC Client socket (2) | Creating socket. Using TLS 1.2.
2024-05-10 13:29:54.047 | DTC Client socket (2) | New receive buffer size: 0
2024-05-10 13:29:54.047 | DTC Client socket (2) | Connecting to IP: 184.104.190.18.
2024-05-10 13:29:54.047 | Rithmic Direct - DTC | Requesting security definition data for: ESM4.CME. ID: 1
2024-05-10 13:29:54.047 | Added historical Intraday data request for ESM4.CME to the queue.
2024-05-10 13:29:54.047 | Intraday data recording state for symbol ESM4.CME is set to download 'Pending'.
2024-05-10 13:29:54.047 | Triggering next historical data download in queue.
2024-05-10 13:29:54.047 | Delaying start of download for ESM4.CME.
2024-05-10 13:29:54.052 | Rithmic Direct - DTC | Starting real-time market data updates for: YMM4.CBOT. ID: 2 Service code: rithmic.trading
2024-05-10 13:29:54.052 | Rithmic Direct - DTC | Requesting security definition data for: YMM4.CBOT. ID: 2
2024-05-10 13:29:54.052 | Added historical Intraday data request for YMM4.CBOT to the queue.
2024-05-10 13:29:54.052 | Intraday data recording state for symbol YMM4.CBOT is set to download 'Pending'.
2024-05-10 13:29:54.052 | Triggering next historical data download in queue.
2024-05-10 13:29:54.053 | Rithmic Direct - DTC | Starting real-time market data updates for: NQM4.CME. ID: 3 Service code: rithmic.trading
2024-05-10 13:29:54.053 | Rithmic Direct - DTC | Requesting security definition data for: NQM4.CME. ID: 3
2024-05-10 13:29:54.053 | Added historical Intraday data request for NQM4.CME to the queue.
2024-05-10 13:29:54.053 | Intraday data recording state for symbol NQM4.CME is set to download 'Pending'.
2024-05-10 13:29:54.053 | Triggering next historical data download in queue.
2024-05-10 13:29:54.092 | Rithmic Direct - DTC (Data) | Network connection to server complete.
2024-05-10 13:29:54.092 | Rithmic Direct - DTC (Data) | Starting socket receive thread.
2024-05-10 13:29:54.093 | Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary
2024-05-10 13:29:54.093 | Rithmic Direct - DTC (Data) | Sending logon request message.
2024-05-10 13:29:54.275 | Rithmic Direct - DTC (Data) | Received logon response.
2024-05-10 13:29:54.275 | Rithmic Direct - DTC (Data) | Server Name: .
2024-05-10 13:29:54.275 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8
2024-05-10 13:29:54.275 | Rithmic Direct - DTC (Data) | Successfully connected.
2024-05-10 13:29:54.275 | Rithmic Direct - DTC (Data) | Trading is not supported.
2024-05-10 13:29:54.275 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: .
2024-05-10 13:29:54.275 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1
2024-05-10 13:29:54.275 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESM4.CME
2024-05-10 13:29:54.275 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: NQM4.CME
2024-05-10 13:29:54.275 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: YMM4.CBOT
2024-05-10 13:29:54.507 | Rithmic Direct - DTC (Data) | Received security definition for symbol ESM4.CME
2024-05-10 13:29:54.507 | Rithmic Direct - DTC (Data) | Received security definition for symbol NQM4.CME
2024-05-10 13:29:54.507 | Rithmic Direct - DTC (Data) | Received security definition for symbol YMM4.CBOT
2024-05-10 13:29:54.722 | Rithmic Direct - DTC | Starting real-time market data updates for: CLM4.NYMEX. ID: 4 Service code: rithmic.trading
2024-05-10 13:29:54.722 | Rithmic Direct - DTC | Requesting security definition data for: CLM4.NYMEX. ID: 4
2024-05-10 13:29:54.722 | Rithmic Direct - DTC | Starting real-time market data updates for: GCM4.COMEX. ID: 5 Service code: rithmic.trading
2024-05-10 13:29:54.722 | Rithmic Direct - DTC | Requesting security definition data for: GCM4.COMEX. ID: 5
2024-05-10 13:29:56.007 | ESM4.CME [CV] 1 Min #7 | StartDateTimeForLoadingOrderFills: 2024-04-14 22:00:00
2024-05-10 13:29:56.028 | ESM4.CME [CV] 1 Min #7 | Chart data loading complete.
2024-05-10 13:29:59.048 | Requesting market depth updates for: ESM4.CME if supported. NumLevels=100
2024-05-10 13:29:59.048 | Requesting market depth updates for: NQM4.CME if supported. NumLevels=100
2024-05-10 13:29:59.048 | Requesting market depth updates for: YMM4.CBOT if supported. NumLevels=100
2024-05-10 13:29:59.112 | HD Request # 2 | Downloading Intraday chart data for ESM4.CME to the file ESM4.CME.scid. Service: rithmic.trading
2024-05-10 13:29:59.112 | HD Request # 2 | Download start date-time: 2024-05-02 16:09:50.000000. File last date-time: 2024-05-02 16:09:50.000045
2024-05-10 13:29:59.112 | HD Request # 2 | Using server: rsc-de.rithmic.com port 40802. Use encryption.
2024-05-10 13:29:59.112 | Socket (4) | Creating socket. Using TLS 1.2.
2024-05-10 13:29:59.112 | Socket (4) | New receive buffer size: 0
2024-05-10 13:29:59.112 | Socket (4) | Connecting to IP: 184.104.190.18.
2024-05-10 13:29:59.150 | HD Request # 2 | Sending historical data logon request message.
2024-05-10 13:29:59.270 | Rithmic Direct - DTC (Data) | Clearing market depth for YMM4.CBOT
2024-05-10 13:29:59.325 | HD Request # 2 | Requesting Intraday data. Start date-time: 2024-05-02 16:09:50. Record interval: 0. Symbol: ESM4.CME
2024-05-10 13:29:59.325 | Rithmic Direct - DTC (Data) | Clearing market depth for ESM4.CME
2024-05-10 13:29:59.425 | Rithmic Direct - DTC (Data) | Clearing market depth for NQM4.CME
2024-05-10 13:30:03.410 | ESM4.CME [CV] 15 Min #3 | StartDateTimeForLoadingOrderFills: 2024-03-10 23:00:00
2024-05-10 13:30:03.451 | ESM4.CME [CV] 15 Min #3 | Chart data loading complete.
2024-05-10 13:30:03.931 | ESM4.CME [CV] #1 | Chart data loading complete.
2024-05-10 13:30:13.859 | HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | Creating socket. Using TLS 1.2.
2024-05-10 13:30:13.859 | HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | New receive buffer size: 0
2024-05-10 13:30:13.859 | HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | Connecting to IP: 38.79.0.89.
2024-05-10 13:30:14.589 | HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | Socket gracefully closed by remote side. | Number times message added: 1
2024-05-10 13:30:14.590 | HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | CloseSocket call.
2024-05-10 13:30:14.590 | HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now.
2024-05-10 13:30:14.590 | HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (3) | Closed.
2024-05-10 13:30:56.563 | ESH4.CME [CV] 15 Min #3 | Reloading chart.
2024-05-10 13:30:56.564 | ESH4.CME [CV] 15 Min #3 | Performing continuous chart historical Daily data download for symbol ESH4.CME starting at last date in file.
2024-05-10 13:30:56.564 | Starting DelayedDownloadMonitoringTimer
2024-05-10 13:30:56.564 | Starting HDTimeoutTimer
2024-05-10 13:30:56.564 | Added historical Daily data request for ESH4.CME to the queue.
2024-05-10 13:30:56.565 | Triggering next historical data download in queue.
2024-05-10 13:30:56.585 | ESH4.CME [CV] 15 Min #3 | Waiting for historical downloads to complete with the IDs: 8,
2024-05-10 13:30:56.589 | HD Request # 3 | Downloading Historical Daily chart data for ESH4.CME. Starting date: 2024-03-13. Service: rithmic.trading
2024-05-10 13:30:56.633 | ESM4.CME [CV] #1 | Reloading chart.
