Support Board
Date/Time: Mon, 25 Nov 2024 06:31:58 +0000
Error or not?: GTC Bracket orders automatically cancel after NY stock market closes....
View Count: 1386
| [2018-04-11 21:50:54] |
| WilliamA - Posts: 26 |
|
Yesterday and again today when I opened and left open live short positions on the ETF SPY, with an attached GTC bracket order which included a stop and a target displayed on screen. I took a break but left SC and Interactive Brokers platforms up and running. Several hours later after the market closed I returned to find both platforms up and running still and the positions are still open and displayed on-screen by SC but the attached bracket orders on SC screens have disappeared. But the Interactive Brokers platform (Trader Work Station) shows the brackets still being open. Is this an error by SC or is it normal please? If it's normal, can I reattach the bracket target/stop order and if so only during NYC hours or overnight? Is this function (malfunction?) time-of-day related? Either way, how can I change my actions to eliminate the problem in the future please? I'd like to be able to place GTC orders and have them remain open on-screen with SC until the stops are hit or until I close the position. Thanks as always....
|
| [2018-04-11 22:02:36] |
| WilliamA - Posts: 26 |
|
Additional observation: I see that the target orders are still shown on the SC screen but the two original stop orders aren't, only the open position is shown. In the Orders and Positions window it shows only the two original target orders but not the stop orders.
|
| [2018-04-12 18:40:40] |
| |
|
Make sure the Attached Orders were actually set to Good Till Canceled. Refer to: Attached Orders: Time In Force But the Interactive Brokers platform (Trader Work Station) shows the brackets still being open. Is this an error by SC or is it normal please? Refer to the section here about this:Interactive Brokers Trading Service: Trading Related Issues If it's normal, can I reattach the bracket target/stop order and if so only during NYC hours or overnight? We do not recommend that you do this since they actually still are working on the Interactive Brokers side. Either way, how can I change my actions to eliminate the problem in the future please? You cannot because Interactive Brokers Trader Workstation is unreliable in this regard.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-12 18:41:32
|
| [2024-02-19 20:47:12] |
| Chalky - Posts: 6 |
|
I have had the same issue overnight. My default is set to Good til Canceled and I didn't knowingly change it. Unless there's some way that I unwittingly altered it (which I doubt), then this has happened despite being a 'Good til Canceled' order. |
| [2024-02-19 21:25:18] |
| John - SC Support - Posts: 36238 |
|
You would have to check your Trade Activity Log to see why the position was closed. You would need to find the particular order that closed it and then look at the "OrderActionSource" for the information. Refer to the following: Trade Activity Log Analysis: Determining the Origin of a New/Modified Order For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-12 09:25:36] |
| Chalky - Posts: 6 |
|
Hi, As a related question to the prior one above, I seem to have an active Time Exit on my account that differs to the one I can see in Global Settings. I have a known Time Exit of 8.57am (AEST), but the system seems to be acting on a prior Time Exit of 7.53am (AEST). Is it possible to have two active Time Exits? If so, how do I clear historical ones. For the record, the Trade Activity Log - Order Action Source for this trade closure states 'Teton CME Order Routing (Filled). Info:CME (Fill)' |
| [2024-03-12 15:45:37] |
| John - SC Support - Posts: 36238 |
|
Which setting are you referring to under the "Global Settings"? There is a "Flatten and Cancel at Set Time" in the "Trade Window". Refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure And also in the "Trade >> Global Profit/Loss Calculation" there is an option for "Flatten Positions at Set Time". Refer to the following: Global Profit/Loss Management: Flatten Positions at Set Time For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-15 20:14:05] |
| Chalky - Posts: 6 |
|
Hi, I'm referring to "Global Settings - Global Profit/Loss Management - Flatten Position at Set Time" and/or "Trade - - Global Profit/Loss Management - Flatten Position at Set Time" (which always are the same, as far as I can see.) I've been through every chart on every chartbook and checked these settings and none have 7.53am as a timed exit. They all have 8.58am AEST (I changed from 8.57am to see what charts the changes took effect on). I've contacted my broker and they say they haven't closed any positions, and regarding your reply above, I don't have Rithmic data feed, so that should negate that possibility. Is there anything else I could have missed? UPDATE: I just put a trade on at 7.52am and it was closed at 7.53am - Trade Activity Log - OrderActionSource "Teton CME Order Routing (Filled). Info CME (Fill)" Date Time Of Last Edit: 2024-03-15 20:55:13
|
| [2024-03-17 03:06:25] |
| Sierra_Chart Engineering - Posts: 17172 |
|
The log entry you show is for the fill. You have to examine the Trade Activity Log entry for the entry order that closed the position. Refer to: Trade Activity Log Analysis: Determining the Origin of a New/Modified Order Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-19 20:26:42] |
| Chalky - Posts: 6 |
|
Thanks for the above reply. I've realised that there are two distinct places where you can have a "Flatten Positions at Set Time" option. I was looking in Global Profit/Loss Management, where my Flatten time was 8.58am However, there was one within my "Trade" - "Open Trade Window for Chart", from which I was initiating the orders, which was set at 7.53am. I have now disabled this one. I would have found it helpful if there was a pop up box warning me when I had set a second Flatten time which differed from the first, or if the Global Profit/Loss Management showed all active Flatten times. |
To post a message in this thread, you need to log in with your Sierra Chart account: