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Date/Time: Mon, 03 Mar 2025 17:58:23 +0000



Data Lagging Issue

View Count: 659

[2021-11-09 04:28:42]
Sierra Chart Engineering - Posts: 104368
From user:


These were taken within seconds. Im using SC data all services now, but as you can see there is a lag of several ticks to several points at times. Right now it is lagging by a tick. It makes me nervous because I need to be able to trust the data, especially for other indicators I will be importing into SC.

The first thing we need to do is to get your Message Log to see if you are actually receiving real-time data. Instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
---

Also refer to:
Prices / Data Falling Behind: 4.12 - Sierra Chart Exchange Data Feeds
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-11-09 04:29:21
[2021-11-09 16:22:18]
John - SC Support - Posts: 38327
From User:

HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-11-09 09:25:04.082
Reading Internal Order ID file. | 2021-11-09 09:25:08.072
Reading Trade Orders file. | 2021-11-09 09:25:08.385
Reading Trade Positions file. | 2021-11-09 09:25:08.454
Reading Trade Account Data files. | 2021-11-09 09:25:08.497
UDPListener (1528). Port 22904 | Listening on UDP port 22904. | 2021-11-09 09:25:08.705
Software version: 2308 64-bit | 2021-11-09 09:25:08.734
Primary Thread ID: 3016 | 2021-11-09 09:25:08.734
Usage end date: 2022-01-30 | 2021-11-09 09:25:08.734
Enabled for: Advanced Features 2. | 2021-11-09 09:25:08.734
Enabled for: Sierra Chart Historical Data Service. | 2021-11-09 09:25:08.734
Enabled for: Denali Real-Time Exchange Data Feed. | 2021-11-09 09:25:08.734
Enabled for: Delayed Denali Exchange Data Feed. | 2021-11-09 09:25:08.734
Enabled for exchange2: CBOT | 2021-11-09 09:25:08.734
Enabled for exchange2: fairx_exchange.data | 2021-11-09 09:25:08.734
Allow Support for Sierra Chart Data Feeds is enabled. | 2021-11-09 09:25:08.734
Current selected Data/Trading service: GAIN Capital/OEC | 2021-11-09 09:25:08.734
Custom symbol settings values: enabled | 2021-11-09 09:25:08.734
Chart Update Interval: 500 | 2021-11-09 09:25:08.734
Intraday Data Storage Time Unit: 1 | 2021-11-09 09:25:08.734
Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-11-09 09:25:08.734
2021-11-09 15:25:08 Local computer time in UTC | 2021-11-09 09:25:08.734
2021-11-09 09:25:08 Local computer time in SC Time Zone | 2021-11-09 09:25:08.734
2021-11-09 15:24:58 Server time in UTC | 2021-11-09 09:25:08.734
Local computer UTC time and Server UTC time difference: 1 seconds. | 2021-11-09 09:25:08.734
Program path: C:\SierraChart\ | 2021-11-09 09:25:08.734
Data Files path: C:\SierraChart\Data\ | 2021-11-09 09:25:08.734
OS Version Number: 10.0 | 2021-11-09 09:25:08.734
Locale Setting: C | 2021-11-09 09:25:08.734
DLLs: sst_FreeBundle_64.dll, UserContributedStudies_64.dll, VerbalJournal_64.dll | 2021-11-09 09:25:08.822
Allowed protected custom studies: SST_FreeBundle, VerbalJournal | 2021-11-09 09:25:08.822

Checking for new symbol settings. Requested symbol settings MD5 for service code oec. Request ID: 1. | 2021-11-09 09:25:08.823
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-11-09 09:25:08.829
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-11-09 09:25:08.829
Received 5 login tokens. | 2021-11-09 09:25:09.340
Symbol settings MD5 received. Request ID: 1. | 2021-11-09 09:25:09.573
Symbol settings are up-to-date for oec. | 2021-11-09 09:25:09.573

GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2021-11-09 09:25:16.192
GAIN Capital FIX Trading socket (1) | Creating socket. Using TLS 1.2. | 2021-11-09 09:25:16.335
GAIN Capital FIX Trading socket (1) | New receive buffer size: 5242880 | 2021-11-09 09:25:16.335
GAIN Capital FIX Trading socket (1) | Connecting to IP: 66.76.151.30. | 2021-11-09 09:25:16.335
GAIN Capital FIX Trading: Connected to FIX server. | 2021-11-09 09:25:16.382
GAIN Capital FIX Trading: Sending the Logon message. LocalCompID=OSprandel9574. | 2021-11-09 09:25:16.563
GAIN Capital FIX Trading: (Recv) >> 8=FIX.4.49=58635=A34=149=OEC52=20211109-15:25:1656=OSprandel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| 2021-11-09 09:25:16.769
GAIN Capital FIX Trading | Connected to trading server. | 2021-11-09 09:25:16.769
GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2021-11-09 09:25:16.769
GAIN Capital FAST Data socket (3) | Creating socket. | 2021-11-09 09:25:16.783
GAIN Capital FAST Data socket (3) | New receive buffer size: 5242880 | 2021-11-09 09:25:16.783
GAIN Capital FAST Data socket (3) | Connecting to IP: 66.76.151.30. | 2021-11-09 09:25:16.783
GAIN Capital FAST Data: Sent the Hello message. | 2021-11-09 09:25:16.820
GAIN Capital FAST Data: Sent the Logon message. | 2021-11-09 09:25:16.909
GAIN Capital/OEC | Connected to server complete. | 2021-11-09 09:25:17.067
Triggering next historical data download in queue. | 2021-11-09 09:25:17.089
Triggering next historical data download in queue. | 2021-11-09 09:25:17.089
Triggering next historical data download in queue. | 2021-11-09 09:25:17.089
Triggering next historical data download in queue. | 2021-11-09 09:25:17.089
Updated verified funded futures trading account ending date to: 2021-12-09 15:25:17 | 2021-11-09 09:25:17.225
Updated verified funded futures trading account ending date to: 2021-12-09 15:25:17 | 2021-11-09 09:25:17.225
No download requests in the queue to start downloads for. | 2021-11-09 09:25:17.225
No download requests in the queue to start downloads for. | 2021-11-09 09:25:17.225
No download requests in the queue to start downloads for. | 2021-11-09 09:25:17.225
No download requests in the queue to start downloads for. | 2021-11-09 09:25:17.225
GAIN Capital FIX Trading: (Send) << 8=FIX.4.49=8935=BB49=OSprandel957456=OEC34=252=20211109-15:25:22.098909=6330324263=01=CTC4312410=001 | 2021-11-09 09:25:22.098
GAIN Capital FIX Trading: (Send) << 8=FIX.4.49=14535=AN49=OSprandel957456=OEC34=352=20211109-15:25:22.099710=6330325724=0263=01=CTC43124581=1715=20211109725=060=20211109-15:25:22.00010=129 | 2021-11-09 09:25:22.098
GAIN Capital FIX Trading: (Send) << 8=FIX.4.49=8335=AF49=OSprandel957456=OEC34=452=20211109-15:25:22.120584=63303261=CTC4312410=234 | 2021-11-09 09:25:22.120
GAIN Capital FIX Trading: (Recv) >> 8=FIX.4.49=14635=BA34=249=OEC52=20211109-15:25:2156=OSprandel95741=CTC4312415=USD901=0908=OECFIX:637719183036654692:25331909=6330324910=0911=1912=Y10=243 | 2021-11-09 09:25:22.129
GAIN Capital FIX Trading: (Recv) >> 8=FIX.4.49=13335=AO34=349=OEC52=20211109-15:25:2156=OSprandel95741=CTC43124581=1710=6330325721=OECFIX:637719183036654692:25332728=2729=110=064 | 2021-11-09 09:25:22.139
GAIN Capital/OEC | Received Trade Positions request acknowledgment message. Request Result: 2. Request Status: 1 | 2021-11-09 09:25:22.139
GAIN Capital FIX Trading: (Recv) >> 8=FIX.4.49=7635=BR34=449=OEC52=20211109-15:25:2156=OSprandel9574584=633032612074=210=094 | 2021-11-09 09:25:22.183
File >> Disconnect selected. | 2021-11-09 09:28:15.541
GAIN Capital FIX Trading: DisconnectFIX called. | 2021-11-09 09:28:15.551
GAIN Capital FIX Trading: Sending a Logout message. | 2021-11-09 09:28:15.551
GAIN Capital FIX Trading: (Send) << 8=FIX.4.49=6035=549=OSprandel957456=OEC34=1052=20211109-15:28:15.55110=064 | 2021-11-09 09:28:15.551
GAIN Capital FIX Trading socket (1) | CloseSocket call. | 2021-11-09 09:28:15.551
GAIN Capital FIX Trading socket (1) | Max send buffers used during socket life: 3 | 2021-11-09 09:28:15.551
GAIN Capital FIX Trading socket (1) | Max send buffer size during socket life: 471 | 2021-11-09 09:28:15.551
GAIN Capital/OEC | Disconnected from the trading server. | 2021-11-09 09:28:15.551
GAIN Capital FAST Data: Sent a Logout message. | 2021-11-09 09:28:15.551
GAIN Capital/OEC | Disconnected. | 2021-11-09 09:28:15.551
GAIN Capital FIX Trading socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-11-09 09:28:15.551
GAIN Capital FIX Trading socket (1) | Write has completed. Shutdown being performed. | 2021-11-09 09:28:15.580
GAIN Capital FIX Trading socket (1) | Shutdown started. Waiting for graceful close. | 2021-11-09 09:28:15.580
GAIN Capital FAST Data socket (3) | Socket gracefully closed by remote side. | 2021-11-09 09:28:15.583
GAIN Capital FAST Data socket (3) | CloseSocket call. | 2021-11-09 09:28:15.583
GAIN Capital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2021-11-09 09:28:15.583
GAIN Capital FAST Data socket (0) | CloseSocket call. | 2021-11-09 09:28:15.583
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2021-11-09 09:28:15.583
GAIN Capital FAST Data socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-11-09 09:28:15.583
GAIN Capital FAST Data socket (3) | Closed. | 2021-11-09 09:28:15.584

GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2021-11-09 09:28:24.179
GAIN Capital FIX Trading socket (2) | Creating socket. Using TLS 1.2. | 2021-11-09 09:28:24.280
GAIN Capital FIX Trading socket (2) | New receive buffer size: 5242880 | 2021-11-09 09:28:24.280
GAIN Capital FIX Trading socket (2) | Connecting to IP: 66.76.151.30. | 2021-11-09 09:28:24.280
GAIN Capital FIX Trading: Connected to FIX server. | 2021-11-09 09:28:24.317
GAIN Capital FIX Trading: Sending the Logon message. LocalCompID=OSprandel9574. | 2021-11-09 09:28:24.518
GAIN Capital FIX Trading: (Recv) >> 8=FIX.4.49=58635=A34=149=OEC52=20211109-15:28:2456=OSprandel957498=0108=3012004=84796D0EFDDBEC588B7D55880252283CB2B844F39153482320789DCC37B569D9D579C127B5BE336E46A8A4B4DD067C74051C3D615DE07B679F6160EEE7A6D3AE658D3F2C958C132252AD6BF19BCA05D46C2F38EE121149A6CA736FCAA75950EF29E529ADFBD8966FA14D1D600B35A4F915DBE2479677DC73A2EBCEE3A78B156132FF766190CC785519B43C19767EBF28AAA326408B2F01E9A2B1CD677A322464A0917E3510674CF8EF133C41F2C8959B137BBEA8C12732018C3BBE92CCF6BA72C53D8996C0B01A73D8829C6489E8FFFF4B35F123F73CB67F5C7A1E315C16C8F59D8CF0E089CACEAB96E06791B58294C7020F4417256FB28D12BA839E734BA03510=210 | 2021-11-09 09:28:24.713
GAIN Capital FIX Trading | Connected to trading server. | 2021-11-09 09:28:24.713
GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2021-11-09 09:28:24.713
GAIN Capital FAST Data socket (3) | Creating socket. | 2021-11-09 09:28:24.713
GAIN Capital FAST Data socket (3) | New receive buffer size: 5242880 | 2021-11-09 09:28:24.714
GAIN Capital FAST Data socket (3) | Connecting to IP: 66.76.151.30. | 2021-11-09 09:28:24.714
GAIN Capital FAST Data: Sent the Hello message. | 2021-11-09 09:28:24.748
GAIN Capital FAST Data: Sent the Logon message. | 2021-11-09 09:28:24.813
GAIN Capital/OEC | Connected to server complete. | 2021-11-09 09:28:24.878
Triggering next historical data download in queue. | 2021-11-09 09:28:24.879
Triggering next historical data download in queue. | 2021-11-09 09:28:24.879
Triggering next historical data download in queue. | 2021-11-09 09:28:24.879
Triggering next historical data download in queue. | 2021-11-09 09:28:24.879
Updated verified funded futures trading account ending date to: 2021-12-09 15:28:24 | 2021-11-09 09:28:24.879
Updated verified funded futures trading account ending date to: 2021-12-09 15:28:24 | 2021-11-09 09:28:24.879
No download requests in the queue to start downloads for. | 2021-11-09 09:28:24.879
No download requests in the queue to start downloads for. | 2021-11-09 09:28:24.879
No download requests in the queue to start downloads for. | 2021-11-09 09:28:24.879
No download requests in the queue to start downloads for. | 2021-11-09 09:28:24.879
GAIN Capital FIX Trading: (Send) << 8=FIX.4.49=8935=BB49=OSprandel957456=OEC34=252=20211109-15:28:29.876909=6330327263=01=CTC4312410=018 | 2021-11-09 09:28:29.875
GAIN Capital FIX Trading: (Send) << 8=FIX.4.49=14535=AN49=OSprandel957456=OEC34=352=20211109-15:28:29.876710=6330328724=0263=01=CTC43124581=1715=20211109725=060=20211109-15:28:29.00010=155 | 2021-11-09 09:28:29.876
GAIN Capital FIX Trading: (Send) << 8=FIX.4.49=8335=AF49=OSprandel957456=OEC34=452=20211109-15:28:29.876584=63303291=CTC4312410=009 | 2021-11-09 09:28:29.876
GAIN Capital FIX Trading: (Recv) >> 8=FIX.4.49=14635=BA34=249=OEC52=20211109-15:28:2956=OSprandel95741=CTC4312415=USD901=0908=OECFIX:637719183036654692:25481909=6330327910=0911=1912=Y10=007 | 2021-11-09 09:28:29.907
GAIN Capital FIX Trading: (Recv) >> 8=FIX.4.49=13335=AO34=349=OEC52=20211109-15:28:2956=OSprandel95741=CTC43124581=1710=6330328721=OECFIX:637719183036654692:25482728=2729=110=084 | 2021-11-09 09:28:29.913
GAIN Capital/OEC | Received Trade Positions request acknowledgment message. Request Result: 2. Request Status: 1 | 2021-11-09 09:28:29.913
GAIN Capital FIX Trading: (Recv) >> 8=FIX.4.49=7635=BR34=449=OEC52=20211109-15:28:2956=OSprandel9574584=633032912074=210=108 | 2021-11-09 09:28:29.935
Loading DLL: C:\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7ffeffed0000 | 2021-11-09 09:28:30.659
ESZ21 [CBV] 2000 Volume #1 | Reloading chart. | 2021-11-09 09:28:31.066
ESZ21 [CBV] 2000 Volume #1 | Performing historical Daily data download for symbol ESZ21 starting at last date in file. | 2021-11-09 09:28:31.394
Starting DelayedDownloadMonitoringTimer | 2021-11-09 09:28:31.394
Starting HDTimeoutTimer | 2021-11-09 09:28:31.394
Added historical Daily data request for ESZ21 to the queue. | 2021-11-09 09:28:31.404
Triggering next historical data download in queue. | 2021-11-09 09:28:31.404
ESZ21 [CBV] 2000 Volume #1 | Waiting for historical downloads to complete with the IDs: 1, | 2021-11-09 09:28:31.436
ESZ21 [CBV] #3 | Reloading chart. | 2021-11-09 09:28:31.484
ESZ21 [CBV] #3 | Waiting for historical downloads to complete with the IDs: 1, | 2021-11-09 09:28:31.507
ESZ21 [CBV] 100000 Volume #6 | Reloading chart. | 2021-11-09 09:28:31.605
ESZ21 [CBV] 100000 Volume #6 | Waiting for historical downloads to complete with the IDs: 1, | 2021-11-09 09:28:31.982
ESZ21 [CBV] #8 | Reloading chart. | 2021-11-09 09:28:32.009
ESZ21 [CBV] #8 | Waiting for historical downloads to complete with the IDs: 1, | 2021-11-09 09:28:32.030
ESZ21 [CBV] Daily #9 | Reloading chart. | 2021-11-09 09:28:32.141
ESZ21 [CBV] Daily #9 | Waiting for historical downloads to complete with the IDs: 1, | 2021-11-09 09:28:32.598
ESZ21 [CBV] 20000 Volume #7 | Reloading chart. | 2021-11-09 09:28:32.662
ESZ21 [CBV] 20000 Volume #7 | Waiting for historical downloads to complete with the IDs: 1, | 2021-11-09 09:28:32.671
VXV21 [CBV] 5000 Volume #10 | Reloading chart. | 2021-11-09 09:28:32.824
VXV21 [CBV] 5000 Volume #10 | Performing historical Daily data download for symbol VXV21 starting at last date in file. | 2021-11-09 09:28:32.920
Added historical Daily data request for VXV21 to the queue. | 2021-11-09 09:28:32.920
VXV21 [CBV] 5000 Volume #10 | Waiting for historical downloads to complete with the IDs: 2, | 2021-11-09 09:28:32.931
HD Request # 1 | Downloading Historical Daily chart data for ESZ21. Starting date: 2021-11-04. Service: oec | 2021-11-09 09:28:32.962
HD Request # 1 | Requesting historical Daily data for ESZ21 starting at 2021-11-03. SC External HD service. | 2021-11-09 09:28:33.690
HD Request # 1 | Receiving historical Daily data for ESZ21 starting at 2021-11-04 | 2021-11-09 09:28:33.955
HD Request # 1 | Writing historical Daily data to the file ESZ21.dly | 2021-11-09 09:28:33.955
HD Request # 1 | Bytes received: 245 | 2021-11-09 09:28:33.957
HD Request # 1 | Received 4 Daily data records from 2021-11-04 00:00:00 to 2021-11-08 00:00:00 (5.0 days) and wrote 3 records for ESZ21 | 2021-11-09 09:28:33.957
HD Request # 1 | Completion time: 1s | 2021-11-09 09:28:33.957
HD Request # 1 | Daily data download complete for ESZ21. Unique request ID: 1 | 2021-11-09 09:28:33.957
Removing historical data download ID 1. | 2021-11-09 09:28:33.957

Triggering next historical data download in queue. | 2021-11-09 09:28:33.957
HD Request # 2 | Downloading Historical Daily chart data for VXV21. Starting date: 2021-10-18. Service: oec | 2021-11-09 09:28:33.958
ESZ21 [CBV] #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-11-09 09:28:33.981
ESZ21 [CBV] #3 | Reloading chart. | 2021-11-09 09:28:33.981
ESZ21 [CBV] #8 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-11-09 09:28:34.009
ESZ21 [CBV] #8 | Reloading chart. | 2021-11-09 09:28:34.065
ESZ21 [CBV] 2000 Volume #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-11-09 09:28:34.080
ESZ21 [CBV] 2000 Volume #1 | Reloading chart. | 2021-11-09 09:28:34.082
ESZ21 [CBV] 100000 Volume #6 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-11-09 09:28:34.107
ESZ21 [CBV] 100000 Volume #6 | Reloading chart. | 2021-11-09 09:28:34.430
ESZ21 [CBV] Daily #9 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-11-09 09:28:35.166
ESZ21 [CBV] Daily #9 | Reloading chart. | 2021-11-09 09:28:35.167
HD Request # 2 | Requesting historical Daily data for VIV21 starting at 2021-10-17. SC External HD service. | 2021-11-09 09:28:37.917
ESZ21 [CBV] 20000 Volume #7 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-11-09 09:28:37.918
ESZ21 [CBV] 20000 Volume #7 | Reloading chart. | 2021-11-09 09:28:37.921
ESZ21 [CBV] #3 | Reloading chart. | 2021-11-09 09:28:38.421
ESZ21 [CBV] #8 | Reloading chart. | 2021-11-09 09:28:41.114
HD Request # 2 | Receiving historical Daily data for VXV21 starting at 2021-10-18 | 2021-11-09 09:28:41.616
HD Request # 2 | Writing historical Daily data to the file VXV21.dly | 2021-11-09 09:28:41.616
HD Request # 2 | Bytes received: 150 | 2021-11-09 09:28:41.631
HD Request # 2 | Received 3 Daily data records from 2021-10-18 00:00:00 to 2021-10-20 00:00:00 (3.0 days) and wrote 3 records for VXV21 | 2021-11-09 09:28:41.631
HD Request # 2 | Completion time: 8s | 2021-11-09 09:28:41.631
HD Request # 2 | Daily data download complete for VXV21. Unique request ID: 2 | 2021-11-09 09:28:41.631
Removing historical data download ID 2. | 2021-11-09 09:28:41.631

Triggering next historical data download in queue. | 2021-11-09 09:28:41.631
No download requests in the queue to start downloads for. | 2021-11-09 09:28:42.390
ESZ21 [CBV] 2000 Volume #1 | Reloading chart. | 2021-11-09 09:28:43.073
ESZ21 [CBV] 100000 Volume #6 | Reloading chart. | 2021-11-09 09:28:43.627
ESZ21 [CBV] Daily #9 | Reloading chart. | 2021-11-09 09:28:47.487
VXV21 [CBV] 5000 Volume #10 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-11-09 09:28:50.477
VXV21 [CBV] 5000 Volume #10 | Reloading chart. | 2021-11-09 09:28:50.507
ESZ21 [CBV] 20000 Volume #7 | Reloading chart. | 2021-11-09 09:28:51.551
GAIN Capital/OEC | Starting real-time market data updates for: ESZ21. ID: 1 Service code: oec | 2021-11-09 09:28:51.590
GAIN Capital FIX Trading: (Send) << 8=FIX.4.49=10235=x49=OSprandel957456=OEC34=552=20211109-15:28:51.615320=6330330559=058=ESZ2112052=412051=110=159 | 2021-11-09 09:28:51.615
GAIN Capital/OEC | Requesting security definition data for: ESZ21. ID: 1 | 2021-11-09 09:28:51.615
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ESZ21 | 2021-11-09 09:28:51.615
Starting DelayedDownloadMonitoringTimer | 2021-11-09 09:28:51.615
Starting HDTimeoutTimer | 2021-11-09 09:28:51.615
Added historical Intraday data request for ESZ21 to the queue. | 2021-11-09 09:28:51.615
Intraday data recording state for symbol ESZ21 is set to download 'Pending'. | 2021-11-09 09:28:51.621
Triggering next historical data download in queue. | 2021-11-09 09:28:51.748
Symbol Error - ESZ21 is unknown, unavailable, or improperly formatted. FIX reject reason: Data feed is not entitled | 2021-11-09 09:28:51.769
GAIN Capital FIX Trading: (Recv) >> 8=FIX.4.49=39335=y34=549=OEC52=20211109-15:28:5156=OSprandel9574320=6330330322=OECFIX:637719183036654692:25507560=0146=155=ES461=FXXXXS200=202112228=50207=CME107=E-Mini S&P 50015=USD126=20211217-22:00:00.000341=00010101-23:00:00.000344=00010101-22:00:00.000345=00010101-22:00:00.000969=0.2512054=Indices12055=012059=ESZ2112063=212071=121643=21645=126501644=111645=115001644=1210=039 | 2021-11-09 09:28:51.769
HD Request # 3 | Downloading Intraday chart data for ESZ21 to the file ESZ21.scid. Service: cme | 2021-11-09 09:28:52.940
HD Request # 3 | Download start date-time: 2021-11-08 17:52:02.000000. File last date-time: 2021-11-08 17:52:02.178000 | 2021-11-09 09:28:52.941
Symbol Error - ESZ21 is unknown, unavailable, or improperly formatted. FIX reject reason: Data feed is not entitled | 2021-11-09 09:28:52.941
HD Request # 3 | Using server: ds23.sierracharts.com port 10150 | 2021-11-09 09:28:52.947
Socket (5) | Creating socket. | 2021-11-09 09:28:52.957
Socket (5) | New receive buffer size: 5242880 | 2021-11-09 09:28:52.957
Socket (5) | Connecting to IP: 216.1.90.130. | 2021-11-09 09:28:52.957
HD Request # 3 | Setting DTC encoding to Binary VLS | 2021-11-09 09:28:53.030
HD Request # 3 | Sending historical data logon request message. | 2021-11-09 09:28:53.030
VXV21 [CBV] 5000 Volume #10 | Reloading chart. | 2021-11-09 09:28:53.121
HD Request # 3 | Requesting Intraday data. Start date-time: 2021-11-08 17:52:02. Record interval: 1. Symbol: ESZ21 | 2021-11-09 09:28:53.540
HD Request # 3 | Decompressing data. | 2021-11-09 09:28:53.575
GAIN Capital/OEC | Starting real-time market data updates for: VXV21. ID: 2 Service code: oec | 2021-11-09 09:28:53.614
GAIN Capital FIX Trading: (Send) << 8=FIX.4.49=10235=x49=OSprandel957456=OEC34=652=20211109-15:28:53.615320=6330331559=058=VXV2112052=412051=110=181 | 2021-11-09 09:28:53.614
GAIN Capital/OEC | Requesting security definition data for: VXV21. ID: 2 | 2021-11-09 09:28:53.614
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: VXV21 | 2021-11-09 09:28:53.614
Added historical Intraday data request for VXV21 to the queue. | 2021-11-09 09:28:53.614
Intraday data recording state for symbol VXV21 is set to download 'Pending'. | 2021-11-09 09:28:53.614
Triggering next historical data download in queue. | 2021-11-09 09:28:53.614
Symbol Error - VXV21 is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract | 2021-11-09 09:28:53.652
GAIN Capital FIX Trading: (Recv) >> 8=FIX.4.49=10935=y34=649=OEC52=20211109-15:28:5356=OSprandel9574320=6330331322=OECFIX:637719183036654692:25510560=210=193 | 2021-11-09 09:28:53.671
Symbol Error - VXV21 is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract | 2021-11-09 09:28:53.723
HD Request # 3 | Receiving Intraday data for ESZ21 starting at 2021-11-08 17:52:02.178000 | 2021-11-09 09:28:53.770
Socket (5) | CloseSocket call. | 2021-11-09 09:28:53.804
Socket (5) | Shutdown started. Waiting for graceful close. | 2021-11-09 09:28:53.804
Historical data download thread signaled to stop. | 2021-11-09 09:28:53.804
HD Request # 3 | Timestamp of first Intraday data file record written: 2021-11-08 17:52:02.178000 | 2021-11-09 09:28:53.814
HD Request # 3 | Received 16577 Intraday data records from 2021-11-08 17:52:02.178000 to 2021-11-09 09:18:52.243000 (15.4 hours) and wrote 16577 records for ESZ21 | 2021-11-09 09:28:53.814
HD Request # 3 | Completion time: 1s | 2021-11-09 09:28:53.814
HD Request # 3 | Intraday data download complete for ESZ21. Unique request ID: 3 | 2021-11-09 09:28:53.814
Removing historical data download ID 3. | 2021-11-09 09:28:53.814
Real-time Intraday chart data file updates started for ESZ21 | 2021-11-09 09:28:53.815
Opened cached Intraday file: C:\SierraChart\Data\ESZ21.scid. Thread ID: 3016 | 2021-11-09 09:28:53.818
Intraday chart data file opened for ESZ21 | 2021-11-09 09:28:53.818
HD Request # 3 | Enabling Intraday chart updating for symbol. | 2021-11-09 09:28:53.818
GAIN Capital/OEC | Using primary service for historical data for ESZ21 | 2021-11-09 09:28:53.818
Starting DelayedDownloadMonitoringTimer | 2021-11-09 09:28:53.818
Starting HDTimeoutTimer | 2021-11-09 09:28:53.818
Added historical Intraday data request for ESZ21 to the queue. | 2021-11-09 09:28:53.818
Intraday data recording state for symbol ESZ21 is set to download 'Pending'. | 2021-11-09 09:28:53.818
Triggering next historical data download in queue. | 2021-11-09 09:28:53.818

Triggering next historical data download in queue. | 2021-11-09 09:28:53.818
HD Request # 4 | Downloading Intraday chart data for ESZ21 to the file ESZ21.scid. Service: oec | 2021-11-09 09:28:53.818
HD Request # 4 | Download start date-time: 2021-11-09 09:18:52.000000. File last date-time: 2021-11-09 09:18:52.243000 | 2021-11-09 09:28:53.819
HD Request # 5 | Downloading Intraday chart data for VXV21 to the file VXV21.scid. Service: cfe_exchange.data | 2021-11-09 09:28:53.819
HD Request # 5 | Download start date-time: 2021-10-20 07:58:47.000000. File last date-time: 2021-10-20 07:58:47.978000 | 2021-11-09 09:28:53.819
HD Request # 5 | Using server: ds12-3.sierracharts.com port 10149 | 2021-11-09 09:28:53.819
Socket (4) | Creating socket. | 2021-11-09 09:28:53.819
Socket (4) | New receive buffer size: 5242880 | 2021-11-09 09:28:53.819
Socket (4) | Connecting to IP: 204.15.197.12. | 2021-11-09 09:28:53.819
Socket (5) | Socket gracefully closed by remote side. | 2021-11-09 09:28:53.832
Socket (5) | Closed. | 2021-11-09 09:28:53.832
HD Request # 4 | Error downloading historical Intraday data for ESZ21. FIX reject reason: Data feed is not entitled | 2021-11-09 09:28:53.859
HD Request # 4 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for ESZ21 | 2021-11-09 09:28:53.859
HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2021-11-09 15:18:52.243000 | 2021-11-09 09:28:53.859
HD Request # 4 | Completion time: 0s | 2021-11-09 09:28:53.859
HD Request # 4 | Intraday data download complete for ESZ21. Unique request ID: 5 | 2021-11-09 09:28:53.859
Removing historical data download ID 5. | 2021-11-09 09:28:53.859
Real-time Intraday chart data file updates started for ESZ21 | 2021-11-09 09:28:53.859
Opened cached Intraday file: C:\SierraChart\Data\ESZ21.scid. Thread ID: 3016 | 2021-11-09 09:28:53.859
Intraday chart data file opened for ESZ21 | 2021-11-09 09:28:53.859
HD Request # 4 | Enabling Intraday chart updating for symbol. | 2021-11-09 09:28:53.859

Triggering next historical data download in queue. | 2021-11-09 09:28:53.859
No download requests in the queue to start downloads for. | 2021-11-09 09:28:53.859
HD Request # 5 | Setting DTC encoding to Binary VLS | 2021-11-09 09:28:53.925
HD Request # 5 | Sending historical data logon request message. | 2021-11-09 09:28:53.925
HD Request # 5 | Requesting Intraday data. Start date-time: 2021-10-20 07:58:47. Record interval: 1. Symbol: VXV21_FUT_CFE | 2021-11-09 09:28:54.513
HD Request # 5 | Decompressing data. | 2021-11-09 09:28:54.563
HD Request # 5 | Receiving Intraday data for VXV21 starting at 2021-10-20 07:58:47.978000 | 2021-11-09 09:28:54.563
Socket (4) | CloseSocket call. | 2021-11-09 09:28:54.563
Historical data download thread signaled to stop. | 2021-11-09 09:28:54.563
Socket (4) | Shutdown started. Waiting for graceful close. | 2021-11-09 09:28:54.563
HD Request # 5 | Timestamp of first Intraday data file record written: 2021-10-20 07:58:47.978000 | 2021-11-09 09:28:54.564
HD Request # 5 | Received 1 Intraday data record from 2021-10-20 07:58:47.978000 to 2021-10-20 07:58:47.978000 (0.0 seconds) and wrote 1 record for VXV21 | 2021-11-09 09:28:54.564
HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2021-10-20 12:58:47.978000 | 2021-11-09 09:28:54.592
HD Request # 5 | Completion time: 1s | 2021-11-09 09:28:54.592
HD Request # 5 | Intraday data download complete for VXV21. Unique request ID: 4 | 2021-11-09 09:28:54.592
Removing historical data download ID 4. | 2021-11-09 09:28:54.592
Real-time Intraday chart data file updates started for VXV21 | 2021-11-09 09:28:54.592
Opened cached Intraday file: C:\SierraChart\Data\VXV21.scid. Thread ID: 3016 | 2021-11-09 09:28:54.592
Intraday chart data file opened for VXV21 | 2021-11-09 09:28:54.592
HD Request # 5 | Enabling Intraday chart updating for symbol. | 2021-11-09 09:28:54.592

Triggering next historical data download in queue. | 2021-11-09 09:28:54.592
No download requests in the queue to start downloads for. | 2021-11-09 09:28:54.592
Socket (4) | Socket gracefully closed by remote side. | 2021-11-09 09:28:54.616
Socket (4) | Closed. | 2021-11-09 09:28:54.616
GAIN Capital FIX Trading socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2021-11-09 09:30:19.814
GAIN Capital FIX Trading socket (1) | Closed. | 2021-11-09 09:30:19.814
GAIN Capital FIX Trading socket (1) | Deleting network socket now after delay. | 2021-11-09 09:30:49.815
File >> Disconnect selected. | 2021-11-09 09:31:25.863
GAIN Capital FIX Trading: DisconnectFIX called. | 2021-11-09 09:31:25.864
GAIN Capital FIX Trading: Sending a Logout message. | 2021-11-09 09:31:25.864
GAIN Capital FIX Trading: (Send) << 8=FIX.4.49=6035=549=OSprandel957456=OEC34=1352=20211109-15:31:25.86410=069 | 2021-11-09 09:31:25.864
GAIN Capital FIX Trading socket (2) | CloseSocket call. | 2021-11-09 09:31:25.864
GAIN Capital/OEC | Disconnected from the trading server. | 2021-11-09 09:31:25.864
GAIN Capital FAST Data: Sent a Logout message. | 2021-11-09 09:31:25.864
GAIN Capital FIX Trading socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-11-09 09:31:25.864
GAIN Capital/OEC | Disconnected. | 2021-11-09 09:31:25.873
GAIN Capital FIX Trading socket (2) | Write has completed. Shutdown being performed. | 2021-11-09 09:31:25.894
GAIN Capital FIX Trading socket (2) | Shutdown started. Waiting for graceful close. | 2021-11-09 09:31:25.894
GAIN Capital FAST Data socket (3) | Socket gracefully closed by remote side. | 2021-11-09 09:31:25.894
GAIN Capital FAST Data socket (3) | CloseSocket call. | 2021-11-09 09:31:25.894
GAIN Capital FAST Data: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2021-11-09 09:31:25.894
GAIN Capital FAST Data socket (0) | CloseSocket call. | 2021-11-09 09:31:25.894
GAIN Capital/OEC | Disconnected from the FAST market data server. | 2021-11-09 09:31:25.894
GAIN Capital FAST Data socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-11-09 09:31:25.894
GAIN Capital FAST Data socket (3) | Closed. | 2021-11-09 09:31:25.894

GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2021-11-09 09:31:37.290
GAIN Capital FIX Trading socket (1) | Creating socket. Using TLS 1.2. | 2021-11-09 09:31:37.391
GAIN Capital FIX Trading socket (1) | New receive buffer size: 5242880 | 2021-11-09 09:31:37.391
GAIN Capital FIX Trading socket (1) | Connecting to IP: 66.76.151.30. | 2021-11-09 09:31:37.391
GAIN Capital FIX Trading: Connected to FIX server. | 2021-11-09 09:31:37.424
GAIN Capital FIX Trading: Sending the Logon message. LocalCompID=OSprandel9574. | 2021-11-09 09:31:37.637
GAIN Capital FIX Trading: (Recv) >> 8=FIX.4.49=58635=A34=149=OEC52=20211109-15:31:3756=OSprandel957498=0108=3012004=952DB55282FA07991DE81A29DE19F866E8B536A6B8F4836DEE03930DC5CE19536FEF81730E15C8C7659EC370A971008B8A2DBF7A05DD4BF2172EFFE2EF6144433E576874FC067903B1AD807F19C8E18A1F32657BE2B8F26450069E7C08A1F00363E77E34EFD5BAF864321E7199CFEE5AE108A668EABB9BB4A80AA92B7D94AE7256C9A4EC32B02D5497BFC358F635A5DD93F9414D730B4B8E74ED1CF1B3F64A9A41DF3BF79D491888FA4A40AFD0640C041EB11D2E3B092B9833301CD32FC3FF2CBD8B031F150B129A3E0E6D5BF7DA987920819D3AAD157ABA0C71EAFA49EBDD81C0FC562230CA9F699352DEDF55D90E7307ED5A61B44F6519F80D3D55E52087B310=108 | 2021-11-09 09:31:37.863
GAIN Capital FIX Trading | Connected to trading server. | 2021-11-09 09:31:37.863
GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2021-11-09 09:31:37.863
GAIN Capital FAST Data socket (3) | Creating socket. | 2021-11-09 09:31:37.864
GAIN Capital FAST Data socket (3) | New receive buffer size: 5242880 | 2021-11-09 09:31:37.864
GAIN Capital FAST Data socket (3) | Connecting to IP: 66.76.151.30. | 2021-11-09 09:31:37.864
GAIN Capital FAST Data: Sent the Hello message. | 2021-11-09 09:31:37.903
GAIN Capital FAST Data: Sent the Logon message. | 2021-11-09 09:31:37.953
GAIN Capital/OEC | Connected to server complete. | 2021-11-09 09:31:38.105
Triggering next historical data download in queue. | 2021-11-09 09:31:38.116
Triggering next historical data download in queue. | 2021-11-09 09:31:38.116
Triggering next historical data download in queue. | 2021-11-09 09:31:38.116
Triggering next historical data download in queue. | 2021-11-09 09:31:38.116
Updated verified funded futures trading account ending date to: 2021-12-09 15:31:38 | 2021-11-09 09:31:38.116
Updated verified funded futures trading account ending date to: 2021-12-09 15:31:38 | 2021-11-09 09:31:38.117
No download requests in the queue to start downloads for. | 2021-11-09 09:31:38.117
No download requests in the queue to start downloads for. | 2021-11-09 09:31:38.117
No download requests in the queue to start downloads for. | 2021-11-09 09:31:38.117
No download requests in the queue to start downloads for. | 2021-11-09 09:31:38.117
GAIN Capital/OEC | Starting real-time market data updates for: VXV21. ID: 1 Service code: oec | 2021-11-09 09:31:38.118
GAIN Capital FIX Trading: (Send) << 8=FIX.4.49=10235=x49=OSprandel957456=OEC34=252=20211109-15:31:38.118320=6330332559=058=VXV2112052=412051=110=173 | 2021-11-09 09:31:38.118
GAIN Capital/OEC | Requesting security definition data for: VXV21. ID: 1 | 2021-11-09 09:31:38.118
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: VXV21 | 2021-11-09 09:31:38.118
Added historical Intraday data request for VXV21 to the queue. | 2021-11-09 09:31:38.118
Intraday data recording state for symbol VXV21 is set to download 'Pending'. | 2021-11-09 09:31:38.118
Triggering next historical data download in queue. | 2021-11-09 09:31:38.118
Delaying start of download for VXV21 | 2021-11-09 09:31:38.119
GAIN Capital/OEC | Starting real-time market data updates for: ESZ21. ID: 2 Service code: oec | 2021-11-09 09:31:38.119
GAIN Capital FIX Trading: (Send) << 8=FIX.4.49=10235=x49=OSprandel957456=OEC34=352=20211109-15:31:38.119320=6330333559=058=ESZ2112052=412051=110=158 | 2021-11-09 09:31:38.119
GAIN Capital/OEC | Requesting security definition data for: ESZ21. ID: 2 | 2021-11-09 09:31:38.119
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ESZ21 | 2021-11-09 09:31:38.119
Added historical Intraday data request for ESZ21 to the queue. | 2021-11-09 09:31:38.119
Intraday data recording state for symbol ESZ21 is set to download 'Pending'. | 2021-11-09 09:31:38.119
Triggering next historical data download in queue. | 2021-11-09 09:31:38.119
Symbol Error - VXV21 is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract | 2021-11-09 09:31:38.174
Symbol Error - VXV21 is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract | 2021-11-09 09:31:38.355
GAIN Capital FIX Trading: (Recv) >> 8=FIX.4.49=10935=y34=249=OEC52=20211109-15:31:3856=OSprandel9574320=6330332322=OECFIX:637719183036654692:25610560=210=188 | 2021-11-09 09:31:38.399
GAIN Capital FIX Trading: (Recv) >> 8=FIX.4.49=39335=y34=349=OEC52=20211109-15:31:3856=OSprandel9574320=6330333322=OECFIX:637719183036654692:25611560=0146=155=ES461=FXXXXS200=202112228=50207=CME107=E-Mini S&P 50015=USD126=20211217-22:00:00.000341=00010101-23:00:00.000344=00010101-22:00:00.000345=00010101-22:00:00.000969=0.2512054=Indices12055=012059=ESZ2112063=212071=121643=21645=126501644=111645=115001644=1210=035 | 2021-11-09 09:31:38.399
Symbol Error - ESZ21 is unknown, unavailable, or improperly formatted. FIX reject reason: Data feed is not entitled | 2021-11-09 09:31:38.428
Symbol Error - ESZ21 is unknown, unavailable, or improperly formatted. FIX reject reason: Data feed is not entitled | 2021-11-09 09:31:38.428
HD Request # 6 | Downloading Intraday chart data for VXV21 to the file VXV21.scid. Service: cfe_exchange.data | 2021-11-09 09:31:38.612
HD Request # 6 | Download start date-time: 2021-10-20 07:58:47.000000. File last date-time: 2021-10-20 07:58:47.978000 | 2021-11-09 09:31:38.612
HD Request # 6 | Using server: ds12-3.sierracharts.com port 10150 | 2021-11-09 09:31:38.612
Socket (4) | Creating socket. | 2021-11-09 09:31:38.612
Socket (4) | New receive buffer size: 5242880 | 2021-11-09 09:31:38.612
Socket (4) | Connecting to IP: 204.15.197.12. | 2021-11-09 09:31:38.612
HD Request # 6 | Setting DTC encoding to Binary VLS | 2021-11-09 09:31:38.722
HD Request # 6 | Sending historical data logon request message. | 2021-11-09 09:31:38.722
HD Request # 6 | Requesting Intraday data. Start date-time: 2021-10-20 07:58:47. Record interval: 1. Symbol: VXV21_FUT_CFE | 2021-11-09 09:31:39.313
HD Request # 6 | Decompressing data. | 2021-11-09 09:31:39.354
HD Request # 6 | Receiving Intraday data for VXV21 starting at 2021-10-20 07:58:47.978000 | 2021-11-09 09:31:39.354
Socket (4) | CloseSocket call. | 2021-11-09 09:31:39.355
Socket (4) | Shutdown started. Waiting for graceful close. | 2021-11-09 09:31:39.355
Historical data download thread signaled to stop. | 2021-11-09 09:31:39.355
HD Request # 6 | Timestamp of first Intraday data file record written: 2021-10-20 07:58:47.978000 | 2021-11-09 09:31:39.355
HD Request # 6 | Received 1 Intraday data record from 2021-10-20 07:58:47.978000 to 2021-10-20 07:58:47.978000 (0.0 seconds) and wrote 1 record for VXV21 | 2021-11-09 09:31:39.355
HD Request # 6 | Add time&sales data | Remembered last file record date-time: 2021-10-20 12:58:47.978000 | 2021-11-09 09:31:39.371
HD Request # 6 | Completion time: 1s | 2021-11-09 09:31:39.371
HD Request # 6 | Intraday data download complete for VXV21. Unique request ID: 6 | 2021-11-09 09:31:39.371
Removing historical data download ID 6. | 2021-11-09 09:31:39.371
Real-time Intraday chart data file updates started for VXV21 | 2021-11-09 09:31:39.371
Opened cached Intraday file: C:\SierraChart\Data\VXV21.scid. Thread ID: 3016 | 2021-11-09 09:31:39.371
Intraday chart data file opened for VXV21 | 2021-11-09 09:31:39.371
HD Request # 6 | Enabling Intraday chart updating for symbol. | 2021-11-09 09:31:39.371

Triggering next historical data download in queue. | 2021-11-09 09:31:39.371
HD Request # 7 | Downloading Intraday chart data for ESZ21 to the file ESZ21.scid. Service: cme | 2021-11-09 09:31:39.371
HD Request # 7 | Download start date-time: 2021-11-09 09:18:52.000000. File last date-time: 2021-11-09 09:18:52.243000 | 2021-11-09 09:31:39.371
HD Request # 7 | Using server: ds23.sierracharts.com port 10149 | 2021-11-09 09:31:39.372
Socket (5) | Creating socket. | 2021-11-09 09:31:39.372
Socket (5) | New receive buffer size: 5242880 | 2021-11-09 09:31:39.372
Socket (5) | Connecting to IP: 216.1.90.130. | 2021-11-09 09:31:39.372
Socket (4) | Socket gracefully closed by remote side. | 2021-11-09 09:31:39.402
Socket (4) | Closed. | 2021-11-09 09:31:39.402
HD Request # 7 | Setting DTC encoding to Binary VLS | 2021-11-09 09:31:39.452
HD Request # 7 | Sending historical data logon request message. | 2021-11-09 09:31:39.452
HD Request # 7 | Requesting Intraday data. Start date-time: 2021-11-09 09:18:52. Record interval: 1. Symbol: ESZ21 | 2021-11-09 09:31:40.000
HD Request # 7 | Decompressing data. | 2021-11-09 09:31:40.163
HD Request # 7 | Receiving Intraday data for ESZ21 starting at 2021-11-09 09:18:52.243000 | 2021-11-09 09:31:40.182
Socket (5) | CloseSocket call. | 2021-11-09 09:31:40.182
Historical data download thread signaled to stop. | 2021-11-09 09:31:40.182
Socket (5) | Shutdown started. Waiting for graceful close. | 2021-11-09 09:31:40.182
HD Request # 7 | Timestamp of first Intraday data file record written: 2021-11-09 09:18:52.243000 | 2021-11-09 09:31:40.182
HD Request # 7 | Received 166 Intraday data records from 2021-11-09 09:18:52.243000 to 2021-11-09 09:21:38.136000 (2.8 minutes) and wrote 166 records for ESZ21 | 2021-11-09 09:31:40.182
HD Request # 7 | Completion time: 1s | 2021-11-09 09:31:40.182
HD Request # 7 | Intraday data download complete for ESZ21. Unique request ID: 7 | 2021-11-09 09:31:40.182
Removing historical data download ID 7. | 2021-11-09 09:31:40.182
Real-time Intraday chart data file updates started for ESZ21 | 2021-11-09 09:31:40.182
Opened cached Intraday file: C:\SierraChart\Data\ESZ21.scid. Thread ID: 3016 | 2021-11-09 09:31:40.186
Intraday chart data file opened for ESZ21 | 2021-11-09 09:31:40.186
HD Request # 7 | Enabling Intraday chart updating for symbol. | 2021-11-09 09:31:40.186
GAIN Capital/OEC | Using primary service for historical data for ESZ21 | 2021-11-09 09:31:40.186
Added historical Intraday data request for ESZ21 to the queue. | 2021-11-09 09:31:40.186
Intraday data recording state for symbol ESZ21 is set to download 'Pending'. | 2021-11-09 09:31:40.186
Triggering next historical data download in queue. | 2021-11-09 09:31:40.186

Triggering next historical data download in queue. | 2021-11-09 09:31:40.186
HD Request # 8 | Downloading Intraday chart data for ESZ21 to the file ESZ21.scid. Service: oec | 2021-11-09 09:31:40.186
HD Request # 8 | Download start date-time: 2021-11-09 09:21:38.000000. File last date-time: 2021-11-09 09:21:38.136000 | 2021-11-09 09:31:40.187
No download requests in the queue to start downloads for. | 2021-11-09 09:31:40.187
HD Request # 8 | Error downloading historical Intraday data for ESZ21. FIX reject reason: Data feed is not entitled | 2021-11-09 09:31:40.223
HD Request # 8 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for ESZ21 | 2021-11-09 09:31:40.223
HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2021-11-09 15:21:38.136000 | 2021-11-09 09:31:40.224
HD Request # 8 | Completion time: 0s | 2021-11-09 09:31:40.224
HD Request # 8 | Intraday data download complete for ESZ21. Unique request ID: 8 | 2021-11-09 09:31:40.224
Removing historical data download ID 8. | 2021-11-09 09:31:40.224
Real-time Intraday chart data file updates started for ESZ21 | 2021-11-09 09:31:40.224
Opened cached Intraday file: C:\SierraChart\Data\ESZ21.scid. Thread ID: 3016 | 2021-11-09 09:31:40.224
Intraday chart data file opened for ESZ21 | 2021-11-09 09:31:40.224
HD Request # 8 | Enabling Intraday chart updating for symbol. | 2021-11-09 09:31:40.224

Triggering next historical data download in queue. | 2021-11-09 09:31:40.224
No download requests in the queue to start downloads for. | 2021-11-09 09:31:40.224
Socket (5) | Socket gracefully closed by remote side. | 2021-11-09 09:31:40.227
Socket (5) | Closed. | 2021-11-09 09:31:40.227
GAIN Capital FIX Trading: (Send) << 8=FIX.4.49=8935=BB49=OSprandel957456=OEC34=452=20211109-15:31:43.114909=6330334263=01=CTC4312410=249 | 2021-11-09 09:31:43.113
GAIN Capital FIX Trading: (Send) << 8=FIX.4.49=14535=AN49=OSprandel957456=OEC34=552=20211109-15:31:43.114710=6330335724=0263=01=CTC43124581=1715=20211109725=060=20211109-15:31:43.00010=120 | 2021-11-09 09:31:43.113
GAIN Capital FIX Trading: (Send) << 8=FIX.4.49=8335=AF49=OSprandel957456=OEC34=652=20211109-15:31:43.114584=63303361=CTC4312410=240 | 2021-11-09 09:31:43.113
GAIN Capital FIX Trading: (Recv) >> 8=FIX.4.49=14635=BA34=449=OEC52=20211109-15:31:4256=OSprandel95741=CTC4312415=USD901=0908=OECFIX:637719183036654692:25616909=6330334910=0911=1912=Y10=252 | 2021-11-09 09:31:43.146
GAIN Capital FIX Trading: (Recv) >> 8=FIX.4.49=13335=AO34=549=OEC52=20211109-15:31:4256=OSprandel95741=CTC43124581=1710=6330335721=OECFIX:637719183036654692:25617728=2729=110=073 | 2021-11-09 09:31:43.146
GAIN Capital/OEC | Received Trade Positions request acknowledgment message. Request Result: 2. Request Status: 1 | 2021-11-09 09:31:43.146
GAIN Capital FIX Trading: (Recv) >> 8=FIX.4.49=7635=BR34=649=OEC52=20211109-15:31:4256=OSprandel9574584=633033612074=210=097 | 2021-11-09 09:31:43.181
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-11-09 16:30:01]
John - SC Support - Posts: 38327
Your log shows that you are trying to get data for the symbols ES and VX. But you only have the CBOT with Market Depth for nonprofessional Trading accounts exchange activated. Neither of these symbols are part of that exchange. We are surprised that you are getting any data at all for these symbols, since you are not getting the data from Gain Capital either.

If you want data for these symbols, then you would need to activate the exchanges on which they trade. The ES is on the CME exchange.

VX is from the CFE, for which you would need to setup that data by going through these instructions:
https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#SetupInstructions_CFE
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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