Login Page - Create Account

Support Board


Date/Time: Wed, 30 Oct 2024 22:56:00 +0000



connection

View Count: 845

[2015-09-14 14:21:32]
User298588 - Posts: 19
hi

i just subscribed to package 3 ,, i try to connect,, i keep getting reconnecting yellow prompt.. i am not gettin the real time market statistics

thank you
[2015-09-14 16:35:36]
Sierra Chart - Max - Posts: 5706
Provide a copy of the Message Log by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog
Sierra Chart Support
[2015-09-15 07:57:30]
User298588 - Posts: 19
Software version: 1296 | 2015-09-15 03:54:50
Uses New Spreadsheets | 2015-09-15 03:54:50
Usage end date: 2015-10-13 | 2015-09-15 03:54:50
Enabled for: Advanced Features. | 2015-09-15 03:54:50
Enabled for: Sierra Chart Historical Data Service. | 2015-09-15 03:54:50
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-09-15 03:54:50
Current selected Data/Trading service: Rithmic Trading | 2015-09-15 03:54:50
Chart Update Interval: 500 | 2015-09-15 03:54:50
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-09-15 03:54:50
2015-09-15 03:54:50 Local computer time | 2015-09-15 03:54:50
2015-09-15 07:54:50 Local computer time in UTC | 2015-09-15 03:54:50
2015-09-15 03:54:50 Local computer time in SC Time Zone | 2015-09-15 03:54:50
2015-09-15 07:54:50 Server time in UTC | 2015-09-15 03:54:50
Local computer UTC time and Server UTC time difference: 1 seconds. | 2015-09-15 03:54:50
Program path: C:\SierraChart\ | 2015-09-15 03:54:50
Data Files path: C:\SierraChart\Data\ | 2015-09-15 03:54:50
OS Version Number: 6.1 | 2015-09-15 03:54:50
Locale Information: C | 2015-09-15 03:54:50

Checking for new symbol settings for rim | 2015-09-15 03:54:50
Symbol settings are up-to-date for rim | 2015-09-15 03:54:51

Rithmic Trading | Port for executable: 49764 | 2015-09-15 03:54:55
Listening socket (568), port 49764 | Closed. | 2015-09-15 03:54:55
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-09-15 03:54:55
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49764 | 2015-09-15 03:54:57
Socket (4) | Connected. | 2015-09-15 03:54:57
Rithmic Trading | Connected to server. | 2015-09-15 03:54:57
Rithmic Trading | Sending logon request message. | 2015-09-15 03:54:57
Rithmic Trading | Starting the connection process to data and trading service. | 2015-09-15 03:54:57
Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-09-15 03:54:57
Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-09-15 03:54:57
Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-09-15 03:55:02
Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-09-15 03:55:02
Rithmic Trading | Server Name: DTC Bridge. | 2015-09-15 03:55:02
Rithmic Trading | Server protocol version: 7. Client protocol version: 7. There is a protocol match. | 2015-09-15 03:55:02
Rithmic Trading | Logon error from server | 2015-09-15 03:55:02
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:02
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:02
Socket (4) | Shutdown and closed. | 2015-09-15 03:55:02
Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:02
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:02

Rithmic Trading | Bridge process is still running. | 2015-09-15 03:55:04
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49764 | 2015-09-15 03:55:06
Socket (5) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝,无法连接。 | 2015-09-15 03:55:07
Socket (5) | Shutdown and closed. | 2015-09-15 03:55:07
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:07
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:07
Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:07
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:07

Rithmic Trading | Bridge process is still running. | 2015-09-15 03:55:09
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49764 | 2015-09-15 03:55:11
Socket (6) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝,无法连接。 | 2015-09-15 03:55:13
Socket (6) | Shutdown and closed. | 2015-09-15 03:55:13
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:13
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:13
Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:13
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:13

Rithmic Trading | Bridge process is still running. | 2015-09-15 03:55:15
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49764 | 2015-09-15 03:55:17
Socket (7) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝,无法连接。 | 2015-09-15 03:55:18
Socket (7) | Shutdown and closed. | 2015-09-15 03:55:18
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:18
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:18
Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:18
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:18

Rithmic Trading | Bridge process is still running. | 2015-09-15 03:55:20
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49764 | 2015-09-15 03:55:22
Socket (8) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝,无法连接。 | 2015-09-15 03:55:23
Socket (8) | Shutdown and closed. | 2015-09-15 03:55:23
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:23
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:23
Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:23
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:23

Rithmic Trading | Bridge process is still running. | 2015-09-15 03:55:25
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49764 | 2015-09-15 03:55:27
Socket (9) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝,无法连接。 | 2015-09-15 03:55:28
Socket (9) | Shutdown and closed. | 2015-09-15 03:55:28
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:28
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:28
Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:28
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:28

Rithmic Trading | Port for executable: 49785 | 2015-09-15 03:55:30
Listening socket (548), port 49785 | Closed. | 2015-09-15 03:55:30
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-09-15 03:55:30
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49785 | 2015-09-15 03:55:32
Socket (10) | Connected. | 2015-09-15 03:55:32
Rithmic Trading | Connected to server. | 2015-09-15 03:55:32
Rithmic Trading | Sending logon request message. | 2015-09-15 03:55:32
Rithmic Trading | Starting the connection process to data and trading service. | 2015-09-15 03:55:32
Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-09-15 03:55:32
Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-09-15 03:55:32
Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-09-15 03:55:37
Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-09-15 03:55:37
Rithmic Trading | Server Name: DTC Bridge. | 2015-09-15 03:55:37
Rithmic Trading | Server protocol version: 7. Client protocol version: 7. There is a protocol match. | 2015-09-15 03:55:38
Rithmic Trading | Logon error from server | 2015-09-15 03:55:38
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:38
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:38
Socket (10) | Shutdown and closed. | 2015-09-15 03:55:38
Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:38
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:38

Rithmic Trading | Bridge process is still running. | 2015-09-15 03:55:40
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49785 | 2015-09-15 03:55:42
Socket (11) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝,无法连接。 | 2015-09-15 03:55:43
Socket (11) | Shutdown and closed. | 2015-09-15 03:55:43
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:43
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:43
Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:43
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:43

Rithmic Trading | Bridge process is still running. | 2015-09-15 03:55:45
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49785 | 2015-09-15 03:55:47
Socket (12) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝,无法连接。 | 2015-09-15 03:55:48
Socket (12) | Shutdown and closed. | 2015-09-15 03:55:48
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:48
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:48
Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:48
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:48

Rithmic Trading | Bridge process is still running. | 2015-09-15 03:55:50
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49785 | 2015-09-15 03:55:52
Socket (13) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝,无法连接。 | 2015-09-15 03:55:53
Socket (13) | Shutdown and closed. | 2015-09-15 03:55:53
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:53
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:53
Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:53
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:53

Rithmic Trading | Bridge process is still running. | 2015-09-15 03:55:55
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49785 | 2015-09-15 03:55:57
Socket (14) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝,无法连接。 | 2015-09-15 03:55:58
Socket (14) | Shutdown and closed. | 2015-09-15 03:55:58
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:55:58
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:55:58
Rithmic Trading | Disconnected from the server. | 2015-09-15 03:55:58
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:55:58

Rithmic Trading | Bridge process is still running. | 2015-09-15 03:56:00
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49785 | 2015-09-15 03:56:02
Socket (15) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝,无法连接。 | 2015-09-15 03:56:03
Socket (15) | Shutdown and closed. | 2015-09-15 03:56:03
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:56:03
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:56:03
Rithmic Trading | Disconnected from the server. | 2015-09-15 03:56:03
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:56:03

Rithmic Trading | Port for executable: 49804 | 2015-09-15 03:56:05
Listening socket (568), port 49804 | Closed. | 2015-09-15 03:56:05
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-09-15 03:56:05
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49804 | 2015-09-15 03:56:07
Socket (16) | Connected. | 2015-09-15 03:56:07
Rithmic Trading | Connected to server. | 2015-09-15 03:56:07
Rithmic Trading | Sending logon request message. | 2015-09-15 03:56:07
Rithmic Trading | Starting the connection process to data and trading service. | 2015-09-15 03:56:07
Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-09-15 03:56:07
Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-09-15 03:56:07
Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-09-15 03:56:13
Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-09-15 03:56:14
Rithmic Trading | Server Name: DTC Bridge. | 2015-09-15 03:56:14
Rithmic Trading | Server protocol version: 7. Client protocol version: 7. There is a protocol match. | 2015-09-15 03:56:14
Rithmic Trading | Logon error from server | 2015-09-15 03:56:14
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:56:14
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:56:14
Socket (16) | Shutdown and closed. | 2015-09-15 03:56:14
Rithmic Trading | Disconnected from the server. | 2015-09-15 03:56:14
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:56:14

Rithmic Trading | Bridge process is still running. | 2015-09-15 03:56:16
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49804 | 2015-09-15 03:56:18
Socket (17) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝,无法连接。 | 2015-09-15 03:56:19
Socket (17) | Shutdown and closed. | 2015-09-15 03:56:19
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:56:19
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:56:19
Rithmic Trading | Disconnected from the server. | 2015-09-15 03:56:19
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:56:19

Rithmic Trading | Bridge process is still running. | 2015-09-15 03:56:21
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49804 | 2015-09-15 03:56:23
Socket (18) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝,无法连接。 | 2015-09-15 03:56:24
Socket (18) | Shutdown and closed. | 2015-09-15 03:56:24
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:56:24
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:56:24
Rithmic Trading | Disconnected from the server. | 2015-09-15 03:56:24
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:56:24

Rithmic Trading | Bridge process is still running. | 2015-09-15 03:56:26
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49804 | 2015-09-15 03:56:28
Socket (19) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝,无法连接。 | 2015-09-15 03:56:29
Socket (19) | Shutdown and closed. | 2015-09-15 03:56:29
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:56:29
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:56:29
Rithmic Trading | Disconnected from the server. | 2015-09-15 03:56:29
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:56:29

Rithmic Trading | Bridge process is still running. | 2015-09-15 03:56:31
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49804 | 2015-09-15 03:56:33
Socket (20) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝,无法连接。 | 2015-09-15 03:56:34
Socket (20) | Shutdown and closed. | 2015-09-15 03:56:34
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 03:56:34
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 03:56:34
Rithmic Trading | Disconnected from the server. | 2015-09-15 03:56:34
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 03:56:34

Rithmic Trading | Bridge process is still running. | 2015-09-15 03:56:36
[2015-09-15 08:56:11]
Sierra Chart Engineering - Posts: 104368
To access the Sierra Chart market statistics data feed, follow the instructions here:
Sierra Chart Market Statistics

We see you are also trying to connect to Rithmic and encountering this error:


Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-09-15 03:55:02

For help with the permission denied error from Rithmic, refer to step 17 here:
Rithmic Trading Platform Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-09-15 13:38:45]
User298588 - Posts: 19
i am still unable to receive live market stats,, i could only receive yesterday data.
i will contact my broker on rithmic connection..
Software version: 1296 | 2015-09-15 05:59:58
Uses New Spreadsheets | 2015-09-15 05:59:58
Usage end date: 2015-10-13 | 2015-09-15 05:59:58
Enabled for: Advanced Features. | 2015-09-15 05:59:58
Enabled for: Sierra Chart Historical Data Service. | 2015-09-15 05:59:58
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-09-15 05:59:58
Current selected Data/Trading service: Rithmic Trading | 2015-09-15 05:59:58
Chart Update Interval: 500 | 2015-09-15 05:59:58
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-09-15 05:59:58
2015-09-15 05:59:58 Local computer time | 2015-09-15 05:59:58
2015-09-15 09:59:58 Local computer time in UTC | 2015-09-15 05:59:58
2015-09-15 05:59:58 Local computer time in SC Time Zone | 2015-09-15 05:59:58
2015-09-15 09:59:58 Server time in UTC | 2015-09-15 05:59:58
Local computer UTC time and Server UTC time difference: 1 seconds. | 2015-09-15 05:59:58
Program path: C:\SierraChart\ | 2015-09-15 05:59:58
Data Files path: C:\SierraChart\Data\ | 2015-09-15 05:59:58
OS Version Number: 6.1 | 2015-09-15 05:59:58
Locale Information: C | 2015-09-15 05:59:58

Checking for new symbol settings for rim | 2015-09-15 05:59:58
Symbol settings are up-to-date for rim | 2015-09-15 05:59:59

Rithmic Trading | Port for executable: 49178 | 2015-09-15 06:00:03
Listening socket (568), port 49178 | Closed. | 2015-09-15 06:00:03
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-09-15 06:00:03
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49178 | 2015-09-15 06:00:05
Socket (4) | Connected. | 2015-09-15 06:00:05
Rithmic Trading | Connected to server. | 2015-09-15 06:00:05
Rithmic Trading | Sending logon request message. | 2015-09-15 06:00:05
Rithmic Trading | Starting the connection process to data and trading service. | 2015-09-15 06:00:05
Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-09-15 06:00:05
Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-09-15 06:00:05
Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-09-15 06:00:11
Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-09-15 06:00:12
Rithmic Trading | Server Name: DTC Bridge. | 2015-09-15 06:00:12
Rithmic Trading | Server protocol version: 7. Client protocol version: 7. There is a protocol match. | 2015-09-15 06:00:12
Rithmic Trading | Logon error from server | 2015-09-15 06:00:12
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 06:00:12
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 06:00:12
Socket (4) | Shutdown and closed. | 2015-09-15 06:00:12
Rithmic Trading | Disconnected from the server. | 2015-09-15 06:00:12
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 06:00:12
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TF.20151200.ICE_IN.scid | 2015-09-15 06:00:16
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TF.20151200.ICE_IN.scid | 2015-09-15 06:00:16
Chart #8 has tagged chart #3 for full recalculation. Chartbook: 2.cht | 2015-09-15 06:00:16
Chart #8 has tagged chart #3 for full recalculation. Chartbook: 2.cht | 2015-09-15 06:00:16
Chart #12 has tagged chart #4 for full recalculation. Chartbook: 2.cht | 2015-09-15 06:00:16
Chart #12 has tagged chart #4 for full recalculation. Chartbook: 2.cht | 2015-09-15 06:00:16
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TF.20151200.ICE_IN.scid | 2015-09-15 06:00:16
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TF.20151200.ICE_IN.scid | 2015-09-15 06:00:16
Chart #11 has tagged chart #10 for full recalculation. Chartbook: 2.cht | 2015-09-15 06:00:16
Chart #11 has tagged chart #10 for full recalculation. Chartbook: 2.cht | 2015-09-15 06:00:16

Rithmic Trading | Bridge process is still running. | 2015-09-15 06:00:16
Intraday data recording state for symbol DECL-TF is set to download 'Pending'. | 2015-09-15 06:00:16
Chart #3 is performing a full recalculation because it has been tagged. Chartbook: 2.cht | 2015-09-15 06:00:16
HD Request # 2 | Downloading Intraday chart data for DECL-TF to the file DECL-TF.scid. Service: statscalc | 2015-09-15 06:00:16
HD Request # 2 | Download start Date-Time: 2015-09-14 19:59:58.000 | 2015-09-15 06:00:16
HD Request # 2 | Using server: ds5.sierracharts.com port 10149 | 2015-09-15 06:00:16
Intraday data recording state for symbol NTCK-TF is set to download 'Pending'. | 2015-09-15 06:00:16
Chart #4 is performing a full recalculation because it has been tagged. Chartbook: 2.cht | 2015-09-15 06:00:16
Intraday data recording state for symbol TICK-TF is set to download 'Pending'. | 2015-09-15 06:00:16
Intraday data recording state for symbol ADV-TF is set to download 'Pending'. | 2015-09-15 06:00:16
Intraday data recording state for symbol UTCK-TF is set to download 'Pending'. | 2015-09-15 06:00:16
Chart #10 is performing a full recalculation because it has been tagged. Chartbook: 2.cht | 2015-09-15 06:00:16
Circular chart reference detected. Charts: 11, 10. Chartbook: 2.cht. | 2015-09-15 06:00:16
Intraday data recording state for symbol DTCK-TF is set to download 'Pending'. | 2015-09-15 06:00:16
Intraday data recording state for symbol DVOL-TF is set to download 'Pending'. | 2015-09-15 06:00:16
Intraday data recording state for symbol UVOL-TF is set to download 'Pending'. | 2015-09-15 06:00:16
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-09-15 06:00:17
Socket (5) | Connected. | 2015-09-15 06:00:17
HD Request # 2 | Sending historical data logon request message. | 2015-09-15 06:00:17
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49178 | 2015-09-15 06:00:18
HD Request # 2 | Requesting Intraday data. Start Date-Time: 2015-09-14 19:59:58. Record interval: 1. Symbol: DECL-TF | 2015-09-15 06:00:18
HD Request # 2 | Decompressing data. | 2015-09-15 06:00:19
HD Request # 2 | Receiving Intraday data for DECL-TF starting at 2015-09-14 19:59:58 | 2015-09-15 06:00:19
HD Request # 2 | Timestamp of first Intraday data file record written: 2015-09-14 19:59:58 | 2015-09-15 06:00:19
Socket (5) | Shutdown and closed. | 2015-09-15 06:00:19
HD Request # 2 | Historical data for DECL-TF is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-09-15 06:00:19
The network socket for historical data has been closed. | 2015-09-15 06:00:19
HD Request # 2 | Received 409 records from 2015-09-14 19:59:58 to 2015-09-15 06:00:07 (10.0 hours) and wrote 409 records for DECL-TF | 2015-09-15 06:00:19
HD Request # 2 | Intraday download COMPLETE for DECL-TF. Completion time: 3s. Unique request ID: 1 | 2015-09-15 06:00:19
Removed historical data download ID 1 | 2015-09-15 06:00:19

HD Request # 3 | Downloading Intraday chart data for NTCK-TF to the file NTCK-TF.scid. Service: statscalc | 2015-09-15 06:00:19
HD Request # 3 | Download start Date-Time: 2015-09-14 19:59:58.000 | 2015-09-15 06:00:19
HD Request # 3 | Using server: ds3.sierracharts.com port 10149 | 2015-09-15 06:00:19
Socket (6) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝,无法连接。 | 2015-09-15 06:00:19
Socket (6) | Shutdown and closed. | 2015-09-15 06:00:19
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 06:00:19
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 06:00:19
Rithmic Trading | Disconnected from the server. | 2015-09-15 06:00:19
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 06:00:19
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-09-15 06:00:19
Socket (7) | Connected. | 2015-09-15 06:00:19
HD Request # 3 | Sending historical data logon request message. | 2015-09-15 06:00:19
HD Request # 3 | Requesting Intraday data. Start Date-Time: 2015-09-14 19:59:58. Record interval: 1. Symbol: NTCK-TF | 2015-09-15 06:00:20
HD Request # 3 | Decompressing data. | 2015-09-15 06:00:21
HD Request # 3 | Receiving Intraday data for NTCK-TF starting at 2015-09-14 19:59:58 | 2015-09-15 06:00:21
HD Request # 3 | Timestamp of first Intraday data file record written: 2015-09-14 19:59:58 | 2015-09-15 06:00:21

Rithmic Trading | Bridge process is still running. | 2015-09-15 06:00:21
Socket (7) | Shutdown and closed. | 2015-09-15 06:00:21
The network socket for historical data has been closed. | 2015-09-15 06:00:21
HD Request # 3 | Historical data for NTCK-TF is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-09-15 06:00:21
HD Request # 3 | Received 412 records from 2015-09-14 19:59:58 to 2015-09-15 06:00:21 (10.0 hours) and wrote 412 records for NTCK-TF | 2015-09-15 06:00:21
HD Request # 3 | Intraday download COMPLETE for NTCK-TF. Completion time: 2s. Unique request ID: 2 | 2015-09-15 06:00:21
Removed historical data download ID 2 | 2015-09-15 06:00:21

HD Request # 4 | Downloading Intraday chart data for TICK-TF to the file TICK-TF.scid. Service: statscalc | 2015-09-15 06:00:21
HD Request # 4 | Download start Date-Time: 2015-09-14 16:05:00.000 | 2015-09-15 06:00:21
HD Request # 4 | Using server: ds4.sierracharts.com port 10149 | 2015-09-15 06:00:21
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-09-15 06:00:21
Socket (8) | Connected. | 2015-09-15 06:00:21
HD Request # 4 | Sending historical data logon request message. | 2015-09-15 06:00:21
HD Request # 4 | Requesting Intraday data. Start Date-Time: 2015-09-14 16:05:00. Record interval: 1. Symbol: TICK-TF | 2015-09-15 06:00:22
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49178 | 2015-09-15 06:00:23
HD Request # 4 | Decompressing data. | 2015-09-15 06:00:23
HD Request # 4 | Receiving Intraday data for TICK-TF starting at 2015-09-14 16:05:00 | 2015-09-15 06:00:23
HD Request # 4 | Timestamp of first Intraday data file record written: 2015-09-14 16:05:00 | 2015-09-15 06:00:23
Socket (8) | Shutdown and closed. | 2015-09-15 06:00:23
The network socket for historical data has been closed. | 2015-09-15 06:00:23
HD Request # 4 | Historical data for TICK-TF is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-09-15 06:00:23
HD Request # 4 | Received 1 record from 2015-09-14 16:05:00 to 2015-09-14 16:05:00 (0.0 seconds) and wrote 1 record for TICK-TF | 2015-09-15 06:00:23
HD Request # 4 | Intraday download COMPLETE for TICK-TF. Completion time: 2s. Unique request ID: 3 | 2015-09-15 06:00:23
Removed historical data download ID 3 | 2015-09-15 06:00:23

HD Request # 5 | Downloading Intraday chart data for ADV-TF to the file ADV-TF.scid. Service: statscalc | 2015-09-15 06:00:23
HD Request # 5 | Download start Date-Time: 2015-09-14 19:59:58.000 | 2015-09-15 06:00:23
HD Request # 5 | Using server: ds5.sierracharts.com port 10149 | 2015-09-15 06:00:23
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-09-15 06:00:23
Socket (10) | Connected. | 2015-09-15 06:00:23
HD Request # 5 | Sending historical data logon request message. | 2015-09-15 06:00:23
HD Request # 5 | Requesting Intraday data. Start Date-Time: 2015-09-14 19:59:58. Record interval: 1. Symbol: ADV-TF | 2015-09-15 06:00:24
Socket (9) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝,无法连接。 | 2015-09-15 06:00:24
Socket (9) | Shutdown and closed. | 2015-09-15 06:00:24
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 06:00:24
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 06:00:24
Rithmic Trading | Disconnected from the server. | 2015-09-15 06:00:24
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 06:00:24
HD Request # 5 | Decompressing data. | 2015-09-15 06:00:25
HD Request # 5 | Receiving Intraday data for ADV-TF starting at 2015-09-14 19:59:58 | 2015-09-15 06:00:25
HD Request # 5 | Timestamp of first Intraday data file record written: 2015-09-14 19:59:58 | 2015-09-15 06:00:25
HD Request # 5 | Historical data for ADV-TF is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-09-15 06:00:25
Socket (10) | Shutdown and closed. | 2015-09-15 06:00:25
The network socket for historical data has been closed. | 2015-09-15 06:00:25
HD Request # 5 | Received 413 records from 2015-09-14 19:59:58 to 2015-09-15 06:00:22 (10.0 hours) and wrote 413 records for ADV-TF | 2015-09-15 06:00:25
HD Request # 5 | Intraday download COMPLETE for ADV-TF. Completion time: 2s. Unique request ID: 4 | 2015-09-15 06:00:25
Removed historical data download ID 4 | 2015-09-15 06:00:25

HD Request # 6 | Downloading Intraday chart data for UTCK-TF to the file UTCK-TF.scid. Service: statscalc | 2015-09-15 06:00:25
HD Request # 6 | Download start Date-Time: 2015-09-14 19:59:58.000 | 2015-09-15 06:00:25
HD Request # 6 | Using server: ds3.sierracharts.com port 10149 | 2015-09-15 06:00:25
Chart #8 has tagged chart #3 for full recalculation. Chartbook: 2.cht | 2015-09-15 06:00:25
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-09-15 06:00:25
Socket (11) | Connected. | 2015-09-15 06:00:25
HD Request # 6 | Sending historical data logon request message. | 2015-09-15 06:00:25
Chart #3 is performing a full recalculation because it has been tagged. Chartbook: 2.cht | 2015-09-15 06:00:25
Chart #12 has tagged chart #4 for full recalculation. Chartbook: 2.cht | 2015-09-15 06:00:25
HD Request # 6 | Requesting Intraday data. Start Date-Time: 2015-09-14 19:59:58. Record interval: 1. Symbol: UTCK-TF | 2015-09-15 06:00:25
Chart #4 is performing a full recalculation because it has been tagged. Chartbook: 2.cht | 2015-09-15 06:00:25
HD Request # 6 | Decompressing data. | 2015-09-15 06:00:26
HD Request # 6 | Receiving Intraday data for UTCK-TF starting at 2015-09-14 19:59:58 | 2015-09-15 06:00:26
HD Request # 6 | Timestamp of first Intraday data file record written: 2015-09-14 19:59:58 | 2015-09-15 06:00:26
Socket (11) | Shutdown and closed. | 2015-09-15 06:00:26
The network socket for historical data has been closed. | 2015-09-15 06:00:26
HD Request # 6 | Historical data for UTCK-TF is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-09-15 06:00:26
HD Request # 6 | Received 413 records from 2015-09-14 19:59:58 to 2015-09-15 06:00:22 (10.0 hours) and wrote 413 records for UTCK-TF | 2015-09-15 06:00:26
HD Request # 6 | Intraday download COMPLETE for UTCK-TF. Completion time: 1s. Unique request ID: 5 | 2015-09-15 06:00:26
Removed historical data download ID 5 | 2015-09-15 06:00:26

HD Request # 7 | Downloading Intraday chart data for DTCK-TF to the file DTCK-TF.scid. Service: statscalc | 2015-09-15 06:00:26
HD Request # 7 | Download start Date-Time: 2015-09-14 19:59:58.000 | 2015-09-15 06:00:26
HD Request # 7 | Using server: ds4.sierracharts.com port 10149 | 2015-09-15 06:00:26
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-09-15 06:00:26
Socket (12) | Connected. | 2015-09-15 06:00:26
HD Request # 7 | Sending historical data logon request message. | 2015-09-15 06:00:26

Rithmic Trading | Bridge process is still running. | 2015-09-15 06:00:26
Chart #10 has tagged chart #11 for full recalculation. Chartbook: 2.cht | 2015-09-15 06:00:26
Chart #11 is performing a full recalculation because it has been tagged. Chartbook: 2.cht | 2015-09-15 06:00:26
Circular chart reference detected. Charts: 10, 11. Chartbook: 2.cht. | 2015-09-15 06:00:26
HD Request # 7 | Requesting Intraday data. Start Date-Time: 2015-09-14 19:59:58. Record interval: 1. Symbol: DTCK-TF | 2015-09-15 06:00:26
HD Request # 7 | Decompressing data. | 2015-09-15 06:00:27
HD Request # 7 | Receiving Intraday data for DTCK-TF starting at 2015-09-14 19:59:58 | 2015-09-15 06:00:27
HD Request # 7 | Timestamp of first Intraday data file record written: 2015-09-14 19:59:58 | 2015-09-15 06:00:27
HD Request # 7 | Historical data for DTCK-TF is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-09-15 06:00:27
Socket (12) | Shutdown and closed. | 2015-09-15 06:00:27
The network socket for historical data has been closed. | 2015-09-15 06:00:27
HD Request # 7 | Received 413 records from 2015-09-14 19:59:58 to 2015-09-15 06:00:22 (10.0 hours) and wrote 413 records for DTCK-TF | 2015-09-15 06:00:27
HD Request # 7 | Intraday download COMPLETE for DTCK-TF. Completion time: 0s. Unique request ID: 6 | 2015-09-15 06:00:27
Removed historical data download ID 6 | 2015-09-15 06:00:27

HD Request # 8 | Downloading Intraday chart data for DVOL-TF to the file DVOL-TF.scid. Service: statscalc | 2015-09-15 06:00:27
HD Request # 8 | Download start Date-Time: 2015-09-14 19:59:58.000 | 2015-09-15 06:00:27
HD Request # 8 | Using server: ds5.sierracharts.com port 10149 | 2015-09-15 06:00:27
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-09-15 06:00:27
Socket (13) | Connected. | 2015-09-15 06:00:27
HD Request # 8 | Sending historical data logon request message. | 2015-09-15 06:00:27
Chart #11 has tagged chart #10 for full recalculation. Chartbook: 2.cht | 2015-09-15 06:00:27
Chart #10 is performing a full recalculation because it has been tagged. Chartbook: 2.cht | 2015-09-15 06:00:28
Circular chart reference detected. Charts: 11, 10. Chartbook: 2.cht. | 2015-09-15 06:00:28
HD Request # 8 | Requesting Intraday data. Start Date-Time: 2015-09-14 19:59:58. Record interval: 1. Symbol: DVOL-TF | 2015-09-15 06:00:28
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49178 | 2015-09-15 06:00:28
HD Request # 8 | Decompressing data. | 2015-09-15 06:00:28
HD Request # 8 | Receiving Intraday data for DVOL-TF starting at 2015-09-14 19:59:58 | 2015-09-15 06:00:28
HD Request # 8 | Timestamp of first Intraday data file record written: 2015-09-14 19:59:58 | 2015-09-15 06:00:28
HD Request # 8 | Historical data for DVOL-TF is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-09-15 06:00:29
Socket (13) | Shutdown and closed. | 2015-09-15 06:00:29
The network socket for historical data has been closed. | 2015-09-15 06:00:29
HD Request # 8 | Received 413 records from 2015-09-14 19:59:58 to 2015-09-15 06:00:22 (10.0 hours) and wrote 413 records for DVOL-TF | 2015-09-15 06:00:29
HD Request # 8 | Intraday download COMPLETE for DVOL-TF. Completion time: 2s. Unique request ID: 7 | 2015-09-15 06:00:29
Removed historical data download ID 7 | 2015-09-15 06:00:29

HD Request # 9 | Downloading Intraday chart data for UVOL-TF to the file UVOL-TF.scid. Service: statscalc | 2015-09-15 06:00:29
HD Request # 9 | Download start Date-Time: 2015-09-14 19:59:58.000 | 2015-09-15 06:00:29
HD Request # 9 | Using server: ds3.sierracharts.com port 10149 | 2015-09-15 06:00:29
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-09-15 06:00:29
Socket (15) | Connected. | 2015-09-15 06:00:29
HD Request # 9 | Sending historical data logon request message. | 2015-09-15 06:00:29
Socket (14) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝,无法连接。 | 2015-09-15 06:00:29
Socket (14) | Shutdown and closed. | 2015-09-15 06:00:29
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 06:00:29
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 06:00:29
Rithmic Trading | Disconnected from the server. | 2015-09-15 06:00:29
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 06:00:29
HD Request # 9 | Requesting Intraday data. Start Date-Time: 2015-09-14 19:59:58. Record interval: 1. Symbol: UVOL-TF | 2015-09-15 06:00:29
HD Request # 9 | Decompressing data. | 2015-09-15 06:00:30
HD Request # 9 | Receiving Intraday data for UVOL-TF starting at 2015-09-14 19:59:58 | 2015-09-15 06:00:30
HD Request # 9 | Timestamp of first Intraday data file record written: 2015-09-14 19:59:58 | 2015-09-15 06:00:30
HD Request # 9 | Historical data for UVOL-TF is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-09-15 06:00:30
Socket (15) | Shutdown and closed. | 2015-09-15 06:00:30
The network socket for historical data has been closed. | 2015-09-15 06:00:30
HD Request # 9 | Received 413 records from 2015-09-14 19:59:58 to 2015-09-15 06:00:22 (10.0 hours) and wrote 413 records for UVOL-TF | 2015-09-15 06:00:30
HD Request # 9 | Intraday download COMPLETE for UVOL-TF. Completion time: 0s. Unique request ID: 8 | 2015-09-15 06:00:30
Removed historical data download ID 8 | 2015-09-15 06:00:30


Rithmic Trading | Bridge process is still running. | 2015-09-15 06:00:31
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49178 | 2015-09-15 06:00:33
Socket (16) | Error received in OnConnect while connecting. Windows error code 10061: 由于目标计算机积极拒绝,无法连接。 | 2015-09-15 06:00:34
Socket (16) | Shutdown and closed. | 2015-09-15 06:00:34
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 06:00:34
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 06:00:34
Rithmic Trading | Disconnected from the server. | 2015-09-15 06:00:34
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 06:00:34

Rithmic Trading | Port for executable: 49217 | 2015-09-15 06:00:36
Listening socket (548), port 49217 | Closed. | 2015-09-15 06:00:36
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-09-15 06:00:36
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49217 | 2015-09-15 06:00:38
Socket (17) | Connected. | 2015-09-15 06:00:38
Rithmic Trading | Connected to server. | 2015-09-15 06:00:38
Rithmic Trading | Sending logon request message. | 2015-09-15 06:00:38
Rithmic Trading | Starting the connection process to data and trading service. | 2015-09-15 06:00:38
Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-09-15 06:00:38
Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-09-15 06:00:38
Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-09-15 06:00:43
Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-09-15 06:00:44
Rithmic Trading | Server Name: DTC Bridge. | 2015-09-15 06:00:44
Rithmic Trading | Server protocol version: 7. Client protocol version: 7. There is a protocol match. | 2015-09-15 06:00:44
Rithmic Trading | Logon error from server | 2015-09-15 06:00:44
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-15 06:00:44
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-15 06:00:44
Socket (17) | Shutdown and closed. | 2015-09-15 06:00:44
Rithmic Trading | Disconnected from the server. | 2015-09-15 06:00:44
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-15 06:00:44
Date Time Of Last Edit: 2015-09-15 18:30:00
[2015-09-15 18:30:58]
Sierra Chart Engineering - Posts: 104368
Until you can connect successfully to Rithmic, to receive the market statistics select Global Settings >> Data/Trade Service Settings.

Set the Service to "SC Market Stats".

After that select File >> Connect to Data Feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-09-15 18:31:27

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account