Support Board

Date/Time: Mon, 16 Sep 2024 20:07:39 +0000

Post From: Error issues

[2015-09-21 20:00:39] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Make sure there is no checkmark by Trade >> Trading Locked. And make sure you are not using the Global Profit/Loss Management functionality: https://www.sierrachart.com/index.php?page=doc/doc_GlobalProfitLossManagement.php If the order is not working, then select File >> Disconnect and File >> Connect to Data Feed to refresh the order list. If that corrects the problem then this would indicate a problem with the CQG server not sending the order update. If it does not correct this issue: I see an order in the platform short TF contract @1160.30, Then where do you see this "order"? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-09-21 20:01:34