Support Board
Date/Time: Tue, 14 Jan 2025 12:33:07 +0000
Study/Price Overlay issue
View Count: 1558
| [2017-05-12 14:45:35] |
| User98657 - Posts: 329 |
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I'm having an issue with a Study/price Overlay I'm hoping to get some input on. I have an Intraday chart, and i have a daily composite chart. I have two studies on the composite chart i'm trying to overlay onto the intra day chart. One of those is a Period OHLD-Variable Period study to capture the All Time High (ATH) of the composite chart. Although this study will not hold a "stair step" line (constantly converts to a solid straight line on the chart), I am able to show this line on my intra day chart using the study/price overlay study and the line is drawn across the entire chart. The second study from the composite chart is a Horizontal Line study. I cannot seem to get the lines from the Horizontal Study on the Composite chart to display across the entire intraday chart. Their name and a very short line appear in the value data area on the right edge of the chart, but the lines are not displayed to the left across the chart. Does anyone have any suggestions as to what I may be missing? |
| [2017-05-12 20:05:54] |
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What is the Draw Style for these Subgraphs: Their name and a very short line appear in the value data area on the right edge of the chart, but the lines are not displayed to the left across the chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-05-12 20:13:28] |
| User98657 - Posts: 329 |
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The draw styles on the Composite chart, the chart they originate on are: Trans. Fill Rect Top Trans. Fill Rect Bottom Line Line All others are set to Ignore currently. On the target chart input 16 is set to Yes |
| [2017-05-15 01:47:12] |
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We will need to get a Chartbook containing the source chart and the destination chart with the Study/Price Overlay study. Here are instructions to provide that: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-05-15 12:45:30] |
| User98657 - Posts: 329 |
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The target chart is chart #3. The source chart with the original Horizontal Line study is chart # 11.
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 PriceOverlayIssue.cht - Attached On 2017-05-15 12:43:07 UTC - Size: 4.92 MB - 309 views |
| [2017-05-16 05:43:54] |
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We see the source horizontal lines properly on the destination chart: http://www.sierrachart.com/image.php?Image=1494913412574.png Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-05-16 12:57:51] |
| User98657 - Posts: 329 |
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OK. I need a little more to go on. Why is this happening? Now i'm seeing other issues. To try and figure out where i'm having a problem i tried a few different options. it lead me to the suspicion that for some reason the flex renko chart, the target chart, was not picking up the price overlay correctly. I also noticed i could not display the ATH from the source chart on this flex renko chart correctly. So i created a new intraday flex renko chart. The first thing i did after setting up the symbol, bar type, and time frame was to change the background to a lighter blue, and the text to black. When i look at the graphics settings i see that the Chart Text is set to Black screencast.com/t/OVB3UBnWh" And i see that the Chart Background is set to a lighter blue screencast.com/t/OVB3UBnWh (please add https://www. to the screenshot to get the screenshot. otherwise i've added them as files. Although the system let me post them originally, when i brought it back down to add the chartbook, it would not let me save with the screenshot attachments when i tried to repost.) However, as you can also see by the picture, neither of those changes are taking affect. The chart text is still white, and the background is the default, darker blue. I also tried to add a new study/price overlay to this new chart and it does not show at all. I'm attaching the chartbook. the new chart i create is chart 15. I also created a new composite chart (#8) just to have a clean source chart. I'm not sure what the issue is. Do i need to uninstall and reinstall? If so, How do i go about that without losing all my current chart set ups? Date Time Of Last Edit: 2017-05-16 13:05:46
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NQ.cht - Attached On 2017-05-16 12:59:31 UTC - Size: 5.78 MB - 813 views  2017-05-16_7-52-58.jpg / V - Attached On 2017-05-16 13:05:33 UTC - Size: 294.71 KB - 335 views 2017-05-16_7-53-43.jpg / V - Attached On 2017-05-16 13:05:45 UTC - Size: 301.21 KB - 295 views |
| [2017-05-17 01:24:33] |
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OK. I need a little more to go on. Why is this happening? We do not think there is a problem to begin with. The Study/Price Overlay study is very reliable and what you were doing with it was very simple and straightforward. We think you did not see the overlay because they were outside the range of visible prices or you were possibly confused by all of the other studies on the chart.In regards to the color settings, you need to understand there are two Graphics Settings windows. Refer to: Graphics Settings: Introduction I'm not sure what the issue is. Do i need to uninstall and reinstall? If so, How do i go about that without losing all my current chart set ups? I also tried to add a new study/price overlay to this new chart and it does not show at all. We can only help with simple configurations provided through a Chartbook. Anything else is outside the scope of our support. The previous Chartbook was very complex. We had to close a lot of charts and remove a lot of studies in order to focus on the particular issue. That is not normally within the scope of our support and is normally chargeable at 75 USD per hour. We can only help with at most two charts in a Chartbook with at most one study per chart. This is all. This is what you should do. Start with a new Chartbook, and 2 charts and only work with one study per chart. And you should not have any difficulty. You can gradually increase the complexity a little at a time and then you should be able to see yourself where the problem is once you encounter one. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-05-17 01:26:37
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| [2017-05-17 01:31:48] |
| User98657 - Posts: 329 |
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i will start with a clean chartbook, and charts, as you suggested. But i have to ask: Do you think a chartbook with two simple charts containing one study is realistic? Surely you don't feel, and are not trying provide the impression that SC becomes unstable after exceeding such simple parameters. But perhaps i should ask - is there a point at which we do need to be concerned with the reliability and stability of the system? I understand that we could load the charts and chartbooks beyond an efficient point and suffer performance issues in terms of speed and latency. But if there's a recommended limit to avoid reliability issues i'd like to know what those are. |
| [2017-05-17 01:43:04] |
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But i have to ask: Do you think a chartbook with two simple charts containing one study is realistic? Surely you don't feel, and are not trying provide the impression that SC becomes unstable after exceeding such simple parameters. We are preparing a step-by-step troubleshooting procedure to help with the issue you are having. - is there a point at which we do need to be concerned with the reliability and stability of the system? The only limit is when you start to notice Sierra Chart becomes sluggish. And there are many things that you can do to resolve that in that case. These are explained in help topic 30:High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-05-17 01:45:53] |
| User98657 - Posts: 329 |
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OK, thanks. The charts i sent are full of "test" scenarios and i do realize they need to be scrubbed. Perhaps i have some type of conflict within that destination chart that's causing the issue, but it's very strange that it's only causing the issue on my machine and not yours. Nonetheless, i'll start with two bar charts and see how that goes. |
| [2017-05-17 02:20:34] |
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We see no reason for a conflict. Since we did not create the Chartbook, we have to minimize it to a simple example so we can understand what we are looking at.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-05-17 13:44:12] |
| User98657 - Posts: 329 |
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Does this help you understand what might be happening? if i scale the chart to include some of yesterday's data i can see the Horizontal Line Study from the source chart (although it only extends to the width of today's data). if i zoom out to a point that excludes yesterday's data, i can no longer see the lines. On your earlier response you replied that you can see the lines. can you try zooming that chart in to include only the most recent day's data and see if you can still hold the lines? |
| [2017-05-17 14:55:41] |
| User98657 - Posts: 329 |
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I took your advice. Please find the attached Chartbook4 with two charts; one study on each. The Horizontal Line study will not show correctly on the destination chart. Please tell me what i'm missing. |
| Chartbook4.cht - Attached On 2017-05-17 14:55:17 UTC - Size: 60.82 KB - 384 views |
| [2017-05-17 15:10:46] |
| Sawtooth - Posts: 4151 |
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Set 'Fill Blanks With Last Value' to Yes.
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| [2017-05-17 15:13:23] |
| User98657 - Posts: 329 |
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Thanks. that was the problem the whole time. |
| [2017-05-17 15:42:02] |
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Set 'Fill Blanks With Last Value' to Yes.
We thought we did say this previously but we can see that we did not and we thought we saw this was already set to Yes in the Chartbook provided but maybe not. We did not see a problem during the test.Anyway, here is the documentation for this subject that does say to set this Input to Yes: Study/Price Overlay Study: Resolving Issue Where Subgraphs from Source Chart Are Not Visible Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-05-17 15:53:58] |
| Sawtooth - Posts: 4151 |
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IMO, Yes should be the default setting.
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