Support Board
Date/Time: Sun, 22 Dec 2024 05:31:14 +0000
[Locked] - DOW Industrials - Dow Jones Indicies $DOWI and CQG FIX connection
View Count: 2134
| [2015-05-14 07:47:38] |
| User477362 - Posts: 1 |
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Hello, I have a problem with historical intraday data availability for DOW Industrials - Dow Jones Indicies ($DOWI). I am getting real time data from CQG FIX and the DOW Index data are enabled but the chart screen remains blank with message "symbol is unknown".
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| [2015-05-14 08:37:36] |
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This requires a separately paid for service. It is documented here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#AccessCashIndexMarketData You also need a direct Sierra Chart account for this service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-02 23:45:50] |
| User931283 - Posts: 55 |
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Using two Sierra Chart instances separately opn separate PC's, one direct from Sierra Package3, & one through AMP / CQG using CQG/FIX connection/ symbols & SC pkg 3 also. We started with them 3 weeks ago. I have the same problem as the poster above. The documentation page is not clear enough. What "separately paid for service" do you mean? I told AMP to add the DOW INDEXES $5/Mo feed. They said it is done. I need it added to the CQG- Sierra Chart broker feeds. It does not work for any DOW symbol, with or without $ in front. If AMP Futures handles the Sierra Platform on that, what else should I do? Doesn't that include the Sierra Feed I need the feed via CQG, and to have all the DOW INDEXES as here https://www.djindexes.com/ So far, it doesn't work for any symbols relating to DOW Indexes. Please clarify. Thanks |
| [2015-07-03 01:53:12] |
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The separately paid for service is documented at the top of this page: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#AccessCashIndexMarketData Do you know what is the CQG Cash Dow index symbol? If AMP Futures handles the Sierra Platform on that, what else should I do? Doesn't that include the Sierra Feed This is the first time we have been asked about someone wanting the cash index data through CQG. We assume if you have the correct symbol it should work. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-07-03 01:53:35
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| [2015-07-03 14:53:57] |
| User931283 - Posts: 55 |
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Issue 1) My paid Package3 Sierra Chart Feed on (non-broker) PC #2 shows historical data of DOWI. For Intraday DOWI, I read I would need subscribe to activate DOW Indexes, right? I would rather have that on PC#1, the broker-trading PC, so will talk to broker on that. Issue 2) On the AMP/CQG feed of Sierra on PC#1 (broker-trading), after first month of use, my Market Statistics feed stopped. Was that end of a trial period? Are Real time Market stats paid via SC feed? (relates to question below: Do market stats cost extra? (can't find that) What cheapest SC package can get market stats?) Question 3) I could combine both SC instances on one PC to cross-feed charts, but with tick-level, chart trading and big spreadsheet formulas in 2 instances, that lag-slow affect speed of trades (might lag even on an I5 CPU)? (runs 4-8% CPU capacity with one instance). I understand that one Symbol data file can feed 2 instances. I think for safety,reliability, speed & trading in this case, it may be best to keep 2 PC's with monitors side-by-side. For Market Stats on both, do I have to pay for 2 Package#3's, or can I use Package#1 with the SC on the broker-trading PC? Thanks! (this should end my questions - I will study accounts info on both SC feeds, also) |
| [2015-07-03 15:09:46] |
| User931283 - Posts: 55 |
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NOTICE: With the 2 SC setups on 2 PC's, now I see that --> BOTH SC's have stopped receiving Market Stats. That is the first time in 3 months that has happened, so --> maybe you have a technial problem today. I checked and no trial period could have affected it (because we've only been on AMP for 2 weeks and the SC direct is paid up). |
| [2015-07-03 15:30:44] |
| User11942 - Posts: 298 |
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US stock markets are closed today due to the Holiday - Independence day. Thus there will be no any market stat available today.
Date Time Of Last Edit: 2015-07-03 15:31:17
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| [2015-07-03 18:06:30] |
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1. For Intraday DOWI, I read I would need subscribe to activate DOW Indexes, right? 2. Market statistics are included with Sierra Chart service packages 3 and 5. The market closed early today. 3. Sierra Chart Service Package 3 does include market statistics. You can use your Sierra Chart account on two computers at the same time. (might lag even on an I5 CPU)?
This is for you to determine with your own observations. It is impossible for us to say.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-07-03 18:06:55
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| [2015-07-03 18:07:08] |
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This thread is now locked.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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