Support Board
Date/Time: Thu, 20 Feb 2025 20:22:08 +0000
Bitstamp historical data stopped loading
View Count: 1308
| [2021-01-17 14:41:24] |
| Queeq - Posts: 42 |
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Hi. I'm running latest Sierra Chart version in Windows 7 in Virtualbox on MacOS. SC folder is a separate mount. After 7.1.2021 no historical data for BTC-BSTMP symbol could be loaded. Delete and Download Data option doesn't make any difference. In the log I see these messages when trying to delete and download: Triggering next historical data download in queue. | 2021-01-17 15:25:47.556
File compression not supported on file system. Z:\Main_instance\Data\BTC-BSTMP.dly. Windows error code 1: Incorrect function. | 2021-01-17 15:25:48.088 File compression not supported on file system. Z:\Main_instance\Data\BTC-BSTMP.dly. Windows error code 1: Incorrect function. | 2021-01-17 15:25:48.088 BTC-BSTMP Monthly #14 | Reloading chart. | 2021-01-17 15:25:48.103 File compression not supported on file system. Z:\Main_instance\Data\BTC-BSTMP.dly. Windows error code 1: Incorrect function. | 2021-01-17 15:25:48.103 File compression not supported on file system. Z:\Main_instance\Data\BTC-BSTMP.dly. Windows error code 1: Incorrect function. | 2021-01-17 15:25:48.103 File compression not supported on file system. Z:\Main_instance\Data\BTC-BSTMP.dly. Windows error code 1: Incorrect function. | 2021-01-17 15:25:48.103 BTC-BSTMP Weekly #3 | Reloading chart. | 2021-01-17 15:25:48.119 |
| [2021-01-18 03:43:22] |
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We have discontinued the Bitstamp data feed symbol. You need to use one of the others. They are all listed here: Cryptocurrency / Bitcoin Data and Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-18 03:43:46
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| [2021-01-18 09:09:53] |
| Queeq - Posts: 42 |
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Oh no! Why? They are still relevant and have the longest historical data going back to 2011! And still you kept Bitfinex with its questionable shady history and long period of prices inconsistent with bigger market. I've been your loyal paying customer for years but my disappointment is only growing: seemingly abandoned plan to port to Linux, periodic problems with data fetch from Poloniex (and when it's back online - weeks long gaps in data that nobody cares to fill in), long time without integration with other crypto exchanges (and when it finally comes in face of Binance - no historical data), problems working on Wine on Mac. Great performant product with, I feel, amazing engineering team behind it getting ruined by no proper product management. I understand you may be clinging to your existent conservative clients who don't need new fancy blows and whistles, but this is a path to oblivion. The only thing keeping me from switching to TradingView is your data with fine resolution that is going far back. Many other crypto traders sticking to TV because of their quick integrations with every smallest exchange out there. Now with Bitstamp deprecation it's yet another nail to the coffin of your relevancy. This is excruciatingly sad. |
| [2021-01-18 09:50:30] |
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Why not use the equivalent crypto currency symbols from other exchanges, does it really matter? The Bitstamp interface is quite old and out of date and this is why it was discontinued. seemingly abandoned plan to port to Linux, This is not true.We were never in any way responsible for the problems with this service: periodic problems with data fetch from Poloniex (and when it's back online - weeks long gaps in data that nobody cares to fill in), It was always out of our control and that is why it was shut down. We should have done that long ago.long time without integration with other crypto exchanges (and when it finally comes in face of Binance - no historical data), This is because we do not want to get involved in the development with these, all of the associated issues and specialized interfaces.. Many other crypto traders sticking to TV because of their quick integrations with every smallest exchange out there. Great. They can more than waste their valuable time on this level of absurdity. We will have nothing to do with this. It is the height of massive monumental insanity, that every exchange, while in some ways they are similar, they all have their own interfaces and messages and fields and every integration requires custom development. This is God damn completely insane. We are never going to go through all of this effort to be integrating to these things and maintaining them. This is stupidity to the maximum. This is why we established the DTC protocol. If everyone else in the world wants to be a bunch of dummies and doing their own thing rather than utilizing a standardized properly engineered protocol they can go ahead. We could care less.And we do not care, if we are one and facing a million others telling us we are wrong. Because they are wrong and we are right. And the integration a Binance, only a reaffirms what we said above even further. It is pathetic. We have a very very poor impression of them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-18 10:20:48
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| [2021-01-18 10:04:23] |
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We can certainly bring back the Bitstamp history for that particular symbol so you can utilize it separately.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-18 10:04:35
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| [2021-01-18 10:52:41] |
| Queeq - Posts: 42 |
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Well, I should've foreseen that your reply would be so self-centered, I'll try to restrain from pointing out obvious competitive disadvantages. Why not use the equivalent crypto currency symbols from other exchanges, does it really matter?
The only alternatives you provide are Bitfinex, Bitmex, Deribit and Binance. The closest one to Bitstamp in terms of data availability is Bitfinex, but meaningful data starts in mid 2013, 2 years later than Bitstamp. Also they have questionable reputation and hence their data is not as trustworthy. This may seem insignificant, but having a choice is better. If you can enable historical loading at least it would be nice, thanks. seemingly abandoned plan to port to Linux,
This is not true.For everything else I have no comment. I get you're fine with staying small in your niche and not planning on going with the market demand. One day you'd either be forced to change or die out. |
| [2021-01-18 19:33:15] |
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One day you'd either be forced to change or die out. That is factually all untrue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-18 20:07:34] |
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We will go ahead and bring back the Bitstamp data feed because we did not think about the long-term history that we have developed for that and we should probably continue to maintain. We do actually have it still on one of our servers and can restore it to our other main servers. It is just that the interface to Bitstamp is so old and unless we are doing a proper integration to bitstamp which we do not want to get involved with, and track all of their symbols, it did not make sense to continue with it when we have several other cryptocurrency feeds. But we do not want to guarantee that it will always continue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-18 20:07:53
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