Support Board
Date/Time: Sun, 24 Nov 2024 14:37:57 +0000
AMP/TT - Data Missed and not worked Continuous Futures Contract
View Count: 2029
| [2013-11-07 20:48:52] |
| pet.kopecky - Posts: 5 |
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At first excuse my bad english. Hi, I have acount at AMP, data feed TT and SierraChart. I´m tradeing at YM (mini DJ). I have two problems. 1)Each day on my chart (2min or 5min) are missed data. I tryed to delete and reload it but without change on chart. Sample of this chart is attached. 2)"Continuous Futures Contract" not work. I tryed it for a several times but chart displayed only choice contract. Attached are screen shots of SCH setting. Thank you for your help. Petr Kopecky Date Time Of Last Edit: 2013-11-08 18:00:22
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 chart2.png / V - Attached On 2013-11-07 20:47:55 UTC - Size: 56.86 KB - 473 views chart1.png / V - Attached On 2013-11-07 20:47:58 UTC - Size: 60.11 KB - 457 views chart3.png / V - Attached On 2013-11-07 20:48:02 UTC - Size: 62.74 KB - 472 views Private File Continuous Futures Contrac settings.png / V - Attached On 2013-11-07 20:48:11 UTC - Size: 165.15 KB - 462 views |
| [2013-11-08 16:33:49] |
| pet.kopecky - Posts: 5 |
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Excuse me that charts were Private. Now are public.
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| [2013-11-08 16:43:10] |
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OK, we still need some time to review this. There is a lot of information you have posted.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-08 17:59:47] |
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For the issue of missing data, please update Sierra Chart by selecting Help >> Download Current Version. After the update is completed re-download the data in the chart by going to the chart and selecting Edit >>Delete All Data and Download. After you enable the Continuous Futures Contract option, post a copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-11-08 18:16:35] |
| pet.kopecky - Posts: 5 |
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Software version: 1043 | 2013-11-08 19:05:34 Usage end date: 2013-11-16 | 2013-11-08 19:05:34 Enabled for: Sierra Chart Historical Data Service. | 2013-11-08 19:05:34 Active service: AMP/TTNet | 2013-11-08 19:05:34 Data/Trade Service Settings automatically set. | 2013-11-08 19:05:34 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2013-11-08 19:05:34 2013-11-08 19:05:34 Local computer clock time | 2013-11-08 19:05:34 2013-11-08 18:05:34 GMT time | 2013-11-08 19:05:34 2013-11-08 19:05:34 Time zone adjusted time | 2013-11-08 19:05:34 Time difference to server time: 4 seconds. | 2013-11-08 19:05:34 Program path: C:\Program Files\SierraChart\ | 2013-11-08 19:05:34 Data Files path: C:\Program Files\SierraChart\Data\ | 2013-11-08 19:05:34 OS Version Number: 6.1 | 2013-11-08 19:05:34 Checking for new symbol settings for ttamp | 2013-11-08 19:05:34 Symbols used for YM-201312-CME continuous contract chart: | 2013-11-08 19:05:37 YM-201212-CME | 2013-11-08 19:05:37 YM-201303-CME | 2013-11-08 19:05:37 YM-201306-CME | 2013-11-08 19:05:37 YM-201309-CME | 2013-11-08 19:05:37 YM-201312-CME | 2013-11-08 19:05:37 AMP/TTNet: Connecting. | 2013-11-08 19:05:38 Starting the Price Feed session. Connecting to 12.41.48.53 port 10501... | 2013-11-08 19:05:38 HD Request # 2 - Downloading Intraday chart data for YM-201212-CME to the file YM-201212-CME.scid. Service: ttamp | 2013-11-08 19:05:38 Compressing file: C:\Program Files\SierraChart\Data\YM-201212-CME.scid. This may take a while... | 2013-11-08 19:05:38 HD Request # 2 - Using server: ttamp.sierracharts.com port 10149 | 2013-11-08 19:05:38 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files\SierraChart\Data\YM-201212-CME.scid | 2013-11-08 19:05:38 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2013-11-08 19:05:38 The network socket is connected. | 2013-11-08 19:05:38 The network socket is connected. | 2013-11-08 19:05:38 HD Request # 2 - Sending historical data logon request message. | 2013-11-08 19:05:38 TT Price Feed FIX Session: Sending the Logon message. | 2013-11-08 19:05:38 DTC - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2013-11-08 19:05:38 HD Request # 2 - Requesting up to 500 days of Intraday data. | 2013-11-08 19:05:38 TT FIX Price Feed session connected. | 2013-11-08 19:05:38 Starting the Orders session. Connecting to 12.41.48.53 port 10500... | 2013-11-08 19:05:38 HD Request # 2 - Historical data for YM-201212-CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2013-11-08 19:05:38 The network socket for historical data has been closed. | 2013-11-08 19:05:38 HD Request # 2 - Received 0 records and wrote 0 records for YM-201212-CME | 2013-11-08 19:05:38 HD Request # 2 - Intraday download COMPLETE for YM-201212-CME | 2013-11-08 19:05:38 The network socket is connected. | 2013-11-08 19:05:38 HD Request # 3 - Downloading Intraday chart data for YM-201303-CME to the file YM-201303-CME.scid. Service: ttamp | 2013-11-08 19:05:39 Compressing file: C:\Program Files\SierraChart\Data\YM-201303-CME.scid. This may take a while... | 2013-11-08 19:05:39 HD Request # 3 - Using server: ttamp.sierracharts.com port 10149 | 2013-11-08 19:05:39 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2013-11-08 19:05:39 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files\SierraChart\Data\YM-201303-CME.scid | 2013-11-08 19:05:39 TT Orders FIX Session: Sending the Logon message. | 2013-11-08 19:05:39 The network socket is connected. | 2013-11-08 19:05:39 HD Request # 3 - Sending historical data logon request message. | 2013-11-08 19:05:39 DTC - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2013-11-08 19:05:39 HD Request # 3 - Requesting up to 500 days of Intraday data. | 2013-11-08 19:05:39 TT FIX Orders session connected. | 2013-11-08 19:05:39 AMP/TTNet: Connected. | 2013-11-08 19:05:39 HD Request # 3 - Re-requesting historical data for YM-201303-CME to get the latest data. | 2013-11-08 19:05:39 The network socket for historical data has been closed. | 2013-11-08 19:05:39 HD Request # 3 - Received 0 records and wrote 0 records for YM-201303-CME | 2013-11-08 19:05:39 HD Request # 4 - Downloading Intraday chart data for YM-201303-CME to the file YM-201303-CME.scid. Service: ttamp | 2013-11-08 19:05:39 HD Request # 4 - Using server: ttamp.sierracharts.com port 10149 | 2013-11-08 19:05:39 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2013-11-08 19:05:39 TT Gateway Status: Price server for the CME-A exchange is Open | 2013-11-08 19:05:39 TT Gateway Status: Order server for the CME-A exchange is Open | 2013-11-08 19:05:39 TT Gateway Status: Fill server for the CME-A exchange is Open | 2013-11-08 19:05:39 TT Gateway Status: Price server for the CME exchange is Open | 2013-11-08 19:05:39 TT Gateway Status: Order server for the CME exchange is Open | 2013-11-08 19:05:39 TT Gateway Status: Fill server for the CME exchange is Open | 2013-11-08 19:05:39 TT Gateway Status: Price server for the