Support Board
Date/Time: Fri, 27 Dec 2024 16:39:33 +0000
Post From: Notice: Sierra Chart Exchange Data Feed EUREX Data Feed is Down (Resolved)
| [2016-04-06 06:54:32] |
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This is now corrected. Follow the instructions here to update the Symbol Settings: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps Make sure you follow all of the steps including reconnecting to the data feed. The data feed should now work after those steps. We apologize for this. Some of the settings that we used on the server to patch in an alternate data feed, affected the client (user instance of Sierra Chart) in an unexpected way. Now we know why one particular user continue to have a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-06 06:56:29
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