Login Page - Create Account

Support Board


Date/Time: Sun, 09 Mar 2025 13:28:59 +0000



Post From: Historical data issue: Denali Exchange Data Feed + Rithmic + NinjaTrader Brokerage

[2022-02-25 14:04:59]
Sierra Chart Engineering - Posts: 104368
This is the issue:
CQG WebAPI | Logon unsuccessful. Server message: Trader is not enabled to use SierraChartData - SierraChart. Contact your FCM. | 2022-02-25 08:37:28.757

Refer to 8 here:
https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#CommonErrorMessage_TraderIsNotEnabledToUseSierraChartData
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing