Support Board
Date/Time: Tue, 22 Apr 2025 02:18:42 +0000
Nasdaq Chart Stops at 13/2/23 close of trading day
View Count: 502
| [2023-02-14 15:06:11] |
| User882017 - Posts: 7 |
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Hi, I activated a trial sierra account yesterday and also upgraded to service package 12 last night to get complete access to the sierra service. I am yet to get any data on the chart as the Nasdaq 100 chart is still at close of trade price on 13/2/23 which is quite strange even for a delayed service of 10 minutes. I was under the impression that a service package 12 is the full service with live data and advanced tools. kindly help
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| [2023-02-14 16:26:11] |
| John - SC Support - Posts: 39395 |
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No package gives you the real-time data without paying the exchange fees. The Integrated packages just give you the ability to get the real-time data, unlike the Base packages, where you can not get any real-time data (except for Forex and CFDs). In order to get the real-time data, you need to go through the setup instructions for the particular exchange you want. Refer to the information for the Denali Exchange Data Feed here: Denali Exchange Data Feed Also, be aware that if you want real-time data for the CME Group, then you need to have a live, funded, futures trading account in order to qualify for the (much lower priced) non-professional exchange fees. Refer to the information here: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges But, regardless of the above, you should still be getting the delayed streaming data. Please get us your message log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-15 08:44:01] |
| User882017 - Posts: 7 |
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Software version: 2480 64-bit | 2023-02-15 08:31:49.584 Primary Thread ID: 4372 | 2023-02-15 08:31:49.584 Usage end date: 2023-03-31 | 2023-02-15 08:31:49.584 Enabled for: Advanced Features 2. | 2023-02-15 08:31:49.584 Enabled for: Sierra Chart Historical Data Service. | 2023-02-15 08:31:49.584 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-02-15 08:31:49.584 Enabled for: Delayed Denali Exchange Data Feed. | 2023-02-15 08:31:49.584 Enabled for exchange2: fairx_exchange.data | 2023-02-15 08:31:49.584 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-02-15 08:31:49.584 Current selected Data/Trading service: SC Data - All Services | 2023-02-15 08:31:49.584 Custom symbol settings values: enabled | 2023-02-15 08:31:49.584 Chart Update Interval: 500 | 2023-02-15 08:31:49.584 Intraday Data Storage Time Unit: 60 | 2023-02-15 08:31:49.584 Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2023-02-15 08:31:49.584 2023-02-15 08:31:49 Local computer time in UTC | 2023-02-15 08:31:49.584 2023-02-15 08:31:49 Local computer time in SC Time Zone | 2023-02-15 08:31:49.584 2023-02-14 10:03:01 Server time in UTC | 2023-02-15 08:31:49.584 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-02-15 08:31:49.584 Program path: C:\SierraChart\ | 2023-02-15 08:31:49.584 Data Files path: C:\SierraChart\Data\ | 2023-02-15 08:31:49.584 OS Version Number: 10.0 | 2023-02-15 08:31:49.584 Locale Setting: C | 2023-02-15 08:31:49.584 DLLs: UserContributedStudies_64.dll | 2023-02-15 08:31:49.584 Allowed protected custom studies: | 2023-02-15 08:31:49.584 Crash reporter started: true | 2023-02-15 08:31:49.584 $IUXX Daily #11 | Reloading chart. | 2023-02-15 08:39:17.423 $IUXX Daily #11 | >= 1 Day from current Date to last Date in file. Downloading historical Daily data | 2023-02-15 08:39:17.606 Added historical Daily data request for $IUXX to the queue. | 2023-02-15 08:39:18.059 Triggering next historical data download in queue. | 2023-02-15 08:39:18.059 HD Request # 46 | Downloading Historical Daily chart data for $IUXX. Starting date: 2023-02-09. Service: nasdaq.index | 2023-02-15 08:39:18.071 HD Request # 46 | Requesting historical Daily data for $IUXX starting at 2023-02-08. SC External HD service. | 2023-02-15 08:39:18.319 HD Request # 46 | Receiving historical Daily data for $IUXX starting at 2023-02-09. | 2023-02-15 08:39:18.559 HD Request # 46 | Writing historical Daily data to the file $IUXX.dly. | 2023-02-15 08:39:18.560 HD Request # 46 | Bytes received: 272 | 2023-02-15 08:39:18.667 HD Request # 46 | Received 5 Daily data records from 2023-02-09 00:00:00 to 2023-02-14 00:00:00 (6.0 days) and wrote 4 records for $IUXX | 2023-02-15 08:39:18.667 HD Request # 46 | Completion time: 0s. | 2023-02-15 08:39:18.667 HD Request # 46 | Daily data download complete for $IUXX. Unique request ID: 46 | 2023-02-15 08:39:18.667 Removing historical data download ID 46. | 2023-02-15 08:39:18.667 Triggering next historical data download in queue. | 2023-02-15 08:39:18.667 No download requests in the queue to start downloads for. | 2023-02-15 08:39:18.667 $IUXX Daily #11 | Reloading chart. | 2023-02-15 08:39:18.931 |
| [2023-02-15 08:51:53] |
| User882017 - Posts: 7 |
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https://www.sierrachart.com/image.php?Image=1676451002345.png
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| [2023-02-15 08:57:14] |
| User882017 - Posts: 7 |
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Software version: 2480 64-bit | 2023-02-15 08:31:49.584 Primary Thread ID: 4372 | 2023-02-15 08:31:49.584 Usage end date: 2023-03-31 | 2023-02-15 08:31:49.584 Enabled for: Advanced Features 2. | 2023-02-15 08:31:49.584 Enabled for: Sierra Chart Historical Data Service. | 2023-02-15 08:31:49.584 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-02-15 08:31:49.584 Enabled for: Delayed Denali Exchange Data Feed. | 2023-02-15 08:31:49.584 Enabled for exchange2: fairx_exchange.data | 2023-02-15 08:31:49.584 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-02-15 08:31:49.584 Current selected Data/Trading service: SC Data - All Services | 2023-02-15 08:31:49.584 Custom symbol settings values: enabled | 2023-02-15 08:31:49.584 Chart Update Interval: 500 | 2023-02-15 08:31:49.584 Intraday Data Storage Time Unit: 60 | 2023-02-15 08:31:49.584 Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2023-02-15 08:31:49.584 2023-02-15 08:31:49 Local computer time in UTC | 2023-02-15 08:31:49.584 2023-02-15 08:31:49 Local computer time in SC Time Zone | 2023-02-15 08:31:49.584 2023-02-14 10:03:01 Server time in UTC | 2023-02-15 08:31:49.584 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-02-15 08:31:49.584 Program path: C:\SierraChart\ | 2023-02-15 08:31:49.584 Data Files path: C:\SierraChart\Data\ | 2023-02-15 08:31:49.584 OS Version Number: 10.0 | 2023-02-15 08:31:49.584 Locale Setting: C | 2023-02-15 08:31:49.584 DLLs: UserContributedStudies_64.dll | 2023-02-15 08:31:49.584 Allowed protected custom studies: | 2023-02-15 08:31:49.584 Crash reporter started: true | 2023-02-15 08:31:49.584 $IUXX Daily #11 | Reloading chart. | 2023-02-15 08:39:17.423 $IUXX Daily #11 | >= 1 Day from current Date to last Date in file. Downloading historical Daily data | 2023-02-15 08:39:17.606 Added historical Daily data request for $IUXX to the queue. | 2023-02-15 08:39:18.059 Triggering next historical data download in queue. | 2023-02-15 08:39:18.059 HD Request # 46 | Downloading Historical Daily chart data for $IUXX. Starting date: 2023-02-09. Service: nasdaq.index | 2023-02-15 08:39:18.071 HD Request # 46 | Requesting historical Daily data for $IUXX starting at 2023-02-08. SC External HD service. | 2023-02-15 08:39:18.319 HD Request # 46 | Receiving historical Daily data for $IUXX starting at 2023-02-09. | 2023-02-15 08:39:18.559 HD Request # 46 | Writing historical Daily data to the file $IUXX.dly. | 2023-02-15 08:39:18.560 HD Request # 46 | Bytes received: 272 | 2023-02-15 08:39:18.667 HD Request # 46 | Received 5 Daily data records from 2023-02-09 00:00:00 to 2023-02-14 00:00:00 (6.0 days) and wrote 4 records for $IUXX | 2023-02-15 08:39:18.667 HD Request # 46 | Completion time: 0s. | 2023-02-15 08:39:18.667 HD Request # 46 | Daily data download complete for $IUXX. Unique request ID: 46 | 2023-02-15 08:39:18.667 Removing historical data download ID 46. | 2023-02-15 08:39:18.667 Triggering next historical data download in queue. | 2023-02-15 08:39:18.667 No download requests in the queue to start downloads for. | 2023-02-15 08:39:18.667 $IUXX Daily #11 | Reloading chart. | 2023-02-15 08:39:18.931 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Creating socket. Using TLS 1.2. | 2023-02-15 08:50:02.565 Uploaded an image to the server. Request ID: 1 | 2023-02-15 08:50:02.565 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | New receive buffer size: 32768 | 2023-02-15 08:50:02.565 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Connecting to IP: 95.216.233.104. | 2023-02-15 08:50:02.566 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Socket gracefully closed by remote side. | 2023-02-15 08:50:07.840 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | CloseSocket call. | 2023-02-15 08:50:07.840 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-02-15 08:50:07.840 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Closed. | 2023-02-15 08:50:07.840 File >> Disconnect selected. | 2023-02-15 08:56:00.886 SC DTC Data with Market Depth | Waiting for socket receive thread to end | 2023-02-15 08:56:00.890 DTC Client socket (1) | CloseSocket call. | 2023-02-15 08:56:00.890 SC DTC Data with Market Depth | Disconnected from the server. | 2023-02-15 08:56:00.890 SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2023-02-15 08:56:00.890 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-02-15 08:56:00.890 DTC Client socket (2) | CloseSocket call. | 2023-02-15 08:56:00.891 SC DTC Delayed Exchange Data | Disconnected from the server. | 2023-02-15 08:56:00.891 SC Data - All Services | Disconnected. | 2023-02-15 08:56:00.891 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-02-15 08:56:00.891 SC Data - All Services | Connected to server complete. | 2023-02-15 08:56:07.529 Triggering next historical data download in queue. | 2023-02-15 08:56:07.529 Triggering next historical data download in queue. | 2023-02-15 08:56:07.529 Triggering next historical data download in queue. | 2023-02-15 08:56:07.529 Triggering next historical data download in queue. | 2023-02-15 08:56:07.529 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2023-02-15 08:56:07.529 No download requests in the queue to start downloads for. | 2023-02-15 08:56:07.532 No download requests in the queue to start downloads for. | 2023-02-15 08:56:07.532 No download requests in the queue to start downloads for. | 2023-02-15 08:56:07.532 No download requests in the queue to start downloads for. | 2023-02-15 08:56:07.532 Using Bid/Ask average for last trade price for EURUSD | 2023-02-15 08:56:07.690 Using symbol data fast lookup vector | 2023-02-15 08:56:07.690 SC DTC Data with Market Depth | Starting real-time market data updates for: EURUSD. ID: 1 Service code: fxcm | 2023-02-15 08:56:07.690 SC DTC Data with Market Depth | Connecting to the server ds13-2.sierracharts.com. Port 443 | 2023-02-15 08:56:07.690 SC DTC Data with Market Depth | Requesting security definition data for: EURUSD. ID: 1 | 2023-02-15 08:56:07.690 Added historical Intraday data request for EURUSD to the queue. | 2023-02-15 08:56:07.690 Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2023-02-15 08:56:07.690 Triggering next historical data download in queue. | 2023-02-15 08:56:07.690 Delaying start of download for EURUSD. | 2023-02-15 08:56:07.705 Using Bid/Ask average for last trade price for USOil | 2023-02-15 08:56:07.705 SC DTC Data with Market Depth | Starting real-time market data updates for: USOil. ID: 2 Service code: fxcm | 2023-02-15 08:56:07.705 SC DTC Data with Market Depth | Requesting security definition data for: USOil. ID: 2 | 2023-02-15 08:56:07.705 Added