Support Board
Date/Time: Mon, 03 Mar 2025 22:10:36 +0000
Post From: Data Lagging Issue
| [2021-11-09 04:28:42] |
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From user: These were taken within seconds. Im using SC data all services now, but as you can see there is a lag of several ticks to several points at times. Right now it is lagging by a tick. It makes me nervous because I need to be able to trust the data, especially for other indicators I will be importing into SC. The first thing we need to do is to get your Message Log to see if you are actually receiving real-time data. Instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. --- Also refer to: Prices / Data Falling Behind: 4.12 - Sierra Chart Exchange Data Feeds Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-11-09 04:29:21
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