Support Board
Date/Time: Sun, 24 Nov 2024 19:55:38 +0000
Post From: Data feed / charts not correctly loading
| [2024-05-10 18:14:27] |
| John - SC Support - Posts: 36238 |
|
From Google Translate: great, what do I have to do now? Activate the Denali real-time data feed and pay 40 USD every month?
I just don't understand the problem. It also worked in the trader exam The order book is running as it should. why not the rest? I don't even get real-time data My buddy uses apex and he says he has no problems with you, even though it's also rithmic, how can that be? There is nothing in the log files you sent that shows any issues. Therefore, we can only refer you to the information regarding Rithmic data. Some people have problems and some do not. This is why we can not help with it. If you are having problems with Rithmic data, then the only alternative is to get the data from us. Refer to the information for our Denali Exchange Data Feed at the following link: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |