Support Board
Date/Time: Thu, 21 Nov 2024 22:14:37 +0000
bid ask data not filling in properly in v965
View Count: 1909
| [2013-04-19 12:39:55] |
| MMX - Posts: 119 |
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I use Rithmic, and Wednesday afternoon I upgraded from v948 to v965. When I turned the computer on this morning (and yesterday morning as well) the bid ask data for the number bars was not present from yesterday's close up to the time I turned the computer on. The number bars don't have numbers or shading and the BidVolume vs AskVolume indicator is flatlined. Once the computer is turned on, from that point forward, everything works just as it should. Also, I use a 20 min chart for my daily volume profile chart, this chart is set to display only 1 day. This worked fine until Wednesday afternoon, now when I turn the computer on in the morning, a second day of volume profile is present. I discovered that if I change the periodicity, say to 5 min, then change it back to 20 min, it will then display just the 1 day. What can I do to get this back to just displaying the 1 day when the computer is turned on in the morning? |
| [2013-04-19 16:35:59] |
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Rithmic does not have the right historical data for accurate Bid Volume or Ask Volume. What you were seeing before was not accurate and should not have been relied upon. And there is no longer any support historical tick data for the current trading session they provide. This is for technical reasons and because of the Client-side API component that they provide: http://www.sierrachart.com/index.php?l=doc/helpdetails76.html We are not going to support Rithmic tick data. You need to select Chart >> Reload and Recalculate. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-04-19 16:36:44
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