Support Board
Date/Time: Mon, 23 Dec 2024 04:57:19 +0000
connection
View Count: 871
| [2015-09-14 14:21:32] |
| User298588 - Posts: 19 |
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hi i just subscribed to package 3 ,, i try to connect,, i keep getting reconnecting yellow prompt.. i am not gettin the real time market statistics thank you |
| [2015-09-14 16:35:36] |
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Provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support |
| [2015-09-15 07:57:30] |
| User298588 - Posts: 19 |
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Software version: 1296 | 2015-09-15 03:54:50 Uses New Spreadsheets | 2015-09-15 03:54:50 Usage end date: 2015-10-13 | 2015-09-15 03:54:50 Enabled for: Advanced Features. | 2015-09-15 03:54:50 Enabled for: Sierra Chart Historical Data Service. | 2015-09-15 03:54:50 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-09-15 03:54:50 Current selected Data/Trading service: Rithmic Trading | 2015-09-15 03:54:50 Chart Update Interval: 500 | 2015-09-15 03:54:50 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-09-15 03:54:50 2015-09-15 03:54:50 Local computer time | 2015-09-15 03:54:50 2015-09-15 07:54:50 Local computer time in UTC | 2015-09-15 03:54:50 2015-09-15 03:54:50 Local computer time in SC Time Zone | 2015-09-15 03:54:50 2015-09-15 07:54:50 Server time in UTC | 2015-09-15 03:54:50 Local computer UTC time and Server UTC time difference: 1 seconds. | 2015-09-15 03:54:50 Program path: C:\SierraChart\ | 2015-09-15 03:54:50 Data Files path: C:\SierraChart\Data\ | 2015-09-15 03:54:50 OS Version Number: 6.1 | 2015-09-15 03:54:50 Locale Information: C | 2015-09-15 03:54:50 Checking for new symbol settings for rim | 2015-09-15 03:54:50 Symbol settings are up-to-date for rim | 2015-09-15 03:54:51 Rithmic Trading | Port for executable: 49764 | 2015-09-15 03:54:55 Listening socket (568), port 49764 | Closed. | 2015-09-15 03:54:55 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-09-15 03:54:55 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49764 | 2015-09-15 03:54:57 Socket (4) | Connected. | 2015-09-15 03:54:57 Rithmic Trading | Connected to server. | 2015-09-15 03:54:57 Rithmic Trading | Sending logon request message. | 2015-09-15 03:54:57 Rithmic Trading | Starting the connection process to data and trading service. | 2015-09-15 03:54:57 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-09-15 03:54:57 Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-09-15 03:54:57 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-09-15 03:55:02 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-09-15 03:55:02 Rithmic Trading | Server Name: DTC Bridge. | 2015-09-15 03:55:02 Rithmic Trading | Server protocol version: 7. Client protocol version: 7. There is a protocol match. | 2015-09-15 03:55:02 Rithmic Trading | Logon error from server | 2015-09-15 03:55:02 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:02 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:02 Socket (4) | Shutdown and closed. | 2015-09-15 03:55:02 Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:02 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:02 Rithmic Trading | Bridge process is still running. | 2015-09-15 03:55:04 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49764 | 2015-09-15 03:55:06 Socket (5) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝，无法连接。 | 2015-09-15 03:55:07 Socket (5) | Shutdown and closed. | 2015-09-15 03:55:07 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:07 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:07 Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:07 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:07 Rithmic Trading | Bridge process is still running. | 2015-09-15 03:55:09 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49764 | 2015-09-15 03:55:11 Socket (6) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝，无法连接。 | 2015-09-15 03:55:13 Socket (6) | Shutdown and closed. | 2015-09-15 03:55:13 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:13 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:13 Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:13 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:13 Rithmic Trading | Bridge process is still running. | 2015-09-15 03:55:15 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49764 | 2015-09-15 03:55:17 Socket (7) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝，无法连接。 | 2015-09-15 03:55:18 Socket (7) | Shutdown and closed. | 2015-09-15 03:55:18 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:18 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:18 Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:18 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:18 Rithmic Trading | Bridge process is still running. | 2015-09-15 03:55:20 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49764 | 2015-09-15 03:55:22 Socket (8) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝，无法连接。 | 2015-09-15 03:55:23 Socket (8) | Shutdown and closed. | 2015-09-15 03:55:23 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:23 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:23 Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:23 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:23 Rithmic Trading | Bridge process is still running. | 2015-09-15 03:55:25 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49764 | 2015-09-15 03:55:27 Socket (9) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝，无法连接。 | 2015-09-15 03:55:28 Socket (9) | Shutdown and closed. | 2015-09-15 03:55:28 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:28 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:28 Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:28 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:28 Rithmic Trading | Port for executable: 49785 | 2015-09-15 03:55:30 Listening socket (548), port 49785 | Closed. | 2015-09-15 03:55:30 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-09-15 03:55:30 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49785 | 2015-09-15 03:55:32 Socket (10) | Connected. | 2015-09-15 03:55:32 Rithmic Trading | Connected to server. | 2015-09-15 03:55:32 Rithmic Trading | Sending logon request message. | 2015-09-15 03:55:32 Rithmic Trading | Starting the connection process to data and trading service. | 2015-09-15 03:55:32 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-09-15 03:55:32 Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-09-15 03:55:32 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-09-15 03:55:37 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-09-15 03:55:37 Rithmic Trading | Server Name: DTC Bridge. | 2015-09-15 03:55:37 Rithmic Trading | Server protocol version: 7. Client protocol version: 7. There is a protocol match. | 2015-09-15 03:55:38 Rithmic Trading | Logon error from server | 2015-09-15 03:55:38 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:38 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:38 Socket (10) | Shutdown and closed. | 2015-09-15 03:55:38 Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:38 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:38 Rithmic Trading | Bridge process is still running. | 2015-09-15 03:55:40 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49785 | 2015-09-15 03:55:42 Socket (11) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝，无法连接。 | 2015-09-15 03:55:43 Socket (11) | Shutdown and closed. | 2015-09-15 03:55:43 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:43 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:43 Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:43 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:43 Rithmic Trading | Bridge process is still running. | 2015-09-15 03:55:45 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49785 | 2015-09-15 03:55:47 Socket (12) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝，无法连接。 | 2015-09-15 03:55:48 Socket (12) | Shutdown and closed. | 2015-09-15 03:55:48 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:48 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:48 Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:48 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:48 Rithmic Trading | Bridge process is still running. | 2015-09-15 03:55:50 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49785 | 2015-09-15 03:55:52 Socket (13) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝，无法连接。 | 2015-09-15 03:55:53 Socket (13) | Shutdown and closed. | 2015-09-15 03:55:53 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:53 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:53 Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:53 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:53 Rithmic Trading | Bridge process is still running. | 2015-09-15 03:55:55 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49785 | 2015-09-15 03:55:57 Socket (14) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝，无法连接。 | 2015-09-15 03:55:58 Socket (14) | Shutdown and closed. | 2015-09-15 03:55:58 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:58 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:58 Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:58 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:58 Rithmic Trading | Bridge process is still running. | 2015-09-15 03:56:00 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49785 | 2015-09-15 03:56:02 Socket (15) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝，无法连接。 | 2015-09-15 03:56:03 Socket (15) | Shutdown and closed. | 2015-09-15 03:56:03 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:56:03 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:56:03 Rithmic Trading | Disconnected from the server. | 2015-09-15 03:56:03 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:56:03 Rithmic Trading | Port for executable: 49804 | 2015-09-15 03:56:05 Listening socket (568), port 49804 | Closed. | 2015-09-15 03:56:05 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-09-15 03:56:05 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49804 | 2015-09-15 03:56:07 Socket (16) | Connected. | 2015-09-15 03:56:07 Rithmic Trading | Connected to server. | 2015-09-15 03:56:07 Rithmic Trading | Sending logon request message. | 2015-09-15 03:56:07 Rithmic Trading | Starting the connection process to data and trading service. | 2015-09-15 03:56:07 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-09-15 03:56:07 Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-09-15 03:56:07 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-09-15 03:56:13 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-09-15 03:56:14 Rithmic Trading | Server Name: DTC Bridge. | 2015-09-15 03:56:14 Rithmic Trading | Server protocol version: 7. Client protocol version: 7. There is a protocol match. | 2015-09-15 03:56:14 Rithmic Trading | Logon error from server | 2015-09-15 03:56:14 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:56:14 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:56:14 Socket (16) | Shutdown and closed. | 2015-09-15 03:56:14 Rithmic Trading | Disconnected from the server. | 2015-09-15 03:56:14 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:56:14 Rithmic Trading | Bridge process is still running. | 2015-09-15 03:56:16 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49804 | 2015-09-15 03:56:18 Socket (17) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝，无法连接。 | 2015-09-15 03:56:19 Socket (17) | Shutdown and closed. | 2015-09-15 03:56:19 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:56:19 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:56:19 Rithmic Trading | Disconnected from the server. | 2015-09-15 03:56:19 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:56:19 Rithmic Trading | Bridge process is still running. | 2015-09-15 03:56:21 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49804 | 2015-09-15 03:56:23 Socket (18) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝，无法连接。 | 2015-09-15 03:56:24 Socket (18) | Shutdown and closed. | 2015-09-15 03:56:24 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:56:24 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:56:24 Rithmic Trading | Disconnected from the server. | 2015-09-15 03:56:24 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:56:24 Rithmic Trading | Bridge process is still running. | 2015-09-15 03:56:26 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49804 | 2015-09-15 03:56:28 Socket (19) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝，无法连接。 | 2015-09-15 03:56:29 Socket (19) | Shutdown and closed. | 2015-09-15 03:56:29 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:56:29 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:56:29 Rithmic Trading | Disconnected from the server. | 2015-09-15 03:56:29 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:56:29 Rithmic Trading | Bridge process is still running. | 2015-09-15 03:56:31 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49804 | 2015-09-15 03:56:33 Socket (20) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝，无法连接。 | 2015-09-15 03:56:34 Socket (20) | Shutdown and closed. | 2015-09-15 03:56:34 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:56:34 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:56:34 Rithmic Trading | Disconnected from the server. | 2015-09-15 03:56:34 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:56:34 Rithmic Trading | Bridge process is still running. | 2015-09-15 03:56:36 |
| [2015-09-15 08:56:11] |
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To access the Sierra Chart market statistics data feed, follow the instructions here: Sierra Chart Market Statistics We see you are also trying to connect to Rithmic and encountering this error: Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-09-15 03:55:02
For help with the permission denied error from Rithmic, refer to step 17 here: Rithmic Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-15 13:38:45] |
| User298588 - Posts: 19 |
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i am still unable to receive live market stats,, i could only receive yesterday data. i will contact my broker on rithmic connection.. Software version: 1296 | 2015-09-15 05:59:58 Uses New Spreadsheets | 2015-09-15 05:59:58 Usage end date: 2015-10-13 | 2015-09-15 05:59:58 Enabled for: Advanced Features. | 2015-09-15 05:59:58 Enabled for: Sierra Chart Historical Data Service. | 2015-09-15 05:59:58 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-09-15 05:59:58 Current selected Data/Trading service: Rithmic Trading | 2015-09-15 05:59:58 Chart Update Interval: 500 | 2015-09-15 05:59:58 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-09-15 05:59:58 2015-09-15 05:59:58 Local computer time | 2015-09-15 05:59:58 2015-09-15 09:59:58 Local computer time in UTC | 2015-09-15 05:59:58 2015-09-15 05:59:58 Local computer time in SC Time Zone | 2015-09-15 05:59:58 2015-09-15 09:59:58 Server time in UTC | 2015-09-15 05:59:58 Local computer UTC time and Server UTC time difference: 1 seconds. | 2015-09-15 05:59:58 Program path: C:\SierraChart\ | 2015-09-15 05:59:58 Data Files path: C:\SierraChart\Data\ | 2015-09-15 05:59:58 OS Version Number: 6.1 | 2015-09-15 05:59:58 Locale Information: C | 2015-09-15 05:59:58 Checking for new symbol settings for rim | 2015-09-15 05:59:58 Symbol settings are up-to-date for rim | 2015-09-15 05:59:59 Rithmic Trading | Port for executable: 49178 | 2015-09-15 06:00:03 Listening socket (568), port 49178 | Closed. | 2015-09-15 06:00:03 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-09-15 06:00:03 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49178 | 2015-09-15 06:00:05 Socket (4) | Connected. | 2015-09-15 06:00:05 Rithmic Trading | Connected to server. | 2015-09-15 06:00:05 Rithmic Trading | Sending logon request message. | 2015-09-15 06:00:05 Rithmic Trading | Starting the connection process to data and trading service. | 2015-09-15 06:00:05 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-09-15 06:00:05 Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-09-15 06:00:05 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-09-15 06:00:11 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-09-15 06:00:12 Rithmic Trading | Server Name: DTC Bridge. | 2015-09-15 06:00:12 Rithmic Trading | Server protocol version: 7. Client protocol version: 7. There is a protocol match. | 2015-09-15 06:00:12 Rithmic Trading | Logon error from server | 2015-09-15 06:00:12 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 06:00:12 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 06:00:12 Socket (4) | Shutdown and closed. | 2015-09-15 06:00:12 Rithmic Trading | Disconnected from the server. | 2015-09-15 06:00:12 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 06:00:12 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TF.20151200.ICE_IN.scid | 2015-09-15 06:00:16 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TF.20151200.ICE_IN.scid | 2015-09-15 06:00:16 Chart #8 has tagged chart #3 for full recalculation. Chartbook: 2.cht | 2015-09-15 06:00:16 Chart #8 has tagged chart #3 for full recalculation. Chartbook: 2.cht | 2015-09-15 06:00:16 Chart #12 has tagged chart #4 for full recalculation. Chartbook: 2.cht | 2015-09-15 06:00:16 Chart #12 has tagged chart #4 for full recalculation. Chartbook: 2.cht | 2015-09-15 06:00:16 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TF.20151200.ICE_IN.scid | 2015-09-15 06:00:16 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TF.20151200.ICE_IN.scid | 2015-09-15 06:00:16 Chart #11 has tagged chart #10 for full recalculation. Chartbook: 2.cht | 2015-09-15 06:00:16 Chart #11 has tagged chart #10 for full recalculation. Chartbook: 2.cht | 2015-09-15 06:00:16 Rithmic Trading | Bridge process is still running. | 2015-09-15 06:00:16 Intraday data recording state for symbol DECL-TF is set to download 'Pending'. | 2015-09-15 06:00:16 Chart #3 is performing a full recalculation because it has been tagged. Chartbook: 2.cht | 2015-09-15 06:00:16 HD Request # 2 | Downloading Intraday chart data for DECL-TF to the file DECL-TF.scid. Service: statscalc | 2015-09-15 06:00:16 HD Request # 2 | Download start Date-Time: 2015-09-14 19:59:58.000 | 2015-09-15 06:00:16 HD Request # 2 | Using server: ds5.sierracharts.com port 10149 | 2015-09-15 06:00:16 Intraday data recording state for symbol NTCK-TF is set to download 'Pending'. | 2015-09-15 06:00:16 Chart #4 is performing a full recalculation because it has been tagged. Chartbook: 2.cht | 2015-09-15 06:00:16 Intraday data recording state for symbol TICK-TF is set to download 'Pending'. | 2015-09-15 06:00:16 Intraday data recording state for symbol ADV-TF is set to download 'Pending'. | 2015-09-15 06:00:16 Intraday data recording state for symbol UTCK-TF is set to download 'Pending'. | 2015-09-15 06:00:16 Chart #10 is performing a full recalculation because it has been tagged. Chartbook: 2.cht | 2015-09-15 06:00:16 Circular chart reference detected. Charts: 11, 10. Chartbook: 2.cht. | 2015-09-15 06:00:16 Intraday data recording state for symbol DTCK-TF is set to download 'Pending'. | 2015-09-15 06:00:16 Intraday data recording state for symbol DVOL-TF is set to download 'Pending'. | 2015-09-15 06:00:16 Intraday data recording state for symbol UVOL-TF is set to download 'Pending'. | 2015-09-15 06:00:16 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-09-15 06:00:17 Socket (5) | Connected. | 2015-09-15 06:00:17 HD Request # 2 | Sending historical data logon request message. | 2015-09-15 06:00:17 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49178 | 2015-09-15 06:00:18 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2015-09-14 19:59:58. Record interval: 1. Symbol: DECL-TF | 2015-09-15 06:00:18 HD Request # 2 | Decompressing data. | 2015-09-15 06:00:19 HD Request # 2 | Receiving Intraday data for DECL-TF starting at 2015-09-14 19:59:58 | 2015-09-15 06:00:19 HD Request # 2 | Timestamp of first Intraday data file record written: 2015-09-14 19:59:58 | 2015-09-15 06:00:19 Socket (5) | Shutdown and closed. | 2015-09-15 06:00:19 HD Request # 2 | Historical data for DECL-TF is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-09-15 06:00:19 The network socket for historical data has been closed. | 2015-09-15 06:00:19 HD Request # 2 | Received 409 records from 2015-09-14 19:59:58 to 2015-09-15 06:00:07 (10.0 hours) and wrote 409 records for DECL-TF | 2015-09-15 06:00:19 HD Request # 2 | Intraday download COMPLETE for DECL-TF. Completion time: 3s. Unique request ID: 1 | 2015-09-15 06:00:19 Removed historical data download ID 1 | 2015-09-15 06:00:19 HD Request # 3 | Downloading Intraday chart data for NTCK-TF to the file NTCK-TF.scid. Service: statscalc | 2015-09-15 06:00:19 HD Request # 3 | Download start Date-Time: 2015-09-14 19:59:58.000 | 2015-09-15 06:00:19 HD Request # 3 | Using server: ds3.sierracharts.com port 10149 | 2015-09-15 06:00:19 Socket (6) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝，无法连接。 | 2015-09-15 06:00:19 Socket (6) | Shutdown and closed. | 2015-09-15 06:00:19 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 06:00:19 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 06:00:19 Rithmic Trading | Disconnected from the server. | 2015-09-15 06:00:19 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 06:00:19 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-09-15 06:00:19 Socket (7) | Connected. | 2015-09-15 06:00:19 HD Request # 3 | Sending historical data logon request message. | 2015-09-15 06:00:19 HD Request # 3 | Requesting Intraday data. Start Date-Time: 2015-09-14 19:59:58. Record interval: 1. Symbol: NTCK-TF | 2015-09-15 06:00:20 HD Request # 3 | Decompressing data. | 2015-09-15 06:00:21 HD Request # 3 | Receiving Intraday data for NTCK-TF starting at 2015-09-14 19:59:58 | 2015-09-15 06:00:21 HD Request # 3 | Timestamp of first Intraday data file record written: 2015-09-14 19:59:58 | 2015-09-15 06:00:21 Rithmic Trading | Bridge process is still running. | 2015-09-15 06:00:21 Socket (7) | Shutdown and closed. | 2015-09-15 06:00:21 The network socket for historical data has been closed. | 2015-09-15 06:00:21 HD Request # 3 | Historical data for NTCK-TF is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-09-15 06:00:21 HD Request # 3 | Received 412 records from 2015-09-14 19:59:58 to 2015-09-15 06:00:21 (10.0 hours) and wrote 412 records for NTCK-TF | 2015-09-15 06:00:21 HD Request # 3 | Intraday download COMPLETE for NTCK-TF. Completion time: 2s. Unique request ID: 2 | 2015-09-15 06:00:21 Removed historical data download ID 2 | 2015-09-15 06:00:21 HD Request # 4 | Downloading Intraday chart data for TICK-TF to the file TICK-TF.scid. Service: statscalc | 2015-09-15 06:00:21 HD Request # 4 | Download start Date-Time: 2015-09-14 16:05:00.000 | 2015-09-15 06:00:21 HD Request # 4 | Using server: ds4.sierracharts.com port 10149 | 2015-09-15 06:00:21 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-09-15 06:00:21 Socket (8) | Connected. | 2015-09-15 06:00:21 HD Request # 4 | Sending historical data logon request message. | 2015-09-15 06:00:21 HD Request # 4 | Requesting Intraday data. Start Date-Time: 2015-09-14 16:05:00. Record interval: 1. Symbol: TICK-TF | 2015-09-15 06:00:22 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49178 | 2015-09-15 06:00:23 HD Request # 4 | Decompressing data. | 2015-09-15 06:00:23 HD Request # 4 | Receiving Intraday data for TICK-TF starting at 2015-09-14 16:05:00 | 2015-09-15 06:00:23 HD Request # 4 | Timestamp of first Intraday data file record written: 2015-09-14 16:05:00 | 2015-09-15 06:00:23 Socket (8) | Shutdown and closed. | 2015-09-15 06:00:23 The network socket for historical data has been closed. | 2015-09-15 06:00:23 HD Request # 4 | Historical data for TICK-TF is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-09-15 06:00:23 HD Request # 4 | Received 1 record from 2015-09-14 16:05:00 to 2015-09-14 16:05:00 (0.0 seconds) and wrote 1 record for TICK-TF | 2015-09-15 06:00:23 HD Request # 4 | Intraday download COMPLETE for TICK-TF. Completion time: 2s. Unique request ID: 3 | 2015-09-15 06:00:23 Removed historical data download ID 3 | 2015-09-15 06:00:23 HD Request # 5 | Downloading Intraday chart data for ADV-TF to the file ADV-TF.scid. Service: statscalc | 2015-09-15 06:00:23 HD Request # 5 | Download start Date-Time: 2015-09-14 19:59:58.000 | 2015-09-15 06:00:23 HD Request # 5 | Using server: ds5.sierracharts.com port 10149 | 2015-09-15 06:00:23 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-09-15 06:00:23 Socket (10) | Connected. | 2015-09-15 06:00:23 HD Request # 5 | Sending historical data logon request message. | 2015-09-15 06:00:23 HD Request # 5 | Requesting Intraday data. Start Date-Time: 2015-09-14 19:59:58. Record interval: 1. Symbol: ADV-TF | 2015-09-15 06:00:24 Socket (9) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝，无法连接。 | 2015-09-15 06:00:24 Socket (9) | Shutdown and closed. | 2015-09-15 06:00:24 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 06:00:24 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 06:00:24 Rithmic Trading | Disconnected from the server. | 2015-09-15 06:00:24 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 06:00:24 HD Request # 5 | Decompressing data. | 2015-09-15 06:00:25 HD Request # 5 | Receiving Intraday data for ADV-TF starting at 2015-09-14 19:59:58 | 2015-09-15 06:00:25 HD Request # 5 | Timestamp of first Intraday data file record written: 2015-09-14 19:59:58 | 2015-09-15 06:00:25 HD Request # 5 | Historical data for ADV-TF is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-09-15 06:00:25 Socket (10) | Shutdown and closed. | 2015-09-15 06:00:25 The network socket for historical data has been closed. | 2015-09-15 06:00:25 HD Request # 5 | Received 413 records from 2015-09-14 19:59:58 to 2015-09-15 06:00:22 (10.0 hours) and wrote 413 records for ADV-TF | 2015-09-15 06:00:25 HD Request # 5 | Intraday download COMPLETE for ADV-TF. Completion time: 2s. Unique request ID: 4 | 2015-09-15 06:00:25 Removed historical data download ID 4 | 2015-09-15 06:00:25 HD Request # 6 | Downloading Intraday chart data for UTCK-TF to the file UTCK-TF.scid. Service: statscalc | 2015-09-15 06:00:25 HD Request # 6 | Download start Date-Time: 2015-09-14 19:59:58.000 | 2015-09-15 06:00:25 HD Request # 6 | Using server: ds3.sierracharts.com port 10149 | 2015-09-15 06:00:25 Chart #8 has tagged chart #3 for full recalculation. Chartbook: 2.cht | 2015-09-15 06:00:25 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-09-15 06:00:25 Socket (11) | Connected. | 2015-09-15 06:00:25 HD Request # 6 | Sending historical data logon request message. | 2015-09-15 06:00:25 Chart #3 is performing a full recalculation because it has been tagged. Chartbook: 2.cht | 2015-09-15 06:00:25 Chart #12 has tagged chart #4 for full recalculation. Chartbook: 2.cht | 2015-09-15 06:00:25 HD Request # 6 | Requesting Intraday data. Start Date-Time: 2015-09-14 19:59:58. Record interval: 1. Symbol: UTCK-TF | 2015-09-15 06:00:25 Chart #4 is performing a full recalculation because it has been tagged. Chartbook: 2.cht | 2015-09-15 06:00:25 HD Request # 6 | Decompressing data. | 2015-09-15 06:00:26 HD Request # 6 | Receiving Intraday data for UTCK-TF starting at 2015-09-14 19:59:58 | 2015-09-15 06:00:26 HD Request # 6 | Timestamp of first Intraday data file record written: 2015-09-14 19:59:58 | 2015-09-15 06:00:26 Socket (11) | Shutdown and closed. | 2015-09-15 06:00:26 The network socket for historical data has been closed. | 2015-09-15 06:00:26 HD Request # 6 | Historical data for UTCK-TF is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-09-15 06:00:26 HD Request # 6 | Received 413 records from 2015-09-14 19:59:58 to 2015-09-15 06:00:22 (10.0 hours) and wrote 413 records for UTCK-TF | 2015-09-15 06:00:26 HD Request # 6 | Intraday download COMPLETE for UTCK-TF. Completion time: 1s. Unique request ID: 5 | 2015-09-15 06:00:26 Removed historical data download ID 5 | 2015-09-15 06:00:26 HD Request # 7 | Downloading Intraday chart data for DTCK-TF to the file DTCK-TF.scid. Service: statscalc | 2015-09-15 06:00:26 HD Request # 7 | Download start Date-Time: 2015-09-14 19:59:58.000 | 2015-09-15 06:00:26 HD Request # 7 | Using server: ds4.sierracharts.com port 10149 | 2015-09-15 06:00:26 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-09-15 06:00:26 Socket (12) | Connected. | 2015-09-15 06:00:26 HD Request # 7 | Sending historical data logon request message. | 2015-09-15 06:00:26 Rithmic Trading | Bridge process is still running. | 2015-09-15 06:00:26 Chart #10 has tagged chart #11 for full recalculation. Chartbook: 2.cht | 2015-09-15 06:00:26 Chart #11 is performing a full recalculation because it has been tagged. Chartbook: 2.cht | 2015-09-15 06:00:26 Circular chart reference detected. Charts: 10, 11. Chartbook: 2.cht. | 2015-09-15 06:00:26 HD Request # 7 | Requesting Intraday data. Start Date-Time: 2015-09-14 19:59:58. Record interval: 1. Symbol: DTCK-TF | 2015-09-15 06:00:26 HD Request # 7 | Decompressing data. | 2015-09-15 06:00:27 HD Request # 7 | Receiving Intraday data for DTCK-TF starting at 2015-09-14 19:59:58 | 2015-09-15 06:00:27 HD Request # 7 | Timestamp of first Intraday data file record written: 2015-09-14 19:59:58 | 2015-09-15 06:00:27 HD Request # 7 | Historical data for DTCK-TF is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-09-15 06:00:27 Socket (12) | Shutdown and closed. | 2015-09-15 06:00:27 The network socket for historical data has been closed. | 2015-09-15 06:00:27 HD Request # 7 | Received 413 records from 2015-09-14 19:59:58 to 2015-09-15 06:00:22 (10.0 hours) and wrote 413 records for DTCK-TF | 2015-09-15 06:00:27 HD Request # 7 | Intraday download COMPLETE for DTCK-TF. Completion time: 0s. Unique request ID: 6 | 2015-09-15 06:00:27 Removed historical data download ID 6 | 2015-09-15 06:00:27 HD Request # 8 | Downloading Intraday chart data for DVOL-TF to the file DVOL-TF.scid. Service: statscalc | 2015-09-15 06:00:27 HD Request # 8 | Download start Date-Time: 2015-09-14 19:59:58.000 | 2015-09-15 06:00:27 HD Request # 8 | Using server: ds5.sierracharts.com port 10149 | 2015-09-15 06:00:27 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-09-15 06:00:27 Socket (13) | Connected. | 2015-09-15 06:00:27 HD Request # 8 | Sending historical data logon request message. | 2015-09-15 06:00:27 Chart #11 has tagged chart #10 for full recalculation. Chartbook: 2.cht | 2015-09-15 06:00:27 Chart #10 is performing a full recalculation because it has been tagged. Chartbook: 2.cht | 2015-09-15 06:00:28 Circular chart reference detected. Charts: 11, 10. Chartbook: 2.cht. | 2015-09-15 06:00:28 HD Request # 8 | Requesting Intraday data. Start Date-Time: 2015-09-14 19:59:58. Record interval: 1. Symbol: DVOL-TF | 2015-09-15 06:00:28 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49178 | 2015-09-15 06:00:28 HD Request # 8 | Decompressing data. | 2015-09-15 06:00:28 HD Request # 8 | Receiving Intraday data for DVOL-TF starting at 2015-09-14 19:59:58 | 2015-09-15 06:00:28 HD Request # 8 | Timestamp of first Intraday data file record written: 2015-09-14 19:59:58 | 2015-09-15 06:00:28 HD Request # 8 | Historical data for DVOL-TF is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-09-15 06:00:29 Socket (13) | Shutdown and closed. | 2015-09-15 06:00:29 The network socket for historical data has been closed. | 2015-09-15 06:00:29 HD Request # 8 | Received 413 records from 2015-09-14 19:59:58 to 2015-09-15 06:00:22 (10.0 hours) and wrote 413 records for DVOL-TF | 2015-09-15 06:00:29 HD Request # 8 | Intraday download COMPLETE for DVOL-TF. Completion time: 2s. Unique request ID: 7 | 2015-09-15 06:00:29 Removed historical data download ID 7 | 2015-09-15 06:00:29 HD Request # 9 | Downloading Intraday chart data for UVOL-TF to the file UVOL-TF.scid. Service: statscalc | 2015-09-15 06:00:29 HD Request # 9 | Download start Date-Time: 2015-09-14 19:59:58.000 | 2015-09-15 06:00:29 HD Request # 9 | Using server: ds3.sierracharts.com port 10149 | 2015-09-15 06:00:29 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-09-15 06:00:29 Socket (15) | Connected. | 2015-09-15 06:00:29 HD Request # 9 | Sending historical data logon request message. | 2015-09-15 06:00:29 Socket (14) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝，无法连接。 | 2015-09-15 06:00:29 Socket (14) | Shutdown and closed. | 2015-09-15 06:00:29 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 06:00:29 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 06:00:29 Rithmic Trading | Disconnected from the server. | 2015-09-15 06:00:29 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 06:00:29 HD Request # 9 | Requesting Intraday data. Start Date-Time: 2015-09-14 19:59:58. Record interval: 1. Symbol: UVOL-TF | 2015-09-15 06:00:29 HD Request # 9 | Decompressing data. | 2015-09-15 06:00:30 HD Request # 9 | Receiving Intraday data for UVOL-TF starting at 2015-09-14 19:59:58 | 2015-09-15 06:00:30 HD Request # 9 | Timestamp of first Intraday data file record written: 2015-09-14 19:59:58 | 2015-09-15 06:00:30 HD Request # 9 | Historical data for UVOL-TF is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-09-15 06:00:30 Socket (15) | Shutdown and closed. | 2015-09-15 06:00:30 The network socket for historical data has been closed. | 2015-09-15 06:00:30 HD Request # 9 | Received 413 records from 2015-09-14 19:59:58 to 2015-09-15 06:00:22 (10.0 hours) and wrote 413 records for UVOL-TF | 2015-09-15 06:00:30 HD Request # 9 | Intraday download COMPLETE for UVOL-TF. Completion time: 0s. Unique request ID: 8 | 2015-09-15 06:00:30 Removed historical data download ID 8 | 2015-09-15 06:00:30 Rithmic Trading | Bridge process is still running. | 2015-09-15 06:00:31 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49178 | 2015-09-15 06:00:33 Socket (16) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝，无法连接。 | 2015-09-15 06:00:34 Socket (16) | Shutdown and closed. | 2015-09-15 06:00:34 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 06:00:34 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 06:00:34 Rithmic Trading | Disconnected from the server. | 2015-09-15 06:00:34 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 06:00:34 Rithmic Trading | Port for executable: 49217 | 2015-09-15 06:00:36 Listening socket (548), port 49217 | Closed. | 2015-09-15 06:00:36 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-09-15 06:00:36 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49217 | 2015-09-15 06:00:38 Socket (17) | Connected. | 2015-09-15 06:00:38 Rithmic Trading | Connected to server. | 2015-09-15 06:00:38 Rithmic Trading | Sending logon request message. | 2015-09-15 06:00:38 Rithmic Trading | Starting the connection process to data and trading service. | 2015-09-15 06:00:38 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-09-15 06:00:38 Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-09-15 06:00:38 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-09-15 06:00:43 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-09-15 06:00:44 Rithmic Trading | Server Name: DTC Bridge. | 2015-09-15 06:00:44 Rithmic Trading | Server protocol version: 7. Client protocol version: 7. There is a protocol match. | 2015-09-15 06:00:44 Rithmic Trading | Logon error from server | 2015-09-15 06:00:44 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 06:00:44 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 06:00:44 Socket (17) | Shutdown and closed. | 2015-09-15 06:00:44 Rithmic Trading | Disconnected from the server. | 2015-09-15 06:00:44 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 06:00:44 Date Time Of Last Edit: 2015-09-15 18:30:00
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| [2015-09-15 18:30:58] |
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Until you can connect successfully to Rithmic, to receive the market statistics select Global Settings >> Data/Trade Service Settings. Set the Service to "SC Market Stats". After that select File >> Connect to Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-09-15 18:31:27
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