2024-05-10 13:30:56.669 | ESM4.CME [CV] #1 | Waiting for historical downloads to complete with the IDs: 5, 8,
2024-05-10 13:30:56.672 | ESH4.CME 5 Min #2 | Reloading chart.
2024-05-10 13:30:56.676 | ESM4.CME #6 | Reloading chart.
2024-05-10 13:30:56.712 | Rithmic Direct - DTC | Starting real-time market data updates for: ESH4.CME. ID: 6 Service code: rithmic.trading
2024-05-10 13:30:56.712 | Rithmic Direct - DTC | Requesting security definition data for: ESH4.CME. ID: 6
2024-05-10 13:30:56.712 | Added historical Intraday data request for ESH4.CME to the queue.
2024-05-10 13:30:56.712 | Intraday data recording state for symbol ESH4.CME is set to download 'Pending'.
2024-05-10 13:30:56.712 | Triggering next historical data download in queue.
2024-05-10 13:30:57.211 | ESH4.CME 5 Min #2 | Chart data loading complete.
2024-05-10 13:30:57.345 | ESM4.CME #6 | StartDateTimeForLoadingOrderFills: 2024-04-18 16:09:50
2024-05-10 13:30:57.347 | ESM4.CME #6 | Chart data loading complete.
2024-05-10 13:30:57.441 | HD Request # 3 | Requesting historical Daily data for ESH24 starting at 2024-03-12. SC External HD service.
2024-05-10 13:30:57.760 | HD Request # 3 | Receiving historical Daily data for ESH4.CME starting at 2024-03-13.
2024-05-10 13:30:57.760 | HD Request # 3 | Writing historical Daily data to the file ESH4.CME.dly.
2024-05-10 13:30:57.766 | HD Request # 3 | Bytes received: 227
2024-05-10 13:30:57.766 | HD Request # 3 | Received 4 Daily data records from 2024-03-13 00:00:00 to 2024-03-15 00:00:00 (3.0 days) and wrote 3 records for ESH4.CME
2024-05-10 13:30:57.767 | HD Request # 3 | Completion time: 1s.
2024-05-10 13:30:57.767 | HD Request # 3 | Daily data download complete for ESH4.CME. Unique request ID: 8
2024-05-10 13:30:57.767 | Removing historical data download ID 8.
2024-05-10 13:30:57.767 |
2024-05-10 13:30:57.767 | No download requests in the queue to start downloads for.
2024-05-10 13:30:57.771 | ESH4.CME [CV] 15 Min #3 | Download is complete for all contract months in chart. Proceeding with data load.
2024-05-10 13:30:57.771 | ESH4.CME [CV] 15 Min #3 | Reloading chart.
2024-05-10 13:30:57.826 | ESM4.CME [CV] 15 Min #3 | Reloading chart.
2024-05-10 13:30:57.874 | ESM4.CME [CV] 15 Min #3 | Waiting for historical downloads to complete with the IDs: 5, 9,
2024-05-10 13:30:57.889 | ESH4.CME [CV] 15 Min #3 | Reloading chart.
2024-05-10 13:30:57.917 | ESH4.CME [CV] 15 Min #3 | Waiting for historical downloads to complete with the IDs: 9,
2024-05-10 13:30:57.975 | ESH4.CME [CV] #1 | Reloading chart.
2024-05-10 13:30:58.008 | Added historical Intraday data request for ESZ3.CME to the queue.
2024-05-10 13:30:58.008 | Triggering next historical data download in queue.
2024-05-10 13:30:58.080 | ESH4.CME [CV] #1 | Waiting for historical downloads to complete with the IDs: 9, 10,
2024-05-10 13:30:58.082 | ESM4.CME #6 | Reloading chart.
2024-05-10 13:30:58.786 | ESM4.CME #6 | StartDateTimeForLoadingOrderFills: 2024-04-18 16:09:50
2024-05-10 13:30:58.789 | ESM4.CME #6 | Chart data loading complete.
2024-05-10 13:30:59.385 | ESH4.CME [CV] 15 Min #3 | StartDateTimeForLoadingOrderFills: 2023-12-01 18:43:40
2024-05-10 13:30:59.402 | ESH4.CME [CV] 15 Min #3 | Chart data loading complete.
2024-05-10 13:31:02.574 | ESM4.CME [CV] 15 Min #3 | Reloading chart.
2024-05-10 13:31:02.609 | ESM4.CME [CV] 15 Min #3 | Waiting for historical downloads to complete with the IDs: 5, 9,
2024-05-10 13:31:02.640 | ESM4.CME [CV] #1 | Reloading chart.
2024-05-10 13:31:02.677 | ESM4.CME [CV] #1 | Waiting for historical downloads to complete with the IDs: 5, 9,
2024-05-10 13:31:02.680 | ESM4.CME 5 Min #2 | Reloading chart.
2024-05-10 13:31:03.239 | ESM4.CME 5 Min #2 | Chart data loading complete.
2024-05-10 13:31:12.842 | File >> Reconnect selected.
2024-05-10 13:31:12.842 | Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end
2024-05-10 13:31:12.843 | DTC Client socket (2) | CloseSocket call.
2024-05-10 13:31:12.843 | Rithmic Direct - DTC (Data) | Disconnected from the server.
2024-05-10 13:31:12.843 | DTC Client socket (2) | Shutdown started. Waiting for graceful close.
2024-05-10 13:31:12.845 | Rithmic Direct - DTC | Waiting for socket receive thread to end
2024-05-10 13:31:12.845 | DTC Client socket (1) | CloseSocket call.
2024-05-10 13:31:12.845 | Rithmic Direct - DTC | Disconnected.
2024-05-10 13:31:12.845 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts.
2024-05-10 13:31:12.846 | DTC Client socket (1) | Shutdown started. Waiting for graceful close.
2024-05-10 13:31:12.873 | DTC Client socket (2) | Socket gracefully closed by remote side.
2024-05-10 13:31:12.873 | DTC Client socket (2) | Closed.
2024-05-10 13:31:12.875 | DTC Client socket (1) | Socket gracefully closed by remote side.
2024-05-10 13:31:12.875 | DTC Client socket (1) | Closed.
2024-05-10 13:31:16.843 |
2024-05-10 13:31:16.843 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Frankfurt-Aggregated
2024-05-10 13:31:16.843 | Rithmic Direct - DTC | Connecting to the server rsc-de.rithmic.com. Port 40800
2024-05-10 13:31:16.843 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2024-05-10 13:31:16.844 | DTC Client socket (1) | New receive buffer size: 0
2024-05-10 13:31:16.844 | DTC Client socket (1) | Connecting to IP: 184.104.190.18.
2024-05-10 13:31:16.873 | Rithmic Direct - DTC | Network connection to server complete.
2024-05-10 13:31:16.873 | Rithmic Direct - DTC | Starting socket receive thread.
2024-05-10 13:31:16.873 | Rithmic Direct - DTC | Setting DTC encoding to Binary
2024-05-10 13:31:16.873 | Rithmic Direct - DTC | Sending logon request message.
2024-05-10 13:31:17.028 | Rithmic Direct - DTC | Received logon response.
2024-05-10 13:31:17.028 | Rithmic Direct - DTC | Server Name: .
2024-05-10 13:31:17.028 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8
2024-05-10 13:31:17.028 | Rithmic Direct - DTC | Successfully connected.
2024-05-10 13:31:17.028 | Rithmic Direct - DTC | Trading is supported.
2024-05-10 13:31:17.028 | Rithmic Direct - DTC | Order cancel and replace is supported.
2024-05-10 13:31:17.028 | Rithmic Direct - DTC | OCO Orders supported.
2024-05-10 13:31:17.028 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: .
2024-05-10 13:31:17.028 | Rithmic Direct - DTC | MarketDepthIsSupported: 0
2024-05-10 13:31:17.028 | Rithmic Direct - DTC | Connected to server complete.
2024-05-10 13:31:17.029 | No download requests in the queue to start downloads for.
2024-05-10 13:31:17.029 | Triggering next historical data download in queue.
2024-05-10 13:31:17.029 | No download requests in the queue to start downloads for. | Number times message added: 1
2024-05-10 13:31:17.029 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees.
2024-05-10 13:31:17.038 | Using symbol data fast lookup vector
2024-05-10 13:31:17.038 | Rithmic Direct - DTC | Starting real-time market data updates for: ESM4.CME. ID: 1 Service code: rithmic.trading
2024-05-10 13:31:17.041 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-de.rithmic.com. Port 40803
2024-05-10 13:31:17.041 | DTC Client socket (2) | Creating socket. Using TLS 1.2.
2024-05-10 13:31:17.041 | DTC Client socket (2) | New receive buffer size: 0
2024-05-10 13:31:17.041 | DTC Client socket (2) | Connecting to IP: 184.104.190.18.
2024-05-10 13:31:17.042 | Rithmic Direct - DTC | Requesting security definition data for: ESM4.CME. ID: 1
2024-05-10 13:31:17.044 | Rithmic Direct - DTC | Starting real-time market data updates for: YMM4.CBOT. ID: 2 Service code: rithmic.trading
2024-05-10 13:31:17.044 | Rithmic Direct - DTC | Requesting security definition data for: YMM4.CBOT. ID: 2
2024-05-10 13:31:17.045 | Rithmic Direct - DTC | Starting real-time market data updates for: NQM4.CME. ID: 3 Service code: rithmic.trading
2024-05-10 13:31:17.045 | Rithmic Direct - DTC | Requesting security definition data for: NQM4.CME. ID: 3
2024-05-10 13:31:17.061 | Rithmic Direct - DTC (Data) | Network connection to server complete.
2024-05-10 13:31:17.061 | Rithmic Direct - DTC (Data) | Starting socket receive thread.
2024-05-10 13:31:17.061 | Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary
2024-05-10 13:31:17.061 | Rithmic Direct - DTC (Data) | Sending logon request message.
2024-05-10 13:31:17.222 | Rithmic Direct - DTC (Data) | Received logon response.
2024-05-10 13:31:17.222 | Rithmic Direct - DTC (Data) | Server Name: .
2024-05-10 13:31:17.222 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8
2024-05-10 13:31:17.222 | Rithmic Direct - DTC (Data) | Successfully connected.
2024-05-10 13:31:17.222 | Rithmic Direct - DTC (Data) | Trading is not supported.
2024-05-10 13:31:17.222 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: .
2024-05-10 13:31:17.222 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1
2024-05-10 13:31:17.222 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESM4.CME
2024-05-10 13:31:17.222 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: NQM4.CME
2024-05-10 13:31:17.222 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: YMM4.CBOT
2024-05-10 13:31:17.556 | Rithmic Direct - DTC (Data) | Received security definition for symbol ESM4.CME
2024-05-10 13:31:17.557 | Rithmic Direct - DTC (Data) | Received security definition for symbol NQM4.CME
2024-05-10 13:31:17.558 | Rithmic Direct - DTC (Data) | Received security definition for symbol YMM4.CBOT
2024-05-10 13:31:17.622 | Rithmic Direct - DTC | Starting real-time market data updates for: CLM4.NYMEX. ID: 4 Service code: rithmic.trading
2024-05-10 13:31:17.622 | Rithmic Direct - DTC | Requesting security definition data for: CLM4.NYMEX. ID: 4
2024-05-10 13:31:17.622 | Rithmic Direct - DTC | Starting real-time market data updates for: GCM4.COMEX. ID: 5 Service code: rithmic.trading
2024-05-10 13:31:17.622 | Rithmic Direct - DTC | Requesting security definition data for: GCM4.COMEX. ID: 5
2024-05-10 13:31:22.018 | Requesting market depth updates for: ESM4.CME if supported. NumLevels=100
2024-05-10 13:31:22.018 | Requesting market depth updates for: NQM4.CME if supported. NumLevels=100
2024-05-10 13:31:22.018 | Requesting market depth updates for: YMM4.CBOT if supported. NumLevels=100
2024-05-10 13:31:22.251 | Rithmic Direct - DTC (Data) | Clearing market depth for YMM4.CBOT
2024-05-10 13:31:22.292 | Rithmic Direct - DTC (Data) | Clearing market depth for ESM4.CME
2024-05-10 13:31:22.580 | Rithmic Direct - DTC (Data) | Clearing market depth for NQM4.CME
2024-05-10 13:31:36.855 | HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (3) | Creating socket. Using TLS 1.2.
2024-05-10 13:31:36.855 | HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (3) | New receive buffer size: 0
2024-05-10 13:31:36.855 | HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (3) | Connecting to IP: 38.79.0.89.
2024-05-10 13:31:37.572 | HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (3) | Socket gracefully closed by remote side. | Number times message added: 1
2024-05-10 13:31:37.576 | HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (3) | CloseSocket call.
2024-05-10 13:31:37.576 | HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now.
2024-05-10 13:31:37.576 | HTTPS connection ID:4 to www.rithmic.com:443 for request ID:4 (3) | Closed.
2024-05-10 13:31:52.035 | Unsubscribed from market depth data for ESM4.CME
2024-05-10 13:31:52.035 | Unsubscribed from market depth data for YMM4.CBOT
2024-05-10 13:31:52.035 | Unsubscribed from market depth data for NQM4.CME
2024-05-10 13:31:52.258 | Rithmic Direct - DTC (Data) | Clearing market depth for YMM4.CBOT
2024-05-10 13:31:52.269 | Rithmic Direct - DTC (Data) | Clearing market depth for ESM4.CME
2024-05-10 13:31:52.294 | Rithmic Direct - DTC (Data) | Clearing market depth for NQM4.CME
2024-05-10 13:31:56.929 | ESH4.CME Daily #1 | Reloading chart.
2024-05-10 13:31:56.949 | ESH4.CME Daily #1 | Chart data loading complete.
2024-05-10 13:31:56.961 | Rithmic Direct - DTC | Starting real-time market data updates for: ESH4.CME. ID: 6 Service code: rithmic.trading
2024-05-10 13:31:56.961 | Rithmic Direct - DTC | Requesting security definition data for: ESH4.CME. ID: 6
2024-05-10 13:31:59.812 | ESM4.CME Daily #1 | Reloading chart.
2024-05-10 13:31:59.848 | ESM4.CME Daily #1 | Chart data loading complete.
2024-05-10 13:31:59.863 | Added historical Daily data request for ESM4.CME to the queue.
2024-05-10 13:31:59.863 | Triggering next historical data download in queue.
2024-05-10 13:31:59.867 | HD Request # 4 | Downloading Historical Daily chart data for ESM4.CME. Starting date: 2024-05-07. Service: rithmic.trading
2024-05-10 13:32:00.727 | HD Request # 4 | Requesting historical Daily data for ESM24 starting at 2024-05-06. SC External HD service.
2024-05-10 13:32:01.030 | HD Request # 4 | Receiving historical Daily data for ESM4.CME starting at 2024-05-07.
2024-05-10 13:32:01.030 | HD Request # 4 | Writing historical Daily data to the file ESM4.CME.dly.
2024-05-10 13:32:01.037 | HD Request # 4 | Bytes received: 250
2024-05-10 13:32:01.037 | HD Request # 4 | Received 4 Daily data records from 2024-05-07 00:00:00 to 2024-05-09 00:00:00 (3.0 days) and wrote 3 records for ESM4.CME
2024-05-10 13:32:01.037 | HD Request # 4 | Completion time: 2s.
2024-05-10 13:32:01.037 | HD Request # 4 | Daily data download complete for ESM4.CME. Unique request ID: 11
2024-05-10 13:32:01.037 | Removing historical data download ID 11.
2024-05-10 13:32:01.037 |
2024-05-10 13:32:01.037 | No download requests in the queue to start downloads for.
2024-05-10 13:32:01.047 | ESM4.CME Daily #1 | Reloading chart.
2024-05-10 13:32:01.068 | ESM4.CME Daily #1 | Chart data loading complete.
2024-05-10 13:32:14.421 | ESM4.CME Daily #1 | Reloading chart.
2024-05-10 13:32:14.548 | ESM4.CME Daily #1 | Chart data loading complete.
2024-05-10 13:32:35.234 | ESM4.CME 15 Day #1 | Reloading chart.
2024-05-10 13:32:35.294 | ESM4.CME 15 Day #1 | Chart data loading complete.
2024-05-10 13:34:34.117 | File >> Disconnect selected.
2024-05-10 13:34:34.117 | Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end
2024-05-10 13:34:34.117 | DTC Client socket (2) | CloseSocket call.
2024-05-10 13:34:34.117 | Rithmic Direct - DTC (Data) | Disconnected from the server.
2024-05-10 13:34:34.117 | DTC Client socket (2) | Shutdown started. Waiting for graceful close.
2024-05-10 13:34:34.118 | Rithmic Direct - DTC | Waiting for socket receive thread to end
2024-05-10 13:34:34.118 | DTC Client socket (1) | CloseSocket call.
2024-05-10 13:34:34.118 | Rithmic Direct - DTC | Disconnected.
2024-05-10 13:34:34.118 | Canceling queued historical data download request for YMM4.CBOT Intraday data.
2024-05-10 13:34:34.118 | DTC Client socket (1) | Shutdown started. Waiting for graceful close.
2024-05-10 13:34:34.118 | Removing historical data download ID 6.
2024-05-10 13:34:34.118 | Canceling queued historical data download request for NQM4.CME Intraday data.
2024-05-10 13:34:34.118 | Removing historical data download ID 7.
2024-05-10 13:34:34.118 | Canceling queued historical data download request for ESH4.CME Intraday data.
2024-05-10 13:34:34.118 | Removing historical data download ID 9.
2024-05-10 13:34:34.118 | Canceling queued historical data download request for ESZ3.CME Intraday data.
2024-05-10 13:34:34.118 | Removing historical data download ID 10.
2024-05-10 13:34:34.118 | HD Request # 2 | Active download canceled.
2024-05-10 13:34:34.118 | Historical data download thread signaled to stop.
2024-05-10 13:34:34.118 | Socket (4) | CloseSocket call.
2024-05-10 13:34:34.118 | HD Request # 2 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for ESM4.CME
2024-05-10 13:34:34.119 | HD Request # 2 | Completion time: 4m 35s.
2024-05-10 13:34:34.119 | HD Request # 2 | Intraday data download complete for ESM4.CME. Unique request ID: 5
2024-05-10 13:34:34.119 | Removing historical data download ID 5.
2024-05-10 13:34:34.119 | HD Request # 2 | Enabling Intraday chart updating for symbol.
2024-05-10 13:34:34.119 | Socket (4) | Shutdown started. Waiting for graceful close.
2024-05-10 13:34:34.119 |
2024-05-10 13:34:34.119 | No download requests in the queue to start downloads for.
2024-05-10 13:34:34.149 | DTC Client socket (2) | Socket gracefully closed by remote side.
2024-05-10 13:34:34.149 | DTC Client socket (2) | Closed.
2024-05-10 13:34:34.150 | DTC Client socket (1) | Socket gracefully closed by remote side.
2024-05-10 13:34:34.150 | DTC Client socket (1) | Closed.
2024-05-10 13:34:34.151 | Socket (4) | Socket gracefully closed by remote side.
2024-05-10 13:34:34.151 | Socket (4) | Closed.
2024-05-10 13:34:36.855 |
2024-05-10 13:34:36.855 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Frankfurt-Aggregated
2024-05-10 13:34:36.855 | Rithmic Direct - DTC | Connecting to the server rsc-de.rithmic.com. Port 40800
2024-05-10 13:34:36.856 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2024-05-10 13:34:36.856 | DTC Client socket (1) | New receive buffer size: 0
2024-05-10 13:34:36.856 | DTC Client socket (1) | Connecting to IP: 184.104.190.18.
2024-05-10 13:34:36.894 | Rithmic Direct - DTC | Network connection to server complete.
2024-05-10 13:34:36.894 | Rithmic Direct - DTC | Starting socket receive thread.
2024-05-10 13:34:36.894 | Rithmic Direct - DTC | Setting DTC encoding to Binary
2024-05-10 13:34:36.894 | Rithmic Direct - DTC | Sending logon request message.
2024-05-10 13:34:37.055 | Rithmic Direct - DTC | Received logon response.
2024-05-10 13:34:37.055 | Rithmic Direct - DTC | Server Name: .
2024-05-10 13:34:37.055 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8
2024-05-10 13:34:37.055 | Rithmic Direct - DTC | Successfully connected.
2024-05-10 13:34:37.055 | Rithmic Direct - DTC | Trading is supported.
2024-05-10 13:34:37.055 | Rithmic Direct - DTC | Order cancel and replace is supported.
2024-05-10 13:34:37.055 | Rithmic Direct - DTC | OCO Orders supported.
2024-05-10 13:34:37.055 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: .
2024-05-10 13:34:37.055 | Rithmic Direct - DTC | MarketDepthIsSupported: 0
2024-05-10 13:34:37.055 | Rithmic Direct - DTC | Connected to server complete.
2024-05-10 13:34:37.057 | No download requests in the queue to start downloads for. | Number times message added: 3
2024-05-10 13:34:37.057 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees.
2024-05-10 13:34:37.066 | Using symbol data fast lookup vector
2024-05-10 13:34:37.066 | Rithmic Direct - DTC | Starting real-time market data updates for: ESM4.CME. ID: 1 Service code: rithmic.trading
2024-05-10 13:34:37.066 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-de.rithmic.com. Port 40803
2024-05-10 13:34:37.067 | DTC Client socket (2) | Creating socket. Using TLS 1.2.
2024-05-10 13:34:37.067 | DTC Client socket (2) | New receive buffer size: 0
2024-05-10 13:34:37.067 | DTC Client socket (2) | Connecting to IP: 184.104.190.18.
2024-05-10 13:34:37.068 | Rithmic Direct - DTC | Requesting security definition data for: ESM4.CME. ID: 1
2024-05-10 13:34:37.115 | Rithmic Direct - DTC (Data) | Network connection to server complete.
2024-05-10 13:34:37.115 | Rithmic Direct - DTC (Data) | Starting socket receive thread.
2024-05-10 13:34:37.115 | Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary
2024-05-10 13:34:37.115 | Rithmic Direct - DTC (Data) | Sending logon request message.
2024-05-10 13:34:37.290 | Rithmic Direct - DTC (Data) | Received logon response.
2024-05-10 13:34:37.290 | Rithmic Direct - DTC (Data) | Server Name: .
2024-05-10 13:34:37.290 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8
2024-05-10 13:34:37.290 | Rithmic Direct - DTC (Data) | Successfully connected.
2024-05-10 13:34:37.290 | Rithmic Direct - DTC (Data) | Trading is not supported.
2024-05-10 13:34:37.290 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: .
2024-05-10 13:34:37.290 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1
2024-05-10 13:34:37.290 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESM4.CME
2024-05-10 13:34:37.516 | Rithmic Direct - DTC (Data) | Received security definition for symbol ESM4.CME
2024-05-10 13:34:56.898 | HTTPS connection ID:5 to www.rithmic.com:443 for request ID:5 (3) | Creating socket. Using TLS 1.2.
2024-05-10 13:34:56.898 | HTTPS connection ID:5 to www.rithmic.com:443 for request ID:5 (3) | New receive buffer size: 0
2024-05-10 13:34:56.898 | HTTPS connection ID:5 to www.rithmic.com:443 for request ID:5 (3) | Connecting to IP: 38.79.0.89.
2024-05-10 13:34:57.601 | HTTPS connection ID:5 to www.rithmic.com:443 for request ID:5 (3) | Socket gracefully closed by remote side. | Number times message added: 1
2024-05-10 13:34:57.620 | HTTPS connection ID:5 to www.rithmic.com:443 for request ID:5 (3) | CloseSocket call.
2024-05-10 13:34:57.620 | HTTPS connection ID:5 to www.rithmic.com:443 for request ID:5 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now.
2024-05-10 13:34:57.620 | HTTPS connection ID:5 to www.rithmic.com:443 for request ID:5 (3) | Closed.
[2024-05-10 13:37:54]
User497465 - Posts: 35
so sieht es aus, wenn ich sierra chart starte und disconnect bzw. connect to data feed drücke:

2024-05-10 13:36:45.194 | Trade activity files set size: 215
2024-05-10 13:36:45.203 | HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2.
2024-05-10 13:36:45.203 | HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 0
2024-05-10 13:36:45.203 | HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 38.79.0.89.
2024-05-10 13:36:45.234 | Created the DTC Protocol server.
2024-05-10 13:36:45.235 | DTC Protocol Server listening on port 11099.
2024-05-10 13:36:45.235 | Reading Internal Order ID file.
2024-05-10 13:36:45.278 | Reading Trade Orders file.
2024-05-10 13:36:45.278 | Reading Trade Positions file.
2024-05-10 13:36:45.278 | Reading Trade Account Data files.
2024-05-10 13:36:45.280 | Software version: 2633 64-bit
2024-05-10 13:36:45.280 | Safe Mode enabled
2024-05-10 13:36:45.280 | Primary Thread ID: 2808
2024-05-10 13:36:45.280 | Usage end date: 2024-08-09
2024-05-10 13:36:45.280 | Enabled for: Advanced Features 2.
2024-05-10 13:36:45.280 | Enabled for: Sierra Chart Historical Data Service.
2024-05-10 13:36:45.280 | Enabled for: Denali Real-Time Exchange Data Feed.
2024-05-10 13:36:45.280 | Enabled for: Delayed Denali Exchange Data Feed.
2024-05-10 13:36:45.280 | Allow Support for Sierra Chart Data Feeds is enabled.
2024-05-10 13:36:45.280 | Current selected Data/Trading service: Rithmic Direct - DTC
2024-05-10 13:36:45.280 | Custom symbol settings values: enabled
2024-05-10 13:36:45.280 | Chart Update Interval: 10
2024-05-10 13:36:45.280 | Intraday Data Storage Time Unit: 0
2024-05-10 13:36:45.280 | Time Zone: +00:00:00 (UTC+00)
2024-05-10 13:36:45.280 | 2024-05-10 13:36:45 Local computer time in UTC
2024-05-10 13:36:45.280 | 2024-05-10 13:36:45 Local computer time in SC Time Zone
2024-05-10 13:36:45.280 | 2024-05-10 13:36:32 Server time in UTC
2024-05-10 13:36:45.280 | Local computer UTC time and Server UTC time difference: 13 seconds.
2024-05-10 13:36:45.280 | Notice: Your computer's clock is off by 13 seconds. Set the 'Global Settings >> NTP Settings >> NTP Client Enable' to 'Yes' or 'Global Settings -> Set System Date-Time from NTP Servers'.
2024-05-10 13:36:45.280 | Program path: C:\SierraChart\
2024-05-10 13:36:45.280 | Data Files path: C:\SierraChart\Data\
2024-05-10 13:36:45.280 | OS Version Number: 10.0
2024-05-10 13:36:45.280 | Locale Setting: C
2024-05-10 13:36:45.280 | DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll
2024-05-10 13:36:45.280 | Allowed protected custom studies:
2024-05-10 13:36:45.280 | Crash reporter started: true
2024-05-10 13:36:45.280 |
2024-05-10 13:36:45.280 | Created the DTC Protocol historical data server.
2024-05-10 13:36:45.281 | HD Server Manager | Listening on port 11098.
2024-05-10 13:36:45.281 | Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1.
2024-05-10 13:36:45.346 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close.
2024-05-10 13:36:45.527 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side.
2024-05-10 13:36:45.527 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed.
2024-05-10 13:36:45.872 | Received 5 login tokens.
2024-05-10 13:36:45.911 | HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | Number times message added: 1
2024-05-10 13:36:45.912 | HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | CloseSocket call.
2024-05-10 13:36:45.912 | HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now.
2024-05-10 13:36:45.912 | HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Closed.
2024-05-10 13:36:46.746 | Symbol settings MD5 received. Request ID: 1.
2024-05-10 13:36:46.746 | Symbol settings are up-to-date for rithmic_v2.trading.
2024-05-10 13:36:47.782 | Requested user files to download.
2024-05-10 13:36:49.768 |
2024-05-10 13:36:49.768 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Frankfurt-Aggregated
2024-05-10 13:36:49.771 | Rithmic Direct - DTC | Connecting to the server rsc-de.rithmic.com. Port 40800
2024-05-10 13:36:49.772 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2024-05-10 13:36:49.773 | DTC Client socket (1) | New receive buffer size: 0
2024-05-10 13:36:49.773 | DTC Client socket (1) | Connecting to IP: 184.104.190.18.
2024-05-10 13:36:49.804 | Rithmic Direct - DTC | Network connection to server complete.
2024-05-10 13:36:49.804 | Rithmic Direct - DTC | Starting socket receive thread.
2024-05-10 13:36:49.805 | Rithmic Direct - DTC | Setting DTC encoding to Binary
2024-05-10 13:36:49.805 | Rithmic Direct - DTC | Sending logon request message.
2024-05-10 13:36:49.966 | Rithmic Direct - DTC | Received logon response.
2024-05-10 13:36:49.966 | Rithmic Direct - DTC | Server Name: .
2024-05-10 13:36:49.966 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8
2024-05-10 13:36:49.966 | Rithmic Direct - DTC | Successfully connected.
2024-05-10 13:36:49.966 | Rithmic Direct - DTC | Trading is supported.
2024-05-10 13:36:49.966 | Rithmic Direct - DTC | Order cancel and replace is supported.
2024-05-10 13:36:49.966 | Rithmic Direct - DTC | OCO Orders supported.
2024-05-10 13:36:49.966 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: .
2024-05-10 13:36:49.966 | Rithmic Direct - DTC | MarketDepthIsSupported: 0
2024-05-10 13:36:49.966 | Rithmic Direct - DTC | Connected to server complete.
2024-05-10 13:36:49.968 | No download requests in the queue to start downloads for. | Number times message added: 3
2024-05-10 13:36:49.969 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees.
2024-05-10 13:36:52.995 | Files to Open on Startup | Opening file: NQ Scalping.Cht
2024-05-10 13:36:53.023 | NQM4.CME [CV] 1 Min #1 | Reloading chart.
2024-05-10 13:36:53.024 | Starting DelayedDownloadMonitoringTimer
2024-05-10 13:36:53.024 | Starting HDTimeoutTimer
2024-05-10 13:36:53.024 | Added historical Intraday data request for NQM4.CME to the queue.
2024-05-10 13:36:53.024 | Triggering next historical data download in queue.
2024-05-10 13:36:53.039 | NQM4.CME [CV] 1 Min #1 | Waiting for historical downloads to complete with the IDs: 1,
2024-05-10 13:36:53.047 | ESM4.CME #3 | Reloading chart.
2024-05-10 13:36:53.058 | NQM4.CME #2 | Reloading chart.
2024-05-10 13:36:53.070 | YMM4.CBOT [CV] 1 Min #4 | Reloading chart.
2024-05-10 13:36:53.070 | Added historical Intraday data request for YMM4.CBOT to the queue.
2024-05-10 13:36:53.083 | YMM4.CBOT [CV] 1 Min #4 | Waiting for historical downloads to complete with the IDs: 2,
2024-05-10 13:36:53.092 | YMM4.CBOT #6 | Reloading chart.
2024-05-10 13:36:53.103 | ESM4.CME [CV] 1 Min #7 | Reloading chart.
2024-05-10 13:36:53.103 | Added historical Intraday data request for ESM4.CME to the queue.
2024-05-10 13:36:53.117 | ESM4.CME [CV] 1 Min #7 | Waiting for historical downloads to complete with the IDs: 3,
2024-05-10 13:36:53.122 | Files to Open on Startup | Opening file: test chartbook.Cht
2024-05-10 13:36:53.143 | ESM4.CME [CV] 15 Min #3 | Reloading chart.
2024-05-10 13:36:53.144 | Added historical Intraday data request for ESH4.CME to the queue.
2024-05-10 13:36:53.184 | ESM4.CME [CV] 15 Min #3 | Waiting for historical downloads to complete with the IDs: 3, 4,
2024-05-10 13:36:53.205 | ESM4.CME [CV] #1 | Reloading chart.
2024-05-10 13:36:53.240 | ESM4.CME [CV] #1 | Waiting for historical downloads to complete with the IDs: 3, 4,
2024-05-10 13:36:53.249 | ESM4.CME #6 | Reloading chart.
2024-05-10 13:36:53.260 | ESM4.CME 5 Min #2 | Reloading chart.
2024-05-10 13:36:53.279 | Using symbol data fast lookup vector
2024-05-10 13:36:53.279 | Rithmic Direct - DTC | Starting real-time market data updates for: ESM4.CME. ID: 1 Service code: rithmic.trading
2024-05-10 13:36:53.279 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-de.rithmic.com. Port 40803
2024-05-10 13:36:53.280 | DTC Client socket (2) | Creating socket. Using TLS 1.2.
2024-05-10 13:36:53.280 | DTC Client socket (2) | New receive buffer size: 0
2024-05-10 13:36:53.280 | DTC Client socket (2) | Connecting to IP: 184.104.190.18.
2024-05-10 13:36:53.280 | Rithmic Direct - DTC | Requesting security definition data for: ESM4.CME. ID: 1
2024-05-10 13:36:53.281 | Rithmic Direct - DTC | Starting real-time market data updates for: NQM4.CME. ID: 2 Service code: rithmic.trading
2024-05-10 13:36:53.281 | Rithmic Direct - DTC | Requesting security definition data for: NQM4.CME. ID: 2
2024-05-10 13:36:53.281 | Rithmic Direct - DTC | Starting real-time market data updates for: YMM4.CBOT. ID: 3 Service code: rithmic.trading
2024-05-10 13:36:53.281 | Rithmic Direct - DTC | Requesting security definition data for: YMM4.CBOT. ID: 3
2024-05-10 13:36:53.281 | Rithmic Direct - DTC | Starting real-time market data updates for: CLM4.NYMEX. ID: 4 Service code: rithmic.trading
2024-05-10 13:36:53.281 | Rithmic Direct - DTC | Requesting security definition data for: CLM4.NYMEX. ID: 4
2024-05-10 13:36:53.281 | Rithmic Direct - DTC | Starting real-time market data updates for: GCM4.COMEX. ID: 5 Service code: rithmic.trading
2024-05-10 13:36:53.281 | Rithmic Direct - DTC | Requesting security definition data for: GCM4.COMEX. ID: 5
2024-05-10 13:36:53.292 | Delaying start of download for NQM4.CME.
2024-05-10 13:36:53.294 | YMM4.CBOT #6 | StartDateTimeForLoadingOrderFills: 2024-04-26 12:01:27
2024-05-10 13:36:53.294 | YMM4.CBOT #6 | Chart data loading complete.
2024-05-10 13:36:53.296 | NQM4.CME #2 | StartDateTimeForLoadingOrderFills: 2024-04-26 13:27:00
2024-05-10 13:36:53.296 | NQM4.CME #2 | Chart data loading complete.
2024-05-10 13:36:53.339 | Rithmic Direct - DTC (Data) | Network connection to server complete.
2024-05-10 13:36:53.339 | Rithmic Direct - DTC (Data) | Starting socket receive thread.
2024-05-10 13:36:53.339 | Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary
2024-05-10 13:36:53.339 | Rithmic Direct - DTC (Data) | Sending logon request message.
2024-05-10 13:36:53.348 | NQM4.CME #2 | StartDateTimeForLoadingOrderFills: 2024-04-26 13:27:00
2024-05-10 13:36:53.348 | YMM4.CBOT #6 | StartDateTimeForLoadingOrderFills: 2024-04-26 12:01:27
2024-05-10 13:36:53.496 | Rithmic Direct - DTC (Data) | Received logon response.
2024-05-10 13:36:53.496 | Rithmic Direct - DTC (Data) | Server Name: .
2024-05-10 13:36:53.496 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8
2024-05-10 13:36:53.496 | Rithmic Direct - DTC (Data) | Successfully connected.
2024-05-10 13:36:53.496 | Rithmic Direct - DTC (Data) | Trading is not supported.
2024-05-10 13:36:53.496 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: .
2024-05-10 13:36:53.496 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1
2024-05-10 13:36:53.496 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: CLM4.NYMEX
2024-05-10 13:36:53.496 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESM4.CME
2024-05-10 13:36:53.496 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: GCM4.COMEX
2024-05-10 13:36:53.496 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: NQM4.CME
2024-05-10 13:36:53.496 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: YMM4.CBOT
2024-05-10 13:36:53.632 | ESM4.CME #3 | StartDateTimeForLoadingOrderFills: 2024-04-18 16:09:50
2024-05-10 13:36:53.632 | ESM4.CME #3 | Chart data loading complete.
2024-05-10 13:36:53.723 | Rithmic Direct - DTC (Data) | Received security definition for symbol CLM4.NYMEX
2024-05-10 13:36:53.723 | Rithmic Direct - DTC (Data) | Received security definition for symbol ESM4.CME
2024-05-10 13:36:53.723 | Rithmic Direct - DTC (Data) | Received security definition for symbol GCM4.COMEX
2024-05-10 13:36:53.729 | Rithmic Direct - DTC (Data) | Received security definition for symbol NQM4.CME
2024-05-10 13:36:53.730 | Rithmic Direct - DTC (Data) | Received security definition for symbol YMM4.CBOT
2024-05-10 13:36:53.783 | ESM4.CME 5 Min #2 | Chart data loading complete.
2024-05-10 13:36:53.792 | ESM4.CME #6 | StartDateTimeForLoadingOrderFills: 2024-04-18 16:09:50
2024-05-10 13:36:53.794 | ESM4.CME #6 | Chart data loading complete.
2024-05-10 13:36:54.959 | Requesting market depth updates for: ESM4.CME if supported. NumLevels=100
2024-05-10 13:36:54.959 | Requesting market depth updates for: NQM4.CME if supported. NumLevels=100
2024-05-10 13:36:54.959 | Requesting market depth updates for: YMM4.CBOT if supported. NumLevels=100
2024-05-10 13:36:55.197 | Rithmic Direct - DTC (Data) | Clearing market depth for ESM4.CME
2024-05-10 13:36:55.285 | Rithmic Direct - DTC (Data) | Clearing market depth for NQM4.CME
2024-05-10 13:36:55.348 | Rithmic Direct - DTC (Data) | Clearing market depth for YMM4.CBOT
2024-05-10 13:36:58.030 | HD Request # 1 | Downloading Intraday chart data for NQM4.CME to the file NQM4.CME.scid. Service: rithmic.trading
2024-05-10 13:36:58.030 | HD Request # 1 | Download start date-time: 2024-05-10 13:27:00.000000. File last date-time: 2024-05-10 13:27:00.057000
2024-05-10 13:36:58.030 | HD Request # 1 | Using server: rsc-de.rithmic.com port 40802. Use encryption.
2024-05-10 13:36:58.030 | Socket (3) | Creating socket. Using TLS 1.2.
2024-05-10 13:36:58.030 | Socket (3) | New receive buffer size: 0
2024-05-10 13:36:58.030 | Socket (3) | Connecting to IP: 184.104.190.18.
2024-05-10 13:36:58.059 | HD Request # 1 | Sending historical data logon request message.
2024-05-10 13:36:58.220 | HD Request # 1 | Requesting Intraday data. Start date-time: 2024-05-10 13:27:00. Record interval: 0. Symbol: NQM4.CME
2024-05-10 13:36:59.620 | HD Request # 1 | Receiving Intraday data for NQM4.CME starting at 2024-05-10 13:27:00.041000
2024-05-10 13:37:01.668 | File >> Disconnect selected.
2024-05-10 13:37:01.668 | Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end
2024-05-10 13:37:01.668 | DTC Client socket (2) | CloseSocket call.
2024-05-10 13:37:01.668 | DTC Client socket (2) | Shutdown started. Waiting for graceful close.
