Support Board
Date/Time: Mon, 21 Apr 2025 23:30:18 +0000
4TH INSTANCE FREEZING USING THIS CHARTBOOK
View Count: 379
| [2023-02-16 16:45:19] |
| User475663 - Posts: 12 |
|
This chartbook keeps freezing I have tried safe mode and still freezes. Reading Internal Order ID file. | 2023-02-15 09:30:06.841 Reading Trade Orders file. | 2023-02-15 09:30:06.934 Reading Trade Positions file. | 2023-02-15 09:30:06.936 Reading Trade Account Data files. | 2023-02-15 09:30:06.937 UDPListener (1872). Port 22904 | Error binding to UDP port: 22904. Windows error code 10048: Only one usage of each socket address (protocol/network address/port) is normally permitted. | 2023-02-15 09:30:06.944 Software version: 2479 64-bit | 2023-02-15 09:30:06.944 OpenGL enabled (Intel/Intel(R) UHD Graphics 630) | 2023-02-15 09:30:06.945 Primary Thread ID: 4600 | 2023-02-15 09:30:06.945 Usage end date: 2023-03-02 | 2023-02-15 09:30:06.945 Enabled for: Advanced Features 2. | 2023-02-15 09:30:06.945 Enabled for: Sierra Chart Historical Data Service. | 2023-02-15 09:30:06.945 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-02-15 09:30:06.945 Enabled for: Delayed Denali Exchange Data Feed. | 2023-02-15 09:30:06.945 Enabled for exchange2: CME | 2023-02-15 09:30:06.945 Enabled for exchange2: fairx_exchange.data | 2023-02-15 09:30:06.945 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-02-15 09:30:06.945 Current selected Data/Trading service: DTC - Sub Instance | 2023-02-15 09:30:06.945 Custom symbol settings values: enabled | 2023-02-15 09:30:06.945 Chart Update Interval: 10 | 2023-02-15 09:30:06.945 Intraday Data Storage Time Unit: 0 | 2023-02-15 09:30:06.945 Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-02-15 09:30:06.945 2023-02-15 17:30:06 Local computer time in UTC | 2023-02-15 09:30:06.945 2023-02-15 09:30:06 Local computer time in SC Time Zone | 2023-02-15 09:30:06.945 2023-02-15 17:30:05 Server time in UTC | 2023-02-15 09:30:06.945 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-02-15 09:30:06.945 Program path: D:\SC\SierraChartInstance_4\ | 2023-02-15 09:30:06.945 Data Files path: D:\SC\SierraChartInstance_4\Data\ | 2023-02-15 09:30:06.945 OS Version Number: 10.0 | 2023-02-15 09:30:06.945 Locale Setting: C | 2023-02-15 09:30:06.945 DLLs: auto_risk_reward_64.dll, balance_zone_lines_64.dll, Convergent_64.dll, gc5150_Studies_2431_64.dll, Inventory_64.dll, MomentumbyLevels_64.dll, mpmBubbles_64.dll, Smaug_SC_Library_64.dll, UserContributedStudies_64.dll, ZonesByLevels_64.dll | 2023-02-15 09:30:06.947 Allowed protected custom studies: Smaug_SC_Library, zyp_app | 2023-02-15 09:30:06.947 Crash reporter started: true | 2023-02-15 09:30:06.947 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-02-15 09:30:06.978 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-02-15 09:30:07.152 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-02-15 09:30:07.152 Received 5 login tokens. | 2023-02-15 09:30:07.527 Requesting current Date-Time from Sierra Chart server. | 2023-02-15 09:30:10.463 Received Date-time from server. Delay adjusted UTC Date-time: 2023-02-15 17:30:11.632. Round-trip delay: 00:00:00.361 | 2023-02-15 09:30:11.187 Computer time to server time difference: -00:00:00.445 | 2023-02-15 09:30:11.187 Successfully set the system Date-time to: 2023-02-15 17:30:11.632 UTC. | 2023-02-15 09:30:11.633 Files to Open on Startup | Opening file: 3times.Cht | 2023-02-15 09:30:12.201 Loading DLL: D:\SC\SierraChartInstance_4\Data\gc5150_Studies.dll (gc5150_Studies_2431_64.dll). Handle: 7ff946860000 | 2023-02-15 09:30:12.224 F.US.EPH23 [CB] Weekly #12 | Reloading chart. | 2023-02-15 09:30:12.238 F.US.EPH23 [CB] Weekly #12 | Performing continuous chart historical Daily data download for symbol F.US.EPH23 starting at last date in file. | 2023-02-15 09:30:12.498 Starting DelayedDownloadMonitoringTimer | 2023-02-15 09:30:12.498 Starting HDTimeoutTimer | 2023-02-15 09:30:12.498 Added historical Daily data request for F.US.EPH23 to the queue. | 2023-02-15 09:30:12.498 Triggering next historical data download in queue. | 2023-02-15 09:30:12.498 F.US.EPH23 [CB] Weekly #12 | Waiting for historical downloads to complete with the IDs: 1, | 2023-02-15 09:30:12.819 F.US.EPH23 [CB] Daily #1 | Reloading chart. | 2023-02-15 09:30:12.835 F.US.EPH23 [CB] Daily #1 | Waiting for historical downloads to complete with the IDs: 1, | 2023-02-15 09:30:13.181 F.US.EPH23 [CB] 240 Min #6 | Reloading chart. | 2023-02-15 09:30:13.222 F.US.EPH23 [CB] 240 Min #6 | Waiting for historical downloads to complete with the IDs: 1, | 2023-02-15 09:30:13.277 F.US.EPH23 [CB] 60 Min #2 | Reloading chart. | 2023-02-15 09:30:13.297 F.US.EPH23 [CB] 60 Min #2 | Waiting for historical downloads to complete with the IDs: 1, | 2023-02-15 09:30:13.302 F.US.EPH23 [CB] 15 Min #4 | Reloading chart. | 2023-02-15 09:30:13.845 F.US.EPH23 [CB] 15 Min #4 | Waiting for historical downloads to complete with the IDs: 1, | 2023-02-15 09:30:13.850 F.US.EPh23 [CB] 5 Min #3 | Reloading chart. | 2023-02-15 09:30:13.869 F.US.EPh23 [CB] 5 Min #3 | Waiting for historical downloads to complete with the IDs: 1, | 2023-02-15 09:30:13.874 F.US.EPh23/F.US.MESH23 1 Min #11 | Reloading chart. | 2023-02-15 09:30:13.926 F.US.EPh23/F.US.MESH23 [CB] 1 Min #7 | Reloading chart. | 2023-02-15 09:30:14.150 F.US.EPh23/F.US.MESH23 [CB] 1 Min #7 | Waiting for historical downloads to complete with the IDs: 1, | 2023-02-15 09:30:14.163 F.US.EPH23 [CB] #13 | Reloading chart. | 2023-02-15 09:30:14.234 F.US.EPH23 [CB] #13 | Waiting for historical downloads to complete with the IDs: 1, | 2023-02-15 09:30:14.246 F.US.EPH23 [CB] #14 | Reloading chart. | 2023-02-15 09:30:14.272 F.US.EPH23 [CB] #14 | Waiting for historical downloads to complete with the IDs: 1, | 2023-02-15 09:30:14.285 F.US.EPH23 [CB] 15 Min #8 | Reloading chart. | 2023-02-15 09:30:14.316 F.US.EPH23 [CB] 15 Min #8 | Waiting for historical downloads to complete with the IDs: 1, | 2023-02-15 09:30:14.321 F.US.EPh23/F.US.MESH23 [CB] 30 Sec #5 | Reloading chart. | 2023-02-15 09:30:14.354 F.US.EPh23/F.US.MESH23 [CB] 30 Sec #5 | Waiting for historical downloads to complete with the IDs: 1, | 2023-02-15 09:30:14.367 Using symbol data fast lookup vector | 2023-02-15 09:30:14.408 HD Request # 1 | Downloading Historical Daily chart data for F.US.EPH23. Starting date: 2023-02-10. Service: DTCSubInstance | 2023-02-15 09:30:14.409 HD Request # 1 | Using server: 127.0.0.1 port 11098 | 2023-02-15 09:30:14.409 Socket (1) | Creating socket. | 2023-02-15 09:30:14.409 Socket (1) | New receive buffer size: 5242880 | 2023-02-15 09:30:14.409 Socket (1) | Connecting to IP: 127.0.0.1. | 2023-02-15 09:30:14.409 HD Request # 1 | Setting DTC encoding to Binary VLS | 2023-02-15 09:30:14.419 HD Request # 1 | Sending historical data logon request message. | 2023-02-15 09:30:14.419 HD Request # 1 | Requesting historical Daily data starting at 2023-02-10. | 2023-02-15 09:30:14.420 HD Request # 1 | Decompressing data. | 2023-02-15 09:30:14.420 HD Request # 1 | Receiving historical Daily data for F.US.EPH23 starting at 2023-02-10. | 2023-02-15 09:30:14.422 HD Request # 1 | Writing historical Daily data to the file F.US.EPH23.dly. | 2023-02-15 09:30:14.422 Socket (1) | CloseSocket call. | 2023-02-15 09:30:14.424 Socket (1) | Shutdown started. Waiting for graceful close. | 2023-02-15 09:30:14.424 Socket (1) | Socket gracefully closed by remote side. | 2023-02-15 09:30:14.425 Socket (1) | Closed. | 2023-02-15 09:30:14.425 Historical data download thread signaled to stop. | 2023-02-15 09:30:14.428 HD Request # 1 | Received 3 Daily data records from 2023-02-10 00:00:00 to 2023-02-14 00:00:00 (5.0 days) and wrote 3 records for F.US.EPH23 | 2023-02-15 09:30:14.428 HD Request # 1 | Completion time: 0s. | 2023-02-15 09:30:14.428 HD Request # 1 | Daily data download complete for F.US.EPH23. Unique request ID: 1 | 2023-02-15 09:30:14.428 Removing historical data download ID 1. | 2023-02-15 09:30:14.428 Triggering next historical data download in queue. | 2023-02-15 09:30:14.428 No download requests in the queue to start downloads for. | 2023-02-15 09:30:14.428 F.US.EPH23 [CB] Weekly #12 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-02-15 09:30:14.566 F.US.EPH23 [CB] Weekly #12 | Reloading chart. | 2023-02-15 09:30:14.571 F.US.EPH23 [CB] Daily #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-02-15 09:30:14.920 F.US.EPH23 [CB] Daily #1 | Reloading chart. | 2023-02-15 09:30:14.921 F.US.EPH23 [CB] 240 Min #6 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-02-15 09:30:15.230 F.US.EPH23 [CB] 240 Min #6 | Reloading chart. | 2023-02-15 09:30:15.231 F.US.EPH23 [CB] 60 Min #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-02-15 09:30:15.255 F.US.EPH23 [CB] 60 Min #2 | Reloading chart. | 2023-02-15 09:30:15.296 F.US.EPH23 [CB] 15 Min #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-02-15 09:30:15.315 F.US.EPH23 [CB] 15 Min #4 | Reloading chart. | 2023-02-15 09:30:15.315 F.US.EPh23 [CB] 5 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-02-15 09:30:15.320 F.US.EPh23 [CB] 5 Min #3 | Reloading chart. | 2023-02-15 09:30:15.321 Added historical Intraday data request for F.US.EPh23 to the queue. | 2023-02-15 09:30:15.325 Intraday data recording state for symbol F.US.EPh23 is set to download 'Pending'. | 2023-02-15 09:30:15.325 Triggering next historical data download in queue. | 2023-02-15 09:30:15.325 HD Request # 2 | Downloading Intraday chart data for F.US.EPh23 to the file F.US.EPh23.scid. Service: DTCSubInstance | 2023-02-15 09:30:15.325 HD Request # 2 | Download start date-time: 2023-02-15 08:12:04.000000. File last date-time: 2023-02-15 08:12:04.478007 | 2023-02-15 09:30:15.325 HD Request # 2 | Using server: 127.0.0.1 port 11098 | 2023-02-15 09:30:15.325 Socket (1) | Creating socket. | 2023-02-15 09:30:15.325 Socket (1) | New receive buffer size: 5242880 | 2023-02-15 09:30:15.325 Socket (1) | Connecting to IP: 127.0.0.1. | 2023-02-15 09:30:15.325 F.US.EPh23/F.US.MESH23 [CB] 1 Min #7 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-02-15 09:30:15.341 F.US.EPh23/F.US.MESH23 [CB] 1 Min #7 | Reloading chart. | 2023-02-15 09:30:15.349 HD Request # 2 | Setting DTC encoding to Binary VLS | 2023-02-15 09:30:15.356 HD Request # 2 | Sending historical data logon request message. | 2023-02-15 09:30:15.356 HD Request # 2 | Requesting Intraday data. Start date-time: 2023-02-15 08:12:04. Record interval: 0. Symbol: F.US.EPh23 | 2023-02-15 09:30:15.356 HD Request # 2 | Decompressing data. | 2023-02-15 09:30:15.358 HD Request # 2 | Receiving Intraday data for F.US.EPh23 starting at 2023-02-15 08:12:04.012000 | 2023-02-15 09:30:15.386 F.US.EPH23 [CB] #13 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-02-15 09:30:15.389 F.US.EPH23 [CB] #13 | Reloading chart. | 2023-02-15 09:30:15.427 F.US.EPH23 [CB] #14 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-02-15 09:30:15.453 F.US.EPH23 [CB] #14 | Reloading chart. | 2023-02-15 09:30:15.455 HD Request # 2 | Timestamp of first Intraday data file record written: 2023-02-15 08:12:05.372000. | 2023-02-15 09:30:15.479 F.US.EPH23 [CB] 15 Min #8 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-02-15 09:30:15.555 F.US.EPH23 [CB] 15 Min #8 | Reloading chart. | 2023-02-15 09:30:15.608 F.US.EPh23/F.US.MESH23 [CB] 30 Sec #5 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-02-15 09:30:15.698 F.US.EPh23/F.US.MESH23 [CB] 30 Sec #5 | Reloading chart. | 2023-02-15 09:30:15.766 F.US.EPH23 [CB] Weekly #12 | Reloading chart. | 2023-02-15 09:30:15.828 Socket (1) | CloseSocket call. | 2023-02-15 09:30:15.964 Socket (1) | Shutdown started. Waiting for graceful close. | 2023-02-15 09:30:15.965 Socket (1) | Socket gracefully closed by remote side. | 2023-02-15 09:30:15.965 Socket (1) | Closed. | 2023-02-15 09:30:15.965 Historical data download thread signaled to stop. | 2023-02-15 09:30:17.338 HD Request # 2 | Received 146275 Intraday data records from 2023-02-15 08:12:04.012000 to 2023-02-15 09:30:13.681000 (78.2 minutes) and wrote 146255 records for F.US.EPh23 | 2023-02-15 09:30:17.339 HD Request # 2 | Completion time: 2s. | 2023-02-15 09:30:17.339 HD Request # 2 | Intraday data download complete for F.US.EPh23. Unique request ID: 2 | 2023-02-15 09:30:17.339 Removing historical data download ID 2. | 2023-02-15 09:30:17.339 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2023-02-15 09:30:17.339 Triggering next historical data download in queue. | 2023-02-15 09:30:17.339 Historical data for F.US.EPh23 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-02-15 09:30:17.339 No download requests in the queue to start downloads for. | 2023-02-15 09:30:17.339 F.US.EPH23 [CB] Daily #1 | Reloading chart. | 2023-02-15 09:30:17.368 F.US.EPH23 [CB] 240 Min #6 | Reloading chart. | 2023-02-15 09:30:19.029 F.US.EPH23 [CB] 60 Min #2 | Reloading chart. | 2023-02-15 09:30:19.213 F.US.EPh23 [CB] 5 Min #3 | Reloading chart. | 2023-02-15 09:30:19.297 F.US.EPH23 [CB] 15 Min #4 | Reloading chart. | 2023-02-15 09:30:19.350 F.US.EPh23/F.US.MESH23 [CB] 1 Min #7 | Reloading chart. | 2023-02-15 09:30:19.423 F.US.EPH23 [CB] #13 | Reloading chart. | 2023-02-15 09:30:19.565 F.US.EPH23 [CB] #14 | Reloading chart. | 2023-02-15 09:30:19.746 F.US.EPH23 [CB] 15 Min #8 | Reloading chart. | 2023-02-15 09:30:20.018 F.US.EPh23/F.US.MESH23 [CB] 30 Sec #5 | Reloading chart. | 2023-02-15 09:30:20.106 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11099 | 2023-02-15 09:30:20.208 DTC Client socket (1) | Creating socket. | 2023-02-15 09:30:20.208 DTC Client socket (1) | New receive buffer size: 5242880 | 2023-02-15 09:30:20.208 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2023-02-15 09:30:20.208 DTC - Sub Instance | Network connection to server complete. | 2023-02-15 09:30:20.210 DTC - Sub Instance | Starting socket receive thread. | 2023-02-15 09:30:20.210 DTC - Sub Instance | Sending encoding request to server: Binary VLS. Compression: none | 2023-02-15 09:30:20.210 DTC - Sub Instance | Setting DTC encoding to Binary VLS | 2023-02-15 09:30:20.259 DTC - Sub Instance | Sending logon request message. | 2023-02-15 09:30:20.259 DTC - Sub Instance | Received logon response. | 2023-02-15 09:30:20.294 DTC - Sub Instance | Server Name: SC DTC Server. Build=44892M. | 2023-02-15 09:30:20.294 DTC - Sub Instance | Server protocol version: 8. Client protocol version: 8 | 2023-02-15 09:30:20.294 DTC - Sub Instance | Successfully connected. Connected to SC DTC Protocol server. Service=cqg|SymbolSettings=cqg. | 2023-02-15 09:30:20.294 DTC - Sub Instance | Trading is supported. | 2023-02-15 09:30:20.294 DTC - Sub Instance | Order cancel and replace is supported. | 2023-02-15 09:30:20.294 DTC - Sub Instance | OCO Orders supported. | 2023-02-15 09:30:20.294 DTC - Sub Instance | Bracket Orders supported. | 2023-02-15 09:30:20.294 DTC - Sub Instance | Connected to server complete. | 2023-02-15 09:30:20.294 Triggering next historical data download in queue. | 2023-02-15 09:30:20.298 Triggering next historical data download in queue. | 2023-02-15 09:30:20.298 Triggering next historical data download in queue. | 2023-02-15 09:30:20.298 Triggering next historical data download in queue. | 2023-02-15 09:30:20.298 No download requests in the queue to start downloads for. | 2023-02-15 09:30:20.301 No download requests in the queue to start downloads for. | 2023-02-15 09:30:20.301 No download requests in the queue to start downloads for. | 2023-02-15 09:30:20.301 No download requests in the queue to start downloads for. | 2023-02-15 09:30:20.301 Using symbol data fast lookup vector | 2023-02-15 09:30:20.303 DTC - Sub Instance | Starting real-time market data updates for: F.US.EPh23. ID: 1 Service code: cqg | 2023-02-15 09:30:20.303 DTC - Sub Instance | Requesting security definition data for: F.US.EPh23. ID: 1 | 2023-02-15 09:30:20.303 DTC - Sub Instance | Starting real-time market data updates for: F.US.MESH23. ID: 2 Service code: cqg | 2023-02-15 09:30:20.303 DTC - Sub Instance | Requesting security definition data for: F.US.MESH23. ID: 2 | 2023-02-15 09:30:20.303 Added historical Intraday data request for F.US.EPh23 to the queue. | 2023-02-15 09:30:20.303 Intraday data recording state for symbol F.US.EPh23 is set to download 'Pending'. | 2023-02-15 09:30:20.303 Triggering next historical data download in queue. | 2023-02-15 09:30:20.303 Delaying start of download for F.US.EPh23. | 2023-02-15 09:30:20.303 Opened cached Depth file: c:\SierraChart\SierraChartInstance_4\Data\MarketDepthData\F.US.EPh23.2023-02-15.depth | 2023-02-15 09:30:20.396 Opened cached Depth file: c:\SierraChart\SierraChartInstance_4\Data\MarketDepthData\F.US.MESH23.2023-02-15.depth | 2023-02-15 09:30:20.402 DTC - Sub Instance | Received security definition for symbol F.US.EPh23 | 2023-02-15 09:30:20.411 DTC - Sub Instance | Received security definition for symbol F.US.MESH23 | 2023-02-15 09:30:20.411 F.US.EPh23/F.US.MESH23 1 Min #11 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-02-15 09:30:24.870 HD Request # 3 | Downloading Intraday chart data for F.US.EPh23 to the file F.US.EPh23.scid. Service: cme | 2023-02-15 09:30:25.005 HD Request # 3 | Download start date-time: 2023-02-15 09:30:13.000000. File last date-time: 2023-02-15 09:30:13.681000 | 2023-02-15 09:30:25.019 HD Request # 3 | Using server: ds26.sierracharts.com port 10150 | 2023-02-15 09:30:25.019 Socket (2) | Creating socket. | 2023-02-15 09:30:25.019 Socket (2) | New receive buffer size: 5242880 | 2023-02-15 09:30:25.019 Socket (2) | Connecting to IP: 142.215.17.188. | 2023-02-15 09:30:25.019 HD Request # 3 | Setting DTC encoding to Binary VLS | 2023-02-15 09:30:25.184 HD Request # 3 | Sending historical data logon request message. | 2023-02-15 09:30:25.184 HD Request # 3 | Requesting Intraday data. Start date-time: 2023-02-15 09:30:13. Record interval: 0. Symbol: ESH23 | 2023-02-15 09:30:25.264 HD Request # 3 | Decompressing data. | 2023-02-15 09:30:25.344 HD Request # 3 | Receiving Intraday data for F.US.EPh23 starting at 2023-02-15 09:30:13.164000 | 2023-02-15 09:30:25.365 Socket (2) | CloseSocket call. | 2023-02-15 09:30:25.368 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-02-15 09:30:25.368 Historical data download thread signaled to stop. | 2023-02-15 09:30:25.369 HD Request # 3 | Timestamp of first Intraday data file record written: 2023-02-15 09:30:13.780000. | 2023-02-15 09:30:25.395 HD Request # 3 | Received 329 Intraday data records from 2023-02-15 09:30:13.164000 to 2023-02-15 09:30:21.916003 (8.8 seconds) and wrote 264 records for F.US.EPh23 | 2023-02-15 09:30:25.395 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2023-02-15 17:30:21.916003 | 2023-02-15 09:30:25.408 Added 1 Time and Sales records to Intraday data file for F.US.EPh23 after download. | 2023-02-15 09:30:25.414 HD Request # 3 | Completion time: 0s. | 2023-02-15 09:30:25.414 HD Request # 3 | Intraday data download complete for F.US.EPh23. Unique request ID: 3 | 2023-02-15 09:30:25.414 Removing historical data download ID 3. | 2023-02-15 09:30:25.414 Real-time Intraday chart data file updates started for F.US.EPh23 | 2023-02-15 09:30:25.414 Intraday chart data file opened for F.US.EPh23 | 2023-02-15 09:30:25.414 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2023-02-15 09:30:25.414 Triggering next historical data download in queue. | 2023-02-15 09:30:25.414 No download requests in the queue to start downloads for. | 2023-02-15 09:30:25.414 Socket (2) | Socket gracefully closed by remote side. | 2023-02-15 09:30:25.448 Socket (2) | Closed. | 2023-02-15 09:30:25.448 Requesting market depth updates for: F.US.EPh23 if supported. | 2023-02-15 09:30:25.598 Requesting market depth updates for: F.US.MESH23 if supported. | 2023-02-15 09:30:25.598 DTC - Sub Instance | Clearing market depth for F.US.EPh23 | 2023-02-15 09:30:25.663 DTC - Sub Instance | Clearing market depth for F.US.MESH23 | 2023-02-15 09:30:25.682 Opened cached Intraday file: D:\SC\SierraChartInstance_4\Data\F.US.EPh23.scid. Thread ID: 8544 | 2023-02-15 09:30:27.673 + Loading additional symbol data. | 2023-02-15 09:30:28.854 DTC - Sub Instance | Starting real-time market data updates for: F.US.ENQH23. ID: 3 Service code: cqg | 2023-02-15 09:30:31.788 DTC - Sub Instance | Requesting security definition data for: F.US.ENQH23. ID: 3 | 2023-02-15 09:30:31.788 Added historical Intraday data request for F.US.ENQH23 to the queue. | 2023-02-15 09:30:31.788 Intraday data recording state for symbol F.US.ENQH23 is set to download 'Pending'. | 2023-02-15 09:30:31.788 Triggering next historical data download in queue. | 2023-02-15 09:30:31.788 F.US.EPh23 [CB] 5 Min #3 | Started historical data download for additional symbol F.US.ENQH23. Download ID: 4 | 2023-02-15 09:30:31.788 Delaying start of download for F.US.ENQH23. | 2023-02-15 09:30:31.793 DTC - Sub Instance | Received security definition for symbol F.US.ENQH23 | 2023-02-15 09:30:31.804 DTC - Sub Instance | Received security definition for symbol F.US.ENQH23 | 2023-02-15 09:30:31.894 DTC - Sub Instance | Received security definition for symbol F.US.ENQH23 | 2023-02-15 09:30:31.967 HD Request # 4 | Downloading Intraday chart data for F.US.ENQH23 to the file F.US.ENQH23.scid. Service: cme | 2023-02-15 09:30:36.513 HD Request # 4 | Download start date-time: 2023-02-15 08:12:05.000000. File last date-time: 2023-02-15 08:12:05.084000 | 2023-02-15 09:30:36.513 HD Request # 4 | Using server: ds28.sierracharts.com port 10149 | 2023-02-15 09:30:36.513 Socket (2) | Creating socket. | 2023-02-15 09:30:36.514 Socket (2) | New receive buffer size: 5242880 | 2023-02-15 09:30:36.514 Socket (2) | Connecting to IP: 142.215.18.147. | 2023-02-15 09:30:36.514 HD Request # 4 | Setting DTC encoding to Binary VLS | 2023-02-15 09:30:36.675 HD Request # 4 | Sending historical data logon request message. | 2023-02-15 09:30:36.675 HD Request # 4 | Requesting Intraday data. Start date-time: 2023-02-15 08:12:05. Record interval: 0. Symbol: NQH23 | 2023-02-15 09:30:37.267 HD Request # 4 | Decompressing data. | 2023-02-15 09:30:37.347 HD Request # 4 | Receiving Intraday data for F.US.ENQH23 starting at 2023-02-15 08:12:05.084000 | 2023-02-15 09:30:37.595 HD Request # 4 | Timestamp of first Intraday data file record written: 2023-02-15 08:12:05.104000. | 2023-02-15 09:30:37.924 Socket (2) | CloseSocket call. | 2023-02-15 09:30:37.935 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-02-15 09:30:37.935 Historical data download thread signaled to stop. | 2023-02-15 09:30:37.935 HD Request # 4 | Received 69411 Intraday data records from 2023-02-15 08:12:05.084000 to 2023-02-15 09:30:35.073001 (78.5 minutes) and wrote 69410 records for F.US.ENQH23 | 2023-02-15 09:30:37.935 HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2023-02-15 17:30:35.073001 | 2023-02-15 09:30:37.939 Added 2 Time and Sales records to Intraday data file for F.US.ENQH23 after download. | 2023-02-15 09:30:37.939 HD Request # 4 | Completion time: 1s. | 2023-02-15 09:30:37.939 HD Request # 4 | Intraday data download complete for F.US.ENQH23. Unique request ID: 4 | 2023-02-15 09:30:37.939 Removing historical data download ID 4. | 2023-02-15 09:30:37.939 Real-time Intraday chart data file updates started for F.US.ENQH23 | 2023-02-15 09:30:37.939 Intraday chart data file opened for F.US.ENQH23 | 2023-02-15 09:30:37.939 HD Request # 4 | Enabling Intraday chart updating for symbol. | 2023-02-15 09:30:37.939 F.US.EPh23 [CB] 5 Min #3 | Historical data download for additional symbol F.US.ENQH23 with ID 4 has completed. | 2023-02-15 09:30:37.939 Triggering next historical data download in queue. | 2023-02-15 09:30:37.939 No download requests in the queue to start downloads for. | 2023-02-15 09:30:37.939 F.US.EPh23 [CB] 5 Min #3 | Reloading chart. | 2023-02-15 09:30:37.954 Socket (2) | Socket gracefully closed by remote side. | 2023-02-15 09:30:38.015 Socket (2) | Closed. | 2023-02-15 09:30:38.016 + Loading additional symbol data. | 2023-02-15 09:30:39.352 + Loading additional symbol data. | 2023-02-15 09:30:39.634 Opened cached Intraday file: D:\SC\SierraChartInstance_4\Data\F.US.ENQH23.scid. Thread ID: 8544 | 2023-02-15 09:30:42.754 F.US.EPh23/F.US.MESH23 [CB] 1 Min #7 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-02-15 09:30:43.200 F.US.EPh23/F.US.MESH23 [CB] 30 Sec #5 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-02-15 09:30:43.760 + Loading additional symbol data. | 2023-02-15 09:30:45.083 Requesting current Date-Time from Sierra Chart server. | 2023-02-15 10:30:10.877 Received Date-time from server. Delay adjusted UTC Date-time: 2023-02-15 18:30:11.624. Round-trip delay: 00:00:00.364 | 2023-02-15 10:30:11.606 Computer time to server time difference: -00:00:00.017 | 2023-02-15 10:30:11.606 Successfully set the system Date-time to: 2023-02-15 18:30:11.624 UTC. | 2023-02-15 10:30:11.625 Requesting current Date-Time from Sierra Chart server. | 2023-02-15 11:30:10.881 Received Date-time from server. Delay adjusted UTC Date-time: 2023-02-15 19:30:11.636. Round-trip delay: 00:00:00.382 | 2023-02-15 11:30:11.645 Computer time to server time difference: 00:00:00.009 | 2023-02-15 11:30:11.645 Successfully set the system Date-time to: 2023-02-15 19:30:11.636 UTC. | 2023-02-15 11:30:11.637 Requesting current Date-Time from Sierra Chart server. | 2023-02-15 12:30:10.859 Received Date-time from server. Delay adjusted UTC Date-time: 2023-02-15 20:30:11.612. Round-trip delay: 00:00:00.372 | 2023-02-15 12:30:11.604 Computer time to server time difference: -00:00:00.008 | 2023-02-15 12:30:11.604 Successfully set the system Date-time to: 2023-02-15 20:30:11.612 UTC. | 2023-02-15 12:30:11.613 Notice: Detected that the system has resumed from a low-power state. | 2023-02-15 18:47:08.057 Re-connecting to the Data/Trading service. | 2023-02-15 18:47:08.057 DTC - Sub Instance | Waiting for socket receive thread to end | 2023-02-15 18:47:08.086 DTC Client socket (1) | CloseSocket call. | 2023-02-15 18:47:08.087 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-02-15 18:47:08.087 DTC - Sub Instance | Disconnected. | 2023-02-15 18:47:08.095 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2023-02-15 18:47:08.095 Requesting current Date-Time from Sierra Chart server. | 2023-02-15 18:47:08.448 HTTPS connection ID:5 to www.sierrachart.com:443 for request ID:5 (2) | Using previously cached IP address because unable to resolve domain name | 2023-02-15 18:47:08.449 HTTPS connection ID:5 to www.sierrachart.com:443 for request ID:5 (2) | Connect event error. Windows error code 10065: A socket operation was attempted to an unreachable host. | 2023-02-15 18:47:08.450 * DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11099 | 2023-02-15 18:47:10.083 DTC Client socket (2) | Creating socket. | 2023-02-15 18:47:10.083 DTC Client socket (2) | New receive buffer size: 5242880 | 2023-02-15 18:47:10.083 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2023-02-15 18:47:10.083 DTC - Sub Instance | Network connection to server complete. | 2023-02-15 18:47:10.084 DTC - Sub Instance | Starting socket receive thread. | 2023-02-15 18:47:10.084 DTC - Sub Instance | Sending encoding request to server: Binary VLS. Compression: none | 2023-02-15 18:47:10.084 DTC - Sub Instance | Setting DTC encoding to Binary VLS | 2023-02-15 18:47:10.111 DTC - Sub Instance | Sending logon request message. | 2023-02-15 18:47:10.111 DTC - Sub Instance | Received logon response. | 2023-02-15 18:47:10.115 DTC - Sub Instance | Server Name: SC DTC Server. Build=44892M. | 2023-02-15 18:47:10.115 DTC - Sub Instance | Server protocol version: 8. Client protocol version: 8 | 2023-02-15 18:47:10.115 DTC - Sub Instance | Successfully connected. Connected to SC DTC Protocol server. Service=cqg|SymbolSettings=cqg. | 2023-02-15 18:47:10.115 DTC - Sub Instance | Trading is supported. | 2023-02-15 18:47:10.115 DTC - Sub Instance | Order cancel and replace is supported. | 2023-02-15 18:47:10.115 DTC - Sub Instance | OCO Orders supported. | 2023-02-15 18:47:10.115 DTC - Sub Instance | Bracket Orders supported. | 2023-02-15 18:47:10.115 DTC - Sub Instance | Connected to server complete. | 2023-02-15 18:47:10.115 Triggering next historical data download in queue. | 2023-02-15 18:47:10.115 Triggering next historical data download in queue. | 2023-02-15 18:47:10.115 Triggering next historical data download in queue. | 2023-02-15 18:47:10.115 Triggering next historical data download in queue. | 2023-02-15 18:47:10.115 Using symbol data fast lookup vector | 2023-02-15 18:47:10.117 DTC - Sub Instance | Starting real-time market data updates for: F.US.ENQH23. ID: 1 Service code: cqg | 2023-02-15 18:47:10.117 DTC - Sub Instance | Requesting security definition data for: F.US.ENQH23. ID: 1 | 2023-02-15 18:47:10.117 Added historical Intraday data request for F.US.ENQH23 to the queue. | 2023-02-15 18:47:10.117 Intraday data recording state for symbol F.US.ENQH23 is set to download 'Pending'. | 2023-02-15 18:47:10.117 F.US.EPh23 [CB] 5 Min #3 | Started historical data download for additional symbol F.US.ENQH23. Download ID: 5 | 2023-02-15 18:47:10.117 No download requests in the queue to start downloads for. | 2023-02-15 18:47:10.126 Delaying start of download for F.US.ENQH23. | 2023-02-15 18:47:10.126 No download requests in the queue to start downloads for. | 2023-02-15 18:47:10.127 No download requests in the queue to start downloads for. | 2023-02-15 18:47:10.127 DTC - Sub Instance | Starting real-time market data updates for: F.US.EPH23. ID: 2 Service code: cqg | 2023-02-15 18:47:10.127 DTC - Sub Instance | Requesting security definition data for: F.US.EPH23. ID: 2 | 2023-02-15 18:47:10.127 Added historical Intraday data request for F.US.EPH23 to the queue. | 2023-02-15 18:47:10.127 Intraday data recording state for symbol F.US.EPH23 is set to download 'Pending'. | 2023-02-15 18:47:10.127 Triggering next historical data download in queue. | 2023-02-15 18:47:10.127 Opened cached Depth file: c:\SierraChart\SierraChartInstance_4\Data\MarketDepthData\F.US.EPH23.2023-02-16.depth | 2023-02-15 18:47:10.130 DTC - Sub Instance | Starting real-time market data updates for: F.US.MESH23. ID: 3 Service code: cqg | 2023-02-15 18:47:10.213 DTC - Sub Instance | Requesting security definition data for: F.US.MESH23. ID: 3 | 2023-02-15 18:47:10.213 Opened cached Depth file: c:\SierraChart\SierraChartInstance_4\Data\MarketDepthData\F.US.MESH23.2023-02-16.depth | 2023-02-15 18:47:10.231 Requesting market depth updates for: F.US.EPH23 if supported. | 2023-02-15 18:47:15.116 Requesting market depth updates for: F.US.MESH23 if supported. | 2023-02-15 18:47:15.116 DTC - Sub Instance | Market data feed reported to be restored. | 2023-02-15 18:47:16.101 DTC - Sub Instance | Clearing market depth for F.US.EPH23 | 2023-02-15 18:47:16.394 DTC - Sub Instance | Clearing market depth for F.US.MESH23 | 2023-02-15 18:47:16.394 DTC - Sub Instance | Real-time data for symbol F.US.ENQH23 has been restored. | 2023-02-15 18:47:16.394 DTC - Sub Instance | Real-time data for symbol F.US.EPH23 has been restored. | 2023-02-15 18:47:16.394 DTC - Sub Instance | Real-time data for symbol F.US.MESH23 has been restored. | 2023-02-15 18:47:16.394 DTC - Sub Instance | Received security definition for symbol F.US.ENQH23 | 2023-02-15 18:47:16.394 DTC - Sub Instance | Received security definition for symbol F.US.EPH23 | 2023-02-15 18:47:16.394 DTC - Sub Instance | Received security definition for symbol F.US.MESH23 | 2023-02-15 18:47:16.394 DTC - Sub Instance | Received security definition for symbol F.US.ENQH23 | 2023-02-15 18:47:16.518 DTC - Sub Instance | Clearing market depth for F.US.EPH23 | 2023-02-15 18:47:17.230 DTC - Sub Instance | Clearing market depth for F.US.MESH23 | 2023-02-15 18:47:17.230 DTC - Sub Instance | Real-time data for symbol F.US.ENQH23 has been restored. | 2023-02-15 18:47:17.230 DTC - Sub Instance | Real-time data for symbol F.US.EPH23 has been restored. | 2023-02-15 18:47:17.230 DTC - Sub Instance | Real-time data for symbol F.US.MESH23 has been restored. | 2023-02-15 18:47:17.230 DTC - Sub Instance | Received security definition for symbol F.US.ENQH23 | 2023-02-15 18:47:17.436 DTC - Sub Instance | Received security definition for symbol F.US.EPH23 | 2023-02-15 18:47:17.436 DTC - Sub Instance | Received security definition for symbol F.US.MESH23 | 2023-02-15 18:47:17.436 Added historical Daily data request for F.US.EPH23 to the queue. | 2023-02-15 18:47:17.437 Triggering next historical data download in queue. | 2023-02-15 18:47:17.437 HD Request # 5 | Downloading Intraday chart data for F.US.ENQH23 to the file F.US.ENQH23.scid. Service: cme | 2023-02-15 18:47:21.493 HD Request # 5 | Download start date-time: 2023-02-15 12:35:56.000000. File last date-time: 2023-02-15 12:35:56.446001 | 2023-02-15 18:47:21.494 HD Request # 5 | Using server: ds23.sierracharts.com port 10150 | 2023-02-15 18:47:21.494 Socket (4) | Creating socket. | 2023-02-15 18:47:21.494 Socket (4) | New receive buffer size: 5242880 | 2023-02-15 18:47:21.494 Socket (4) | Connecting to IP: 142.215.17.190. | 2023-02-15 18:47:21.494 HD Request # 5 | Setting DTC encoding to Binary VLS | 2023-02-15 18:47:21.660 HD Request # 5 | Sending historical data logon request message. | 2023-02-15 18:47:21.660 HD Request # 5 | Requesting Intraday data. Start date-time: 2023-02-15 12:35:56. Record interval: 0. Symbol: NQH23 | 2023-02-15 18:47:22.274 HD Request # 5 | Decompressing data. | 2023-02-15 18:47:22.355 HD Request # 5 | Receiving Intraday data for F.US.ENQH23 starting at 2023-02-15 12:35:56.446000 | 2023-02-15 18:47:22.614 HD Request # 5 | Timestamp of first Intraday data file record written: 2023-02-15 12:35:56.524000. | 2023-02-15 18:47:22.900 Socket (4) | CloseSocket call. | 2023-02-15 18:47:22.910 Socket (4) | Shutdown started. Waiting for graceful close. | 2023-02-15 18:47:22.910 Historical data download thread signaled to stop. | 2023-02-15 18:47:22.913 HD Request # 5 | Received 56865 Intraday data records from 2023-02-15 12:35:56.446000 to 2023-02-15 18:47:18.529000 (6.2 hours) and wrote 56863 records for F.US.ENQH23 | 2023-02-15 18:47:22.914 HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2023-02-16 02:47:18.529000 | 2023-02-15 18:47:22.918 HD Request # 5 | Completion time: 1s. | 2023-02-15 18:47:22.918 HD Request # 5 | Intraday data download complete for F.US.ENQH23. Unique request ID: 5 | 2023-02-15 18:47:22.918 Removing historical