Support Board

Date/Time: Mon, 16 Sep 2024 20:08:59 +0000

Post From: Error issues

[2015-09-21 20:25:48] Link To Thread - Link To Post [Go To First Post]
AP - Posts: 117
So, 1. Trade, Trading Locked - was never checkmarked. In fact - I could still enter more orders while this one will not cancel. 2. Also File>>Disconnect and then File>>Connect to Data Feed - is still not letting me cancel this one order that still shows up on the platform. PLEASE HELP CANCELLING THIS ONE ORDER SUCH THAT IT DOES NOT SHOW UP. Also, there is no Service Id generated and only an internal id is generated which says CQG is not responsible for this. Again - PLEASE LOOK INTO THIS AS THIS CAN BE SERIOUS WITH BIG ORDER QUANTITIES and do not just push out generic responses. PLEASE.