2024-05-10 13:37:01.668 | Rithmic Direct - DTC (Data) | Disconnected from the server.
2024-05-10 13:37:01.670 | Rithmic Direct - DTC | Waiting for socket receive thread to end
2024-05-10 13:37:01.670 | DTC Client socket (1) | CloseSocket call.
2024-05-10 13:37:01.670 | Rithmic Direct - DTC | Disconnected.
2024-05-10 13:37:01.670 | Canceling queued historical data download request for YMM4.CBOT Intraday data.
2024-05-10 13:37:01.670 | Removing historical data download ID 2.
2024-05-10 13:37:01.670 | Canceling queued historical data download request for ESM4.CME Intraday data.
2024-05-10 13:37:01.670 | DTC Client socket (1) | Shutdown started. Waiting for graceful close.
2024-05-10 13:37:01.670 | Removing historical data download ID 3.
2024-05-10 13:37:01.670 | Canceling queued historical data download request for ESH4.CME Intraday data.
2024-05-10 13:37:01.670 | Removing historical data download ID 4.
2024-05-10 13:37:01.670 | HD Request # 1 | Active download canceled.
2024-05-10 13:37:01.670 | Historical data download thread signaled to stop.
2024-05-10 13:37:01.670 | Socket (3) | CloseSocket call.
2024-05-10 13:37:01.670 | Socket (3) | Shutdown started. Waiting for graceful close.
2024-05-10 13:37:01.671 | HD Request # 1 | Timestamp of first Intraday data file record written: 2024-05-10 13:27:00.059000.
2024-05-10 13:37:01.671 | HD Request # 1 | Received 24111 Intraday data records from 2024-05-10 13:27:00.041000 to 2024-05-10 13:36:37.392001 (9.6 minutes. Delay: 24.3 seconds) and wrote 24104 records for NQM4.CME
2024-05-10 13:37:01.671 | HD Request # 1 | Completion time: 3s.
2024-05-10 13:37:01.671 | HD Request # 1 | Intraday data download complete for NQM4.CME. Unique request ID: 1
2024-05-10 13:37:01.671 | Removing historical data download ID 1.
2024-05-10 13:37:01.671 | HD Request # 1 | Enabling Intraday chart updating for symbol.
2024-05-10 13:37:01.671 |
2024-05-10 13:37:01.671 | No download requests in the queue to start downloads for.
2024-05-10 13:37:01.684 | YMM4.CBOT [CV] 1 Min #4 | Download is complete for all contract months in chart. Proceeding with data load.
2024-05-10 13:37:01.685 | YMM4.CBOT [CV] 1 Min #4 | Reloading chart.
2024-05-10 13:37:01.688 | ESM4.CME [CV] 1 Min #7 | Download is complete for all contract months in chart. Proceeding with data load.
2024-05-10 13:37:01.688 | ESM4.CME [CV] 1 Min #7 | Reloading chart.
2024-05-10 13:37:01.690 | ESM4.CME [CV] 15 Min #3 | Download is complete for all contract months in chart. Proceeding with data load.
2024-05-10 13:37:01.690 | ESM4.CME [CV] 15 Min #3 | Reloading chart.
2024-05-10 13:37:01.698 | DTC Client socket (2) | Socket gracefully closed by remote side.
2024-05-10 13:37:01.698 | DTC Client socket (2) | Closed.
2024-05-10 13:37:01.699 | Socket (3) | Socket gracefully closed by remote side.
2024-05-10 13:37:01.699 | Socket (3) | Closed.
2024-05-10 13:37:01.700 | DTC Client socket (1) | Socket gracefully closed by remote side.
2024-05-10 13:37:01.700 | DTC Client socket (1) | Closed.
2024-05-10 13:37:01.704 | ESM4.CME [CV] #1 | Download is complete for all contract months in chart. Proceeding with data load.
2024-05-10 13:37:01.705 | ESM4.CME [CV] #1 | Reloading chart.
2024-05-10 13:37:01.721 | NQM4.CME [CV] 1 Min #1 | Download is complete for all contract months in chart. Proceeding with data load.
2024-05-10 13:37:01.722 | NQM4.CME [CV] 1 Min #1 | Reloading chart.
2024-05-10 13:37:01.734 | ESM4.CME [CV] 1 Min #7 | Reloading chart.
2024-05-10 13:37:01.755 | YMM4.CBOT [CV] 1 Min #4 | Reloading chart.
2024-05-10 13:37:01.772 | ESM4.CME [CV] #1 | Reloading chart.
2024-05-10 13:37:01.834 | ESM4.CME [CV] 15 Min #3 | Reloading chart.
2024-05-10 13:37:01.898 | NQM4.CME [CV] 1 Min #1 | Reloading chart.
2024-05-10 13:37:02.357 | YMM4.CBOT [CV] 1 Min #4 | StartDateTimeForLoadingOrderFills: 2024-04-21 22:00:00
2024-05-10 13:37:02.385 | YMM4.CBOT [CV] 1 Min #4 | Chart data loading complete.
2024-05-10 13:37:03.930 |
2024-05-10 13:37:03.930 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Frankfurt-Aggregated
2024-05-10 13:37:03.930 | Rithmic Direct - DTC | Connecting to the server rsc-de.rithmic.com. Port 40800
2024-05-10 13:37:03.930 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2024-05-10 13:37:03.930 | DTC Client socket (1) | New receive buffer size: 0
2024-05-10 13:37:03.930 | DTC Client socket (1) | Connecting to IP: 184.104.190.18.
2024-05-10 13:37:03.960 | Rithmic Direct - DTC | Network connection to server complete.
2024-05-10 13:37:03.960 | Rithmic Direct - DTC | Starting socket receive thread.
2024-05-10 13:37:03.960 | Rithmic Direct - DTC | Setting DTC encoding to Binary
2024-05-10 13:37:03.960 | Rithmic Direct - DTC | Sending logon request message.
2024-05-10 13:37:04.129 | Rithmic Direct - DTC | Received logon response.
2024-05-10 13:37:04.129 | Rithmic Direct - DTC | Server Name: .
2024-05-10 13:37:04.129 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8
2024-05-10 13:37:04.129 | Rithmic Direct - DTC | Successfully connected.
2024-05-10 13:37:04.129 | Rithmic Direct - DTC | Trading is supported.
2024-05-10 13:37:04.129 | Rithmic Direct - DTC | Order cancel and replace is supported.
2024-05-10 13:37:04.129 | Rithmic Direct - DTC | OCO Orders supported.
2024-05-10 13:37:04.129 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: .
2024-05-10 13:37:04.129 | Rithmic Direct - DTC | MarketDepthIsSupported: 0
2024-05-10 13:37:04.129 | Rithmic Direct - DTC | Connected to server complete.
2024-05-10 13:37:04.129 | No download requests in the queue to start downloads for. | Number times message added: 3
2024-05-10 13:37:04.129 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees.
2024-05-10 13:37:04.131 | Using symbol data fast lookup vector
2024-05-10 13:37:04.131 | Rithmic Direct - DTC | Starting real-time market data updates for: ESM4.CME. ID: 1 Service code: rithmic.trading
2024-05-10 13:37:04.132 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-de.rithmic.com. Port 40803
2024-05-10 13:37:04.133 | DTC Client socket (2) | Creating socket. Using TLS 1.2.
2024-05-10 13:37:04.133 | DTC Client socket (2) | New receive buffer size: 0
2024-05-10 13:37:04.133 | DTC Client socket (2) | Connecting to IP: 184.104.190.18.
2024-05-10 13:37:04.133 | Rithmic Direct - DTC | Requesting security definition data for: ESM4.CME. ID: 1
2024-05-10 13:37:04.133 | Added historical Intraday data request for ESM4.CME to the queue.
2024-05-10 13:37:04.133 | Intraday data recording state for symbol ESM4.CME is set to download 'Pending'.
2024-05-10 13:37:04.133 | Triggering next historical data download in queue.
2024-05-10 13:37:04.134 | Delaying start of download for ESM4.CME.
2024-05-10 13:37:04.138 | Rithmic Direct - DTC | Starting real-time market data updates for: NQM4.CME. ID: 2 Service code: rithmic.trading
2024-05-10 13:37:04.138 | Rithmic Direct - DTC | Requesting security definition data for: NQM4.CME. ID: 2
2024-05-10 13:37:04.138 | Added historical Intraday data request for NQM4.CME to the queue.
2024-05-10 13:37:04.138 | Intraday data recording state for symbol NQM4.CME is set to download 'Pending'.
2024-05-10 13:37:04.138 | Triggering next historical data download in queue.
2024-05-10 13:37:04.139 | Rithmic Direct - DTC | Starting real-time market data updates for: YMM4.CBOT. ID: 3 Service code: rithmic.trading
2024-05-10 13:37:04.139 | Rithmic Direct - DTC | Requesting security definition data for: YMM4.CBOT. ID: 3
2024-05-10 13:37:04.139 | Added historical Intraday data request for YMM4.CBOT to the queue.
2024-05-10 13:37:04.139 | Intraday data recording state for symbol YMM4.CBOT is set to download 'Pending'.
2024-05-10 13:37:04.139 | Triggering next historical data download in queue.
2024-05-10 13:37:04.154 | Rithmic Direct - DTC (Data) | Network connection to server complete.
2024-05-10 13:37:04.154 | Rithmic Direct - DTC (Data) | Starting socket receive thread.
2024-05-10 13:37:04.154 | Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary
2024-05-10 13:37:04.154 | Rithmic Direct - DTC (Data) | Sending logon request message.
2024-05-10 13:37:04.321 | Rithmic Direct - DTC (Data) | Received logon response.
2024-05-10 13:37:04.321 | Rithmic Direct - DTC (Data) | Server Name: .
2024-05-10 13:37:04.321 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8
2024-05-10 13:37:04.321 | Rithmic Direct - DTC (Data) | Successfully connected.
2024-05-10 13:37:04.321 | Rithmic Direct - DTC (Data) | Trading is not supported.
2024-05-10 13:37:04.321 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: .
2024-05-10 13:37:04.321 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1
2024-05-10 13:37:04.321 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESM4.CME
2024-05-10 13:37:04.321 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: NQM4.CME
2024-05-10 13:37:04.321 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: YMM4.CBOT
2024-05-10 13:37:04.549 | NQM4.CME [CV] 1 Min #1 | StartDateTimeForLoadingOrderFills: 2024-04-21 22:00:00
2024-05-10 13:37:04.596 | NQM4.CME [CV] 1 Min #1 | Chart data loading complete.
2024-05-10 13:37:04.641 | Rithmic Direct - DTC (Data) | Received security definition for symbol ESM4.CME
2024-05-10 13:37:04.641 | Rithmic Direct - DTC (Data) | Received security definition for symbol NQM4.CME
2024-05-10 13:37:04.641 | Rithmic Direct - DTC (Data) | Received security definition for symbol YMM4.CBOT
2024-05-10 13:37:04.654 | Rithmic Direct - DTC | Starting real-time market data updates for: CLM4.NYMEX. ID: 4 Service code: rithmic.trading
2024-05-10 13:37:04.654 | Rithmic Direct - DTC | Requesting security definition data for: CLM4.NYMEX. ID: 4
2024-05-10 13:37:04.654 | Rithmic Direct - DTC | Starting real-time market data updates for: GCM4.COMEX. ID: 5 Service code: rithmic.trading
2024-05-10 13:37:04.654 | Rithmic Direct - DTC | Requesting security definition data for: GCM4.COMEX. ID: 5
2024-05-10 13:37:06.721 | ESM4.CME [CV] 1 Min #7 | StartDateTimeForLoadingOrderFills: 2024-04-14 22:00:00
2024-05-10 13:37:06.742 | ESM4.CME [CV] 1 Min #7 | Chart data loading complete.
2024-05-10 13:37:09.023 | HD Request # 2 | Downloading Intraday chart data for ESM4.CME to the file ESM4.CME.scid. Service: rithmic.trading
2024-05-10 13:37:09.023 | HD Request # 2 | Download start date-time: 2024-05-02 16:09:50.000000. File last date-time: 2024-05-02 16:09:50.000045
2024-05-10 13:37:09.023 | HD Request # 2 | Using server: rsc-de.rithmic.com port 40802. Use encryption.
2024-05-10 13:37:09.023 | Socket (3) | Creating socket. Using TLS 1.2.
2024-05-10 13:37:09.023 | Socket (3) | New receive buffer size: 0
2024-05-10 13:37:09.023 | Socket (3) | Connecting to IP: 184.104.190.18.
2024-05-10 13:37:09.051 | HD Request # 2 | Sending historical data logon request message.
2024-05-10 13:37:09.132 | Requesting market depth updates for: ESM4.CME if supported. NumLevels=100
2024-05-10 13:37:09.132 | Requesting market depth updates for: NQM4.CME if supported. NumLevels=100
2024-05-10 13:37:09.132 | Requesting market depth updates for: YMM4.CBOT if supported. NumLevels=100
2024-05-10 13:37:09.206 | HD Request # 2 | Requesting Intraday data. Start date-time: 2024-05-02 16:09:50. Record interval: 0. Symbol: ESM4.CME
2024-05-10 13:37:09.359 | Rithmic Direct - DTC (Data) | Clearing market depth for YMM4.CBOT
2024-05-10 13:37:09.406 | Rithmic Direct - DTC (Data) | Clearing market depth for ESM4.CME
2024-05-10 13:37:09.454 | Rithmic Direct - DTC (Data) | Clearing market depth for NQM4.CME
2024-05-10 13:37:13.557 | ESM4.CME [CV] 15 Min #3 | StartDateTimeForLoadingOrderFills: 2024-03-10 23:00:00
2024-05-10 13:37:13.593 | ESM4.CME [CV] 15 Min #3 | Chart data loading complete.
2024-05-10 13:37:14.460 | ESM4.CME [CV] #1 | Chart data loading complete.
2024-05-10 13:37:23.961 | HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (4) | Creating socket. Using TLS 1.2.
2024-05-10 13:37:23.961 | HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (4) | New receive buffer size: 0
2024-05-10 13:37:23.961 | HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (4) | Connecting to IP: 38.79.0.89.
2024-05-10 13:37:24.569 | HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (4) | Socket gracefully closed by remote side. | Number times message added: 1
2024-05-10 13:37:24.581 | HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (4) | CloseSocket call.
2024-05-10 13:37:24.581 | HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now.
2024-05-10 13:37:24.581 | HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (4) | Closed.
[2024-05-10 14:51:48]
Sierra_Chart Engineering - Posts: 17156
We see you are using Rithmic data. Therefore, refer to:
Rithmic Trading Platform Service: Rithmic Market Data and Support Policy
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-05-10 16:52:49]
User497465 - Posts: 35
na toll, was muss ich jetzt machen? den denali echtzeit datenfeed aktivieren und glaube 40 usd jeden Monat bezahlen?

ich verstehe das Problem gerade nicht. es hat doch in der Traderprüfung auch funktioniert
[2024-05-10 16:53:28]
User497465 - Posts: 35
das orderbuch läuft ja auch, wie es soll. warum der rest nicht? ich bekomme ja nichtmal echtzeit daten
[2024-05-10 17:10:37]
User497465 - Posts: 35
mein kumpel nutzt apex und er sagt er hätte bei euch keinerlei probleme, obwohl das auch rithmic sei, wie kann das denn sein?
[2024-05-10 18:14:27]
John - SC Support - Posts: 36238
From Google Translate:
great, what do I have to do now? Activate the Denali real-time data feed and pay 40 USD every month?

I just don't understand the problem. It also worked in the trader exam


The order book is running as it should. why not the rest? I don't even get real-time data

My buddy uses apex and he says he has no problems with you, even though it's also rithmic, how can that be?

There is nothing in the log files you sent that shows any issues. Therefore, we can only refer you to the information regarding Rithmic data. Some people have problems and some do not. This is why we can not help with it.

If you are having problems with Rithmic data, then the only alternative is to get the data from us. Refer to the information for our Denali Exchange Data Feed at the following link:
Denali Exchange Data Feed
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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