data download ID 5. | 2023-02-15 18:47:22.918 Real-time Intraday chart data file updates started for F.US.ENQH23 | 2023-02-15 18:47:22.918 Intraday chart data file opened for F.US.ENQH23 | 2023-02-15 18:47:22.919 HD Request # 5 | Enabling Intraday chart updating for symbol. | 2023-02-15 18:47:22.919 F.US.EPh23 [CB] 5 Min #3 | Historical data download for additional symbol F.US.ENQH23 with ID 5 has completed. | 2023-02-15 18:47:22.919 Triggering next historical data download in queue. | 2023-02-15 18:47:22.919 HD Request # 6 | Downloading Intraday chart data for F.US.EPH23 to the file F.US.EPH23.scid. Service: cme | 2023-02-15 18:47:22.919 HD Request # 6 | Download start date-time: 2023-02-15 12:35:56.000000. File last date-time: 2023-02-15 12:35:56.416000 | 2023-02-15 18:47:22.919 HD Request # 6 | Using server: ds26.sierracharts.com port 10149 | 2023-02-15 18:47:22.919 Socket (5) | Creating socket. | 2023-02-15 18:47:22.920 Socket (5) | New receive buffer size: 5242880 | 2023-02-15 18:47:22.920 Socket (5) | Connecting to IP: 142.215.17.188. | 2023-02-15 18:47:22.920 Socket (4) | Socket gracefully closed by remote side. | 2023-02-15 18:47:22.999 Socket (4) | Closed. | 2023-02-15 18:47:22.999 F.US.EPh23 [CB] 5 Min #3 | Reloading chart. | 2023-02-15 18:47:23.018 F.US.EPh23 [CB] 5 Min #3 | Waiting for historical downloads to complete with the IDs: 7, | 2023-02-15 18:47:23.023 HD Request # 6 | Setting DTC encoding to Binary VLS | 2023-02-15 18:47:23.091 HD Request # 6 | Sending historical data logon request message. | 2023-02-15 18:47:23.091 HD Request # 6 | Requesting Intraday data. Start date-time: 2023-02-15 12:35:56. Record interval: 0. Symbol: ESH23 | 2023-02-15 18:47:23.687 HD Request # 6 | Decompressing data. | 2023-02-15 18:47:23.767 HD Request # 6 | Receiving Intraday data for F.US.EPH23 starting at 2023-02-15 12:35:56.416000 | 2023-02-15 18:47:23.858 HD Request # 6 | Timestamp of first Intraday data file record written: 2023-02-15 12:35:56.617000. | 2023-02-15 18:47:24.193 Socket (5) | CloseSocket call. | 2023-02-15 18:47:24.291 Socket (5) | Shutdown started. Waiting for graceful close. | 2023-02-15 18:47:24.291 Historical data download thread signaled to stop. | 2023-02-15 18:47:24.291 HD Request # 6 | Received 109483 Intraday data records from 2023-02-15 12:35:56.416000 to 2023-02-15 18:47:19.793001 (6.2 hours) and wrote 109482 records for F.US.EPH23 | 2023-02-15 18:47:24.292 HD Request # 6 | Add time&sales data | Remembered last file record date-time: 2023-02-16 02:47:19.793001 | 2023-02-15 18:47:24.295 HD Request # 6 | Completion time: 2s. | 2023-02-15 18:47:24.295 HD Request # 6 | Intraday data download complete for F.US.EPH23. Unique request ID: 6 | 2023-02-15 18:47:24.295 Removing historical data download ID 6. | 2023-02-15 18:47:24.295 Real-time Intraday chart data file updates started for F.US.EPH23 | 2023-02-15 18:47:24.295 Intraday chart data file opened for F.US.EPH23 | 2023-02-15 18:47:24.295 HD Request # 6 | Enabling Intraday chart updating for symbol. | 2023-02-15 18:47:24.295 Triggering next historical data download in queue. | 2023-02-15 18:47:24.295 HD Request # 7 | Downloading Historical Daily chart data for F.US.EPH23. Starting date: 2023-02-10. Service: DTCSubInstance | 2023-02-15 18:47:24.296 HD Request # 7 | Using server: 127.0.0.1 port 11098 | 2023-02-15 18:47:24.296 Socket (4) | Creating socket. | 2023-02-15 18:47:24.296 Socket (4) | New receive buffer size: 5242880 | 2023-02-15 18:47:24.296 Socket (4) | Connecting to IP: 127.0.0.1. | 2023-02-15 18:47:24.296 HD Request # 7 | Setting DTC encoding to Binary VLS | 2023-02-15 18:47:24.344 HD Request # 7 | Sending historical data logon request message. | 2023-02-15 18:47:24.344 HD Request # 7 | Requesting historical Daily data starting at 2023-02-10. | 2023-02-15 18:47:24.345 HD Request # 7 | Decompressing data. | 2023-02-15 18:47:24.345 HD Request # 7 | Receiving historical Daily data for F.US.EPH23 starting at 2023-02-10. | 2023-02-15 18:47:24.347 HD Request # 7 | Writing historical Daily data to the file F.US.EPH23.dly. | 2023-02-15 18:47:24.347 Socket (4) | CloseSocket call. | 2023-02-15 18:47:24.349 Socket (4) | Shutdown started. Waiting for graceful close. | 2023-02-15 18:47:24.349 Socket (4) | Socket gracefully closed by remote side. | 2023-02-15 18:47:24.349 Socket (4) | Closed. | 2023-02-15 18:47:24.349 Historical data download thread signaled to stop. | 2023-02-15 18:47:24.358 HD Request # 7 | Received 4 Daily data records from 2023-02-10 00:00:00 to 2023-02-15 00:00:00 (6.0 days) and wrote 4 records for F.US.EPH23 | 2023-02-15 18:47:24.359 HD Request # 7 | Completion time: 0s. | 2023-02-15 18:47:24.359 HD Request # 7 | Daily data download complete for F.US.EPH23. Unique request ID: 7 | 2023-02-15 18:47:24.359 Removing historical data download ID 7. | 2023-02-15 18:47:24.359 Triggering next historical data download in queue. | 2023-02-15 18:47:24.359 No download requests in the queue to start downloads for. | 2023-02-15 18:47:24.359 Socket (5) | Socket gracefully closed by remote side. | 2023-02-15 18:47:24.374 Socket (5) | Closed. | 2023-02-15 18:47:24.374 F.US.EPh23 [CB] 5 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-02-15 18:47:24.833 F.US.EPh23 [CB] 5 Min #3 | Reloading chart. | 2023-02-15 18:47:24.833 F.US.EPH23 [CB] Weekly #12 | Reloading chart. | 2023-02-15 18:47:24.839 F.US.EPH23 [CB] Daily #1 | Reloading chart. | 2023-02-15 18:47:25.456 F.US.EPh23 [CB] 5 Min #3 | Reloading chart. | 2023-02-15 18:47:26.554 Opened cached Intraday file: D:\SC\SierraChartInstance_4\Data\F.US.EPH23.scid. Thread ID: 8544 | 2023-02-15 18:47:30.407 + Loading additional symbol data. | 2023-02-15 18:47:31.711 Opened cached Intraday file: D:\SC\SierraChartInstance_4\Data\F.US.ENQH23.scid. Thread ID: 8544 | 2023-02-15 18:47:35.421 DTC Client socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-02-15 18:49:12.640 DTC Client socket (1) | Closed. | 2023-02-15 18:49:12.640 DTC Client socket (1) | Deleting network socket now after delay. | 2023-02-15 18:49:42.652 Requesting current Date-Time from Sierra Chart server. | 2023-02-15 19:47:07.504 Received Date-time from server. Delay adjusted UTC Date-time: 2023-02-16 03:47:08.541. Round-trip delay: 00:00:00.352 | 2023-02-15 19:47:08.208 Computer time to server time difference: -00:00:00.332 | 2023-02-15 19:47:08.208 Successfully set the system Date-time to: 2023-02-16 03:47:08.541 UTC. | 2023-02-15 19:47:08.542 Notice: Detected that the system has resumed from a low-power state. | 2023-02-16 04:00:53.993 Re-connecting to the Data/Trading service. | 2023-02-16 04:00:53.993 DTC - Sub Instance | Waiting for socket receive thread to end | 2023-02-16 04:00:54.027 DTC Client socket (2) | CloseSocket call. | 2023-02-16 04:00:54.028 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-02-16 04:00:54.028 DTC - Sub Instance | Disconnected. | 2023-02-16 04:00:54.028 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2023-02-16 04:00:54.029 Requesting current Date-Time from Sierra Chart server. | 2023-02-16 04:00:54.244 HTTPS connection ID:7 to www.sierrachart.com:443 for request ID:7 (1) | Using previously cached IP address because unable to resolve domain name | 2023-02-16 04:00:54.244 HTTPS connection ID:7 to www.sierrachart.com:443 for request ID:7 (1) | Connect event error. Windows error code 10065: A socket operation was attempted to an unreachable host. | 2023-02-16 04:00:54.245 * DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11099 | 2023-02-16 04:00:56.028 DTC Client socket (1) | Creating socket. | 2023-02-16 04:00:56.028 DTC Client socket (1) | New receive buffer size: 5242880 | 2023-02-16 04:00:56.029 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2023-02-16 04:00:56.029 DTC - Sub Instance | Network connection to server complete. | 2023-02-16 04:00:56.031 DTC - Sub Instance | Starting socket receive thread. | 2023-02-16 04:00:56.031 DTC - Sub Instance | Sending encoding request to server: Binary VLS. Compression: none | 2023-02-16 04:00:56.031 DTC - Sub Instance | Setting DTC encoding to Binary VLS | 2023-02-16 04:00:56.039 DTC - Sub Instance | Sending logon request message. | 2023-02-16 04:00:56.039 DTC - Sub Instance | Received logon response. | 2023-02-16 04:00:56.041 DTC - Sub Instance | Server Name: SC DTC Server. Build=44892M. | 2023-02-16 04:00:56.041 DTC - Sub Instance | Server protocol version: 8. Client protocol version: 8 | 2023-02-16 04:00:56.041 DTC - Sub Instance | Successfully connected. Connected to SC DTC Protocol server. Service=cqg|SymbolSettings=cqg. | 2023-02-16 04:00:56.041 DTC - Sub Instance | Trading is supported. | 2023-02-16 04:00:56.041 DTC - Sub Instance | Order cancel and replace is supported. | 2023-02-16 04:00:56.041 DTC - Sub Instance | OCO Orders supported. | 2023-02-16 04:00:56.041 DTC - Sub Instance | Bracket Orders supported. | 2023-02-16 04:00:56.041 DTC - Sub Instance | Connected to server complete. | 2023-02-16 04:00:56.041 Triggering next historical data download in queue. | 2023-02-16 04:00:56.041 Triggering next historical data download in queue. | 2023-02-16 04:00:56.041 Triggering next historical data download in queue. | 2023-02-16 04:00:56.041 Triggering next historical data download in queue. | 2023-02-16 04:00:56.041 Using symbol data fast lookup vector | 2023-02-16 04:00:56.042 DTC - Sub Instance | Starting real-time market data updates for: F.US.ENQH23. ID: 1 Service code: cqg | 2023-02-16 04:00:56.042 DTC - Sub Instance | Requesting security definition data for: F.US.ENQH23. ID: 1 | 2023-02-16 04:00:56.042 Added historical Intraday data request for F.US.ENQH23 to the queue. | 2023-02-16 04:00:56.043 Intraday data recording state for symbol F.US.ENQH23 is set to download 'Pending'. | 2023-02-16 04:00:56.043 F.US.EPh23 [CB] 5 Min #3 | Started historical data download for additional symbol F.US.ENQH23. Download ID: 8 | 2023-02-16 04:00:56.043 No download requests in the queue to start downloads for. | 2023-02-16 04:00:56.051 Delaying start of download for F.US.ENQH23. | 2023-02-16 04:00:56.051 No download requests in the queue to start downloads for. | 2023-02-16 04:00:56.051 No download requests in the queue to start downloads for. | 2023-02-16 04:00:56.051 DTC - Sub Instance | Starting real-time market data updates for: F.US.EPH23. ID: 2 Service code: cqg | 2023-02-16 04:00:56.051 DTC - Sub Instance | Requesting security definition data for: F.US.EPH23. ID: 2 | 2023-02-16 04:00:56.051 Added historical Intraday data request for F.US.EPH23 to the queue. | 2023-02-16 04:00:56.051 Intraday data recording state for symbol F.US.EPH23 is set to download 'Pending'. | 2023-02-16 04:00:56.051 Triggering next historical data download in queue. | 2023-02-16 04:00:56.051 Enabling compression for file: c:\SierraChart\SierraChartInstance_4\Data\MarketDepthData\F.US.EPH23.2023-02-16.depth. This may take a while. | 2023-02-16 04:00:56.067 File compression enabled. c:\SierraChart\SierraChartInstance_4\Data\MarketDepthData\F.US.EPH23.2023-02-16.depth. CompressionState=0 | 2023-02-16 04:00:56.067 Opened cached Depth file: c:\SierraChart\SierraChartInstance_4\Data\MarketDepthData\F.US.EPH23.2023-02-16.depth | 2023-02-16 04:00:56.077 DTC - Sub Instance | Starting real-time market data updates for: F.US.MESH23. ID: 3 Service code: cqg | 2023-02-16 04:00:56.090 DTC - Sub Instance | Requesting security definition data for: F.US.MESH23. ID: 3 | 2023-02-16 04:00:56.090 Enabling compression for file: c:\SierraChart\SierraChartInstance_4\Data\MarketDepthData\F.US.MESH23.2023-02-16.depth. This may take a while. | 2023-02-16 04:00:56.119 File compression enabled. c:\SierraChart\SierraChartInstance_4\Data\MarketDepthData\F.US.MESH23.2023-02-16.depth. CompressionState=0 | 2023-02-16 04:00:56.119 Opened cached Depth file: c:\SierraChart\SierraChartInstance_4\Data\MarketDepthData\F.US.MESH23.2023-02-16.depth | 2023-02-16 04:00:56.128 DTC - Sub Instance | Market data feed reported to be restored. | 2023-02-16 04:00:59.734 DTC - Sub Instance | Real-time data for symbol F.US.ENQH23 has been restored. | 2023-02-16 04:00:59.980 DTC - Sub Instance | Real-time data for symbol F.US.EPH23 has been restored. | 2023-02-16 04:00:59.980 DTC - Sub Instance | Real-time data for symbol F.US.MESH23 has been restored. | 2023-02-16 04:00:59.980 DTC - Sub Instance | Received security definition for symbol F.US.ENQH23 | 2023-02-16 04:00:59.980 DTC - Sub Instance | Received security definition for symbol F.US.EPH23 | 2023-02-16 04:00:59.980 DTC - Sub Instance | Received security definition for symbol F.US.MESH23 | 2023-02-16 04:00:59.980 DTC - Sub Instance | Received security definition for symbol F.US.ENQH23 | 2023-02-16 04:01:00.073 DTC - Sub Instance | Clearing market depth for F.US.EPH23 | 2023-02-16 04:01:00.779 DTC - Sub Instance | Real-time data for symbol F.US.ENQH23 has been restored. | 2023-02-16 04:01:00.779 DTC - Sub Instance | Real-time data for symbol F.US.EPH23 has been restored. | 2023-02-16 04:01:00.779 DTC - Sub Instance | Real-time data for symbol F.US.MESH23 has been restored. | 2023-02-16 04:01:00.779 DTC - Sub Instance | Received security definition for symbol F.US.ENQH23 | 2023-02-16 04:01:00.907 DTC - Sub Instance | Received security definition for symbol F.US.EPH23 | 2023-02-16 04:01:00.907 DTC - Sub Instance | Received security definition for symbol F.US.MESH23 | 2023-02-16 04:01:00.907 Requesting market depth updates for: F.US.EPH23 if supported. | 2023-02-16 04:01:01.034 Requesting market depth updates for: F.US.MESH23 if supported. | 2023-02-16 04:01:01.034 DTC - Sub Instance | Clearing market depth for F.US.EPH23 | 2023-02-16 04:01:01.036 DTC - Sub Instance | Clearing market depth for F.US.MESH23 | 2023-02-16 04:01:01.036 DTC - Sub Instance | Clearing market depth for F.US.MESH23 | 2023-02-16 04:01:01.036 HD Request # 8 | Downloading Intraday chart data for F.US.ENQH23 to the file F.US.ENQH23.scid. Service: cme | 2023-02-16 04:01:04.524 HD Request # 8 | Download start date-time: 2023-02-15 20:27:00.000000. File last date-time: 2023-02-15 20:27:00.934000 | 2023-02-16 04:01:04.524 HD Request # 8 | Using server: ds28.sierracharts.com port 10149 | 2023-02-16 04:01:04.524 Socket (4) | Creating socket. | 2023-02-16 04:01:04.525 Socket (4) | New receive buffer size: 5242880 | 2023-02-16 04:01:04.525 Socket (4) | Connecting to IP: 142.215.18.147. | 2023-02-16 04:01:04.525 HD Request # 8 | Setting DTC encoding to Binary VLS | 2023-02-16 04:01:04.690 HD Request # 8 | Sending historical data logon request message. | 2023-02-16 04:01:04.690 HD Request # 8 | Requesting Intraday data. Start date-time: 2023-02-15 20:27:00. Record interval: 0. Symbol: NQH23 | 2023-02-16 04:01:04.771 HD Request # 8 | Decompressing data. | 2023-02-16 04:01:04.853 HD Request # 8 | Receiving Intraday data for F.US.ENQH23 starting at 2023-02-15 20:27:00.474000 | 2023-02-16 04:01:05.102 HD Request # 8 | Timestamp of first Intraday data file record written: 2023-02-15 20:27:03.440000. | 2023-02-16 04:01:05.271 Socket (4) | CloseSocket call. | 2023-02-16 04:01:05.272 Historical data download thread signaled to stop. | 2023-02-16 04:01:05.272 Socket (4) | Shutdown started. Waiting for graceful close. | 2023-02-16 04:01:05.272 HD Request # 8 | Received 37605 Intraday data records from 2023-02-15 20:27:00.474000 to 2023-02-16 04:01:00.153000 (7.6 hours) and wrote 37602 records for F.US.ENQH23 | 2023-02-16 04:01:05.273 HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2023-02-16 12:01:00.153000 | 2023-02-16 04:01:05.276 Added 13 Time and Sales records to Intraday data file for F.US.ENQH23 after download. | 2023-02-16 04:01:05.276 HD Request # 8 | Completion time: 1s. | 2023-02-16 04:01:05.276 HD Request # 8 | Intraday data download complete for F.US.ENQH23. Unique request ID: 8 | 2023-02-16 04:01:05.276 Removing historical data download ID 8. | 2023-02-16 04:01:05.276 Real-time Intraday chart data file updates started for F.US.ENQH23 | 2023-02-16 04:01:05.276 Intraday chart data file opened for F.US.ENQH23 | 2023-02-16 04:01:05.276 HD Request # 8 | Enabling Intraday chart updating for symbol. | 2023-02-16 04:01:05.276 F.US.EPh23 [CB] 5 Min #3 | Historical data download for additional symbol F.US.ENQH23 with ID 8 has completed. | 2023-02-16 04:01:05.276 Triggering next historical data download in queue. | 2023-02-16 04:01:05.276 HD Request # 9 | Downloading Intraday chart data for F.US.EPH23 to the file F.US.EPH23.scid. Service: cme | 2023-02-16 04:01:05.276 HD Request # 9 | Download start date-time: 2023-02-15 20:26:33.000000. File last date-time: 2023-02-15 20:26:33.352000 | 2023-02-16 04:01:05.276 HD Request # 9 | Using server: ds23.sierracharts.com port 10150 | 2023-02-16 04:01:05.276 Socket (5) | Creating socket. | 2023-02-16 04:01:05.276 Socket (5) | New receive buffer size: 5242880 | 2023-02-16 04:01:05.276 Socket (5) | Connecting to IP: 142.215.17.190. | 2023-02-16 04:01:05.276 F.US.EPh23 [CB] 5 Min #3 | Reloading chart. | 2023-02-16 04:01:05.295 Socket (4) | Socket gracefully closed by remote side. | 2023-02-16 04:01:05.352 Socket (4) | Closed. | 2023-02-16 04:01:05.352 HD Request # 9 | Setting DTC encoding to Binary VLS | 2023-02-16 04:01:05.445 HD Request # 9 | Sending