historical Intraday data request for USOil to the queue. | 2023-02-15 08:56:07.705 Intraday data recording state for symbol USOil is set to download 'Pending'. | 2023-02-15 08:56:07.705 Triggering next historical data download in queue. | 2023-02-15 08:56:07.706 DTC Client socket (3) | Creating socket. | 2023-02-15 08:56:07.714 DTC Client socket (3) | New receive buffer size: 5242880 | 2023-02-15 08:56:07.714 DTC Client socket (3) | Connecting to IP: 162.251.232.245. | 2023-02-15 08:56:07.714 Using Bid/Ask average for last trade price for SPX500 | 2023-02-15 08:56:07.757 SC DTC Data with Market Depth | Starting real-time market data updates for: SPX500. ID: 3 Service code: fxcm | 2023-02-15 08:56:07.757 SC DTC Data with Market Depth | Requesting security definition data for: SPX500. ID: 3 | 2023-02-15 08:56:07.757 Using Bid/Ask average for last trade price for US30 | 2023-02-15 08:56:07.767 SC DTC Data with Market Depth | Starting real-time market data updates for: US30. ID: 4 Service code: fxcm | 2023-02-15 08:56:07.767 SC DTC Data with Market Depth | Requesting security definition data for: US30. ID: 4 | 2023-02-15 08:56:07.767 Added historical Intraday data request for US30 to the queue. | 2023-02-15 08:56:07.767 Intraday data recording state for symbol US30 is set to download 'Pending'. | 2023-02-15 08:56:07.767 Triggering next historical data download in queue. | 2023-02-15 08:56:07.767 Mapping ESH23-CME to ESH23. Service code: cme | 2023-02-15 08:56:07.776 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESH23-CME (ESH23). ID: 5 Service code: cme | 2023-02-15 08:56:07.777 SC DTC Delayed Exchange Data | Connecting to the server ds28-2.sierracharts.com. Port 10043 | 2023-02-15 08:56:07.777 SC DTC Delayed Exchange Data | Requesting security definition data for: ESH23-CME (ESH23). ID: 5 | 2023-02-15 08:56:07.777 Added historical Intraday data request for ESH23-CME to the queue. | 2023-02-15 08:56:07.777 Intraday data recording state for symbol ESH23-CME is set to download 'Pending'. | 2023-02-15 08:56:07.777 Triggering next historical data download in queue. | 2023-02-15 08:56:07.777 DTC Client socket (4) | Creating socket. | 2023-02-15 08:56:07.787 DTC Client socket (4) | New receive buffer size: 5242880 | 2023-02-15 08:56:07.787 DTC Client socket (4) | Connecting to IP: 142.215.18.148. | 2023-02-15 08:56:07.787 Using Bid/Ask average for last trade price for XAUUSD | 2023-02-15 08:56:07.816 SC DTC Data with Market Depth | Starting real-time market data updates for: XAUUSD. ID: 6 Service code: fxcm | 2023-02-15 08:56:07.816 SC DTC Data with Market Depth | Requesting security definition data for: XAUUSD. ID: 6 | 2023-02-15 08:56:07.816 SC Data - All Services | Starting real-time market data updates for: $IUXX. ID: 7 Service code: nasdaq.index | 2023-02-15 08:56:07.820 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: $IUXX | 2023-02-15 08:56:07.821 SC Data - All Services | Requesting security definition data for: $IUXX. ID: 7 | 2023-02-15 08:56:07.821 SC DTC Data with Market Depth | Network connection to server complete. | 2023-02-15 08:56:07.848 SC DTC Data with Market Depth | Starting socket receive thread. | 2023-02-15 08:56:07.848 SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS. Compression: standard | 2023-02-15 08:56:07.848 Added historical Intraday data request for XAUUSD to the queue. | 2023-02-15 08:56:07.848 Intraday data recording state for symbol XAUUSD is set to download 'Pending'. | 2023-02-15 08:56:07.848 Triggering next historical data download in queue. | 2023-02-15 08:56:07.848 SC DTC Delayed Exchange Data | Network connection to server complete. | 2023-02-15 08:56:07.912 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2023-02-15 08:56:07.912 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2023-02-15 08:56:07.912 SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2023-02-15 08:56:08.010 SC DTC Data with Market Depth | Sending logon request message. | 2023-02-15 08:56:08.010 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2023-02-15 08:56:08.041 SC DTC Delayed Exchange Data | Sending logon request message. | 2023-02-15 08:56:08.041 SC DTC Delayed Exchange Data | Received logon response. | 2023-02-15 08:56:08.775 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2023-02-15 08:56:08.775 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2023-02-15 08:56:08.775 SC DTC Delayed Exchange Data | Successfully connected. | 2023-02-15 08:56:08.775 SC DTC Delayed Exchange Data | Trading is not supported. | 2023-02-15 08:56:08.775 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESH23-CME -> ESH23 | 2023-02-15 08:56:08.775 SC DTC Data with Market Depth | Received logon response. | 2023-02-15 08:56:08.924 SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2023-02-15 08:56:08.924 SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2023-02-15 08:56:08.924 SC DTC Data with Market Depth | Successfully connected. | 2023-02-15 08:56:08.924 SC DTC Data with Market Depth | Trading is not supported. | 2023-02-15 08:56:08.924 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: EURUSD | 2023-02-15 08:56:08.924 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: SPX500 | 2023-02-15 08:56:08.924 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: US30 | 2023-02-15 08:56:08.924 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: USOil | 2023-02-15 08:56:08.924 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: XAUUSD | 2023-02-15 08:56:08.924 SC DTC Delayed Exchange Data | Received security definition for symbol ESH23-CME | 2023-02-15 08:56:09.007 SC DTC Data with Market Depth | Received security definition for symbol EURUSD | 2023-02-15 08:56:09.141 SC DTC Data with Market Depth | Received security definition for symbol SPX500 | 2023-02-15 08:56:09.141 SC DTC Data with Market Depth | Received security definition for symbol US30 | 2023-02-15 08:56:09.141 SC DTC Data with Market Depth | Received security definition for symbol USOil | 2023-02-15 08:56:09.141 SC DTC Data with Market Depth | Received security definition for symbol XAUUSD | 2023-02-15 08:56:09.141 HD Request # 47 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2023-02-15 08:56:14.568 HD Request # 47 | Download start date-time: 2023-02-15 08:56:00.000000. File last date-time: 2023-02-15 08:56:00.000000 | 2023-02-15 08:56:14.570 HD Request # 47 | Using server: ds13-2.sierracharts.com port 10150 | 2023-02-15 08:56:14.570 Socket (5) | Creating socket. | 2023-02-15 08:56:14.570 Socket (5) | New receive buffer size: 5242880 | 2023-02-15 08:56:14.571 Socket (5) | Connecting to IP: 162.251.232.245. | 2023-02-15 08:56:14.571 HD Request # 47 | Setting DTC encoding to Binary VLS | 2023-02-15 08:56:14.882 HD Request # 47 | Sending historical data logon request message. | 2023-02-15 08:56:14.882 HD Request # 47 | Requesting Intraday data. Start date-time: 2023-02-15 08:56:00. Record interval: 60. Symbol: EURUSD | 2023-02-15 08:56:15.643 HD Request # 47 | Decompressing data. | 2023-02-15 08:56:15.813 HD Request # 47 | Receiving Intraday data for EURUSD starting at 2023-02-15 08:56:00.068000 | 2023-02-15 08:56:15.814 Socket (5) | CloseSocket call. | 2023-02-15 08:56:15.815 Historical data download thread signaled to stop. | 2023-02-15 08:56:15.815 Socket (5) | Shutdown started. Waiting for graceful close. | 2023-02-15 08:56:15.815 HD Request # 47 | Timestamp of first Intraday data file record written: 2023-02-15 08:56:00.068000. | 2023-02-15 08:56:15.815 HD Request # 47 | Received 1 Intraday data record from 2023-02-15 08:56:00.068000 to 2023-02-15 08:56:00.068000 (0.0 seconds) and wrote 1 record for EURUSD | 2023-02-15 08:56:15.816 HD Request # 47 | Completion time: 1s. | 2023-02-15 08:56:15.816 HD Request # 47 | Intraday data download complete for EURUSD. Unique request ID: 47 | 2023-02-15 08:56:15.816 Removing historical data download ID 47. | 2023-02-15 08:56:15.816 Real-time Intraday chart data file updates started for EURUSD | 2023-02-15 08:56:15.816 Opened cached Intraday file: C:\SierraChart\Data\EURUSD.scid. Thread ID: 4372 | 2023-02-15 08:56:15.830 Intraday chart data file opened for EURUSD | 2023-02-15 08:56:15.830 HD Request # 47 | Enabling Intraday chart updating for symbol. | 2023-02-15 08:56:15.830 Triggering next historical data download in queue. | 2023-02-15 08:56:15.831 HD Request # 48 | Downloading Intraday chart data for USOil to the file USOil.scid. Service: fxcm | 2023-02-15 08:56:15.831 HD Request # 48 | Download start date-time: 2023-02-15 08:56:00.000000. File last date-time: 2023-02-15 08:56:00.000000 | 2023-02-15 08:56:15.832 HD Request # 48 | Using server: ds4.sierracharts.com port 10149 | 2023-02-15 08:56:15.832 Socket (6) | Creating socket. | 2023-02-15 08:56:15.858 Socket (6) | New receive buffer size: 5242880 | 2023-02-15 08:56:15.858 Socket (6) | Connecting to IP: 142.215.18.102. | 2023-02-15 08:56:15.858 Socket (5) | Socket gracefully closed by remote side. | 2023-02-15 08:56:15.947 Socket (5) | Closed. | 2023-02-15 08:56:15.947 HD Request # 48 | Setting DTC encoding to Binary VLS | 2023-02-15 08:56:16.057 HD Request # 48 | Sending historical data logon request message. | 2023-02-15 08:56:16.057 HD Request # 48 | Requesting Intraday data. Start date-time: 2023-02-15 08:56:00. Record interval: 60. Symbol: USOil | 2023-02-15 08:56:16.667 HD Request # 48 | Decompressing data. | 2023-02-15 08:56:16.765 HD Request # 48 | Receiving Intraday data for USOil starting at 2023-02-15 08:56:00.484000 | 2023-02-15 08:56:16.766 Socket (6) | CloseSocket call. | 2023-02-15 08:56:16.767 Socket (6) | Shutdown started. Waiting for graceful close. | 2023-02-15 08:56:16.767 Historical data download thread signaled to stop. | 2023-02-15 08:56:16.771 HD Request # 48 | Timestamp of first Intraday data file record written: 2023-02-15 08:56:00.484000. | 2023-02-15 08:56:16.771 HD Request # 48 | Received 1 Intraday data record from 2023-02-15 08:56:00.484000 to 2023-02-15 08:56:00.484000 (0.0 seconds) and wrote 1 record for USOil | 2023-02-15 08:56:16.771 HD Request # 48 | Completion time: 1s. | 2023-02-15 08:56:16.771 HD Request # 48 | Intraday data download complete for USOil. Unique request ID: 48 | 2023-02-15 08:56:16.771 Removing historical data download ID 48. | 2023-02-15 08:56:16.771 Real-time Intraday chart data file updates started for USOil | 2023-02-15 08:56:16.771 Opened cached Intraday file: C:\SierraChart\Data\USOil.scid. Thread ID: 4372 | 2023-02-15 08:56:16.775 Intraday chart data file opened for USOil | 2023-02-15 08:56:16.775 HD Request # 48 | Enabling Intraday chart updating for symbol. | 2023-02-15 08:56:16.775 Triggering next historical data download in queue. | 2023-02-15 08:56:16.775 HD Request # 49 | Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm | 2023-02-15 08:56:16.775 HD Request # 49 | Download start date-time: 2023-02-15 08:56:00.000000. File last date-time: 2023-02-15 08:56:00.000000 | 2023-02-15 08:56:16.776 HD Request # 49 | Using server: ds12.sierracharts.com port 10150 | 2023-02-15 08:56:16.776 Socket (5) | Creating socket. | 2023-02-15 08:56:16.793 Socket (5) | New receive buffer size: 5242880 | 2023-02-15 08:56:16.793 Socket (5) | Connecting to IP: 142.215.18.101. | 2023-02-15 08:56:16.793 Socket (6) | Socket gracefully closed by remote side. | 2023-02-15 08:56:16.875 Socket (6) | Closed. | 2023-02-15 08:56:16.875 HD Request # 49 | Setting DTC encoding to Binary VLS | 2023-02-15 08:56:16.997 HD Request # 49 | Sending historical data logon request message. | 2023-02-15 08:56:16.997 HD Request # 49 | Requesting Intraday data. Start date-time: 2023-02-15 08:56:00. Record interval: 60. Symbol: US30 | 2023-02-15 08:56:17.612 HD Request # 49 | Decompressing data. | 2023-02-15 08:56:17.726 HD Request # 49 | Receiving Intraday data for US30 starting at 2023-02-15 08:56:00.269000 | 2023-02-15 08:56:17.727 Socket (5) | CloseSocket call. | 2023-02-15 08:56:17.727 Historical data download thread signaled to stop. | 2023-02-15 08:56:17.727 Socket (5) | Shutdown started. Waiting for graceful close. | 2023-02-15 08:56:17.727 HD Request # 49 | Timestamp of first Intraday data file record written: 2023-02-15 08:56:00.269000. | 2023-02-15 08:56:17.727 HD Request # 49 | Received 1 Intraday data record from 2023-02-15 08:56:00.269000 to 2023-02-15 08:56:00.269000 (0.0 seconds) and wrote 1 record for US30 | 2023-02-15 08:56:17.728 HD Request # 49 | Completion time: 1s. | 2023-02-15 08:56:17.728 HD Request # 49 | Intraday data download complete for US30. Unique request ID: 49 | 2023-02-15 08:56:17.728 Removing historical data download ID 49. | 2023-02-15 08:56:17.728 Real-time Intraday chart data file updates started for US30 | 2023-02-15 08:56:17.728 Opened cached Intraday file: C:\SierraChart\Data\US30.scid. Thread ID: 4372 | 2023-02-15 08:56:17.735 Intraday chart data file opened for US30 | 2023-02-15 08:56:17.735 HD Request # 49 | Enabling Intraday chart updating for symbol. | 2023-02-15 08:56:17.735 Triggering next historical data download in queue. | 2023-02-15 08:56:17.735 HD Request # 50 | Downloading Intraday chart data for ESH23-CME to the file ESH23-CME.scid. Service: cme | 2023-02-15 08:56:17.735 HD Request # 50 | Download start date-time: 2023-02-15 08:45:00.000000. File last date-time: 2023-02-15 08:45:00.000000 | 2023-02-15 08:56:17.735 HD Request # 50 | Using server: ds26.sierracharts.com port 10149 | 2023-02-15 08:56:17.735 Socket (6) | Creating socket. | 2023-02-15 08:56:17.773 Socket (6) | New receive buffer size: 5242880 | 2023-02-15 08:56:17.773 Socket (6) | Connecting to IP: 142.215.17.188. | 2023-02-15 08:56:17.773 Socket (5) | Socket gracefully closed by remote side. | 2023-02-15 08:56:17.827 Socket (5) | Closed. | 2023-02-15 08:56:17.827 HD Request # 50 | Setting DTC encoding to Binary VLS | 2023-02-15 08:56:17.972 HD Request # 50 | Sending historical data logon request message. | 2023-02-15 08:56:17.972 HD Request # 50 | Requesting Intraday data. Start date-time: 2023-02-15 08:45:00. Record interval: 60. Symbol: ESH23 | 2023-02-15 08:56:18.594 HD Request # 50 | Decompressing data. | 2023-02-15 08:56:18.708 HD Request # 50 | Receiving Intraday data for ESH23-CME starting at 2023-02-15 08:45:00.736000 | 2023-02-15 08:56:18.709 Socket (6) | CloseSocket call. | 2023-02-15 08:56:18.710 Socket (6) | Shutdown started. Waiting for graceful close. | 2023-02-15 08:56:18.710 Historical data download thread signaled to stop. | 2023-02-15 08:56:18.720 HD Request # 50 | Timestamp of first Intraday data file record written: 2023-02-15 08:45:00.736000. | 2023-02-15 08:56:18.720 HD Request # 50 | Received 2 Intraday data records from 2023-02-15 08:45:00.736000 to 2023-02-15 08:46:00.176000 (59.4 seconds) and wrote 2 records for ESH23-CME | 2023-02-15 08:56:18.720 HD Request # 50 | Completion time: 1s. | 2023-02-15 08:56:18.720 HD Request # 50 | Intraday data download complete for ESH23-CME. Unique request ID: 50 | 2023-02-15 08:56:18.720 Removing historical data download ID 50. | 2023-02-15 08:56:18.720 Real-time Intraday chart data file updates started for ESH23-CME | 2023-02-15 08:56:18.720 Opened cached Intraday file: C:\SierraChart\Data\ESH23-CME.scid. Thread ID: 4372 | 2023-02-15 08:56:18.728 Intraday chart data file opened for ESH23-CME | 2023-02-15 08:56:18.728 HD Request # 50 | Enabling Intraday chart updating for symbol. | 2023-02-15 08:56:18.728 Triggering next historical data download in queue. | 2023-02-15 08:56:18.728 HD Request # 51 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2023-02-15 08:56:18.728 HD Request # 51 | Download start date-time: 2023-02-15 08:56:00.000000. File last date-time: 2023-02-15 08:56:00.000000 | 2023-02-15 08:56:18.728 HD Request # 51 | Using server: ds13-2.sierracharts.com port 10150 | 2023-02-15 08:56:18.728 Socket (5) | Creating socket. | 2023-02-15 08:56:18.728 Socket (5) | New receive buffer size: 5242880 | 2023-02-15 08:56:18.728 Socket (5) | Connecting to IP: 162.251.232.245. | 2023-02-15 08:56:18.728 Socket (6) | Socket gracefully closed by remote side. | 2023-02-15 08:56:18.806 Socket (6) | Closed. | 2023-02-15 08:56:18.806 HD Request # 51 | Setting DTC encoding to Binary VLS | 2023-02-15 08:56:18.996 HD Request # 51 | Sending historical data logon request message. | 2023-02-15 08:56:18.996 HD Request # 51 | Requesting Intraday data. Start date-time: 2023-02-15 08:56:00. Record interval: 60. Symbol: XAUUSD | 2023-02-15 08:56:19.130 HD Request # 51 | Decompressing data. | 2023-02-15 08:56:19.262 HD Request # 51 | Receiving Intraday data for XAUUSD starting at 2023-02-15 08:56:00.126000 | 2023-02-15 08:56:19.263 Socket (5) | CloseSocket call. | 2023-02-15 08:56:19.263 Historical data download thread signaled to stop. | 2023-02-15 08:56:19.263 Socket (5) | Shutdown started. Waiting for graceful close. | 2023-02-15 08:56:19.263 HD Request # 51 | Timestamp of first Intraday data file record written: 2023-02-15 08:56:00.126000. | 2023-02-15 08:56:19.263 HD Request # 51 | Received 1 Intraday data record from 2023-02-15 08:56:00.126000 to 2023-02-15 08:56:00.126000 (0.0 seconds) and wrote 1 record for XAUUSD | 2023-02-15 08:56:19.264 HD Request # 51 | Completion time: 1s. | 2023-02-15 08:56:19.264 HD Request # 51 | Intraday data download complete for XAUUSD. Unique request ID: 51 | 2023-02-15 08:56:19.264 Removing historical data download ID 51. | 2023-02-15 08:56:19.264 Real-time Intraday chart data file updates started for XAUUSD | 2023-02-15 08:56:19.264 Opened cached Intraday file: C:\SierraChart\Data\XAUUSD.scid. Thread ID: 4372 | 2023-02-15 08:56:19.268 Intraday chart data file opened for XAUUSD | 2023-02-15 08:56:19.268 HD Request # 51 | Enabling Intraday chart updating for symbol. | 2023-02-15 08:56:19.268 Triggering next historical data download in queue. | 2023-02-15 08:56:19.268 No download requests in the queue to start downloads for. | 2023-02-15 08:56:19.268 Socket (5) | Socket gracefully closed by remote side. | 2023-02-15 08:56:19.397 Socket (5) | Closed. | 2023-02-15 08:56:19.397 |
| [2023-02-15 12:14:04] |
| Sierra_Chart Engineering - Posts: 19290 |
|
$IUXX Is a cash index symbol. You are not going to get real-time data for this without paying the exchange fee and a separate data feed fee. For now use this symbol: NAS100 We expect to offer in about a month or two NASDAQ global indices, with a lower cost to access real-time data as compared to$IUXX at the present time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-16 08:47:57] |
| User882017 - Posts: 7 |
|
many thanks for your response
|
| [2023-02-25 09:49:41] |
| User882017 - Posts: 7 |
|
Hi, with regards NAS100 symbol, its a CFD, does that mean the data is live? kind Regards |
| [2023-02-25 13:39:11] |
| Sierra_Chart Engineering - Posts: 19290 |
|
NAS100 is a CFD. And it is real time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-25 23:25:14] |
| User882017 - Posts: 7 |
|
Thanks for your response, however, how do i integrate this data with my brokerage account. i use finotive broker kind regards |
| [2023-02-27 15:26:47] |
| John - SC Support - Posts: 39395 |
|
As far as we know, you can not trade CFDs with Interactive Brokers. You would have to check with them to be certain, however.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-28 00:01:27] |
| User90125 - Posts: 715 |
|
Thanks for your response, however, how do i integrate this data with my brokerage account. i use finotive broker
kind regards I don't think "finotive broker" is affiliated with Interactive Brokers, and based on a quick Google Search, you'd probably want to find a better prop firm to trade thru. Good luck. |
| [2023-02-28 07:34:25] |
| Sierra_Chart Engineering - Posts: 19290 |
|
CFDs can be traded with Interactive Brokers but they have their own symbols. You cannot use the FXCM symbols.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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