Support Board
Date/Time: Mon, 25 Nov 2024 22:31:49 +0000
v1076 VbP Text Coloring Issue
View Count: 1526
| [2014-01-11 12:58:47] |
| ganz - Posts: 1048 |
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Hello SC Support v 1076 VbP 1. set Display Volume in Bars -> Bid Volume - Ask Volume 2. set Volume Numbers Text Color and Size -> AutoColoring: Based on +/- Both types (positive/negative) of digits have the same color. TY. |
| [2014-01-30 03:43:13] |
| ganz - Posts: 1048 |
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SC Support is there any eta to resolve the issue? ty |
| [2014-01-30 03:47:50] |
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We really did not concentrate closely on what you wrote at the time. We are quite busy. There was not an answer to this previously because we needed time to look into this. It was something to be followed up on later. As we look this over now,we see what you are asking about and AutoColoring does not apply to the text displayed within the volume bars with the Volume by Price study. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-01 22:40:13
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| [2014-01-30 05:05:56] |
| ganz - Posts: 1048 |
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Dear SC Support sure, it is your choise. we've been trying to filter a lot of subjective requests from new SC users/testers these days. but this new policy: to be too busy ... - for better trading service integration / basic account information - no eta was provided or was refused aggressively - to resolve issues and to improve charting functionality - no eta was provided or was refused aggressively ... definately is not a trader-oriented, in our opinion. this is not the request but just FYI: -we've stopped to expand our efforts to provide more SC-related public info. -we'll consider to stop all of SC-related public activity in the nearest future. with best regards. |
| [2014-02-01 22:37:04] |
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To say that we are refusing to resolve issues is just not true. Post #1 is about functionality that is not available. This is not an issue although maybe from your perspective it may seem that way. When we say we are too busy, this has to do with feature requests only. This is all. There should not be any expectation, unless an item is relatively simple or is a critical item, to having them being done very quickly or if they will be done. - for better trading service integration / basic account information - no eta was provided or was refused aggressively Are you referring to account balance data? We have not gotten back to look at your recent postings yet. We will do that. And if the account balance data fields are confusing from CTS or several of them have to be combined together to get a particular result, then any issues or limitations surrounding this, cannot be blamed on us.and to improve charting functionality - no eta was provided or was refused aggressively We have no idea what this is in reference to. Furthermore, it is not possible for us to provide an estimated time for some significant feature to be added. If we try to give you a time estimate, then there is a chance it will not be met. This is generally the case you will find with software development from anyone.this is not the request but just FYI:
This is completely fine with us and cannot change anything that we are doing. We cannot be pressured by this. If Sierra Chart does not meet your requirements, then you need to go somewhere else and find what you need. And we do not think that many Sierra Chart users are going to agree with you. If there are any existing issues of course we will take care of those. Sierra Chart provides an enormous amount of functionality already with a lot more functionality coming.-we've stopped to expand our efforts to provide more SC-related public info. -we'll consider to stop all of SC-related public activity in the nearest future. In the case of the Volume by Price study, the Subgraphs really are only used to control coloring, line widths, and text sizes. This is all. Although there are other controls enabled for a Subgraph, they do not apply and the documentation explains this. This was one thing that we do need to do is disable those controls when they do not apply. We know that you and your users have been working with CTS T4, and we have done an enormous amount of work improving the integration to CTS with their new FIX service, pointing out issues to CTS themselves, and making sure all of that works very reliably to the best of our ability because we are only one part of the overall service. What CTS provides is the other half of it. So to say that we are just too busy and we are not taking care of issues, is 100% incorrect. There has been a lot of work done with CTS. Much more than we probably should have been doing because of issue, inefficiencies, and confusion from their side because of their FIX implementation. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-01 22:45:09
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| [2014-02-01 23:52:42] |
| ganz - Posts: 1048 |
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SC Support We have no users. We're trying to help some users who is unable to ask a help from SC Support directly because of the language barier. We're developing studies and chartbooks by the requests. All are for free. We were doing it as good as we can. It were our volunteer efforts for about 100 SC users (demo or real we don't know, they are just trying to use SC) Also this was not the pressure but personal impression of the support quality for the last months. This was the users feedback. FYI: There is not only the positive feedback but the unsatisfied/negative. Could there be a different opinion than yours? Thank you for the kindly suggestion to get the hell out :) |
| [2014-02-01 23:52:59] |
| ganz - Posts: 1048 |
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40winks thnx :) |
| [2014-02-02 00:14:17] |
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We can read and respond in Russian. So your users can post here in Russian. Our main support engineer does know Russian. He can even participate in a webinar. So you may want to let them know. Also this was not the pressure but personal impression of the support quality for the last months. We are going to be reviewing the additional request in the CTS account balance thread. We see that there is some request for combining several fields together. We can do that. We also realize that setting of the AvailableFundsForNewPositions field was not being done correctly and would cause it always be zero even if there was data from CTS. Although there may not have been any data from CTS anyway. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-02 00:15:35
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| [2014-02-02 00:32:40] |
| ganz - Posts: 1048 |
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SC Support So you may want to let them know.
Yes. I'll let them know. Very good. We also realize that setting of the AvailableFundsForNewPositions field was not being done correctly and would cause it always be zero even if there was data from CTS.
This is from CTS Upon an account update (Tag 854=3), your available cash (to trade) is the result of
the sum of Start of Day Balance (Tag 921) + Realized P&L (Tag 900) - Margin Requirements (Tag 899) + Premium (Tag 901). Note that this amount does not take into account (market-price-varying) unrealized P&L for positions open in the market. AvailableFundsForNewPositions = Start of Day Balance (Tag 921) + Realized P&L (Tag 900) - Margin Requirements (Tag 899) + Premium (Tag 901) so this is not from CTS but might be calculated locally,imho also maybe it will be useful to refresh the report using Refresh Trade Data button in case it is not automated |
| [2014-02-02 00:35:21] |
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so this is not from CTS but might be calculated locally,imho also maybe it will be useful to refresh the report using Refresh Trade Data button in case it is not automated Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-02 01:25:09
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| [2014-02-02 18:31:09] |
| ganz - Posts: 1048 |
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SC Support Разрешите вернуться к первому посту данной темы. Речь шла не о полной реализации AutoColoring для VbP, а только о случае Based on +/-, коль скоро данный индикатор может отображать отрицательные значения для делты и реагирует на изменения PrimaryColor действительно ли Вы считаете, что невозможно добавить только именно для условия Based on +/-: условие по отрицательному значению делты и использование SecondaryColor? например if ( (Ask Volume - Bid Volume) < 0) use SecondaryColor; Раскраска разными цветами положительных и отрицательных значений делты выглядит логичным, имхо. Это конкретизирующее уточнение запроса. Само собой, что Вам виднее насколько это реально/трудоемко сделать. Спасибо. Date Time Of Last Edit: 2014-02-02 18:42:38
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| [2014-02-02 20:35:58] |
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Essentially what you want to do is custom coloring of a Study Subgraph. Therefore, you will not be using Based On +/-. We have prepared the documentation here for this for doing custom Study Subgraph coloring: http://www.sierrachart.com/index.php?l=doc/doc_ACSILProgrammingConcepts.html#CustomSubgraphColoring Let us know if it is OK if we respond in English. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-02 20:36:33
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| [2014-02-02 21:15:17] |
| ganz - Posts: 1048 |
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SC Support Thank you for the manual, but I was not asking you how to use ACSIL custom coloring of a Study Subgraph. I'm quite familiar with it. The question was: do you able to allow users to chose a custom color for VbP's negative values? ty. |
| [2014-02-02 21:24:47] |
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Clearly we did not do so good with the translation. I may have misinterpreted what our support engineer who knows Russian was saying. Some of it was not clear. The answer is currently no, but we will work your request into the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-02 21:57:55] |
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This is what you are looking for: http://www.sierrachart.com/image.php?l=1391378255667.png It is now done and will be released tomorrow. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-02 22:18:33] |
| ganz - Posts: 1048 |
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SC Support This is what you are looking for:
Yes it is. This request was from some users and it's absolutely logical to have different colors for positive/negative values. Thank you for adding this. |
| [2014-03-17 06:03:04] |
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This thread is considered complete.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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