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Date/Time: Sat, 11 Jan 2025 22:57:34 +0000



TD Ameritrade / Thinkorswim

View Count: 3892

[2013-04-01 08:06:18]
vince80 - Posts: 3
Hello Friends,
I have a question regarding TD Ameritrade brokerage and Thinkorswim . I see on Sierra's supported brokerage page that it supports TD Ameritrade as one of its broker . Does it supports THinkorSwim trading platform also ? can I integrate Sierra with TD Ameritrade/thinkorswim paper trading accnt . Also I am under the impression that TD Ameritrade is the broker and thinkorswim is their trading platform same like IB & IB TWS respectively .
[2013-04-01 09:22:06]
Sierra Chart Engineering - Posts: 104368
No. Sierra Chart works direct with the TD Ameritrade web server protocol and the server they provide to Sierra Chart is for stock trading only.

So if you just want to trade stocks, then you can use Sierra Chart with your TD Ameritrade account. But not for trading futures.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-04-01 09:22:51
[2013-04-01 18:53:41]
vince80 - Posts: 3
What about Stock Options ? Can I trade Options with TD Ameritrade ? Do they provide Data Feed for Options . If not which is the best brokerage I can trade Options through Sierra Charts . I know IB does . Is there any other brokerage ? I need one which also provides paper trading

thanx in advance
[2013-04-01 20:55:55]
Sierra Chart Engineering - Posts: 104368
Sierra Chart does support trading stock options through TD Ameritrade. You are able to receive market data within Sierra Chart for options and trade them as well. You can look up the option symbols on the TD Ameritrade website to use within Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-01-11 13:53:10]
thafuz - Posts: 7
I know this is an old post, but i can't get options to show up in sierra chart is there anyway you can give an example of how i should pull it up.
[2017-01-11 18:07:57]
Sierra Chart Engineering - Posts: 104368
Make sure you are using the TD Ameritrade options symbol format. There is an example format given at step 10 here:
http://www.sierrachart.com/index.php?page=doc/AmeriTrade.php#SetupInstructions

When you have a problem provide a copy of the Message Log:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog


Although we may not be able to help with this. You might want to use Interactive Brokers instead.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-01-11 18:08:46
[2017-01-11 21:18:24]
thafuz - Posts: 7
I have tried that this is what i got from the log and this is what i entered.

NFLX JAN 17 2017 129 PUT

per the formatting instructions but i might be missing something.

Thanks

Reading Internal Order ID file. | 2017-01-11 16:06:32
Reading Trade Orders file. | 2017-01-11 16:06:32
Reading Trade Positions file. | 2017-01-11 16:06:32
Software version: 1504 | 2017-01-11 16:06:32
Uses New Spreadsheets | 2017-01-11 16:06:32
Usage end date: 2017-01-22 | 2017-01-11 16:06:32
Enabled for: Advanced Features. | 2017-01-11 16:06:32
Enabled for: Advanced Features 2. | 2017-01-11 16:06:32
Enabled for: Sierra Chart Historical Data Service. | 2017-01-11 16:06:32
Allow Support for Sierra Chart Data Feeds is enabled. | 2017-01-11 16:06:32
Current selected Data/Trading service: TD Ameritrade | 2017-01-11 16:06:32
Chart Update Interval: 500 | 2017-01-11 16:06:32
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-01-11 16:06:32
2017-01-11 16:06:36 Local computer time | 2017-01-11 16:06:32
2017-01-11 21:06:36 Local computer time in UTC | 2017-01-11 16:06:32
2017-01-11 16:06:36 Local computer time in SC Time Zone | 2017-01-11 16:06:32
2017-01-11 21:06:38 Server time in UTC | 2017-01-11 16:06:32
Local computer UTC time and Server UTC time difference: 2 seconds. | 2017-01-11 16:06:32
Program path: C:\SierraChartStock\ | 2017-01-11 16:06:32
Data Files path: C:\SierraChartStock\Data\ | 2017-01-11 16:06:32
OS Version Number: 6.2 | 2017-01-11 16:06:32
Locale Setting: C | 2017-01-11 16:06:32

Checking for new symbol settings for tda | 2017-01-11 16:06:32
HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2017-01-11 16:06:32
HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2017-01-11 16:06:32
HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2017-01-11 16:06:32
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2017-01-11 16:06:37
Symbol settings are up-to-date for tda | 2017-01-11 16:06:37

TD Ameritrade | Connecting. | 2017-01-11 16:06:41
TD Ameritrade | Logging in. (Step 1 of 3) | 2017-01-11 16:06:41
HTTPS connection to apis.tdameritrade.com:443 (0) | Resolved address apis.tdameritrade.com to IP 216.105.251.201. | 2017-01-11 16:06:42
HTTPS connection to apis.tdameritrade.com:443 (4) | Connected. | 2017-01-11 16:06:42
HTTPS connection to apis.tdameritrade.com:443 (4) | Starting TLS 1.0 connection. | 2017-01-11 16:06:42
HTTPS connection to apis.tdameritrade.com:443 (4) | SSL connection established. | 2017-01-11 16:06:42
TD Ameritrade | Authorized for streamer data. Account: 86*** | 2017-01-11 16:06:42
TD Ameritrade | Authorized for streamer data. Account: 86*** | 2017-01-11 16:06:42
TD Ameritrade | Getting streamer information. (Step 2 of 3) | 2017-01-11 16:06:42
TD Ameritrade | Requesting message key for account activity streamer (Step 3 of 3) | 2017-01-11 16:06:42
TD Ameritrade | Requesting account balance data. Connection will be complete once received. | 2017-01-11 16:06:42
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2017-01-11 16:06:42
HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2017-01-11 16:06:42
HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2017-01-11 16:06:42
HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2017-01-11 16:06:42
TD Ameritrade | Connected to data and trading server. | 2017-01-11 16:06:43
TD Ameritrade | Streamer request #1 initiated. | 2017-01-11 16:06:44
HTTPS connection to ameritrade02.streamer.com:443 (0) | Resolved address ameritrade02.streamer.com to IP 216.105.251.37. | 2017-01-11 16:06:44
HTTPS connection to ameritrade02.streamer.com:443 (5) | Connected. | 2017-01-11 16:06:44
HTTPS connection to ameritrade02.streamer.com:443 (5) | Starting TLS 1.0 connection. | 2017-01-11 16:06:44
HTTPS connection to ameritrade02.streamer.com:443 (5) | SSL connection established. | 2017-01-11 16:06:44
TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 10-2 | 2017-01-11 16:06:44
P.US.NFLX170113C131 1 Min #1 | Reloading chart. | 2017-01-11 16:07:30
P.US.NFLX170113C131 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartStock\Data\P.US.NFLX170113C131.scid | 2017-01-11 16:07:30
TD Ameritrade | Starting real-time market data updates for: P.US.NFLX170113C131. ID: 1 | 2017-01-11 16:07:31
TD Ameritrade | Requesting security definition data for: P.US.NFLX170113C131. ID: 1 | 2017-01-11 16:07:31
TD Ameritrade | Using primary service for historical data for P.US.NFLX170113C131 | 2017-01-11 16:07:31
Intraday data recording state for symbol P.US.NFLX170113C131 is set to download 'Pending'. | 2017-01-11 16:07:31
Market data subscription status is not known while delaying historical data download for symbol: P.US.NFLX170113C131 | 2017-01-11 16:07:31
Delaying start of download for P.US.NFLX170113C131 | 2017-01-11 16:07:31
Market data subscription status is not known while delaying historical data download for symbol: P.US.NFLX170113C131 | 2017-01-11 16:07:32
TD Ameritrade | Old streamer request finished. Request ID: 1. | 2017-01-11 16:07:32
HTTPS connection to ameritrade02.streamer.com:443 (5) | SSL shutdown indicates not able to send 'close notify'. | 2017-01-11 16:07:32
HTTPS connection to ameritrade02.streamer.com:443 (5) | SSL has been shut down. | 2017-01-11 16:07:32
HTTPS connection to ameritrade02.streamer.com:443 (5) | SSL object has been freed. SSL state is now disconnected. | 2017-01-11 16:07:32
HTTPS connection to ameritrade02.streamer.com:443 (5) | Shutdown and closed. | 2017-01-11 16:07:32
TD Ameritrade | Streamer request #2 initiated. | 2017-01-11 16:07:33
HTTPS connection to ameritrade02.streamer.com:443 (0) | Resolved address ameritrade02.streamer.com to IP 216.105.251.37. | 2017-01-11 16:07:33
Market data subscription status is not known while delaying historical data download for symbol: P.US.NFLX170113C131 | 2017-01-11 16:07:33
HTTPS connection to ameritrade02.streamer.com:443 (6) | Connected. | 2017-01-11 16:07:33
HTTPS connection to ameritrade02.streamer.com:443 (6) | Starting TLS 1.0 connection. | 2017-01-11 16:07:33
HTTPS connection to ameritrade02.streamer.com:443 (6) | SSL connection established. | 2017-01-11 16:07:33
TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 10-2 | 2017-01-11 16:07:33
Market data subscription status is not known while delaying historical data download for symbol: P.US.NFLX170113C131 | 2017-01-11 16:07:34
Market data subscription status is not known while delaying historical data download for symbol: P.US.NFLX170113C131 | 2017-01-11 16:07:35
Market data subscription status is not known while delaying historical data download for symbol: P.US.NFLX170113C131 | 2017-01-11 16:07:36
Market data subscription status is not known while delaying historical data download for symbol: P.US.NFLX170113C131 | 2017-01-11 16:07:37
Market data subscription status is not known while delaying historical data download for symbol: P.US.NFLX170113C131 | 2017-01-11 16:07:38
Market data subscription status is not known while delaying historical data download for symbol: P.US.NFLX170113C131 | 2017-01-11 16:07:39
Market data subscription status is not known while delaying historical data download for symbol: P.US.NFLX170113C131 | 2017-01-11 16:07:40
Market data subscription status is not known while delaying historical data download for symbol: P.US.NFLX170113C131 | 2017-01-11 16:07:41
TD Ameritrade | Total account balances are below 500. Must be >= 500 to use Sierra Chart CME futures data. | 2017-01-11 16:07:41 *
HD Request # 2 | Downloading Intraday chart data for P.US.NFLX170113C131 to the file P.US.NFLX170113C131.scid. Service: tda | 2017-01-11 16:07:41
HD Request # 2 | Download start date-time: 2017-01-06 08:00:00.000 | 2017-01-11 16:07:41
HD Request # 2 | Requesting 5 days of historical Minute data. | 2017-01-11 16:07:41
HD Request # 2 | Receiving Intraday data for P.US.NFLX170113C131 starting at 2017-01-11 08:00:00 | 2017-01-11 16:07:41
HD Request # 2 | Timestamp of first Intraday data file record written: 2017-01-11 08:00:00 | 2017-01-11 16:07:41
HD Request # 2 | Received 1 record from 2017-01-11 08:00:00 to 2017-01-11 08:00:00 (0.0 seconds) and wrote 1 record for P.US.NFLX170113C131 | 2017-01-11 16:07:41
HD Request # 2 | Intraday download COMPLETE for P.US.NFLX170113C131. Completion time: 0s. Unique request ID: 1 | 2017-01-11 16:07:41
Removed historical data download ID 1 | 2017-01-11 16:07:41
Real-time Intraday chart data file updates started for P.US.NFLX170113C131 | 2017-01-11 16:07:41
Opened cached Intraday file: C:\SierraChartStock\Data\P.US.NFLX170113C131.scid | 2017-01-11 16:07:41
Intraday chart data file opened for P.US.NFLX170113C131 | 2017-01-11 16:07:41

NFLX Jan 22 2017 25.0 Call 1 Min #1 | Reloading chart. | 2017-01-11 16:08:33
NFLX Jan 22 2017 25.0 Call 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartStock\Data\NFLX Jan 22 2017 25.0 Call.scid | 2017-01-11 16:08:33
TD Ameritrade | Starting real-time market data updates for: NFLX JAN 22 2017 25.0 CALL. ID: 2 | 2017-01-11 16:08:34
TD Ameritrade | Requesting security definition data for: NFLX JAN 22 2017 25.0 CALL. ID: 2 | 2017-01-11 16:08:34
TD Ameritrade | Using primary service for historical data for NFLX Jan 22 2017 25.0 Call | 2017-01-11 16:08:34
Intraday data recording state for symbol NFLX Jan 22 2017 25.0 Call is set to download 'Pending'. | 2017-01-11 16:08:34
Market data subscription status is not known while delaying historical data download for symbol: NFLX Jan 22 2017 25.0 Call | 2017-01-11 16:08:34
Delaying start of download for NFLX Jan 22 2017 25.0 Call | 2017-01-11 16:08:34
Market data subscription status is not known while delaying historical data download for symbol: NFLX Jan 22 2017 25.0 Call | 2017-01-11 16:08:35
TD Ameritrade | Old streamer request finished. Request ID: 2. | 2017-01-11 16:08:35
HTTPS connection to ameritrade02.streamer.com:443 (6) | SSL shutdown indicates not able to send 'close notify'. | 2017-01-11 16:08:35
HTTPS connection to ameritrade02.streamer.com:443 (6) | SSL has been shut down. | 2017-01-11 16:08:35
HTTPS connection to ameritrade02.streamer.com:443 (6) | SSL object has been freed. SSL state is now disconnected. | 2017-01-11 16:08:35
HTTPS connection to ameritrade02.streamer.com:443 (6) | Shutdown and closed. | 2017-01-11 16:08:35
TD Ameritrade | Streamer request #3 initiated. | 2017-01-11 16:08:36
HTTPS connection to ameritrade02.streamer.com:443 (0) | Resolved address ameritrade02.streamer.com to IP 216.105.251.37. | 2017-01-11 16:08:36
Market data subscription status is not known while delaying historical data download for symbol: NFLX Jan 22 2017 25.0 Call | 2017-01-11 16:08:36
HTTPS connection to ameritrade02.streamer.com:443 (8) | Connected. | 2017-01-11 16:08:36
HTTPS connection to ameritrade02.streamer.com:443 (8) | Starting TLS 1.0 connection. | 2017-01-11 16:08:36
HTTPS connection to ameritrade02.streamer.com:443 (8) | SSL connection established. | 2017-01-11 16:08:36
TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 10-2 | 2017-01-11 16:08:36
Market data subscription status is not known while delaying historical data download for symbol: NFLX Jan 22 2017 25.0 Call | 2017-01-11 16:08:37
Market data subscription status is not known while delaying historical data download for symbol: NFLX Jan 22 2017 25.0 Call | 2017-01-11 16:08:38
Market data subscription status is not known while delaying historical data download for symbol: NFLX Jan 22 2017 25.0 Call | 2017-01-11 16:08:39
Market data subscription status is not known while delaying historical data download for symbol: NFLX Jan 22 2017 25.0 Call | 2017-01-11 16:08:40
Market data subscription status is not known while delaying historical data download for symbol: NFLX Jan 22 2017 25.0 Call | 2017-01-11 16:08:41
Market data subscription status is not known while delaying historical data download for symbol: NFLX Jan 22 2017 25.0 Call | 2017-01-11 16:08:42
Market data subscription status is not known while delaying historical data download for symbol: NFLX Jan 22 2017 25.0 Call | 2017-01-11 16:08:43
Market data subscription status is not known while delaying historical data download for symbol: NFLX Jan 22 2017 25.0 Call | 2017-01-11 16:08:44
HD Request # 3 | Downloading Intraday chart data for NFLX Jan 22 2017 25.0 Call to the file NFLX Jan 22 2017 25.0 Call.scid. Service: tda | 2017-01-11 16:08:44
Compressing file: C:\SierraChartStock\Data\NFLX Jan 22 2017 25.0 Call.scid. This may take a while. | 2017-01-11 16:08:44
HD Request # 3 | Download start date-time: 2016-07-09 17:08:44.000 | 2017-01-11 16:08:44
HD Request # 3 | Requesting 186 days of historical Minute data. | 2017-01-11 16:08:44
HD Request # 3 | Receiving Intraday data for NFLX Jan 22 2017 25.0 Call starting at 2017-01-11 08:00:00 | 2017-01-11 16:08:44
HD Request # 3 | Timestamp of first Intraday data file record written: 2017-01-11 08:00:00 | 2017-01-11 16:08:44
HD Request # 3 | Received 1 record from 2017-01-11 08:00:00 to 2017-01-11 08:00:00 (0.0 seconds) and wrote 1 record for NFLX Jan 22 2017 25.0 Call | 2017-01-11 16:08:44
HD Request # 3 | Intraday download COMPLETE for NFLX Jan 22 2017 25.0 Call. Completion time: 0s. Unique request ID: 2 | 2017-01-11 16:08:44
Removed historical data download ID 2 | 2017-01-11 16:08:44
Real-time Intraday chart data file updates started for NFLX JAN 22 2017 25.0 CALL | 2017-01-11 16:08:44
Opened cached Intraday file: C:\SierraChartStock\Data\NFLX JAN 22 2017 25.0 CALL.scid | 2017-01-11 16:08:44
Intraday chart data file opened for NFLX JAN 22 2017 25.0 CALL | 2017-01-11 16:08:44

NFLX 1 Min #1 | Reloading chart. | 2017-01-11 16:09:22
TD Ameritrade | Starting real-time market data updates for: NFLX. ID: 3 | 2017-01-11 16:09:22
TD Ameritrade | Requesting security definition data for: NFLX. ID: 3 | 2017-01-11 16:09:22
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: NFLX | 2017-01-11 16:09:22
Intraday data recording state for symbol NFLX is set to download 'Pending'. | 2017-01-11 16:09:22
Market data subscription status is not known while delaying historical data download for symbol: NFLX | 2017-01-11 16:09:22
Delaying start of download for NFLX | 2017-01-11 16:09:22
Market data subscription status is not known while delaying historical data download for symbol: NFLX | 2017-01-11 16:09:23
TD Ameritrade | Old streamer request finished. Request ID: 3. | 2017-01-11 16:09:23
HTTPS connection to ameritrade02.streamer.com:443 (8) | SSL shutdown indicates not able to send 'close notify'. | 2017-01-11 16:09:23
HTTPS connection to ameritrade02.streamer.com:443 (8) | SSL has been shut down. | 2017-01-11 16:09:23
HTTPS connection to ameritrade02.streamer.com:443 (8) | SSL object has been freed. SSL state is now disconnected. | 2017-01-11 16:09:23
HTTPS connection to ameritrade02.streamer.com:443 (8) | Shutdown and closed. | 2017-01-11 16:09:23
Market data subscription status is not known while delaying historical data download for symbol: NFLX | 2017-01-11 16:09:24
TD Ameritrade | Streamer request #4 initiated. | 2017-01-11 16:09:24
HTTPS connection to ameritrade02.streamer.com:443 (0) | Resolved address ameritrade02.streamer.com to IP 216.105.251.37. | 2017-01-11 16:09:24
HTTPS connection to ameritrade02.streamer.com:443 (9) | Connected. | 2017-01-11 16:09:24
HTTPS connection to ameritrade02.streamer.com:443 (9) | Starting TLS 1.0 connection. | 2017-01-11 16:09:24
HTTPS connection to ameritrade02.streamer.com:443 (9) | SSL connection established. | 2017-01-11 16:09:24
TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 10-2 | 2017-01-11 16:09:24
Delaying start of download for NFLX | 2017-01-11 16:09:25
HD Request # 4 | Downloading Intraday chart data for NFLX to the file NFLX.scid. Service: equities.us | 2017-01-11 16:09:27
HD Request # 4 | Download start date-time: 2017-01-06 13:43:25.000 | 2017-01-11 16:09:27
HD Request # 4 | Using server: ds6.sierracharts.com port 10149 | 2017-01-11 16:09:27
Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2017-01-11 16:09:27
Socket (10) | Connected. | 2017-01-11 16:09:27
HD Request # 4 | Setting DTC encoding to Binary VLS | 2017-01-11 16:09:27
HD Request # 4 | Sending historical data logon request message. | 2017-01-11 16:09:27
HD Request # 4 | Error downloading historical Intraday data for NFLX. Historical data logon error: Serving data is disabled | 2017-01-11 16:09:27
Socket (10) | Shutdown and closed. | 2017-01-11 16:09:27
The network socket for historical data has been closed. | 2017-01-11 16:09:27
HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NFLX | 2017-01-11 16:09:27

HD Request # 5 | Downloading Intraday chart data for NFLX to the file NFLX.scid. Service: equities.us | 2017-01-11 16:09:27
HD Request # 5 | Download start date-time: 2017-01-06 13:43:25.000 | 2017-01-11 16:09:27
HD Request # 5 | Using server: ds1.sierracharts.com port 10149 | 2017-01-11 16:09:27
Socket (0) | Resolved address ds1.sierracharts.com to IP 8.18.161.135. | 2017-01-11 16:09:27
Socket (11) | Connected. | 2017-01-11 16:09:27
HD Request # 5 | Setting DTC encoding to Binary VLS | 2017-01-11 16:09:27
HD Request # 5 | Sending historical data logon request message. | 2017-01-11 16:09:27
HD Request # 5 | Requesting Intraday data. Start date-time: 2017-01-06 13:43:25. Record interval: 1. Symbol: NFLX | 2017-01-11 16:09:27
HD Request # 5 | Decompressing data. | 2017-01-11 16:09:28
HD Request # 5 | Receiving Intraday data for NFLX starting at 2017-01-06 13:43:25 | 2017-01-11 16:09:28
HD Request # 5 | Timestamp of first Intraday data file record written: 2017-01-06 13:43:25 | 2017-01-11 16:09:28
HD Request # 5 | Out of order historical Intraday data. Timestamp before out of order data: 2017-01-11 07:58:27. First Timestamp of record being filtered out: 2017-01-11 07:22:52. | 2017-01-11 16:09:28
Socket (11) | Shutdown and closed. | 2017-01-11 16:09:28
The network socket for historical data has been closed. | 2017-01-11 16:09:28
HD Request # 5 | Received 19310 records from 2017-01-06 13:43:25 to 2017-01-11 15:54:30 (5.1 days) and wrote 19309 records for NFLX | 2017-01-11 16:09:28
HD Request # 5 | Intraday download COMPLETE for NFLX. Completion time: 1s. Unique request ID: 3 | 2017-01-11 16:09:28
Removed historical data download ID 3 | 2017-01-11 16:09:28
Real-time Intraday chart data file updates started for NFLX | 2017-01-11 16:09:28
Opened cached Intraday file: C:\SierraChartStock\Data\NFLX.scid | 2017-01-11 16:09:28
Intraday chart data file opened for NFLX | 2017-01-11 16:09:28
TD Ameritrade | Using primary service for historical data for NFLX | 2017-01-11 16:09:28
Intraday data recording state for symbol NFLX is set to download 'Pending'. | 2017-01-11 16:09:28

HD Request # 6 | Downloading Intraday chart data for NFLX to the file NFLX.scid. Service: equities.us | 2017-01-11 16:09:28
HD Request # 6 | Download start date-time: 2017-01-11 15:54:30.000 | 2017-01-11 16:09:28
HD Request # 6 | Requesting 0 days of historical Minute data. | 2017-01-11 16:09:28
HD Request # 6 | Receiving Intraday data for NFLX starting at 2017-01-11 08:00:00 | 2017-01-11 16:09:28
HD Request # 6 | Timestamp of first Intraday data file record written: 2017-01-11 15:55:00 | 2017-01-11 16:09:28
HD Request # 6 | Received 450 records from 2017-01-11 08:00:00 to 2017-01-11 16:08:00 (8.1 hours) and wrote 10 records for NFLX | 2017-01-11 16:09:28
HD Request # 6 | Intraday download COMPLETE for NFLX. Completion time: 0s. Unique request ID: 4 | 2017-01-11 16:09:28
Removed historical data download ID 4 | 2017-01-11 16:09:28
Real-time Intraday chart data file updates started for NFLX | 2017-01-11 16:09:28
Opened cached Intraday file: C:\SierraChartStock\Data\NFLX.scid | 2017-01-11 16:09:28
Intraday chart data file opened for NFLX | 2017-01-11 16:09:28

AMZN 20 JAN 17 190 PUT 1 Min #1 | Reloading chart. | 2017-01-11 16:12:01
AMZN 20 JAN 17 190 PUT 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartStock\Data\AMZN 20 JAN 17 190 PUT.scid | 2017-01-11 16:12:01
TD Ameritrade | Starting real-time market data updates for: AMZN 20 JAN 17 190 PUT. ID: 4 | 2017-01-11 16:12:02
TD Ameritrade | Requesting security definition data for: AMZN 20 JAN 17 190 PUT. ID: 4 | 2017-01-11 16:12:02
TD Ameritrade | Using primary service for historical data for AMZN 20 JAN 17 190 PUT | 2017-01-11 16:12:02
Intraday data recording state for symbol AMZN 20 JAN 17 190 PUT is set to download 'Pending'. | 2017-01-11 16:12:02
Market data subscription status is not known while delaying historical data download for symbol: AMZN 20 JAN 17 190 PUT | 2017-01-11 16:12:02
Delaying start of download for AMZN 20 JAN 17 190 PUT | 2017-01-11 16:12:02
Market data subscription status is not known while delaying historical data download for symbol: AMZN 20 JAN 17 190 PUT | 2017-01-11 16:12:03
TD Ameritrade | Old streamer request finished. Request ID: 4. | 2017-01-11 16:12:03
HTTPS connection to ameritrade02.streamer.com:443 (9) | SSL shutdown indicates not able to send 'close notify'. | 2017-01-11 16:12:03
HTTPS connection to ameritrade02.streamer.com:443 (9) | SSL has been shut down. | 2017-01-11 16:12:03
HTTPS connection to ameritrade02.streamer.com:443 (9) | SSL object has been freed. SSL state is now disconnected. | 2017-01-11 16:12:03
HTTPS connection to ameritrade02.streamer.com:443 (9) | Shutdown and closed. | 2017-01-11 16:12:03
TD Ameritrade | Streamer request #5 initiated. | 2017-01-11 16:12:04
Market data subscription status is not known while delaying historical data download for symbol: AMZN 20 JAN 17 190 PUT | 2017-01-11 16:12:04
HTTPS connection to ameritrade02.streamer.com:443 (0) | Resolved address ameritrade02.streamer.com to IP 216.105.251.38. | 2017-01-11 16:12:04
HTTPS connection to ameritrade02.streamer.com:443 (13) | Connected. | 2017-01-11 16:12:04
HTTPS connection to ameritrade02.streamer.com:443 (13) | Starting TLS 1.0 connection. | 2017-01-11 16:12:04
HTTPS connection to ameritrade02.streamer.com:443 (13) | SSL connection established. | 2017-01-11 16:12:04
TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 09-3 | 2017-01-11 16:12:04
Market data subscription status is not known while delaying historical data download for symbol: AMZN 20 JAN 17 190 PUT | 2017-01-11 16:12:05
Market data subscription status is not known while delaying historical data download for symbol: AMZN 20 JAN 17 190 PUT | 2017-01-11 16:12:06
Market data subscription status is not known while delaying historical data download for symbol: AMZN 20 JAN 17 190 PUT | 2017-01-11 16:12:07
Market data subscription status is not known while delaying historical data download for symbol: AMZN 20 JAN 17 190 PUT | 2017-01-11 16:12:08
Market data subscription status is not known while delaying historical data download for symbol: AMZN 20 JAN 17 190 PUT | 2017-01-11 16:12:09
Market data subscription status is not known while delaying historical data download for symbol: AMZN 20 JAN 17 190 PUT | 2017-01-11 16:12:10
Market data subscription status is not known while delaying historical data download for symbol: AMZN 20 JAN 17 190 PUT | 2017-01-11 16:12:11
Market data subscription status is not known while delaying historical data download for symbol: AMZN 20 JAN 17 190 PUT | 2017-01-11 16:12:12
HD Request # 7 | Downloading Intraday chart data for AMZN 20 JAN 17 190 PUT to the file AMZN 20 JAN 17 190 PUT.scid. Service: tda | 2017-01-11 16:12:12
Compressing file: C:\SierraChartStock\Data\AMZN 20 JAN 17 190 PUT.scid. This may take a while. | 2017-01-11 16:12:12
HD Request # 7 | Download start date-time: 2016-07-09 17:12:12.000 | 2017-01-11 16:12:12
HD Request # 7 | Requesting 186 days of historical Minute data. | 2017-01-11 16:12:12
HD Request # 7 | Error downloading historical Intraday data for AMZN 20 JAN 17 190 PUT. Validation failed for 1 of 6 requests.Your request is not valid. | 2017-01-11 16:12:12
HD Request # 7 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for AMZN 20 JAN 17 190 PUT | 2017-01-11 16:12:12
HD Request # 7 | Intraday download COMPLETE for AMZN 20 JAN 17 190 PUT. Completion time: 0s. Unique request ID: 5 | 2017-01-11 16:12:12
Removed historical data download ID 5 | 2017-01-11 16:12:12
Real-time Intraday chart data file updates started for AMZN 20 JAN 17 190 PUT | 2017-01-11 16:12:12
Opened cached Intraday file: C:\SierraChartStock\Data\AMZN 20 JAN 17 190 PUT.scid | 2017-01-11 16:12:12
Intraday chart data file opened for AMZN 20 JAN 17 190 PUT | 2017-01-11 16:12:12

NFLX 27 JAN 17 129 PUT 1 Min #1 | Reloading chart. | 2017-01-11 16:13:04
NFLX 27 JAN 17 129 PUT 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartStock\Data\NFLX 27 JAN 17 129 PUT.scid | 2017-01-11 16:13:04
TD Ameritrade | Starting real-time market data updates for: NFLX 27 JAN 17 129 PUT. ID: 5 | 2017-01-11 16:13:05
TD Ameritrade | Requesting security definition data for: NFLX 27 JAN 17 129 PUT. ID: 5 | 2017-01-11 16:13:05
TD Ameritrade | Using primary service for historical data for NFLX 27 JAN 17 129 PUT | 2017-01-11 16:13:05
Intraday data recording state for symbol NFLX 27 JAN 17 129 PUT is set to download 'Pending'. | 2017-01-11 16:13:05
Market data subscription status is not known while delaying historical data download for symbol: NFLX 27 JAN 17 129 PUT | 2017-01-11 16:13:05
Delaying start of download for NFLX 27 JAN 17 129 PUT | 2017-01-11 16:13:05
Market data subscription status is not known while delaying historical data download for symbol: NFLX 27 JAN 17 129 PUT | 2017-01-11 16:13:06
TD Ameritrade | Old streamer request finished. Request ID: 5. | 2017-01-11 16:13:06
HTTPS connection to ameritrade02.streamer.com:443 (13) | SSL shutdown indicates not able to send 'close notify'. | 2017-01-11 16:13:06
HTTPS connection to ameritrade02.streamer.com:443 (13) | SSL has been shut down. | 2017-01-11 16:13:06
HTTPS connection to ameritrade02.streamer.com:443 (13) | SSL object has been freed. SSL state is now disconnected. | 2017-01-11 16:13:06
HTTPS connection to ameritrade02.streamer.com:443 (13) | Shutdown and closed. | 2017-01-11 16:13:06
TD Ameritrade | Streamer request #6 initiated. | 2017-01-11 16:13:07
Market data subscription status is not known while delaying historical data download for symbol: NFLX 27 JAN 17 129 PUT | 2017-01-11 16:13:07
HTTPS connection to ameritrade02.streamer.com:443 (0) | Resolved address ameritrade02.streamer.com to IP 216.105.251.38. | 2017-01-11 16:13:07
HTTPS connection to ameritrade02.streamer.com:443 (15) | Connected. | 2017-01-11 16:13:07
HTTPS connection to ameritrade02.streamer.com:443 (15) | Starting TLS 1.0 connection. | 2017-01-11 16:13:07
HTTPS connection to ameritrade02.streamer.com:443 (15) | SSL connection established. | 2017-01-11 16:13:07
TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 09-3 | 2017-01-11 16:13:07
Market data subscription status is not known while delaying historical data download for symbol: NFLX 27 JAN 17 129 PUT | 2017-01-11 16:13:08
Market data subscription status is not known while delaying historical data download for symbol: NFLX 27 JAN 17 129 PUT | 2017-01-11 16:13:09
Market data subscription status is not known while delaying historical data download for symbol: NFLX 27 JAN 17 129 PUT | 2017-01-11 16:13:10
Market data subscription status is not known while delaying historical data download for symbol: NFLX 27 JAN 17 129 PUT | 2017-01-11 16:13:11
Market data subscription status is not known while delaying historical data download for symbol: NFLX 27 JAN 17 129 PUT | 2017-01-11 16:13:12
Market data subscription status is not known while delaying historical data download for symbol: NFLX 27 JAN 17 129 PUT | 2017-01-11 16:13:13
Market data subscription status is not known while delaying historical data download for symbol: NFLX 27 JAN 17 129 PUT | 2017-01-11 16:13:14
Market data subscription status is not known while delaying historical data download for symbol: NFLX 27 JAN 17 129 PUT | 2017-01-11 16:13:15
HD Request # 8 | Downloading Intraday chart data for NFLX 27 JAN 17 129 PUT to the file NFLX 27 JAN 17 129 PUT.scid. Service: tda | 2017-01-11 16:13:15
Compressing file: C:\SierraChartStock\Data\NFLX 27 JAN 17 129 PUT.scid. This may take a while. | 2017-01-11 16:13:15
HD Request # 8 | Download start date-time: 2016-07-09 17:13:15.000 | 2017-01-11 16:13:15
HD Request # 8 | Requesting 186 days of historical Minute data. | 2017-01-11 16:13:15
HD Request # 8 | Error downloading historical Intraday data for NFLX 27 JAN 17 129 PUT. Validation failed for 1 of 6 requests.Your request is not valid. | 2017-01-11 16:13:15
HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NFLX 27 JAN 17 129 PUT | 2017-01-11 16:13:15
HD Request # 8 | Intraday download COMPLETE for NFLX 27 JAN 17 129 PUT. Completion time: 0s. Unique request ID: 6 | 2017-01-11 16:13:15
Removed historical data download ID 6 | 2017-01-11 16:13:15
Real-time Intraday chart data file updates started for NFLX 27 JAN 17 129 PUT | 2017-01-11 16:13:15
Opened cached Intraday file: C:\SierraChartStock\Data\NFLX 27 JAN 17 129 PUT.scid | 2017-01-11 16:13:15
Intraday chart data file opened for NFLX 27 JAN 17 129 PUT | 2017-01-11 16:13:15

NFLX JAN 17 2017 129 PUT 1 Min #1 | Reloading chart. | 2017-01-11 16:14:13
NFLX JAN 17 2017 129 PUT 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartStock\Data\NFLX JAN 17 2017 129 PUT.scid | 2017-01-11 16:14:13
TD Ameritrade | Starting real-time market data updates for: NFLX JAN 17 2017 129 PUT. ID: 6 | 2017-01-11 16:14:13
TD Ameritrade | Requesting security definition data for: NFLX JAN 17 2017 129 PUT. ID: 6 | 2017-01-11 16:14:13
TD Ameritrade | Using primary service for historical data for NFLX JAN 17 2017 129 PUT | 2017-01-11 16:14:13
Intraday data recording state for symbol NFLX JAN 17 2017 129 PUT is set to download 'Pending'. | 2017-01-11 16:14:13
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129 PUT | 2017-01-11 16:14:13
Delaying start of download for NFLX JAN 17 2017 129 PUT | 2017-01-11 16:14:13
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129 PUT | 2017-01-11 16:14:14
TD Ameritrade | Old streamer request finished. Request ID: 6. | 2017-01-11 16:14:14
HTTPS connection to ameritrade02.streamer.com:443 (15) | SSL shutdown indicates not able to send 'close notify'. | 2017-01-11 16:14:14
HTTPS connection to ameritrade02.streamer.com:443 (15) | SSL has been shut down. | 2017-01-11 16:14:14
HTTPS connection to ameritrade02.streamer.com:443 (15) | SSL object has been freed. SSL state is now disconnected. | 2017-01-11 16:14:14
HTTPS connection to ameritrade02.streamer.com:443 (15) | Shutdown and closed. | 2017-01-11 16:14:14
TD Ameritrade | Streamer request #7 initiated. | 2017-01-11 16:14:15
HTTPS connection to ameritrade02.streamer.com:443 (0) | Resolved address ameritrade02.streamer.com to IP 216.105.251.38. | 2017-01-11 16:14:15
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129 PUT | 2017-01-11 16:14:15
HTTPS connection to ameritrade02.streamer.com:443 (16) | Connected. | 2017-01-11 16:14:15
HTTPS connection to ameritrade02.streamer.com:443 (16) | Starting TLS 1.0 connection. | 2017-01-11 16:14:15
HTTPS connection to ameritrade02.streamer.com:443 (16) | SSL connection established. | 2017-01-11 16:14:15
TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 09-3 | 2017-01-11 16:14:15
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129 PUT | 2017-01-11 16:14:16
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129 PUT | 2017-01-11 16:14:17
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129 PUT | 2017-01-11 16:14:18
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129 PUT | 2017-01-11 16:14:19
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129 PUT | 2017-01-11 16:14:20
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129 PUT | 2017-01-11 16:14:21
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129 PUT | 2017-01-11 16:14:22
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129 PUT | 2017-01-11 16:14:23
HD Request # 9 | Downloading Intraday chart data for NFLX JAN 17 2017 129 PUT to the file NFLX JAN 17 2017 129 PUT.scid. Service: tda | 2017-01-11 16:14:23
Compressing file: C:\SierraChartStock\Data\NFLX JAN 17 2017 129 PUT.scid. This may take a while. | 2017-01-11 16:14:23
HD Request # 9 | Download start date-time: 2016-07-09 17:14:23.000 | 2017-01-11 16:14:23
HD Request # 9 | Requesting 186 days of historical Minute data. | 2017-01-11 16:14:23
HD Request # 9 | Error downloading historical Intraday data for NFLX JAN 17 2017 129 PUT. Validation failed for 1 of 6 requests.Your request is not valid. | 2017-01-11 16:14:23
HD Request # 9 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NFLX JAN 17 2017 129 PUT | 2017-01-11 16:14:23
HD Request # 9 | Intraday download COMPLETE for NFLX JAN 17 2017 129 PUT. Completion time: 0s. Unique request ID: 7 | 2017-01-11 16:14:23
Removed historical data download ID 7 | 2017-01-11 16:14:23
Real-time Intraday chart data file updates started for NFLX JAN 17 2017 129 PUT | 2017-01-11 16:14:23
Opened cached Intraday file: C:\SierraChartStock\Data\NFLX JAN 17 2017 129 PUT.scid | 2017-01-11 16:14:23
Intraday chart data file opened for NFLX JAN 17 2017 129 PUT | 2017-01-11 16:14:23

NFLX JAN 17 2017 129.00 PUT 1 Min #1 | Reloading chart. | 2017-01-11 16:14:43
NFLX JAN 17 2017 129.00 PUT 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartStock\Data\NFLX JAN 17 2017 129.00 PUT.scid | 2017-01-11 16:14:43
TD Ameritrade | Starting real-time market data updates for: NFLX JAN 17 2017 129.00 PUT. ID: 7 | 2017-01-11 16:14:44
TD Ameritrade | Requesting security definition data for: NFLX JAN 17 2017 129.00 PUT. ID: 7 | 2017-01-11 16:14:44
TD Ameritrade | Using primary service for historical data for NFLX JAN 17 2017 129.00 PUT | 2017-01-11 16:14:44
Intraday data recording state for symbol NFLX JAN 17 2017 129.00 PUT is set to download 'Pending'. | 2017-01-11 16:14:44
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129.00 PUT | 2017-01-11 16:14:44
Delaying start of download for NFLX JAN 17 2017 129.00 PUT | 2017-01-11 16:14:44
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129.00 PUT | 2017-01-11 16:14:45
TD Ameritrade | Old streamer request finished. Request ID: 7. | 2017-01-11 16:14:45
HTTPS connection to ameritrade02.streamer.com:443 (16) | SSL shutdown indicates not able to send 'close notify'. | 2017-01-11 16:14:45
HTTPS connection to ameritrade02.streamer.com:443 (16) | SSL has been shut down. | 2017-01-11 16:14:45
HTTPS connection to ameritrade02.streamer.com:443 (16) | SSL object has been freed. SSL state is now disconnected. | 2017-01-11 16:14:45
HTTPS connection to ameritrade02.streamer.com:443 (16) | Shutdown and closed. | 2017-01-11 16:14:45
TD Ameritrade | Streamer request #8 initiated. | 2017-01-11 16:14:46
HTTPS connection to ameritrade02.streamer.com:443 (0) | Resolved address ameritrade02.streamer.com to IP 216.105.251.38. | 2017-01-11 16:14:46
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129.00 PUT | 2017-01-11 16:14:46
HTTPS connection to ameritrade02.streamer.com:443 (18) | Connected. | 2017-01-11 16:14:46
HTTPS connection to ameritrade02.streamer.com:443 (18) | Starting TLS 1.0 connection. | 2017-01-11 16:14:46
HTTPS connection to ameritrade02.streamer.com:443 (18) | SSL connection established. | 2017-01-11 16:14:46
TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 09-3 | 2017-01-11 16:14:46
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129.00 PUT | 2017-01-11 16:14:47
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129.00 PUT | 2017-01-11 16:14:48
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129.00 PUT | 2017-01-11 16:14:49
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129.00 PUT | 2017-01-11 16:14:50
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129.00 PUT | 2017-01-11 16:14:51
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129.00 PUT | 2017-01-11 16:14:52
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129.00 PUT | 2017-01-11 16:14:53
Market data subscription status is not known while delaying historical data download for symbol: NFLX JAN 17 2017 129.00 PUT | 2017-01-11 16:14:54
HD Request # 10 | Downloading Intraday chart data for NFLX JAN 17 2017 129.00 PUT to the file NFLX JAN 17 2017 129.00 PUT.scid. Service: tda | 2017-01-11 16:14:54
Compressing file: C:\SierraChartStock\Data\NFLX JAN 17 2017 129.00 PUT.scid. This may take a while. | 2017-01-11 16:14:54
HD Request # 10 | Download start date-time: 2016-07-09 17:14:54.000 | 2017-01-11 16:14:54
HD Request # 10 | Requesting 186 days of historical Minute data. | 2017-01-11 16:14:54
HD Request # 10 | Error downloading historical Intraday data for NFLX JAN 17 2017 129.00 PUT. Validation failed for 1 of 6 requests.Your request is not valid. | 2017-01-11 16:14:54
HD Request # 10 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NFLX JAN 17 2017 129.00 PUT | 2017-01-11 16:14:54
HD Request # 10 | Intraday download COMPLETE for NFLX JAN 17 2017 129.00 PUT. Completion time: 0s. Unique request ID: 8 | 2017-01-11 16:14:54
Removed historical data download ID 8 | 2017-01-11 16:14:54
Real-time Intraday chart data file updates started for NFLX JAN 17 2017 129.00 PUT | 2017-01-11 16:14:54
Opened cached Intraday file: C:\SierraChartStock\Data\NFLX JAN 17 2017 129.00 PUT.scid | 2017-01-11 16:14:54
Intraday chart data file opened for NFLX JAN 17 2017 129.00 PUT | 2017-01-11 16:14:54

NFLX JAN 17 2017 129 PUT 1 Min #1 | Reloading chart. | 2017-01-11 16:16:05
NFLX JAN 17 2017 129 PUT 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartStock\Data\NFLX JAN 17 2017 129 PUT.scid | 2017-01-11 16:16:05
[2017-01-11 23:02:53]
Sierra Chart Engineering - Posts: 104368
This is the problem:

HD Request # 10 | Error downloading historical Intraday data for NFLX JAN 17 2017 129.00 PUT. Validation failed for 1 of 6 requests.Your request is not valid. | 2017-01-11 16:14:54

So the TD Ameritrade server is indicating an error. We do not know if it is a problem with the symbol or whether TD Ameritrade does not provide historical Intraday data for options.

We are not even sure who to contact at Ameritrade about this assuming there is any help they can provide. If your last payment was in reliance on this functionality working, then we can issue you a refund. You can request that here:
https://www.sierrachart.com/usercp.php?page=SupportTickets

Otherwise, you could consider using Interactive Brokers. We do know that options do work with Interactive Brokers.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-01-11 23:09:27
[2017-01-12 00:06:42]
Sierra Chart Engineering - Posts: 104368
We have put this question into TD Ameritrade, but are not certain we are going to get a response anytime soon.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-01-13 17:42:45]
Sierra Chart Engineering - Posts: 104368
This is the response from them:


Thank you for contacting us. The format for option symbols in the API would be as follows: AMTD_092210P12.5


Historical OHLC data and volatility are available, as well.

See if that options symbol format works for you.

We did not get an error message with the symbol, but there is no historical data.

However, we probably need to look into this further because we think there is a symbol translation which is used. So that may not be the right format. The format that we gave previously is probably correct.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-01-13 17:46:34

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