Support Board
Date/Time: Tue, 26 Nov 2024 20:36:11 +0000
Post From: SC appears to be connected, but is does not update charts, nor quote boards
| [2023-10-24 14:36:17] |
| Sierra_Chart Engineering - Posts: 17184 |
|
This is the problem: Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-10-24 11:04:29.034
Refer to: Denali Exchange Data Feed: Connections We also see there are some out of order timestamp issues: NQZ23_FUT_CME 1 Min #4 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2023-10-24 10:32:00. Next Bar Date Time: 2023-10-24 10:30:00. Filename: NQZ23_FUT_CME.scid | 2023-10-24 11:01:16.685
To resolve: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-24 14:36:38
|