Eurex-B exchange is Open | 2013-11-08 19:05:39 TT Gateway Status: Order server for the Eurex-B exchange is Open | 2013-11-08 19:05:39 TT Gateway Status: Fill server for the Eurex-B exchange is Open | 2013-11-08 19:05:39 TT Gateway Status: Price server for the Eurex-C exchange is Open | 2013-11-08 19:05:39 TT Gateway Status: Order server for the Eurex-C exchange is Open | 2013-11-08 19:05:39 TT Gateway Status: Fill server for the Eurex-C exchange is Open | 2013-11-08 19:05:39 TT Gateway Status: Price server for the ICE_IPE-A exchange is Open | 2013-11-08 19:05:39 TT Gateway Status: Order server for the ICE_IPE-A exchange is Open | 2013-11-08 19:05:39 TT Gateway Status: Fill server for the ICE_IPE-A exchange is Open | 2013-11-08 19:05:39 TT Gateway Status: Price server for the ICE_IPE exchange is Open | 2013-11-08 19:05:39 TT Gateway Status: Order server for the ICE_IPE exchange is Open | 2013-11-08 19:05:39 TT Gateway Status: Fill server for the ICE_IPE exchange is Open | 2013-11-08 19:05:39 TT Gateway Status: Price server for the TTSIM exchange is Open | 2013-11-08 19:05:39 TT Gateway Status: Order server for the TTSIM exchange is Open | 2013-11-08 19:05:39 TT Gateway Status: Fill server for the TTSIM exchange is Open | 2013-11-08 19:05:39 The network socket is connected. | 2013-11-08 19:05:39 HD Request # 4 - Sending historical data logon request message. | 2013-11-08 19:05:39 DTC - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2013-11-08 19:05:39 HD Request # 4 - Requesting up to 500 days of Intraday data. | 2013-11-08 19:05:39 HD Request # 4 - Error downloading historical Intraday data for YM-201303-CME. Historical data file not available for symbol. | 2013-11-08 19:05:39 The network socket for historical data has been closed. | 2013-11-08 19:05:39 HD Request # 4 - Received 0 records and wrote 0 records for YM-201303-CME | 2013-11-08 19:05:39 HD Request # 4 - Intraday download COMPLETE for YM-201303-CME | 2013-11-08 19:05:39 Real-time intraday chart data file updates started for YM-201303-CME | 2013-11-08 19:05:39 HD Request # 5 - Downloading Intraday chart data for YM-201306-CME to the file YM-201306-CME.scid. Service: ttamp | 2013-11-08 19:05:40 Compressing file: C:\Program Files\SierraChart\Data\YM-201306-CME.scid. This may take a while... | 2013-11-08 19:05:40 HD Request # 5 - Using server: ttamp.sierracharts.com port 10149 | 2013-11-08 19:05:40 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2013-11-08 19:05:40 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files\SierraChart\Data\YM-201306-CME.scid | 2013-11-08 19:05:40 The network socket is connected. | 2013-11-08 19:05:40 HD Request # 5 - Sending historical data logon request message. | 2013-11-08 19:05:40 DTC - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2013-11-08 19:05:40 HD Request # 5 - Requesting up to 500 days of Intraday data. | 2013-11-08 19:05:40 HD Request # 5 - Decompressing data. | 2013-11-08 19:05:40 HD Request # 5 - Receiving Intraday data for YM-201306-CME starting at 2013-02-01 14:52:32 | 2013-11-08 19:05:40 HD Request # 5 - Timestamp of first Intraday data file record written: 2013-02-01 14:52:32 | 2013-11-08 19:05:40 Requesting market depth updates for: YM-201306-CME if supported. | 2013-11-08 19:05:44 Requesting market data for YM-201306-CME. Depth levels: 0 | 2013-11-08 19:05:44 Symbol Error - YM-201306-CME is unknown, unavailable, or improperly formatted. FIX message: Contract does not exist for this Market-Product: Entry #1 | 2013-11-08 19:05:44 Symbol Error - YM-201306-CME is unknown, unavailable, or improperly formatted. FIX message: Contract does not exist for this Market-Product: Entry #1 | 2013-11-08 19:05:44 The network socket for historical data has been closed. | 2013-11-08 19:05:58 HD Request # 5 - Received 1022006 records from 2013-02-01 14:52:32 to 2013-06-21 20:01:18 (140.2 days) and wrote 1021999 records for YM-201306-CME | 2013-11-08 19:05:58 HD Request # 5 - Intraday download COMPLETE for YM-201306-CME | 2013-11-08 19:05:58 Real-time intraday chart data file updates started for YM-201306-CME | 2013-11-08 19:05:58 HD Request # 6 - Downloading Intraday chart data for YM-201309-CME to the file YM-201309-CME.scid. Service: ttamp | 2013-11-08 19:05:58 Compressing file: C:\Program Files\SierraChart\Data\YM-201309-CME.scid. This may take a while... | 2013-11-08 19:05:58 HD Request # 6 - Using server: ttamp.sierracharts.com port 10149 | 2013-11-08 19:05:58 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2013-11-08 19:05:58 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files\SierraChart\Data\YM-201309-CME.scid | 2013-11-08 19:05:58 The network socket is connected. | 2013-11-08 19:05:59 HD Request # 6 - Sending historical data logon request message. | 2013-11-08 19:05:59 DTC - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2013-11-08 19:05:59 HD Request # 6 - Requesting up to 500 days of Intraday data. | 2013-11-08 19:05:59 HD Request # 6 - Decompressing data. | 2013-11-08 19:05:59 Unsubscribed from market depth data for YM-201306-CME | 2013-11-08 19:05:59 Requesting market data for YM-201306-CME. Depth levels: 1 | 2013-11-08 19:05:59 Requesting market depth updates for: YM-201309-CME if supported. | 2013-11-08 19:05:59 Requesting market data for YM-201309-CME. Depth levels: 0 | 2013-11-08 19:05:59 HD Request # 6 - Receiving Intraday data for YM-201309-CME starting at 2013-05-01 11:57:40 | 2013-11-08 19:05:59 HD Request # 6 - Timestamp of first Intraday data file record written: 2013-05-01 11:57:40 | 2013-11-08 19:05:59 Symbol Error - YM-201306-CME is unknown, unavailable, or improperly formatted. FIX message: Contract does not exist for this Market-Product: Entry #1 | 2013-11-08 19:05:59 Symbol Error - YM-201306-CME is unknown, unavailable, or improperly formatted. FIX message: Contract does not exist for this Market-Product: Entry #1 | 2013-11-08 19:05:59 Symbol Error - YM-201309-CME is unknown, unavailable, or improperly formatted. FIX message: Contract does not exist for this Market-Product: Entry #1 | 2013-11-08 19:05:59 Symbol Error - YM-201309-CME is unknown, unavailable, or improperly formatted. FIX message: Contract does not exist for this Market-Product: Entry #1 | 2013-11-08 19:05:59 The network socket for historical data has been closed. | 2013-11-08 19:06:19 HD Request # 6 - Received 934558 records from 2013-05-01 11:57:40 to 2013-09-20 15:29:55 (142.1 days) and wrote 934550 records for YM-201309-CME | 2013-11-08 19:06:19 HD Request # 6 - Intraday download COMPLETE for YM-201309-CME | 2013-11-08 19:06:19 Real-time intraday chart data file updates started for YM-201309-CME | 2013-11-08 19:06:19 HD Request # 7 - Downloading Intraday chart data for YM-201312-CME to the file YM-201312-CME.scid. Service: ttamp | 2013-11-08 19:06:19 HD Request # 7 - Starting date and time in file: 2013-11-08 19:04:19.0 | 2013-11-08 19:06:19 HD Request # 7 - Using server: ttamp.sierracharts.com port 10149 | 2013-11-08 19:06:19 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2013-11-08 19:06:19 The network socket is connected. | 2013-11-08 19:06:20 HD Request # 7 - Sending historical data logon request message. | 2013-11-08 19:06:20 DTC - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2013-11-08 19:06:20 HD Request # 7 - Requesting up to 500 days of Intraday data. | 2013-11-08 19:06:20 HD Request # 7 - Decompressing data. | 2013-11-08 19:06:20 HD Request # 7 - Receiving Intraday data for YM-201312-CME starting at 2013-11-08 19:04:19 | 2013-11-08 19:06:20 HD Request # 7 - Timestamp of first Intraday data file record written: 2013-11-08 19:04:19 | 2013-11-08 19:06:20 The network socket for historical data has been closed. | 2013-11-08 19:06:20 HD Request # 7 - Received 31 records from 2013-11-08 19:04:19 to 2013-11-08 19:06:17 (118.0 seconds) and wrote 31 records for YM-201312-CME | 2013-11-08 19:06:20 HD Request # 7 - Intraday download COMPLETE for YM-201312-CME | 2013-11-08 19:06:20 Real-time intraday chart data file updates started for YM-201312-CME | 2013-11-08 19:06:20 Symbols used for YM-201312-CME continuous contract chart: | 2013-11-08 19:06:21 YM-201212-CME | 2013-11-08 19:06:21 YM-201303-CME | 2013-11-08 19:06:21 YM-201306-CME | 2013-11-08 19:06:21 YM-201309-CME | 2013-11-08 19:06:21 YM-201312-CME | 2013-11-08 19:06:21 ContinuousIntradayDataLoader: Transitioning from YM-201306-CME.scid (volume: 417) to YM-201309-CME.scid (volume: 9684) at 2013-06-14 00:00:01. | 2013-11-08 19:06:22 LoadIntradayData: Load canceled. | 2013-11-08 19:06:22 Restarting the loading process. | 2013-11-08 19:06:22 HD Request # 8 - Downloading Intraday chart data for YM-201212-CME to the file YM-201212-CME.scid. Service: ttamp | 2013-11-08 19:06:22 HD Request # 8 - Using server: ttamp.sierracharts.com port 10149 | 2013-11-08 19:06:22 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2013-11-08 19:06:22 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files\SierraChart\Data\YM-201212-CME.scid | 2013-11-08 19:06:22 The network socket is connected. | 2013-11-08 19:06:22 HD Request # 8 - Sending historical data logon request message. | 2013-11-08 19:06:22 DTC - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2013-11-08 19:06:22 HD Request # 8 - Requesting up to 500 days of Intraday data. | 2013-11-08 19:06:22 HD Request # 8 - Error downloading historical Intraday data for YM-201212-CME. Historical data file not available for symbol. | 2013-11-08 19:06:22 The network socket for historical data has been closed. | 2013-11-08 19:06:22 HD Request # 8 - Received 0 records and wrote 0 records for YM-201212-CME | 2013-11-08 19:06:22 HD Request # 8 - Intraday download COMPLETE for YM-201212-CME | 2013-11-08 19:06:22 Real-time intraday chart data file updates started for YM-201212-CME | 2013-11-08 19:06:22 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files\SierraChart\Data\YM-201303-CME.scid | 2013-11-08 19:06:22 AMP/TTNet - Starting real-time market data updates for: YM-201312-CME | 2013-11-08 19:06:25 Requesting market data for YM-201312-CME. Depth levels: 1 | 2013-11-08 19:06:25 ContinuousIntradayDataLoader: Transitioning from YM-201306-CME.scid (volume: 417) to YM-201309-CME.scid (volume: 9684) at 2013-06-14 00:00:01. | 2013-11-08 19:06:25 ContinuousIntradayDataLoader: Transitioning from YM-201309-CME.scid (volume: 3276) to YM-201312-CME.scid (volume: 3964) at 2013-09-13 00:00:00. | 2013-11-08 19:06:26 ContinuousIntradayDataLoader: Reached the end of YM-201312-CME.scid at 2013-11-08 18:06:17. | 2013-11-08 19:06:27 Unsubscribed from market depth data for YM-201309-CME | 2013-11-08 19:06:29 Requesting market data for YM-201309-CME. Depth levels: 1 | 2013-11-08 19:06:29 Requesting market depth updates for: YM-201312-CME if supported. | 2013-11-08 19:06:29 Requesting market data for YM-201312-CME. Depth levels: 0 | 2013-11-08 19:06:29 Symbol Error - YM-201309-CME is unknown, unavailable, or improperly formatted. FIX message: Contract does not exist for this Market-Product: Entry #1 | 2013-11-08 19:06:29 Symbol Error - YM-201309-CME is unknown, unavailable, or improperly formatted. FIX message: Contract does not exist for this Market-Product: Entry #1 | 2013-11-08 19:06:29 Symbols used for YM-201312-CME continuous contract chart: | 2013-11-08 19:06:34 YM-201212-CME | 2013-11-08 19:06:34 YM-201303-CME | 2013-11-08 19:06:34 YM-201306-CME | 2013-11-08 19:06:34 YM-201309-CME | 2013-11-08 19:06:34 YM-201312-CME | 2013-11-08 19:06:34 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files\SierraChart\Data\YM-201212-CME.scid | 2013-11-08 19:06:35 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files\SierraChart\Data\YM-201303-CME.scid | 2013-11-08 19:06:35 ContinuousIntradayDataLoader: Transitioning from YM-201306-CME.scid (volume: 417) to YM-201309-CME.scid (volume: 9684) at 2013-06-14 00:00:01. | 2013-11-08 19:06:38 ContinuousIntradayDataLoader: Transitioning from YM-201309-CME.scid (volume: 3276) to YM-201312-CME.scid (volume: 3964) at 2013-09-13 00:00:00. | 2013-11-08 19:06:39 ContinuousIntradayDataLoader: Reached the end of YM-201312-CME.scid at 2013-11-08 18:06:33. | 2013-11-08 19:06:40 HD Request # 9 - Downloading Intraday chart data for YM-201312-CME to the file YM-201312-CME.scid. Service: ttamp | 2013-11-08 19:07:39 HD Request # 9 - Using server: ttamp.sierracharts.com port 10149 | 2013-11-08 19:07:39 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2013-11-08 19:07:39 The network socket is connected. | 2013-11-08 19:07:39 HD Request # 9 - Sending historical data logon request message. | 2013-11-08 19:07:39 DTC - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2013-11-08 19:07:39 HD Request # 9 - Requesting up to 500 days of Intraday data. | 2013-11-08 19:07:39 ContinuousIntradayDataLoader: Transitioning from YM-201306-CME.scid (volume: 417) to YM-201309-CME.scid (volume: 9684) at 2013-06-14 00:00:01. | 2013-11-08 19:07:39 HD Request # 9 - Decompressing data. | 2013-11-08 19:07:39 HD Request # 9 - Receiving Intraday data for YM-201312-CME starting at 2013-08-01 11:57:36 | 2013-11-08 19:07:40 HD Request # 9 - Timestamp of first Intraday data file record written: 2013-08-01 11:57:36 | 2013-11-08 19:07:40 ContinuousIntradayDataLoader: Reached the end of YM-201309-CME.scid at 2013-09-20 13:29:55. | 2013-11-08 19:07:40 The network socket for historical data has been closed. | 2013-11-08 19:07:53 HD Request # 9 - Received 605424 records from 2013-08-01 11:57:36 to 2013-11-08 19:07:49 (99.3 days) and wrote 605424 records for YM-201312-CME | 2013-11-08 19:07:53 HD Request # 9 - Intraday download COMPLETE for YM-201312-CME | 2013-11-08 19:07:53 Real-time intraday chart data file updates started for YM-201312-CME | 2013-11-08 19:07:53 Symbols used for YM-201312-CME continuous contract chart: | 2013-11-08 19:09:33 YM-201212-CME | 2013-11-08 19:09:33 YM-201303-CME | 2013-11-08 19:09:33 YM-201306-CME | 2013-11-08 19:09:33 YM-201309-CME | 2013-11-08 19:09:33 YM-201312-CME | 2013-11-08 19:09:33 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files\SierraChart\Data\YM-201212-CME.scid | 2013-11-08 19:09:34 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files\SierraChart\Data\YM-201303-CME.scid | 2013-11-08 