Support Board
Date/Time: Tue, 25 Feb 2025 11:06:34 +0000
Questions regarding required services and payments
View Count: 473
| [2021-04-12 16:49:27] |
| Jose Gomez - Posts: 2 |
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I am looking to set up my AMP Futures account with Sierra Chart and start trading live directly through the SC platform. I have talked to AMP support and they have informed me that in order to set up my AMP account with SC I must choose their datafeed option of: Sierra Chart-Denali-CQG(No Data- Order Routing Only). According to them, this option should be able to connect my AMP account to SC as well as it does not mean that I would pay for your service through AMP, but that it will simply establish the connection between the two. However, two concerns come to mind with the first being SC’s past issues with CQG data connection. Will choosing this option with AMP present a problem for SC? I do not believe there is an alternate option such as using TT with AMP, so would this service of using CQG still be recommended? The second concern relates to SC’s direct order routing service. Is this SC service absolutely necessary for all users looking to place live orders through the SC platform? I understand that this service uses TT for placing live orders so how would this work, if at all, with an AMP Futures account? In the end, I just want to establish a simple connection between AMP and SC that will allow me to receive real-time data and place live orders through the SC platform. That being said, I would also like to achieve that without inadvertently paying twice for the same data or service. Please advise me on how to do this so that I may choose the correct package and pay promptly.
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| [2021-04-12 19:10:16] |
| John - SC Support - Posts: 38150 |
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The first thing to understand is that Sierra Chart works with multiple trading services, including our own Sierra Chart Order Routing Service with TT. So although AMP does not support the Sierra Chart Order Routing Service, they do still support CQG, which is one of the services that we support. The selection that you specified that you would select with AMP of "Sierra Chart - Denali - CQG (No Data - Order Routing Only)" means that you would be getting your data from us (Sierra Chart) through the Denali Exchange Data Feed. Therefore, you would not be using the CQG data and you would not have any issues related to the data. Therefore, once you let AMP know that you will be using that selected setup, they will get you a set of CQG credentials. Once you have those, then follow the Setup Instructions at the following link to connect your Sierra Chart to CQG: CQG Trading Platform Service: Setup Instructions Once you have that connection established, then follow the instructions at the following link to setup your Denali Exchange Data Feed for the CME Group of data: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* If you want data from the EUREX, then you would follow these instructions: https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#SetupInstructions_EUREX And finally, once all of that is done, then you would want to ensure that your symbols are set to the CQG symbols by opening your Chartbooks and selected Edit >> Translate Symbols to Current Service. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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