Support Board

Date/Time: Mon, 16 Sep 2024 19:16:19 +0000

Post From: connection

[2015-09-15 08:56:11] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
To access the Sierra Chart market statistics data feed, follow the instructions here: Sierra Chart Market Statistics We see you are also trying to connect to Rithmic and encountering this error: Rithmic Trading \| Server Alert: Market Data Connection Login Failed. Result text: "permission denied" \| 2015-09-15 03:55:02 For help with the permission denied error from Rithmic, refer to step 17 here: Rithmic Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing