Support Board
Date/Time: Fri, 27 Dec 2024 00:42:12 +0000
Notice: Sierra Chart Exchange Data Feed EUREX Data Feed is Down (Resolved)
View Count: 2351
| [2016-04-06 06:46:06] |
| DEA1 - Posts: 47 |
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Software version: 1344 | 2016-04-06 07:43:18 Uses New Spreadsheets | 2016-04-06 07:43:18 Usage end date: 2016-04-17 | 2016-04-06 07:43:18 Enabled for: Advanced Features. | 2016-04-06 07:43:18 Enabled for: Sierra Chart Historical Data Service. | 2016-04-06 07:43:18 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2016-04-06 07:43:18 Enabled for: INDEXES_DATA_BARCHART | 2016-04-06 07:43:18 Enabled for: Eurex | 2016-04-06 07:43:18 Enabled for: U.S. Equities (NYSE, NASDAQ, AMEX, BATS) | 2016-04-06 07:43:18 Enabled for: BATS (NYSE, NASDAQ) | 2016-04-06 07:43:18 Enabled for: CME, Globex only (For users without a trading account) | 2016-04-06 07:43:18 Received 1 data feed usernames. | 2016-04-06 07:43:18 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-04-06 07:43:18 Current selected Data/Trading service: SC Data - All Services | 2016-04-06 07:43:18 Chart Update Interval: 100 | 2016-04-06 07:43:18 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2016-04-06 07:43:18 2016-04-06 07:43:18 Local computer time | 2016-04-06 07:43:18 2016-04-06 06:43:18 Local computer time in UTC | 2016-04-06 07:43:18 2016-04-06 07:43:18 Local computer time in SC Time Zone | 2016-04-06 07:43:18 2016-04-06 06:43:17 Server time in UTC | 2016-04-06 07:43:18 Local computer UTC time and Server UTC time difference: 1 seconds. | 2016-04-06 07:43:18 Program path: C:\SierraChart2\ | 2016-04-06 07:43:18 Data Files path: C:\SierraChart2\Data\ | 2016-04-06 07:43:18 OS Version Number: 6.1 | 2016-04-06 07:43:18 Locale Information: C | 2016-04-06 07:43:18 Checking for new symbol settings for scdataallservices | 2016-04-06 07:43:18 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2016-04-06 07:43:18 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-04-06 07:43:18 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-04-06 07:43:18 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-04-06 07:43:18 Files to Open on Start up | Opening file: European.cht | 2016-04-06 07:43:21 DYM16 [CB] 700 Trades #1 | Performing historical Daily data download for symbol DYM16 starting at last date in file. | 2016-04-06 07:43:21 DYM16 [CB] 700 Trades #1 | Waiting for historical downloads to complete with the IDs: 1, | 2016-04-06 07:43:21 DYM16 [CB] 120 Min #11 | Waiting for historical downloads to complete with the IDs: 1, | 2016-04-06 07:43:21 FXM16 [CB] 120 Min #2 | Performing historical Daily data download for symbol FXM16 starting at last date in file. | 2016-04-06 07:43:21 FXM16 [CB] 120 Min #2 | Waiting for historical downloads to complete with the IDs: 2, | 2016-04-06 07:43:21 FXM16 [CB] 100 Trades #7 | Waiting for historical downloads to complete with the IDs: 2, | 2016-04-06 07:43:21 DYM16 [CB] Daily #10 | Waiting for historical downloads to complete with the IDs: 1, | 2016-04-06 07:43:21 DYM16 [CB] 90 Trades #3 | Waiting for historical downloads to complete with the IDs: 1, | 2016-04-06 07:43:21 DYM16 [CB] 1 Trades #4 | Waiting for historical downloads to complete with the IDs: 1, | 2016-04-06 07:43:21 Mapping HRM16 to F.US.DLM16. Service code: cqg | 2016-04-06 07:43:21 Mapping HFM16 to F.US.DGM16. Service code: cqg | 2016-04-06 07:43:21 Mapping GGM16 to F.US.DBM16. Service code: cqg | 2016-04-06 07:43:21 Mapping IAM16 to IAM16. Service code: eurex | 2016-04-06 07:43:21 Mapping ACM16 to ACM16. Service code: eurex | 2016-04-06 07:43:21 Mapping AIM16 to AIM16. Service code: eurex | 2016-04-06 07:43:21 Mapping DMM16 to DMM16. Service code: eurex | 2016-04-06 07:43:21 Mapping DZM16 to DZM16. Service code: eurex | 2016-04-06 07:43:21 Mapping DYM16 to F.US.DDM16. Service code: cqg | 2016-04-06 07:43:21 Mapping FXM16 to F.US.DSXM16. Service code: cqg | 2016-04-06 07:43:21 Mapping FAM16 to FAM16. Service code: eurex | 2016-04-06 07:43:21 Mapping FGM16 to FGM16. Service code: eurex | 2016-04-06 07:43:21 Mapping FYM16 to FYM16. Service code: eurex | 2016-04-06 07:43:21 Mapping PMM16 to PMM16. Service code: eurex | 2016-04-06 07:43:21 Mapping QJM16 to QJM16. Service code: eurex | 2016-04-06 07:43:21 Mapping S5M16 to S5M16. Service code: eurex | 2016-04-06 07:43:21 Files to Open on Start up | Opening file: US.cht | 2016-04-06 07:43:21 SPY Daily #4 | VbP - 1 Months full recalculation. | 2016-04-06 07:43:22 HD Request # 2 | Downloading Historical Daily chart data for DYM16. Starting date: 2016-04-04. Service: eurex | 2016-04-06 07:43:22 HD Request # 2 | Using user Barchart Historical data account. | 2016-04-06 07:43:22 HD Request # 2 | Requesting historical Daily data for DYM16 starting at 2016-04-03 | 2016-04-06 07:43:22 FXM16 #8 | Volume By Price full recalculation. | 2016-04-06 07:43:22 E7M16 #11 | Volume By Price full recalculation. | 2016-04-06 07:43:22 Symbol settings are up-to-date for scdataallservices | 2016-04-06 07:43:22 Intraday data recording state for symbol FXM16 is set to download 'Pending'. | 2016-04-06 07:43:22 HD Request # 3 | Downloading Intraday chart data for FXM16 to the file FXM16.scid. Service: cqg | 2016-04-06 07:43:22 HD Request # 3 | Download start Date-Time: 2016-04-05 20:47:36.000 | 2016-04-06 07:43:22 Mapping SPY to SPY. Service code: equities.us | 2016-04-06 07:43:22 Intraday data recording state for symbol SPY is set to download 'Pending'. | 2016-04-06 07:43:22 Intraday data recording state for symbol NVOL-NYSE is set to download 'Pending'. | 2016-04-06 07:43:22 Mapping DIA to DIA. Service code: equities.us | 2016-04-06 07:43:22 Intraday data recording state for symbol DIA is set to download 'Pending'. | 2016-04-06 07:43:22 Intraday data recording state for symbol ADR-NYSE is set to download 'Pending'. | 2016-04-06 07:43:22 HD Request # 3 | Using server: scdf2.sierracharts.com port 10149 | 2016-04-06 07:43:22 Mapping NQM16 to NQM16. Service code: cme | 2016-04-06 07:43:22 Intraday data recording state for symbol NQM16 is set to download 'Pending'. | 2016-04-06 07:43:22 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2016-04-06 07:43:22 Mapping ESM16 to ESM16. Service code: cme | 2016-04-06 07:43:22 Intraday data recording state for symbol ESM16 is set to download 'Pending'. | 2016-04-06 07:43:22 Mapping E7M16 to E7M16. Service code: cme | 2016-04-06 07:43:22 Intraday data recording state for symbol E7M16 is set to download 'Pending'. | 2016-04-06 07:43:22 NQM16 [M] #9 | Volume By Price full recalculation. | 2016-04-06 07:43:22 HTTP connection to ds01.ddfplus.com:80 (0) | Resolved address ds01.ddfplus.com to IP 8.18.161.123 | 2016-04-06 07:43:22 HTTP connection to ds01.ddfplus.com:80 (4) | Connected. | 2016-04-06 07:43:23 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-04-06 07:43:23 ESM16 [M] #10 | Volume By Price full recalculation. | 2016-04-06 07:43:23 HD Request # 2 | Receiving historical Daily data for DYM16 starting at 2016-04-04 | 2016-04-06 07:43:23 Writing historical Daily data for DYM16 to the file DYM16.dly | 2016-04-06 07:43:23 HD Request # 2 | Received 3 records from 2016-04-04 00:00:00 to 2016-04-06 00:00:00 (3.0 days) and wrote 3 records for DYM16 | 2016-04-06 07:43:23 Socket (5) | Connected. | 2016-04-06 07:43:23 HD Request # 3 | Sending historical data logon request message. | 2016-04-06 07:43:23 HD Request # 2 | Daily download COMPLETE for DYM16. Completion time: 1s. Unique request ID: 1 | 2016-04-06 07:43:23 Removed historical data download ID 1 | 2016-04-06 07:43:23 HD Request # 4 | Downloading Historical Daily chart data for FXM16. Starting date: 2016-04-04. Service: eurex | 2016-04-06 07:43:23 HD Request # 4 | Using user Barchart Historical data account. | 2016-04-06 07:43:23 HD Request # 4 | Requesting historical Daily data for FXM16 starting at 2016-04-03 | 2016-04-06 07:43:23 DYM16 [CB] 700 Trades #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2016-04-06 07:43:23 DYM16 [CB] 700 Trades #1 | Reloading chart. | 2016-04-06 07:43:23 DYM16 [CB] Daily #10 | Download is complete for all contract months in chart. Proceeding with data load. | 2016-04-06 07:43:23 DYM16 [CB] Daily #10 | Reloading chart. | 2016-04-06 07:43:23 Socket (5) | Shutdown and closed. | 2016-04-06 07:43:23 The network socket for historical data has been closed. | 2016-04-06 07:43:23 DYM16 [CB] Daily #10 | VbP - 1 Months full recalculation. | 2016-04-06 07:43:23 HD Request # 3 | Error downloading historical Intraday data for FXM16. Historical data logon error: Invalid/missing data for service code: cqg | 2016-04-06 07:43:23 HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FXM16 | 2016-04-06 07:43:23 HD Request # 3 | Intraday download COMPLETE for FXM16. Completion time: 1s. Unique request ID: 3 | 2016-04-06 07:43:23 Removed historical data download ID 3 | 2016-04-06 07:43:23 HD Request # 5 | Downloading Intraday chart data for SPY to the file SPY.scid. Service: equities.us | 2016-04-06 07:43:23 HD Request # 5 | Download start Date-Time: 2016-04-06 00:59:57.000 | 2016-04-06 07:43:23 HD Request # 5 | Using server: scdf1.sierracharts.com port 10149 | 2016-04-06 07:43:23 DYM16 [CB] 90 Trades #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2016-04-06 07:43:23 DYM16 [CB] 90 Trades #3 | Reloading chart. | 2016-04-06 07:43:23 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-04-06 07:43:23 HD Request # 4 | Receiving historical Daily data for FXM16 starting at 2016-04-04 | 2016-04-06 07:43:23 Writing historical Daily data for FXM16 to the file FXM16.dly | 2016-04-06 07:43:23 HD Request # 4 | Received 3 records from 2016-04-04 00:00:00 to 2016-04-06 00:00:00 (3.0 days) and wrote 3 records for FXM16 | 2016-04-06 07:43:23 HD Request # 4 | Daily download COMPLETE for FXM16. Completion time: 0s. Unique request ID: 2 | 2016-04-06 07:43:23 Removed historical data download ID 2 | 2016-04-06 07:43:23 HD Request # 6 | Downloading Historical Daily chart data for SPY. Starting date: 2016-04-04. Service: equities.us | 2016-04-06 07:43:23 HD Request # 6 | Using user Barchart Historical data account. | 2016-04-06 07:43:23 HD Request # 6 | Requesting historical Daily data for SPY starting at 2016-04-03 | 2016-04-06 07:43:23 DYM16 [CB] 120 Min #11 | Download is complete for all contract months in chart. Proceeding with data load. | 2016-04-06 07:43:23 DYM16 [CB] 120 Min #11 | Reloading chart. | 2016-04-06 07:43:23 Socket (6) | Connected. | 2016-04-06 07:43:23 HD Request # 5 | Sending historical data logon request message. | 2016-04-06 07:43:23 FXM16 [CB] 120 Min #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2016-04-06 07:43:23 FXM16 [CB] 120 Min #2 | Reloading chart. | 2016-04-06 07:43:23 DYM16 [CB] 1 Trades #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2016-04-06 07:43:23 DYM16 [CB] 1 Trades #4 | Reloading chart. | 2016-04-06 07:43:23 FXM16 [CB] 100 Trades #7 | Download is complete for all contract months in chart. Proceeding with data load. | 2016-04-06 07:43:23 FXM16 [CB] 100 Trades #7 | Reloading chart. | 2016-04-06 07:43:23 HD Request # 5 | Requesting Intraday data. Start Date-Time: 2016-04-06 00:59:57. Record interval: 0. Symbol: SPY | 2016-04-06 07:43:23 Intraday data recording state for symbol DYM16 is set to download 'Pending'. | 2016-04-06 07:43:23 HD Request # 6 | Receiving historical Daily data for SPY starting at 2016-04-04 | 2016-04-06 07:43:24 Writing historical Daily data for SPY to the file SPY.dly | 2016-04-06 07:43:24 HD Request # 6 | Received 2 records from 2016-04-04 00:00:00 to 2016-04-05 00:00:00 (2.0 days) and wrote 2 records for SPY | 2016-04-06 07:43:24 HD Request # 6 | Daily download COMPLETE for SPY. Completion time: 1s. Unique request ID: 8 | 2016-04-06 07:43:24 Removed historical data download ID 8 | 2016-04-06 07:43:24 HD Request # 5 | Decompressing data. | 2016-04-06 07:43:24 HD Request # 5 | Receiving Intraday data for SPY starting at 2016-04-06 00:59:57 | 2016-04-06 07:43:24 HD Request # 5 | Historical data for SPY is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2016-04-06 07:43:24 Socket (6) | Shutdown and closed. | 2016-04-06 07:43:24 The network socket for historical data has been closed. | 2016-04-06 07:43:24 HD Request # 5 | Received 5 records from 2016-04-06 00:59:57 to 2016-04-06 00:59:57 (0.0 seconds) and wrote 0 records for SPY | 2016-04-06 07:43:24 HD Request # 5 | Intraday download COMPLETE for SPY. Completion time: 1s. Unique request ID: 4 | 2016-04-06 07:43:24 Removed historical data download ID 4 | 2016-04-06 07:43:24 HD Request # 7 | Downloading Intraday chart data for NVOL-NYSE to the file NVOL-NYSE.scid. Service: statscalc | 2016-04-06 07:43:24 HD Request # 7 | Download start Date-Time: 2016-04-06 02:01:17.000 | 2016-04-06 07:43:24 HD Request # 7 | Using server: ds5.sierracharts.com port 10149 | 2016-04-06 07:43:24 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2016-04-06 07:43:24 SPY [M] Daily #4 | Reloading chart. | 2016-04-06 07:43:24 Socket (7) | Connected. | 2016-04-06 07:43:24 HD Request # 7 | Sending historical data logon request message. | 2016-04-06 07:43:24 SPY [M] Daily #4 | VbP - 1 Months full recalculation. | 2016-04-06 07:43:24 SC Data - All Services | Connected to data server. | 2016-04-06 07:43:24 NOTICE: Not connected to Live trading account to receive CME real-time futures data. | 2016-04-06 07:43:24 Mapping SPY to SPY. Service code: equities.us | 2016-04-06 07:43:24 SC Exchange Data | Starting real-time market data updates for: SPY. ID: 1 | 2016-04-06 07:43:24 SC Exchange Data | Using username 0 | 2016-04-06 07:43:24 SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 10047 | 2016-04-06 07:43:24 Mapping DYM16 to F.US.DDM16. Service code: cqg | 2016-04-06 07:43:24 SC Exchange Data | Starting real-time market data updates for: F.US.DDM16. ID: 2 | 2016-04-06 07:43:24 SC Exchange Data | Using username 0 | 2016-04-06 07:43:24 SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 443 | 2016-04-06 07:43:24 Intraday data recording state for symbol DYM16 is set to download 'Pending'. | 2016-04-06 07:43:24 Historical Intraday data request for DYM16 is discarded because a matching download is already pending and the new one is not for earlier data. | 2016-04-06 07:43:24 Mapping NQM16 to NQM16. Service code: cme | 2016-04-06 07:43:24 SC Exchange Data | Starting real-time market data updates for: NQM16. ID: 3 | 2016-04-06 07:43:24 Intraday data recording state for symbol NQM16 is set to download 'Pending'. | 2016-04-06 07:43:24 Historical Intraday data request for NQM16 is discarded because a matching download is already pending and the new one is not for earlier data. | 2016-04-06 07:43:24 SC DTC Data | Starting real-time market data updates for: TICK-NYSE. ID: 4 | 2016-04-06 07:43:24 SC DTC Data | Connecting to the server ds3.sierracharts.com. Port 10048 | 2016-04-06 07:43:24 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2016-04-06 07:43:24 Historical Intraday data request for TICK-NYSE is discarded because a matching download is already pending and the new one is not for earlier data. | 2016-04-06 07:43:24 Mapping E7M16 to E7M16. Service code: cme | 2016-04-06 07:43:24 SC Exchange Data | Starting real-time market data updates for: E7M16. ID: 5 | 2016-04-06 07:43:24 Intraday data recording state for symbol E7M16 is set to download 'Pending'. | 2016-04-06 07:43:24 Historical Intraday data request for E7M16 is discarded because a matching download is already pending and the new one is not for earlier data. | 2016-04-06 07:43:24 Mapping FXM16 to F.US.DSXM16. Service code: cqg | 2016-04-06 07:43:24 SC Exchange Data | Starting real-time market data updates for: F.US.DSXM16. ID: 6 | 2016-04-06 07:43:24 Intraday data recording state for symbol FXM16 is set to download 'Pending'. | 2016-04-06 07:43:24 Intraday data recording state for symbol SPY is set to download 'Pending'. | 2016-04-06 07:43:24 Mapping ESM16 to ESM16. Service code: cme | 2016-04-06 07:43:24 SC Exchange Data | Starting real-time market data updates for: ESM16. ID: 7 | 2016-04-06 07:43:24 Intraday data recording state for symbol ESM16 is set to download 'Pending'. | 2016-04-06 07:43:24 Historical Intraday data request for ESM16 is discarded because a matching download is already pending and the new one is not for earlier data. | 2016-04-06 07:43:24 SC DTC Data | Starting real-time market data updates for: NVOL-NYSE. ID: 8 | 2016-04-06 07:43:24 Historical Intraday data request for NVOL-NYSE is discarded because a matching download is in progress and the new one is not for earlier data. | 2016-04-06 07:43:24 Intraday data recording state for symbol NVOL-NYSE has been reset to 'Downloading'. | 2016-04-06 07:43:24 Mapping DIA to DIA. Service code: equities.us | 2016-04-06 07:43:24 SC Exchange Data | Starting real-time market data updates for: DIA. ID: 9 | 2016-04-06 07:43:24 Intraday data recording state for symbol DIA is set to download 'Pending'. | 2016-04-06 07:43:24 Historical Intraday data request for DIA is discarded because a matching download is already pending and the new one is not for earlier data. | 2016-04-06 07:43:24 SC DTC Data | Starting real-time market data updates for: ADR-NYSE. ID: 10 | 2016-04-06 07:43:24 Intraday data recording state for symbol ADR-NYSE is set to download 'Pending'. | 2016-04-06 07:43:24 Historical Intraday data request for ADR-NYSE is discarded because a matching download is already pending and the new one is not for earlier data. | 2016-04-06 07:43:24 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-04-06 07:43:24 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-04-06 07:43:25 HD Request # 7 | Requesting Intraday data. Start Date-Time: 2016-04-06 02:01:17. Record interval: 0. Symbol: NVOL-NYSE | 2016-04-06 07:43:25 Socket (8) | Connected. | 2016-04-06 07:43:25 SC Exchange Data | Connected to server. | 2016-04-06 07:43:25 SC Exchange Data | Sending logon request message. | 2016-04-06 07:43:25 Mapping HRM16 to F.US.DLM16. Service code: cqg | 2016-04-06 07:43:25 SC Exchange Data | Starting real-time market data updates for: F.US.DLM16. ID: 11 | 2016-04-06 07:43:25 Mapping HFM16 to F.US.DGM16. Service code: cqg | 2016-04-06 07:43:25 SC Exchange Data | Starting real-time market data updates for: F.US.DGM16. ID: 12 | 2016-04-06 07:43:25 Mapping GGM16 to F.US.DBM16. Service code: cqg | 2016-04-06 07:43:25 SC Exchange Data | Starting real-time market data updates for: F.US.DBM16. ID: 13 | 2016-04-06 07:43:25 Mapping IAM16 to IAM16. Service code: eurex | 2016-04-06 07:43:25 SC Exchange Data | Starting real-time market data updates for: IAM16. ID: 14 | 2016-04-06 07:43:25 Mapping ACM16 to ACM16. Service code: eurex | 2016-04-06 07:43:25 SC Exchange Data | Starting real-time market data updates for: ACM16. ID: 15 | 2016-04-06 07:43:25 Mapping AIM16 to AIM16. Service code: eurex | 2016-04-06 07:43:25 SC Exchange Data | Starting real-time market data updates for: AIM16. ID: 16 | 2016-04-06 07:43:25 Mapping DMM16 to DMM16. Service code: eurex | 2016-04-06 07:43:25 SC Exchange Data | Starting real-time market data updates for: DMM16. ID: 17 | 2016-04-06 07:43:25 Mapping DZM16 to DZM16. Service code: eurex | 2016-04-06 07:43:25 SC Exchange Data | Starting real-time market data updates for: DZM16. ID: 18 | 2016-04-06 07:43:25 Mapping FAM16 to FAM16. Service code: eurex | 2016-04-06 07:43:25 SC Exchange Data | Starting real-time market data updates for: FAM16. ID: 19 | 2016-04-06 07:43:25 Mapping FGM16 to FGM16. Service code: eurex | 2016-04-06 07:43:25 SC Exchange Data | Starting real-time market data updates for: FGM16. ID: 20 | 2016-04-06 07:43:25 Mapping FYM16 to FYM16. Service code: eurex | 2016-04-06 07:43:25 SC Exchange Data | Starting real-time market data updates for: FYM16. ID: 21 | 2016-04-06 07:43:25 Mapping PMM16 to PMM16. Service code: eurex | 2016-04-06 07:43:25 SC Exchange Data | Starting real-time market data updates for: PMM16. ID: 22 | 2016-04-06 07:43:25 Mapping QJM16 to QJM16. Service code: eurex | 2016-04-06 07:43:25 SC Exchange Data | Starting real-time market data updates for: QJM16. ID: 23 | 2016-04-06 07:43:25 Mapping S5M16 to S5M16. Service code: eurex | 2016-04-06 07:43:25 SC Exchange Data | Starting real-time market data updates for: S5M16. ID: 24 | 2016-04-06 07:43:25 SC DTC Data | Starting real-time market data updates for: USDX. ID: 25 | 2016-04-06 07:43:25 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2016-04-06 07:43:25 Socket (9) | Connected. | 2016-04-06 07:43:25 SC Exchange Data | Connected to server. | 2016-04-06 07:43:25 SC Exchange Data | Sending logon request message. | 2016-04-06 07:43:25 HD Request # 7 | Decompressing data. | 2016-04-06 07:43:25 HD Request # 7 | Receiving Intraday data for NVOL-NYSE starting at 2016-04-06 02:01:17 | 2016-04-06 07:43:25 HD Request # 7 | Re-requesting historical data for NVOL-NYSE to get the latest data since the download was started while not connected to primary service. | 2016-04-06 07:43:25 Socket (7) | Shutdown and closed. | 2016-04-06 07:43:25 The network socket for historical data has been closed. | 2016-04-06 07:43:25 HD Request # 7 | Received 1 record from 2016-04-06 02:01:17 to 2016-04-06 02:01:17 (0.0 seconds) and wrote 0 records for NVOL-NYSE | 2016-04-06 07:43:25 HD Request # 8 | Downloading Intraday chart data for NVOL-NYSE to the file NVOL-NYSE.scid. Service: statscalc | 2016-04-06 07:43:25 HD Request # 8 | Download start Date-Time: 2016-04-06 02:01:17.000 | 2016-04-06 07:43:25 HD Request # 8 | Using server: ds4.sierracharts.com port 10149 | 2016-04-06 07:43:25 SC Exchange Data | Server Name: SC Realtime Server. | 2016-04-06 07:43:25 SC Exchange Data | Server protocol version: 7. Client protocol version: 7 | 2016-04-06 07:43:25 SC Exchange Data | Successfully connected. | 2016-04-06 07:43:25 SC Exchange Data | Restarting real-time data updates for symbol: DIA -> DIA | 2016-04-06 07:43:25 SC Exchange Data | Restarting real-time data updates for symbol: SPY -> SPY | 2016-04-06 07:43:25 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2016-04-06 07:43:25 Socket (10) | Connected. | 2016-04-06 07:43:25 SC DTC Data | Connected to server. | 2016-04-06 07:43:25 SC DTC Data | Sending logon request message. | 2016-04-06 07:43:25 SC Exchange Data | Server Name: SC Realtime Server. | 2016-04-06 07:43:25 SC Exchange Data | Server protocol version: 7. Client protocol version: 7 | 2016-04-06 07:43:25 SC Exchange Data | Successfully connected. | 2016-04-06 07:43:25 SC Exchange Data | Restarting real-time data updates for symbol: ACM16 -> ACM16 | 2016-04-06 07:43:25 SC Exchange Data | Restarting real-time data updates for symbol: AIM16 -> AIM16 | 2016-04-06 07:43:25 SC Exchange Data | Restarting real-time data updates for symbol: DMM16 -> DMM16 | 2016-04-06 07:43:25 SC Exchange Data | Restarting real-time data updates for symbol: DYM16 -> F.US.DDM16 | 2016-04-06 07:43:25 SC Exchange Data | Restarting real-time data updates for symbol: DZM16 -> DZM16 | 2016-04-06 07:43:25 SC Exchange Data | Restarting real-time data updates for symbol: E7M16 -> E7M16 | 2016-04-06 07:43:25 SC Exchange Data | Restarting real-time data updates for symbol: ESM16 -> ESM16 | 2016-04-06 07:43:25 SC Exchange Data | Restarting real-time data updates for symbol: FAM16 -> FAM16 | 2016-04-06 07:43:25 SC Exchange Data | Restarting real-time data updates for symbol: FGM16 -> FGM16 | 2016-04-06 07:43:25 SC Exchange Data | Restarting real-time data updates for symbol: FXM16 -> F.US.DSXM16 | 2016-04-06 07:43:25 SC Exchange Data | Restarting real-time data updates for symbol: FYM16 -> FYM16 | 2016-04-06 07:43:25 SC Exchange Data | Restarting real-time data updates for symbol: GGM16 -> F.US.DBM16 | 2016-04-06 07:43:25 SC Exchange Data | Restarting real-time data updates for symbol: HFM16 -> F.US.DGM16 | 2016-04-06 07:43:25 SC Exchange Data | Restarting real-time data updates for symbol: HRM16 -> F.US.DLM16 | 2016-04-06 07:43:25 SC Exchange Data | Restarting real-time data updates for symbol: IAM16 -> IAM16 | 2016-04-06 07:43:25 SC Exchange Data | Restarting real-time data updates for symbol: NQM16 -> NQM16 | 2016-04-06 07:43:25 SC Exchange Data | Restarting real-time data updates for symbol: PMM16 -> PMM16 | 2016-04-06 07:43:25 SC Exchange Data | Restarting real-time data updates for symbol: QJM16 -> QJM16 | 2016-04-06 07:43:25 SC Exchange Data | Restarting real-time data updates for symbol: S5M16 -> S5M16 | 2016-04-06 07:43:25 Socket (11) | Connected. | 2016-04-06 07:43:25 HD Request # 8 | Sending historical data logon request message. | 2016-04-06 07:43:25 Symbol Error - DYM16 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2016-04-06 07:43:25 Symbol Error - FXM16 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2016-04-06 07:43:25 Symbol Error - GGM16 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2016-04-06 07:43:25 Symbol Error - HFM16 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2016-04-06 07:43:25 Symbol Error - HRM16 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2016-04-06 07:43:25 DIA [M] 1000 Trades #7 | VbP - 390 Minutes full recalculation. | 2016-04-06 07:43:25 HD Request # 8 | Requesting Intraday data. Start Date-Time: 2016-04-06 02:01:17. Record interval: 0. Symbol: NVOL-NYSE | 2016-04-06 07:43:26 SC DTC Data | Server Name: SC Real-Time Server. | 2016-04-06 07:43:26 SC DTC Data | Server protocol version: 7. Client protocol version: 7 | 2016-04-06 07:43:26 SC DTC Data | Successfully connected. | 2016-04-06 07:43:26 SC DTC Data | Restarting real-time data updates for symbol: ADR-NYSE | 2016-04-06 07:43:26 SC DTC Data | Restarting real-time data updates for symbol: NVOL-NYSE | 2016-04-06 07:43:26 SC DTC Data | Restarting real-time data updates for symbol: TICK-NYSE | 2016-04-06 07:43:26 SC DTC Data | Restarting real-time data updates for symbol: USDX | 2016-04-06 07:43:26 HD Request # 8 | Decompressing data. | 2016-04-06 07:43:26 HD Request # 8 | Receiving Intraday data for NVOL-NYSE starting at 2016-04-06 02:01:17 | 2016-04-06 07:43:26 Socket (11) | Shutdown and closed. | 2016-04-06 07:43:26 The network socket for historical data has been closed. | 2016-04-06 07:43:26 HD Request # 8 | Received 1 record from 2016-04-06 02:01:17 to 2016-04-06 02:01:17 (0.0 seconds) and wrote 0 records for NVOL-NYSE | 2016-04-06 07:43:26 HD Request # 8 | Intraday download COMPLETE for NVOL-NYSE. Completion time: 1s. Unique request ID: 5 | 2016-04-06 07:43:26 Removed historical data download ID 5 | 2016-04-06 07:43:26 Real-time Intraday chart data file updates started for NVOL-NYSE | 2016-04-06 07:43:26 HD Request # 9 | Downloading Intraday chart data for DIA to the file DIA.scid. Service: equities.us | 2016-04-06 07:43:26 HD Request # 9 | Download start Date-Time: 2016-04-05 23:37:37.000 | 2016-04-06 07:43:26 HD Request # 9 | Using server: scdf2.sierracharts.com port 10149 | 2016-04-06 07:43:26 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-04-06 07:43:26 Socket (12) | Connected. | 2016-04-06 07:43:26 HD Request # 9 | Sending historical data logon request message. | 2016-04-06 07:43:26 HD Request # 9 | Requesting Intraday data. Start Date-Time: 2016-04-05 23:37:37. Record interval: 0. Symbol: DIA | 2016-04-06 07:43:26 HD Request # 9 | Decompressing data. | 2016-04-06 07:43:26 HD Request # 9 | Receiving Intraday data for DIA starting at 2016-04-05 23:37:37 | 2016-04-06 07:43:26 Socket (12) | Shutdown and closed. | 2016-04-06 07:43:26 The network socket for historical data has been closed. | 2016-04-06 07:43:26 HD Request # 9 | Received 1 record from 2016-04-05 23:37:37 to 2016-04-05 23:37:37 (0.0 seconds) and wrote 0 records for DIA | 2016-04-06 07:43:26 HD Request # 9 | Intraday download COMPLETE for DIA. Completion time: 0s. Unique request ID: 6 | 2016-04-06 07:43:26 Removed historical data download ID 6 | 2016-04-06 07:43:26 Real-time Intraday chart data file updates started for DIA | 2016-04-06 07:43:26 HD Request # 10 | Downloading Intraday chart data for ADR-NYSE to the file ADR-NYSE.scid. Service: statscalc | 2016-04-06 07:43:26 HD Request # 10 | Download start Date-Time: 2016-04-06 02:01:17.000 | 2016-04-06 07:43:26 HD Request # 10 | Using server: ds5.sierracharts.com port 10149 | 2016-04-06 07:43:26 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2016-04-06 07:43:26 Socket (13) | Connected. | 2016-04-06 07:43:26 HD Request # 10 | Sending historical data logon request message. | 2016-04-06 07:43:26 HD Request # 10 | Requesting Intraday data. Start Date-Time: 2016-04-06 02:01:17. Record interval: 0. Symbol: ADR-NYSE | 2016-04-06 07:43:27 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-04-06 07:43:27 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-04-06 07:43:27 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-04-06 07:43:27 HD Request # 10 | Decompressing data. | 2016-04-06 07:43:27 HD Request # 10 | Receiving Intraday data for ADR-NYSE starting at 2016-04-06 02:01:17 | 2016-04-06 07:43:27 Socket (13) | Shutdown and closed. | 2016-04-06 07:43:27 The network socket for historical data has been closed. | 2016-04-06 07:43:27 HD Request # 10 | Received 1 record from 2016-04-06 02:01:17 to 2016-04-06 02:01:17 (0.0 seconds) and wrote 0 records for ADR-NYSE | 2016-04-06 07:43:27 HD Request # 10 | Intraday download COMPLETE for ADR-NYSE. Completion time: 1s. Unique request ID: 7 | 2016-04-06 07:43:27 Removed historical data download ID 7 | 2016-04-06 07:43:27 Real-time Intraday chart data file updates started for ADR-NYSE | 2016-04-06 07:43:27 HD Request # 11 | Downloading Intraday chart data for NQM16 to the file NQM16.scid. Service: cme | 2016-04-06 07:43:27 HD Request # 11 | Download start Date-Time: 2016-04-06 07:42:45.000 | 2016-04-06 07:43:27 HD Request # 11 | Using server: scdf1.sierracharts.com port 10149 | 2016-04-06 07:43:27 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-04-06 07:43:27 Socket (14) | Connected. | 2016-04-06 07:43:27 HD Request # 11 | Sending historical data logon request message. | 2016-04-06 07:43:27 HD Request # 11 | Requesting Intraday data. Start Date-Time: 2016-04-06 07:42:45. Record interval: 0. Symbol: NQM16 | 2016-04-06 07:43:27 HD Request # 11 | Decompressing data. | 2016-04-06 07:43:27 HD Request # 11 | Receiving Intraday data for NQM16 starting at 2016-04-06 07:42:45 | 2016-04-06 07:43:27 HD Request # 11 | Timestamp of first Intraday data file record written: 2016-04-06 07:43:10 | 2016-04-06 07:43:27 Socket (14) | Shutdown and closed. | 2016-04-06 07:43:27 The network socket for historical data has been closed. | 2016-04-06 07:43:27 HD Request # 11 | Received 3 records from 2016-04-06 07:42:45 to 2016-04-06 07:43:10 (25.0 seconds) and wrote 2 records for NQM16 | 2016-04-06 07:43:27 HD Request # 11 | Intraday download COMPLETE for NQM16. Completion time: 0s. Unique request ID: 9 | 2016-04-06 07:43:27 Removed historical data download ID 9 | 2016-04-06 07:43:27 Real-time Intraday chart data file updates started for NQM16 | 2016-04-06 07:43:27 HD Request # 12 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2016-04-06 07:43:27 HD Request # 12 | Download start Date-Time: 2016-04-05 21:05:00.000 | 2016-04-06 07:43:27 HD Request # 12 | Using server: ds3.sierracharts.com port 10149 | 2016-04-06 07:43:27 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2016-04-06 07:43:28 Socket (15) | Connected. | 2016-04-06 07:43:28 HD Request # 12 | Sending historical data logon request message. | 2016-04-06 07:43:28 HD Request # 12 | Requesting Intraday data. Start Date-Time: 2016-04-05 21:05:00. Record interval: 0. Symbol: TICK-NYSE | 2016-04-06 07:43:28 HD Request # 12 | Decompressing data. | 2016-04-06 07:43:28 HD Request # 12 | Receiving Intraday data for TICK-NYSE starting at 2016-04-05 21:05:00 | 2016-04-06 07:43:28 Socket (15) | Shutdown and closed. | 2016-04-06 07:43:28 The network socket for historical data has been closed. | 2016-04-06 07:43:28 HD Request # 12 | Received 1 record from 2016-04-05 21:05:00 to 2016-04-05 21:05:00 (0.0 seconds) and wrote 0 records for TICK-NYSE | 2016-04-06 07:43:28 HD Request # 12 | Intraday download COMPLETE for TICK-NYSE. Completion time: 0s. Unique request ID: 10 | 2016-04-06 07:43:28 Removed historical data download ID 10 | 2016-04-06 07:43:28 Real-time Intraday chart data file updates started for TICK-NYSE | 2016-04-06 07:43:28 HD Request # 13 | Downloading Intraday chart data for ESM16 to the file ESM16.scid. Service: cme | 2016-04-06 07:43:28 HD Request # 13 | Download start Date-Time: 2016-04-06 07:42:44.000 | 2016-04-06 07:43:28 HD Request # 13 | Using server: scdf2.sierracharts.com port 10149 | 2016-04-06 07:43:28 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-04-06 07:43:28 Socket (16) | Connected. | 2016-04-06 07:43:28 HD Request # 13 | Sending historical data logon request message. | 2016-04-06 07:43:28 HD Request # 13 | Requesting Intraday data. Start Date-Time: 2016-04-06 07:42:44. Record interval: 0. Symbol: ESM16 | 2016-04-06 07:43:28 HD Request # 13 | Decompressing data. | 2016-04-06 07:43:29 HD Request # 13 | Receiving Intraday data for ESM16 starting at 2016-04-06 07:42:44 | 2016-04-06 07:43:29 HD Request # 13 | Timestamp of first Intraday data file record written: 2016-04-06 07:42:56 | 2016-04-06 07:43:29 Socket (16) | Shutdown and closed. | 2016-04-06 07:43:29 The network socket for historical data has been closed. | 2016-04-06 07:43:29 HD Request # 13 | Received 46 records from 2016-04-06 07:42:44 to 2016-04-06 07:43:16 (32.0 seconds) and wrote 9 records for ESM16 | 2016-04-06 07:43:29 HD Request # 13 | Intraday download COMPLETE for ESM16. Completion time: 1s. Unique request ID: 11 | 2016-04-06 07:43:29 Removed historical data download ID 11 | 2016-04-06 07:43:29 Real-time Intraday chart data file updates started for ESM16 | 2016-04-06 07:43:29 HD Request # 14 | Downloading Intraday chart data for E7M16 to the file E7M16.scid. Service: cme | 2016-04-06 07:43:29 HD Request # 14 | Download start Date-Time: 2016-04-06 07:42:34.000 | 2016-04-06 07:43:29 HD Request # 14 | Using server: scdf1.sierracharts.com port 10149 | 2016-04-06 07:43:29 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-04-06 07:43:29 Socket (17) | Connected. | 2016-04-06 07:43:29 HD Request # 14 | Sending historical data logon request message. | 2016-04-06 07:43:29 HD Request # 14 | Requesting Intraday data. Start Date-Time: 2016-04-06 07:42:34. Record interval: 0. Symbol: E7M16 | 2016-04-06 07:43:29 Requesting market depth updates for: DYM16 if supported. | 2016-04-06 07:43:29 Requesting market depth updates for: E7M16 if supported. | 2016-04-06 07:43:29 Requesting market depth updates for: ESM16 if supported. | 2016-04-06 07:43:29 Requesting market depth updates for: FXM16 if supported. | 2016-04-06 07:43:29 Requesting market depth updates for: NQM16 if supported. | 2016-04-06 07:43:29 HD Request # 14 | Decompressing data. | 2016-04-06 07:43:29 HD Request # 14 | Receiving Intraday data for E7M16 starting at 2016-04-06 07:42:34 | 2016-04-06 07:43:29 Socket (17) | Shutdown and closed. | 2016-04-06 07:43:29 The network socket for historical data has been closed. | 2016-04-06 07:43:29 HD Request # 14 | Received 1 record from 2016-04-06 07:42:34 to 2016-04-06 07:42:34 (0.0 seconds) and wrote 0 records for E7M16 | 2016-04-06 07:43:29 HD Request # 14 | Intraday download COMPLETE for E7M16. Completion time: 0s. Unique request ID: 12 | 2016-04-06 07:43:29 Removed historical data download ID 12 | 2016-04-06 07:43:29 Real-time Intraday chart data file updates started for E7M16 | 2016-04-06 07:43:29 HD Request # 15 | Downloading Intraday chart data for DYM16 to the file DYM16.scid. Service: cqg | 2016-04-06 07:43:29 HD Request # 15 | Download start Date-Time: 2016-04-05 20:56:19.000 | 2016-04-06 07:43:29 HD Request # 15 | Using server: scdf2.sierracharts.com port 10149 | 2016-04-06 07:43:29 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-04-06 07:43:29 SC Exchange Data | Market Depth data has been rejected for symbol: DYM16. Data source does not support market depth. | 2016-04-06 07:43:29 SC Exchange Data | Market Depth data has been rejected for symbol: E7M16. Data source does not support market depth. | 2016-04-06 07:43:29 SC Exchange Data | Market Depth data has been rejected for symbol: ESM16. Data source does not support market depth. | 2016-04-06 07:43:29 SC Exchange Data | Market Depth data has been rejected for symbol: FXM16. Data source does not support market depth. | 2016-04-06 07:43:29 SC Exchange Data | Market Depth data has been rejected for symbol: NQM16. Data source does not support market depth. | 2016-04-06 07:43:29 Socket (18) | Connected. | 2016-04-06 07:43:29 HD Request # 15 | Sending historical data logon request message. | 2016-04-06 07:43:29 HD Request # 15 | Error downloading historical Intraday data for DYM16. Historical data logon error: Invalid/missing data for service code: cqg | 2016-04-06 07:43:29 Socket (18) | Shutdown and closed. | 2016-04-06 07:43:29 The network socket for historical data has been closed. | 2016-04-06 07:43:29 HD Request # 15 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for DYM16 | 2016-04-06 07:43:29 HD Request # 15 | Intraday download COMPLETE for DYM16. Completion time: 0s. Unique request ID: 13 | 2016-04-06 07:43:29 Removed historical data download ID 13 | 2016-04-06 07:43:29 Real-time Intraday chart data file updates started for DYM16 | 2016-04-06 07:43:29 HD Request # 16 | Downloading Intraday chart data for FXM16 to the file FXM16.scid. Service: cqg | 2016-04-06 07:43:29 HD Request # 16 | Download start Date-Time: 2016-04-05 20:47:36.000 | 2016-04-06 07:43:29 HD Request # 16 | Using server: scdf1.sierracharts.com port 10149 | 2016-04-06 07:43:29 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-04-06 07:43:29 Socket (19) | Connected. | 2016-04-06 07:43:30 HD Request # 16 | Sending historical data logon request message. | 2016-04-06 07:43:30 Socket (19) | Shutdown and closed. | 2016-04-06 07:43:30 The network socket for historical data has been closed. | 2016-04-06 07:43:30 HD Request # 16 | Error downloading historical Intraday data for FXM16. Historical data logon error: Invalid/missing data for service code: cqg | 2016-04-06 07:43:30 HD Request # 16 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FXM16 | 2016-04-06 07:43:30 HD Request # 16 | Intraday download COMPLETE for FXM16. Completion time: 0s. Unique request ID: 18 | 2016-04-06 07:43:30 Removed historical data download ID 18 | 2016-04-06 07:43:30 Real-time Intraday chart data file updates started for FXM16 | 2016-04-06 07:43:30 HD Request # 17 | Downloading Intraday chart data for SPY to the file SPY.scid. Service: equities.us | 2016-04-06 07:43:30 HD Request # 17 | Download start Date-Time: 2016-04-06 00:59:57.000 | 2016-04-06 07:43:30 HD Request # 17 | Using server: scdf2.sierracharts.com port 10149 | 2016-04-06 07:43:30 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2016-04-06 07:43:30 Socket (20) | Connected. | 2016-04-06 07:43:30 HD Request # 17 | Sending historical data logon request message. | 2016-04-06 07:43:30 HD Request # 17 | Requesting Intraday data. Start Date-Time: 2016-04-06 00:59:57. Record interval: 0. Symbol: SPY | 2016-04-06 07:43:30 HD Request # 17 | Decompressing data. | 2016-04-06 07:43:30 HD Request # 17 | Receiving Intraday data for SPY starting at 2016-04-06 00:59:57 | 2016-04-06 07:43:30 Socket (20) | Shutdown and closed. | 2016-04-06 07:43:30 The network socket for historical data has been closed. | 2016-04-06 07:43:30 HD Request # 17 | Received 5 records from 2016-04-06 00:59:57 to 2016-04-06 00:59:57 (0.0 seconds) and wrote 0 records for SPY | 2016-04-06 07:43:30 HD Request # 17 | Intraday download COMPLETE for SPY. Completion time: 0s. Unique request ID: 19 | 2016-04-06 07:43:30 Removed historical data download ID 19 | 2016-04-06 07:43:30 Real-time Intraday chart data file updates started for SPY | 2016-04-06 07:43:30 FXM16 [CB] [M] 120 Min #2 | VbP - 1 Weeks full recalculation. | 2016-04-06 07:43:33 DYM16 [CB] [M] 120 Min #11 | VbP - 1 Weeks full recalculation. | 2016-04-06 07:43:36 SPY [M] 10000 Trades #1 | VbP - 390 Minutes full recalculation. | 2016-04-06 07:44:04 HTTP connection to ds01.ddfplus.com:80 (4) | Closed. No error. | 2016-04-06 07:44:28 HTTP connection to ds01.ddfplus.com:80 (4) | Shutdown and closed. | 2016-04-06 07:44:28 ESM16 [CB] [M] 1000 Trades #12 | Volume By Price full recalculation. | 2016-04-06 07:44:44 The above has been sent to support. | 2016-04-06 07:45:00 * HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2016-04-06 07:45:00 HTTP connection to www.sierrachart.com:80 (21) | Connected. | 2016-04-06 07:45:00 Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart2\Data\MessageLogAnalysis.htm | 2016-04-06 07:45:00 HTTP connection to www.sierrachart.com:80 (21) | Closed. No error. | 2016-04-06 07:45:05 HTTP connection to www.sierrachart.com:80 (21) | Shutdown and closed. | 2016-04-06 07:45:05 |
| [2016-04-06 06:46:13] |
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OK this problem is completely unexpected. We know why it is occurring, just let us think about it a few minutes. The data feed is working on the server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-06 06:54:32] |
| DEA1 - Posts: 47 |
|
I'm getting 'unknown symbol' message when I try to update from server
|
| [2016-04-06 06:54:32] |
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This is now corrected. Follow the instructions here to update the Symbol Settings: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps Make sure you follow all of the steps including reconnecting to the data feed. The data feed should now work after those steps. We apologize for this. Some of the settings that we used on the server to patch in an alternate data feed, affected the client (user instance of Sierra Chart) in an unexpected way. Now we know why one particular user continue to have a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-06 06:56:29
|
| [2016-04-06 06:56:41] |
| DEA1 - Posts: 47 |
|
Should I do a full reset because an update from server is not working
|
| [2016-04-06 06:58:31] |
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Yes you can do a Full Reset but the Update should work. We just tested it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-06 06:58:45] |
| DEA1 - Posts: 47 |
|
Okay, exited and log on again and is now working. Thanks
|
| [2016-04-06 07:02:46] |
| enemyspy - Posts: 306 |
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Are we still only supposed to be getting top of book data on the Dom? If not are there additional steps I need to take to make the full depth work using IB? Date Time Of Last Edit: 2016-04-06 07:03:23
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| [2016-04-06 07:04:43] |
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You should be getting the full depth now. What is one of the symbols you are not getting depth for? Check to see that you see the full depth in File >> Open Market Depth Window. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-06 07:18:18] |
| enemyspy - Posts: 306 |
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DAX-201606-DTB-EUR-5 DAX-201606-DTB-EUR-25 |
| [2016-04-06 07:19:40] |
| enemyspy - Posts: 306 |
|
confirmed Market depth also only displaying top of book.Do I need to update the software?
|
| [2016-04-06 07:20:36] |
| Futurestrader77 - Posts: 126 |
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Now it works, I am getting level 2 quotes.
Date Time Of Last Edit: 2016-04-06 07:22:10
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| [2016-04-06 07:22:08] |
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Could you restart Sierra Chart and start a new Support Request about this. This thread is getting too long. Post a copy of the Message Log after opening the Market Depth window with File >> Open Market Depth window. We will also do some testing on our side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-06 07:25:26] |
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Actually we think we know what the problem is with market depth. We are checking on something now. Please wait. As a temporary solution, select File >> Disconnect and File >> Connect to Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-06 07:28:39] |
| User186889 - Posts: 53 |
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GGM 16 (EUREX - Bund) still not working for me - frozen since 8:06
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| [2016-04-06 07:29:35] |
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Market depth problem is now fixed. You should be getting it now. Confirm. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-06 07:30:19] |
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GGM 16 (EUREX - Bund) still not working for me - frozen since 8:06
Provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-06 07:32:09] |
| User186889 - Posts: 53 |
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OK Now - I rebooted and then Downloaded new version of SC - Bit annoying though, that's 2 days good moves I've lost because of feed dropout on Eurex via Barcharts.com
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| [2016-04-06 07:35:48] |
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Yes we apologize for this. Today's issue was a side effect of changes we made to solve yesterday's issue. Really we were very disappointed in Barchart about this yesterday. They did not even solve the problem until 830a.m. US central time. If they promptly took care of it yesterday, which appeared to be something very simple this would all have been avoided. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-07 06:07:03] |
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We are monitoring the EUREX data feed and it is it up. If there are any issues please let us know promptly. But we do not expect any. We would like to let you know that we are keeping the additional levels of depth on one of our servers for the time being. However for the FESX the additional levels are available on both servers. Today we finalized the changes to make patching in a backup data feed very simple and eliminate the complications that we had the second day. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-07 06:22:10] |
| User680113 - Posts: 17 |
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it s working thank you |
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