Support Board
Date/Time: Fri, 27 Dec 2024 16:19:30 +0000
Post From: Notice: Sierra Chart Exchange Data Feed EUREX Data Feed is Down (Resolved)
| [2016-04-06 07:35:48] |
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Yes we apologize for this. Today's issue was a side effect of changes we made to solve yesterday's issue. Really we were very disappointed in Barchart about this yesterday. They did not even solve the problem until 830a.m. US central time. If they promptly took care of it yesterday, which appeared to be something very simple this would all have been avoided. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |