Support Board
Date/Time: Tue, 26 Nov 2024 18:43:24 +0000
SC appears to be connected, but is does not update charts, nor quote boards
View Count: 373
| [2023-10-24 14:29:51] |
| greenlumber - Posts: 6 |
|
I have run out of ideas of what to do to solve my issues. SC never disconnects and turns red, but it also does not update, or it updates prices, but not charts, or it doesnt work for 10-15 minutes and then works... I´ve tried changing computers, internet providers, reinstalling, everything I could think of. Thank you, Here´s the latest log: Created the DTC Protocol server. | 2023-10-24 11:01:02.514 DTC Protocol Server listening on port 11099. | 2023-10-24 11:01:02.515 Reading Internal Order ID file. | 2023-10-24 11:01:02.515 Reading Trade Orders file. | 2023-10-24 11:01:02.546 Reading Trade Positions file. | 2023-10-24 11:01:02.546 Reading Trade Account Data files. | 2023-10-24 11:01:02.547 UDPListener (1648). Port 22904 | Listening on UDP port 22904. | 2023-10-24 11:01:02.550 Software version: 2555 64-bit | 2023-10-24 11:01:02.550 Primary Thread ID: 19732 | 2023-10-24 11:01:02.550 Usage end date: 2024-01-03 | 2023-10-24 11:01:02.550 Enabled for: Sierra Chart Historical Data Service. | 2023-10-24 11:01:02.550 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-10-24 11:01:02.550 Enabled for: Delayed Denali Exchange Data Feed. | 2023-10-24 11:01:02.550 Enabled for exchange2: CME | 2023-10-24 11:01:02.550 Enabled for exchange2: CBOT | 2023-10-24 11:01:02.550 Enabled for exchange2: fairx_exchange.data | 2023-10-24 11:01:02.550 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-10-24 11:01:02.550 Current selected Data/Trading service: Teton CME Order Routing | 2023-10-24 11:01:02.550 Custom symbol settings values: disabled | 2023-10-24 11:01:02.550 Chart Update Interval: 150 | 2023-10-24 11:01:02.550 Intraday Data Storage Time Unit: 0 | 2023-10-24 11:01:02.550 Time Zone: -03:00:00 (UTC-03) | 2023-10-24 11:01:02.550 2023-10-24 14:01:02 Local computer time in UTC | 2023-10-24 11:01:02.550 2023-10-24 11:01:02 Local computer time in SC Time Zone | 2023-10-24 11:01:02.550 2023-10-24 14:01:01 Server time in UTC | 2023-10-24 11:01:02.550 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-10-24 11:01:02.550 Program path: C:\SierraChart\ | 2023-10-24 11:01:02.550 Data Files path: C:\SierraChart\Data\ | 2023-10-24 11:01:02.550 OS Version Number: 10.0 | 2023-10-24 11:01:02.550 Locale Setting: C | 2023-10-24 11:01:02.550 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2023-10-24 11:01:02.551 Allowed protected custom studies: | 2023-10-24 11:01:02.551 Crash reporter started: true | 2023-10-24 11:01:02.551 Created the DTC Protocol historical data server. | 2023-10-24 11:01:02.551 HD Server Manager | Listening on port 11098. | 2023-10-24 11:01:02.552 Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 1. | 2023-10-24 11:01:02.552 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-10-24 11:01:02.568 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-10-24 11:01:04.216 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-10-24 11:01:04.216 Received 5 login tokens. | 2023-10-24 11:01:04.692 Requested user files to download. | 2023-10-24 11:01:05.059 Teton CME Order Routing | Firm: IronBeam | 2023-10-24 11:01:07.072 Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11085 | 2023-10-24 11:01:07.076 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-10-24 11:01:07.100 DTC Client socket (2) | New receive buffer size: 0 | 2023-10-24 11:01:07.100 DTC Client socket (2) | Connecting to IP: 208.185.224.130. | 2023-10-24 11:01:07.100 Teton CME Order Routing | Network connection to server complete. | 2023-10-24 11:01:07.263 Teton CME Order Routing | Starting socket receive thread. | 2023-10-24 11:01:07.263 Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2023-10-24 11:01:07.263 Symbol settings MD5 received. Request ID: 1. | 2023-10-24 11:01:07.427 Symbol settings are up-to-date for sc_futures_direct.dtc.trading. | 2023-10-24 11:01:07.427 Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2023-10-24 11:01:07.753 Teton CME Order Routing | Sending logon request message. | 2023-10-24 11:01:07.753 Teton CME Order Routing | Received logon response. | 2023-10-24 11:01:08.381 Teton CME Order Routing | Server Name: SC DTC Server. Build=46374. | 2023-10-24 11:01:08.381 Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2023-10-24 11:01:08.381 Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. | 2023-10-24 11:01:08.381 Teton CME Order Routing | Trading is supported. | 2023-10-24 11:01:08.381 Teton CME Order Routing | Order cancel and replace is supported. | 2023-10-24 11:01:08.381 Teton CME Order Routing | OCO Orders supported. | 2023-10-24 11:01:08.381 Teton CME Order Routing | Bracket Orders supported. | 2023-10-24 11:01:08.381 Teton CME Order Routing | Connected to server complete. | 2023-10-24 11:01:08.381 No download requests in the queue to start downloads for. | 2023-10-24 11:01:08.382 No download requests in the queue to start downloads for. | 2023-10-24 11:01:08.382 No download requests in the queue to start downloads for. | 2023-10-24 11:01:08.382 No download requests in the queue to start downloads for. | 2023-10-24 11:01:08.382 Subscribing to symbol for symbol alert. ESH23_FUT_CME | 2023-10-24 11:01:08.382 Mapping ESH23_FUT_CME to ESH23. Service code: cme | 2023-10-24 11:01:08.383 Using symbol data fast lookup vector | 2023-10-24 11:01:08.383 Denali Data Feed | Starting real-time market data updates for: ESH23_FUT_CME (ESH23). ID: 1 Service code: cme | 2023-10-24 11:01:08.383 Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 443 | 2023-10-24 11:01:08.387 Denali Data Feed | Requesting security definition data for: ESH23_FUT_CME (ESH23). ID: 1 | 2023-10-24 11:01:08.389 Subscribing to symbol for symbol alert. ESH23_FUT_CME | 2023-10-24 11:01:08.389 Subscribing to symbol for symbol alert. ESH23_FUT_CME | 2023-10-24 11:01:08.389 Subscribing to symbol for symbol alert. ESH23_FUT_CME | 2023-10-24 11:01:08.389 Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. | 2023-10-24 11:01:08.389 Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2023-10-23 17:33:15.125015 | 2023-10-24 11:01:08.390 DTC Client socket (1) | Creating socket. | 2023-10-24 11:01:08.408 DTC Client socket (1) | New receive buffer size: 0 | 2023-10-24 11:01:08.408 DTC Client socket (1) | Connecting to IP: 142.215.18.147. | 2023-10-24 11:01:08.408 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESH23_FUT_CME | 2023-10-24 11:01:08.552 Teton CME Order Routing | Received security definition for symbol ESH23_FUT_CME | 2023-10-24 11:01:08.552 Updated verified funded futures trading account ending date to: 2023-11-23 14:01:08 | 2023-10-24 11:01:08.552 Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=71279803 | 2023-10-24 11:01:08.555 Denali Data Feed | Network connection to server complete. | 2023-10-24 11:01:08.739 Denali Data Feed | Starting socket receive thread. | 2023-10-24 11:01:08.739 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-10-24 11:01:08.739 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-10-24 11:01:09.092 Denali Data Feed | Sending logon request message. | 2023-10-24 11:01:09.092 Denali Data Feed | Received logon response. | 2023-10-24 11:01:10.160 Denali Data Feed | Server Name: SC Realtime Server. | 2023-10-24 11:01:10.160 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-10-24 11:01:10.160 Denali Data Feed | Successfully connected. | 2023-10-24 11:01:10.160 Denali Data Feed | Trading is not supported. | 2023-10-24 11:01:10.160 Denali Data Feed | Restarting real-time data updates for symbol: ESH23_FUT_CME -> ESH23 | 2023-10-24 11:01:10.160 Files to Open on Startup | Opening file: 2023 - Trading Big Screen.Cht | 2023-10-24 11:01:10.295 YMZ23_FUT_CME 1 Min #5 | Reloading chart. | 2023-10-24 11:01:10.327 mNQZ23_FUT_CME 5 Min #2 | Reloading chart. | 2023-10-24 11:01:10.372 esZ23_FUT_CME 1 Min #3 | Reloading chart. | 2023-10-24 11:01:10.413 mNQZ23_FUT_CME 1 Min #4 | Reloading chart. | 2023-10-24 11:01:10.439 esZ23_FUT_CME 5 Min #6 | Reloading chart. | 2023-10-24 11:01:10.464 mNQZ23_FUT_CME 60 Min #1 | Reloading chart. | 2023-10-24 11:01:10.490 ESZ23_FUT_CME 60 Min #8 | Reloading chart. | 2023-10-24 11:01:10.544 NQZ23_FUT_CME 1 Min #7 | Reloading chart. | 2023-10-24 11:01:10.625 Mapping ESZ23_FUT_CME to ESZ23. Service code: cme | 2023-10-24 11:01:10.656 Denali Data Feed | Starting real-time market data updates for: ESZ23_FUT_CME (ESZ23). ID: 2 Service code: cme | 2023-10-24 11:01:10.656 Denali Data Feed | Requesting security definition data for: ESZ23_FUT_CME (ESZ23). ID: 2 | 2023-10-24 11:01:10.656 Mapping NQZ23_FUT_CME to NQZ23. Service code: cme | 2023-10-24 11:01:10.656 Denali Data Feed | Starting real-time market data updates for: NQZ23_FUT_CME (NQZ23). ID: 3 Service code: cme | 2023-10-24 11:01:10.656 Denali Data Feed | Requesting security definition data for: NQZ23_FUT_CME (NQZ23). ID: 3 | 2023-10-24 11:01:10.656 Mapping YMZ23_FUT_CME to YMZ23. Service code: cbot | 2023-10-24 11:01:10.656 Denali Data Feed | Starting real-time market data updates for: YMZ23_FUT_CME (YMZ23). ID: 4 Service code: cbot | 2023-10-24 11:01:10.656 Denali Data Feed | Requesting security definition data for: YMZ23_FUT_CME (YMZ23). ID: 4 | 2023-10-24 11:01:10.656 Mapping MESZ23_FUT_CME to MESZ23. Service code: cme | 2023-10-24 11:01:10.656 Denali Data Feed | Starting real-time market data updates for: MESZ23_FUT_CME (MESZ23). ID: 5 Service code: cme | 2023-10-24 11:01:10.656 Denali Data Feed | Requesting security definition data for: MESZ23_FUT_CME (MESZ23). ID: 5 | 2023-10-24 11:01:10.656 Mapping GCZ23_FUT_CME to GCZ23. Service code: comex | 2023-10-24 11:01:10.656 Delayed Data Feed | Starting real-time market data updates for: GCZ23_FUT_CME (GCZ23). ID: 6 Service code: comex | 2023-10-24 11:01:10.657 Delayed Data Feed | Connecting to the server ds28.sierracharts.com. Port 10043 | 2023-10-24 11:01:10.658 Delayed Data Feed | Requesting security definition data for: GCZ23_FUT_CME (GCZ23). ID: 6 | 2023-10-24 11:01:10.659 Mapping CLZ23_FUT_CME to CLZ23. Service code: nymex | 2023-10-24 11:01:10.659 Delayed Data Feed | Starting real-time market data updates for: CLZ23_FUT_CME (CLZ23). ID: 7 Service code: nymex | 2023-10-24 11:01:10.659 Delayed Data Feed | Requesting security definition data for: CLZ23_FUT_CME (CLZ23). ID: 7 | 2023-10-24 11:01:10.659 Mapping ZNZ23_FUT_CME to ZNZ23. Service code: cbot | 2023-10-24 11:01:10.659 Denali Data Feed | Starting real-time market data updates for: ZNZ23_FUT_CME (ZNZ23). ID: 8 Service code: cbot | 2023-10-24 11:01:10.659 Denali Data Feed | Requesting security definition data for: ZNZ23_FUT_CME (ZNZ23). ID: 8 | 2023-10-24 11:01:10.659 Mapping 6EZ23_FUT_CME to 6EZ23. Service code: cme | 2023-10-24 11:01:10.659 Denali Data Feed | Starting real-time market data updates for: 6EZ23_FUT_CME (6EZ23). ID: 9 Service code: cme | 2023-10-24 11:01:10.659 Denali Data Feed | Requesting security definition data for: 6EZ23_FUT_CME (6EZ23). ID: 9 | 2023-10-24 11:01:10.659 Mapping RTYZ23_FUT_CME to RTYZ23. Service code: cme | 2023-10-24 11:01:10.659 Denali Data Feed | Starting real-time market data updates for: RTYZ23_FUT_CME (RTYZ23). ID: 10 Service code: cme | 2023-10-24 11:01:10.659 Denali Data Feed | Requesting security definition data for: RTYZ23_FUT_CME (RTYZ23). ID: 10 | 2023-10-24 11:01:10.659 Mapping ZSX23_FUT_CME to ZSX23. Service code: cbot | 2023-10-24 11:01:10.659 Denali Data Feed | Starting real-time market data updates for: ZSX23_FUT_CME (ZSX23). ID: 11 Service code: cbot | 2023-10-24 11:01:10.660 Denali Data Feed | Requesting security definition data for: ZSX23_FUT_CME (ZSX23). ID: 11 | 2023-10-24 11:01:10.660 Mapping XCZ23_FUT_CME to XCZ23. Service code: cbot | 2023-10-24 11:01:10.660 Denali Data Feed | Starting real-time market data updates for: XCZ23_FUT_CME (XCZ23). ID: 12 Service code: cbot | 2023-10-24 11:01:10.660 Denali Data Feed | Requesting security definition data for: XCZ23_FUT_CME (XCZ23). ID: 12 | 2023-10-24 11:01:10.660 Mapping MNQZ23_FUT_CME to MNQZ23. Service code: cme | 2023-10-24 11:01:10.660 Denali Data Feed | Starting real-time market data updates for: MNQZ23_FUT_CME (MNQZ23). ID: 13 Service code: cme | 2023-10-24 11:01:10.660 Denali Data Feed | Requesting security definition data for: MNQZ23_FUT_CME (MNQZ23). ID: 13 | 2023-10-24 11:01:10.660 DTC Client socket (3) | Creating socket. | 2023-10-24 11:01:10.660 DTC Client socket (3) | New receive buffer size: 0 | 2023-10-24 11:01:10.660 DTC Client socket (3) | Connecting to IP: 142.215.18.147. | 2023-10-24 11:01:10.660 Files to Open on Startup | Opening file: 2023 - Trading Small Extra Screen.Cht | 2023-10-24 11:01:10.662 ESZ23_FUT_CME 60 Min #1 | Reloading chart. | 2023-10-24 11:01:10.796 YMZ23_FUT_CME 1 Min #5 | Reloading chart. | 2023-10-24 11:01:10.924 NQZ23_FUT_CME 60 Min #7 | Reloading chart. | 2023-10-24 11:01:10.972 NQZ23_FUT_CME 5 Min #2 | Reloading chart. | 2023-10-24 11:01:11.050 ESZ23_FUT_CME 1 Min #3 | Reloading chart. | 2023-10-24 11:01:11.170 NQZ23_FUT_CME 1 Min #4 | Reloading chart. | 2023-10-24 11:01:11.550 ESZ23_FUT_CME 5 Min #6 | Reloading chart. | 2023-10-24 11:01:11.780 Mapping ZCZ23_FUT_CME to ZCZ23. Service code: cbot | 2023-10-24 11:01:11.825 Denali Data Feed | Starting real-time market data updates for: ZCZ23_FUT_CME (ZCZ23). ID: 14 Service code: cbot | 2023-10-24 11:01:11.826 Denali Data Feed | Requesting security definition data for: ZCZ23_FUT_CME (ZCZ23). ID: 14 | 2023-10-24 11:01:11.826 Files to Open on Startup | Opening file: 2023 - Bar Ranges.Cht | 2023-10-24 11:01:11.836 ESZ23_FUT_CME 1 Min #1 | Reloading chart. | 2023-10-24 11:01:12.436 Mapping ZWZ23_FUT_CME to ZWZ23. Service code: cbot | 2023-10-24 11:01:12.478 Denali Data Feed | Starting real-time market data updates for: ZWZ23_FUT_CME (ZWZ23). ID: 15 Service code: cbot | 2023-10-24 11:01:12.479 Denali Data Feed | Requesting security definition data for: ZWZ23_FUT_CME (ZWZ23). ID: 15 | 2023-10-24 11:01:12.479 NQZ23_FUT_CME 1 Min #7 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2023-10-24 10:32:00. Next Bar Date Time: 2023-10-24 10:30:00. Filename: NQZ23_FUT_CME.scid | 2023-10-24 11:01:13.173 Files to Open on Startup | Opening file: 2023 - Big Screen Print.Cht | 2023-10-24 11:01:13.406 NQZ23_FUT_CME 1 Min #4 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2023-10-24 10:32:00. Next Bar Date Time: 2023-10-24 10:30:00. Filename: NQZ23_FUT_CME.scid | 2023-10-24 11:01:13.925 MNQZ23_FUT_CME 5 Min #2 | Reloading chart. | 2023-10-24 11:01:14.148 MESZ23_FUT_CME 1 Min #3 | Reloading chart. | 2023-10-24 11:01:14.238 NQZ23_FUT_CME 1 Min #4 | Reloading chart. | 2023-10-24 11:01:14.291 MESZ23_FUT_CME 5 Min #6 | Reloading chart. | 2023-10-24 11:01:14.310 Files to Open on Startup | Opening file: 2023 - Volume Charts.Cht | 2023-10-24 11:01:14.343 YMZ23_FUT_CME 1 Min #4 | Reloading chart. | 2023-10-24 11:01:14.486 NQZ23_FUT_CME 200 Volume #6 | Reloading chart. | 2023-10-24 11:01:14.522 ESZ23_FUT_CME 1 Min #3 | Reloading chart. | 2023-10-24 11:01:14.564 ESZ23_FUT_CME 500 Volume #1 | Reloading chart. | 2023-10-24 11:01:14.584 rtyZ23_FUT_CME 1 Min #5 | Reloading chart. | 2023-10-24 11:01:15.617 NQZ23_FUT_CME 5 Min #7 | Reloading chart. | 2023-10-24 11:01:15.709 NQZ23_FUT_CME 1 Min #8 | Reloading chart. | 2023-10-24 11:01:15.759 NQZ23_FUT_CME 1 Min #4 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2023-10-24 10:32:00. Next Bar Date Time: 2023-10-24 10:30:00. Filename: NQZ23_FUT_CME.scid | 2023-10-24 11:01:16.685 GCZ23_FUT_CME 200 Volume #2 | Reloading chart. | 2023-10-24 11:01:16.848 Files to Open on Startup | Opening file: 2023 - Big Screen NQ Trade.Cht | 2023-10-24 11:01:16.873 NQZ23_FUT_CME 200 Volume #6 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2023-10-24 10:32:05. Next Bar Date Time: 2023-10-24 10:30:01. Filename: NQZ23_FUT_CME.scid | 2023-10-24 11:01:17.229 MNQZ23_FUT_CME 5 Min #2 | Reloading chart. | 2023-10-24 11:01:17.283 ESZ23_FUT_CME 1 Min #3 | Reloading chart. | 2023-10-24 11:01:17.297 MNQZ23_FUT_CME 1 Min #4 | Reloading chart. | 2023-10-24 11:01:17.327 NQZ23_FUT_CME 1 Min #1 | Reloading chart. | 2023-10-24 11:01:17.360 MNQZ23_FUT_CME 60 Min #5 | Reloading chart. | 2023-10-24 11:01:17.377 GCZ23_FUT_CME 1 Min #7 | Reloading chart. | 2023-10-24 11:01:17.392 Mapping ESH24_FUT_CME to ESH24. Service code: cme | 2023-10-24 11:01:17.415 Denali Data Feed | Starting real-time market data updates for: ESH24_FUT_CME (ESH24). ID: 16 Service code: cme | 2023-10-24 11:01:17.415 Denali Data Feed | Requesting security definition data for: ESH24_FUT_CME (ESH24). ID: 16 | 2023-10-24 11:01:17.415 Mapping NQH24_FUT_CME to NQH24. Service code: cme | 2023-10-24 11:01:17.415 Denali Data Feed | Starting real-time market data updates for: NQH24_FUT_CME (NQH24). ID: 17 Service code: cme | 2023-10-24 11:01:17.415 Denali Data Feed | Requesting security definition data for: NQH24_FUT_CME (NQH24). ID: 17 | 2023-10-24 11:01:17.415 Mapping YMH24_FUT_CME to YMH24. Service code: cbot | 2023-10-24 11:01:17.415 Denali Data Feed | Starting real-time market data updates for: YMH24_FUT_CME (YMH24). ID: 18 Service code: cbot | 2023-10-24 11:01:17.416 Denali Data Feed | Requesting security definition data for: YMH24_FUT_CME (YMH24). ID: 18 | 2023-10-24 11:01:17.416 Mapping CLF24_FUT_CME to CLF24. Service code: nymex | 2023-10-24 11:01:17.416 Delayed Data Feed | Starting real-time market data updates for: CLF24_FUT_CME (CLF24). ID: 19 Service code: nymex | 2023-10-24 11:01:17.416 Delayed Data Feed | Requesting security definition data for: CLF24_FUT_CME (CLF24). ID: 19 | 2023-10-24 11:01:17.416 Mapping GCG24_FUT_CME to GCG24. Service code: comex | 2023-10-24 11:01:17.416 Delayed Data Feed | Starting real-time market data updates for: GCG24_FUT_CME (GCG24). ID: 20 Service code: comex | 2023-10-24 11:01:17.416 Delayed Data Feed | Requesting security definition data for: GCG24_FUT_CME (GCG24). ID: 20 | 2023-10-24 11:01:17.416 Mapping 6EH24_FUT_CME to 6EH24. Service code: cme | 2023-10-24 11:01:17.416 Denali Data Feed | Starting real-time market data updates for: 6EH24_FUT_CME (6EH24). ID: 21 Service code: cme | 2023-10-24 11:01:17.416 Denali Data Feed | Requesting security definition data for: 6EH24_FUT_CME (6EH24). ID: 21 | 2023-10-24 11:01:17.416 Mapping ZTZ23_FUT_CME to ZTZ23. Service code: cbot | 2023-10-24 11:01:17.416 Denali Data Feed | Starting real-time market data updates for: ZTZ23_FUT_CME (ZTZ23). ID: 22 Service code: cbot | 2023-10-24 11:01:17.417 Denali Data Feed | Requesting security definition data for: ZTZ23_FUT_CME (ZTZ23). ID: 22 | 2023-10-24 11:01:17.417 Mapping ZTH24_FUT_CME to ZTH24. Service code: cbot | 2023-10-24 11:01:17.417 Denali Data Feed | Starting real-time market data updates for: ZTH24_FUT_CME (ZTH24). ID: 23 Service code: cbot | 2023-10-24 11:01:17.417 Denali Data Feed | Requesting security definition data for: ZTH24_FUT_CME (ZTH24). ID: 23 | 2023-10-24 11:01:17.417 Mapping ZNH24_FUT_CME to ZNH24. Service code: cbot | 2023-10-24 11:01:17.417 Denali Data Feed | Starting real-time market data updates for: ZNH24_FUT_CME (ZNH24). ID: 24 Service code: cbot | 2023-10-24 11:01:17.417 Denali Data Feed | Requesting security definition data for: ZNH24_FUT_CME (ZNH24). ID: 24 | 2023-10-24 11:01:17.417 Mapping ZBZ23_FUT_CME to ZBZ23. Service code: cbot | 2023-10-24 11:01:17.417 Denali Data Feed | Starting real-time market data updates for: ZBZ23_FUT_CME (ZBZ23). ID: 25 Service code: cbot | 2023-10-24 11:01:17.417 Denali Data Feed | Requesting security definition data for: ZBZ23_FUT_CME (ZBZ23). ID: 25 | 2023-10-24 11:01:17.417 Mapping ZBH24_FUT_CME to ZBH24. Service code: cbot | 2023-10-24 11:01:17.417 Denali Data Feed | Starting real-time market data updates for: ZBH24_FUT_CME (ZBH24). ID: 26 Service code: cbot | 2023-10-24 11:01:17.417 Denali Data Feed | Requesting security definition data for: ZBH24_FUT_CME (ZBH24). ID: 26 | 2023-10-24 11:01:17.417 Mapping NGZ23_FUT_CME to NGZ23. Service code: nymex | 2023-10-24 11:01:17.418 Delayed Data Feed | Starting real-time market data updates for: NGZ23_FUT_CME (NGZ23). ID: 27 Service code: nymex | 2023-10-24 11:01:17.418 Delayed Data Feed | Requesting security definition data for: NGZ23_FUT_CME (NGZ23). ID: 27 | 2023-10-24 11:01:17.418 Mapping FDAXZ23-EUREX to FDAX202312_FUT_EUREX. Service code: eurex | 2023-10-24 11:01:17.418 Delayed Data Feed | Starting real-time market data updates for: FDAXZ23-EUREX (FDAX202312_FUT_EUREX). ID: 28 Service code: eurex | 2023-10-24 11:01:17.418 Delayed Data Feed | Connecting to the server ds24.sierracharts.com. Port 10043 | 2023-10-24 11:01:17.551 Delayed Data Feed | Requesting security definition data for: FDAXZ23-EUREX (FDAX202312_FUT_EUREX). ID: 28 | 2023-10-24 11:01:17.553 Files to Open on Startup | Opening file: The Big 60'.Cht | 2023-10-24 11:01:17.559 DTC Client socket (4) | Creating socket. | 2023-10-24 11:01:17.689 DTC Client socket (4) | New receive buffer size: 0 | 2023-10-24 11:01:17.689 DTC Client socket (4) | Connecting to IP: 154.14.194.212. | 2023-10-24 11:01:17.690 ESZ23_FUT_CME [C] 60 Min #1 | Reloading chart. | 2023-10-24 11:01:17.878 CLZ23_FUT_CME Daily #4 | Reloading chart. | 2023-10-24 11:01:18.296 NQZ23_FUT_CME 1 Min #8 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2023-10-24 10:32:00. Next Bar Date Time: 2023-10-24 10:30:00. Filename: NQZ23_FUT_CME.scid | 2023-10-24 11:01:18.461 NQZ23_FUT_CME 60 Min #3 | Reloading chart. | 2023-10-24 11:01:18.504 NQZ23_FUT_CME Daily #2 | Reloading chart. | 2023-10-24 11:01:18.547 Files to Open on Startup | Opening file: 2023 - Trading.Cht | 2023-10-24 11:01:18.567 NQZ23_FUT_CME 5 Min #2 | Reloading chart. | 2023-10-24 11:01:18.658 ESZ23_FUT_CME 1 Min #3 | Reloading chart. | 2023-10-24 11:01:18.690 NQZ23_FUT_CME 1 Min #4 | Reloading chart. | 2023-10-24 11:01:18.828 ESZ23_FUT_CME 5 Min #6 | Reloading chart. | 2023-10-24 11:01:18.873 Files to Open on Startup | Opening file: S&P 500 Longos.Cht | 2023-10-24 11:01:19.023 ESZ23_FUT_CME Daily #4 | Reloading chart. | 2023-10-24 11:01:19.214 ESZ23_FUT_CME Weekly #1 | Reloading chart. | 2023-10-24 11:01:19.246 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESZ23_FUT_CME | 2023-10-24 11:01:19.336 Teton CME Order Routing | Received security definition for symbol ESZ23_FUT_CME | 2023-10-24 11:01:19.336 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: NQZ23_FUT_CME | 2023-10-24 11:01:19.336 Teton CME Order Routing | Received security definition for symbol NQZ23_FUT_CME | 2023-10-24 11:01:19.336 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: YMZ23_FUT_CME | 2023-10-24 11:01:19.336 Teton CME Order Routing | Received security definition for symbol YMZ23_FUT_CME | 2023-10-24 11:01:19.336 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: MESZ23_FUT_CME | 2023-10-24 11:01:19.336 Teton CME Order Routing | Received security definition for symbol MESZ23_FUT_CME | 2023-10-24 11:01:19.336 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ZNZ23_FUT_CME | 2023-10-24 11:01:19.336 Teton CME Order Routing | Received security definition for symbol ZNZ23_FUT_CME | 2023-10-24 11:01:19.336 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: 6EZ23_FUT_CME | 2023-10-24 11:01:19.336 Teton CME Order Routing | Received security definition for symbol 6EZ23_FUT_CME | 2023-10-24 11:01:19.336 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: RTYZ23_FUT_CME | 2023-10-24 11:01:19.336 Teton CME Order Routing | Received security definition for symbol RTYZ23_FUT_CME | 2023-10-24 11:01:19.336 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ZSX23_FUT_CME | 2023-10-24 11:01:19.336 Teton CME Order Routing | Received security definition for symbol ZSX23_FUT_CME | 2023-10-24 11:01:19.336 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: XCZ23_FUT_CME | 2023-10-24 11:01:19.336 Teton CME Order Routing | Received security definition for symbol XCZ23_FUT_CME | 2023-10-24 11:01:19.336 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: MNQZ23_FUT_CME | 2023-10-24 11:01:19.336 Teton CME Order Routing | Received security definition for symbol MNQZ23_FUT_CME | 2023-10-24 11:01:19.336 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ZCZ23_FUT_CME | 2023-10-24 11:01:19.336 Teton CME Order Routing | Received security definition for symbol ZCZ23_FUT_CME | 2023-10-24 11:01:19.336 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ZWZ23_FUT_CME | 2023-10-24 11:01:19.336 Teton CME Order Routing | Received security definition for symbol ZWZ23_FUT_CME | 2023-10-24 11:01:19.336 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESH24_FUT_CME | 2023-10-24 11:01:19.336 Teton CME Order Routing | Received security definition for symbol ESH24_FUT_CME | 2023-10-24 11:01:19.336 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: NQH24_FUT_CME | 2023-10-24 11:01:19.336 Teton CME Order Routing | Received security definition for symbol NQH24_FUT_CME | 2023-10-24 11:01:19.336 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: YMH24_FUT_CME | 2023-10-24 11:01:19.336 Teton CME Order Routing | Received security definition for symbol YMH24_FUT_CME | 2023-10-24 11:01:19.336 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: 6EH24_FUT_CME | 2023-10-24 11:01:19.336 Teton CME Order Routing | Received security definition for symbol 6EH24_FUT_CME | 2023-10-24 11:01:19.336 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ZTZ23_FUT_CME | 2023-10-24 11:01:19.336 Teton CME Order Routing | Received security definition for symbol ZTZ23_FUT_CME | 2023-10-24 11:01:19.336 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ZTH24_FUT_CME | 2023-10-24 11:01:19.336 Teton CME Order Routing | Received security definition for symbol ZTH24_FUT_CME | 2023-10-24 11:01:19.336 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ZNH24_FUT_CME | 2023-10-24 11:01:19.336 Teton CME Order Routing | Received security definition for symbol ZNH24_FUT_CME | 2023-10-24 11:01:19.336 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ZBZ23_FUT_CME | 2023-10-24 11:01:19.336 Teton CME Order Routing | Received security definition for symbol ZBZ23_FUT_CME | 2023-10-24 11:01:19.336 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ZBH24_FUT_CME | 2023-10-24 11:01:19.336 Teton CME Order Routing | Received security definition for symbol ZBH24_FUT_CME | 2023-10-24 11:01:19.336 Delayed Data Feed | Network connection to server complete. | 2023-10-24 11:01:19.337 Delayed Data Feed | Starting socket receive thread. | 2023-10-24 11:01:19.337 Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-10-24 11:01:19.337 NQZ23_FUT_CME 1 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-10-24 11:01:19.892 NQZ23_FUT_CME 1 Min #1 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2023-10-24 10:32:00. Next Bar Date Time: 2023-10-24 10:30:00. Filename: NQZ23_FUT_CME.scid | 2023-10-24 11:01:20.141 mNQZ23_FUT_CME 1 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-10-24 11:01:20.294 YMZ23_FUT_CME 1 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-10-24 11:01:20.392 ESZ23_FUT_CME 1 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-10-24 11:01:20.601 Delayed Data Feed | Network connection to server complete. | 2023-10-24 11:01:20.788 Delayed Data Feed | Starting socket receive thread. | 2023-10-24 11:01:20.788 Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-10-24 11:01:20.789 NQZ23_FUT_CME 1 Min #4 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2023-10-24 10:32:00. Next Bar Date Time: 2023-10-24 10:30:00. Filename: NQZ23_FUT_CME.scid | 2023-10-24 11:01:21.734 NQZ23_FUT_CME 1 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-10-24 11:01:22.066 Delayed Data Feed | Setting DTC encoding to Binary VLS | 2023-10-24 11:01:22.067 Delayed Data Feed | Sending logon request message. | 2023-10-24 11:01:22.067 NQZ23_FUT_CME 1 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-10-24 11:01:22.074 Delayed Data Feed | Setting DTC encoding to Binary VLS | 2023-10-24 11:01:22.075 Delayed Data Feed | Sending logon request message. | 2023-10-24 11:01:22.075 MNQZ23_FUT_CME 1 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-10-24 11:01:22.079 Starting DelayedDownloadMonitoringTimer | 2023-10-24 11:01:22.102 Starting HDTimeoutTimer | 2023-10-24 11:01:22.102 Added historical Intraday data request for YMZ23_FUT_CME to the queue. | 2023-10-24 11:01:22.103 Intraday data recording state for symbol YMZ23_FUT_CME is set to download 'Pending'. | 2023-10-24 11:01:22.103 Triggering next historical data download in queue. | 2023-10-24 11:01:22.116 Delaying start of download for YMZ23_FUT_CME. | 2023-10-24 11:01:22.120 Added historical Intraday data request for mNQZ23_FUT_CME to the queue. | 2023-10-24 11:01:22.126 Intraday data recording state for symbol mNQZ23_FUT_CME is set to download 'Pending'. | 2023-10-24 11:01:22.126 Triggering next historical data download in queue. | 2023-10-24 11:01:22.126 Added historical Intraday data request for esZ23_FUT_CME to the queue. | 2023-10-24 11:01:22.153 Intraday data recording state for symbol esZ23_FUT_CME is set to download 'Pending'. | 2023-10-24 11:01:22.153 Triggering next historical data download in queue. | 2023-10-24 11:01:22.153 Added historical Intraday data request for NQZ23_FUT_CME to the queue. | 2023-10-24 11:01:22.258 Intraday data recording state for symbol NQZ23_FUT_CME is set to download 'Pending'. | 2023-10-24 11:01:22.258 Triggering next historical data download in queue. | 2023-10-24 11:01:22.258 Requesting market depth updates for: ESZ23_FUT_CME if supported. NumLevels=100 | 2023-10-24 11:01:22.283 Requesting market depth updates for: GCZ23_FUT_CME if supported. NumLevels=100 | 2023-10-24 11:01:22.283 Separate subscription for market depth updates not supported. GCZ23_FUT_CME | 2023-10-24 11:01:22.283 Requesting market depth updates for: MESZ23_FUT_CME if supported. NumLevels=100 | 2023-10-24 11:01:22.283 Requesting market depth updates for: MNQZ23_FUT_CME if supported. NumLevels=100 | 2023-10-24 11:01:22.283 Requesting market depth updates for: NQZ23_FUT_CME if supported. NumLevels=100 | 2023-10-24 11:01:22.283 Requesting market depth updates for: RTYZ23_FUT_CME if supported. NumLevels=100 | 2023-10-24 11:01:22.283 Requesting market depth updates for: YMZ23_FUT_CME if supported. NumLevels=100 | 2023-10-24 11:01:22.283 Added historical Intraday data request for MESZ23_FUT_CME to the queue. | 2023-10-24 11:01:22.312 Intraday data recording state for symbol MESZ23_FUT_CME is set to download 'Pending'. | 2023-10-24 11:01:22.312 Triggering next historical data download in queue. | 2023-10-24 11:01:22.312 Added historical Intraday data request for rtyZ23_FUT_CME to the queue. | 2023-10-24 11:01:22.316 Intraday data recording state for symbol rtyZ23_FUT_CME is set to download 'Pending'. | 2023-10-24 11:01:22.316 Triggering next historical data download in queue. | 2023-10-24 11:01:22.316 Added historical Intraday data request for GCZ23_FUT_CME to the queue. | 2023-10-24 11:01:22.318 Intraday data recording state for symbol GCZ23_FUT_CME is set to download 'Pending'. | 2023-10-24 11:01:22.318 Triggering next historical data download in queue. | 2023-10-24 11:01:22.318 Delayed Data Feed | Received logon response. | 2023-10-24 11:01:22.524 Delayed Data Feed | Server Name: SC Realtime Server. | 2023-10-24 11:01:22.524 Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-10-24 11:01:22.524 Delayed Data Feed | Successfully connected. | 2023-10-24 11:01:22.524 Delayed Data Feed | Trading is not supported. | 2023-10-24 11:01:22.524 Delayed Data Feed | Restarting real-time data updates for symbol: FDAXZ23-EUREX -> FDAX202312_FUT_EUREX | 2023-10-24 11:01:22.524 Denali Data Feed | Real-time data for symbol ESH23_FUT_CME is currently unavailable. | 2023-10-24 11:01:22.752 Denali Data Feed | Received security definition for symbol ESH23_FUT_CME | 2023-10-24 11:01:22.752 Denali Data Feed | Received security definition for symbol ESZ23_FUT_CME | 2023-10-24 11:01:22.752 Denali Data Feed | Received security definition for symbol NQZ23_FUT_CME | 2023-10-24 11:01:22.752 Denali Data Feed | Received security definition for symbol YMZ23_FUT_CME | 2023-10-24 11:01:22.752 Denali Data Feed | Received security definition for symbol MESZ23_FUT_CME | 2023-10-24 11:01:22.752 Denali Data Feed | Received security definition for symbol ZNZ23_FUT_CME | 2023-10-24 11:01:22.752 Denali Data Feed | Received security definition for symbol 6EZ23_FUT_CME | 2023-10-24 11:01:22.752 Denali Data Feed | Received security definition for symbol RTYZ23_FUT_CME | 2023-10-24 11:01:22.752 Denali Data Feed | Received security definition for symbol ZSX23_FUT_CME | 2023-10-24 11:01:22.752 Denali Data Feed | Received security definition for symbol XCZ23_FUT_CME | 2023-10-24 11:01:22.752 Denali Data Feed | Received security definition for symbol MNQZ23_FUT_CME | 2023-10-24 11:01:22.752 Denali Data Feed | Received security definition for symbol ZCZ23_FUT_CME | 2023-10-24 11:01:22.752 Denali Data Feed | Received security definition for symbol ZWZ23_FUT_CME | 2023-10-24 11:01:22.752 Denali Data Feed | Received security definition for symbol ESH24_FUT_CME | 2023-10-24 11:01:22.752 Denali Data Feed | Received security definition for symbol NQH24_FUT_CME | 2023-10-24 11:01:22.752 Denali Data Feed | Received security definition for symbol YMH24_FUT_CME | 2023-10-24 11:01:22.752 Denali Data Feed | Received security definition for symbol 6EH24_FUT_CME | 2023-10-24 11:01:22.752 Denali Data Feed | Received security definition for symbol ZTZ23_FUT_CME | 2023-10-24 11:01:22.752 Denali Data Feed | Received security definition for symbol ZTH24_FUT_CME | 2023-10-24 11:01:22.752 Denali Data Feed | Received security definition for symbol ZNH24_FUT_CME | 2023-10-24 11:01:22.752 Starting DelayedDownloadMonitoringTimer | 2023-10-24 11:01:22.850 Starting HDTimeoutTimer | 2023-10-24 11:01:22.850 Added historical Daily data request for ESZ23_FUT_CME to the queue. | 2023-10-24 11:01:22.850 Triggering next historical data download in queue. | 2023-10-24 11:01:22.929 HD Request # 1 | Downloading Historical Daily chart data for ESZ23_FUT_CME. Starting date: 2023-10-19. Service: sc_futures_direct.dtc.trading | 2023-10-24 11:01:22.945 Delayed Data Feed | Received security definition for symbol FDAXZ23-EUREX | 2023-10-24 11:01:22.946 Added historical Daily data request for NQZ23_FUT_CME to the queue. | 2023-10-24 11:01:23.005 Triggering next historical data download in queue. | 2023-10-24 11:01:23.005 Delayed Data Feed | Received logon response. | 2023-10-24 11:01:23.216 Delayed Data Feed | Server Name: SC Realtime Server. | 2023-10-24 11:01:23.216 Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-10-24 11:01:23.216 Delayed Data Feed | Successfully connected. | 2023-10-24 11:01:23.216 Delayed Data Feed | Trading is not supported. | 2023-10-24 11:01:23.216 Delayed Data Feed | Restarting real-time data updates for symbol: CLF24_FUT_CME -> CLF24 | 2023-10-24 11:01:23.216 Delayed Data Feed | Restarting real-time data updates for symbol: CLZ23_FUT_CME -> CLZ23 | 2023-10-24 11:01:23.216 Delayed Data Feed | Restarting real-time data updates for symbol: GCG24_FUT_CME -> GCG24 | 2023-10-24 11:01:23.216 Delayed Data Feed | Restarting real-time data updates for symbol: GCZ23_FUT_CME -> GCZ23. Market Depth data restarted. | 2023-10-24 11:01:23.216 Delayed Data Feed | Restarting real-time data updates for symbol: NGZ23_FUT_CME -> NGZ23 | 2023-10-24 11:01:23.216 Delayed Data Feed | Clearing market depth for GCZ23_FUT_CME | 2023-10-24 11:01:23.633 Delayed Data Feed | Received security definition for symbol CLF24_FUT_CME | 2023-10-24 11:01:23.633 Delayed Data Feed | Received security definition for symbol CLZ23_FUT_CME | 2023-10-24 11:01:23.633 Delayed Data Feed | Received security definition for symbol GCG24_FUT_CME | 2023-10-24 11:01:23.633 Delayed Data Feed | Received security definition for symbol GCZ23_FUT_CME | 2023-10-24 11:01:23.633 Delayed Data Feed | Received security definition for symbol NGZ23_FUT_CME | 2023-10-24 11:01:23.633 HD Request # 2 | Downloading Intraday chart data for YMZ23_FUT_CME to the file YMZ23_FUT_CME.scid. Service: cbot | 2023-10-24 11:01:27.111 HD Request # 2 | Download start date-time: 2023-10-24 10:52:34.000000. File last date-time: 2023-10-24 10:52:34.688000 | 2023-10-24 11:01:27.112 HD Request # 2 | Using server: ds26.sierracharts.com port 10150 | 2023-10-24 11:01:27.112 Socket (7) | Creating socket. | 2023-10-24 11:01:27.144 Socket (7) | New receive buffer size: 0 | 2023-10-24 11:01:27.144 Socket (7) | Connecting to IP: 142.215.17.188. | 2023-10-24 11:01:27.144 Mapping ZSF24_FUT_CME to ZSF24. Service code: cbot | 2023-10-24 11:01:27.426 Denali Data Feed | Starting real-time market data updates for: ZSF24_FUT_CME (ZSF24). ID: 29 Service code: cbot | 2023-10-24 11:01:27.426 Denali Data Feed | Requesting security definition data for: ZSF24_FUT_CME (ZSF24). ID: 29 | 2023-10-24 11:01:27.426 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ZSF24_FUT_CME | 2023-10-24 11:01:27.586 Teton CME Order Routing | Received security definition for symbol ZSF24_FUT_CME | 2023-10-24 11:01:27.586 ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. | 2023-10-24 11:01:28.561 ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2023-11-22"}. Success=true | 2023-10-24 11:01:35.196 HD Request # 2 | Setting DTC encoding to Binary VLS | 2023-10-24 11:01:36.197 HD Request # 2 | Sending historical data logon request message. | 2023-10-24 11:01:36.197 HD Request # 2 | Requesting Intraday data. Start date-time: 2023-10-24 10:52:34. Record interval: 0. Symbol: YMZ23 | 2023-10-24 11:01:37.046 HD Request # 2 | Decompressing data. | 2023-10-24 11:01:37.409 HD Request # 2 | Receiving Intraday data for YMZ23_FUT_CME starting at 2023-10-24 10:52:34.452000 | 2023-10-24 11:01:38.294 Socket (7) | CloseSocket call. | 2023-10-24 11:01:40.021 Socket (7) | Shutdown started. Waiting for graceful close. | 2023-10-24 11:01:40.021 Historical data download thread signaled to stop. | 2023-10-24 11:01:40.021 HD Request # 2 | Timestamp of first Intraday data file record written: 2023-10-24 10:52:35.079000. | 2023-10-24 11:01:40.021 HD Request # 2 | Received 7081 Intraday data records from 2023-10-24 10:52:34.452000 to 2023-10-24 11:01:37.087001 (9.0 minutes. Delay: 2.9 seconds) and wrote 7078 records for YMZ23_FUT_CME | 2023-10-24 11:01:40.021 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2023-10-24 14:01:37.087001 | 2023-10-24 11:01:40.023 HD Request # 2 | Completion time: 13s. | 2023-10-24 11:01:40.023 HD Request # 2 | Intraday data download complete for YMZ23_FUT_CME. Unique request ID: 1 | 2023-10-24 11:01:40.023 Removing historical data download ID 1. | 2023-10-24 11:01:40.023 Real-time Intraday chart data file updates started for YMZ23_FUT_CME | 2023-10-24 11:01:40.023 Intraday chart data file opened for YMZ23_FUT_CME | 2023-10-24 11:01:40.023 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2023-10-24 11:01:40.023 Triggering next historical data download in queue. | 2023-10-24 11:01:40.023 HD Request # 3 | Downloading Intraday chart data for mNQZ23_FUT_CME to the file mNQZ23_FUT_CME.scid. Service: cme | 2023-10-24 11:01:40.023 HD Request # 3 | Download start date-time: 2023-10-24 10:55:45.000000. File last date-time: 2023-10-24 10:55:45.685003 | 2023-10-24 11:01:40.023 HD Request # 3 | Using server: ds28.sierracharts.com port 10149 | 2023-10-24 11:01:40.023 Socket (5) | Creating socket. | 2023-10-24 11:01:40.023 Socket (5) | New receive buffer size: 0 | 2023-10-24 11:01:40.023 Socket (5) | Connecting to IP: 142.215.18.147. | 2023-10-24 11:01:40.023 HD Request # 3 | Setting DTC encoding to Binary VLS | 2023-10-24 11:01:40.721 HD Request # 3 | Sending historical data logon request message. | 2023-10-24 11:01:40.721 HD Request # 3 | Requesting Intraday data. Start date-time: 2023-10-24 10:55:45. Record interval: 0. Symbol: MNQZ23 | 2023-10-24 11:01:41.560 HD Request # 3 | Decompressing data. | 2023-10-24 11:01:41.908 HD Request # 1 | Requesting historical Daily data for ESZ23 starting at 2023-10-18. SC External HD service. | 2023-10-24 11:01:42.326 HD Request # 3 | Receiving Intraday data for mNQZ23_FUT_CME starting at 2023-10-24 10:55:45.056000 | 2023-10-24 11:01:42.424 HD Request # 1 | Receiving historical Daily data for ESZ23_FUT_CME starting at 2023-10-19. | 2023-10-24 11:01:42.986 HD Request # 1 | Writing historical Daily data to the file ESZ23_FUT_CME.dly. | 2023-10-24 11:01:42.987 HD Request # 1 | Bytes received: 247 | 2023-10-24 11:01:42.992 HD Request # 1 | Received 4 Daily data records from 2023-10-19 00:00:00 to 2023-10-23 00:00:00 (5.0 days) and wrote 3 records for ESZ23_FUT_CME | 2023-10-24 11:01:42.992 HD Request # 1 | Completion time: 20s. | 2023-10-24 11:01:42.998 HD Request # 1 | Daily data download complete for ESZ23_FUT_CME. Unique request ID: 8 | 2023-10-24 11:01:42.998 Removing historical data download ID 8. | 2023-10-24 11:01:42.998 Triggering next historical data download in queue. | 2023-10-24 11:01:42.998 HD Request # 4 | Downloading Historical Daily chart data for NQZ23_FUT_CME. Starting date: 2023-10-19. Service: sc_futures_direct.dtc.trading | 2023-10-24 11:01:43.001 ESZ23_FUT_CME[M] Daily #4 | Reloading chart. | 2023-10-24 11:01:43.004 ESZ23_FUT_CME[M] Weekly #1 | Reloading chart. | 2023-10-24 11:01:43.008 HD Request # 4 | Requesting historical Daily data for NQZ23 starting at 2023-10-18. SC External HD service. | 2023-10-24 11:01:46.542 HD Request # 4 | Receiving historical Daily data for NQZ23_FUT_CME starting at 2023-10-19. | 2023-10-24 11:01:47.061 HD Request # 4 | Writing historical Daily data to the file NQZ23_FUT_CME.dly. | 2023-10-24 11:01:47.061 HD Request # 4 | Bytes received: 245 | 2023-10-24 11:01:47.063 HD Request # 4 | Received 4 Daily data records from 2023-10-19 00:00:00 to 2023-10-23 00:00:00 (5.0 days) and wrote 3 records for NQZ23_FUT_CME | 2023-10-24 11:01:47.063 HD Request # 4 | Completion time: 5s. | 2023-10-24 11:01:47.067 HD Request # 4 | Daily data download complete for NQZ23_FUT_CME. Unique request ID: 9 | 2023-10-24 11:01:47.067 Removing historical data download ID 9. | 2023-10-24 11:01:47.067 No download requests in the queue to start downloads for. | 2023-10-24 11:01:47.068 NQZ23_FUT_CME[M] Daily #2 | Reloading chart. | 2023-10-24 11:01:47.082 Socket (7) | Socket gracefully closed by remote side. | 2023-10-24 11:01:52.083 Socket (7) | Closed. | 2023-10-24 11:01:52.083 Opened cached Intraday file: C:\SierraChart\Data\YMZ23_FUT_CME.scid. Thread ID: 8340 | 2023-10-24 11:01:58.333 Denali Data Feed | Clearing market depth for ESZ23_FUT_CME | 2023-10-24 11:02:34.549 Denali Data Feed | Clearing market depth for MESZ23_FUT_CME | 2023-10-24 11:02:34.549 Denali Data Feed | Received security definition for symbol ZBZ23_FUT_CME | 2023-10-24 11:02:34.549 Denali Data Feed | Received security definition for symbol ZBH24_FUT_CME | 2023-10-24 11:02:34.549 Denali Data Feed | Clearing market depth for MNQZ23_FUT_CME | 2023-10-24 11:02:34.549 Denali Data Feed | Clearing market depth for NQZ23_FUT_CME | 2023-10-24 11:02:34.549 Denali Data Feed | Clearing market depth for RTYZ23_FUT_CME | 2023-10-24 11:02:34.549 Denali Data Feed | Clearing market depth for YMZ23_FUT_CME | 2023-10-24 11:02:34.549 HD Request # 3 | Timestamp of first Intraday data file record written: 2023-10-24 10:55:45.754000. | 2023-10-24 11:02:41.781 Socket (5) | CloseSocket call. | 2023-10-24 11:03:47.170 Socket (5) | Shutdown started. Waiting for graceful close. | 2023-10-24 11:03:47.170 Historical data download thread signaled to stop. | 2023-10-24 11:03:47.170 HD Request # 3 | Received 44035 Intraday data records from 2023-10-24 10:55:45.056000 to 2023-10-24 11:03:46.913003 (8.0 minutes. Delay: 0.3 seconds) and wrote 44008 records for mNQZ23_FUT_CME | 2023-10-24 11:03:47.170 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2023-10-24 14:03:46.913003 | 2023-10-24 11:03:47.172 HD Request # 3 | Completion time: 2m 7s. | 2023-10-24 11:03:47.172 HD Request # 3 | Intraday data download complete for mNQZ23_FUT_CME. Unique request ID: 2 | 2023-10-24 11:03:47.172 Removing historical data download ID 2. | 2023-10-24 11:03:47.172 Real-time Intraday chart data file updates started for MNQZ23_FUT_CME | 2023-10-24 11:03:47.172 Intraday chart data file opened for MNQZ23_FUT_CME | 2023-10-24 11:03:47.172 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2023-10-24 11:03:47.172 Triggering next historical data download in queue. | 2023-10-24 11:03:47.172 HD Request # 5 | Downloading Intraday chart data for esZ23_FUT_CME to the file esZ23_FUT_CME.scid. Service: cme | 2023-10-24 11:03:47.172 HD Request # 5 | Download start date-time: 2023-10-24 10:53:39.000000. File last date-time: 2023-10-24 10:53:39.174004 | 2023-10-24 11:03:47.172 HD Request # 5 | Using server: ds23.sierracharts.com port 10150 | 2023-10-24 11:03:47.172 Socket (6) | Creating socket. | 2023-10-24 11:03:47.196 Socket (6) | New receive buffer size: 0 | 2023-10-24 11:03:47.196 Socket (6) | Connecting to IP: 142.215.17.190. | 2023-10-24 11:03:47.196 Socket (5) | Socket gracefully closed by remote side. | 2023-10-24 11:03:48.034 Socket (5) | Closed. | 2023-10-24 11:03:48.034 HD Request # 5 | Setting DTC encoding to Binary VLS | 2023-10-24 11:03:51.972 HD Request # 5 | Sending historical data logon request message. | 2023-10-24 11:03:51.972 Denali Data Feed | Received security definition for symbol ZSF24_FUT_CME | 2023-10-24 11:03:56.995 mNQZ23_FUT_CME[M] 1 Min #4 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2023-10-24 11:03:00. Next Bar Date Time: 2023-10-24 11:01:00. Filename: mNQZ23_FUT_CME.scid | 2023-10-24 11:03:57.127 MNQZ23_FUT_CME[M] 1 Min #4 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2023-10-24 11:03:00. Next Bar Date Time: 2023-10-24 11:01:00. Filename: MNQZ23_FUT_CME.scid | 2023-10-24 11:03:57.151 HD Request # 5 | Requesting Intraday data. Start date-time: 2023-10-24 10:53:39. Record interval: 0. Symbol: ESZ23 | 2023-10-24 11:03:58.980 Opened cached Intraday file: C:\SierraChart\Data\MNQZ23_FUT_CME.scid. Thread ID: 8340 | 2023-10-24 11:03:59.256 HD Request # 5 | Decompressing data. | 2023-10-24 11:03:59.330 HD Request # 5 | Receiving Intraday data for esZ23_FUT_CME starting at 2023-10-24 10:53:39.004000 | 2023-10-24 11:03:59.840 DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-10-24 11:04:15.061 * DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-10-24 11:04:15.061 DTC Client socket (1) | CloseSocket call. | 2023-10-24 11:04:15.061 DTC Client socket (1) | Max send buffers used during socket life: 7 | 2023-10-24 11:04:15.061 DTC Client socket (1) | Max send buffer size during socket life: 1526 | 2023-10-24 11:04:15.061 Denali Data Feed | Waiting for socket receive thread to end | 2023-10-24 11:04:15.061 DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-10-24 11:04:15.061 DTC Client socket (1) | Closed. | 2023-10-24 11:04:15.061 DTC Client socket (0) | CloseSocket call. | 2023-10-24 11:04:15.062 Denali Data Feed | Disconnected from the server. | 2023-10-24 11:04:15.062 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-24 11:04:15.062 Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 443 | 2023-10-24 11:04:17.061 DTC Client socket (1) | Creating socket. | 2023-10-24 11:04:17.067 DTC Client socket (1) | New receive buffer size: 0 | 2023-10-24 11:04:17.067 DTC Client socket (1) | Connecting to IP: 142.215.18.147. | 2023-10-24 11:04:17.067 Denali Data Feed | Network connection to server complete. | 2023-10-24 11:04:17.424 Denali Data Feed | Starting socket receive thread. | 2023-10-24 11:04:17.424 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-10-24 11:04:17.424 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-10-24 11:04:19.667 Denali Data Feed | Sending logon request message. | 2023-10-24 11:04:19.667 Denali Data Feed | Received logon response. | 2023-10-24 11:04:21.907 Denali Data Feed | Server Name: RealTimeServer. | 2023-10-24 11:04:21.907 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-10-24 11:04:21.907 Denali Data Feed | Logon error received from server: Maximum connections reached. | 2023-10-24 11:04:21.907 Denali Data Feed | Failed connections: 1 | 2023-10-24 11:04:21.907 Denali Data Feed | Waiting for socket receive thread to end | 2023-10-24 11:04:21.907 DTC Client socket (1) | CloseSocket call. | 2023-10-24 11:04:21.908 Denali Data Feed | Disconnected from the server. | 2023-10-24 11:04:21.908 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-24 11:04:21.908 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-10-24 11:04:21.908 DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-10-24 11:04:22.262 DTC Client socket (1) | Closed. | 2023-10-24 11:04:22.262 Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 10048 | 2023-10-24 11:04:23.906 DTC Client socket (1) | Creating socket. | 2023-10-24 11:04:23.930 DTC Client socket (1) | New receive buffer size: 0 | 2023-10-24 11:04:23.930 DTC Client socket (1) | Connecting to IP: 162.251.232.244. | 2023-10-24 11:04:23.930 Denali Data Feed | Network connection to server complete. | 2023-10-24 11:04:24.118 Denali Data Feed | Starting socket receive thread. | 2023-10-24 11:04:24.118 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-10-24 11:04:24.118 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-10-24 11:04:24.314 Denali Data Feed | Sending logon request message. | 2023-10-24 11:04:24.314 Denali Data Feed | Received logon response. | 2023-10-24 11:04:24.500 Denali Data Feed | Server Name: RealTimeServer. | 2023-10-24 11:04:24.500 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-10-24 11:04:24.500 Denali Data Feed | Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. | 2023-10-24 11:04:24.500 Denali Data Feed | Failed connections: 2 | 2023-10-24 11:04:24.500 Denali Data Feed | Waiting for socket receive thread to end | 2023-10-24 11:04:24.501 DTC Client socket (1) | CloseSocket call. | 2023-10-24 11:04:24.501 Denali Data Feed | Disconnected from the server. | 2023-10-24 11:04:24.501 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-24 11:04:24.501 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-10-24 11:04:24.501 DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-10-24 11:04:24.711 DTC Client socket (1) | Closed. | 2023-10-24 11:04:24.712 Denali Data Feed | Connecting to the server ds26.sierracharts.com. Port 10048 | 2023-10-24 11:04:26.504 DTC Client socket (1) | Creating socket. | 2023-10-24 11:04:26.505 DTC Client socket (1) | New receive buffer size: 0 | 2023-10-24 11:04:26.505 DTC Client socket (1) | Connecting to IP: 142.215.17.188. | 2023-10-24 11:04:26.505 Denali Data Feed | Network connection to server complete. | 2023-10-24 11:04:26.875 Denali Data Feed | Starting socket receive thread. | 2023-10-24 11:04:26.875 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-10-24 11:04:26.875 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-10-24 11:04:27.248 Denali Data Feed | Sending logon request message. | 2023-10-24 11:04:27.248 Denali Data Feed | Received logon response. | 2023-10-24 11:04:29.034 Denali Data Feed | Server Name: RealTimeServer. | 2023-10-24 11:04:29.034 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-10-24 11:04:29.034 Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-10-24 11:04:29.034 Denali Data Feed | Failed connections: 3 | 2023-10-24 11:04:29.034 Denali Data Feed | Waiting for socket receive thread to end | 2023-10-24 11:04:29.034 DTC Client socket (1) | CloseSocket call. | 2023-10-24 11:04:29.035 Denali Data Feed | Disconnected from the server. | 2023-10-24 11:04:29.035 Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-10-24 11:04:29.035 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-10-24 11:04:29.035 DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-10-24 11:04:29.405 DTC Client socket (1) | Closed. | 2023-10-24 11:04:29.405 |
| [2023-10-24 14:36:17] |
| Sierra_Chart Engineering - Posts: 17182 |
|
This is the problem: Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-10-24 11:04:29.034
Refer to: Denali Exchange Data Feed: Connections We also see there are some out of order timestamp issues: NQZ23_FUT_CME 1 Min #4 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2023-10-24 10:32:00. Next Bar Date Time: 2023-10-24 10:30:00. Filename: NQZ23_FUT_CME.scid | 2023-10-24 11:01:16.685
To resolve: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-24 14:36:38
|
| [2023-10-26 15:02:13] |
| greenlumber - Posts: 6 |
|
Thanks, but the double instance was me trying to see if the problem would occur on another computer. After using only one and doing as recommended, downloading all data again, it worked perfectly yesterday, but then, out of the blue today, it started happening again, this is the Message Log of the original problem when it happens (I am using a Windows 11, Samsing GalaxyBook3). Any help is VERY appreciated! thank you so much, Out of the blue it stops updating, and this happens (sometimes, like right now, it goes back to working 1 to 5 minutes later. Sometimes hours later only) - Message log: No download requests in the queue to start downloads for. | 2023-10-26 11:55:07.558 Socket (4) | Socket gracefully closed by remote side. | 2023-10-26 11:55:07.717 Socket (4) | Closed. | 2023-10-26 11:55:07.717 Opened cached Intraday file: C:\SierraChart\Data\YMZ23_FUT_CME.scid. Thread ID: 19576 | 2023-10-26 11:55:11.295 DTC Client socket (3) | Socket gracefully closed by remote side. | 2023-10-26 11:55:28.495 DTC Client socket (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-10-26 11:55:28.495 * DTC Client socket (3) | CloseSocket call. | 2023-10-26 11:55:28.495 Delayed Data Feed | Waiting for socket receive thread to end | 2023-10-26 11:55:28.495 DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-10-26 11:55:28.495 DTC Client socket (3) | Closed. | 2023-10-26 11:55:28.495 DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:55:28.496 Delayed Data Feed | Disconnected from the server. | 2023-10-26 11:55:28.496 Delayed Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:55:28.496 Delayed Data Feed | Connecting to the server ds28.sierracharts.com. Port 10043 | 2023-10-26 11:55:30.505 DTC Client socket (3) | Creating socket. | 2023-10-26 11:55:30.512 DTC Client socket (3) | New receive buffer size: 0 | 2023-10-26 11:55:30.512 DTC Client socket (3) | Connecting to IP: 142.215.18.147. | 2023-10-26 11:55:30.512 DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-10-26 11:55:49.739 * DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-10-26 11:55:49.740 DTC Client socket (2) | CloseSocket call. | 2023-10-26 11:55:49.740 DTC Client socket (2) | Max send buffers used during socket life: 4 | 2023-10-26 11:55:49.740 DTC Client socket (2) | Max send buffer size during socket life: 638 | 2023-10-26 11:55:49.740 DTC Client socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-10-26 11:55:49.740 DTC Client socket (2) | Closed. | 2023-10-26 11:55:49.740 Denali Data Feed | Waiting for socket receive thread to end | 2023-10-26 11:55:49.740 DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:55:49.741 Denali Data Feed | Disconnected from the server. | 2023-10-26 11:55:49.741 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:55:49.741 DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:55:51.547 * DTC Client socket (3) | CloseSocket call. | 2023-10-26 11:55:51.547 Delayed Data Feed | Failed connections: 1 | 2023-10-26 11:55:51.547 DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:55:51.547 Delayed Data Feed | Disconnected from the server. | 2023-10-26 11:55:51.547 Delayed Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:55:51.547 DTC Client socket (3) | Closed. | 2023-10-26 11:55:51.547 Denali Data Feed | Connecting to the server ds31-2.sierracharts.com. Port 443 | 2023-10-26 11:55:51.751 DTC Client socket (2) | Creating socket. | 2023-10-26 11:55:51.756 DTC Client socket (2) | New receive buffer size: 0 | 2023-10-26 11:55:51.756 DTC Client socket (2) | Connecting to IP: 142.215.18.108. | 2023-10-26 11:55:51.756 Delayed Data Feed | Connecting to the server ds28.sierracharts.com. Port 10043 | 2023-10-26 11:55:53.543 DTC Client socket (3) | Creating socket. | 2023-10-26 11:55:53.544 DTC Client socket (3) | New receive buffer size: 0 | 2023-10-26 11:55:53.544 DTC Client socket (3) | Connecting to IP: 142.215.18.147. | 2023-10-26 11:55:53.544 DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:56:12.813 * DTC Client socket (2) | CloseSocket call. | 2023-10-26 11:56:12.814 Denali Data Feed | Failed connections: 1 | 2023-10-26 11:56:12.814 DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:56:12.814 Denali Data Feed | Disconnected from the server. | 2023-10-26 11:56:12.814 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:56:12.814 DTC Client socket (2) | Closed. | 2023-10-26 11:56:12.814 DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:56:14.587 * DTC Client socket (3) | CloseSocket call. | 2023-10-26 11:56:14.587 Delayed Data Feed | Failed connections: 2 | 2023-10-26 11:56:14.587 DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:56:14.587 Delayed Data Feed | Disconnected from the server. | 2023-10-26 11:56:14.587 Delayed Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:56:14.588 DTC Client socket (3) | Closed. | 2023-10-26 11:56:14.588 Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 10048 | 2023-10-26 11:56:14.807 DTC Client socket (2) | Creating socket. | 2023-10-26 11:56:14.813 DTC Client socket (2) | New receive buffer size: 0 | 2023-10-26 11:56:14.813 DTC Client socket (2) | Connecting to IP: 142.215.18.147. | 2023-10-26 11:56:14.813 Delayed Data Feed | Connecting to the server ds26.sierracharts.com. Port 10043 | 2023-10-26 11:56:16.598 DTC Client socket (3) | Creating socket. | 2023-10-26 11:56:16.599 DTC Client socket (3) | New receive buffer size: 0 | 2023-10-26 11:56:16.599 DTC Client socket (3) | Connecting to IP: 142.215.17.188. | 2023-10-26 11:56:16.599 DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:56:35.862 * DTC Client socket (2) | CloseSocket call. | 2023-10-26 11:56:35.862 Denali Data Feed | Failed connections: 2 | 2023-10-26 11:56:35.862 DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:56:35.862 Denali Data Feed | Disconnected from the server. | 2023-10-26 11:56:35.862 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:56:35.862 DTC Client socket (2) | Closed. | 2023-10-26 11:56:35.862 DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:56:37.644 * DTC Client socket (3) | CloseSocket call. | 2023-10-26 11:56:37.645 Delayed Data Feed | Failed connections: 3 | 2023-10-26 11:56:37.645 DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:56:37.645 Delayed Data Feed | Disconnected from the server. | 2023-10-26 11:56:37.645 Delayed Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:56:37.645 DTC Client socket (3) | Closed. | 2023-10-26 11:56:37.645 Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 443 | 2023-10-26 11:56:37.861 DTC Client socket (2) | Creating socket. | 2023-10-26 11:56:37.868 DTC Client socket (2) | New receive buffer size: 0 | 2023-10-26 11:56:37.868 DTC Client socket (2) | Connecting to IP: 142.215.18.147. | 2023-10-26 11:56:37.868 Delayed Data Feed | Connecting to the server ds13.sierracharts.com. Port 10043 | 2023-10-26 11:56:39.649 DTC Client socket (3) | Creating socket. | 2023-10-26 11:56:39.707 DTC Client socket (3) | New receive buffer size: 0 | 2023-10-26 11:56:39.707 DTC Client socket (3) | Connecting to IP: 162.251.232.244. | 2023-10-26 11:56:39.707 Delayed Data Feed | Network connection to server complete. | 2023-10-26 11:56:39.889 Delayed Data Feed | Starting socket receive thread. | 2023-10-26 11:56:39.889 Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-10-26 11:56:39.889 Delayed Data Feed | Setting DTC encoding to Binary VLS | 2023-10-26 11:56:40.098 Delayed Data Feed | Sending logon request message. | 2023-10-26 11:56:40.098 Delayed Data Feed | Received logon response. | 2023-10-26 11:56:40.284 Delayed Data Feed | Server Name: RealTimeServer. | 2023-10-26 11:56:40.284 Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-10-26 11:56:40.284 Delayed Data Feed | Logon error received from server: Data service (sc_delayed_exchange.datafeed) is disabled or unsupported. A software update may be necessary. | 2023-10-26 11:56:40.284 Delayed Data Feed | Failed connections: 4 | 2023-10-26 11:56:40.284 Delayed Data Feed | Waiting for socket receive thread to end | 2023-10-26 11:56:40.284 DTC Client socket (3) | CloseSocket call. | 2023-10-26 11:56:40.285 Delayed Data Feed | Disconnected from the server. | 2023-10-26 11:56:40.285 Delayed Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:56:40.285 DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2023-10-26 11:56:40.285 DTC Client socket (3) | Socket gracefully closed by remote side. | 2023-10-26 11:56:40.465 DTC Client socket (3) | Closed. | 2023-10-26 11:56:40.465 Delayed Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10043 | 2023-10-26 11:56:42.278 DTC Client socket (3) | Creating socket. | 2023-10-26 11:56:42.343 DTC Client socket (3) | New receive buffer size: 0 | 2023-10-26 11:56:42.343 DTC Client socket (3) | Connecting to IP: 142.215.18.148. | 2023-10-26 11:56:42.343 DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:56:58.909 * DTC Client socket (2) | CloseSocket call. | 2023-10-26 11:56:58.909 Denali Data Feed | Failed connections: 3 | 2023-10-26 11:56:58.909 DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:56:58.909 Denali Data Feed | Disconnected from the server. | 2023-10-26 11:56:58.909 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:56:58.909 DTC Client socket (2) | Closed. | 2023-10-26 11:56:58.910 Denali Data Feed | Connecting to the server ds26.sierracharts.com. Port 443 | 2023-10-26 11:57:00.904 DTC Client socket (2) | Creating socket. | 2023-10-26 11:57:00.905 DTC Client socket (2) | New receive buffer size: 0 | 2023-10-26 11:57:00.905 DTC Client socket (2) | Connecting to IP: 142.215.17.188. | 2023-10-26 11:57:00.905 DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:57:03.385 * DTC Client socket (3) | CloseSocket call. | 2023-10-26 11:57:03.385 Delayed Data Feed | Failed connections: 5 | 2023-10-26 11:57:03.385 DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:57:03.385 Delayed Data Feed | Disconnected from the server. | 2023-10-26 11:57:03.385 Delayed Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:57:03.385 DTC Client socket (3) | Closed. | 2023-10-26 11:57:03.385 Delayed Data Feed | Connecting to the server ds26-2.sierracharts.com. Port 10043 | 2023-10-26 11:57:05.410 DTC Client socket (3) | Creating socket. | 2023-10-26 11:57:05.437 DTC Client socket (3) | New receive buffer size: 0 | 2023-10-26 11:57:05.437 DTC Client socket (3) | Connecting to IP: 142.215.17.189. | 2023-10-26 11:57:05.437 DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:57:21.937 * DTC Client socket (2) | CloseSocket call. | 2023-10-26 11:57:21.937 Denali Data Feed | Failed connections: 4 | 2023-10-26 11:57:21.937 DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:57:21.937 Denali Data Feed | Disconnected from the server. | 2023-10-26 11:57:21.937 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:57:21.937 DTC Client socket (2) | Closed. | 2023-10-26 11:57:21.937 Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 10048 | 2023-10-26 11:57:23.933 DTC Client socket (2) | Creating socket. | 2023-10-26 11:57:23.934 DTC Client socket (2) | New receive buffer size: 0 | 2023-10-26 11:57:23.934 DTC Client socket (2) | Connecting to IP: 162.251.232.244. | 2023-10-26 11:57:23.934 Denali Data Feed | Network connection to server complete. | 2023-10-26 11:57:24.136 Denali Data Feed | Starting socket receive thread. | 2023-10-26 11:57:24.136 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-10-26 11:57:24.136 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-10-26 11:57:24.324 Denali Data Feed | Sending logon request message. | 2023-10-26 11:57:24.324 Denali Data Feed | Received logon response. | 2023-10-26 11:57:24.529 Denali Data Feed | Server Name: RealTimeServer. | 2023-10-26 11:57:24.529 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-10-26 11:57:24.529 Denali Data Feed | Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. | 2023-10-26 11:57:24.529 Denali Data Feed | Failed connections: 5 | 2023-10-26 11:57:24.529 Denali Data Feed | Waiting for socket receive thread to end | 2023-10-26 11:57:24.529 DTC Client socket (2) | CloseSocket call. | 2023-10-26 11:57:24.530 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-10-26 11:57:24.530 Denali Data Feed | Disconnected from the server. | 2023-10-26 11:57:24.530 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:57:24.530 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-10-26 11:57:24.718 DTC Client socket (2) | Closed. | 2023-10-26 11:57:24.718 DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:57:26.476 * DTC Client socket (3) | CloseSocket call. | 2023-10-26 11:57:26.476 Delayed Data Feed | Failed connections: 6 | 2023-10-26 11:57:26.476 DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:57:26.476 Delayed Data Feed | Disconnected from the server. | 2023-10-26 11:57:26.476 Delayed Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:57:26.476 DTC Client socket (3) | Closed. | 2023-10-26 11:57:26.476 Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 443 | 2023-10-26 11:57:26.538 DTC Client socket (2) | Creating socket. | 2023-10-26 11:57:26.545 DTC Client socket (2) | New receive buffer size: 0 | 2023-10-26 11:57:26.545 DTC Client socket (2) | Connecting to IP: 142.215.18.148. | 2023-10-26 11:57:26.545 Delayed Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10043 | 2023-10-26 11:57:28.493 DTC Client socket (3) | Creating socket. | 2023-10-26 11:57:28.494 DTC Client socket (3) | New receive buffer size: 0 | 2023-10-26 11:57:28.494 DTC Client socket (3) | Connecting to IP: 142.215.18.148. | 2023-10-26 11:57:28.494 DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:57:47.585 * DTC Client socket (2) | CloseSocket call. | 2023-10-26 11:57:47.585 Denali Data Feed | Failed connections: 6 | 2023-10-26 11:57:47.586 DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:57:47.586 Denali Data Feed | Disconnected from the server. | 2023-10-26 11:57:47.586 Denali Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:57:47.586 DTC Client socket (2) | Closed. | 2023-10-26 11:57:47.586 DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-26 11:57:49.540 * DTC Client socket (3) | CloseSocket call. | 2023-10-26 11:57:49.540 Delayed Data Feed | Failed connections: 7 | 2023-10-26 11:57:49.540 DTC Client socket (0) | CloseSocket call. | 2023-10-26 11:57:49.540 Delayed Data Feed | Disconnected from the server. | 2023-10-26 11:57:49.540 Delayed Data Feed | Data feed disconnected. Will reconnect in 2 seconds. | 2023-10-26 11:57:49.540 DTC Client socket (3) | Closed. | 2023-10-26 11:57:49.541 Denali Data Feed | Connecting to the server ds26-2.sierracharts.com. Port 10048 | 2023-10-26 11:57:49.584 DTC Client socket (2) | Creating socket. | 2023-10-26 11:57:49.586 DTC Client socket (2) | New receive buffer size: 0 | 2023-10-26 11:57:49.586 DTC Client socket (2) | Connecting to IP: 142.215.17.189. | 2023-10-26 11:57:49.586 Delayed Data Feed | Connecting to the server ds23-2.sierracharts.com. Port 10043 | 2023-10-26 11:57:51.531 DTC Client socket (3) | Creating socket. | 2023-10-26 11:57:51.537 DTC Client socket (3) | New receive buffer size: 0 | 2023-10-26 11:57:51.537 DTC Client socket (3) | Connecting to IP: 142.215.17.187. | 2023-10-26 11:57:51.537 |
| [2023-10-26 15:40:14] |
| John - SC Support - Posts: 36300 |
|
You have the following errors: DTC Client socket (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine.
DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
You have connectivity issues. Refer to the following: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-10-26 16:58:26] |
| Sierra_Chart Engineering - Posts: 17182 |
|
Looks like a firewall is blocking the connection. Also refer to the prior post.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-26 16:58:35
|
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