historical data logon request message. | 2023-02-16 04:01:05.445 HD Request # 9 | Requesting Intraday data. Start date-time: 2023-02-15 20:26:33. Record interval: 0. Symbol: ESH23 | 2023-02-16 04:01:05.525 HD Request # 9 | Decompressing data. | 2023-02-16 04:01:05.606 HD Request # 9 | Receiving Intraday data for F.US.EPH23 starting at 2023-02-15 20:26:33.352000 | 2023-02-16 04:01:05.797 HD Request # 9 | Timestamp of first Intraday data file record written: 2023-02-15 20:27:19.189000. | 2023-02-16 04:01:06.075 Socket (5) | CloseSocket call. | 2023-02-16 04:01:06.105 Socket (5) | Shutdown started. Waiting for graceful close. | 2023-02-16 04:01:06.105 Historical data download thread signaled to stop. | 2023-02-16 04:01:06.108 HD Request # 9 | Received 59917 Intraday data records from 2023-02-15 20:26:33.352000 to 2023-02-16 04:01:04.458000 (7.6 hours) and wrote 59916 records for F.US.EPH23 | 2023-02-16 04:01:06.108 HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2023-02-16 12:01:04.458000 | 2023-02-16 04:01:06.111 HD Request # 9 | Completion time: 1s. | 2023-02-16 04:01:06.111 HD Request # 9 | Intraday data download complete for F.US.EPH23. Unique request ID: 9 | 2023-02-16 04:01:06.111 Removing historical data download ID 9. | 2023-02-16 04:01:06.111 Real-time Intraday chart data file updates started for F.US.EPH23 | 2023-02-16 04:01:06.111 Intraday chart data file opened for F.US.EPH23 | 2023-02-16 04:01:06.111 HD Request # 9 | Enabling Intraday chart updating for symbol. | 2023-02-16 04:01:06.111 Triggering next historical data download in queue. | 2023-02-16 04:01:06.111 No download requests in the queue to start downloads for. | 2023-02-16 04:01:06.111 Socket (5) | Socket gracefully closed by remote side. | 2023-02-16 04:01:06.185 Socket (5) | Closed. | 2023-02-16 04:01:06.185 Opened cached Intraday file: D:\SC\SierraChartInstance_4\Data\F.US.ENQH23.scid. Thread ID: 8544 | 2023-02-16 04:01:08.987 Opened cached Intraday file: D:\SC\SierraChartInstance_4\Data\F.US.EPH23.scid. Thread ID: 8544 | 2023-02-16 04:01:08.987 + Loading additional symbol data. | 2023-02-16 04:01:12.149 DTC Client socket (2) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-02-16 04:03:03.905 DTC Client socket (2) | Closed. | 2023-02-16 04:03:03.905 DTC Client socket (2) | Deleting network socket now after delay. | 2023-02-16 04:03:33.908 The message log has been sent to support. | 2023-02-16 04:05:38.339 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Creating socket. Using TLS 1.2. | 2023-02-16 04:05:38.339 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | New receive buffer size: 32768 | 2023-02-16 04:05:38.339 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Connecting to IP: 95.216.233.104. | 2023-02-16 04:05:38.339 Sending of the Message Log is completed. The response was saved to D:\SC\SierraChartInstance_4\Data\MessageLogAnalysis.htm | 2023-02-16 04:05:39.552 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | CloseSocket call. | 2023-02-16 04:05:39.794 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Shutdown started. Waiting for graceful close. | 2023-02-16 04:05:39.794 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Socket gracefully closed by remote side. | 2023-02-16 04:05:39.974 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Closed. | 2023-02-16 04:05:39.974 File >> Disconnect selected. | 2023-02-16 04:08:26.861 DTC - Sub Instance | Waiting for socket receive thread to end | 2023-02-16 04:08:26.871 DTC Client socket (1) | CloseSocket call. | 2023-02-16 04:08:26.871 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-02-16 04:08:26.871 DTC - Sub Instance | Disconnected. | 2023-02-16 04:08:26.871 DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-02-16 04:08:26.882 DTC Client socket (1) | Closed. | 2023-02-16 04:08:26.882 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11099 | 2023-02-16 04:08:32.614 DTC Client socket (1) | Creating socket. | 2023-02-16 04:08:32.614 DTC Client socket (1) | New receive buffer size: 5242880 | 2023-02-16 04:08:32.614 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2023-02-16 04:08:32.614 DTC - Sub Instance | Network connection to server complete. | 2023-02-16 04:08:32.615 DTC - Sub Instance | Starting socket receive thread. | 2023-02-16 04:08:32.615 DTC - Sub Instance | Sending encoding request to server: Binary VLS. Compression: none | 2023-02-16 04:08:32.615 DTC - Sub Instance | Setting DTC encoding to Binary VLS | 2023-02-16 04:08:32.618 DTC - Sub Instance | Sending logon request message. | 2023-02-16 04:08:32.618 DTC - Sub Instance | Received logon response. | 2023-02-16 04:08:32.631 DTC - Sub Instance | Server Name: SC DTC Server. Build=44892M. | 2023-02-16 04:08:32.631 DTC - Sub Instance | Server protocol version: 8. Client protocol version: 8 | 2023-02-16 04:08:32.631 DTC - Sub Instance | Successfully connected. Connected to SC DTC Protocol server. Service=cqg|SymbolSettings=cqg. | 2023-02-16 04:08:32.631 DTC - Sub Instance | Trading is supported. | 2023-02-16 04:08:32.631 DTC - Sub Instance | Order cancel and replace is supported. | 2023-02-16 04:08:32.631 DTC - Sub Instance | OCO Orders supported. | 2023-02-16 04:08:32.631 DTC - Sub Instance | Bracket Orders supported. | 2023-02-16 04:08:32.631 DTC - Sub Instance | Connected to server complete. | 2023-02-16 04:08:32.631 Triggering next historical data download in queue. | 2023-02-16 04:08:32.631 Triggering next historical data download in queue. | 2023-02-16 04:08:32.631 Triggering next historical data download in queue. | 2023-02-16 04:08:32.631 Triggering next historical data download in queue. | 2023-02-16 04:08:32.631 Using symbol data fast lookup vector | 2023-02-16 04:08:32.632 DTC - Sub Instance | Starting real-time market data updates for: F.US.ENQH23. ID: 1 Service code: cqg | 2023-02-16 04:08:32.632 DTC - Sub Instance | Requesting security definition data for: F.US.ENQH23. ID: 1 | 2023-02-16 04:08:32.632 Added historical Intraday data request for F.US.ENQH23 to the queue. | 2023-02-16 04:08:32.632 Intraday data recording state for symbol F.US.ENQH23 is set to download 'Pending'. | 2023-02-16 04:08:32.632 F.US.EPh23 [CB] 5 Min #3 | Started historical data download for additional symbol F.US.ENQH23. Download ID: 10 | 2023-02-16 04:08:32.632 No download requests in the queue to start downloads for. | 2023-02-16 04:08:32.641 Delaying start of download for F.US.ENQH23. | 2023-02-16 04:08:32.641 No download requests in the queue to start downloads for. | 2023-02-16 04:08:32.641 No download requests in the queue to start downloads for. | 2023-02-16 04:08:32.641 DTC - Sub Instance | Starting real-time market data updates for: F.US.EPH23. ID: 2 Service code: cqg | 2023-02-16 04:08:32.641 DTC - Sub Instance | Requesting security definition data for: F.US.EPH23. ID: 2 | 2023-02-16 04:08:32.641 DTC - Sub Instance | Received security definition for symbol F.US.ENQH23 | 2023-02-16 04:08:32.642 Added historical Intraday data request for F.US.EPH23 to the queue. | 2023-02-16 04:08:32.642 Intraday data recording state for symbol F.US.EPH23 is set to download 'Pending'. | 2023-02-16 04:08:32.642 Triggering next historical data download in queue. | 2023-02-16 04:08:32.642 Opened cached Depth file: c:\SierraChart\SierraChartInstance_4\Data\MarketDepthData\F.US.EPH23.2023-02-16.depth | 2023-02-16 04:08:32.653 DTC - Sub Instance | Received security definition for symbol F.US.EPH23 | 2023-02-16 04:08:32.654 DTC - Sub Instance | Starting real-time market data updates for: F.US.MESH23. ID: 3 Service code: cqg | 2023-02-16 04:08:32.665 DTC - Sub Instance | Requesting security definition data for: F.US.MESH23. ID: 3 | 2023-02-16 04:08:32.665 Opened cached Depth file: c:\SierraChart\SierraChartInstance_4\Data\MarketDepthData\F.US.MESH23.2023-02-16.depth | 2023-02-16 04:08:32.700 DTC - Sub Instance | Received security definition for symbol F.US.MESH23 | 2023-02-16 04:08:32.700 HD Request # 10 | Downloading Intraday chart data for F.US.ENQH23 to the file F.US.ENQH23.scid. Service: cme | 2023-02-16 04:08:37.573 HD Request # 10 | Download start date-time: 2023-02-16 04:08:25.000000. File last date-time: 2023-02-16 04:08:25.690003 | 2023-02-16 04:08:37.573 HD Request # 10 | Using server: ds26.sierracharts.com port 10149 | 2023-02-16 04:08:37.573 Socket (2) | Creating socket. | 2023-02-16 04:08:37.577 Socket (2) | New receive buffer size: 5242880 | 2023-02-16 04:08:37.577 Socket (2) | Connecting to IP: 142.215.17.188. | 2023-02-16 04:08:37.577 Requesting market depth updates for: F.US.EPH23 if supported. | 2023-02-16 04:08:37.620 Requesting market depth updates for: F.US.MESH23 if supported. | 2023-02-16 04:08:37.620 DTC - Sub Instance | Clearing market depth for F.US.EPH23 | 2023-02-16 04:08:37.636 DTC - Sub Instance | Clearing market depth for F.US.MESH23 | 2023-02-16 04:08:37.636 HD Request # 10 | Setting DTC encoding to Binary VLS | 2023-02-16 04:08:37.741 HD Request # 10 | Sending historical data logon request message. | 2023-02-16 04:08:37.741 HD Request # 10 | Requesting Intraday data. Start date-time: 2023-02-16 04:08:25. Record interval: 0. Symbol: NQH23 | 2023-02-16 04:08:38.340 HD Request # 10 | Decompressing data. | 2023-02-16 04:08:38.421 HD Request # 10 | Receiving Intraday data for F.US.ENQH23 starting at 2023-02-16 04:08:25.462000 | 2023-02-16 04:08:38.421 Socket (2) | CloseSocket call. | 2023-02-16 04:08:38.422 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-02-16 04:08:38.422 Historical data download thread signaled to stop. | 2023-02-16 04:08:38.422 HD Request # 10 | Timestamp of first Intraday data file record written: 2023-02-16 04:08:28.462000. | 2023-02-16 04:08:38.422 HD Request # 10 | Received 130 Intraday data records from 2023-02-16 04:08:25.462000 to 2023-02-16 04:08:33.572003 (8.1 seconds) and wrote 118 records for F.US.ENQH23 | 2023-02-16 04:08:38.422 HD Request # 10 | Add time&sales data | Remembered last file record date-time: 2023-02-16 12:08:33.572003 | 2023-02-16 04:08:38.425 Added 6 Time and Sales records to Intraday data file for F.US.ENQH23 after download. | 2023-02-16 04:08:38.425 HD Request # 10 | Completion time: 1s. | 2023-02-16 04:08:38.425 HD Request # 10 | Intraday data download complete for F.US.ENQH23. Unique request ID: 10 | 2023-02-16 04:08:38.425 Removing historical data download ID 10. | 2023-02-16 04:08:38.425 Real-time Intraday chart data file updates started for F.US.ENQH23 | 2023-02-16 04:08:38.425 Intraday chart data file opened for F.US.ENQH23 | 2023-02-16 04:08:38.425 HD Request # 10 | Enabling Intraday chart updating for symbol. | 2023-02-16 04:08:38.425 F.US.EPh23 [CB] 5 Min #3 | Historical data download for additional symbol F.US.ENQH23 with ID 10 has completed. | 2023-02-16 04:08:38.425 Triggering next historical data download in queue. | 2023-02-16 04:08:38.425 HD Request # 11 | Downloading Intraday chart data for F.US.EPH23 to the file F.US.EPH23.scid. Service: cme | 2023-02-16 04:08:38.425 HD Request # 11 | Download start date-time: 2023-02-16 04:08:25.000000. File last date-time: 2023-02-16 04:08:25.468005 | 2023-02-16 04:08:38.425 HD Request # 11 | Using server: ds28.sierracharts.com port 10150 | 2023-02-16 04:08:38.425 Socket (3) | Creating socket. | 2023-02-16 04:08:38.425 Socket (3) | New receive buffer size: 5242880 | 2023-02-16 04:08:38.426 Socket (3) | Connecting to IP: 142.215.18.147. | 2023-02-16 04:08:38.426 Socket (2) | Socket gracefully closed by remote side. | 2023-02-16 04:08:38.501 Socket (2) | Closed. | 2023-02-16 04:08:38.501 HD Request # 11 | Setting DTC encoding to Binary VLS | 2023-02-16 04:08:38.587 HD Request # 11 | Sending historical data logon request message. | 2023-02-16 04:08:38.587 HD Request # 11 | Requesting Intraday data. Start date-time: 2023-02-16 04:08:25. Record interval: 0. Symbol: ESH23 | 2023-02-16 04:08:39.194 HD Request # 11 | Decompressing data. | 2023-02-16 04:08:39.273 HD Request # 11 | Receiving Intraday data for F.US.EPH23 starting at 2023-02-16 04:08:25.468000 | 2023-02-16 04:08:39.274 Socket (3) | CloseSocket call. | 2023-02-16 04:08:39.274 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-02-16 04:08:39.274 Historical data download thread signaled to stop. | 2023-02-16 04:08:39.274 HD Request # 11 | Timestamp of first Intraday data file record written: 2023-02-16 04:08:27.143000. | 2023-02-16 04:08:39.274 HD Request # 11 | Received 63 Intraday data records from 2023-02-16 04:08:25.468000 to 2023-02-16 04:08:34.295000 (8.8 seconds) and wrote 57 records for F.US.EPH23 | 2023-02-16 04:08:39.274 HD Request # 11 | Add time&sales data | Remembered last file record date-time: 2023-02-16 12:08:34.295000 | 2023-02-16 04:08:39.277 Added 3 Time and Sales records to Intraday data file for F.US.EPH23 after download. | 2023-02-16 04:08:39.277 HD Request # 11 | Completion time: 1s. | 2023-02-16 04:08:39.277 HD Request # 11 | Intraday data download complete for F.US.EPH23. Unique request ID: 11 | 2023-02-16 04:08:39.277 Removing historical data download ID 11. | 2023-02-16 04:08:39.277 Real-time Intraday chart data file updates started for F.US.EPH23 | 2023-02-16 04:08:39.277 Intraday chart data file opened for F.US.EPH23 | 2023-02-16 04:08:39.277 HD Request # 11 | Enabling Intraday chart updating for symbol. | 2023-02-16 04:08:39.277 Triggering next historical data download in queue. | 2023-02-16 04:08:39.277 No download requests in the queue to start downloads for. | 2023-02-16 04:08:39.278 Socket (3) | Socket gracefully closed by remote side. | 2023-02-16 04:08:39.353 Socket (3) | Closed. | 2023-02-16 04:08:39.353 Opened cached Intraday file: D:\SC\SierraChartInstance_4\Data\F.US.ENQH23.scid. Thread ID: 8544 | 2023-02-16 04:08:40.652 Opened cached Intraday file: D:\SC\SierraChartInstance_4\Data\F.US.EPH23.scid. Thread ID: 8544 | 2023-02-16 04:08:40.652 The message log has been sent to support. | 2023-02-16 04:09:45.939 * HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Creating socket. Using TLS 1.2. | 2023-02-16 04:09:45.939 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | New receive buffer size: 32768 | 2023-02-16 04:09:45.939 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Connecting to IP: 95.216.233.104. | 2023-02-16 04:09:45.939 Sending of the Message Log is completed. The response was saved to D:\SC\SierraChartInstance_4\Data\MessageLogAnalysis.htm | 2023-02-16 04:09:47.053 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | CloseSocket call. | 2023-02-16 04:09:47.300 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2023-02-16 04:09:47.300 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2023-02-16 04:09:47.474 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. | 2023-02-16 04:09:47.474 |
| [2023-02-16 18:48:53] |
| John - SC Support - Posts: 39395 |
|
What exactly is occurring? Is the data just stopping, but you can still interact with the software? Or is the software completely locked up and you can not interact at all? How many other Sub-Instances were running at the same time? Any other information you may deem pertinent to this, please let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-16 20:49:39] |
| User475663 - Posts: 12 |
|
Using instance 1 and 4 Chart and dom freeze Instance 1 continues to run fine Try closing chart book and reopening but still frozen Try disconnecting and reconnecting still frozen Have to shut down sierra chart and restart to make both instances work Again |
| [2023-02-16 23:18:38] |
| John - SC Support - Posts: 39395 |
|
We are trying to understand what exactly you mean by "frozen". Are you able to interact with the interface? Can you select items from the menus? You state you try closing the chartbook and reopening - so this means you can select File >> Close Chartbook? Does the chartbook close? Can you reopen it? It sounds like it is just the data that is not updating in this instance. Is this correct? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-17 12:26:12] |
| User475663 - Posts: 12 |
|
No interaction with chart menu When I close and reopen nothing shows up on chart still frozen Cant move any windows, no minimizing windows nothing Still see green data window at bottom change numbers Its not just that the data is not updating but nothing is moving, no pictures after reopening. |
| [2023-02-17 16:00:31] |
| John - SC Support - Posts: 39395 |
|
Start by opening the Sub-Instance and when the login screen comes up select Cancel to stop the automatic login. Then deselect the option for Open Files on Startup. Then select OK to continue the login. Since the system is not opening any chartbooks you should be able to interact with the software. Please open a new chartbook by selecting File >> New Chartbook and then open a chart using File >> Find Symbol. Make sure everything is working as expected. If the software does not lock up, then there is something about your other chartbook that is causing a problem. You should try to get one of the backups of that chartbook and see if you can get one of them to work. Refer to the information here: Chartbooks (Workspaces): Accessing a Backup Chartbook File For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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