Support Board
Date/Time: Wed, 19 Mar 2025 04:10:03 +0000
Post From: loss connexion
| [2022-09-29 21:17:03] |
| User591166 - Posts: 9 |
|
hello I encounter the following problem with my status bar: if I activate 'file > disconnect', the bar turns red and if I activate 'file > connect to datafeed' it goes back to green. on the other hand, if I cut my network access, the loss of connection is well recorded at the level of the sierra logs: -------- SC Data - All Services | Disconnected from the server. | 2022-09-29 22:57:13.986 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2022-09-29 22:57:13.986 DTC Client socket (1) | Closed. | 2022-09-29 22:57:13.986 --------- but the status bar does not react and remains green. I did not find any reference in the sierra docs nor in the FAQ to deal with this problem. I also tried to look for the doc on the functionality window > server status monitoring window without success. Thanks for your help |