Support Board
Date/Time: Tue, 04 Nov 2025 12:01:45 +0000
Post From: Historical data issue: Denali Exchange Data Feed + Rithmic + NinjaTrader Brokerage
| [2022-02-25 14:04:59] |
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This is the issue: CQG WebAPI | Logon unsuccessful. Server message: Trader is not enabled to use SierraChartData - SierraChart. Contact your FCM. | 2022-02-25 08:37:28.757
Refer to 8 here: https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#CommonErrorMessage_TraderIsNotEnabledToUseSierraChartData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |