Support Board
Date/Time: Mon, 23 Dec 2024 09:17:39 +0000
Post From: connection
| [2015-09-15 08:56:11] |
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To access the Sierra Chart market statistics data feed, follow the instructions here: Sierra Chart Market Statistics We see you are also trying to connect to Rithmic and encountering this error: Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-09-15 03:55:02
For help with the permission denied error from Rithmic, refer to step 17 here: Rithmic Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |