Support Board

Date/Time: Sat, 18 May 2024 08:16:38 +0000

Post From: Evening session

[2024-04-10 20:24:36] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31704
We can not fix the problem if we can not reproduce it. The chartbook we have has incorrect Session Times, so it is not valid from the perspective that you have made changes on your end and we do not know exactly what they are. Additionally, from what you have been stating, you should not be having this issue, so we are perplexed as to what is occurring. You can get us the entire Chartbook if you like and we will concentrate on Chart #7. Follow these instructions to get us the entire chartbook: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Additionally, another thing that would be helpful is a screenshot of what you are seeing prior to the open at 09:30 when you state that you are seeing the pre-market data. We want to see what you are seeing at that time. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing