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Date/Time: Sun, 12 Jan 2025 01:41:53 +0000



Post From: TD Ameritrade / Thinkorswim

[2017-01-11 23:02:53]
Sierra Chart Engineering - Posts: 104368
This is the problem:

HD Request # 10 | Error downloading historical Intraday data for NFLX JAN 17 2017 129.00 PUT. Validation failed for 1 of 6 requests.Your request is not valid. | 2017-01-11 16:14:54

So the TD Ameritrade server is indicating an error. We do not know if it is a problem with the symbol or whether TD Ameritrade does not provide historical Intraday data for options.

We are not even sure who to contact at Ameritrade about this assuming there is any help they can provide. If your last payment was in reliance on this functionality working, then we can issue you a refund. You can request that here:
https://www.sierrachart.com/usercp.php?page=SupportTickets

Otherwise, you could consider using Interactive Brokers. We do know that options do work with Interactive Brokers.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-01-11 23:09:27