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32-bit Builds of Sierra Chart to be Discontinued with Newer Versions

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[2019-05-22 16:15:43] #1 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We are continuing to work on the low level changes to support microsecond time stamping as explained here: True Millisecond/Microsecond Time Stamping and ACSIL When this happens, custom studies compiled before this version will have to be recompiled on that version or later. Since all existing custom studies as of that version will no longer be compatible unless they are recompiled, we do not see a practical need to be offering the 32-bit version of Sierra Chart since the main reason is compatibility with 32-bit custom studies. There will still be 32-bit versions available of Sierra Chart but as of the transition, the newer versions will be 64-bit only. 95% of our users are running a 64-bit Operating system. Update: Furthermore, the plan to discontinue the 32-bit version will also discontinue support for the "Use Excel" option in the Spreadsheet study. If you need to have a direct interface to Microsoft Excel, you will need to use a version of Sierra Chart prior to this. The built-in Sierra Chart spreadsheets will continue to be fully functional. Nothing will change in that regard. (We will hold off on removing Microsoft Excel support until 2020) Update 2019-09-25: We will not be building the 32-bit version of Sierra Chart effective after October 1 2019. You will continue to be able to use older 32-bit versions of Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-26 22:12:30

[2019-05-22 16:31:37] #2 [Go To First Post]
binaryduke - Posts: 360
Will the '_64' naming convention continue for 64-bit custom studies?

[2019-05-22 17:05:09] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes definitely. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-05-22 21:44:57] #4 [Go To First Post]
Marc P - Posts: 29
How do I download the 64 bit version? When I download the current version it is a 32 bit version.

[2019-05-22 23:12:35] #5 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The 64-bit version is always installed . You will see a shortcut on your desktop for Sierra Chart that has "_64" in the text description below it. That will run the 64-bit version of Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-05-23 13:16:10] #6 [Go To First Post]
Outlander - Posts: 91
The Transact version off Sierra AT chart is still using 32-bit?

[2019-05-23 13:36:17] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes but that is because we want to maintain compatibility with custom studies which are more predominantly 32-bit. And there is an option in Global Settings >> General Settings >> General 4 to use the 64-bit version for Transact users. But once we complete the work related to microsecond time stamping the version that Transact would use, would also be 64-bit. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-23 13:36:40

[2019-05-28 02:51:13] #8 [Go To First Post]
SantiagoTrader - Posts: 11
What about a 64-bit installer as well? For example, on FreeBSD, Wine 64-bit cannot be installed at the same time as Wine 32-bit. And it seems that in order to install SC, wine 32-bit is required, which means I'd have to continue using wine 32-bit to run SC 32-bit unless I uninstall wine 32-bit and re-install wine 64-bit. I'm guessing that would require uninstalling wine 64-bit and re-installing wine 32-bit every time there's an SC update.

[2019-05-28 09:02:49] #9 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes we will make the installer 64-bit. But for now the simple solution is just to use the zip installers. You will find a link to them here: https://www.sierrachart.com/index.php?page=doc/SCZipInstallerList.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-28 09:03:36

[2019-05-29 10:12:24] #10 [Go To First Post]
User255315 - Posts: 127
Will we have to make changes to our custom study codes, depending on the in-built studies we are using or specific re-implementations of variables, functions?

[2019-05-29 10:14:49] #11 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
No changes are necessary to the source code. If you did already build/ compile a 64-bit version you just need to compile and that is all. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-05-29 11:57:21] #12 [Go To First Post]
IconBob - Posts: 61
I have a number of 32 bit custom applications I would have to migrate. I currently use 64 bit as much as possible Sierra but migration will be costly.

[2019-05-29 12:40:19] #13 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You can still use an older version of Sierra Chart and if these 32-bit "custom applications" are separate programs why would there be a problem? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-05-29 13:07:26] #14 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Definitely it is going to be much easier for nearly everyone for us to only support the 64-bit version. It is easier for us because there is only going to be one build of Sierra Chart in regards to architecture. It is going to be easier for custom study developers because rather than them building a 32-bit and 64-bit version, they just need to build a 64-bit version. All the questions relating to 32-bit versus 64-bit will be eliminated. We definitely are only going to be supporting the 64-bit version. And probably sooner rather than later. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-29 13:08:44

[2019-05-29 13:21:00] #15 [Go To First Post]
IconBob - Posts: 61
I agree. in the end it will be easier for me.

[2019-05-29 18:32:35] #16 [Go To First Post]
opci - Posts: 90
has version 1926 there is 32 bit? or if no last version is possible 32 bit?

[2019-05-29 18:48:57] #17 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
No matter what the version is, there is a 32-bit executable and a 64-bit executable provided. They are both installed. Refer to: Software Download: Difference Between 32 and 64-bit Versions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-29 18:49:51

[2019-05-30 06:11:02] #18 [Go To First Post]
opci - Posts: 90
I started a 32-bit version of the folder but I still do not have my customized studio, in the 1926 version, what else can I do? thank you

[2019-05-30 13:38:38] #19 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We are not understanding the question. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-05-30 16:44:25] #20 [Go To First Post]
opci - Posts: 90
I had the last issue of 1882, and I have my main study dll yesterday i was upgraded to version 1926 because of the micro index ... so broker advised me because i did not have the list .. i made the 1926 version of 32 bit and my study dll was not so do I ask what else I can try to get my study? thanks in advance Date Time Of Last Edit: 2019-05-30 16:48:06


32 bit.png / V - Attached On 2019-05-30 16:47:02 UTC - Size: 8.26 KB - 519 views Attachment Deleted.

[2019-05-30 22:31:40] #21 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Can you tell us what version that study DLL was compiled with? We want you to restart Sierra Chart, and open any charts that use that study DLL and then provide a copy of the Message Log by following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-05-31 07:19:47] #22 [Go To First Post]
opci - Posts: 90
Reading Internal Order ID file. \| 2019-05-31 07:31:16.947 Reading Trade Orders file. \| 2019-05-31 07:31:17.091 Reading Trade Positions file. \| 2019-05-31 07:31:17.092 Reading Account Balance file. \| 2019-05-31 07:31:17.094 UDPListener (756). Port 22903 \| Listening on UDP port 22903. \| 2019-05-31 07:31:17.153 Software version: 1926 32-bit \| 2019-05-31 07:31:17.153 Enabled for: Advanced Features. \| 2019-05-31 07:31:17.153 Enabled for: Sierra Chart Historical Data Service. \| 2019-05-31 07:31:17.153 Allow Support for Sierra Chart Data Feeds is enabled. \| 2019-05-31 07:31:17.153 Current selected Data/Trading service: CQG WebAPI \| 2019-05-31 07:31:17.153 Custom symbol settings values: enabled \| 2019-05-31 07:31:17.153 Chart Update Interval: 500 \| 2019-05-31 07:31:17.153 Intraday Data Storage Time Unit: 0 \| 2019-05-31 07:31:17.153 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) \| 2019-05-31 07:31:17.153 2019-05-31 07:31:17 Local computer time \| 2019-05-31 07:31:17.153 2019-05-31 05:31:17 Local computer time in UTC \| 2019-05-31 07:31:17.153 2019-05-31 07:31:17 Local computer time in SC Time Zone \| 2019-05-31 07:31:17.153 2019-05-31 05:31:09 Server time in UTC \| 2019-05-31 07:31:17.153 Local computer UTC time and Server UTC time difference: 7 seconds. \| 2019-05-31 07:31:17.154 Program path: C:\SierraChart\ \| 2019-05-31 07:31:17.154 Data Files path: C:\SierraChart\Data\ \| 2019-05-31 07:31:17.154 OS Version Number: 6.3 \| 2019-05-31 07:31:17.154 Locale Setting: C \| 2019-05-31 07:31:17.154 DLLs: helgo (1).dll, UserContributedStudies.dll, UserContributedStudies_64.dll \| 2019-05-31 07:31:17.157 Created the DTC Protocol server. \| 2019-05-31 07:31:17.157 DTC Protocol Server listening on port 11099. \| 2019-05-31 07:31:17.158 Created the DTC Protocol historical data server. \| 2019-05-31 07:31:17.158 HD Server Manager \| Listening on port 11098 \| 2019-05-31 07:31:17.160 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) \| Creating socket. Using TLS 1.2. \| 2019-05-31 07:31:17.158 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. \| 2019-05-31 07:31:17.161 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) \| Connecting to IP: 46.4.97.203. \| 2019-05-31 07:31:17.158 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2019-05-31 07:31:17.206 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2019-05-31 07:31:17.360 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Closed. \| 2019-05-31 07:31:17.361 Received 5 login tokens. \| 2019-05-31 07:31:17.796 Symbol settings MD5 received. Request ID: 1. \| 2019-05-31 07:31:17.848 Symbol settings are up-to-date for cqg. \| 2019-05-31 07:31:17.848 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) \| Shutdown started. Waiting for graceful close. \| 2019-05-31 07:31:18.044 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) \| Shutdown started. Waiting for graceful close. \| 2019-05-31 07:31:18.107 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) \| Socket gracefully closed by remote side. \| 2019-05-31 07:31:18.178 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) \| Closed. \| 2019-05-31 07:31:18.178 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) \| Socket gracefully closed by remote side. \| 2019-05-31 07:31:18.248 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) \| Closed. \| 2019-05-31 07:31:18.248 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Creating socket. Using TLS 1.2. \| 2019-05-31 07:31:19.153 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Connecting to IP: 46.4.97.203. \| 2019-05-31 07:31:19.153 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2019-05-31 07:31:20.138 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2019-05-31 07:31:20.268 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) \| Closed. \| 2019-05-31 07:31:20.268 Files to Open on Start up \| Opening file: NASDAQ 3 VRSTE.Cht \| 2019-05-31 07:31:20.885 Loading DLL C:\SierraChart\Data\UserContributedStudies.dll \| 2019-05-31 07:31:20.894 Loading DLL C:\SierraChart\Data\helgo (1).dll \| 2019-05-31 07:31:20.925 The advanced custom study C:\SierraChart\Data\helgo (1).dll version is unsupported. \| 2019-05-31 07:31:20.926 Date Time Of Last Edit: 2019-05-31 13:26:43

[2019-05-31 07:21:39] #23 [Go To First Post]
opci - Posts: 90
I installed my dll studies sometime in 2014, not quite what version was then. Any version of 1926 was working constantly. thanks

[2019-05-31 13:27:13] #24 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The advanced custom study C:\SierraChart\Data\helgo (1).dll version is unsupported. \| 2019-05-31 07:31:20.926 This is the relevant message. You need to get the source code for that study and recompile it on the current version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-05-31 15:28:02] #25 [Go To First Post]
opci - Posts: 90
I know this is my study that has been working for 5 years ... but why not work on the 1926 version of 32 bit? thank you

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