19:09:34 Unsubscribed from market depth data for YM-201312-CME | 2013-11-08 19:09:34 Requesting market data for YM-201312-CME. Depth levels: 1 | 2013-11-08 19:09:34 Requesting market depth updates for: YM-201303-CME if supported. | 2013-11-08 19:09:34 Requesting market data for YM-201303-CME. Depth levels: 0 | 2013-11-08 19:09:34 Symbol Error - YM-201303-CME is unknown, unavailable, or improperly formatted. FIX message: Contract does not exist for this Market-Product: Entry #1 | 2013-11-08 19:09:35 Symbol Error - YM-201303-CME is unknown, unavailable, or improperly formatted. FIX message: Contract does not exist for this Market-Product: Entry #1 | 2013-11-08 19:09:35 ContinuousIntradayDataLoader: Transitioning from YM-201306-CME.scid (volume: 417) to YM-201309-CME.scid (volume: 9684) at 2013-06-14 00:00:01. | 2013-11-08 19:09:37 ContinuousIntradayDataLoader: Transitioning from YM-201309-CME.scid (volume: 3276) to YM-201312-CME.scid (volume: 3964) at 2013-09-13 00:00:00. | 2013-11-08 19:09:38 ContinuousIntradayDataLoader: Reached the end of YM-201312-CME.scid at 2013-11-08 18:09:29. | 2013-11-08 19:09:38 Unsubscribed from market depth data for YM-201303-CME | 2013-11-08 19:09:39 Requesting market data for YM-201303-CME. Depth levels: 1 | 2013-11-08 19:09:39 Requesting market depth updates for: YM-201312-CME if supported. | 2013-11-08 19:09:39 Requesting market data for YM-201312-CME. Depth levels: 0 | 2013-11-08 19:09:39 Symbol Error - YM-201303-CME is unknown, unavailable, or improperly formatted. FIX message: Contract does not exist for this Market-Product: Entry #1 | 2013-11-08 19:09:39 Symbol Error - YM-201303-CME is unknown, unavailable, or improperly formatted. FIX message: Contract does not exist for this Market-Product: Entry #1 | 2013-11-08 19:09:40 |
| [2013-11-08 18:23:17] |
| pet.kopecky - Posts: 5 |
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Hi, I made all what did you write. Continuous Futures Contract already work. Missed data are still missed. Watch attached chart. |
| chart4.png / V - Attached On 2013-11-08 18:17:13 UTC - Size: 60.06 KB - 450 views |
| [2013-11-09 00:02:18] |
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We did see a problem with the starting of the market depth data on older futures contracts. That is now fixed. It could be the market is closed where you see a gap. It is hard to tell because of the Time Zone setting. It is unlikely there would be a genuine missing data problem on the server. Check the exchange website and look at the contract specifications for the YM symbol and see if the time you see missing data is when there is no trading. Did you enable the Include Columns With No Data option? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-11-09 00:03:23
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| [2013-11-11 21:25:02] |
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The problem with the missing data has now been resolved. At the time we were reviewing the support request, we had not recognized what the actual problem was. We have discovered the source of the problem and this is now resolved. Go to the chart and select Edit >> Delete All Data and Download to re-download all the data and fill in the gaps. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-11-11 21:26:02
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| [2013-11-11 22:30:55] |
| pet.kopecky - Posts: 5 |
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Thank you, now is all ok.
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